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Audio, Visual, Navigation System (Audio with Navigation): Other Nissan Juke I

Entertainment Systems 20 illustrations ~2937 words

PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS

WARNINGAlways observe the following items for preventing accidental activation. When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing serious injury. When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the battery, and wait at least 3 minutes before performing any service.

AV COMMUNICATION SYSTEM

  1. Do not apply voltage of 7.0 V or higher to the measurement terminals.
  2. Use the tester with its open terminal voltage being 7.0 V or less.
  3. Be sure to turn ignition switch OFF and disconnect the battery cable from the negative terminal before checking the circuit.

Scheme 50

Scheme 50: AV COMMUNICATION SYSTEM

Scheme 51

Scheme 51
  1. Solder the repaired parts, and wrap with tape. [Frays of twisted line must be within 110 mm (4.33 in).]
  2. Do not perform bypass wire connections for the repair parts. (The spliced wire will become separated and the characteristics of twisted line will be lost.)

Commercial Service Tools

Tool name Description Power tool Loosening screws

Scheme 52

Scheme 52: Commercial Service Tools

Scheme 53

Scheme 53: Component Parts Location

POSITION DETECTION PRINCIPLE

The navigation system periodically calculates the vehicle's current position according to the following three signals

  1. Travel distance of the vehicle as determined by the vehicle speed sensor
  2. Turning angle of the vehicle as determined by the gyroscope (angular velocity sensor)
  3. Direction of vehicle travel as determined by the GPS antenna (GPS information)

The current position of the vehicle is then identified by comparing the calculated vehicle position with map data read from the map SD-card (map-matching), and indicated on the screen as a vehicle mark. More accurate data is judged and used by comparing vehicle position detection results found by the GPS with the result by map-matching.

The current vehicle position will be calculated by detecting the distance the vehicle moved from the previous calculation point and its direction.

  1. Travel distance Travel distance calculations are based on the vehicle speed sensor input signal. Therefore, the calculation may become incorrect as the tires wear down. To prevent this, an automatic distance correction function has been adopted.
  2. Travel direction

Change in the travel direction of the vehicle is calculated by a gyroscope (angular velocity sensor) and a GPS antenna (GPS information). They have both advantages and disadvantages.

Scheme 54

Scheme 54
TypeAdvantageDisadvantage
Gyroscope (angular velocity sensor)Can detect the vehicle's turning angle quite accurately.Direction errors may accumulate when vehicle is driven for long distances without stopping.
GPS antenna (GPS information)Can detect the vehicle's travel direction (North/South/East/West).Correct direction cannot be detected when vehicle speed is low.

More accurate traveling direction is detected because priorities are set for the signals from these two devices according to the situation.

MAP-MATCHING

Map-matching compares a current location detected by the method in the "Location Detection Principle" with a road map data from map SD-card.

Note. The road map data is based on data stored in the map SD-card.

Scheme 55

Scheme 55: MAP-MATCHING

The vehicle position may not be corrected under the following circumstances and after driving for a certain time when GPS information is difficult to receive. In this case, the vehicle mark on the display must be corrected manually.

Scheme 56

Scheme 56

Scheme 57

Scheme 57
  1. In map-matching, alternative routes to reach the destination will be shown and prioritized, after the road on which the vehicle is currently driven has been judged and the vehicle mark has been repositioned. Alternative routes will be shown in different order of priority, and the incorrect road can be avoided if there is an error in distance and/or direction. They are of the same priority if two roads are running in parallel. Therefore, the vehicle mark may appear on either of them alternately, depending on maneuvering of the steering wheel and configuration of the road.
  2. Map-matching does not function correctly when a road on which the vehicle is driving is new and not recorded in the map SD-card, or when road pattern stored in the map data and the actual road pattern are different due to repair. The map-matching function may find another road and position the vehicle mark on it when driving on a road not present in the map. Then, the vehicle mark may change to it when the correct road is detected.
  3. Effective range for comparing the vehicle position and travel direction calculated by the distance and direction with the road data read from the map SD-card is limited. Therefore, correction by map-matching is not possible when there is an excessive gap between current vehicle position and the position on the map.

GPS (Global Positioning System)

GPS (Global Positioning System) is developed for and is controlled by the US Department of Defense. The system utilizes GPS satellites (NAVSTAR), transmitting out radio waves while flying on an orbit around the earth at an altitude of approximately 21, 000 km (13, 049 mile).

The receiver calculates the travel position in three dimensions (latitude/longitude/altitude) according to the time lag of the radio waves that four or more GPS satellites transmit (three-dimensional positioning). The GPS receiver calculates the travel position in two dimensions (latitude/longitude) with the previous altitude data if the GPS receiver receives only three radio waves (two-dimensional positioning). GPS position correction is not performed while stopping the vehicle.

Scheme 58

Scheme 58: GPS (Global Positioning System)

Accuracy of the GPS will deteriorate under the following conditions

  1. In two-dimensional positioning, GPS accuracy will deteriorate when altitude of the vehicle position changes.
  2. The position of GPS satellite affects GPS detection precision. The position detection may not be precisely performed.
  3. The position detection is not performed if GPS receiver does not receive radio waves from GPS satellites. (Inside a tunnel, parking in a building, under an elevated highway etc.) GPS receiver may not receive radio waves from GPS satellites if any object is placed on the GPS antenna.

Note. The detection result has an error of approximately 10 m (32.81 ft) even with a high-precision three dimensional positioning. There may be cases when the accuracy is lowered and radio waves are stopped intentionally because the GPS satellite signal is controlled by the US trace control center.

SATELLITE RADIO FUNCTION

  1. Satellite radio function is built into NAVI control unit.
  2. Sound signal (satellite radio) is received by satellite radio antenna and transmitted to NAVI control unit. NAVI control unit outputs sound signal to each speaker and woofer.

AUXILIARY INPUT FUNCTION

  1. Sound can be output from an external device by connecting a device with USB connector and AUX jack.
  2. AUX sound signals are transmitted to each speaker and woofer via NAVI control unit.

USB CONNECTION FUNCTION

  1. iPod® or music files in USB memory can be played.
  2. Sound signals are transmitted from USB connector and AUX jack to the NAVI control unit and output to each speaker and woofer.
  3. iPod® is recharged when connected to USB connector and AUX jack.

iPod® is a trademark of Apple inc., registered in the U.S. and other countries.

Note. Use the enclosed USB harness when connecting iPod® to USB connector and AUX jack.

SPEED SENSITIVE VOLUME SYSTEM

  1. Volume level of this system gone up and down automatically in proportion to the vehicle speed.
  2. The control level can be selected by the customer.

HANDS-FREE PHONE SYSTEM

  1. TEL adapter unit is controlled with AV communication from NAVI control unit.
  2. The connection between cellular phone and TEL adapter unit is performed with Bluetooth™ communication.
  3. The voice guidance signal is input from the TEL adapter unit to the NAVI control unit and output to the front speaker when operating the cellular phone.
  4. TEL adapter unit has the on board self-diagnosis function. Refer to " «ON BOARD DIAGNOSIS FUNCTION»(ref-516456-S07824139952012120600000) ".

When A Call Is Originated

  1. Spoken voice sound output from the microphone (microphone signal) is input to TEL adapter unit.
  2. TEL adapter unit outputs to cellular phone with Bluetooth™ communication as a TEL voice signal.
  3. Voice sound is then heard at the other party.

When Receiving A Call

  1. Voice sound is input to own cellular phone from the other party.
  2. TEL voice signal is input to TEL adapter unit by establishing Bluetooth™ communication from cellular phone, and the signal is output to front speaker.

On-Board Diagnosis Item

  1. On-board diagnosis is performed in service test mode.
  2. On-board diagnosis checks if the system operates normally.
ModeItemContent
Service versionThe version data of the parts is shown displayed.
Service radioFM monitorThe Change Mediator monitors the dynamic values of the current tuner. If the band is switched within the radio monitor context, the active monitor is switched as well.
AM monitor
XM monitorThe version data is displayed.
XM functionsClear XM Chipset NVM Reset all XM settings XM CBM debug mode ON/OFF External Diag mode ON/OFFThe current system status is displayed.
Service configurationTouch Display CalibrationThe function allows connection of the position detection accuracy of the touch panel.
Service system statusRunning system statusSD card slot access Power Supply Speed Signal Direction Signal Illumination Signal GPS Antenna BTHFU Status Radio Antenna USB Device iPod® firmware version Steering wheel keyThe current system status is displayed.
System historySD-card Slot - Sub-Unit Connection Malfunction Programming Error Radio-Antenna Circuit Malfunction FM-Antenna 1 Connection Malfunction GPS Antenna Circuit Malfunction CD-Drive Mechanical Malfunction CD Read Malfunction Power Supply voltage: Lower Limit Exceeded Power Supply voltage: Upper Limit Exceeded Reduced system Functionality due to over temperature Display switched OFF due to over temperature SD card removed without being de-mounted Codeplug missingThe history of the system status is reported in the report memory, displayed.
Speaker test 100 HzThis activates a sequence of test tone outputs to the four speaker lines one after the other for 1 second. The frequency can be chosen by user selection (100 Hz and 4 kHz).
Speaker test 4 kHz
Display testThis provides a test sequence where test displays (plain colored display: e.g. white, black, red, blue, green) are shown one after the other. The respective color is shown for an indicated period of time (parameter). After the display test, the design of the display previously available is stored. While the screen shows a plain colored display, a pixel malfunction may be detected.
Service system configuration2/4 pulse speed Clock ON/OFF RF tuning Antenna type Sound system Sub Out Steering wheelThe device is configured by a connected hardware circuit. The parameter is influence.
Self testSD-card Access Malfunction Radio-Antenna Circuit Malfunction GPS Antenna Circuit Malfunction XM Antenna Circuit MalfunctionA system self test is executed: the result is stored into the error memory which is shown afterwards as a list of codes of the detected malfunctions.

SERVICE TEST MODE

Scheme 59

Scheme 59: METHOD OF STARTING
  1. Start the engine.
  2. Turn OFF audio.
  3. While pressing the "SET UP" switch, turn the MENU dial counterclockwise 3 clicks or more first, then clockwise and counterclockwise 3 clicks or more, respectively. (After the diagnosis mode starts, the initial screen of the diagnosis mode appears.)

The Details of Error Count

The error count guides "0" when the error occurs. The next time it counts up "1" if it is normal with the ignition switch ON. It continues the count up unless the initialization of hands free phone system is performed.

Scheme 60

Scheme 60: FLOW CHART OF TROUBLE DIAGNOSIS

Scheme 61

Scheme 61: TERMINAL LAYOUT

PHYSICAL VALUES

Terminal (Wire color) Description Condition Reference value (Approx.) + - Signal name Input/Output 1 (R) Ground Woofer amp. ON signal Output Ignition switch ON - 12.0 V 2 (W) 3 (GR) Sound signal front speaker LH Output Ignition switch ON Sound output. 4 (LG) 5 (W) Sound signal rear speaker LH Output Ignition switch ON Sound output. 6 (G) 15 (V) Steering switch signal A Input Ignition switch ON Keep pressing SOURCE switch. 0 V Keep pressing SEEK UP switch. 1.4 V Keep pressing SEEK DOWN switch. 2.5 V Keep pressing switch. 3.5 V Except for above. 5.0 V 7 (L) Ground ACC power supply Input Ignition switch ACC - Battery voltage 9 (V) 8 (GR) Illumination control signal Input Ignition switch ON Lighting switch 1ST When meter illumination is maximum Lighting switch 1ST When meter illumination is step 11 Lighting switch 1ST When meter illumination is minimum 0 V 11 (G) 12 (R) Sound signal front speaker RH Output Ignition switch ON Sound output. 13 (BR) 14 (Y) Sound signal rear speaker RH Output Ignition switch ON Sound output. 16 (R) 15 (V) Steering switch signal B Input Ignition switch ON Keep pressing VOL DOWN switch. 0 V Keep pressing VOL UP switch. 1.4 V Keep pressing switch. 2.5 V Except for above. 5.0 V 18 (Y) Ground Vehicle speed signal (8-pulse) Input Ignition switch ON When vehicle speed is approx. 40 km/h (25 MPH) NOTE: The maximum voltage varies depending on the specification (destination unit). 19 (BR) Ground Battery power supply Input Ignition switch OFF - Battery voltage 21 (B) Ground EQ1 - Ignition switch ON - 0 V 23 (B) Ground EQ3 (1) - Ignition switch ON - 0 V 25 (G) Ground Reverse signal Input Ignition switch ON Shift position is in R. 12.0 V Shift position is in other than R. 0 V 30 (W) 31 (B) Sound signal woofer Output Ignition switch ON Sound output. 32 - Shield - - - - 34 (BR) 35 (Y) Sound signal (TEL voice, voice guidance) Input Ignition switch ON During voice guide output with the switch pressed. 36 (B) Ground TEL ground - Ignition switch ON - 0 V 37 - Shield - - - - 38 (SB) (1) (G) (2) - AV communication signal (H) Input/Output - - - 39 (LG) (1) (R) (2) - AV communication signal (L) Input/Output - - - 41 (V) Ground Camera image signal Input Ignition switch ON At rear camera image is displayed. 42 - Shield - - - - 43 (LG) Ground Camera power supply Output Ignition switch ON Shift position is in "R". 6.0 V 44 (L) - Camera ground - Ignition switch ON - 0 V 45 (B) - USB ground - - - - 46 (W) - USB D- signal Input/Output - - - 47 (G) - USB D+ signal Input/Output - - - 48 (R) - V BUS signal Output - - - 49 (Y) 51 (L) AUX sound signal LH Input - - - 50 (BR) 51 (L) AUX sound signal RH Input - - - 52 - Shield - - - - 53 - Shield - - - - 54 Ground GPS antenna signal Input Ignition switch ON Not connected to GPS antenna connector. 5.0 V 55 - Shield - - - - 70 Ground Antenna amp. ON signal Output Ignition switch ACC - 12.0 V 71 - Antenna signal Input - - - 73 - Satellite radio antenna signal Input - - - (1) Models without rear camera. (2) Models with rear camera

Scheme 62

Scheme 62: PHYSICAL VALUES

Scheme 63

Scheme 63

Scheme 64

Scheme 64

Scheme 65

Scheme 65

Scheme 66

Scheme 66

Scheme 67

Scheme 67

Scheme 68

Scheme 68: TERMINAL LAYOUT

Terminal (Wire color) Description Condition Standard Reference value (Approx.) + - Signal name Input/Output 1 (BR) 4 (B) Battery power supply Input Ignition switch OFF - 9.0 - 16.0 V Battery voltage 2 (L) 4 (B) ACC power supply Input Ignition switch ACC - 7.0 - 16.0 V Battery voltage 3 (SB) 4 (B) Ignition signal Input Ignition switch ON - 7.0 - 16.0 V Battery voltage 7 (G) 8 Microphone signal Input Ignition switch ON Give a voice. Outputs waveform synchronized with voice is input. 9 (BR) 10 (GR) Sound signal (TEL voice, voice guidance) Output Ignition switch ON During voice guide output with the switch pressed. Outputs waveform synchronized with sound. 23 (B) 4 (B) Control signal - Ignition switch ON - 3.1 V or less 0 V 24 (B) 4 (B) Control signal - Ignition switch ON - 3.1 V or less 0 V 27 (B) 4 (B) Control signal - Ignition switch ON - 3.1 V or less 0 V 28 (Y) 4 (B) Vehicle speed signal (8-pulse) Input Ignition switch ON When vehicle speed is approx. 40 km/h (25 MPH) Waveform according to vehicle speed is input. NOTE: The maximum voltage varies depending on the specification (destination unit). 29 (R) 8 Microphone VCC Output Ignition switch ON - 4.7 - 5.3 V 5.0 V 33 4 (B) TEL antenna signal Input/Output Ignition switch ON Not connected to TEL antenna connector. - 5.0 V 34 - Shield - - - - - 35 (SB) - AV communication signal (H) Input/Output - - - - 36 (LG) - AV communication signal (L) Input/Output - - - - 39 (SB) - AV communication signal (H) Input/Output - - - - 40 (SB) - AV communication signal (H) Input/Output - - - - 41 (LG) - AV communication signal (L) Input/Output - - - - 42 (LG) - AV communication signal (L) Input/Output

DETAILED FLOW

  1. CHECK SYMPTOM Check the malfunction symptoms by performing the following items. Interview the customer to obtain the malfunction information (conditions and environment when the malfunction occurred). Check the symptom. GO TO 2.
  2. PERFORM DIAGNOSIS BY SYMPTOM Perform the relevant diagnosis referring to the diagnosis chart by symptom. Refer to " «SYMPTOM TABLE»(ref-516456-S07870560722012120600000) " (navigation system) or " «SYMPTOM TABLE»(ref-516456-S21246934352012120600000) " (hands-free phone system). GO TO 3.
  3. REPAIR OR REPLACE MALFUNCTIONING PARTS Repair or replace the malfunctioning parts. GO TO 4.
  4. FINAL CHECK Perform the operation to check that the malfunction symptom is solved or any other symptoms are present. Is there any symptom? YES: GO TO 2 . NO: INSPECTION END

Note. Combined part of AV switch and NAVI control unit.

SymptomsCheck itemsProbable malfunction location / Action to take
Display does not turn ON.All switches cannot be operated.NAVI control unit power supply and ground circuit. Refer to " NAVI CONTROL UNIT: DIAGNOSIS PROCEDURE ".
All switches can be operated.NAVI control unit
All switches cannot be operated.Display does not turn ON.NAVI control unit power supply and ground circuit. Refer to " NAVI CONTROL UNIT: DIAGNOSIS PROCEDURE ".
Display turn ON.NAVI control unit
Only specified switch cannot be operated.NAVI control unit
Map screen is not displayed. (RGB image other than map is normal.)Check that the map SD-card is in the SD-card slot. Check "SD Card Access" in "SERVICE SYSTEM SELF TEST", "SERVICE MENU"."OK" is displayed for "SD Card Access".Map SD-card
"OK" is not displayed for "SD Card Access".NAVI control unit Map SD-card
Voice guidance is not heard.Audio sound is normal.NAVI control unit
Display does not dim.Check "Illumination Signal" in "SERVICE SYSTEM STATUS", "SERVICE MENU"."Illumination Signal" reaches 100% when the lighting switch is ON.NAVI control unit
"Illumination Signal" does not reach 100% when the lighting switch is ON.Illumination control signal circuit
Vehicle icon does not move.Check "Speed Signal" in "SERVICE SYSTEM STATUS", "SERVICE MENU".A value of "Speed Signal" changes according to vehicle speeds.NAVI control unit
A value of "Speed Signal" does not change according to vehicle speeds.Vehicle speed signal circuit
Map matching is not complete GPS icon is not displayedCheck "GPS Antenna" in "SERVICE SYSTEM SELF TEST", "SERVICE MENU"."Connected" is displayed for "GPS Antenna".NAVI control unit
"Connected" is not displayed for "GPS Antenna".GPS antenna
Traffic information (XM Traffic) is not received.Check "XM Antenna" in "SERVICE SYSTEM SELF TEST", "SERVICE MENU"."Detected" is displayed for "XM Antenna".NAVI control unit
"Detected" is not displayed for "XM Antenna".Antenna base Antenna feeder
SymptomsCheck itemsProbable malfunction location / Action to take
Audio sound is not heard.No sound from all speakers.NAVI control unit power supply and ground circuit. Refer to " NAVI CONTROL UNIT: DIAGNOSIS PROCEDURE ".
Sound is not heard from woofer.Sound signal woofer circuit Woofer amp. ON signal circuit. Refer to " DIAGNOSIS PROCEDURE ".
Sound is heard only from specific places.Sound signal circuit of suspect system.
AM/FM radio is not received.Other audio sounds are normal. Check "Radio Antenna" in "SERVICE SYSTEM SELF TEST", "SERVICE MENU"."OK" is displayed for "Radio Antenna".NAVI control unit
"OK" is not displayed for "Radio Antenna".Antenna amp. ON signal circuit. Antenna base Antenna feeder
Speed sensitive volume system does not work.Check "Speed Signal" in "SERVICE SYSTEM STATUS", "SERVICE MENU".A value of "Speed Signal" changes according to vehicle speeds.NAVI control unit
A value of "Speed Signal" does not change according to vehicle speeds.Vehicle speed signal circuit
Traffic information (XM Traffic) is not received.Check "XM Antenna" in "SERVICE SYSTEM SELF TEST", "SERVICE MENU"."Detected" is displayed for "XM Antenna".NAVI control unit
"Detected" is not displayed for "XM Antenna".Antenna base Antenna feeder

Note. Check that there is no malfunction of USB equipment main body before performing a diagnosis.

SymptomsCheck itemsProbable malfunction location / Action to take
IPod® or USB memory can not be recognized.With iPod or USB memory Connected, check "USB Device" in "SERVICE STATUS", "SERVICE MENU".IPod or USB memory name is displayed for "USB Device".USB and AUX harness USB connector and AUX jack NAVI control unit
"Removed" is displayed for "USB Device".USB and AUX harness USB connector and AUX jack

iPod® is a trademark of Apple inc., registered in the U.S. and other countries.

Note. Check that there is no malfunction of AUX equipment main body before performing a diagnosis.

SymptomsCheck itemsProbable malfunction location
No voice sound is heard when AUX mode is selected.Voice sound is heard when other modes are selected.USB and AUX harness USB connector and AUX jack
SymptomsPossible malfunction location / Action to take
All steering switches are not operated.Steering switch signal ground circuit. Refer to " DIAGNOSIS PROCEDURE ".
Only specified switch cannot be operated.Steering switch
" ", "SEEK UP", "SEEK DOWN" and "SOURCE" switches are not operated.Steering switch signal A circuit. Refer to " DIAGNOSIS PROCEDURE ".
" ", "VOL UP" and "VOL DOWN" switches are not operated.Steering switch signal B circuit. Refer to " DIAGNOSIS PROCEDURE ".
The steering switch operates improperly. (The above phenomena excluded.)EQ1 circuit EQ3 circuit
SymptomsCheck itemsProbable malfunction location / Action to take
Camera image is not shown.The guide line display is normal.Rear view camera image signal circuit Rear view camera power supply and ground circuits Refer to " DIAGNOSIS PROCEDURE ".
The screen is not switched to camera image.Check "Direction Signal" in "SERVICE SYSTEM STATUS", "SERVICE MENU"."Reverse" is displayed for "Direction Signal" when the shift lever is in R.NAVI control unit
"Reverse" is not displayed for "Direction Signal" when the shift lever is in R.Reverse signal circuit
The guide line display is malfunctioning.EQ1 circuit
  1. Check that the cellular phone is corresponding type (Bluetooth™ enabled) when the hands-free related malfunction vehicle is in service before performing a diagnosis.
  2. There is a case that malfunction occurs due to the version change of the phone type, etc. even though it is a corresponding type. Therefore, confirm it by changing the cellular phone to another corresponding type phone, and check that it operates normally. It is necessary to distinguish whether the cause is the vehicle or cellular phone. Check to ensure the customer's phone is supported by checking the phone compatibility for the hands-free system.

Simple Check for Bluetooth™ Communication

If cellular phone and TEL adapter unit cannot be connected with Bluetooth™ communication, following procedure allows the technician to judge which device has malfunction.

Scheme 69

Scheme 69: Simple Check for Bluetooth™ Communication
  1. Turn on a cellular phone, not connecting Bluetooth™ communication.
  2. Start CONSULT, then start Windows®.
  3. Set CONSULT near a cellular phone.
  4. When operated Bluetooth™ registration by cellular phone, check if CONSULT* would be displayed on the device name. (If other Bluetooth™ device is located near cellular phone, a name of the device would be displayed also.) NOTE: *:Displayed device name is "NISSAN-********". If no device name is displayed, cellular phone is malfunction. Repair the cellular phone first, then perform diagnosis. If CONSULT is displayed on device name, cellular phone is normal. Perform diagnosis as per the following table.
SymptomsPossible malfunction location / Action to take
All steering switches are not operated.Steering switch signal ground circuit. Refer to " DIAGNOSIS PROCEDURE ".
Only specified switch cannot be operated.Replace steering switch. Refer to " EXPLODED VIEW ".
" ", "SEEK UP", "SEEK DOWN" and "SOURCE" switches are not operated.Steering switch signal A circuit. Refer to " DIAGNOSIS PROCEDURE ".
" ", "VOL UP" and "VOL DOWN" switches are not operated.Steering switch signal B circuit. Refer to " DIAGNOSIS PROCEDURE ".
The steering switch operates improperly. (The above phenomena excluded.)EQ1 circuit EQ3 circuit
  1. The majority of the audio malfunctions are the result of outside causes (bad CD/cassette, electromagnetic interference, etc.). Check the symptoms below to diagnose the malfunction.
  2. The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning. Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and operation of each piece of electrical equipment, and then determine the cause.

Note. CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incorrectly mastered by the customer on a computer. Check if the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the "red book" Compact Disc Standard and may not play.

SymptomCause and Counter measure
Cannot playCheck if the CD was inserted correctly.
Check if the CD is scratched or dirty.
Check if there is condensation inside the player, and if there is, wait until the condensation is gone (about 1 hour) before using the player.
If there is a temperature increase error, the player will play correctly after it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music CD files (CD-DA data) will be played.
Files with extensions other than ".MP3", ".WMA", ".mp3", or ".wma" cannot be played. In addition, the character codes and number of characters for folder names and file names should be in compliance with the specifications.
Check if the disc or the file is generated in an irregular format, This may occur depending on the variation or the setting of MP3/WMA writing applications or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the CD.
Check if the CD is protected by copyright.
Poor sound qualityCheck if the CD is scratched or dirty.
It takes a relatively long time before the music starts playing.If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some time may be required before the music starts playing.
Music cuts off or skipsThe writing software and hardware combination might not match, or the writing speed, writing depth, writing width might not match the specifications. Try using the slowest writing speed.
Skipping with high bit rate filesSkipping may occur with large quantities if data such as for high bit rate data.
Move immediately to the next song when playingWhen a non-MP3/WMA file has been given an extension of ".MP3", ".WMA", ".mp3" or ".wma", or when play is prohibited by copyright protection, the player will skip to the next song.
The songs do not play back in the desired order.The playback order is the order in which the files were written by the software, so the files might not play in the desired order.

Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other sources, is not a malfunction.

Note. Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking the signal. Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the antenna and the waves reflected by mountains or buildings.

MAP SD-CARD

SymptomPossible causePossible solution
The message "Error" appears.The SD-card is not recognized by the system.Check the map SD-card data. Files can be lost.
If you see any damage, replace the map SD-card.
SymptomPossible causePossible solution
Route information is not displayed.Route calculation has not yet been performed.Set the destination and perform route calculation.
You are not driving on the suggested route.Drive on the suggested route.
Route guidance is cancelled.Turn on the route guidance.
The auto reroute calculation (or detour calculation) suggests the same route as the one previously suggested.Route calculations took priority conditions into consideration, but the same route was calculated.This is not a malfunction.
The suggested route is not displayed.Roads near the destination cannot be calculated.Reset the destination to a main or ordinary road, and recalculate the route.
The starting point and destination are too close.Set a more distant destination.
The starting point and destination are too far away.Divide your trip by selecting one or two intermediate destinations, and perform a global route calculation based on multiple route calculations.
An indirect route is suggested.If there are restrictions (such as one-way streets) on roads close to the starting point or destination, the system may suggest an indirect route.Adjust the location of the starting point or destination.
The system may suggest an indirect route because route calculation does not take into consideration some areas such as narrow streets.Reset the destination to a main or ordinary road, and recalculate the route.
The landmark information does not correspond to the actual information.This may be caused by insufficient or incorrect data on the map SD-card.Updated information will be included in the next version of the map SD-card.
The suggested route does not exactly connect to the starting point, waypoints, or destination.There is no data for route calculation closes to these locations.Set the starting point, waypoints and destination on a main road, and perform route calculation.
SymptomPossible causePossible solution
Names of roads and locations differ between 2D and 3D view.This is because the quantity of the displayed information is reduced so that the screen does not become difficult to read. There is also a chance that the names of roads or locations may be displayed several times, and that the names appearing on the screen may be different because of a processing procedure.This is not a malfunction.
The vehicle icon is not displayed in the correct position.The vehicle was transported after the ignition switch was pressed off, for example, by a ferry or car transporter.Drive the vehicle for a while on a road where GPS signals can be received.
The position and direction of the vehicle icon may be incorrect depending on the driving environments and the levels of positioning accuracy of the navigation system.This is not a malfunction. Drive the vehicle for a while to automatically correct the position and direction of the vehicle icon.
When the vehicle is travelling on a new road, the vehicle icon is located on another nearby road.The system automatically places the vehicle icon on the nearest available road, because the new road is not stored in the map data.Updated road information will be included in the next version of the map SD-card.
The screen does not switch to the night screen even after turning on the headlights.The daytime screen was set the last time the headlights were turned on.Set the screen to the night screen mode using < Day/Night > when you turn on the headlights.
The map does not scroll even when the vehicle is moving.The current location map screen is not displayed.Press "MAP".
The vehicle icon is not displayed.The current location map screen is not displayed.Press "MAP".
The location of the vehicle icon is misaligned from the actual position.When using tire chains or replacing the tires, speed calculations based on the speed sensor may be incorrect.Drive the vehicle for a while [at approximately 30 km/h (19 MPH) for about 30 minutes] to automatically correct the vehicle icon position.
The map data has an error or is incomplete (the vehicle icon position is always misaligned in the same area).Updated road information will be included in the next version of the map SD-card.
SymptomPossible causePossible solution
Voice guidance is not availableIn some cases, voice guidance is not available even when the vehicle should make a turn.This is not a malfunction.
The vehicle has deviated from the suggested route.Go back to the suggested route or request route calculation again
Voice guide is set to off.Turn voice guidance ON.
Route guidance is set to off.Route guidance is set to ON.
The guidance contact does not correspond to the actual condition.The contact of voice guidance may vary, depending on the types of intersections at which turn are made.Follow all traffic rules and regulations.
SymptomPossible causePossible solution
The traffic information is not displayedThe traffic information is not set to on.Set the traffic information to on.
You are in an area where traffic information is not availableScroll to an area where traffic information is available
You have not subscribed to XM NavTraffic or, your subscription to XM NavTraffic has expired.Check your subscription status of XM NavTraffic.
The map scale is set at a level where the display of icons is impossible.Check that the map scale is set at a level in which the display of icons is possible.
With the automatic detour route search ON, no detour route is set to avoid congested areas.There is no faster route compared to the current route, based on the road network and traffic information.The automatic detour search is not intended for avoiding traffic jams. It searches for the fasted rote taking into consideration such things as traffic jams.
The route does not avoid road section with traffic information stating it is closed due to road construction.The navigation system is designed not to avoid this event because the actual period of closure may differ from the declared roadwork period.Observe the actual road condition and follow the instructions on road for detour when necessary. If the road closure is for certain, use detour function and set the detour distance to avoid the closed road section.
Traffic information displayed differs from information from other media (e.g. radio).Other media may use different information sources.Observe the actual road conditions and regulations. Always observe safe driving practices and follow all traffic regulations.
SymptomsCause and Counter measure
System fails to interpret the command correctly.1. Ensure that the command format is valid.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to improve the recognition response for the speaker. Refer to " ON BOARD DIAGNOSIS FUNCTION ".
The system consistently selects the wrong entry from the phone book.1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by using the "List Names" command.
2. Replace one of the names being confused with a new name.
NOTE
If it is too noisy to use the phone, it is likely that the voice commands will not be recognized.

Exploded View

Refer to " EXPLODED VIEW ".