HOW TO PROCEED WITH TROUBLESHOOTING [03/2012 - 07/2012]
HINT
- Use the following procedure to troubleshoot the remote engine starter system.
- *: Use the Techstream.
- VEHICLE BROUGHT TO WORKSHOP NEXT: Go to next step
- CUSTOMER PROBLEM ANALYSIS HINT: When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred. Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases. The following 5 items are important points in problem analysis: What Vehicle model, system name When Date, time, occurrence frequency Where Radio waves or other frequency conditions Under what conditions? Driving conditions, weather conditions How did it happen? Problem symptoms NEXT: Go to next step
- INSPECT BATTERY VOLTAGE Measure the battery voltage. Standard Voltage 11 to 14 V If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step. NEXT: Go to next step
- INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* Use the Techstream to check if the CAN communication system is functioning normally. Refer to «DIAGNOSIS SYSTEM [03/2012 - 07/2012]»(ref-602741-S17182073442014030500000) . Result Result Proceed to ECU is connected, communication is normal A ECU is connected, communication is malfunctioning B B --> GO TO CAN COMMUNICATION SYSTEM. Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - ]»(ref-602741-S04175569912014030500000) A: Go to next step
- INSPECT COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM* Use the Techstream to check if the LIN communication system is functioning normally. Refer to «DTC CHECK / CLEAR [03/2012 - ]»(ref-602774-S17650513242014030500000) . Result Result Proceed to No DTCs are output A LIN communication system DTC is output B B --> GO TO LIN COMMUNICATION SYSTEM. Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - ]»(ref-602774-S26691742372014030500000) A: Go to next step
- CHECK FOR DTCS (SMART ACCESS SYSTEM WITH PUSH-BUTTON START (FOR ENTRY FUNCTION))* Clear the DTCs. Refer to «DTC CHECK / CLEAR [03/2012 - ]»(ref-602557-S20407616432014030500000) . Recheck for DTCs. Result Result Proceed to No DTCs are output A Smart access system with push-button start (for entry function) DTC is output B B --> GO TO SMART ACCESS SYSTEM WITH PUSH-BUTTON START (FOR ENTRY FUNCTION). Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - ]»(ref-602557-S37346989862014030500000) A: Go to next step
- CHECK FOR DTCS (SMART ACCESS SYSTEM WITH PUSH-BUTTON START (FOR START FUNCTION))* Clear the DTCs. Refer to «DTC CHECK / CLEAR [03/2012 - ]»(ref-602704-S19335057792014030500000) . Recheck for DTCs. Result Result Proceed to No DTCs are output A Smart access system with push-button start (for start function) DTC is output B B --> GO TO SMART ACCESS SYSTEM WITH PUSH-BUTTON START (FOR START FUNCTION). Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - ]»(ref-602704-S23757278762014030500000) A: Go to next step
- CHECK FOR DTCS (ENGINE IMMOBILISER SYSTEM)* Clear the DTCs. Refer to «DTC CHECK / CLEAR [03/2012 - 07/2012]»(ref-602561-S20089246302014030500000) . Recheck for DTCs. Result Result Proceed to No DTCs are output A Engine immobiliser system DTC is output B B --> GO TO ENGINE IMMOBILISER SYSTEM. Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - ]»(ref-602561-S29195265792014030500000) A: Go to next step
- CHECK FOR DTCS (SFI SYSTEM)* Clear the DTCs. Refer to «DTC CHECK / CLEAR [03/2012 - 07/2012]»(ref-602560-S42705218842014030500000) . Recheck for DTCs. Result Result Proceed to No DTCs are output A SFI system DTC is output B B --> GO TO SFI SYSTEM. Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - 07/2012]»(ref-602699-S37427334262014030500000) A: Go to next step
- PROBLEM SYMPTOMS TABLE Refer to Problem Symptoms Table. Refer to «PROBLEM SYMPTOMS TABLE [03/2012 - 07/2012]»(ref-602832-S25410224302014030500000) . Result Result Proceed to Fault is not listed in Problem Symptoms Table A Fault is listed in Problem Symptoms Table B B --> Go to step 12 A: Go to next step
- OVERALL ANALYSIS AND TROUBLESHOOTING Terminals of ECU. Refer to «TERMINALS OF ECU [03/2012 - ]»(ref-602832-S14433730862014030500000) Operation Check. Refer to «OPERATION CHECK [03/2012 - ]»(ref-602832-S36961908992014030500000) Diagnosis System*. Refer to «DIAGNOSIS SYSTEM [03/2012 - 07/2012]»(ref-602832-S00269462062014030500000) Data List / Active Test*. Refer to «DATA LIST / ACTIVE TEST [03/2012 - ]»(ref-602832-S39083058872014030500000) NEXT: Go to next step
- REPAIR OR REPLACE NEXT: Go to next step
- CONFIRMATION TEST NEXT --> END
HOW TO PROCEED WITH TROUBLESHOOTING [07/2012 - ]
HINT
- Use the following procedure to troubleshoot the remote engine starter system.
- *: Use the Techstream.
- VEHICLE BROUGHT TO WORKSHOP NEXT: Go to next step
- CUSTOMER PROBLEM ANALYSIS HINT: When troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred. Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases. The following 5 items are important points in problem analysis: What Vehicle model, system name When Date, time, occurrence frequency Where Radio waves or other frequency conditions Under what conditions? Driving conditions, weather conditions How did it happen? Problem symptoms NEXT: Go to next step
- INSPECT BATTERY VOLTAGE Measure the battery voltage. Standard Voltage 11 to 14 V If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step. NEXT: Go to next step
- INSPECT COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* Use the Techstream to check if the CAN communication system is functioning normally. Refer to «DIAGNOSIS SYSTEM [07/2012 - ]»(ref-602741-S11538301432014030500000) . Result Result Proceed to ECU is connected, communication is normal A ECU is connected, communication is malfunctioning B B --> GO TO CAN COMMUNICATION SYSTEM. Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - ]»(ref-602741-S04175569912014030500000) A: Go to next step
- INSPECT COMMUNICATION FUNCTION OF LIN COMMUNICATION SYSTEM* Use the Techstream to check if the LIN communication system is functioning normally. Refer to «DTC CHECK / CLEAR [03/2012 - ]»(ref-602774-S17650513242014030500000) . Result Result Proceed to No DTCs are output A LIN communication system DTC is output B B --> GO TO LIN COMMUNICATION SYSTEM. Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - ]»(ref-602774-S26691742372014030500000) A: Go to next step
- CHECK FOR DTCS (SMART ACCESS SYSTEM WITH PUSH-BUTTON START (FOR ENTRY FUNCTION))* Clear the DTCs. Refer to «DTC CHECK / CLEAR [03/2012 - ]»(ref-602557-S20407616432014030500000) . Recheck for DTCs. Result Result Proceed to No DTCs are output A Smart access system with push-button start (for entry function) DTC is output B B --> GO TO SMART ACCESS SYSTEM WITH PUSH-BUTTON START (FOR ENTRY FUNCTION). Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - ]»(ref-602557-S37346989862014030500000) A: Go to next step
- CHECK FOR DTCS (SMART ACCESS SYSTEM WITH PUSH-BUTTON START (FOR START FUNCTION))* Clear the DTCs. Refer to «DTC CHECK / CLEAR [03/2012 - ]»(ref-602704-S19335057792014030500000) . Recheck for DTCs. Result Result Proceed to No DTCs are output A Smart access system with push-button start (for start function) DTC is output B B --> GO TO SMART ACCESS SYSTEM WITH PUSH-BUTTON START (FOR START FUNCTION). Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - ]»(ref-602704-S23757278762014030500000) A: Go to next step
- CHECK FOR DTCS (ENGINE IMMOBILISER SYSTEM)* Clear the DTCs. Refer to «DTC CHECK / CLEAR [07/2012 - ]»(ref-602561-S20200987142014030500000) . Recheck for DTCs. Result Result Proceed to No DTCs are output A Engine immobiliser system DTC is output B B --> GO TO ENGINE IMMOBILISER SYSTEM. Refer to «DIAGNOSTIC TROUBLE CODE CHART [03/2012 - ]»(ref-602561-S29195265792014030500000) A: Go to next step
- CHECK FOR DTCS (SFI SYSTEM)* Clear the DTCs. Refer to «DTC CHECK / CLEAR [07/2012 - ]»(ref-602560-S10249755982014030500000) . Recheck for DTCs. Result Result Proceed to No DTCs are output A SFI system DTC is output B B --> GO TO SFI SYSTEM. Refer to «DIAGNOSTIC TROUBLE CODE CHART [07/2012 - ]»(ref-602699-S06530808582014030500000) A: Go to next step
- PROBLEM SYMPTOMS TABLE Refer to Problem Symptoms Table. Refer to «PROBLEM SYMPTOMS TABLE [07/2012 - ]»(ref-602832-S03185954892014030500000) . Result Result Proceed to Fault is not listed in Problem Symptoms Table A Fault is listed in Problem Symptoms Table B B --> Go to step 12 A: Go to next step
- OVERALL ANALYSIS AND TROUBLESHOOTING Terminals of ECU. Refer to «TERMINALS OF ECU [03/2012 - ]»(ref-602832-S14433730862014030500000) Operation Check. Refer to «OPERATION CHECK [03/2012 - ]»(ref-602832-S36961908992014030500000) Diagnosis System*. Refer to «DIAGNOSIS SYSTEM [07/2012 - ]»(ref-602832-S11723679972014030500000) Data List / Active Test*. Refer to «DATA LIST / ACTIVE TEST [03/2012 - ]»(ref-602832-S39083058872014030500000) NEXT: Go to next step
- REPAIR OR REPLACE NEXT: Go to next step
- CONFIRMATION TEST NEXT --> END
PROBLEM SYMPTOMS TABLE [03/2012 - 07/2012]
HINT
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
| Symptom | Suspected Area | See |
|---|---|---|
| Engine does not start by remote engine start function | Engine does not start by remote engine start function | Refer to Remote Engine Starter does not Operate |
| Engine does not stop by remote engine stop function | Engine does not stop by remote engine stop function | Refer to Remote Engine Starter does not Operate |
REMOTE ENGINE STARTER SYSTEM
PROBLEM SYMPTOMS TABLE [07/2012 - ]
HINT
- Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of probability in the "Suspected Area" column of the table. Check each symptom by checking the suspected areas in the order they are listed. Replace parts as necessary.
- Inspect the fuses and relays related to this system before inspecting the suspected areas below.
| Symptom | Suspected Area | See |
|---|---|---|
| Engine does not start by remote engine start function | Engine does not start by remote engine start function | Refer to Remote Engine Starter does not Operate |
| Engine does not stop by remote engine stop function | Engine does not stop by remote engine stop function | Refer to Remote Engine Starter does not Operate |
REMOTE ENGINE STARTER SYSTEM
Scheme 112
- CHECK REMOTE ENGINE STARTER ECU Disconnect the e1 remote engine starter ECU connector. Measure the resistance and voltage according to the value(s) in the table below. HINT: Measure the values on the wire harness side with the connector disconnected. Tester Connection Wiring Color Terminal Description Condition Specified Condition e1-1 (IG1) - Body ground Y - Body ground Ignition power supply Engine switch off Below 1 V e1-1 (IG1) - Body ground Y - Body ground Ignition power supply Engine switch on (IG) 11 to 14 V e1-5 (SLP) - Body ground G - Body ground Remote engine starter ECU input signal Remote engine starter function operating Below 1.5 V e1-10 (+B) - Body ground B - Body ground +B power supply Always 11 to 14 V e1-19 (GND) - Body ground W-B - Body ground Ground Always Below 1 ohms If the result is not as specified, there may be a malfunction in the wire harness. Reconnect the e1 remote engine starter ECU connector. Measure the voltage according to the value(s) in the table below. Tester Connection Wiring Color Terminal Description Condition Specified Condition e1-3 (SRX) - Body ground LG - Body ground Accessory BERKES SRX signal Remote engine starter or remote engine stop functions operating Pulse generation e1-4 (STX) - Body ground P - Body ground Accessory BERKES STX signal Remote engine starter or remote engine stop functions operating Pulse generation e1-16 (RDIG) - Body ground L - Body ground Remote engine starter diagnosis input signal Diagnostic mode entered Below 1 V If the result is not as specified, the remote engine starter may have a malfunction.
Scheme 113
- DESCRIPTION Vehicle ECUs store trouble codes when malfunctions occur. The diagnostic system allows for reading of the trouble codes from the DLC3. Use the Techstream to check and solve the problem.
- CHECK DLC3 Check the DLC3. Refer to «GENERAL INFORMATION [03/2012 - ]»(ref-602551-S10595751552014030500000) .
- CHECK DIAGNOSTIC FACTOR INDICATION NOTE: Turn the engine switch off before performing the diagnostic function. If the diagnostic connectors are not connected, the remote engine starter system will not enter diagnostic mode. HINT: The diagnostic mode will finish when either of the following conditions is met: The diagnostic connectors are disconnected. 10 minutes elapse after the time the diagnostic connectors were connected. To prepare the vehicle for diagnostic mode, connect the diagnostic connectors. The steps are as follows. Remove the front door scuff plate RH. Refer to «REMOVAL [03/2012 - 07/2012]»(ref-602734-S33529861002014030500000) . Remove the cowl side trim sub-assembly RH. Refer to «REMOVAL [03/2012 - 07/2012]»(ref-602734-S33529861002014030500000) . Find and connect the diagnostic connectors (labeled RDIG), located in the passenger cowl area. Perform the following steps to enter diagnostic mode after connecting the diagnostic connectors. Turn the engine switch from off to on (IG) and wait more than 3 seconds. Depress the brake pedal. The diagnostic mode is entered after the hazard lights flash. HINT: Confirm the factor that caused the engine to stop by checking the number of times the hazard lights flash. The diagnostic mode indicates the causes of the engine stop or failure to start by flashing the hazard lights as listed below. ENGINE STOP FACTOR Engine Stop Factor Number of Flashes Order of Priority No abnormal stop in the past 0 0 Engine switch on (ACC or IG) 1 1 Any door is unlocked 2 4 Engine speed is too high or low 3 7 Any door or engine hood is opened 5 2 Shift lever is not in P 6 5 Brake pedal is depressed 7 3 Vehicle speed is abnormal 8 6 Immobiliser collation discrepancy 9 9 HINT: When two or more of these conditions are responsible for the engine stop or failure to start, they will be indicated in the order of priority. The remote engine starter will store the code for the last engine stop factor in its memory, even after exiting the diagnostic mode. The code can not be cleared from the remote engine starter ECU. The engine stop factor that flashes the hazard lights 4 times does not occur for this type of vehicle.
DIAGNOSIS SYSTEM [07/2012 - ]
- DESCRIPTION Vehicle ECUs store trouble codes when malfunctions occur. The diagnostic system allows for reading of the trouble codes from the DLC3. Use the Techstream to check and solve the problem.
- CHECK DLC3 Check the DLC3. Refer to «GENERAL INFORMATION [03/2012 - ]»(ref-602551-S10595751552014030500000) .
- CHECK DIAGNOSTIC FACTOR INDICATION NOTE: Turn the engine switch off before performing the diagnostic function. If the diagnostic connectors are not connected, the remote engine starter system will not enter diagnostic mode. HINT: The diagnostic mode will finish when either of the following conditions is met: The diagnostic connectors are disconnected. 10 minutes elapse after the time the diagnostic connectors were connected. To prepare the vehicle for diagnostic mode, connect the diagnostic connectors. The steps are as follows. Remove the front door scuff plate RH. Refer to «REMOVAL [07/2012 - ]»(ref-602734-S39418209912014030500000) . Remove the cowl side trim sub-assembly RH. Refer to «REMOVAL [07/2012 - ]»(ref-602734-S39418209912014030500000) . Find and connect the diagnostic connectors (labeled RDIG), located in the passenger cowl area. Perform the following steps to enter diagnostic mode after connecting the diagnostic connectors. Turn the engine switch from off to on (IG) and wait more than 3 seconds. Depress the brake pedal. The diagnostic mode is entered after the hazard lights flash. HINT: Confirm the factor that caused the engine to stop by checking the number of times the hazard lights flash. The diagnostic mode indicates the causes of the engine stop or failure to start by flashing the hazard lights as listed below. ENGINE STOP FACTOR Engine Stop Factor Number of Flashes Order of Priority No abnormal stop in the past 0 0 Engine switch on (ACC or IG) 1 1 Any door is unlocked 2 4 Engine speed is too high or low 3 7 Any door or engine hood is opened 5 2 Shift lever is not in P 6 5 Brake pedal is depressed 7 3 Vehicle speed is abnormal 8 6 Immobiliser collation discrepancy 9 9 HINT: When two or more of these conditions are responsible for the engine stop or failure to start, they will be indicated in the order of priority. The remote engine starter will store the code for the last engine stop factor in its memory, even after exiting the diagnostic mode. The code can not be cleared from the remote engine starter ECU. The engine stop factor that flashes the hazard lights 4 times does not occur for this type of vehicle.
DATA LIST / ACTIVE TEST [03/2012 - ]
- DATA LIST HINT: Using the Techstream to read the Data List allows the values or states of switches, sensors, actuators and other items to be read without removing any parts. This non-intrusive inspection can be very useful because intermittent conditions or signals may be discovered before parts or wiring is disturbed. Reading the Data List information early in troubleshooting is one way to save diagnostic time. NOTE: In the following table, the values listed under "Normal Condition" are reference values. Do not depend solely on these reference values when deciding whether a part is faulty or not. Connect the Techstream to the DLC3. Turn the engine switch on (IG). Enter the following menus: Body Electrical / Remote Engine Starter / Data List. Read the Data List according to the display on the Techstream. REMOTE ENGINE STARTER Tester Display Measurement Item/Range Normal Condition Diagnostic Note Air Conditioner Mode Air conditioner mode/ON or OFF ON: Air conditioner mode ON OFF: Air conditioner mode OFF - Defogger Control Defogger Control/ON or OFF ON: Defogger Control ON OFF: Defogger Control OFF - Trouble Factor Code 01 Number of engine stop factor/Min.: 0, MAX.: 255 Engine stop factor number will be displayed Refer to Diagnosis System Num of Trouble 01 Number of trouble factor code/Min.: 0, MAX.: 255 Number of trouble factor code 01 will be displayed - Trouble Factor Code 02 Number of engine stop factor/Min.: 0, MAX.: 255 Engine stop factor number will be displayed Refer to Diagnosis System Num of Trouble 02 Number of trouble factor code/Min.: 0, MAX.: 255 Number of trouble factor code 02 will be displayed - Trouble Factor Code 03 Number of engine stop factor/Min.: 0, MAX.: 255 Engine stop factor number will be displayed Refer to Diagnosis System Num of Trouble 03 Number of trouble factor code/Min.: 0, MAX.: 255 Number of trouble factor code 03 will be displayed - Trouble Factor Code 04 Number of engine stop factor/Min.: 0, MAX.: 255 Engine stop factor number will be displayed Refer to Diagnosis System Num of Trouble 04 Number of trouble factor code/Min.: 0, MAX.: 255 Number of trouble factor code 04 will be displayed - Trouble Factor Code 05 Number of engine stop factor/Min.: 0, MAX.: 255 Engine stop factor number will be displayed Refer to Diagnosis System Num of Trouble 05 Number of trouble factor code/Min.: 0, MAX.: 255 Number of trouble factor code 05 will be displayed - Trouble Factor Code 06 Number of engine stop factor/Min.: 0, MAX.: 255 Engine stop factor number will be displayed Refer to Diagnosis System Num of Trouble 06 Number of trouble factor code/Min.: 0, MAX.: 255 Number of trouble factor code 06 will be displayed - Trouble Factor Code 07 Number of engine stop factor/Min.: 0, MAX.: 255 Engine stop factor number will be displayed Refer to Diagnosis System Num of Trouble 07 Number of trouble factor code/Min.: 0, MAX.: 255 Number of trouble factor code 07 will be displayed - Trouble Factor Code 08 Number of engine stop factor/Min.: 0, MAX.: 255 Engine stop factor number will be displayed Refer to Diagnosis System Num of Trouble 08 Number of trouble factor code/Min.: 0, MAX.: 255 Number of trouble factor code 08 will be displayed - Trouble Factor Code 09 Number of engine stop factor/Min.: 0, MAX.: 255 Engine stop factor number will be displayed Refer to Diagnosis System Num of Trouble 09 Number of trouble factor code/Min.: 0, MAX.: 255 Number of trouble factor code 09 will be displayed - Trouble Factor Code 10 Number of engine stop factor/Min.: 0, MAX.: 255 Engine stop factor number will be displayed Refer to Diagnosis System Num of Trouble 10 Number of trouble factor code/Min.: 0, MAX.: 255 Number of trouble factor code 10 will be displayed - Ignition Switch Engine switch signal/ON or OFF ON: Engine switch on (IG) OFF: Engine switch off - Accessory Switch Engine switch signal/ON or OFF ON: Engine switch on (ACC) OFF: Engine switch off - Starter Switch Ignition switch signal/ON or OFF ON: Ignition switch ON OFF: Ignition switch off w/o Smart Access System with Push-button Start Hood Courtesy Switch Engine hood courtesy signal/ON or OFF ON: Engine hood open OFF: Engine hood closed - Shift Position P Signal Shift P position signal/ON or OFF ON: Shift lever in P OFF: Shift lever not in P - Remote E/G starter ID Registry Remote engine starter ID/ON or OFF ON: Remote engine starter ID registered OFF: Remote engine starter ID not registered - Number of Diagnosis Code Number of diagnosis code/Min.: 0, MAX.: 255 Number of DTCs will be displayed