Troubleshooting Index
| No. | Items | Symptom | Possible DTC |
|---|
| 1 | CD player/changer | NO. 1 CD PLAYER/CHANGER DOES NOT LOAD THE CD OR EJECTS THE CD IMMEDIATELY [CD PLAYER/CHANGER] | 10:Er01, 22:Er01 |
| 2 | NO. 2 CD PLAYER/CHANGER DOES NOT EJECT THE CD [CD PLAYER/CHANGER] | 10:Er01, 22:Er01 |
| 3 | NO. 3 CD PLAYER/CHANGER DOES NOT PLAY THE CD/NO SOUND [CD PLAYER/CHANGER] | 10:Er07, 22:Er07 |
| 4 | NO. 4 SOUND JUMPS [CD PLAYER/ CHANGER] | 10:Er02, 22:Er02 |
| 5 | NO. 5 CD PLAYER/CHANGER SCRATCHES ON THE CD [CD PLAYER/CHANGER] | 10:Er02, 22:Er02 |
| 6 | CD changer | NO. 6 DISC CHANGE IS INOPERATIVE [CD PLAYER/CHANGER] | 22:Er01 |
| 7 | MP3/WMA (Windows media audio) applicable CD player/changer | NO. 7 CD PLAYER DOES NOT PLAY THE MP3/WMA-FORMATTED FILE [CD PLAYER/ CHANGER] | 10:Er07, 22:Er07 |
| 8 | NO. 8 MP3/WMA-FORMATTED FILE FOLDER SELECTION IS INOPERATIVE/TRACK SEARCH IS INOPERATIVE [CD PLAYER/CHANGER] | 10:Er02, 22:Er02 |
| 9 | NO. 9 CD PLAYER DOES NOT INDICATE THE MP3/WMA TITLE TEXT [CD PLAYER/CHANGER] | 10:Er02, 22:Er02 |
| 10 | NO. 10 CD PLAYER DOES NOT PLAY THE AUDIO DATA (CDDA) [CD PLAYER/CHANGER] | 10:Er02, 22:Er02 |
| 11 | CD player/changer | 09-031-10 NO. 11 TRACK CHANGE IS INOPERATIVE [CD PLAYER/CHANGER] | 10:Er02, 22:Er02 |
Scheme 85
DIAGNOSTIC PROCEDURE
| STEP | INSPECTION | ACTION |
|---|
| 1 | Is CD inserted properly, label-side up? | Yes | Go to the next step. |
| No | Explain to the customer that CD should be inserted into the slot, label-side up. |
| 2 | Replace with a CD known to be good. Does the CD player/changer load the CD? | Yes | Go to the next step. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| 3 | Visually inspect the CD. Is there any dirt, scratch or deformation on the CD? Is the CD a non-conventional disc? | Yes | Explain to the customer that the defective CD or non-conventional disc cannot be use. |
| No | Go to the next step. |
| 4 | Turn the ignition switch to the LOCK position. Inspect the connection of the audio unit connector (24-pin). Inspect both audio unit connector and wiring harness-side connector for poor connection. (such as damaged/bent/pulled-out pins, corrosion) AH the pins and connector normal? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | If the audio unit connector/pin is wrong: Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) If the wiring harness-side connector/pin is wrong: Repair or replace the pins and/or the connector. |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION |
|---|
| 1 | Inspect the operation of the audio system other than CD player/changer (e.g. Radio). Does other audio system operate? | Yes | Go to the step 3. |
| No | Go to the next step. |
| 2 | Turn the ignition switch to the LOCK position. Inspect the connection of the audio unit connector (24-pin). Inspect both audio unit connector and wiring harness-side connector for poor connection. (such as damaged/bent/pulled-out pins, corrosion) All the pins and connector normal? | Yes | Go to the next step. |
| No | If the audio unit connector/pin is wrong: Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) If the wiring harness-side connector/pin is wrong: Repair or replace the pins and/or the connector. |
| 3 | Eject the CD. Is the CD ejected from the CD player/ changer? | Yes | Go to the next step. |
| No | Inspect the center panel and CD cover installation. Securely install the center panel and/or CD cover as necessary. |
| 4 | Insert the CD into the CD player/changer. Does the CD insert into the CD player/ changer smoothly? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Install the center panel and/or CD cover properly, then go to the next step. |
| 5 | Is the CD ejected from the CD player/ changer? | Yes | Troubleshooting completed. Explain repairs to the customers. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION |
|---|
| 1 | Turn the radio ON and inspect that there is a sound. Is there a sound? NOTE: Check for the volume dial position. | Yes | Go to the next step. |
| No | Go to the symptom troubleshooting No. 3 (ENTIRE AUDIO SYSTEM). |
| 2 | Was CD inserted properly, label-side up? | Yes | Go to the next step. |
| No | Explain to the customer that CD should be inserted into the slot, label-side up. |
| 3 | Replace the CD known to be good. Does the CD player/changer load the CD? | Yes | Go to the next step. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| 4 | Visually inspect the CD. Is there any dirt, scratch or deformation on the CD? Is the CD a non-conventional disc? Is there a CD in MP3 recording? | Yes | Explain to the customer that the defective CD or non-conventional disc cannot be use. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| NOTE |
|---|
| Check for the volume dial position. |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION |
|---|
| 1 | Does the sound jump when the vehicle is stopped? | Yes | Go to the step 6. |
| No | Go to the next step. |
| 2 | Drive the vehicle. Does the sound jump when driving over uneven surfaces? | Yes | Go to the next step. |
| No | Go to the step 6. |
| 3 | Is the center panel unit installed securely? | Yes | Go to the next step. |
| No | Install the center panel unit securely. |
| 4 | Inspect the tire pressure. Is the tire pressure normal? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Go to the next step. |
| 5 | Adjust the tire pressure within specification. Does the sound jump when driving the vehicle? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Audio system is normal. Explain repairs to the customers. |
| 6 | Replace the CD known to be good. Does the sound jump when driving the vehicle? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Audio system is normal. Explain to the customer that the CD is malfunctioning. |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION |
|---|
| 1 | Were the multiple CDs inserted into the CD player at the same time? | Yes | Explain to the customer to insert a CD one by one. |
| No | Go to the next step. |
| 2 | Visually inspect the CD. Is the CD a deformed disc (e.g., out of specification (thickness), bent disc)? | Yes | Audio system is normal. Explain to the customer that the CD is malfunctioning. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION |
|---|
| 1 | Inspect the CD changer operation. Does the CD changer operate properly? | Yes | Go to the next step. |
| No | Go to the symptom troubleshooting "No. 3 CD player/ changer does not play the CD/No sound". |
| 2 | Inspect the followings: Is the display shown properly when operating the disc change switch? Does the radio band selection operate properly? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Go to the next step. |
| 3 | Inspect the center panel installation. Does the CD changer change the disc properly after re-installing the center panel? | Yes | Install the center panel securely and properly. |
| No | Go to the "No. 1 center panel switch inspection". Replace the center panel as necessary. |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION |
|---|
| 1 | Inspect the written format of the recorded data on the CD-R/RW. Is the written format correct? | Yes | Go to the next step. |
| No | Write the CD-R/RW with the correct specification. |
| 2 | Inspect the recorded data in the CD-R/RW. Is there MP3/WMA and other format data in the CD-R/RW. | Yes | Replace with the CD-R/RW known to be good (MP3A/VMA-formatted file data only), then inspect the CD player operation. If the CD player plays the MP3/WMA-formatted file: Audio system is normal. Explain to the customer that the CD player does not operate properly if the MP3/WMA and other format data are in the CD-R/RW. If the CD player does not play the MP3/WMA-formatted file: Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Go to the next step. |
| 3 | Inspect the CD-R/RW written format. Is the written format within the specification (".mp3" /".wma" is the correct file extension)? | Yes | Replace with the CD-R/RW using the ".mp3" /".wma" file extension, then inspect the CD player operation. If the CD player plays the MP3/WMA-formatted file: Audio system is normal. Explain to the customer that the CD player does not operate properly if the correct file extension is not used. If the CD player does not play the MP3/WMA-formatted file: Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Go to the next step. |
| 4 | Visually inspect the CD-R/RW. Is there any dirt or scratch on the CD-R/RW? | Yes | Clean the disc or replace with the CD-R/RW known to be good. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION |
|---|
| 1 | Visually inspect the CD-R/RW. Is there any dirt or scratch on the CD/R/RW? | Yes | Clean the disc or replace with the CD-R/RW known to be good. |
| No | Go to the next step. (MP-3)/Go to the step 3.(WMA) |
| 2 | Inspect the ID tag version. Is ID tag correct? | Yes | Go to the next step. |
| No | Write the CD-R/RW with the correct ID tag version. |
| 3 | Inspect folder and audio file name. Are all file name input correctly? | Yes | Go to the next step. |
| No | Use the CD-R/RW that a folder and audio file name is input correctly. |
| 4 | Inspect the encode for the folder and audio file name in the CD-R/RW. Is the encode correct? NOTE: Unreadable characters may be displayed if incorrect encode is used. | Yes | Go to the next step. |
| No | Use the correct encode. |
| 5 | Inspect the number of characters for the folder and audio file name. Is the number of characters within the maximum number of characters? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Input the folder and audio file name within the maximum number of characters. |
| NOTE |
|---|
| Unreadable characters may be displayed if incorrect encode is used. |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION |
|---|
| 1 | Visually inspect the CD-R/RW. Is there any dirt or scratch on the CD/R/RW? | Yes | Clean the disc or replace with the CD-R/RW known to be good. |
| No | Go to the next step. |
| 2 | Inspect the display the LCD. Is the CD (other than MP3/WMA compatible) displayed on the LCD? | Yes | Go to the next step. (MP-3)/Go to the step 4. (WMA) |
| No | Replace the center panel. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| 3 | Inspect the ID tag version. Is the ID tag correct? | Yes | Go to the next step. |
| No | Write the CD-R/RW with the correct ID tag version. |
| 4 | Is the title text input into the CD-R/RW? | Yes | Go to the next step. |
| No | Input the title text. NOTE: Do not input the title text by two-bytes character. |
| 5 | Inspect the encode for the folder and audio file name in the CD-R/RW. Is the encode correct? | Yes | Go to the next step. |
| No | Use the correct encode. |
| 6 | Inspect the number of characters for the folder and audio file name. Is the number of characters within the maximum number of characters? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Input the folder and audio file name within the maximum number of characters. |
| NOTE |
|---|
| Do not input the title text by two-bytes character. |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION |
|---|
| 1 | Replace with the audio-CD known to be good. Does the CD player play the audio-CD properly? | Yes | Go to the next step. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| 2 | Inspect the written format of the recorded data on the CD-R/RW. Is the written format correct? | Yes | Go to the next step. |
| No | Write the CD-R/RW will the correct specification. |
| 3 | Inspect the recorded data in the CD-R/RW. Is any data other than the audio data recorded in the CD-R/RW? | Yes | Replace with the CD-R/RW known to be good (record audio data only), then inspect the CD player operation. If the CD-R/RW plays: Audio system is normal. Explain to the customer that the CD player does not operate properly if the audio data and other data are recorded in the CD-R/RW. If the CD-R/RW does not play: Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Go to the next step. |
| 4 | Visually inspect the CD-R/RW. Is there any dirt or scratch on the CD-R/RW? | Yes | Clean the disc or replace with the CD-R/RW known to be good. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION |
|---|
| 1 | Replace the CD known to be good. Does the CD player change the track? | Yes | Explain to the customer that the defective CD or non-conventional disc cannot be used. |
| No | Go to the next step. |
| 2 | Inspect the center panel installation. Does the CD player change the track number on the display when pressing the track up or down button? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION ) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY ) |
| No | Go to the "No. 1 center panel switch inspection". Replace the center panel as necessary. |
DIAGNOSTIC PROCEDURE CHART
Scheme 86
Scheme 86: AUDIO CD [CD PLAYER/CHANGER]
- The CD player/changer has been designed to play CDs bearing the identification logo, COMPACT DISC DIGITAL AUDIO, as shown in the illustration. No other discs can be played on the CD player/ changer other than MP3/WMA applicable one.
- The CD player/changer may not play the following CD: Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD condensation) 8 cm (3 in) CDs accessories (e.g., 8 cm (3 in) disc adapter, sticker, label) Nonstandard CD (e.g., Diameter/thickness is out of specification) Specification: 119.7-120.3 mm (4.668-4.692 in) of diameter, 1.2+0.3 or -0.1 mm (0.047+0.012 or 0.004 in) of thickness
- Do not use non-conventional discs. The CD player/changer could be damaged.
- Although the same physical size as the compact disc, SACD uses a different kind of digital audio signal, Direct Stream Digital.
- The CD player/changer may not play the CD-R/ RW properly due to the disc condition (excluding the MP3/WMA).
Scheme 87
![Scheme 86: AUDIO CD [CD PLAYER/CHANGER]](https://i.diagnostdata.com/repair/b1/b14d523539f37c124c783f5e9244cbd39a0dadbc8d18395c8ea249f3e88949a9.webp)
