Safety Connect System (Diagnostics - Introduction): Other Lexus GS IV

PRECAUTION [03/2012 - ]

1. WHEN DISCONNECTING AUXILIARY BATTERY CABLE After the power switch is turned off, the multi-media module receiver assembly requires approximately 6 minutes to record various types of memory and settings. As a result, after turning the power switch off, wait 6 minutes or more before disconnecting the cable from the negative (-) auxiliary battery terminal.
2. WHEN AUTOMATIC COLLISION NOTIFICATION HAS ACTIVATED Perform "ACN Call End" with the Techstream to terminate ACN (Automatic Collision Notification) with the call center. Refer to «ACN CALL END [03/2012 - ]»(ref-600445-S30557336422014022400000) .
3. WHEN DISCONNECTING CONNECTORS FROM DCM (TELEMATICS TRANSCEIVER) The power switch must be off.
4. WHEN REPLACING THE DCM (TELEMATICS TRANSCEIVER) After installing a new Telematics Data Communication Module (DCM [telematics transceiver]), perform "DCM Activation" with the Techstream. Refer to «DCM ACTIVATION [03/2012 - ]»(ref-600445-S29232479322014022400000) . This allows the Telematics service provider to register the new DCM (telematics transceiver) and to clear the old DCM (telematics transceiver) information from its database. NOTE: Do not replace the DCM (telematics transceiver) with one from another vehicle.
5. WHEN UNABLE TO CONTACT CALL CENTER BUT NO DTC OUTPUT This may occur when the cellular signal strength is very weak. Check "DCM Operation History" with the Techstream. Refer to «DCM OPERATION HISTORY [03/2012 - ]»(ref-600445-S12770174782014022400000) .
6. WHEN DIAGNOSING DCM (TELEMATICS TRANSCEIVER) While attempting to diagnose the DCM (telematics transceiver), do NOT use the DCM (telematics transceiver) with one from another vehicle. Each DCM (telematics transceiver) is registered to a specific VIN and should not be tested in another vehicle.

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1. DESCRIPTION Safety Connect performs ACN (Automatic Collision Notification), manual emergency calling, stolen vehicle tracking and roadside assistance service, by audio and data communications between the vehicle and call center through the cellular phone network. As shown in the illustration, when a collision is detected, the system sends its location calculated based on GPS signals and the identification code of the DCM (telematics transceiver) to a call center. After the necessary information has been gathered, the call center will relay this information to emergency services. *: Public Safety Answering Point
2. SYSTEM FUNCTION Function Outline ACN (Automatic Collision Notification) When a collision is detected, the vehicle connects to the call center automatically and reports the vehicle location and vehicle information by data communication. The operator will connect to the vehicle and communicate with the occupant. Even if the occupant does not answer, the operator can notify emergency services. Manual Emergency Call After pressing the manual (SOS) switch, the occupant can talk to an operator from the call center to seek assistance. Stolen Vehicle Locator After the vehicle has been reported stolen to the police, the customer can contact the call center to begin the stolen vehicle locator process. The operator locates the vehicle by GPS and provides information to the police. Roadside Assistance Service Pressing the manual (SOS) switch will contact the call center, and a wide range of help, such as towing, flat tire assistance, fuel delivery, etc., can be provided. *: Public Safety Answering Point HINT: The shape of the manual (SOS) switch shown in the illustration is an example and may differ from that of an actual vehicle.
3. VOICE GUIDANCE FUNCTION HINT: The system plays back the following voice prompts in the situations shown. Voice Prompt Usage Condition Safety Connect failure detected, please contact your dealer. When system detects LED failure (Red only) and another DTC is set. Message is played once at each power switch on (IG) until the problem is fixed. Connecting to the Call Center. DCM Activation starts. Safety Connect Activation failed. DCM Activation fails for some reason. Safety Connect Activation complete. DCM Activation completed successfully. Please make sure you are in an area with good cellular coverage and try again. If you continue to receive this message, contact your dealer. Follows activation sequence. Unable to connect to the Call Center. - Impact detected. When DCM (telematics transceiver) receives collision detection signal. Connecting to the Emergency Call Center. Call initiated to call center. Unable to connect to the Emergency Call Center. DCM (telematics transceiver) cannot connect to emergency call center for some reason. To cancel, please press the button again. To end call manually. Emergency call canceled. Confirmation that call has been canceled. The system will try again. Could not connect to call center. Welcome to Safety Connect. This voice prompt is short version for activation. To activate, please press the button again within 5 seconds. This voice prompt is instruction for activation. Safety Connect is not initialized. Reserve for activation. Safety Connect is not active. When DCM (telematics transceiver) is in deactive mode. For information on setting up a new subscription or to initialize a subscription you've already set up, please press the button again within 5 seconds. When DCM (telematics transceiver) is in deactive mode.
4. INDICATOR CONTROL FUNCTION DURING DCM (telematics transceiver) SELF-CHECK MODE HINT: Every time after the power switch is turned on (IG), the DCM (telematics transceiver) enters a self-check mode. The manual (SOS) switch red indicator will illuminate for 2 seconds, and then turn off. Then the manual (SOS) switch green indicator will illuminate and stay on throughout normal operation. The following chart indicates the possible scenarios. *1: System will automatically switch to shell mode if auto activation is successful. *2: If a call is in progress while the power switch is off, the call will continue and the LED function will not change.
5. SWITCHING THE CONTRACT MODES Contract Mode Description Shipping Mode The mode the DCM (telematics transceiver) is in from the factory and during shipping. In this mode, when the power switch is turned on (IG), the system will automatically attempt to activate shell mode. Shell Mode This mode begins when the vehicle is started after arriving at a port or leaving the manufacturing plant line. ACN and stolen vehicle locator are available. Active Mode This mode begins when the owner's information is provided to the telematics provider after the customer has entered into a contract with Safety Connect after LEXUS Enform. All functions of Safety Connect and LEXUS Enform are available. Service Mode This mode applies to a new DCM (telematics transceiver) that has not been activated after the DCM (telematics transceiver) has been replaced. There are no registered phone numbers in the DCM (telematics transceiver). Deactive Mode The mode occurs when the Safety Connect subscription has been canceled.