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Starting System - 2.0L: Diagnosis Ford Kuga II

Starter 5 illustrations ~4769 words

Inspection and Verification

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices.

Refer to: DIAGNOSTIC METHODS .

  1. Verify the customer concern by operating the starting system.
  2. Check the battery condition and state of charge. Refer to: «BATTERY»(ref-658873-S03356587322014092900000) .
  3. Remove the accessory drive belt. Refer to: «ACCESSORY DRIVE BELT»(ref-658865-S22645921542014092900000) . Verify the crankshaft and each of the components driven by the accessory drive belt rotate and are not seized or damaged.
  4. If any aftermarket accessories have been added to the vehicle, make sure they are properly wired.
  5. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding.

DTC Charts

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices.

Refer to: DIAGNOSTIC METHODS .

PCM DTC Chart

DTCDescriptionAction
P0512Starter Request Circuit - Circuit has Power With the Ignition in the OFF PositionPERFORM the Ignition Switch Component Test. Refer to OEM WIRING DIAGRAMS COMPONENT TESTING for schematic and connector information. If necessary, INSTALL a new ignition switch. Refer to: IGNITION SWITCH . If the ignition switch passed the component test, REPAIR circuit CDC35 (BU/WH) for a short to power.
P1594Forced engine shutdown - remote start system fault, No unattended vehicle timeoutGo to PINPOINT TEST G
P1595Forced engine shutdown - Remote Start System Fault, Transmission not in ParkGo to PINPOINT TEST F
P161AIncorrect Response From Immobilizer Control ModuleRefer to: PASSIVE ANTI-THEFT SYSTEM (PATS) .
P1702Transmission Range Sensor Circuit IntermittentRefer to: AUTOMATIC TRANSMISSION - 2.0L ECOBOOST (177KW/240PS) - MI4 .
P1705Transmission Range Circuit Not Indicating Park/Neutral During Self TestRefer to: AUTOMATIC TRANSMISSION - 2.0L ECOBOOST (177KW/240PS) - MI4 .
P2535Ignition Switch Run/Start Position Circuit HighGo to PINPOINT TEST E
All Other DTCsRefer to ENGINE CONTROLS - SYMPTOM CHARTS (EXCEPT DIESEL & HYBRID) (SECTION 3) .

BCM DTC Chart

DTCDescriptionAction
B1305:13Hood Switch: Circuit OpenRefer to: PASSIVE ANTI-THEFT SYSTEM (PATS) .
B10E5:11Wake up Control: Circuit Short to GroundGo to PINPOINT TEST D
B10E5:15Wake up Control: Circuit Short to Battery or OpenGo to PINPOINT TEST D
U1000:00Solid State Driver Protection Activated - Driver Disabled: No Sub Type InformationThe Refer to: BODY CONTROL MODULE (BCM) . has temporarily disabled an output because an excessive current draw exists (such as a short to ground). The Refer to: BODY CONTROL MODULE (BCM) . cannot enable the output until the cause of the short is corrected. ADDRESS all other Diagnostic Trouble Codes (DTCs) first. After the cause of the concern is corrected, CLEAR the Diagnostic Trouble Codes (DTCs). REPEAT the self-test.
All Other DTCsRefer to: BODY CONTROL MODULE (BCM) .

RFA DTC Chart

DTCDescriptionAction
All DTCsRefer to: REMOTE FUNCTION ACTUATOR (RFA) MODULE .

Symptom Chart: Starting System

Diagnostics in this service information assume a certain skill level and knowledge of Ford-specific diagnostic practices.

Refer to: DIAGNOSTIC METHODS .

ConditionPossible SourcesActions
The engine does not crank - without Push-button StartRefer to the PINPOINT TEST.Go to PINPOINT TEST A
The engine does not crank - with Push-button StartRefer to the PINPOINT TEST.Go to PINPOINT TEST B
The engine cranks slowlyRefer to the PINPOINT TEST.PERFORM the starter system component test. REFER to STARTER MOTOR - POSITIVE CIRCUIT TEST .
The engine cranks but will not startFuses PCM Fuel pump Fuel pump relay Run/start relay Starter WiringRefer to ENGINE CONTROLS - INTRODUCTION (EXCEPT DIESEL & HYBRID) (SECTION 0) .
Unusual starter noiseRefer to the PINPOINT TEST.Go to PINPOINT TEST C
The starter spins but the engine does not crankStarter motorINSPECT the starter motor mounting and engagement. Refer to: STARTER MOTOR . or Refer to: STARTER MOTOR DRIVE GEAR AND FLYWHEEL RING GEAR INSPECTION . REPAIR as necessary.
Damaged flexplateINSPECT the flexplate for damaged, missing or worn teeth. Refer to: STARTER MOTOR DRIVE GEAR AND FLYWHEEL RING GEAR INSPECTION . REPAIR as necessary.
The starter does not disengage from the flexplateStarter relay Wiring, terminals or connectorsREMOVE the starter relay. If the engine stops cranking, INSTALL a new relay. If the engine continues to crank, REPAIR circuit CDC35 (BU/WH) for a short to voltage.
The remote start is inoperativeRemote start feature not enabled Passive Key Hood switch input PCM Wiring, terminals or connectorsWithout window one-touch up, Refer to: LOCKS, LATCHES AND ENTRY SYSTEMS - VEHICLES WITH: ONE-TOUCH DOWN DRIVER WINDOW . With window one-touch up, Refer to: LOCKS, LATCHES AND ENTRY SYSTEMS - VEHICLES WITH: ONE-TOUCH UP AND DOWN FRONT WINDOWS .
The remote start has poor range performancePassive Key or battery After market systems High power devices TV/radio transmission towers RTMDiagnose The RKE Transmitter Has Poor Range Performance. Without window one-touch up, Refer to: LOCKS, LATCHES AND ENTRY SYSTEMS - VEHICLES WITH: ONE-TOUCH DOWN DRIVER WINDOW . With window one-touch up, Refer to: LOCKS, LATCHES AND ENTRY SYSTEMS - VEHICLES WITH: ONE-TOUCH UP AND DOWN FRONT WINDOWS .

SYMPTOM CHART

Visual Inspection and Diagnostic Pre-checks

  1. Inspect the high current BJB connections.
  2. Verify the high current BJB fuse 2 (150A).
  3. Verify the BJB fuse 13 (30A).
  4. Verify the BCM fuse 78 (5A).
  5. Inspect the Integrated Keyhead Transmitter (IKT).

PINPOINT TEST A: ENGINE DOES NOT CRANK - WITHOUT PUSH-BUTTON START

Note. Make sure battery voltage is greater than 12.2 volts prior to and during this pinpoint test.

Note. Do not have a battery charger attached during vehicle testing.

Scheme 9

Scheme 9: PINPOINT TEST A: ENGINE DOES NOT CRANK - WITHOUT PUSH-BUTTON START

Scheme 10

Scheme 10
  1. A1 PERFORM INSPECTION AND VERIFICATION Perform «INSPECTION AND VERIFICATION PROCEDURE»(ref-658913-S37921151862014092900000) . Was an obvious cause for an observed or reported concern found? Yes : Correct the cause as necessary. No : Go to A2
  2. A2 CHECK FOR ANY MESSAGES IN THE MESSAGE CENTER Start the engine. Check the message center while holding the ignition key in the start position. Is STARTING SYSTEM FAULT displayed in the message center? Yes : DIAGNOSE the PATS concern. Refer to: «PASSIVE ANTI-THEFT SYSTEM (PATS)»(ref-658898-S29863482872014092900000) . No : Go to A3
  3. A3 VERIFY THE BCM (BODY CONTROL MODULE) AND PCM (POWERTRAIN CONTROL MODULE) PASS THE NETWORK TEST Ignition ON. Using a diagnostic scan tool, perform the Network Test. Did the BCM and PCM pass the Network Test? Yes : Go to A4 No : Refer to: «COMMUNICATIONS NETWORK»(ref-658826-S29695527252014092900000) .
  4. A4 RETRIEVE DIAGNOSTIC TROUBLE CODES (DTCS) Using a diagnostic scan tool, perform BCM and PCM self-tests. Are any Diagnostic Trouble Codes (DTCs) present? Yes : For all BCM Diagnostic Trouble Codes (DTCs), refer to the «BCM DTC CHART»(ref-658913-S34999603912014092900000) . For all PCM Diagnostic Trouble Codes (DTCs), refer to the «PCM DTC CHART»(ref-658913-S32662441072014092900000) . No : Go to A5
  5. A5 CHECK THE PCM (POWERTRAIN CONTROL MODULE) IN GEAR-TRANSMISSION IS APPLYING A LOAD TO ENGINE (IN_GEAR) PID (PARAMETER IDENTIFICATION) Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs). Monitor the PCM PID IN_GEAR, while placing the gear selector in PARK and then NEUTRAL. Does the PID read No in both positions? Yes : Go to A6 No : Refer to: «AUTOMATIC TRANSMISSION - 2.0L ECOBOOST (177KW/240PS) - MI4»(ref-658852-S20169484962014092900000) .
  6. A6 CHECK THE PCM (POWERTRAIN CONTROL MODULE) ENGINE CRANKING (ENG_CRANK) PID (PARAMETER IDENTIFICATION) Make sure the transmission is in PARK or NEUTRAL. Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs). Monitor the PCM PID ENG_CRANK while turning the ignition switch to the START position. Does the PID change from Inactive to Active? Yes : Go to A7 No : Go to A17
  7. A7 CHECK THE STARTER RELAY CONTROL OPERATION NOTE: The following step uses a test light to simulate normal circuit loads. Use only the test light recommended in the Special Tools table at the beginning of this service information. To avoid connector terminal damage, use the Flex Probe Kit for the test light probe connection to the vehicle. Do not use the test light probe directly on any connector. Remove the BJB starter relay. Measure: Positive Lead Measurement/Action Negative Lead BJB starter relay pin 1 BJB starter relay pin 2 Make sure the transmission is in PARK or NEUTRAL. While holding the key in the START position, observe the test light. Does the test light illuminate when the key is in the START position? Yes : Go to A8 No : Go to A15
  8. A8 CHECK THE VOLTAGE TO THE STARTER RELAY Measure: Positive Lead Measurement/Action Negative Lead BJB starter relay pin 3 Ground Is the voltage greater than 11 volts? Yes : Go to A9 No : VERIFY the BJB fuse 13 (30A) is OK. If OK, REPAIR the circuit for an open. If not OK, REFER to the «SYSTEM WIRING DIAGRAMS»(ref-653475) to identify the possible causes of the circuit short.
  9. A9 CHECK THE STARTER MOTOR OPERATION AT THE STARTER RELAY Ignition OFF. With the transmission in PARK or NEUTRAL, momentarily connect a fused jumper wire: Positive Lead Measurement/Action Negative Lead BJB starter relay pin 3 BJB starter relay pin 5 Did the starter engage and the engine crank? Yes : INSTALL a new starter relay. No : Go to A10
  10. A10 CHECK THE BATTERY GROUND CABLES Measure: Positive Lead Measurement/Action Negative Lead Ground G100 Are the voltages greater than 11 volts? Yes : Go to A11 No : CLEAN or INSTALL a new negative battery cable as necessary. Refer to: «BATTERY CABLES - 2.0L ECOBOOST (177KW/240PS) - MI4»(ref-658873-S13512000482014092900000) .
  11. A11 CHECK THE STARTER MOTOR GROUND Measure: Positive Lead Measurement/Action Negative Lead Starter motor case Is the voltage greater than 11 volts? Yes : Go to A12 No : CLEAN the starter motor mounting flange and MAKE SURE the starter motor is correctly mounted. Refer to: «STARTER MOTOR»(ref-658913-S28143195212014092900000) .
  12. A12 CHECK THE VOLTAGE TO THE STARTER MOTOR Measure: Positive Lead Measurement/Action Negative Lead C197A-1 ("B" terminal) Ground Is the voltage greater than 11 volts? Yes : Go to A13 No : INSTALL a new positive battery cable. Refer to: «BATTERY CABLES - 2.0L ECOBOOST (177KW/240PS) - MI4»(ref-658873-S13512000482014092900000) .
  13. A13 CHECK THE STARTER MOTOR FOR CORRECT OPERATION Perform «STARTER MOTOR - POSITIVE CIRCUIT TEST»(ref-658913-S28169140772014092900000) . Was an obvious cause found? Yes : Correct the cause as necessary. No : Go to A14
  14. A14 CHECK FOR START INPUT AT THE STARTER Connect BJB starter relay. Disconnect Starter solenoid C197B . While holding the key in the START position, measure: Positive Lead Measurement/Action Negative Lead C197B-1 ("S" terminal) Ground Is the voltage greater than 11 volts? Yes : CLEAN the starter solenoid "S" terminal and starter solenoid connector. CHECK the wiring and the starter motor for a loose or intermittent connection. No : REPAIR the circuit for an open.
  15. A15 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CIRCUITS FOR A SHORT TO GROUND Ignition OFF. Disconnect PCM C1381B . Measure: Positive Lead Measurement/Action Negative Lead C1381B-43 Ground C1381B-62 Ground Are the resistances greater than 10, 000 ohms? Yes : Go to A16 No : REPAIR the affected circuit.
  16. A16 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CIRCUITS FOR AN OPEN Measure: Positive Lead Measurement/Action Negative Lead C1381B-43 BJB starter relay pin 2 C1381B-62 BJB starter relay pin 1 Are the resistances less than 3 ohms? Yes : Go to A17 No : REPAIR the affected circuit.
  17. A17 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION Ignition OFF. Disconnect and inspect all PCM connectors. Repair: corrosion (install new connectors or terminals - clean module pins) damaged or bent pins - install new terminals/pins pushed-out pins - install new pins as necessary Reconnect the PCM connectors. Make sure they seat and latch correctly. Operate the system and determine if the concern is still present. Is the concern still present? Yes : CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PCM . Refer to: «POWERTRAIN CONTROL MODULE (PCM)»(ref-658891-S17368005702014092900000) . No : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  1. Inspect the high current BJB connections.
  2. Verify the high current BJB fuse 2 (150A).
  3. Verify the BJB fuse 13 (30A).
  4. Verify the BCM fuse 78 (5A).
  5. Inspect the Passive Key.

Scheme 11

Scheme 11
  1. B1 PERFORM INSPECTION AND VERIFICATION Perform «INSPECTION AND VERIFICATION PROCEDURE»(ref-658913-S37921151862014092900000) . Was an obvious cause for an observed or reported concern found? Yes : Correct the cause as necessary. No : Go to B2
  2. B2 CHECK FOR NO KEY DETECTED MESSAGE IN THE MESSAGE CENTER NOTE: There are certain areas inside the vehicle where the Passive key may not be detected and the message center displays NO KEY DETECTED. If the Passive key is in the far outside edges of the interior (like in a door map pocket or above a sun visor) it might not be detected. Move the Passive key to a different location and try to start the vehicle again. Check the message displayed in the message center while pressing the Engine Start/stop button. Is NO KEY DETECTED displayed? Yes : Diagnose the NO KEY DETECTED concern. Refer to: «PASSIVE ANTI-THEFT SYSTEM (PATS)»(ref-658895-S03267600012014092900000) . No : Go to B3
  3. B3 VERIFY THE BCM (BODY CONTROL MODULE), IPC (INSTRUMENT PANEL CLUSTER) AND PCM (POWERTRAIN CONTROL MODULE) PASS THE NETWORK TEST Ignition ON. Using a diagnostic scan tool, perform the Network Test. Did the BCM , IPC and PCM pass the Network Test? Yes : Go to B4 No : Refer to: «COMMUNICATIONS NETWORK»(ref-658826-S29695527252014092900000) .
  4. B4 RETRIEVE DIAGNOSTIC TROUBLE CODES (DTCS) Using a diagnostic scan tool, perform BCM , RFA and PCM self-tests. Are any Diagnostic Trouble Codes (DTCs) present? Yes : For all BCM Diagnostic Trouble Codes (DTCs), refer to the «BCM DTC CHART»(ref-658913-S34999603912014092900000) . For all RFA Diagnostic Trouble Codes (DTCs), refer to the «RFA DTC CHART»(ref-658913-S10638293302014092900000) . For all PCM Diagnostic Trouble Codes (DTCs), refer to the «PCM DTC CHART»(ref-658913-S32662441072014092900000) . No : Go to B5
  5. B5 CHECK THE OPERATION OF THE STOPLAMPS While observing the stoplamps, apply the brake pedal. Do the stoplamps illuminate? Yes : Go to B6 No : Diagnose All the Stoplamps are inoperative. Refer to: «STOPLAMPS»(ref-658877-S36686845042014092900000) .
  6. B6 CHECK THE BRAKE PEDAL POSITION (BOO1) PID (PARAMETER IDENTIFICATION) Using a diagnostic scan tool, view PCM Parameter Identifications (PIDs) Monitor the PCM B001 PID while applying the brake pedal. Does the PID read On? Yes : Go to B8 No : Go to B7
  7. B7 CHECK THE BPP (BRAKE PEDAL POSITION) SWITCH CIRCUIT FOR VOLTAGE AT THE PCM (POWERTRAIN CONTROL MODULE) Ignition OFF. Disconnect PCM C1381B . While applying the brake pedal, measure: Positive Lead Measurement/Action Negative Lead C1381B-66 Ground Is the voltage greater than 11 volts? Yes : Go to B20 No : REPAIR the circuit.
  8. B8 CHECK THE PCM (POWERTRAIN CONTROL MODULE) IN GEAR-TRANSMISSION IS APPLYING A LOAD TO ENGINE (IN_GEAR) PID (PARAMETER IDENTIFICATION) Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs). Monitor the PCM PID IN_GEAR, while placing the gear selector in PARK and then NEUTRAL. Does the PID read No in both positions? Yes : Go to B9 No : Refer to: «AUTOMATIC TRANSMISSION - 2.0L ECOBOOST (177KW/240PS) - MI4»(ref-658852-S20169484962014092900000) .
  9. B9 CHECK THE PCM (POWERTRAIN CONTROL MODULE) ENGINE CRANKING (ENG_CRANK) PID (PARAMETER IDENTIFICATION) Make sure the transmission is in PARK or NEUTRAL. Using a diagnostic scan tool, view the PCM Parameter Identifications (PIDs). Monitor the PCM PID ENG_CRANK while pressing the Engine Start/stop button and the brake pedal. Does the PID change from Inactive to Active? Yes : Go to B10 No : Go to B20
  10. B10 CHECK THE STARTER RELAY CONTROL OPERATION NOTE: The following step uses a test light to simulate normal circuit loads. Use only the test light recommended in the Special Tools table at the beginning of this service information. To avoid connector terminal damage, use the Flex Probe Kit for the test light probe connection to the vehicle. Do not use the test light probe directly on any connector. Remove the BJB starter relay. Measure: Positive Lead Measurement/Action Negative Lead BJB starter relay pin 1 BJB starter relay pin 2 Make sure the transmission is in PARK or NEUTRAL. While pressing the Engine Start/stop button and the brake pedal, observe the test light. Does the test light illuminate when the Engine Start/stop button is pressed? Yes : Go to B11 No : Go to B18
  11. B11 CHECK THE VOLTAGE TO THE STARTER RELAY Measure: Positive Lead Measurement/Action Negative Lead BJB starter relay pin 3 Ground Is the voltage greater than 11 volts? Yes : Go to B12 No : VERIFY BJB fuse 13 (30A) is OK. If OK, REPAIR the circuit for an open. If not OK, REFER to the «SYSTEM WIRING DIAGRAMS»(ref-653475) to identify the possible causes of the circuit short.
  12. B12 CHECK THE STARTER MOTOR OPERATION AT THE STARTER RELAY Ignition OFF. With the transmission in PARK or NEUTRAL, momentarily connect a fused jumper wire: Positive Lead Measurement/Action Negative Lead BJB starter relay pin 3 BJB starter relay pin 5 Did the starter engage and the engine crank? Yes : INSTALL a new starter relay. No : Go to B13
  13. B13 CHECK THE BATTERY GROUND CABLES Measure: Positive Lead Measurement/Action Negative Lead Ground G112 Are the voltages greater than 11 volts? Yes : Go to B14 No : CLEAN or INSTALL new negative battery cables as necessary. Refer to: «BATTERY CABLES - 2.0L ECOBOOST (177KW/240PS) - MI4»(ref-658873-S13512000482014092900000) .
  14. B14 CHECK THE STARTER MOTOR GROUND Measure: Positive Lead Measurement/Action Negative Lead Starter motor case Is the voltage greater than 11 volts? Yes : Go to B15 No : CLEAN the starter motor mounting flange and MAKE SURE the starter motor is correctly mounted. Refer to: «STARTER MOTOR»(ref-658913-S28143195212014092900000) .
  15. B15 CHECK THE VOLTAGE TO THE STARTER MOTOR Measure: Positive Lead Measurement/Action Negative Lead C197A-1 ("B" terminal) Ground Is the voltage greater than 11 volts? Yes : Go to B16 No : INSTALL a new positive battery cable. Refer to: «BATTERY CABLES - 2.0L ECOBOOST (177KW/240PS) - MI4»(ref-658873-S13512000482014092900000) .
  16. B16 CHECK THE STARTER MOTOR FOR CORRECT OPERATION Perform «STARTER MOTOR - POSITIVE CIRCUIT TEST»(ref-658913-S28169140772014092900000) . Was an obvious cause found? Yes : Correct the cause as necessary. No : Go to B17
  17. B17 CHECK FOR START INPUT AT THE STARTER Connect BJB starter relay. Disconnect Starter solenoid C197B . While holding the key in the START position, measure: Positive Lead Measurement/Action Negative Lead C197B-1 ("S" terminal) Ground Is the voltage greater than 11 volts? Yes : CLEAN the starter solenoid "S" terminal and starter solenoid connector. CHECK the wiring and the starter motor for a loose or intermittent connection. No : REPAIR the circuit for an open.
  18. B18 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CIRCUITS FOR A SHORT TO GROUND Ignition OFF. Disconnect PCM C1381B . Measure: Positive Lead Measurement/Action Negative Lead C1381B-43 Ground C1381B-62 Ground Are the resistances greater than 10, 000 ohms? Yes : Go to B19 No : REPAIR the affected circuit.
  19. B19 CHECK THE PCM (POWERTRAIN CONTROL MODULE) STARTER RELAY CIRCUITS FOR AN OPEN Measure: Positive Lead Measurement/Action Negative Lead C1381B-43 BJB starter relay pin 2 C1381B-62 BJB starter relay pin 1 Are the resistances less than 3 ohms? Yes : Go to B20 No : REPAIR the affected circuit.
  20. B20 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION Ignition OFF. Disconnect and inspect all PCM connectors. Repair: corrosion (install new connectors or terminals - clean module pins) damaged or bent pins - install new terminals/pins pushed-out pins - install new pins as necessary Reconnect the PCM connectors. Make sure they seat and latch correctly. Operate the system and determine if the concern is still present. Is the concern still present? Yes : CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PCM . Refer to: «POWERTRAIN CONTROL MODULE (PCM)»(ref-658891-S17368005702014092900000) . No : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  1. Inspect the starter motor.
  2. Inspect the starter motor mounting.

PINPOINT TEST C: UNUSUAL STARTER NOISE

  1. C1 CHECK THE STARTER MOUNTING Inspect the starter mounting bolts for looseness. Is the starter motor mounted correctly? Yes : Go to C2 No : INSTALL the starter motor correctly. Refer to: «STARTER MOTOR»(ref-658913-S28143195212014092900000) .
  2. C2 CHECK FOR STARTER NOISE Ignition OFF. Connect a remote starter switch between the starter solenoid C197A-1 ("B" terminal) and C197B-1 ("S" terminal). Engage the starter and verify the noise is due to starter operation. Is the noise due to the starter engagement? Yes : Refer to: «STARTER MOTOR DRIVE GEAR AND FLYWHEEL RING GEAR INSPECTION»(ref-658913-S20019984542014092900000) . No : Refer to: «ENGINE»(ref-658863-S16845662912014092900000) .

PINPOINT TEST D: B10E5:11 OR B10E5:15

  1. D1 CHECK FOR BCM (BODY CONTROL MODULE) DTCS Ignition ON. Using a diagnostic scan tool, perform the BCM self-test. Is DTC B10E5:11 present? Yes : Go to D2 No : If DTC B10E5:15 is present, Go to D4 For all other BCM Diagnostic Trouble Codes (DTCs), Refer to: «BODY CONTROL MODULE (BCM)»(ref-658829-S41286650992014092900000) .
  2. D2 CHECK THE PCM (POWERTRAIN CONTROL MODULE) FOR A SHORT TO GROUND Ignition OFF. Disconnect PCM C1381B . Ignition ON. Using a diagnostic scan tool, clear the BCM Diagnostic Trouble Codes (DTCs). Using a diagnostic scan tool, perform the BCM self-test. Is BCM DTC B10E5:11 present? Yes : Go to D7 No : Go to D3
  3. D3 CHECK THE PCM (POWERTRAIN CONTROL MODULE) WAKE-UP SIGNAL CIRCUIT FOR A SHORT TO GROUND Ignition OFF. Measure: Positive Lead Measurement/Action Negative Lead C1381B-28 Ground Is the resistance greater than 10, 000 ohms? Yes : Go to D7 No : REPAIR the circuit.
  4. D4 CHECK THE PCM (POWERTRAIN CONTROL MODULE) WAKE-UP SIGNAL CIRCUIT FOR A SHORT TO VOLTAGE Ignition OFF. Disconnect PCM C1381B if necessary. Disconnect BCM C2280C . Ignition ON. Measure: Positive Lead Measurement/Action Negative Lead C1381B-28 Ground Is any voltage present? Yes : REPAIR the circuit. No : Go to D5
  5. D5 CHECK THE PCM (POWERTRAIN CONTROL MODULE) WAKE-UP SIGNAL CIRCUIT FOR AN OPEN Ignition OFF. Measure: Positive Lead Measurement/Action Negative Lead C1381B-28 C2280A-32 Is the resistance less than 3 ohms? Yes : Go to D6 No : REPAIR the circuit.
  6. D6 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION Ignition OFF. Disconnect and inspect all BCM connectors. Repair: corrosion (install new connectors or terminals - clean module pins) damaged or bent pins - install new terminals/pins pushed-out pins - install new pins as necessary Reconnect the BCM connectors. Make sure they seat and latch correctly. Operate the system and determine if the concern is still present. Is the concern still present? Yes : CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM . Refer to: «BODY CONTROL MODULE (BCM)»(ref-658829-S41286650992014092900000) . No : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  7. D7 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION Ignition OFF. Disconnect and inspect all PCM connectors. Repair: corrosion (install new connectors or terminals - clean module pins) damaged or bent pins - install new terminals/pins pushed-out pins - install new pins as necessary Reconnect the PCM connectors. Make sure they seat and latch correctly. Operate the system and determine if the concern is still present. Is the concern still present? Yes : CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PCM . Refer to: «POWERTRAIN CONTROL MODULE (PCM)»(ref-658891-S17368005702014092900000) . No : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST E: DTC P2535

  1. E1 RETRIEVE DIAGNOSTIC TROUBLE CODES (DTCS) Ignition ON. Using a diagnostic scan tool, perform PCM self-tests. Is DTC P2535 recorded? Yes : Go to E2 No : For all PCM Diagnostic Trouble Codes (DTCs), refer to the «PCM DTC CHART»(ref-658913-S32662441072014092900000) .
  2. E2 CHECK THE CRANK DETECT CIRCUIT FOR A SHORT TO VOLTAGE Ignition OFF. Disconnect PCM C1381B . Ignition ON. Measure: Positive Lead Measurement/Action Negative Lead C1381B-47 Ground Is any voltage present? Yes : Go to E3 No : Go to E4
  3. E3 CHECK THE CRANK DETECT CIRCUIT FOR A SHORT TO VOLTAGE WITH IGNITION SWITCH DISCONNECTED Ignition OFF. Disconnect Ignition switch C250 . Measure: Positive Lead Measurement/Action Negative Lead C1381B-47 Ground Is any voltage present? Yes : REPAIR the circuit. No : INSTALL a new ignition switch or start/stop switch. Refer to: «IGNITION SWITCH»(ref-658876-S11783108932014092900000) .
  4. E4 CHECK FOR CORRECT PCM (POWERTRAIN CONTROL MODULE) OPERATION Disconnect and inspect all PCM connectors. Repair: corrosion (install new connectors or terminals - clean module pins) damaged or bent pins - install new terminals/pins pushed-out pins - install new pins as necessary Reconnect the PCM connectors. Make sure they seat and latch correctly. Operate the system and determine if the concern is still present. Is the concern still present? Yes : CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new PCM . Refer to: «POWERTRAIN CONTROL MODULE (PCM)»(ref-658891-S17368005702014092900000) . No : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.
  1. Inspect Selector lever for looseness.

PINPOINT TEST F: P1595

  1. F1 CHECK PARK LOCK OPERATION Ignition ON. NOTE: Do not press the brake pedal. Try to move selector lever from Park to Reverse position. Will the selector lever move from Park to Reverse? Yes : Refer to: «EXTERNAL CONTROLS»(ref-658859-S12376375842014092900000) . No : Go to F2
  2. F2 CHECK BCM (BODY CONTROL MODULE) FOR DIAGNOSTIC TROUBLE CODES (DTCS) Using a diagnostic scan tool, perform the BCM self-test. Is BCM DTC B1319:11 or B1919:15 present? Yes : Refer to: «EXTERNAL CONTROLS»(ref-658859-S12376375842014092900000) . No : Go to F3
  3. F3 CHECK SELECTOR LEVER FOR PARK POSITION Using a diagnostic scan tool, view PCM Parameter Identifications (PIDs). View the PCM PID In_Gear. Does the PID read Yes? Yes : Go to F4 No : ADJUST selector lever cable and retest. Refer to: «SELECTOR LEVER CABLE ADJUSTMENT - 6-SPEED AUTOMATIC TRANSMISSION - 6F35»(ref-658859-S38113774412014092900000) . If the PID still reads Yes replace the selector lever. Refer to: «SELECTOR LEVER ASSEMBLY»(ref-658859-S20381535992014092900000) .
  4. F4 CHECK PCM IN_GEAR PID (PARAMETER IDENTIFICATION) NOTE: Do not press the brake pedal. While viewing the PCM PID In_Gear try to move selector lever from Park to Reverse position several times. Does the PID change from No to Yes? Yes : Refer to: «EXTERNAL CONTROLS»(ref-658859-S12376375842014092900000) . No : Go to F5
  5. F5 CHECK PARK NEUTRAL POSITION SWITCH Press and hold the brake pedal. While viewing the PCM PID In_Gear move selector lever from Park to Reverse. Does the PID change from No to Yes? Yes : Go to F6 No : DIAGNOSE the PNP switch. Refer to: «EXTERNAL CONTROLS»(ref-658859-S12376375842014092900000) .
  6. F6 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION Disconnect and inspect all BCM connectors. Repair: corrosion (install new connectors or terminals - clean module pins) damaged or bent pins - install new terminals/pins pushed-out pins - install new pins as necessary Reconnect the BCM connectors. Make sure they seat and latch correctly. Operate the system and determine if the concern is still present. Is the concern still present? Yes : CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM . Refer to: «BODY CONTROL MODULE (BCM)»(ref-658829-S41286650992014092900000) . No : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

PINPOINT TEST G: P1594

  1. G1 VERIFY THE BCM (BODY CONTROL MODULE) AND PCM (POWERTRAIN CONTROL MODULE) PASS THE NETWORK TEST Ignition ON. Using a diagnostic scan tool, perform the Network Test. Did the BCM and PCM pass the Network Test? Yes : Go to G2 No : Refer to: «COMMUNICATIONS NETWORK»(ref-658826-S29695527252014092900000) .
  2. G2 CHECK FOR CORRECT BCM (BODY CONTROL MODULE) OPERATION Ignition OFF. Disconnect and inspect all BCM connectors. Repair: corrosion (install new connectors or terminals - clean module pins) damaged or bent pins - install new terminals/pins pushed-out pins - install new pins as necessary Reconnect the BCM connectors. Make sure they seat and latch correctly. Operate the system and determine if the concern is still present. Is the concern still present? Yes : CHECK OASIS for any applicable Technical Service Bulletins (TSBs). If a TSB exists for this concern, DISCONTINUE this test and FOLLOW the TSB instructions. If no Technical Service Bulletins (TSBs) address this concern, INSTALL a new BCM . Refer to: «BODY CONTROL MODULE (BCM)»(ref-658829-S41286650992014092900000) . No : The system is operating correctly at this time. The concern may have been caused by module connections. ADDRESS the root cause of any connector or pin issues.

Starter Motor - Positive Circuit Test

Note. Always make the digital multimeter connection at the component terminal rather than at the wiring end of the connector. Making a connection at the wiring end of the connector could result in false readings because the meter will not pick up a high resistance between the wiring connector and component.

Scheme 12

Scheme 12: Starter Motor - Positive Circuit Test
  1. Make sure the battery is fully charged. Refer to: «BATTERY CHARGING»(ref-658867-S13415820162014092900000) .
  2. Perform a battery drain test. Refer to: «BATTERY DRAIN CHECK»(ref-658873-S04269637832014092900000) .
  3. Connect a remote starter switch between starter solenoid "S" terminal and the battery positive terminal.
  4. Connect the digital multimeter positive lead to the battery positive post. Connect the negative lead to the starter solenoid "M" terminal.
  5. Engage the remote starter switch. Read and record the voltage. The voltage reading should be 0.5 volt or less.
  6. If the voltage reading is 0.5 volt or less, perform «STARTER MOTOR - GROUND CIRCUIT TEST»(ref-658913-S24972837742014092900000) .
  7. A voltage reading greater than 0.5 volt, this is an indication of excessive resistance in the connections, the positive battery cable or in the starter solenoid. Remove the cables from the solenoid "B", "S" and "M" terminals. Clean the cables and connections and reinstall the cables to the correct terminals. Repeat Steps 3 through 6.
  8. If the voltage reading is still greater than 0.5 volt when checked at the "M" terminal, move the digital multimeter negative lead to the starter solenoid "B" terminal and repeat Step 5 .
  9. If the voltage reading at the "B" terminal is lower than 0.5 volt, the concern is in the connections at the starter solenoid or in the solenoid contacts. Install a new starter motor. Refer to: «STARTER MOTOR»(ref-658913-S28143195212014092900000) .
  10. If the voltage reading taken at the solenoid "B" terminal is greater than 0.5 volt after cleaning the cables and connections at the solenoid, the concern is in the positive battery cable connection or in the positive battery cable itself. Clean the positive battery cable connection. If this does not resolve the concern, install a new positive battery cable. Refer to: «BATTERY CABLES - 2.0L ECOBOOST (177KW/240PS) - MI4»(ref-658873-S13512000482014092900000) .

Starter Motor - Ground Circuit Test

A slow cranking condition can be caused by resistance in the ground or return portion of the cranking circuit. Check the voltage drop in the ground circuit.

Scheme 13

Scheme 13: Starter Motor - Ground Circuit Test
  1. Connect a remote starter switch between starter solenoid C197B and the battery positive terminal.
  2. Connect the digital multimeter positive lead to the starter motor housing (the connection must be clean and free of rust or grease). Connect the negative lead to the negative battery terminal.
  3. Engage the remote starter switch and crank the engine. Read and record the voltage reading. The reading should be 0.5 volt or less.
  4. If the voltage reading is greater than 0.5 volt, clean the negative cable connections at the battery, the body ground connections and the starter ground connection. Retest.
  5. If the voltage reading is greater than 0.5 volt, install a new negative battery cable. Refer to: «BATTERY CABLES - 2.0L ECOBOOST (177KW/240PS) - MI4»(ref-658873-S13512000482014092900000) .
  6. If the voltage reading is less than 0.5 volt and the engine still cranks slowly, install a new starter motor. Refer to: «STARTER MOTOR»(ref-658913-S28143195212014092900000) .