Contents Wiring diagrams Section: Entertainment Systems All sections

Entertainment System: Overview Chevrolet Silverado 3500

Test Description

The numbers below refer to the step numbers on the diagnostic table.

  1. 2: Lack of communication may be due to a partial malfunction of the class 2 serial data circuit or due to a total malfunction of the class 2 serial data circuit. The specified procedure will determine the particular condition.First design uses a class 2 amplifier, 2nd design uses a non-class 2 amplifier.
  2. 5: The presence of DTCs which begin with "U" indicate some other module is not communicating. The specified procedure will compile all the available information before tests are performed.
StepActionYesNo
1Install a scan tool. Turn ON the ignition, with the engine OFF. Does the scan tool power up?Go to Step 2Go to Scan Tool Does Not Power Up in Data Link Communications
2Attempt to establish communication with the following: Radio Amplifier (1st design only), refer to Radio/Audio System Description and Operation for explanation of designs. Body control module (BCM) Auxiliary HVAC control module Digital Radio Receiver (DRR) Does the scan tool communicate with the radio, amplifier, BCM, auxiliary HVAC control module, and DRR?Go to Step 3Go to Scan Tool Does Not Communicate with Class 2 Device in Data Link Communications
3IMPORTANT: The engine may start during the following step. Turn OFF the engine as soon as you have observed the Crank power mode. Access the Class 2 Power Mode in the Diagnostic Circuit Check on the scan tool. Rotate the ignition switch through all positions while observing the ignition switch power mode parameter. Does the ignition switch parameter reading match the ignition switch position for all switch positions?Go to Step 4Go to Power Mode Mismatch in Body Control System
4Select the following display DTCs function on the scan tool: Radio Amplifier (1st design only) Body control module (BCM) Auxiliary HVAC control module Digital Radio Receiver (DRR) Does the scan tool display any DTCs?Go to Step 5Go to Symptoms - Entertainment
5Does the scan tool display any DTCs which begin with a "U"?Go to Scan Tool Does Not Communicate with Class 2 Device in Data Link CommunicationsGo to Step 6
6Does the scan tool display DTC B1000?Go to Diagnostic Trouble Code (DTC) List in Body Control SystemGo to Step 7
7Does the scan tool display DTC B1327?Go to Diagnostic Trouble Code (DTC) List in Engine ElectricalGo to Diagnostic Trouble Code (DTC) List
IMPORTANT
The engine may start during the following step. Turn OFF the engine as soon as you have observed the Crank power mode.

Diagnostic System Check - Entertainment System

The numbers below refer to the step numbers on the diagnostic table.

  1. 2: This step verifies that the DTC is still present.
  2. 3: This step isolates the fault condition.
StepActionYesNo
Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91)
1Did you perform the Diagnostic System Check - Entertainment System?Go to Step 2Go to Diagnostic System Check - Entertainment System
2Install a scan tool. Turn ON the ignition, with the engine OFF. With the scan tool, monitor the DTC Information for DTC B1025, B1035, B1045 OR B1055. Does the scan tool indicate that DTC B1025, B1035, B1045 OR B1055 is current?Go to Step 3Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems
3Test the speaker outputs from the radio for short to ground or voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 6Go to Step 4
4Inspect for poor connections at the harness connector of the radio. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 6Go to Step 5
5IMPORTANT: Reprogram the radio. Refer to Service Programming System (SPS) in Programming. Replace the radio. Refer to Radio Replacement .Did you complete the replacement?Go to Step 6
6Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2
IMPORTANT
Reprogram the radio. Refer to Service Programming System (SPS) in Programming.

DTC B1025, B1035, B1045, or B1055

The numbers below refer to the step numbers on the diagnostic table.

  1. 2: This step helps to determine if the Diversity Antenna System is operating.
  1. 3: This step helps to determine if Radio Antenna Module is receiving the proper signal from the radio.
StepActionYesNo
Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91)
1Did you perform the Diagnostic System Check - Entertainment System?Go to Step 2Go to Diagnostic System Check - Entertainment System
2Turn ON the ignition, with the engine OFF. Turn ON the radio. Press the scan button. Do the local AM/FM stations come in clearly?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 3
3Remove the radio. Test the Antenna Enable/Amplifier On Signal Circuit for a short or open. Did you locate and correct the condition?Go to Step 4Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems
4Operate the system in order to verify the repair. Did you complete the repair?System OK

DTC B1235

The number below refers to the step number on the diagnostic table.

  1. 3: Tests for the proper operation of the circuit in the low voltage range.
StepActionValue(s)YesNo
Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) Connector End View Reference: Entertainment Connector End Views
1Did you perform the Diagnostic System Check - Entertainment System?Go to Step 2Go to Diagnostic System Check - Entertainment System
2Install a scan tool. Turn ON the ignition, with the engine OFF. With a scan tool, observe the SWC Switch Voltage parameter in the Body Control Module data list. Does the scan tool indicate that the SWC Switch Voltage parameter is near the specified value?0 VGo to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 3
3CAUTION: Refer to SIR Caution in Cautions and Notices. Disable the SIR system. Refer to SIR Disabling and Enabling Zone 1 and SIR Disabling and Enabling Zone 3 in SIR. Turn OFF the ignition. Disconnect the left steering wheel controls. Turn ON the ignition, with the engine OFF. With a scan tool, observe the SWC Switch Voltage parameter. Does the scan tool indicate that the SWC Switch Voltage parameter is near the specified value?0 VGo to Step 6Go to Step 4
4Turn OFF the ignition. Disconnect the right steering wheel controls. Turn ON the ignition, with the engine OFF. With a scan tool, observe the SWC Switch Voltage parameter. Does the scan tool indicate that the SWC Switch Voltage parameter is near the specified value?0 VGo to Step 7Go to Step 5
5Test the remote radio control signal circuit for a short to voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 12Go to Step 8
6Inspect for poor connections at the harness connector of the left steering wheel control switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 12Go to Step 9
7Inspect for poor connections at the harness connector of the right steering wheel control switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 12Go to Step 10
8Inspect for poor connections at the harness connector of the body control module. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 12Go to Step 11
9Replace the left steering wheel control switch. Refer to Steering Wheel Control Switch Assembly Replacement in Steering Wheel and Column. Did you complete the replacement?Go to Step 12
10Replace the right steering wheel control switch. Refer to Steering Wheel Control Switch Assembly Replacement in Steering Wheel and Column. Did you complete the replacement?Go to Step 12
11IMPORTANT: Perform the set up procedure for the body control module. Replace the body control module. Refer to Body Control Module Replacement in Body Control System.Did you complete the replacement?Go to Step 12
12Enable the SIR system. Refer to SIR Disabling and Enabling Zone 1 and SIR Disabling and Enabling Zone 3 in SIR. Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text. Does the DTC reset?Go to Step 2System OK
CAUTION
Refer to SIR Caution in Cautions and Notices.
IMPORTANT
Perform the set up procedure for the body control module.

DTC B2815

Symptoms - Entertainment

IMPORTANTReview the system operation in order to familiarize yourself with the system functions. Refer to Radio/Audio System Description and Operation .

Radio/Audio System Description and Operation

The Entertainment System on this vehicle is configured with a radio, antenna, and speakers.

The following list shows the radios available for this vehicle

  1. Radio (UM7) - AM/FM with Cassette
  2. Radio (UB0) - AM/FM with CD
  3. Radio (UB1) - AM/FM, Cassette and CD
  4. Radio (UC6) - AM/FM, Integral Multi Disc CD Changer
ControlsAll Radios
PowerPush PWR/PUSH/VOL knob to turn the radio on.
VolumeThe volume is adjusted by rotating the PWR/PUSH/VOL knob.
Automatic Volume ControlPress the AUTOVOL Button
TuneTurn the TUNE/SELECT/PUSH RCL knob
SeekMomentarily press SEEK/SCAN button
ScanHold SEEK/SCAN button at least 4 seconds
PresetsSix AM, Six FM1 and Six FM2
Preset SavingPress and hold desired button until an audible beep is heard
Set ClockPress and hold the HR or MN button until an audible beep indicates the time set mode has been entered. Once the beep is heard, the time can be set by tapping each button to incrementally adjust the time. Holding down each button will rapidly change the time.
RecallPush the TUNE/SELECT/PUSH RCL knob
Fade or BalancePress BAL/FADE button to select and adjust w/SELECT knob
Bass, Treble or MidrangePress TONE button to select and adjust w/SELECT knob
Automatic TonePress AUTO TONE Button

Radio Features

ControlsUM7 RadioUB1 Radio
EjectEJECT button
Fast ForwardPreset button 1
ReversePreset button 4
Auto ReverseYes
SidePreset button 5
PreviousPreset button 1
NextPreset button 2
DolbyPreset button 6
RepeatNA

Cassette Features

ControlsUB0 RadioUB1 RadioUC6 Radio
EjectEJECT button
Fast ForwardPreset button 1
ReversePreset button 4
DiscPreset button 5
PreviousPreset button 1
NextPreset button 2
DolbyPreset button 6
RepeatNA
RandomPreset button 6

Compact Disc Features

Each item in the list below represents topics covered in detail below.

  1. AM/FM Reception
  2. Voice Recorder (Travel Note)
  3. Audio Amplifier
  4. Theft Deterrent
  5. Integral Multi Disc CD Changer (IMDX)
  6. Remote Playback Device
  7. Radio Data System (RDS)
  8. Tape/CD Player Error Messages
  9. Rear Seat Audio (RSA)
  10. XM Satellite Radio