Intermittent
Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems.
Identifying Concerns
- In order to isolate the source of the noise/poor reception, identify the ignition switch position that the concern is most noticeable: Turn the ignition switch to the accessory position. Turn ON the radio. Seek up 88-108 FM then 550-1600 AM. Record the number of valid radio stations where the tuner stops. Repeat these steps with the ignition ON, and the engine OFF then again with the engine running.
- Return the ignition switch to the position that the concern was most noticeable.
- Remove fuses or circuit breakers one at a time until the noise has been eliminated.
- Identify what systems or components are powered by the fuse.
- Reinstall all fuses and circuit breakers.
- Disconnect the components powered by the fuse one at a time until the concern has been eliminated.
Corrective Action
- Inspect the ground integrity of the component or system causing the noise.
- Malfunctioning and marginal components such as relays and solenoids may cause noise and/or poor reception.
- Always use a braided ground strap when applying additional grounds and keep the ground strap as short as possible.
- If the noise source is found to be coming from the vehicle harness: Route the antenna cable separately from the wire harness that is emitting the noise. Use aluminum or nickel tape in order to shield the antenna cable. Try variations of the following repairs: Try adding only aluminum or nickel tape before adding a ground strap to the tape. Wrap a ground strap 360 degrees around the tape, securing the other end of the strap to chassis ground.
- Capacitors work best on switch pops and low frequency noise.
- Filters work best on high frequency whines and static.
- After adding any suppression device, inspect all of the vehicle systems including those not related to the audio system, for proper operation and function.
- Whenever possible, make a test harness that includes filters or capacitors. Always inspect the effectiveness and operation before permanent installation.
- If an audible pop is caused due to operating a switch, perform the following repairs as necessary: Add a capacitor across the contacts of the switch. Add a capacitor from the battery positive voltage (B+) side of the switch to chassis ground. Add a capacitor from the ground side of the switch to chassis ground.
- Use the following available noise suppression devices: 220 micro farad (50 V) capacitor GM P/N 1227895 - Works well for ignition system related noise. 0.47 micro farad capacitor GM P/N 1227894 - Works well for switches and relays. Feed through capacitor GM P/N 477371 - Works well for high current situations. Filter package GM P/N 1224205 - Works well for low current situations. Fuel pump suppressor GM P/N 25027405 21 inch braided ground strap GM P/N 8910791 19 inch braided ground strap GM P/N 6286800 10.5 inch braided ground strap GM P/N 6287160 8.5 inch braided ground strap GM P/N 12091511
Generator Whine Concerns
- Inspect the ground terminal and cable for high resistance.
- Inspect the generator and brackets for loose or coated mounting bolts.
- Inspect that the ground straps between the engine and the frame are clean and tight.
- If the noise is still present, inspect the charging system for proper operation. Refer to «Diagnostic Starting Point - Engine Electrical»(ref-184113-S17243556112005082200000) in Engine Electrical.
- Install a filter GM P/N 1224205 in the battery voltage feed circuit to the radio.
- If the noise is not eliminated, install the filter in each following variation: Install the filter with the single wire side toward the radio and the ground wire attached to chassis ground. Remove the ground to the filter. Reverse the filter so the 2-wire side is toward the radio with the ground wire attached to chassis ground. Remove the ground from the filter.
- If the filter GM P/N 1224205 causes a delay when turning the radio ON or OFF, or other problems, remove the filter and install a 0.47 micro farad capacitor to chassis ground.
- Before reassembling the vehicle, remove any unneeded filters.
- Test the functionality all of the vehicle systems including those not related to the audio system, for proper operation and function.
Radio Poor Reception
Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) , Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) or Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91)
Always perform the Radio/Audio System Diagnostic System Check before proceeding with these diagnostic procedures. Refer to Diagnostic System Check - Entertainment System .
Antenna Checking Procedures
Perform the following tests for the type of antenna on the vehicle.
Mast Antennas
Unplug antenna lead-in connector from radio receiver and plug a test antenna into radio. Make sure antenna base is grounded to the vehicle chassis and keep hands off the mast.
Check radio reception in an area away from electrical interferences. Tune to several weak and strong AM and FM stations. If the radio reception improved, the problem exists with the antenna and/or lead-in cable. If the reception is still poor, refer to Audio System Troubleshooting Hints .
| IMPORTANT | Always zero out the DMM before taking a resistance measurement in order to ensure an accurate reading. |
Scheme 49
| Callout | Component Name |
|---|---|
| 1 | Negative Battery Cable |
| 2 | Coaxial Cable Conductor - Radio End |
| 3 | Coaxial Cable Metal Outer Shield - Radio End |
| 4 | Coaxial Cable Metal Outer Shield - Antenna End |
| 5 | Coaxial Cable Conductor - Antenna End |
| 6 | Antenna Base |
| 7 | Antenna Mast |
| 8 | Antenna Coaxial Cable |
| Ohmmeter Probes At Points | Resistance Measured In Ohms |
|---|---|
| 1 and 3 | Less than 0.2 |
| 1 and 4 | Less than 0.2 |
| 1 and 6 | Less than 0.2 |
| 1 and 2 | Infinite |
| 1 and 5 | Infinite |
| 1 and 7 | Infinite |
| 2 and 3 | Infinite |
| 2 and 4 | Infinite |
| 2 and 6 | Infinite |
| 3 and 4 | Less than 0.2 |
| 3 and 6 | Less than 0.2 |
| 3 and 5 | Infinite |
| 3 and 7 | Infinite |
Radio Poor Reception
Refer to the table when testing the antenna and/or lead-in cable.
- Measure the resistance from the coax center conductor to antenna mast.
- Total resistance from end to end of center conductor: RG-58/RG-59 type cable - less than 0.20 ohms RG-62/RG-62M type cable - less than 3.5 ohms
- When checking the resistance, cautiously wiggle the lead-in tip and cable. Refer to «Testing for Intermittent Conditions and Poor Connections»(ref-184114-S28299220792005082200000) in Wiring Systems.
- Measure the resistance from the cable center conductor to metal case.
- Replace the antenna and/or lead-in cable when the above readings are not obtained.
Some vehicles come equipped with a pre-amplified AM/FM antenna that is powered by SW 12+. If the antenna loses this power source or a ground, poor reception can occur. To see if your vehicle is equipped with a pre-amplified antenna refer to Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) , Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) or Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) .
Digital Radio Poor or No Reception
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| 1 | Did you perform the Diagnostic System Check - Entertainment System? | Go to Step 2 | Go to Diagnostic System Check - Entertainment System | |
| 2 | Make sure the vehicle is outside in an area with an unobstructed view of the southern sky. Turn ON the ignition, with the engine OFF. Turn ON the radio. Tune the radio to satellite channel 1. Is the reception clear? | Go to Step 3 | Go to Step 5 | |
| 3 | Tune the radio to several other satellite channels. Is the reception clear? | Go to Audio System Troubleshooting Hints | Go to Step 4 | |
| 4 | Contact XM at 1-800-556-3600 to verify customer account status or possible network problems. Did you find and correct the condition? | Go to Step 14 | Go to Step 10 | |
| 5 | Contact XM at 1-800-556-3600 to verify possible network problems. Did you find and correct the condition? | Go to Step 14 | Go to Step 6 | |
| 6 | With a scan tool, observe the digital radio antenna in the digital radio receiver data list. Does the scan tool indicate that the digital radio antenna is within the specified range? | 17-63 mA | Go to Step 10 | Go to Step 7 |
| 7 | Disconnect the antenna cable from the digital radio receiver. Measure the voltage from the center conductor of the antenna connector on the digital radio receiver to one of the case screws. Does the voltage measure within the specified range? | 4.5-5.5 V | Go to Step 8 | Go to Step 10 |
| 8 | Test the antenna cable for an open, short, or high resistance. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems. Did you find the condition? | Go to Step 9 | Go to Step 11 | |
| 9 | Replace the antenna cable. Did you complete the replacement? | Go to Step 14 | ||
| 10 | Inspect for poor connections at the digital radio receiver. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems. Did you find and correct the condition? | Go to Step 14 | Go to Step 12 | |
| 11 | Inspect for poor connections at the digital radio antenna. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems. Did you find and correct the condition? | Go to Step 14 | Go to Step 13 | |
| 12 | IMPORTANT: Always perform the setup procedure for the digital radio receiver. Refer to Digital Radio Receiver Setup . Replace the digital radio receiver. Refer to Receiver Replacement - Digital Radio .Did you complete the replacement? | Go to Step 14 | ||
| 13 | Replace the digital radio antenna. Refer to Antenna Replacement - Digital Radio . Did you complete the replacement? | Go to Step 14 | ||
| 14 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
| IMPORTANT |
|---|
| Always perform the setup procedure for the digital radio receiver. Refer to Digital Radio Receiver Setup . |
Digital Radio Poor or No Reception
Audio Distortion - One or More Speakers
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) or Video System Schematics Connector End View Reference: Entertainment Connector End Views DEFINITION: This table is used for vehicles equipped with an audio amplifier. | |||
| 1 | Did you perform the Radio/Audio System Diagnostic System Check? | Go to Step 2 | Go to Diagnostic System Check - Entertainment System |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Adjust the fade and balance controls to mid range. Insert the tape or CD from the J 39916-A CD and Cassette Diagnostic Audio Kit. Can audio distortion be heard from any speaker? | Go to Step 3 | Go to Testing for Intermittent Conditions and Poor Connections |
| 3 | Test the appropriate speaker output circuits between the radio and the audio amplifier for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 8 | Go to Step 4 |
| 4 | Is the vehicle equipped with Rear Seat Entertainment (U32) ? | Go to Step 5 | Go to Step 6 |
| 5 | Test the video entertainment circuits: remote playback device left and right audio circuits and the remote playback device common audio circuit for an open, short to ground or a short to B+. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 8 | Go to Step 6 |
| 6 | Inspect for poor connections at the harness connector of the speaker. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 8 | Go to Step 7 |
| 7 | Replace the speaker. Refer to Speaker Replacement Reference Did you complete the replacement? | Go to Step 8 | |
| 8 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | |
Audio Distortion - One or More Speakers
Remote Playback Device Inoperative
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) | |||
| 1 | Did you perform the Diagnostic System Check-Entertainment System? | Go to Step 2 | Go to Diagnostic System Check - Entertainment System |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Insert a tape, CD, or CD magazine with at least 1 audio CD inside, into the remote playback device. Turn ON the remote playback device. Does the remote playback device operate normally? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Turn OFF the ignition. Disconnect the remote playback device. Test the battery positive voltage circuit of the remote playback device for a short to ground or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 9 | Go to Step 4 |
| 4 | Test the ground circuit of the remote playback device for high resistance or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 9 | Go to Step 5 |
| 5 | Test the radio on signal circuit of the remote playback device for a short to ground or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 9 | Go to Step 6 |
| 6 | Inspect for poor connections at the harness connector of the remote playback device. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition. | Go to Step 9 | Go to Step 7 |
| 7 | Inspect for poor connections at the harness connector of the radio. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition. | Go to Step 9 | Go to Step 8 |
| 8 | Replace the remote playback device. Refer to Remote CD Player Replacement . Did you complete the replacement? | Go to Step 9 | |
| 9 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
Remote Playback Device Inoperative
Remote Playback Device Left or Right Channel Inoperative
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) | |||
| 1 | Did you perform the Diagnostic System Check - Entertainment System? | Go to Step 2 | Go to Diagnostic System Check - Entertainment System |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Adjust the fade and balance knobs to the middle detent. Insert a tape, CD or CD magazine with at least 1 audio CD inside, into the remote playback device. Turn ON the remote playback device. Does the remote playback device play on the right and left audio channels? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Turn OFF the ignition. Disconnect the remote playback device. Test the appropriate output remote playback device audio signal circuits of the remote playback device for a short, high resistance or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 9 | Go to Step 4 |
| 4 | Inspect for poor connections at the harness connector of the remote playback device. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 9 | Go to Step 5 |
| 5 | Disconnect the radio. Test the right and left audio signals and audio common signal for short or open. Did you find and correct the condition? | Go to Step 9 | Go to Step 6 |
| 6 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Turn up volume. Test the right and left audio channel for A/C voltage fluctuation. Does the A/C voltage signal fluctuate with the audio output? | Go to Step 7 | Go to Step 8 |
| 7 | Replace the remote playback device. Refer to Remote CD Player Replacement . Did you complete the replacement? | Go to Step 9 | |
| 8 | IMPORTANT: Reprogram the radio. Refer to Service Programming System (SPS) in Programming. Replace the Radio. Refer to Radio Replacement .Did you complete the replacement? | Go to Step 9 | |
| 9 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
| IMPORTANT |
|---|
| Reprogram the radio. Refer to Service Programming System (SPS) in Programming. |
Remote Playback Device Left or Right Channel Inoperative
Radio Displays LOC, LOCKED, or CODE
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) | |||
| 1 | Did you perform the Diagnostics System Check-Entertainment System? | Go to Step 2 | Go to Diagnostic System Check - Entertainment System |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Does the radio operate normally? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Program the radio. Refer to Service Programming System (SPS) in Programming. Turn OFF the ignition. Turn ON the ignition, with the engine OFF. Turn ON the radio. Does the radio display Locked? | Go to Step 4 | Go to Step 5 |
| 4 | IMPORTANT: Reprogram the radio. Refer to Service Programming System (SPS) in Programming. Replace the radio. Refer to Radio Replacement .Did you complete the replacement? | Go to Step 5 | |
| 5 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
| IMPORTANT |
|---|
| Reprogram the radio. Refer to Service Programming System (SPS) in Programming. |
Radio Displays LOC, LOCKED, or CODE
Radio Displays CLN or CLEAN
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) | |||
| 1 | Did you perform the Diagnostic System Check - Entertainment System? | Go to Step 2 | Go to Diagnostic System Check - Entertainment System |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Does the radio operate normally? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Clean the tape head path using J 39916-A CD and Cassette Diagnostic Audio Kit. Reset the display by pushing and holding the eject button for 5 seconds. Does the radio display CLN or CLEAN? | Go to Step 4 | Go to Step 5 |
| 4 | IMPORTANT: Reprogram the radio. Refer to Service Programming System (SPS) in Programming. Replace the radio. Refer to Radio Replacement .Did you complete the replacement? | Go to Step 5 | |
| 5 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 3 |
| IMPORTANT |
|---|
| Reprogram the radio. Refer to Service Programming System (SPS) in Programming. |
Radio Displays CLN or CLEAN
Radio Displays CAL or CAL ERR
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) | |||
| 1 | Did you perform the Diagnostic System Check-Entertainment System? | Go to Step 2 | Go to Diagnostic System Check - Entertainment System |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Does the radio operate normally? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Program the radio. Refer to Service Programming System (SPS) . Turn OFF the ignition. Turn ON the ignition, with the engine OFF. Turn ON the radio. Does the radio display CAL ERR? | Go to Step 4 | Go to Step 5 |
| 4 | IMPORTANT: Reprogram the radio. Refer to Service Programming System (SPS) in Programming. Replace the radio. Refer to Radio Replacement .Did you complete the replacement? | Go to Step 5 | |
| 5 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
| IMPORTANT |
|---|
| Reprogram the radio. Refer to Service Programming System (SPS) in Programming. |
Radio Displays CAL or CAL ERR
Tape Player Weak, Slow, or Garbled Output
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) | |||
| 1 | Did you perform the Diagnostic System Check-Entertainment System | Go to Step 2 | Go to Diagnostic System Check - Entertainment System |
| 2 | Use the J 39916-A CD and Cassette Diagnostic Audio Kit in order to perform the motor speed test. Is the cassette motor speed correct? | Go to Step 3 | Go to Step 4 |
| 3 | Use the J 39916-A CD in order to clean the cassette player. Did you complete the repair? | Go to Step 5 | |
| 4 | IMPORTANT: Reprogram the radio. Refer to Service Programming System (SPS) in Programming. Replace the radio. Refer to Radio Replacement .Did you complete the repair? | Go to Step 5 | |
| 5 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
| IMPORTANT |
|---|
| Reprogram the radio. Refer to Service Programming System (SPS) in Programming. |
Tape Player Weak, Slow, or Garbled Output
Steering Wheel Controls Inoperative
| Step | Action | Value(s) | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) | ||||
| 1 | Did you perform the Diagnostic System Check - Entertainment System? | Go to Step 2 | Go to Diagnostic System Check - Entertainment System | |
| 2 | Turn ON the ignition, with the engine OFF. Operate the radio using the steering wheel controls (SWC). Does the radio operate normally with the steering wheel controls? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 | |
| 3 | CAUTION: Refer to SIR Caution in Cautions and Notices. Disable the SIR. Refer to SIR Disabling and Enabling Zone 3 in SIR. Remove the SIR assembly to expose the SWC connector. Turn ON the ignition, with the engine OFF. Test the RAP fuse supply voltage circuit of the SWC connector for an open. Did you find and correct the condition? | Go to Step 10 | Go to Step 4 | |
| 4 | Turn OFF the ignition. Measure the resistance between the RAP fuse supply voltage circuit and the steering wheel controls signal circuit of the SWC connector attached to the SWC switches. Depress the following steering controls and record the resistance values. Volume Up Volume Down Mute Seek Up Seek Down Preset Do the recorded values measure near the specified values? | 1270 ohms 294 ohms 823 ohms 715 ohms 1180 ohms 9350 ohms | Go to Step 5 | Go to Step 7 |
| 5 | Turn OFF the ignition. Disconnect the Body Control Module connector with the Steering Wheel Controls circuit. Test the steering wheel controls signal circuit for a short, high resistance or an open. Did you find and correct the condition? | Go to Step 10 | Go to Step 6 | |
| 6 | Inspect for poor connections at the harness connector of the radio. Refer to Testing for Intermittent Conditions and Poor Connections and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 10 | Go to Step 9 | |
| 7 | Inspect for poor connections at the harness connector of the steering wheel radio controls. Refer to Testing for Intermittent Conditions and Poor Connections and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 10 | Go to Step 8 | |
| 8 | Replace the appropriate SWC switch. Refer to Steering Wheel Control Switch Assembly Replacement in Steering Wheel and Column. Did you complete the replacement? | Go to Step 10 | ||
| 9 | IMPORTANT: The radio must be programmed after replacement. Refer to Service Programming System (SPS) in Programming. Replace the radio. Refer to Radio Replacement .Did you complete the replacement? | Go to Step 10 | ||
| 10 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 | |
| CAUTION |
|---|
| Refer to SIR Caution in Cautions and Notices. |
| IMPORTANT |
|---|
| The radio must be programmed after replacement. Refer to Service Programming System (SPS) in Programming. |
Steering Wheel Controls Inoperative
Reduced Volume - One or More Speakers
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) | |||
| 1 | Did you perform the Diagnostic System Check-Entertainment System? | Go to Step 2 | Go to Diagnostic System Check - Entertainment System |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Adjust the radio balance and fade controls to each speaker. Do all of the speakers operate properly? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Turn the ignition ON, with the engine OFF. Adjust the volume level. Test the appropriate speaker output circuits of the radio for A/C voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did the A/C voltage fluctuate with the audio output? | Go to Step 4 | Go to Step 8 |
| 4 | Turn OFF the ignition Disconnect the radio. Test the appropriate speaker output circuits of the radio for high resistance or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 9 | Go to Step 5 |
| 5 | Inspect for poor connections at the harness connector of the radio. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems. Did you find and correct the condition? | Go to Step 9 | Go to Step 6 |
| 6 | Inspect for poor connections at the harness connector of the appropriate speaker. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 9 | Go to Step 7 |
| 7 | Replace the speaker. Refer to Speaker Replacement Reference . Did you complete the replacement? | Go to Step 9 | |
| 8 | IMPORTANT: Reprogram the radio. Refer to Service Programming System (SPS) in Programming. Replace the radio. Refer to Radio Replacement .Did you complete the replacement? | Go to Step 9 | |
| 9 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
| IMPORTANT |
|---|
| Reprogram the radio. Refer to Service Programming System (SPS) in Programming. |
Reduced Volume - One or More Speakers
Speakers Inoperative - One or More
Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) , Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) or Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) .
Preliminary Information
Perform the Diagnostic System Check - Entertainment System .
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause. If the list leads to the replacement of a component, always inspect for a poor connection before proceeding with replacement. Refer to Testing for Intermittent Conditions and Poor Connections , and to Connector Repairs in Wiring Systems. |
All Speakers Inoperative
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause followed by the appropriate test for that condition. If the list leads to the replacement of a component, always inspect for a poor connection before proceeding with the replacement. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. |
With RPO UQ7
- Battery positive voltage circuit to the amplifier open. Test the battery positive voltage circuit to the amplifier for an open. Refer to «Circuit Testing»(ref-184114-S39610853092005082200000) and «Wiring Repairs»(ref-184114-S16661207722005082200000) in Wiring Systems.
- Ground circuit to the amplifier open. Test the ground circuit to the amplifier for an open. Refer to «Circuit Testing»(ref-184114-S39610853092005082200000) and «Wiring Repairs»(ref-184114-S16661207722005082200000) in Wiring Systems.
- No audio output from the amplifier. Replace the amplifier. Refer to «Amplifier Replacement»(ref-184119-S09077187032005082200000) .
One Speaker Inoperative
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause. If the list leads to the replacement of a component, always inspect for a poor connection before proceeding with replacement. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. |
Without RPO UQ7
- Speaker output open. Test the appropriate speaker output circuits for an open. Refer to «Circuit Testing»(ref-184114-S39610853092005082200000) and «Wiring Repairs»(ref-184114-S16661207722005082200000) in Wiring Systems.
- No audio output from the radio. Test for any AC voltage between the appropriate speaker output circuits at the speaker harness connector, disconnected with the radio volume adjusted to 50 percent. If AC voltage is present, replace the speaker. Refer to «Speaker Replacement Reference»(ref-184119-S33848443642005082200000) . If no AC voltage is present, replace the radio. Refer to «Radio Replacement»(ref-184119-S08272143512005082200000) .
With RPO UQ7
- Speaker output circuit from amplifier open. Test the appropriate speaker output circuits for an open. Refer to «Circuit Testing»(ref-184114-S39610853092005082200000) and «Wiring Repairs»(ref-184114-S16661207722005082200000) in Wiring Systems.
- No audio output from the amplifier. Test for any AC voltage between the appropriate speaker output circuits at the speaker harness connector, disconnected with the radio volume adjusted to 50 percent. If AC voltage is present, replace the speaker. Refer to «Speaker Replacement Reference»(ref-184119-S33848443642005082200000) . If no AC voltage is present, replace the amplifier. Refer to «Amplifier Replacement»(ref-184119-S09077187032005082200000) .
Speakers - One Channel Inoperative
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause. If the list leads to the replacement of a component, always inspect for a poor connection before proceeding with replacement. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. |
With RPO UQ7
- Speaker output circuit from amplifier shorted. Test the appropriate speaker output circuits for a short to ground or short to voltage. Refer to «Circuit Testing»(ref-184114-S39610853092005082200000) and «Wiring Repairs»(ref-184114-S16661207722005082200000) in Wiring Systems.
- Replace the amplifier. Refer to «Amplifier Replacement»(ref-184119-S09077187032005082200000) .
| IMPORTANT | The follwing procedure assumes all speakers are operative for all modes of operation except digital radio. With RPO U2K Audio signal circuit open. Test the appropriate audio signal for an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. No audio output from the digital radio receiver. Replace the digital radio receiver. Refer to Receiver Replacement - Digital Radio and Digital Radio Receiver Setup No digital output from the radio. Replace the radio. Refer to Radio Replacement |
Schematic Reference: Video System Schematics
- Many conditions that affect video system operation may be corrected without removing the radio, the digital video disc (DVD) player or the video entertainment overhead console from the vehicle. Make sure to understand all features of system operation before beginning the diagnosis of the system. Verify the condition and follow the diagnostic procedures in order to isolate and correct the condition.
- Be sure the vehicle battery is fully charged before beginning video entertainment system diagnosis.
Video or Audio Distortion
The manufacturing process for producing DVD's does not have the same quality control processes in place that compact disk manufacturing does. If there are video or audio quality problems with an individual DVD, try playing that disk in another DVD player. If the quality is poor for both players, return the disk to the place of purchase and request an exchange. If the quality problem is only seen in one of the players, examine the disk for scratches dirt or smudges and attempt to clean the disk with one of the disk cleaning systems that are commercially available.
Video or audio distortion during auxiliary playback can often be attributed to the DC to AC inverter that is used to power the auxiliary device. The power inverters tend to introduce noisy signals into the vehicle electrical system.
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause followed by the appropriate test for that condition. |
- Volume control on the wireless headphone set is turned all the way down. Adjust the volume control on the headphones.
- Dead batteries in the wireless headphone set. Turn on power to the headphone set. If the headset indicator does not turn on, replace the batteries in the headset as needed.
- Faulty headphone set. Test the operation of the system using a known good headphone set. If operation is OK, replace the vehicle headphone set.
The buttons on the video remote control do not operate the video disc player but the buttons on the video disc player operate normally.
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause followed by the appropriate test for that condition. |
- Dead batteries in the video remote control. Replace the dead batteries.
- Faulty remote control. Test the operation of the system using a known good remote control. If operation is OK, replace the remote control.
Radio Audio Inoperative at Rear Seat Audio (RSA) Control
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics (Base/Uplevel Radio - UQ3/UQ5) Radio/Audio System Schematics (Premium Radio - UQ7 w/o Y91) Radio/Audio System Schematics (Luxury Radio - UQ7 w/Y91) | |||
| 1 | Did you perform the Diagnostic System Check - Entertainment System? | Go to Step 2 | Go to Diagnostic System Check - Entertainment System |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Turn ON the rear seat audio (RSA) controller. Select the AM/FM push button on the rear seat audio controller. Connect headphones. Does the rear seat audio operate normally? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Are both left and right audio channels inoperative at the RSA? | Go to Step 5 | Go to Step 4 |
| 4 | Test the appropriate speaker input circuits of the rear seat audio controller for a short, high resistance, or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 7 | Go to Step 5 |
| 5 | Inspect for poor connections at the harness connector of the rear seat audio controller and the radio. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 7 | Go to Step 6 |
| 6 | Replace the rear seat audio controller. Refer to Audio Control Replacement - Rear Seat Did you complete the replacement? | Go to Step 7 | |
| 7 | Operate the system in order to verify the repair. Did you complete the repair? | System OK | Go to Step 2 |
Radio Audio Inoperative at Rear Seat Audio (RSA) Control
Audio Amplifier Setup
To setup the audio amplifier, select the Recalibration feature under the Special Functions menu of the scan tool and complete the setup procedure. Cycle the ignition when the calibration ends. Setup is complete.
Digital Radio Receiver Setup
| IMPORTANT | The digital radio receiver setup option does not contain a submenu. Digital radio receiver setup will configure the following systems: DTCs GMLAN and class 2 radio messages |
To setup the digital radio receiver, complete the setup procedure under the Special Functions menu of the scan tool, then cycle ignition.
XM Activation
| IMPORTANT | After replacement of an XM receiver, call XM radio to deactivate the receiver that has been removed from the vehicle and activate the new XM radio receiver. The vehicle must be parked in view of a satellite within 24 hours after an activation call. |
- Turn the radio ON, tune to the XM channel 0, and record the radio ID. The radio ID will be needed for activation of the new receiver.
- Call XM radio at 1-800-556-3600 to deactivate the faulty receiver and activate the new receiver.
- Park the vehicle outside in an area with an unobstructed view of the southern sky.
- Leave the vehicle outside with the ignition switch in the ACC position and the radio on for 30 minutes to activate XM service.
- Once activated, the radio will receive the remaining XM channels.
Tools Required
J 38778 Door Trim Pad Clip Remover. See Special Tools and Equipment .
Radio Signal
The radio signal is sent from a broadcast station and is then received by an antenna. The strength of the signal received depends on the following
- The power output (wattage) of the broadcasting station
- The location of the vehicle (or receiver) relative to the broadcast tower.
- Obstacles between the tower and the receiver
- Atmospheric conditions
- What band (AM or FM) the station is broadcasting
- Type of antenna and the ground plane
AM Reception
The AM band has a lower frequency range than the FM band. These longer wavelengths
- Bend around Obstacles
- Follow the curvature of the earth
- May reflect off the ionosphere (skip)
The AM frequencies have longer range due to the ground wave. The ground wave follows the curvature of the earth and is effected by its conductivity. Greater conductivity equates to less signal loss thus transmission over water is better than over land. The AM band has a range of 80-320 km (50-200 mi).
FM Reception
The shorter wavelengths of the higher frequency FM band
- Reflect off obstacles
- Are absorbed by the ground
- Penetrate the ionosphere
Broadcasts in the FM band are limited to line of sight reception which is typically 40 km (25 mi). Even when out of a direct line of sight, the signal may be reflected into areas that would be in a shadow otherwise. Factors which affect the line of sight include
- Height of the broadcast antenna
- Height of the receiving antenna
- Terrain and buildings in the broadcast path
Audio Amplifier
The audio amplifier is standard on some vehicle lines but is optional on most. The radio supplies low level audio signals to the audio amplifier in order to boost the signal sent to the speakers. The class 2 signal circuit allows the radio to recognize that an amplifier is present. Once the radio detects an audio amplifier, it will output low level audio signals. The audio amplifier is turned on when it receives a message via the class 2 serial data circuit indicating that the radio is on.
Theft Deterrent
The theft deterrent system is a feature on all base and uplevel radios. There is no need to program a security code into the radio as in past model years. The theft deterrent system now utilizes class 2 serial data to determine if the radio is in the appropriate vehicle. Each time the radio receives the run power mode message, it compares the VIN information it has stored to the VIN information received from a module on the class 2 serial data circuit responsible for transmitting that information. If a mis-match occurs, the radio display will indicate to the user the radio is locked. Once this takes place, a DTC will set, the radio will not respond to any button presses and become inoperative. The 2 scenarios able to cause this condition are
- A radio is installed from another vehicle.
- A module which communicates on the class 2 serial data circuit which supplies VIN information to the radio is replaced and not properly setup with the correct VIN information for that vehicle.
The only way to unlock the radio is by using a scan tool. Always refer to the table in this section to diagnose the Theftlock DTC for further information.
The digital radio receiver utilizes class 2 serial data to determine if it is in the appropriate vehicle. Each time the digital radio receiver receives the run power mode message, it compares the VIN information received from the body control module (BCM) on the class 2 serial data circuit. If a mis-match occurs, the radio display will indicate to the user the digital radio receiver is locked. The digital radio receiver cannot be unlocked, it must be replaced. The 2 scenarios able to cause this condition are
- A digital radio receiver is installed from another vehicle.
- The BCM is replaced and not properly setup with the correct VIN information for that vehicle.
Integral Multi Disc CD Changer (IMDX)
The Integral Multi Disc CD Changer has the capability of storing and playing up to 6 compact discs. The Integral Multi Disc CD Changer has a shock-absorbing system. Only under extreme operating temperatures or severe shock or vibration should the compact disc player skip or mute. If the customer travels an abnormally rough road, a skip condition may be normal. Test drive the vehicle on a normal road with a known good CD. If the condition is still present, replace the radio.
The use of CD lens cleaner discs is not advised, due to the risk of contaminating the lens of the CD optics with lubricants internal to the CD mechanism.
To operate the Integral Multi Disc CD Changer in the single play mode, depress the LOAD button for less than 2 seconds, an audible beep can then be heard. When the disc door opens the LED to the right of the disc door will first turn red then green to indicate the CD can be loaded. The radio will also display the message INSERT CD 1 and the changer will pull the disc into the play position. To operate the changer in the multi disc mode, depress the MODE button for more than two seconds and the LED to the right of the disc door will first turn red then green to indicate CDs can be loaded. The radio will also display the message MULTI LOAD to indicate the multi load mode has been initiated and the changer will begin accepting a disc for however many empty slots there may be. If 8 seconds elapse before the next disc is loaded, the multi load mode is cancelled and can be re-initiated if desired by depressing the load button again for more than 2 seconds. If the changer is full, 6 discs are loaded, the single play and multi load modes cannot be executed. When this occurs, 3 audible beeps are heard and the message CHANGER FULL is displayed.
Remote Playback Device
The remote playback device is either installed at the factory or in some instances it is dealer installed. There are 3 types of remote playback devices, a multi disc remote CD changer, a single disc CD player and a cassette player. All 3 devices have a wiring harness which plugs into the back of the radio. The radio controls and communicates with the remote playback device through a Entertainment and Comfort (E&C) or Class 2 communication circuit.
Remote CD Changer (CDX)
The remote CD changer allows for multiple compact disks to be played continuously without having to manually change compact discs. Normal size discs may be played using the slots supplied in the magazine. The magazine must first be loaded with discs before it can played. To load CDs, insert the CDs from bottom to top, placing the discs in the magazine label side up. If a disc is loaded label side down, the disc will not play and an error will occur. Care should be used to align and insert the disc into one disc tray only. Repeat this procedure for loading all of the discs in the magazine. Once the discs are loaded into the magazine, push the magazine into the changer in the direction of the arrow marked on the magazine. When the CD magazine is loaded, the changer will begin checking for discs in the magazine. This will continue for up to one and a half minutes, depending on the number of discs loaded. To eject the magazine from the player, push the CD changer door. The door will open. Then press the eject button. NOTICE: If the CD magazine fails to eject after the EJECT button has been pressed, do not attempt to pry the magazine from the CD changer. Whenever a CD magazine with discs is loaded in the changer, the CD changer symbol will appear on the radio display. If the CD changer is checking the magazine for CDs, the CD symbol will flash on the display until the changer is ready to play.
Radio Data System (RDS)
All uplevel audio systems are equipped with technology known as the Radio Data System (RDS). RDS is a system that sends data along with the audio of the FM station you are currently tuned to. RDS is a standard that defines how a FM broadcast station may send digital data along with the audio program. Think of it as a one way wireless modem, allowing the broadcaster to send information about his program to your receiver.
RDS data is carried in what is known as a sub-carrier. A sub-carrier is a frequency that the FM broadcaster is authorized to use to send data or other audio programs that are not audible in the main audio program. RDS information can be used to display program information and to control the radio.
To receive the RDS signal, all that is needed is an FM receiver with a RDS circuit. A special integrated circuit capable of dealing with the RDS signal is in the RDS circuit and passes it along to the receiver's microprocessor where it is decoded and acted upon.
RDS Basic Information
RDS basic information
- RDS functions are provided in the FM broadcast band only.
- RDS functions will only work with FM broadcast stations that are broadcasting RDS data.
- Not all FM Broadcast stations broadcast RDS data or offer all of the RDS services.
- RDS functions may not work properly when reception is weak, reception is of poor quality, or RDS is not implemented properly by the FM Broadcaster.
In some cases, a radio station broadcasting incorrect information may cause the RDS features of the radio to appear to work improperly.
Broadcast RDS information can be used in a variety of ways by the receiver and listener, but basically falls into 2 categories: Display and Control.
Displaying Program Information
RDS displays textual information such as
- The name of the station
- The type of program
- General information such as artist and song title, call in phone numbers, etc.
RDS is always on. When tuned to a non-RDS station, your radio will display frequency information as you would normally expect. When tuned to a RDS station, your radio will change from displaying the frequency of the FM station to displaying the call letters of the station or display the nickname of the station. This feature is known as the Program Service Name.
Controlling the Radio
RDS can control the radio when data the receiver can use responds to timely information performing the following
- Interrupt the playback of your cassette or CD for traffic or emergency bulletins.
- Search for stations by type of program.
- Automatically follow network programming from transmitter to transmitter as you travel from one listening area to another.
- Set your clock to the time that the RDS Broadcast station broadcasts.
Viewing and Selecting RDS Information for Display
Press the TUNE SELECT PUSH RCL knob once for less then 2 seconds when the radio displays the program service name and the frequency of the station will be displayed. Press the knob again, and the program type (P-Type) will be displayed. Pressed again, and the program type name will be displayed, if the broadcaster is broadcasting one. The program type name is an 8-character name that the broadcaster may use to further identify the type of programming currently being broadcast. Should you decide that Frequency, P-Type or program type name is more desirable to display when tuned to an RDS station than the Program Service Name, press the TUNE SELECT PUSH RCL knob until the desired information is displayed, then press and hold for more than 2 seconds. A beep should be heard and the radio will now display the selected information whenever tuned to an RDS broadcaster. The radio will display frequency for all non-RDS broadcast stations.
Using the RDS Traffic Feature
Some RDS broadcasters may carry traffic information programming to inform you of current traffic conditions in your listening area and is indicated by the icon in the radio display. RDS enables the broadcaster to get this information to you even when you are listening to a tape or compact disc. This feature can be enabled or disabled by the listener. Press the TRAF button to find a station that claims to carry traffic information. You may do this even when playing a cassette tape or compact disc. This action will operate in the background without interrupting the current playback. If the radio is not currently tuned to an RDS traffic station, the radio will immediately SEEK an RDS traffic station. If the radio finds an RDS traffic station, the TRAF icon will appear in the radio display as will brackets around the TRAF icon. If the radio cannot find an RDS traffic station after searching through the entire FM band, the radio will display NO TRAFFIC.
Alternate Frequency (AF) Switching
RDS permits broadcaster's to send information to the radio that allows the radio to automatically switch frequency to the best quality station in that broadcaster's network.
Since the radio is displaying the broadcaster call letters or nickname, the listener will not see the frequency during an AF switch unless you have changed the default display to be frequency instead of Program Service name.
To enable or disable AF switching perform the following
- Press and hold the AM/FM button for 2 seconds or more.
- The radio will display AF ON or AF OFF depending on the current condition of AF and a confirmation beep will be heard.
When AF is enabled and you recall a RDS station stored on preset, the radio determines if the station stored is of acceptable quality. If not, the radio checks all available AFs for your station. If the radio fails to locate your program, AF SEARCH will be displayed as the radio scans across the band looking for your program or an affiliated network. If the radio cannot find the original station or an acceptable alternate frequency NOT FOUND will be displayed and the radio returns to the original frequency for the preset.
RDS Clock Time
Broadcasters can choose to send clock time information in the RDS data. This information can be used to update the clock time on the radio. RDS clock time is broadcast once a minute. To set the clock using RDS clock data perform the following
- Press and hold the HR and MIN buttons together for 2 or more seconds to update the time.
- The display will show UPDATED after receiving the broadcast time data.
- If the broadcaster is not broadcasting the time data, the radio will display NO UPDATE and the time remains unchanged.
Radio Error Messages
The radio displays the following error messages
Voice Recorder
To record a message, press the button with the circle on it and begin speaking. Press the button with the circle on it again to stop recording. System allows you to record up to 4 minutes of messaging.
You may also press and hold the button with the circle on it while you are speaking and then let it go when you are finished.
To play back messages, press the button with the right arrow on it. Pressing the right arrow button more than once will return you to previously recorded messages. If you press and hold this button for more than one second, all of the recorded messages will be played back.
To delete messages, press the button with the square on it while the message is playing. If you press and hold the right arrow button and the circle button at the same time for a half of a second, all of the messages will be deleted.
Rear Seat Audio (RSA)
The rear seat audio and rear HVAC control functions in the GMT 360/370/800 programs are combined into one dual function control unit. The audio portion of the controller provides dual audio source capability from the vehicle audio system.
When in use, the audio portion of the controller enables rear seat occupants to listen to a different music source than the front seat occupants. The audio volume at each headphone is independently controlled by the rear passengers. A VF display in the center of the controller provides graphic communication to the rear seat operator the state of various rear audio functions. The dual source mode functionality is an embedded feature of the compatible radio receiver. Primary radio controls always have control of the front speaker outputs. Primary radio mode control is not affected by the operation of the rear audio control and always has priority over the rear audio control.
The front seat occupants have the capability to override and disable the rear audio controller operation through the primary radio controls. An ignition cycle also causes the rear audio to default to the off state.
Even when the primary radio is powered OFF, shutting OFF all speakers in the vehicle, the RSA controller functions are available. The rear passengers can still listen to any available audio source through the headphones.
The controller shall have 2 stereo volume controls to vary the audio volume to the headphones. For each headphone, one element will provide the variable load to the left audio output and the other element will provide the variable load to the right audio output.
XM Satellite Radio
XM satellite radio provides digital radio reception. The XM signal is broadcast from two satellites and, where necessary, terrestrial repeaters. The high power satellite allow the antenna to receive the XM signal even when foliage and other partial obstructions block the antennas view of the satellite. Terrestrial repeaters are used in dense urban areas. These repeaters will receive the satellite signal and rebroadcast them at much higher power levels in order to ensure reception in areas with densely packed tall buildings. XM is a national satellite radio service that offers up to 100 coast to coast channels including music, news, sports, talk and children's programming. XM provides digital quality audio and text information, including song title and artist name. A service fee is required in order to receive the XM service. For more information contact XM at www.xmradio.com or call 1-800-852-9696
| Radio Display Message | Condition |
|---|---|
| XM Updating | Updating encryption code |
| No XM Signal | Loss of signal |
| Loading XM | Acquiring channel audio (after 4 second delay) |
| Channel Off Air | Channel not in service |
| Channel Unavail | Channel no longer available |
| No Artist Info | Artist Name/Feature not available |
| No Title Info | Song/Program Title not available |
| No CAT Info | Category name not available |
| Not Found | No channel available for the chosen category |
| No Information | No text/informational message available |
| XM Theftlocked | Theft Lock active |
| XM Radio ID | Electronic serial number (ESN) channel 0 |
| Unknown | Radio ID not known (should only be if hardware failure |
| Check XM Receiver | Hardware failure |
XM Advisory Messages
Digital Radio Receiver
The radio communicates with the digital radio receiver via the class 2 communications circuit. The digital radio receiver sends low level audio signals to the audio amplifier.
Steering Wheel Controls
Some audio functions are available using the steering wheel controls. The steering wheel controls consist of multiple momentary contact switches that connect a series of resistors. When a steering wheel control button is pressed, a specific resistance value is noted by the body control module (BCM). This results in a generated voltage, unique to the particular button. The BCM alerts the radio that the button has been pressed, and the radio responds, just as if the corresponding radio front panel button had been pressed.
Amplifier
The amplifier in early build vehicles is a class 2 device that communicates with the scan tool on the Class 2 bus. The Class 2 amplifier will set a U100 in the radio if there is a communication problem. The late build vehicles have a NON-Class 2 amplifier that does not communicate over the Class 2 bus and therefore the NON-Class 2 amplifier will not set codes. Both amplifiers have similar operating characteristics, therefore, there are not separate diagnostics for the NON-Class 2 amplifier.
Scheme 50
The rear seat entertainment (RSE) system augments the vehicle's in-dash audio system with
- A Digital Versatile Disc (DVD) player
- A video display screen
- Two sets of wireless infrared headphones
- A remote control and
- Stereo audio and video inputs in the overhead console for playing an auxiliary device
Scheme 51
| Callout | Component Name |
|---|---|
| 1 | Eject Button |
| 2 | Enter Button |
| 3 | Menu Navigation Buttons |
| 4 | DVD Menu Button |
| 5 | Video Screen Display Menu Button |
| 6 | Play / Pause Button |
| 7 | Stop Button |
| 8 | Source Button |
| 9 | Power Button |
DVD Player
The DVD player and the video display screen are located in the overhead console. The DVD player can be controlled by both the buttons on the DVD player and by the buttons on the remote control. The DVD player power may be turned on when the ignition is in the run, accessory, or retained accessory power (RAP) power modes. DVDs are manufactured with different region codes based on the country in which they are sold. Therefore, the RSE system DVD player is only compatible with the region code where the vehicle is sold. The DVD region code is printed on the jacket of most DVDs. The DVD player will also play audio CDs. Home recorded CDs, CD-R or CD-RW formats, will not play in this DVD player.
The following buttons operate the DVD player.
Playing a Disc
To play a disc, gently insert the disc with the label side up, into the loading slot. The DVD player will continue to load the disc and the player will automatically start if the vehicle ignition is in an enabled power mode. If a disc is already in the player, press the play/pause button on the face of the DVD player or on the remote control. Some DVDs will not allow the user to fast forward or skip the copyright or previews. Some DVDs will automatically begin to play after the previews have finished. If the DVD does not begin to play the main title, refer to the on-screen instructions, and press play on the DVD player buttons or on the remote control.
Stopping and Resuming Play
To stop a disc, press and release the stop/eject button on the DVD player or the remote control. To resume playback, press the play/pause button on the DVD player or the remote control. The movie should resume play from where it was stopped. If the disc has been ejected, or if the stop button has been pressed 2 times, the disc will resume play at the beginning of the main title.
Ejecting the Disc
Press the eject button on the DVD player to eject the disc.
If a disc is ejected from the DVD player but is not removed, the DVD player will reload the disc within 25 to 30 seconds. The disc will then be stored in the DVD player. The DVD player will not resume play of this disc automatically upon its reload.
DVD Messages
The following errors may be displayed on the video screen monitor.
Scheme 52
| Callout | Component Name |
|---|---|
| 1 | Auxiliary Inputs |
| 2 | Parental Control Button |
| 3 | DVD Screen Latch |
This button is located on the forward part of the DVD console, near the driver of the vehicle. Press this button while media is playing in the DVD player to freeze the video and mute the audio. The video screen will display the message Parental Control ON and the power indicator light on the DVD player will flash at one-second intervals. While in this mode, all other button operations from the remote control and the DVD player, with the exception of the eject function, will be disabled. The driver will then be able to gain the attention of the rear seat passengers. Press this button again to restore normal operation of the DVD player. This button may also be used to turn the DVD power on and automatically resume play of the media within the DVD player if the vehicle is in an enabled power mode.
Video Screen
To use the video screen, push forward on the release latch and the screen will be free to rotate down. Adjust the screen's position as desired. The display menu button will allow different screen display modes, such as normal, full screen, zoom or cinema. When the video screen is not in use, push it up into its latched position.
The DVD player and video screen will continue to operate when the screen is in either the up (closed) or down (viewing) position. The video screen contains the infrared transmitters for the wireless headphones as well as the infrared receiver for the remote control. Therefore, if the screen is in the closed position the infrared signals will not be available for the operation of the headphones and the remote control.
Avoid directly touching the video screen, as damage may occur.
Remote Control
To use the remote control, aim it at the infrared window below the video screen and press the desired remote control button. Direct sunlight or very bright light may affect the ability of the entertainment system to receive signals from the remote control. If the remote control does not seem to be working, the batteries may need to be replaced. Objects blocking the line of sight may affect the function of the remote control.
Wireless Headphones
The RSE system includes 2 sets of wireless infrared headphones.
Each set of headphones has an ON/OFF control. To use the headphones activate the ON/OFF control. A red indicator light will illuminate on the headphones. If the light does not illuminate, the batteries may need to be replaced. See Battery Replacement in this section for more information. To turn the headphones OFF activate the ON/OFF control once again.
Each set of headphones has a rotary volume control. To adjust the volume, adjust this control. The headphones will automatically turn OFF if they lose the infrared signal from the system for approximately 4 minutes in order to preserve their battery power. The signal may be lost if the system is turned off or if the headphones are out of range of the infrared signal transmitters that are located below the video display screen.
Stereo RCA Jacks
The RCA jacks are located on the forward portion of the overhead console next to the parental control button. The RCA jacks allow you to connect audio and video from an auxiliary device such as a camcorder or a video game player to your RSE system just as you would to a standard television. Standard RCA cables are needed to connect the auxiliary device to the RCA jacks. The yellow connector transmits video while the red and white connectors transmit right and left stereo audio respectively. Please refer to the manufacturer's instructions for proper connection of your auxiliary device.
To use the auxiliary inputs on the RSE system, connect an external auxiliary device to the color-coded RCA jacks and turn both the auxiliary device and the RSE system power on. If the RSE system had been previously in the DVD player mode, the user will need to press the SRCE button on the faceplate or remote control to change to the auxiliary mode. Successive actuations of the SRCE button will toggle the RSE system between the auxiliary and DVD player modes.
Audio Output
Audio from the RSE system DVD player or auxiliary inputs may be heard through the following possible sources
- Wireless infrared headphones
- Vehicle speakers
- Vehicle wired headphone jacks on rear seat audio controller (if equipped)
The RSE system will always transmit the audio signal by infrared to the wireless headphones, if there is audio available. The RSE system is capable of outputting audio to the vehicle speakers by pressing the CD button on the vehicle's radio. The RSE system may be selected as an audio source on the radio if the RSE system power is on. Once the RSE system is selected as an audio source on the radio you may adjust the speaker volume on the radio to control the volume of the audio to the speakers. If the RSE system power is not on, the RSE system will not be an available source on the radio head unit. Please refer to the operating instructions for the vehicle radio for more information on its operation.
The RSE system is capable of outputting audio to the wired headphone jacks on the rear seat audio controller if the vehicle is so equipped. The RSE system may be selected as an audio source on the Rear Seat Audio controller if the RSE system power is on. Please refer to the operating instructions for the Rear Seat Audio Controller for more information on its operation.