Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT PRE-TENSIONER"
The Supplemental Restraint System such as "AIR BAG" and "SEAT BELT PRE-TENSIONER", used along with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain types of collision. This system includes seat belt switch inputs and dual stage front air bag modules. The SRS system uses the seat belt switches to determine the front air bag deployment, and may only deploy one front air bag, depending on the severity of a collision and whether the front occupants are belted or unbelted.
Information necessary to service the system safely is included in the " SRS AIRBAG and SEAT BELTS of this Service Information.
| WARNING | Always observe the following items for preventing accidental activation. To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in the event of a collision that would result in air bag inflation, all maintenance must be performed by an authorized NISSAN/INFINITI dealer. Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag Module, see " SRS AIR BAG ". Never use electrical test equipment on any circuit related to the SRS unless instructed to in this Service Information. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness connectors. |
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
| WARNING | Always observe the following items for preventing accidental activation. When working near the Air Bag Diagnosis Sensor Unit or other Air Bag System sensors with the ignition ON or engine running, never use air or electric power tools or strike near the sensor(s) with a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing serious injury. When using air or electric power tools or hammers, always switch the ignition OFF, disconnect the battery, and wait at least 3 minutes before performing any service. |
Scheme 172
- When removing the 12V battery terminal, turn OFF the ignition switch and wait at least 30 seconds. NOTE: ECU may be active for several tens of seconds after the ignition switch is turned OFF. If the battery terminal is removed before ECU stops, then a DTC detection error or ECU data corruption may occur.
- For vehicles with the 2-batteries, be sure to connect the main battery and the sub battery before turning ON the ignition switch. NOTE: If the ignition switch is turned ON with any one of the terminals of main battery and sub battery disconnected, then DTC may be detected.
- After installing the 12V battery, always check "Self Diagnosis Result" of all ECUs and erase DTC. NOTE: The removal of 12V battery may cause a DTC detection error.
AV COMMUNICATION SYSTEM
- Do not apply voltage of 7.0 V or higher to the measurement terminals.
- Use the tester with its open terminal voltage being 7.0 V or less.
- Be sure to turn ignition switch OFF and disconnect the battery cable from the negative terminal before checking the circuit.
Scheme 173
Scheme 174
- Solder the repaired parts, and wrap with tape. [Frays of twisted line must be within 110 mm (4.33 in).]
- Do not perform bypass wire connections for the repair parts. (The spliced wire will become separated and the characteristics of twisted line will be lost.)
Commercial Service Tools
Tool Description Power tool Loosening screws
Scheme 175
Scheme 176
| No. | Component | Function |
|---|---|---|
| 1, 17. | Front squawker | Refer to " SPEAKER ". |
| 2, 16. | Front door woofer | |
| 3, 14. | Slide door squawker | |
| 4, 12. | Slide door speaker | |
| 5, 10. | Luggage squawker | |
| 6. | Satellite radio tuner | Refer to " SATELLITE RADIO TUNER ". |
| 7. | Woofer | Refer to " SPEAKER ". |
| 8. | Rear view camera | Refer to " REAR VIEW CAMERA ". |
| 9. | BOSE amp. | Refer to " BOSE AMP. ". |
| 11. | Satellite radio antenna | Refer to " SATELLITE RADIO ANTENNA ". |
| 13. | Antenna amp. | Refer to " ANTENNA AMP, RADIO ANTENNA, AND ANTENNA FEEDER ". |
| 15. | Rear display unit | Refer to " REAR DISPLAY UNIT ". |
| 18. | Center speaker | Refer to " SPEAKER ". |
| 19. | Microphone | Refer to " MICROPHONE ". |
| 20. | Steering angle sensor | Refer to " STEERING ANGLE SENSOR ". |
| 21. | Steering switch | Refer to " STEERING SWITCH ". |
| 22. | Auxiliary input jacks | Refer to " AUXILIARY INPUT JACKS ". |
| 23. | USB connector | Refer to " USB CONNECTOR ". |
| 24. | AV control unit | Refer to " AV CONTROL UNIT ". |
| 25. | Disk eject switch | Refer to " DISK EJECT SWITCH ". |
| 26. | Preset switch | Refer to " MULTIFUNCTION SWITCH ". |
| 27. | TEL adapter unit | Refer to " TEL ADAPTER UNIT ". |
| 28. | TEL antenna | Refer to " TEL ANTENNA ". |
| 29. | Multifunction switch | Refer to " MULTIFUNCTION SWITCH ". |
| 30. | Front display unit | Refer to " FRONT DISPLAY UNIT ". |
Scheme 177
- The AV control unit is equipped with the following parts. It is the master unit integrated with functions and controls the multi-AV system. Units equipped AM/FM electronic tuner CD/DVD drive USB interface Camera controller
- Signals necessary for the vehicle information display function are received from ECM and the combination meter via CAN communication.
- Signals necessary for vehicle setting functions are sent and received with BCM via CAN communication.
- It inputs the signal for driving status recognition (vehicle speed signal, reverse signal, and parking brake signal).
- A predictive course line is generated on the camera image from the rear view camera, and it is shown on the front display.
- It inputs the signals for driving status recognition (vehicle speed, reverse and parking brake).
Note. For details of each functions, refer to " MULTI AV SYSTEM: SYSTEM DESCRIPTION ".
AM/FM Electronic Tuner
The adoption of the PLL frequency synthesizer system enables the signal outputting with accurate frequencies.
CD/DVD drive
- It is CD-R/CD-RW compliant and enables MP3 and WMA files to play music.
- It displays the artist name, album title or song title recorded to the file by the ID3 tag/WMA tag display function.
- DVD playback function is equipped.
USB Interface
- Music can be played by connecting an iPod® or USB memory.
Camera Controller
- Warning message, width/distance guiding line and predictive course line are generated on the image from the rear view camera.
- The predictive course line is drawn based on the steering signal received from the steering sensor via CAN communication.
Speaker
12 speakers system is adopted.
Scheme 178
- ø 15.0 x 23.0 cm (6 x 9 in) speaker is installed to the bottom of the front door.
- Sound signal is input from the BOSE amp. to output low range sounds. Rated input: 13.6 W Maximum input: 40.5 W Impedance: 2 ohms
Scheme 179
- ø 6.5 cm (2 in) squawker is installed to the side of instrument panel.
- Sound signal is input from the BOSE amp. to output high and mid range sounds. Rated input: 4.8 W Maximum input: 14 W Impedance: 3.6 ohms
Scheme 180
- ø 8 cm (3 in) squawker is installed to the center of instrument panel.
- Sound signal is input from the BOSE amp. to output high and mid range sounds. Rated input: 7.6 W Maximum input: 22.5 W Impedance: 3.6 ohms
Scheme 181
- ø 8 cm (3 in) squawker is located at the lower part of the front of the slide door.
- Sound signal is input from the BOSE amp. to output high and mid range sounds. Rated input: 7.6 W Maximum input: 22.5 W Impedance: 3.6 ohms
Scheme 182
- ø 16 cm speaker is located at the lower part of the back of the slide door.
- Sound signal is input from the BOSE amp. to output high, mid, and low range sounds. Rated input: 12.9 W Maximum input: 38.5 W Impedance: 2.1 ohms
Scheme 183
- ø 8 cm (3 in) squawker is installed to the side of luggage room.
- Sound signal is input from the BOSE amp. to output high and mid range sounds. Rated input: 7.6 W Maximum input: 22.5 W Impedance: 3.6 ohms
Scheme 184
- Woofer integral with the enclosure is located in the luggage floor box to improve the sound-field characteristics of the bass range.
- Composed of two woofers and a woofer amp.
- The woofer is activated when receiving a woofer amp. ON signal from the BOSE amp.
Scheme 185
- Inputs the TEL voice signal from TEL antenna and outputs it to the AV control unit.
- It is connected with the AV control unit via AV communication and controlled with the AV control unit.
TEL Antenna
Receives the TEL voice signal from cellular phone and outputs it to the TEL adapter unit.
Scheme 186
Scheme 187
- The voice control/TEL microphone is installed on the left side of the map lamp assembly.
- The power is supplied from the TEL adapter unit to the microphone, transmitting sound signals to the TEL adapter unit at the voice control or during hands-free phone communication.
Scheme 188
- USB connector is installed to the console box.
- iPod® and USB memory can be connected to the AV control unit.
Scheme 189
- Installed to the rear of center console.
- Sound signals and image signals from the external equipment are transmitted to the AV control unit.
Rear View Camera
- The rear view camera is installed to the back door finisher.
- Super-small CCD camera (color) using CCD* for the image pickup element is adopted.
- With the mirror processing function, a mirror image is sent as if it is viewed by a rear view mirror.
- Power for the camera is supplied from the AV control unit, and the image at the rear of the vehicle is sent to the AV control unit.
Note. *: Abbreviation of Charge Coupled Device. CCD can turn incident light from the lens into electrons and memorize the image like a photo.
Scheme 190
SATELLITE RADIO ANTENNA
- Satellite radio antenna is installed to the rear center of the roof.
- Receives satellite radio waves and outputs it to satellite radio tuner.
Scheme 191
- The adoption of the wireless headphone allows the independent audio listening on the rear seat.
- Sound signals are received from the rear display unit via infrared communication.
Scheme 192
- The adoption of the infrared remote controller allows audio operation and other operations on the rear seat.
- The light-receptive spot is included in the rear display unit.
Scheme 193
Note. The name MULTIFUNCTION SWITCH indicates the integration of PRESET SWITCH and MULTIFUNCTION SWITCH virtually.
CAN COMMUNICATION
| Transmit unit | Signal name |
|---|---|
| ECM | Engine status signal |
| Fuel consumption monitor signal | |
| Steering angle sensor | Steering angle sensor signal |
| Combination meter | Vehicle speed signal |
| Distance to empty signal | |
| Fuel level low warning signal | |
| BCM | System setting signal |
AV CONTROL UNIT INPUT SIGNAL DESCRIPTION
COMMUNICATION SIGNAL
- AV control unit function by transmitting/receiving data one by one with each unit (slave unit) that configures them completely as a master unit by connecting between units that configure MULTI AV system with two AV communication lines (H, L).
- Two AV communication lines (H, L) adopt a twisted pair line that is resistant to noise.
- AV control unit is connected with front display unit and serial communication, and it transmits the required signal of display and display control and receives the response signal from front display unit.
- AV control unit controls satellite radio tuner by serial communication.
- AV control unit is connected by CAN communication, and it receives data signal from ECM and combination meter. It computes and displays fuel economy information value with the obtained information.
- The AV control unit, which has the vehicle setting function, transmits and receives data on vehicle setting condition via CAN communication with the BCM.
- AV control unit receives steering angle signal from steering angle sensor via CAN communication and performs control of predictive course line in rear view monitor image.
AUDIO FUNCTION
The audio system is equipped with the following functions.
| FUNCTION |
|---|
| AM/FM radio |
| Satellite radio |
| CD |
| USB connection |
Operating Signal
Audio system operation can be performed with multifunction switch, preset switch, or steering switch.
- Operating signal is transmitted to AV control unit with AV communication when it is operated by multifunction switch or preset switch.
- The disk eject signal is transmitted to AV control unit by hardwire, when disk eject switch is operated.
- Operating signal is transmitted to AV control unit with steering switch signal when it is operated by steering switch.
- Operation status of audio is indicated at front display by RGB image signal, RGB area signal, and RGB image synchronizing signal.
AM/FM Radio Function
- AM/FM radio tuner is built into AV control unit.
- AM/FM radio wave is received by radio antenna, next it is amplified by antenna amp., and finally it is input to AV control unit.
- FM radio wave is received by FM sub antenna, and it is transmitted to the AV control unit directly.
- Audio signal is input to BOSE amp. and BOSE amp. outputs to woofer and each speaker.
Satellite Radio Mode
- Satellite radio tuner is controlled by communication signal and request signal with AV control unit.
- Sound signal (satellite radio) is received by satellite radio antenna and transmitted to AV control unit via satellite radio tuner.
- AV control unit outputs audio signal (satellite radio) to BOSE amp. The signal is also outputted from BOSE amp. to woofer and each speaker.
CD Mode
- CD function is built into AV control unit.
- AV control unit outputs audio signal to BOSE amp. The signal is also outputted from BOSE amp. to woofer and each speaker when CD is inserted to AV control unit.
- For further information about CD function specifications, refer to " «AV CONTROL UNIT»(ref-672661-S18722904532014112400000) ".
USB Connection Function
- Connecting iPod® or USB memory allows the driver to play iPod® music files or USB memory-stored music files.
- Sound signals of music files stored in iPod® or USB memory is transmitted from the USB connector to the AV control unit.
- AV control unit outputs sound signal to BOSE amp. The signal is also outputted from BOSE amp. to woofer and each speaker.
- iPod® is recharged when connected to USB connector.
- Compliant USB memory and data recorded are limited. USB memory USB1.1 File system FAT16 FAT32
- Only files that meet the following conditions will be played. Music file File format "MP3", "WMA" File extension ".mp3", ".wma" Maximum file size 2 GB
Note. iPod® is a trademark of Apple inc., registered in the U.S. and other countries. Image signals cannot be received from iPod® or USB memory. Use the enclosed USB harness when connecting iPod® to USB connector.
DVD PLAYBACK FUNCTION
- DVD is played by inserting DVD into the AV control unit.
- DVD image signals are transmitted to the front display unit, and DVD sound signals are transmitted to woofer and each speaker via BOSE amp.
- DVD image signals and sound signals are transmitted to the rear display unit. The rear display unit transmits the sound signals to the headphone via infrared communication.
- For further information about DVD function specifications, refer to " «AV CONTROL UNIT»(ref-672661-S18722904532014112400000) ".
MOBILE ENTERTAINMENT SYSTEM
Image and sound (DVD, USB memory-stored video data, and auxiliary input) played by AV control unit can be enjoyed in rear seat using rear display unit and headphone.
Operating Signal
- The mobile entertainment system can be controlled by one of the remote controller.
- It receives the operation signal of the remote controller by the remote control receiver built into rear display unit, and then transmits it to the AV control unit.
Headphone Sound
Headphone sound signals are transmitted to infrared communication between rear display unit and headphone.
Screen rear display
- Image signal output from AV control unit is transmitted to the rear display unit.
- The rear display unit receives the composite image signal (DVD, USB memory-stored video data, and auxiliary input) from the AV control unit.
- The rear display unit switches composite images through the communications with the AV control unit via AV communication.
BLUETOOTH® HANDS-FREE PHONE FUNCTION
- TEL adapter unit is controlled with AV communication from AV control unit.
- When the cellular phone is connected to the TEL adapter unit via TEL antenna in Bluetooth® communication, hands-free phone communication can be performed.
- Simply operating the steering switch without releasing hands from the steering wheel allows the driver to make a phone call or receive a phone call.
- When a Bluetooth® communication compliant phone is registered to the TEL adapter unit, hands-free phone communication can be performed. Five units of Bluetooth® communication devices can be registered to the TEL adapter unit.
- The content of the memory (telephone book) of the cellular phone can be recorded in the TEL adapter unit.
- TEL adapter unit has the on board self-diagnosis function. Refer to " «ON BOARD DIAGNOSIS FUNCTION»(ref-672661-S00971628332014112400000) ".
| Bluetooth® compliant profile | HFP1.5 |
|---|---|
| Core specification 2.0 + EDR |
When A Call Is Originated
- Spoken voice sound output from the microphone (microphone signal) is input to TEL adapter unit.
- TEL adapter unit outputs to cellular phone with Bluetooth® communication as a TEL voice signal.
- Voice sound is then heard at the other party.
When Receiving A Call
- Voice sound is input to own cellular phone from the other party.
- TEL voice signal is input to TEL adapter unit by establishing Bluetooth® communication from cellular phone, and the signal is output to front speaker via BOSE amp.
AUXILIARY INPUT FUNCTION
- Image and sound can be output from an external device by connecting a device with front auxiliary input jacks.
- AUX image signals are transmitted to front and rear display unit via AV control unit
- AUX sound signals are transmitted to each unit as follows: To each speaker via AV control unit and BOSE amp. To the rear display unit via AV control unit, and headphone sound signals are transmitted to infrared communication between rear display unit and headphone.
REAR VIEW MONITOR FUNCTION
Operation Description
- When the selector lever is shifted to the reverse position, the rear view monitor image is displayed.
- When the selector lever is shifted to any position other than the reverse position, the original image (the image displayed before the rear view monitor image) is displayed.
Camera Image Operation Principle
- The AV control unit that receives the reverse signal input supplies power to the rear view camera and gives input of image signal.
- The AV control unit outputs the rear view camera image to the front display when the reverse signal is inputted.
- The AV control unit generates the warning message, side distance guiding lines and the predictive course lines on the image from the rear view camera, and transmits the rear view camera image signal to the front display unit.
Side Distance Guide Lines and Predictive Course Lines Display Function at Rear View Monitor Display
Scheme 194
- The side distance guide lines and the predictive course line that indicate the vehicle route according to the steering angle are displayed at the rear view monitor display to allow the driver to more easily judge distances between the vehicle and objects and help the driver back into a parking space.
- The AV control unit receives the steering angle signal from the steering angle sensor via CAN communication and draws a predictive course line according to the steering angle signal.
- When the predictive course line are displayed, the side distance guide lines are displayed translucently.
- The predictive course line are not displayed when the steering is in the neutral position.
- The predictive course line can be displayed/not displayed by selecting "Settings" - "Others" - "Camera" - "Predictive Course Lines"
Precautions for Side Distance Guide Lines and predictive course line Display on the Rear View Monitor Display Side distance guide lines and predictive course line on the display may be different from actual lines depending on vehicle conditions and road conditions.
Precautions for road conditions
Scheme 195
- Since guide lines and predictive course line are drawn based on the road, a different distance may be displayed if a protruding block is present nearby.
Precautions for block
Scheme 196
- Since guide lines and predictive course line are drawn based on the road, a different distance may be displayed if a protruding block is present nearby.
VEHICLE INFORMATION FUNCTION
- Status of audio, climate control system, fuel economy, maintenance and navigation are displayed.
- AV control unit displays the fuel consumption status while receiving data signal through CAN communication from ECM and combination meter.
Vehicle Setting Function
The AV control unit transmits and receives data signals via CAN communication with the BCM, allowing the following vehicle settings.
- To turn on the automatic interior room lamp (ON/OFF) when the door is unlocked
- To adjust the auto light sensitivity (+/-)
- To operate the intermittent wiper linked with the vehicle speed (ON/OFF)
- Vehicle setting initialization
Note. The setting items vary depending on the vehicle specification
Vehicle Signals
A comparison check can be made of each actual vehicle signal and the signals recognized by the system.
Scheme 197
| Diagnosis item | Display | Vehicle status | Remarks |
|---|---|---|---|
| Vehicle speed | ON | Vehicle speed > 0 km/h (0 MPH) | Changes in indication may be delayed. This is normal. |
| OFF | Vehicle speed = 0 km/h (0 MPH) | ||
| Parking brake | ON | Parking brake is applied. | |
| OFF | Parking brake is released. | ||
| Lights | ON | Block the light from the auto light optical sensor when the lighting switch is 1st or 2nd. | |
| OFF | Either of the following conditions Lighting switch is OFF Expose the auto light optical sensor to light when the lighting switch is 1st or 2nd. | ||
| Ignition | ON | Ignition switch is ON | |
| OFF | Ignition switch is in ACC position | ||
| Reverse | ON | Selector lever is in "R" position | Changes in indication may be delayed. This is normal. |
| OFF | Selector lever is in other than "R" position |
Climate Control
Refer to HEATER & AIR CONDITIONING CONTROL SYSTEM (AUTOMATIC AIR CONDITIONING) or HEATER & AIR CONDITIONING CONTROL SYSTEM (MANUAL AIR CONDITIONING) for details.
Error History
The self-diagnosis results are judged depending on whether any error occurs from when "Self-diagnosis" is selected until the self-diagnosis results are displayed.
However, the diagnosis results are judged normal if an error has occurred before the ignition switch is turned ON and then no error has occurred until the self-diagnosis start. Check the "Error Record" to detect any error that may have occurred before the self-diagnosis start because of this situation.
The frequency of occurrence is displayed in a count up manner. The actual count up method differs depending on the error item.
Count up method A
- The counter resets to 0 if an error occurs when ignition switch is turned ON. The counter increases by 1 if the condition is normal at a next ignition ON cycle.
- The counter upper limit is 39. Any counts exceeding 39 are ignored. "The counter can be reset (no error record display) with the "Delete log" switch or CONSULT.
Count up method B
- The counter increases by 1 if an error occurs when ignition switch is ON. The counter will not decrease even if the condition is normal at the next ignition ON cycle.
- The counter upper limit is 50. Any counts exceeding 50 are ignored. "The counter can be reset (no error record display) with the "Delete log" switch or CONSULT.
| Display type of occurrence frequency | Error history display item |
|---|---|
| Count up method A | CAN communication line, control unit (CAN), AV communication line, control unit (AV) |
| Count up method B | Other than the above |
Scheme 198
Error item
Some error items may be displayed simultaneously according to the cause. If some error items are displayed simultaneously, the detection of the cause can be performed by the combination of display items
| Error item | Description | Possible malfunction factor/Action to take |
|---|---|---|
| CAN COMM CIRCUIT | CAN communication malfunction is detected. | Perform diagnosis with CONSULT, and then repair the malfunctioning parts according to the diagnosis results. Refer to " CONSULT FUNCTION ". |
| CONTROL UNIT (CAN) | CAN initial diagnosis malfunction is detected. | Replace the AV control unit if the malfunction occurs constantly. Refer to " REMOVAL AND INSTALLATION ". |
| CONTROL UNIT (AV) | AV communication circuit initial diagnosis malfunction is detected. | |
| FLASH-ROM Error Of Control Unit | AV control unit malfunction is detected. | |
| CAN Controller Memory Error | ||
| Steer. Angle Sensor Calibration | Neutral position adjustment of the steering angle sensor is incomplete. | Adjust the neutral position of the steering angle sensor. Refer to " WORK PROCEDURE ". |
| Front Display Connection Error | When either one of the following items is detected: front display unit power supply and ground circuits malfunction is detected. malfunction is detected in communication circuits between AV control unit and front display unit. | Front display unit power supply and ground circuits. Refer to " FRONT DISPLAY UNIT: DIAGNOSIS PROCEDURE ". Communication circuits between AV control unit and front display unit. |
| XM Connection | Error When either one of the following items are detected: satellite radio tuner power supply and ground circuits are malfunctioning. communication circuits between AV control unit and satellite radio tuner are malfunctioning. request signal circuit between AV control unit and satellite radio tuner are malfunctioning. | Satellite radio tuner power supply and ground circuit. Refer to " SATELLITE RADIO TUNER: DIAGNOSIS PROCEDURE ". Communication circuit between AV control unit and satellite radio tuner. Request signal circuit between AV control unit and satellite radio tuner. |
| AV COMM CIRCUIT Switches Connection Error | When either one of the following items is detected: multifunction switch power supply and ground circuits are malfunctioning. AV communication circuits between AV control unit and multifunction switch are malfunctioning. | Multifunction switch power supply and ground circuits. AV communication circuits between AV control unit and multifunction switch. |
| AV COMM CIRCUIT H/F Unit Connection Error | When either one of the following items are detected: TEL adapter unit power supply and ground circuit are malfunctioning. AV communication circuits between AV control unit and TEL adapter unit are malfunctioning. | TEL adapter unit power supply and ground circuits. Refer to " TEL ADAPTER UNIT: DIAGNOSIS PROCEDURE ". AV communication circuits between AV control unit and TEL adapter unit. |
| AV COMM CIRCUIT 2nd Display Connection Error | When either one of the following items are detected: Rear display unit power supply and ground circuits are malfunctioning. AV communication circuits between AV control unit and rear display unit are malfunctioning. | Rear display unit power supply and ground circuits. Refer to " REAR DISPLAY UNIT: DIAGNOSIS PROCEDURE ". AV communication circuits between AV control unit and rear display unit. |
| AV COMM CIRCUIT Switches Connection Error H/F Unit Connection Error 2nd Display Connection Error | AV communication circuits between AV control unit and multifunction switch are malfunctioning. | AV communication circuits between AV control unit and multifunction switch. |
Camera Cont.
The two functions of "Correct Draw Line of Rear view Cam", "Confirm Configuration" are available.
Scheme 199
Adjust Offset of Rear view Camera
Scheme 200
- Use this mode to adjust the guide line display position of the rear view monitor if necessary after removing the rear view monitor camera. CAUTION: After the adjustment, never perform other operations for one minute.
Factory Configuration Confirmation
Scheme 201
- Configuration stored in the AV control unit can be checked.
Delete Unit Connection Log
Deletes any unit connection records and error records from the AV control unit memory. (Clear the records of the unit that has been removed.)
Scheme 202
Initialize Settings
"User Data Initialization" and "Accessory Number Initialization" are possible.
| CAUTION | Never perform Accessory Number Initialization except when configuration is unsuccessful. Accessory Number Initialization requires configuration. For details, refer to " DESCRIPTION ". |
Scheme 203
AV Communication
When "AV communication" of "CAN Diag Support Monitor" is selected, the following function will be performed.
| AV communication | AV & NAVI C/U | Displays the communication status from AV control unit to each unit as well as the error counter. |
|---|---|---|
| AUDIO | Displays the AV control unit communication status and the error counter. |
DATA MONITOR
Note. The following table includes information (items) inapplicable to this vehicle. For information (items) applicable to this vehicle, refer to CONSULT display items.
ALL SIGNALS
- Displays the status of the following vehicle signals inputted into the AV control unit.
- For each signal, actual signal can be compared with the condition recognized on the system.
| Display Item | Display | Vehicle status | Remarks |
|---|---|---|---|
| VHCL SPD SIG | On | Vehicle speed >0 km/h (0 MPH) | Changes in indication may be delayed. This is normal. |
| Off | Vehicle speed =0 km/h (0 MPH) | ||
| PKB SIG | On | Parking brake is applied. | |
| Off | Parking brake is released. | ||
| ILLUM SIG | On | Block the light from the auto light optical sensor when the lighting switch is 1st or 2nd. | |
| Off | Either of the following conditions Lighting switch is OFF Expose the auto light optical sensor to light when the lighting switch is 1st or 2nd. | ||
| IGN SIG | On | Ignition switch is ON | |
| Off | Ignition switch is in ACC position | ||
| REV SIG | On | Selector lever is in R position | Changes in indication may be delayed. This is normal. |
| Off | Selector lever is in any position other than R |
Allows the technician to select which vehicle signals should be displayed and displays the status of the selected vehicle signals.
| Item to be selected | Description |
|---|---|
| VHCL SPD SIG | The same as when "ALL SIGNALS" is selected. |
| PKB SIG | |
| ILLUM SIG | |
| IGN SIG | |
| REV SIG |
WORK SUPPORT
Adjusts the neutral position of the steering angle sensor.
| CAUTION | For vehicles with VDC, adjust the steering angle sensor neutral position on the ABS actuator control unit side. |
| Item | Description |
|---|---|
| ST ANGLE SENSOR ADJUSTMENT | Adjusts the neutral position of the steering angle sensor. |
CONFIGURATION
Configuration includes functions as follows.
| Function | Description | |
|---|---|---|
| Read/Write Configuration | Before Replace ECU | Allows the reading of vehicle specification written in AV control unit to store the specification in CONSULT. |
| After Replace ECU | Allows the writing of the vehicle information stored in CONSULT into the AV control unit. | |
| Manual Configuration | Allows the writing of the vehicle specification into the AV control unit by hand. | |
The Details of Error Count
The error count guides "0" when the error occurs. The next time it counts up "1" if it is normal with the ignition switch ON. It continues the count up unless the initialization of hands-free phone system is performed.
Scheme 204
PHYSICAL VALUES
Terminal (Wire color) Description Condition Standard Reference value (Approx.) + - Signal name Input/Output 6 (L) 15 (GR) Steering switch signal A Input Ignition switch ON Keep pressing SOURCE switch. 0 - 3.3 V 0 V Keep pressing SEEK UP switch. 0.7 V Keep pressing SEEK DOWN switch. 1.3 V Keep pressing switch 2.0 V Except for above. 3.3 V 7 (O) 20 (B) ACC power supply Input Ignition switch ACC - 9.0 - 16.0 V Battery voltage 9 (O) 20 (B) Dimmer signal Input Ignition switch ON Either of the following conditions Lighting switch is OFF Lighting switch is 1st or 2nd, and the area around the vehicle is bright (shine a light on the optical sensor) 3.0 V or less 0 V Lighting switch is 1st or 2nd, and the area around the vehicle is dark (block the light from the optical sensor) 7.0 - 16.0 V 12.0 V 16 (P) 15 (GR) Steering switch signal B Input Ignition switch ON Keep pressing VOL DOWN switch. 0 - 3.3 V 0 V Keep pressing VOL UP switch. 0.7 V Keep pressing switch. 1.3 V Except for above. 3.3 V 19 (SB) 20 (B) Battery power supply Input Ignition switch OFF - 9.0 - 16.0 V Battery voltage 36 (P) 37 (Y) Signal VCC Output Ignition switch ACC - 8.0 - 9.5 V 8.8 V 38 (G) 20 (B) Horizontal synchronizing (HP) signal Input Ignition switch ON - Waveform of 1.0 V - 5.5 V is input. 39 (R) 20 (B) Communication signal (DISP-->CONT) Input Ignition switch ON When adjusting display brightness. Waveform of 0.5 V or less - 3.5 V or more is input. 40 (B) 20 (B) RGB area (YS) signal Output Ignition switch ON At RGB image is displayed. 5.5 V or less 5.0 V At AUX image is displayed. Waveform of 0.8 V - 5.5 V is Output. 41 - Shield - - - - - 42 (W) 20 (B) RGB synchronizing signal Output Ignition switch ON - Waveform of 0.8 V - 5.5 V is Output. 43 (R) 20 (B) RGB image signal (R: red) Output Ignition switch ON Start Confirmation/Adjustment mode, and then display color bar by selecting "Color Spectrum Bar" on Display Diagnosis screen. Outputs waveform synchronized with RGB image. 44 (W) 20 (B) RGB image signal (G: green) Output Ignition switch ON Start Confirmation/Adjustment mode, and then display color bar by selecting "Color Spectrum Bar" on Display Diagnosis screen. Outputs waveform synchronized with RGB image. 45 (B) 20 (B) RGB image signal (B: blue) Output Ignition switch ON Start Confirmation/Adjustment mode, and then display color bar by selecting "Color Spectrum Bar" on Display Diagnosis screen. Outputs waveform synchronized with RGB image. 47 (B) 46 (W) Composite image signal (for front display unit) Output Ignition switch ON When DVD or AUX image is displayed on front display unit. Outputs waveform synchronized with composite image. 48 (BR) 49 (SB) Inverter VCC Output Ignition switch ACC - 8.0 - 9.5 V 8.8 V 50 (R) 20 (B) Vertical synchronizing (VP) signal Input Ignition switch ON - Waveform of 1.0 V - 5.5 V is Input. 51 (G) 20 (B) Communication signal (CONT-->DISP) Output Ignition switch ON When adjusting display brightness. Waveform of 0.4 V - 5.3 V is Output. 52 - Shield - - - - - 57 - Shield - - - - - 58 - Shield - - - - - 61 (BR) 69 (Y) AUX image signal Output Ignition switch ON When AUX image is displayed on front or rear display unit. Outputs waveform synchronized with AUX image. 62 (B) 20 (B) Camera image signal input Ignition switch ON When camera image is displayed. Outputs waveform synchronized with camera image. 65 - Shield - - - - - 67 (W) 66 (B) Composite image signal (for rear display unit) Output Ignition switch ON When DVD or AUX image is displayed on rear display unit Outputs waveform synchronized with composite image. 70 - Shield - - - - - 71 - Shield - - - - - 73 (R) 72 (R) Camera power supply Output Ignition switch ON When camera image is displayed. 5.9 - 6.5 V 6.2 V 76 (LG) - AV communication signal (L) Input/Output - - - - 77 (V) - AV communication signal (H) Input/Output - - - - 78 (LG) - AV communication signal (L) Input/Output - - - - 79 (SB) - AV communication signal (H) Input/Output - - - - 80 (P) - CAN-L Input/Output - - - - 81 (L) - CAN-H Input/Output - - - - 96 (BR) 82 (W) Disk eject signal Input Ignition switch ON Keep pressing disk eject switch. - 0 V Except for above. - 3.3 V 87 (R) 88 (W) Sound signal (TEL voice, voice guidance) Output Ignition switch ON During voice guide output with the switch pressed. Outputs waveform synchronized with sound. 90 (BR) 91 (Y) Headphone sound signal RH Output Ignition switch ON Headphone sound output. Outputs waveform synchronized with sound. 92 (Y) 20 (B) Vehicle speed signal (8-pulse) Input Ignition switch ON When vehicle speed is approx. 40 km/h (25 MPH) Waveform according to vehicle speed is input. NOTE: The maximum voltage varies depending on the specification (destination unit). 93 (W) 20 (B) Parking brake signal Input Ignition switch ON Parking brake is applied. 1.5 V or less 0 V Parking brake is released. 3.5 V or more 4.5 V 94 (BR) 20 (B) Reverse signal Input Ignition switch ON Selector lever is in "R" position. 7.0 - 16.0 V 12.0 V Selector lever is in other than "R" position. - 0 V 95 (G) 20 (B) Ignition signal Input Ignition switch ON - 9.0 - 16.0 V Battery voltage 103 (B) 102 (W) AUX sound signal LH Input Ignition switch ON When AUX mode is selected on front or rear display unit. Outputs waveform synchronized with sound. 104 (R) 102 (W) AUX sound signal RH Input Ignition switch ON When AUX mode is selected on front or rear display unit. Outputs waveform synchronized with sound. 105 (GR) - Shield - - - - - 106 (P) 107 (L) Headphone sound signal LH Output Ignition switch ON Headphone sound output. Outputs waveform synchronized with sound. 108 (BR) 114 (Y) Sound signal rear RH Input Ignition switch ON Sound output Outputs waveform synchronized with sound. 109 (W) 115 (B) Sound signal front RH Input Ignition switch ON Sound output Outputs waveform synchronized with sound. 110 (LG) 20 (B) BOSE amp. ON signal Output Ignition switch ACC - 7.0 - 16.0 V 12.0 V 111 (GR) - Shield - - - - - 112 (B) 118 (W) Sound signal rear LH Input Ignition switch ON Sound output Outputs waveform synchronized with sound. 113 (R) 119 (G) Sound signal front LH Input Ignition switch ON Sound output Outputs waveform synchronized with sound. 120 (R) 124 (B) Satellite radio sound signal LH Input Ignition switch ON When satellite radio mode is selected. Outputs waveform synchronized with sound. 121 (W) 125 (G) Satellite radio sound signal RH Output Ignition switch ON When satellite radio mode is selected. Outputs waveform synchronized with sound. 122 (R/W) 20 (B) Communication signal (CONT-->SAT) Output Ignition switch ON When satellite radio mode is selected. Waveform of 1.5 - 6.0 V is input. 126 - Shield - - - - - 127 - Shield - - - - - 129 (R/L) Ground Request signal (SAT-->CONT) Input Ignition switch ON When satellite radio mode is selected. Waveform of 1.1 V or less - 7.181 V or more is Input. 130 (B) Ground Communication signal (SAT-->CONT) Input Ignition switch ON When satellite radio mode is selected. Waveform of 1.1 V or less - 7.181 V or more is Input. 132 (G) - USB ground - - - - - 133 (W) - USB D- signal - - - - - 134 (R) - V BUS signal - - - 4.75 - 5.25 V - 135 (B) - USB D+ signal - - - - - 136 - Shield - - - - - 150 20 (B) Antenna amp. ON signal Input Ignition switch ACC - 7.0 - 16.0 V 12.0 V 151 - AM-FM main Input - - - - 152 - FM sub Input
Scheme 205
Scheme 206
Scheme 207
Scheme 208
Scheme 209
Scheme 210
Terminal (Wire color) Description Condition Standard Reference value (Approx.) + - Signal name Input/Output 2 (BR) 13 (SB) Inverter VCC Input Ignition switch ACC - 8.0 - 9.5 V 8.8 V 3 (P) 14 (Y) Signal VCC Output Ignition switch ACC - 8.0 - 9.5 V 8.8 V 5 - Shield - - - - - 6 (W) 1 (B) RGB image signal (G: green) Input Ignition switch ON Start Confirmation/Adjustment mode, and then display color bar by selecting "Color Spectrum Bar" on Display Diagnosis screen. Outputs waveform synchronized with RGB image. 7 - Shield - - - - - 8 (G) 1 (B) Horizontal synchronizing (HP) signal Output Ignition switch ON - Waveform of 1.0 V - 5.5 V is output. 9 (B) 1 (B) RGB area (YS) signal Input Ignition switch ON At RGB image is displayed. 5.5 V or less 5.0 V At AUX image is displayed. Waveform of 0.8 V - 5.5 V is input. 11 (G) 1 (B) Communication signal (CONT-->DISP) Input Ignition switch ON When adjusting display brightness. Waveform of 0.4 V - 5.3 V is input. 15 (B) 4 (W) Composite image signal Input Ignition switch ON When DVD or AUX image is displayed. Outputs waveform synchronized with composite image. 17 (R) 1 (B) RGB image signal (R: red) Input Ignition switch ON Start Confirmation/Adjustment mode, and then display color bar by selecting "Color Spectrum Bar" on Display Diagnosis screen. Outputs waveform synchronized with RGB image. 18 (B) 1 (B) RGB image signal (B: blue) Input Ignition switch ON Start Confirmation/Adjustment mode, and then display color bar by selecting "Color Spectrum Bar" on Display Diagnosis screen. Outputs waveform synchronized with RGB image. 19 (W) 1 (B) RGB synchronizing signal Input Ignition switch ON - Waveform of 0.8 V - 5.5 V is input. 20 (R) 1 (B) Vertical synchronizing (VP) signal Output Ignition switch ON - Waveform of 1.0 V - 5.5 V is output. 21 - Shield - - - - - 22 (R) 1 (B) Communication signal (DISP-->CONT) Output Ignition switch ON When adjusting display brightness. Waveform of 0.5 V or less - 3.5 V or more is output. 23 - Shield
Scheme 211
Terminal (Wire color) Description Condition Standard Reference value (Approx.) + - Signal name Input/Output 2 (L/O) 1 (W/L) Headphone sound signal RH Input Ignition switch ON Headphone sound output. Waveform according to headphone sound is input. 4 (BR) 3 (Y) Headphone sound signal LH Input Ignition switch ON Headphone sound output. Waveform according to headphone sound is input. 5 - Shield - - - - - 6 - Shield - - - - - 7 (L/G) 8 (L/R) Composite image signal Input Ignition switch ON When DVD, USB or AUX image is displayed. Waveform according to composite image is input. 18 - Shield - - - - - 19 (R) - AV communication signal (L) Input/Output - - - - 20 (Y) - AV communication signal (L) Input/Output - - - - 21 (G) - AV communication signal (H) Input/Output - - - - 22 (BR) - AV communication signal (H) Input/Output - - - - 26 (LG) 31 (B) 32 (B) Ignition signal Input Ignition switch ON - 3.0 V - battery voltage Battery voltage 27 (SB) 31 (B) 32 (B) Illumination signal Input Ignition switch ON Lighting switch is 1st or 2nd. - 12.0 V Lighting switch is OFF. - 0 V 28 (V) 31 (B) 32 (B) ACC power supply Input Ignition switch ACC - 7.6 V - battery voltage Battery voltage 29 (P) 31 (B) 32 (B) Battery power supply Input Ignition switch ON - 9.0 - 16.0 V Battery voltage 30 (P) 31 (B) 32 (B) Battery power supply Input Ignition switch ON - 9.0 - 16.0 V Battery voltage
Scheme 212
Terminal (Wire color) Description Condition Standard Reference value (Approx.) + - Signal name Input/Output 1 (W) 2 (B) Sound signal front squawker LH Output Ignition switch ON Sound output Outputs waveform synchronized with sound. 4 (BR) 3 (Y) Sound signal front squawker RH Output Ignition switch ON Sound output Outputs waveform synchronized with sound. 10 (SB) 7 (B) 12 (B) Battery power supply Input Ignition switch OFF - 9.0 - 16.0 V Battery power supply 11 (G) 7 (B) 12 (B) Battery power supply Input Ignition switch OFF - 9.0 - 16.0 V Battery power supply 13 (R) 8 (G) Sound signal woofer Output Ignition switch ON Sound output Outputs waveform synchronized with sound. 14 (L) 9 (P) Sound signal slide door speaker RH Output Ignition switch ON Sound output Outputs waveform synchronized with sound. 16 (Y) 17 (BR) Sound signal luggage squawker Output Ignition switch ON Sound output Outputs waveform synchronized with sound. 18 (BR) 19 (G) Sound signal front door woofer LH Output Ignition switch ON Sound output Outputs waveform synchronized with sound. 20 (LG) 7 (B) 12 (B) Amp. ON signal Input Ignition switch ACC - 6.5 V or more 12.0 V 24 (R) 23 (L) Sound signal rear LH Input Ignition switch ON Sound output Waveform according to sound signal is input. 26 (BR) 25 (Y) Sound signal rear RH Input Ignition switch ON Sound output Waveform according to sound signal is input. 28 (L) 15 (R) Sound signal slide door speaker LH Output Ignition switch ON Sound output Outputs waveform synchronized with sound. 29 (V) 30 (P) Sound signal center squawker Output Ignition switch ON Sound output Outputs waveform synchronized with sound. 31 (L) 32 (R) Sound signal front door woofer RH Output Ignition switch ON Sound output Outputs waveform synchronized with sound. 33 (V) 34 (G) Sound signal front RH Input Ignition switch ON Sound output Waveform according to sound signal is input. 35 (W) 36 (B) Sound signal front LH Input Ignition switch ON Sound output Waveform according to sound signal is input
Scheme 213
Terminal (Wire color) Description Condition Standard Reference value (Approx.) + - Signal name Input/Output 2 (W) 1 (B) Satellite radio sound signal LH Output Ignition switch ON When satellite radio mode is selected. Outputs waveform synchronized with sound. 4 (G) 3 (R) Satellite radio sound signal RH Output Ignition switch ON When satellite radio mode is selected. Outputs waveform synchronized with sound. 5 - Shield - - - - - 6 - Shield - - - - - 8 (R/L) 15 (B) Request signal (SAT TO CONT) Output Ignition switch ON When satellite radio mode is selected. Waveform of 0.5 - 7.0 V is Output. 9 (B/R) 15 (B) Communication signal (SAT TO CONT) Output Ignition switch ON When satellite radio mode is selected. Waveform of 0.5 - 7.0 V is Output. 10 (R/B) 15 (B) Communication signal (CONT TO SAT) Input Ignition switch ON When satellite radio mode is selected. Waveform of 1.5 - 6.0 V is input. 12 (LG) 15 (B) Battery power supply Input Ignition switch OFF - 10.8 - 15.6 V Battery voltage 16 (O) 15 (B) ACC power supply Input Ignition switch ACC - 7.0 - 16.0 V Battery voltage 33 - Satellite radio antenna signal Input
Scheme 214
Terminal (Wire color) Description Condition Standard Reference value (Approx.) + - Signal name Input/Output 1 (Y) 4 (B/W) Battery power supply Input Ignition switch OFF - 9.0 - 16.0 V Battery voltage 2 (V) 4 (B/W) ACC power supply Input Ignition switch ACC - 7.0 - 16.0 V Battery voltage 3 (G) 4 (B/W) Ignition signal Input Ignition switch ON - 7.0 - 16.0 V Battery voltage 7 (W/L) 8 Microphone signal Input Ignition switch ON Give a voice. Waveform according to voice is input. 9 (B) 10 (W) Sound signal (TEL voice, voice guidance) Output Ignition switch ON During voice guide output with the switch pressed. Outputs waveform synchronized with sound. 20 (B/W) 4 (B/W) Control signal - Ignition switch ON - 3.1 V or less 0 V 27 (B/W) 4 (B/W) Control signal - Ignition switch ON - 3.1 V or less 0 V 28 (SB) 4 (B/W) Vehicle speed signal (8-pulse) Input Ignition switch ON When vehicle speed is approx. 40 km/h (25 MPH) Waveform according to vehicle speed is input. NOTE: The maximum voltage varies depending on the specification (destination unit). 29 (W/R) 8 Microphone VCC Output Ignition switch ON - 4.7 - 5.3 V 5.0 V 35 (SB) - AV communication signal (H) Input/Output - - - - 36 (LG) - AV communication signal (L) Input/Output - - - - 33 4 (B/W) TEL antenna signal Input/Output Ignition switch ON Not connected to TEL antenna connector. - 5.0 V 34 - Shield
DETAILED FLOW
- INTERVIEW AND SYMPTOM CONFIRMATION Check the malfunction symptoms by performing the following items. Interview the customer to obtain the malfunction information (conditions and environment when the malfunction occurred). Check the symptom. Is the occurred symptom malfunction? YES: GO TO 2. NO: INSPECTION END
- DIAGNOSIS WITH CONSULT Connect CONSULT and perform a self-diagnosis for "MULTI AV". Refer to " «CONSULT FUNCTION»(ref-672661-S28725969722014112400000) ". NOTE: Skip to step 4 of the diagnosis procedure if "MULTI AV" is not displayed. When DTC is detected, follow the instructions below: Record DTC and Freeze Frame Data. Is DTC displayed? YES: GO TO 3. NO: GO TO 4 .
- TROUBLE DIAGNOSIS FOR DTC Check the DTC indicated in the self-diagnosis results. Perform the relevant diagnosis referring to the DTC Index. Refer to " «DTC INDEX»(ref-672661-S34801574542014112400000) ". : GO TO 5 .
- TROUBLE DIAGNOSIS FOR SYMPTOMS Perform the relevant diagnosis referring to the diagnosis chart by symptom. Refer to " «SYMPTOM TABLE»(ref-672661-S07172794612014112400000) ". : GO TO 5.
- ERROR PART REPAIR Repair or replace the identified malfunctioning parts. Perform a self-diagnosis for "MULTI AV" with CONSULT. NOTE: Erase the stored self-diagnosis results after repairing or replacing the relevant components if any DTC has been indicated in the self-diagnosis results. Check that the symptom does not occur. Does the symptom occur? YES: GO TO 1 . NO: INSPECTION END
Work Procedure
- SAVING VEHICLE SPECIFICATION CONSULT Configuration Perform "Before Replace ECU" to save or print current vehicle specification. Refer to " «DESCRIPTION»(ref-672661-S05105117702014112400000) ". NOTE: If "Before Replace ECU" can not be used, use the "Manual Configuration". : GO TO 2.
- REPLACE AV CONTROL UNIT Replace AV control unit. Refer to " «REMOVAL AND INSTALLATION»(ref-672661-S38174634402014112400000) ". : GO TO 3.
- WRITING VEHICLE SPECIFICATION CONSULT Configuration Perform "After Replace ECU" or "Manual Configuration" to write vehicle specification. Refer to " «WORK PROCEDURE»(ref-672661-S06914385572014112400000) ". : GO TO 4.
- OPERATION CHECK Check that the operation of the AV control unit and camera images (fixed guide lines and predictive course lines) are normal. : WORK END
- WRITE VEHICLE SPECIFICATION CONSULT Configuration Write vehicle specification into AV control unit. To write vehicle specification stored in CONSULT into the AV control unit: GO TO 2. To write vehicle specification into the AV control unit by hand: GO TO 3 .
- WRITE STORED DATA CONSULT Configuration Select "After Replace ECU" in "Read/Write Configuration." Write data stored in CONSULT with the "Before Replace ECU" function into the AV control unit. : GO TO 4 .
- MANUALLY WRITE VEHICLE SPECIFICATION CONSULT Configuration Perform "Manual Configuration". Refer to the Configuration List to write vehicle specification into the AV control unit. Refer to " «CONFIGURATION LIST»(ref-672661-S38263934702014112400000) ". NOTE: The following table includes information (items) inapplicable to this vehicle. For information (items) applicable to this vehicle, refer to CONSULT display items. : GO TO 4.
- OPERATION CHECK Check that the operation of the AV control unit and camera images (fixed guide lines and predictive course lines) are normal. : WORK END
Configuration List
| CAUTION | Grasp vehicle specifications precisely. The control of ECU may not function normally if the specifications are misread. |
Note. The items shown in this list depend on vehicle specifications. The config list may not be displayed depending on vehicle specifications. This is not a malfunction.
| MANUAL SETTING ITEM | |
|---|---|
| Items | Setting value |
| STEERING | LHD |
| RHD | |
| SOUND SYSTEM | BASE |
| BOSE | |
- Before performing diagnosis, confirm that the cellular phone being used by the customer is compatible with the vehicle.
- It is possible that a malfunction is occurring due to a version change of the phone even though the phone is a compatible type. This can be confirmed by changing the cellular phone to another compatible type, and checking that it operates normally. It is important to determine whether the cause of the malfunction is the vehicle or the cellular phone.
Check Compatibility
- Make sure the customer's Bluetooth® related concern is understood.
- Verify the customer's concern. NOTE: The customer's phone may be required, depending upon their concern.
- Write down the customer's phone brand, model, and service provider. NOTE: It is necessary to know the service provider. On occasion, a given phone may be on the approved list with one provider, but may not be on the approved list with other providers.
- Go to "www.nissanusa.com/bluetooth/". Using the website's search engine, find out if the customer's phone is on the approved list. If the customer's phone is NOT on the approved list: Stop diagnosis here. The customer needs to obtain a Bluetooth® phone that is on the approved list before any further action. If the feature related to the customer's concern shows as "N" (not compatible): Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved phone showing the feature as "Y" (compatible) in the "Basic Features" list. If the feature related to the customer's concern shows as "Y" (compatible)
Perform diagnosis as per the following table.
| Symptoms | Check items | Probable malfunction location |
|---|---|---|
| Does not recognize cellular phone connection. (No connection is displayed on the display at the guide.) | Repeat the registration of cellular phone. | TEL adapter unit malfunction. Refer to " REMOVAL AND INSTALLATION ". |
| Hands-free phone cannot be established. | Both the reception and the speech cannot be performed | Perform CONSULT self-diagnosis. Refer to " CONSULT FUNCTION ". No malfunction. TEL adapter unit malfunction. Refer to " REMOVAL AND INSTALLATION ". Malfunction is detected. Perform detected DTC self-diagnosis. Refer to " DTC INDEX ". |
| The other party's voice cannot be heard by hands-free phone. | The operation of the " " switch can be performed. | TEL voice signal circuit malfunction between TEL adapter unit and AV control unit. |
| The operation of the " " switch cannot be performed. | Control signal circuit malfunction. Refer to " DIAGNOSIS PROCEDURE ". | |
| Originating sound is not heard by the other party with hands-free phone communication. | Sound operation function is normal. | TEL adapter unit malfunction. Refer to " REMOVAL AND INSTALLATION ". |
| Sound operation function does not work. | Microphone signal circuit malfunction. Refer to " DIAGNOSIS PROCEDURE ". | |
| The system cannot be operated. | "SOURCE", "MENU UP", and "MENU DOWN" switches are operated. But " " switch is not operated. | Steering switch malfunction. Replace steering wheel. Refer to " REMOVAL AND INSTALLATION ". |
| "SOURCE", "MENU UP", "MENU DOWN" and " " switches are not operated. | Steering switch signal B circuit malfunction. Refer to " DIAGNOSIS PROCEDURE ". | |
| All steering switches do not work. | Steering switch ground circuit malfunction. Refer to " DIAGNOSIS PROCEDURE ". |
| Symptoms | Check items | Probable malfunction location |
|---|---|---|
| Camera image is not shown. (Vehicle width and possible route line is displayed.) | DVD image is displayed. | Camera image signal circuit. Refer to " DIAGNOSIS PROCEDURE ". |
| DVD image is not displayed. | Composite image signal circuit malfunction between AV control unit and front display unit. Refer to " DIAGNOSIS PROCEDURE ". | |
| Camera image is not shown. (displayed in black and nothing can be displayed) | Horizontal synchronizing (HP) signal circuit. Refer to " DIAGNOSIS PROCEDURE ". Vertical synchronizing (VP) signal circuit. Refer to " DIAGNOSIS PROCEDURE ". | |
| Camera image does not switch. | "Reverse" is not turned ON on "Vehicle Signals" screen of "Confirmation/Adjustment". | Reverse signal circuit malfunction. |
| "Reverse" is turned ON on "Vehicle Signals" screen of "Confirmation/Adjustment". | AV control unit malfunction. Replace AV control unit. Refer to " REMOVAL AND INSTALLATION ". |
| Symptoms | Check items | Possible malfunction location/Action to take |
|---|---|---|
| RGB image is not shown. | There is malfunction in the CONSULT "self-diagnosis result" of "MULTI AV". Refer to " CONSULT FUNCTION ". | Perform detected DTC diagnosis. Refer to " DTC INDEX ". |
| There is no malfunction in CONSULT "self-diagnosis results" of "MULTI AV". Refer to " CONSULT FUNCTION ". | Vertical synchronizing (VP) signal circuit. Refer to " DIAGNOSIS PROCEDURE ". | |
| Color of RGB image is not proper. | Light blue (Cyan) tint. | RGB signal (R: red) circuit. Refer to " DIAGNOSIS PROCEDURE ". |
| Purple (Magenta) tint. | RGB signal (G: green) circuit. Refer to " DIAGNOSIS PROCEDURE ". | |
| Screen looks yellowish. | RGB signal (B: blue) circuit. Refer to " DIAGNOSIS PROCEDURE ". | |
| RGB screen is rolling. | RGB synchronizing signal circuit. Refer to " DIAGNOSIS PROCEDURE ". | |
| Fuel economy display is malfunctioning. | There is malfunction in the CONSULT "self-diagnosis result" of "MULTI AV". Refer to " CONSULT FUNCTION ". | Perform detected DTC diagnosis. Refer to " DTC INDEX ". |
| There is no malfunction in CONSULT "self-diagnosis results" of "MULTI AV". Refer to " CONSULT FUNCTION ". | Ignition signal circuit malfunction. (AV control unit) |
| Symptoms | Check items | Probable malfunction location |
|---|---|---|
| The disk cannot be removed. | Disk eject signal circuit malfunction. Refer to " DIAGNOSIS PROCEDURE ". | |
| No sound comes out or the level of the sound is low. | No sound from all speakers. | BOSE amp. ON signal circuit malfunction. BOSE amp. power supply and ground circuits malfunction. Refer to " BOSE AMP.: DIAGNOSIS PROCEDURE ". |
| Sound is not heard from woofer. | Sound signal (woofer) circuit malfunction. | |
| Only a certain speaker (front right, front left, rear right, or rear left, etc.) does not output sound. | Poor connector connection of speaker. Sound signal circuit malfunction between AV control unit and BOSE amp. Sound signal circuit malfunction between BOSE amp. and speaker. Malfunction in speaker. Malfunction in AV control unit. Malfunction in BOSE amp. | |
| Noise is mixed with audio. | Noise comes out from all speakers. | Malfunction in AV control unit. Malfunction in BOSE amp. |
| Noise comes out only from a certain speaker (front right, front left, rear right, or rear left, etc.). | Poor connector connection of speaker. Sound signal circuit malfunction between AV control unit and BOSE amp. Sound signal circuit malfunction between BOSE amp. and speaker. Malfunction in speaker. Poor installation of speaker (e.g. backlash and looseness) Malfunction in AV control unit. Malfunction in BOSE amp. | |
| Noise is mixed with radio only (when the car hits a bump or while driving over bad roads). | Poor connector connection of antenna or antenna feeder. | |
| Radio is not received or poor reception. | Other audio sounds are normal. Any radio cannot be received or poor reception is caused even after moving to a service area with good reception (e.g. a place with clear view and no obstacles generating external noises). | Antenna amp. ON signal circuit malfunction. Poor connector connection of antenna or antenna feeder. |
| Satellite radio is not received. | There is malfunction in the CONSULT self-diagnosis result. Refer to " CONSULT FUNCTION ". | Malfunction in antenna, antenna feeder, or AV control unit. Perform DTC diagnosis. Refer to " DTC INDEX ". Poor continuity in antenna feeder. Poor connector connection of antenna or antenna feeder. |
| There is no malfunction in the CONSULT self-diagnosis result. Refer to " CONSULT FUNCTION ". | Poor continuity in antenna feeder. Poor connector connection of antenna or antenna feeder. Loose satellite radio antenna mounting nut. Refer to " EXPLODED VIEW ". |
Note. Check that there is no malfunction of USB equipment main body before performing a diagnosis.
| Symptoms | Check items | Possible malfunction location/Action to take |
|---|---|---|
| IPod® or USB memory can not be recognized. | USB harness malfunction. USB connector malfunction. |
iPod® is a trademark of Apple inc., registered in the U.S. and other countries.
| Symptoms | Check items | Probable malfunction location |
|---|---|---|
| The disk cannot be removed. | Disk eject signal circuit malfunction. Refer to " DIAGNOSIS PROCEDURE ". | |
| DVD image is not displayed. | Front display unit and rear display unit are not displayed. | Perform "Self Diagnostic Result" of "MULTI AV" with CONSULT. Refer to " CONSULT FUNCTION ". |
| Rear display unit is normal. | Composite image signal circuit between AV control unit and front display unit. Refer to " DIAGNOSIS PROCEDURE ". | |
| Front display unit is normal. | Composite image signal circuit between AV control unit and rear display unit. Refer to " DIAGNOSIS PROCEDURE ". | |
| DVD sound is not heard. | No sound from all speakers. | Amp. ON signal circuit malfunction. BOSE amp. power supply and ground circuits malfunction. Refer to " BOSE AMP.: DIAGNOSIS PROCEDURE ". |
| Sound is not heard from woofer. | Woofer power supply and ground circuit malfunction. Sound signal (woofer) circuit malfunction. Woofer amp. ON signal circuit malfunction. | |
| Sound is heard only from specific places. | Sound signals circuit of suspect system. |
Note. Check that there is no malfunction of AUX equipment main body before performing a diagnosis.
| Symptoms | Check items | Probable malfunction location |
|---|---|---|
| No voice sound is heard when AUX mode is selected. | Voice sound is heard when other modes are selected. | AUX sound signal circuit. |
| Image is not displayed when AUX mode is selected. | Front display unit and rear display unit are not displayed. | Perform "Self Diagnostic Result" of "MULTI AV" with CONSULT. Refer to " CONSULT FUNCTION ". |
| DVD image is displayed on front display unit and rear display unit. | AUX image signal circuit malfunction. Refer to " DIAGNOSIS PROCEDURE ". | |
| Rear display unit is normal. | Composite image signal circuit between AV control unit and front display unit. Refer to " DIAGNOSIS PROCEDURE ". | |
| Front display unit is normal. | Composite image signal circuit between AV control unit and rear display unit. Refer to " DIAGNOSIS PROCEDURE ". |
Perform the diagnosis of the following items before starting diagnosis by symptom.
- Self-diagnosis: Refer to " «CONSULT FUNCTION»(ref-672661-S28725969722014112400000) ".
- Self-diagnosis mode: Refer to " «ON BOARD DIAGNOSIS FUNCTION»(ref-672661-S12266602812014112400000) ".
- Power supply system: Refer to " «REAR DISPLAY UNIT: DIAGNOSIS PROCEDURE»(ref-672661-S29450499452014112400000) ".
| Symptom | Check Item | Possible malfunction location/Action to take | |
|---|---|---|---|
| Rear display cannot be opened. | Use the touch button in the front display to open/close the rear display. | Operable. | Operate with the remote to see if rear display opens. |
| Inoperative. | Replace rear display. | ||
| Inoperative with the remote. | All keys inoperative. | Check by touching and check battery polarity. Replace battery. | Check with a remote from the same vehicle family. Check infrared (1) of the luminescent part (LED) of the remote. |
| Some keys inoperative. | Check with a remote from the same vehicle family. Check infrared (1) of the luminescent part (LED) of the remote. | The function corresponding to the remote operation is not included. (This is not a malfunction.) | |
| Rear display screen is black. | Play a DVD. | Screen is dark. | Adjust screen for image quality. (This is not a malfunction.) |
| Screen is black | Replace rear display. | ||
| Video shown on rear display screen becomes distorted or rolls up/down. | Adjust the color and image settings using the display screen menu items. | If the symptom does not change, replace rear display. | |
| Rear display screen is blue. | Replace rear display. | ||
| (1) To check infrared, check light of the luminescent part (LED) through the lens of digital camera when operating the remote. | |||
| (1) | To check infrared, check light of the luminescent part (LED) through the lens of digital camera when operating the remote. |
Scheme 215
| Symptom | Check Item | Possible malfunction location/Action to take | |
|---|---|---|---|
| Audio cannot be heard from headphone. | Turn ON the rear display. | Audio cannot be heard. | Check power supply of headphone. |
| Headphone cannot be turned ON. | Battery polarity. Battery poor contact Battery replacement | Power is ON. (Power indicator lamp: ON) | This is not a malfunction. |
| Power cannot be turned ON. (Power indicator lamp: OFF) | Replace headphone. | ||
| Symptoms | Probable malfunction location |
|---|---|
| None of the steering switch operations work. | Steering switch ground circuit malfunction. Refer to " DIAGNOSIS PROCEDURE ". |
| Only specified switch cannot be operated. | Steering switch malfunction. Replace steering wheel. Refer to " REMOVAL AND INSTALLATION ". |
| "SOURCE", "MENU UP", "MENU DOWN", " " switches are not operated. | Steering switch signal A circuit. Refer to " DIAGNOSIS PROCEDURE ". |
| "VOL UP", "VOL DOWN", " " switches are not operated. | Steering switch signal B circuit. Refer to " DIAGNOSIS PROCEDURE ". |
The system should respond correctly to all voice commands without difficulty. If problems are encountered, try the following solutions.
Where the solutions are listed by number, try each solution in turn, starting with number 1, until the problem is resolved.
| Symptom | Solution |
|---|---|
| System fails to interpret the command correctly. | 1. Ensure that the command is valid. |
| 2. Ensure that the command is spoken after the tone. | |
| 3. Speak clearly without pausing between words and at level appropriate to the ambient noise level in the vehicle. | |
| 4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on). NOTE: If it is too noisy to use the phone, it is likely that the voice commands will not be recognized. | |
| 5. If more than one command was said at a time, try saying the commands separately. | |
| 6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to improve the recognition response for the speaker. Refer to "Speaker adaptation (SA) mode" in "OWNER'S MANUAL". | |
| The system consistently selects the wrong voicetag | 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by using the "List Names" command. |
| 2. Replace one of the names being confused with a new name. |
| NOTE |
|---|
| If it is too noisy to use the phone, it is likely that the voice commands will not be recognized. |
- The majority of the audio malfunctions are the result of outside causes (bad CD/cassette, electromagnetic interference, etc.). Check the symptoms below to diagnose the malfunction.
- The vehicle itself can be a source of noise if noise prevention parts or electrical equipment is malfunctioning. Check if noise is caused and/or changed by engine speed, ignition switch turned to each position, and operation of each piece of electrical equipment, and then determine the cause.
Note. CD-R is not guaranteed to play because they can contain compressed audio (MP3, WMA) or could be incorrectly mastered by the customer on a computer. Check if the CDs carry the Compact Disc Logo. If not, the disc is not mastered to the "red book" Compact Disc Standard and may not play.
| Symptom | Cause and Counter measure |
|---|---|
| Cannot play | Check if the CD was inserted correctly. |
| Check if the CD is scratched or dirty. | |
| Check if there is condensation inside the player, and if there is, wait until the condensation is gone (about 1 hour) before using the player. | |
| If there is a temperature increase error, the player will play correctly after it returns to the normal temperature. | |
| If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music CD files (CD-DA data) will be played. | |
| Files with extensions other than ".MP3 (.mp3)" or ".WMA (.wma)" cannot be played. In addition, the character codes and number of characters for folder names and file names should be in compliance with the specifications. | |
| Check if the disc or the file is generated in an irregular format, This may occur depending on the variation or the setting of MP3/WMA writing applications or other text editing applications. | |
| Check if the finalization process, such as session close and disc close, is done for the disc. | |
| Check if the CD is protected by copyright. | |
| Disks recorded in live file system format are not supported. (For Microsoft Windows® Vista, check the settings.) | |
| Poor sound quality | Check if the CD is scratched or dirty. |
| It takes a relatively long time before the music starts playing. | If there are many folder or file levels on the MP3/WMA CD, or if it is a multisession disc, some time may be required before the music starts playing. |
| Music cuts off or skips | The writing software and hardware combination might not match, or the writing speed, writing depth, writing width might not match the specifications. Try using the slowest writing speed. |
| Skipping with high bit rate files | Skipping may occur with large quantities if data such as for high bit rate data. |
| Move immediately to the next song when playing | When a non-MP3/WMA file has been given an extension of ".MP3 (.mp3)" or ".WMA (.wma)" when play is prohibited by copyright protection, the player will skip to the next song. |
| The songs do not play back in the desired order. | The playback order is the order in which the files were written by the software, so the files might not play in the desired order. |
| Poor reception only from a certain radio broadcast station. | Check incoming radio wave signal strength of applicable broadcast station. |
| Buzz/rattle sound from speaker | The majority of rattle sounds are not indicative of an issue with the speaker, usually something nearby the speaker is causing the rattle. |
Noise resulting from variations in field strength, such as fading noise and multi-path noise, or external noise from trains and other sources, is not a malfunction.
Note. Fading noise: This noise occurs because of variations in the field strength in a narrow range due to mountains or buildings blocking the signal. Multi-path noise: This noise results from a time difference between the broadcast waves directly from the station arriving at the antenna and the waves reflected by mountains or buildings.
| Symptom | Possible cause | Possible solution |
|---|---|---|
| Not working as operated | Some operations may be rejected or may not function as intended because of the manufacturer's intent, depending on DVD. | This is not a malfunction. |
| Operation not accepted | If a requested operation is prohibited, then a message is displayed on the screen. (Message display depends on DVD.) | This is not a malfunction. |
| DVD can not be played | Check that the DVD is inserted in the right place. | Upturn the DVD (facing the title upward). |
| Check that there is no condensation inside the player. | Wait until the condensation evaporates (approximately one hour). | |
| DVD menu is displayed. | Select item to touch "ENTER". | |
| Insertion of a DVD with a different region code. | DVDs with a different region code can not be played. Check DVD. | |
| Some DVD softwares may not be played because not all DVD softwares fully comply in the standard. | This is not a malfunction. | |
| Interruption during playback or flicker in the display | Check that the DVD has no scratches and dirt. | Errors may not be corrected depending on the size of scratches. |
| Wipe and clean the dirt on the disc. | ||
| Subtitles not shown | Subtitle setting is OFF. | Set subtitle. |
| Subtitle is not included in the software. | Check DVD. | |
| Not played in set language | If a language is not included in the DVD, then the DVD is played in a recommended language. | Check DVD. |
| Not played with set subtitle | If a set subtitle is not included in the DVD, then the DVD is played with a recommended subtitle. | Check DVD. |
| Angle unchangeable | Plural angles are not recorded in the software. | Check if the DVD is multi-angle capable. |
| Unusual screen display | Display mode to the output aspect ratio for the DVD software is inappropriate. | Switch to the appropriate display mode. |
| Distortion in picture | In the process of fast-forward or fast-reverse. | This is not a malfunction. |
| Low sound quality | Check that the DVD has no scratches and dirt. | Wipe and clean the dirt on the disc. |
| Subtitle and language not selectable (not played with set subtitle or in set language) | The DVD is not multilanguage-capable. | The inclusion of the number of languages depends on DVD. Languages may be selectable on the Menu screen. Check DVD. |
| The DVD has a priority language or setting. | If the DVD has a priority language or settings, then settings changed with this device are not reflected. | |
| Playback time is indicated, but no sound comes out. | Playback of Mix mode Truck 1. (Mix mode: Format including Truck 1 with data other than music and Trucks from Truck 2 with music data.) | Play music data included in trucks from Truck 2. |
| Symptom | Cause and Counter measure |
|---|---|
| Does not recognize cellular phone connection. (No connection is displayed on the display at the guide.) | Some Bluetooth® enabled cellular phones may not be recognized by the in-vehicle phone module. Refer to " RELATED TO HANDS-FREE PHONE (CHECK COMPATIBILITY) " of MULTI AV SYSTEM SYMPTOM. |
| Cannot use hands-free phone | Customer will not be able to use a hands-free phone under the following conditions. The vehicle is outside of the telephone service area. The vehicle is in an area where it is difficult to receive radio waves; such as in a tunnel, in an underground parking garage, near a tall building or in a mountainous area. The cellular phone is locked to prevent it from being dialed. NOTE: While a cellular phone is connected through the Bluetooth® wireless connection, the battery power of the cellular phone may discharge quicker than usual. The Bluetooth® Hands-Free Phone System cannot charge cellular phones. |
| The other party's voice cannot be heard by hands-free phone. | When the radio wave condition is not ideal or ambient sound is too loud, it may be difficult to hear the other person's voice during a call. |
| Poor sound quality | Do not place the cellular phone in an area surrounded by metal or far away from the in-vehicle phone module to prevent tone quality degradation and wireless connection disruption. |
| NOTE |
|---|
| While a cellular phone is connected through the Bluetooth® wireless connection, the battery power of the cellular phone may discharge quicker than usual. The Bluetooth® Hands-Free Phone System cannot charge cellular phones. |