Home/Mazda/CX-5/Mazda CX-5 I (2011-2015)/Repair manual/Windows/Glass/windows/mirrors: Diagnosis
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Glass/windows/mirrors: Diagnosis Mazda CX-5 I

Windows 34 illustrations ~2109 words

POWER WINDOW MAIN SWITCH INSPECTION

  1. Disconnect the negative battery cable. (See «BATTERY REMOVAL/INSTALLATION [SKYACTIV-G 2.0]»(ref-615412-S41218039042014051000000) ).
  2. Remove the following parts: Inner garnish, (driver's side) (See «INNER GARNISH REMOVAL/INSTALLATION»(ref-615455-S13279173212014051000000) ). Front door trim, (driver's side) (See «FRONT DOOR TRIM REMOVAL/INSTALLATION»(ref-615455-S36547034772014051000000) ). Power window main switch (See «POWER WINDOW MAIN SWITCH REMOVAL/INSTALLATION»(ref-615391-S28549704832014051000000) ).
  3. Connect the power window main switch connector.
  4. Connect the negative battery cable. (See «BATTERY REMOVAL/INSTALLATION [SKYACTIV-G 2.0]»(ref-615412-S41218039042014051000000) ).
  5. Measure the voltage at each terminal. If the voltage is not as specified in the terminal voltage table, inspect the parts under Inspection item (s) and related wiring harnesses. If the system does not work normally even though the inspection items or related wiring harnesses do not have any malfunction, replace the power window main switch.

Power Window Main Switch Terminal Voltage Layout. Scheme 23

Scheme 23: Power Window Main Switch Terminal Voltage Layout
TerminalSignal nameConnected toMeasurement conditionVoltage (V)Inspection item (s)
1ARear right side window open signalPower window motor (rear right side)Door glass (rear right side) openingB+Power window motor (rear right side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
Other1.0 or less
1BPassenger's side window open signalPower window motor (passenger's side)Door glass (passenger's side) openingB+Power window motor (passenger's side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
Other1.0 or less
1CRear right side window close signalPower window motor (rear right side)Door glass (rear right side) closingB+Power window motor (rear right side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
Other1.0 or less
1DPassenger's side window close signalPower window motor (passenger's side)Door glass (passenger's side) closingB+Power window motor (passenger's side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
Other1.0 or less
1E
1FDoor open/close signalRear body control module (RBCM)Any door is open1.0 or lessRear body control module (RBCM) Related wiring harness
All door is closeApprox. 6.0
1GRear left side window open signalPower window motor (rear left side)Door glass (rear left side) openingB+Power window motor (rear left side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
Other1.0 or less
1HDriver's side window open signalPower window motor (driver's side)Door glass (driver's side) openingB+Power window motor (driver's side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
While door glass (driver's side) is opening for approx. 40 s after ignition is switched OFF (LOCK) from ONB+
Other1.0 or less
1IRear left side window close signalPower window motor (rear left side)Door glass (rear left side) closingB+Power window motor (rear left side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
Other1.0 or less
1JDriver's side window close signalPower window motor (driver's side)Door glass (driver's side) closingB+Power window motor (driver's side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
While door glass (driver's side) is closing for approx. 40 s after ignition is switched OFF (LOCK) from ONB+
Other1.0 or less
1KIG1P.WINDW1 30 A fuseSwitch the ignition ON (engine on or off)B+P.WINDW1 30 A fuse Related wiring harness
1LPower supplyP.WINDW2 25 A fuseUnder any conditionB+P.WINDW2 25 A fuse Related wiring harness
2AGNDBody groundUnder any condition1.0 or lessRelated wiring harness
2BSensor groundPower window motor (driver's side)Under any condition1.0 or lessPower window motor (driver's side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
2CPower outer mirror control signalPower outer mirrorInspect the power outer mirror switch. (See POWER OUTER MIRROR SWITCH INSPECTION ).
2DPulse 1Power window motor (driver's side)Door glass (driver's side) operatingWave pattern (See INSPECTION USING AN OSCILLOSCOPE (REFERENCE) ).Related wiring harness Power window motor (driver's side) (See POWER WINDOW MOTOR INSPECTION ).
2EACCMIRROR 7.5 A fuseSwitch the ignition to ACC1.0 or lessMIRROR 7.5 A fuse Related wiring harness
OtherB+
2FPulse 2Power window motor (driver's side)Door glass (driver's side) operatingWave pattern (See INSPECTION USING AN OSCILLOSCOPE (REFERENCE) ).Power window motor (driver's side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
2GPower outer mirror control signalPower outer mirrorInspect the power outer mirror switch. (See POWER OUTER MIRROR SWITCH INSPECTION ).
2HPower outer mirror control signalPower outer mirrorInspect the power outer mirror switch. (See POWER OUTER MIRROR SWITCH INSPECTION ).
2IPower outer mirror control signalPower outer mirrorInspect the power outer mirror switch. (See POWER OUTER MIRROR SWITCH INSPECTION ).
2JPower outer mirror control signalPower outer mirrorInspect the power outer mirror switch. (See POWER OUTER MIRROR SWITCH INSPECTION ).
2KPower outer mirror control signalPower outer mirrorInspect the power outer mirror switch. (See POWER OUTER MIRROR SWITCH INSPECTION ).
2L
2MDoor lock signalRear body control module (RBCM)Door lock switch ON1.0 or lessRear body control module (RBCM) Related wiring harness
OtherApprox. 5.0
2NSensor power supplyPower window motor (driver's side)Switch the ignition ON (engine on or off)B+Power window motor (driver's side) (See POWER WINDOW MOTOR INSPECTION ). Related wiring harness
Switch the ignition ACC or OFF1.0 or less

Inspection Using an Oscilloscope (Reference)

  1. Terminal: 2D, 2F(+) <==> ground (-)
  2. Oscilloscope setting: 2 V/DIV (Y), 1 ms/DIV (X), DC range see scheme 71: Power Window Main Switch Output Voltage Signal Waveform

Scheme 24

Scheme 24: POWER WINDOW SUBSWITCH REMOVAL/INSTALLATION

Scheme 25

Scheme 25

Scheme 26

Scheme 26
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Remove the cover A.
  3. Insert a tape-wrapped fastener remover shown in the figure and remove the tab B in the direction of arrow (1). (Scheme 24): Removing Power Window Subswitch Cover Tab B (Scheme 25): Removing Tab C
  4. Slide the power window subswitch cover in the direction of the arrow (2) shown in the figure and remove the tab C.
  5. Disconnect the power window subswitch connector.
  6. Pull the edge of power window subswitch cover in the direction of arrow (3) and detach the tab D. (Scheme 26): Removing Power Window Subswitch
  7. Remove the power window subswitch in the direction of arrow (4) shown in the figure.
  8. Install in the reverse order of removal.

Scheme 27

Scheme 27: POWER WINDOW SUBSWITCH INSPECTION

Scheme 28

Scheme 28
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Remove the power window subswitch. (See «POWER WINDOW SUBSWITCH REMOVAL/INSTALLATION»(ref-615391-S38649189682014051000000) ).
  3. Verify that the continuity between the power window subswitch terminals is as indicated in the table. (Scheme 27): Checking Continuity Between Power Window Subswitch Terminals If not as indicated in the table, replace the power window subswitch. (Scheme 28): Power Window Subswitch Continuity Reference Chart

Scheme 29

Scheme 29: POWER OUTER MIRROR REMOVAL/INSTALLATION

Scheme 30

Scheme 30
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Remove the inner garnish. (See «INNER GARNISH REMOVAL/INSTALLATION»(ref-615455-S13279173212014051000000) ).
  3. Remove the front door trim. (See «FRONT DOOR TRIM REMOVAL/INSTALLATION»(ref-615455-S36547034772014051000000) ).
  4. Insert a tape-wrapped flathead screwdriver into the service hole and remove hooks A in the direction of arrow (1). (Scheme 29): Removing Power Outer Mirror Tab B
  5. Slide the service hole cover in the direction of the arrow (2) shown in the figure and remove tab B.
  6. Disconnect the connector.
  7. Remove nuts C. (Scheme 30): Power Outer Mirror Mounting Components With Torque Specifications
  8. Pull the power outer mirror in the direction of the arrow while remove clips D, pin E. CAUTION: If the clip D of the power outer mirror is detached, the power outer mirror may fall off and be damaged. When detaching clip D of the power outer mirror, hold the power outer mirror by hand during the servicing.
  9. Install in the reverse order of removal.

Scheme 31

Scheme 31: Mirror Glass Adjustment
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Remove the following parts: Inner garnish (See «INNER GARNISH REMOVAL/INSTALLATION»(ref-615455-S13279173212014051000000) ). Front door trim (See «FRONT DOOR TRIM REMOVAL/INSTALLATION»(ref-615455-S36547034772014051000000) ). Power outer mirror (See «POWER OUTER MIRROR REMOVAL/INSTALLATION»(ref-615391-S32623493212014051000000) ).
  3. Apply battery positive voltage and connect the ground to the power outer mirror terminals and inspect the power outer mirror operation. (Scheme 31): Power Outer Mirror Operation Diagram If the power outer mirror does not operate as indicated in the table, replace the power outer mirror. Mirror operation direction Battery positive voltage connect terminal Ground connect terminal Up C F Down F C Left I F Right F I

Scheme 32

Scheme 32: Heated Outer Mirror Inspection

Scheme 33

Scheme 33
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Remove the following parts: Inner garnish (See «INNER GARNISH REMOVAL/INSTALLATION»(ref-615455-S13279173212014051000000) ). Front door trim (See «FRONT DOOR TRIM REMOVAL/INSTALLATION»(ref-615455-S36547034772014051000000) ). Power outer mirror (See «POWER OUTER MIRROR REMOVAL/INSTALLATION»(ref-615391-S32623493212014051000000) ). Outer mirror glass (See «OUTER MIRROR GLASS REMOVAL»(ref-615391-S00947404932014051000000) ). (See «OUTER MIRROR GLASS INSTALLATION»(ref-615391-S01385233872014051000000) ).
  3. Verify that the continuity between heated outer mirror connector terminals is as indicated in the table. (Scheme 32): Checking Continuity Between Heated Outer Mirror Connector Terminals If not as indicated in the table, replace the power outer mirror. (See «POWER OUTER MIRROR REMOVAL/INSTALLATION»(ref-615391-S32623493212014051000000) ). (Scheme 33): Power Outer Mirror Continuity Reference Chart

Scheme 34

Scheme 34: Blind Spot Monitoring (BSM) Warning Indicator Light Inspection

Scheme 35

Scheme 35
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Remove the following parts: Inner garnish (See «INNER GARNISH REMOVAL/INSTALLATION»(ref-615455-S13279173212014051000000) ). Front door trim (See «FRONT DOOR TRIM REMOVAL/INSTALLATION»(ref-615455-S36547034772014051000000) ). Power outer mirror (See «POWER OUTER MIRROR REMOVAL/INSTALLATION»(ref-615391-S32623493212014051000000) ). Outer mirror glass (See «OUTER MIRROR GLASS REMOVAL»(ref-615391-S00947404932014051000000) ). (See «OUTER MIRROR GLASS INSTALLATION»(ref-615391-S01385233872014051000000) ).
  3. Verify that the continuity between blind spot monitoring (BSM) warning indicator light connector terminals is as indicated in the table. (Scheme 34): Identifying Blind Spot Monitoring Warning Indicator Light Connectors If not as indicated in the table, replace the power outer mirror. (See «POWER OUTER MIRROR REMOVAL/INSTALLATION»(ref-615391-S32623493212014051000000) ). (Scheme 35): Blind Spot Monitoring Warning Indicator Light Continuity Reference Chart

Scheme 36

Scheme 36: OUTER MIRROR GLASS REMOVAL

Scheme 37

Scheme 37

Scheme 38

Scheme 38

Scheme 39

Scheme 39

Scheme 40

Scheme 40

Scheme 41

Scheme 41

Scheme 42

Scheme 42
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Press area A of the outer mirror glass shown in r the figure so that area B moves outward.
  3. Put your hand on the lower part of the outer mirror glass and while supporting the hatch-marked area shown in the figure, remove pin C in the direction of the arrow (1). CAUTION: When removing the outer mirror glass, if excessive force is applied to the area other than cross-hatched area, the outer mirror glass could be damaged. (Scheme 36): Pressing Outer Mirror Glass Area A (Scheme 37): Removing Outer Mirror Glass Pin C
  4. Press area D of the outer mirror glass shown in the figure so that area E moves outward.
  5. Put your hand on the side part of the outer mirror glass and while supporting the hatch-marked area shown in the figure, remove pin F, pin G in the direction of the arrow (2). CAUTION: When removing the outer mirror glass, if excessive force is applied to the area other than cross-hatched area, the outer mirror glass could be damaged. (Scheme 38): Pressing Outer Mirror Glass Area D (Scheme 39): Removing Outer Mirror Glass Pin F And G
  6. Pull the outer mirror glass in the direction of the arrow (1) and remove it while detaching the pin E from the mirror glass holder.
  7. Remove the harness from hooks F. (Scheme 40): Identifying F Hooks Harness
  8. Disconnect the mirror heater connectors, (with heated outer mirror) (Scheme 41): Identifying Mirror Heater Connector
  9. Insert a tape-wrapped flathead screwdriver to the position shown in the figure, remove the blind spot monitoring (BSM) warning indicator light connector (with blind spot monitoring system). CAUTION: The connector can be easily deformed, therefore do not apply excessive force. (Scheme 42): Removing Mirror Glass Holder And Outer Mirror Glass
  10. Remove the mirror glass holder and the outer mirror glass as a single unit.

Scheme 43

Scheme 43: OUTER MIRROR GLASS INSTALLATION

Scheme 44

Scheme 44

Scheme 45

Scheme 45

Scheme 46

Scheme 46
  1. Connect the mirror heater connectors, (with heated outer mirror)
  2. Connect the blind spot monitoring (BSM) warning indicator light connector (with blind spot monitoring system). NOTE: Lightly pull the blind spot monitoring (BSM) warning indicator light connector and verify that the blind spot monitoring (BSM) warning indicator light housing cannot be pulled off. If the connection is poor, insert a tape-wrapped flathead screwdriver into position A shown in the figure and engage the connector. (Scheme 43): Identifying Mirror Heater Connector (Scheme 44): Inserting Tape Wrapped Flathead Screwdriver Into A Position
  3. Install the harness from the hook.
  4. Press part A on the outer mirror glass and install pin A. CAUTION: When installing the outer mirror glass, if excessive force is applied to the area other than cross-hatched area, the outer mirror glass could be damaged. (Scheme 45): Identifying F Hook Harness (Scheme 46): Identifying Outer Mirror Glass Pins
  5. Press part B on the outer mirror glass and install pin B.
  6. Press part C on the outer mirror glass and install pin C.
  7. Connect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).

Scheme 47

Scheme 47: Heated Outer Mirror

Scheme 48

Scheme 48
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Remove the outer mirror glass. (See «OUTER MIRROR GLASS REMOVAL»(ref-615391-S00947404932014051000000) ). (See «OUTER MIRROR GLASS INSTALLATION»(ref-615391-S01385233872014051000000) ).
  3. Verify that the resistance and continuity between the heated outer mirror terminals is as indicated in the table. If not as indicated in the table, or if the resistance is not within the specification, replace the outer mirror glass. (Scheme 47): Heated Outer Mirror Terminal Condition Chart (Scheme 48): Checking Continuity Between Heated Outer Mirror Terminals

Scheme 49

Scheme 49: Blind Spot Monitoring (BSM) Warning Indicator Light
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Remove the outer mirror glass. (See «OUTER MIRROR GLASS REMOVAL»(ref-615391-S00947404932014051000000) ). (See «OUTER MIRROR GLASS INSTALLATION»(ref-615391-S01385233872014051000000) ).
  3. Connect the battery voltage as shown in the figure. (Scheme 49): Checking Blind Spot Monitoring Warning Indicator Light If the blind spot monitoring (BSM) warning indicator light does illuminate, replace the power outer mirror.

Scheme 50

Scheme 50: OUTER MIRROR GARNISH REMOVAL/INSTALLATION

Scheme 51

Scheme 51
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Remove the outer mirror glass. (See «OUTER MIRROR GLASS REMOVAL»(ref-615391-S00947404932014051000000) ). (See «OUTER MIRROR GLASS INSTALLATION»(ref-615391-S01385233872014051000000) ).
  3. Insert a tape-wrapped flathead screwdriver into the upper outer mirror garnish and remove tab A, B, C, D in the direction of arrow (1). (Scheme 50): Removing Outer Mirror Garnish A, B, C, D Tabs
  4. Insert a tape-wrapped flathead screwdriver into the upper outer mirror garnish and remove tab F, G in the direction of arrow (2). (Scheme 51): Removing Outer Mirror Garnish F, G Tabs
  5. Install in the reverse order of removal.

AUTO-DIMMING MIRROR INSPECTION

  1. Measure the voltage at each terminal. If the voltage is not as specified in the Terminal Voltage Table (Reference), inspect the parts under "Inspection item (s)" and related wiring harnesses. If the system does not work properly even though the inspection items or related wiring harnesses do not have any malfunction, replace the auto-dimming mirror.

Auto-Dimming Mirror Terminal Voltage Layout. Scheme 52

Scheme 52: Auto-Dimming Mirror Terminal Voltage Layout
TerminalSignal nameConnected toMeasured conditionVoltage (V)Inspection item(s)
A
BIG1C/U IG1 15A fuseSwitch the ignition ON (engine on or off)B+C/U IG1 15A fuse Related wiring harnesses
Switch the ignition OFF (LOCK)1.0 or less
C
DR position signalRear body control module (RBCM)R positionB+Rear body control module (RBCM) Related wiring harnesses
Other than R position1.0 or less
E
FGNDBody groundUnder any condition1.0 or lessRelated wiring harnesses
G
H
I
JPower supplyROOM 15 A fuseUnder any conditionB+ROOM 15 A fuse Related wiring harnesses

Scheme 53

Scheme 53: REARVIEW MIRROR REMOVAL/INSTALLATION
  1. Remove the screw.
  2. Pull the rearview mirror in the direction of the arrow (1) shown in the figure
  3. Install in the reverse order of removal. (Scheme 53): Pulling Rearview Mirror

Scheme 54

Scheme 54: MIRROR BASE REMOVAL
  1. Disconnect the negative battery cable. (See «NEGATIVE BATTERY CABLE DISCONNECTION/CONNECTION [SKYACTIV-G 2.0]»(ref-615412-S04991947062014051000000) ).
  2. Remove the rearview mirror, (without auto-dimming mirror) (See «REARVIEW MIRROR REMOVAL/INSTALLATION»(ref-615391-S06487900792014051000000) ).
  3. Remove the auto-dimming mirror, (with auto-dimming mirror) (See «AUTO-DIMMING MIRROR REMOVAL/INSTALLATION»(ref-615391-S21324351182014051000000) ).
  4. Wind each end of a wire around a bar. WARNING: Using the piano wire with bare hands can cause injury. Always wear gloves when using the piano wire. NOTE: Use a long sawing action to spread the work over the whole length of the piano wire to prevent it from breaking. (Scheme 54): Caution For Using Piano Wire
  5. Fix one end of the piano wire, and while pulling the other end, cut the sealant to remove the base.

Scheme 55

Scheme 55: MIRROR BASE INSTALLATION

Scheme 56

Scheme 56
  1. Cut away all of the original sealant using a razor. WARNING: Using a razor with bare hands can cause injury. Always wear gloves when using a razor.
  2. Clean and degrease the ceramic coating on the glass and the base. CAUTION: Keep the area free of dirt and grease, and do not touch the surface. Otherwise, the primer may not properly bond to the surface of the glass.
  3. Apply primer to the bonding area of the glass and the base.
  4. Use only glass primer on the glass, and body primer on the base. Allow the primer to dry for approx. 30 min.
  5. Apply 3.0 mm {0.12 in} layer of sealant to the base. (Scheme 55): Identifying Sealant Application Area On Glass And Base
  6. Center the base in the ceramic coating and press it onto the glass.
  7. Use isopropyl alcohol to remove any excess repair sealant. Hardening time of sealant (Scheme 56): Identifying Ceramic Coating Dimensions Temperature Surface hardening time Time required until car can be put into service 5 °C {41 °F} Approx. 1.5 h Approx. 12 h 20 °C {68 °F} Approx. 1 h Approx. 4 h 35 °C {95 °F} Approx. 10 min Approx. 2 h
  8. Install the rearview mirror, (without auto-dimming mirror) (See «REARVIEW MIRROR REMOVAL/INSTALLATION»(ref-615391-S06487900792014051000000) ).
  9. Install the auto-dimming mirror, (with auto-dimming mirror) (See «AUTO-DIMMING MIRROR REMOVAL/INSTALLATION»(ref-615391-S21324351182014051000000) ).