INSPECTION AND VERIFICATION
| CAUTION | Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle. |
- Verify the customer concern.
- Visually inspect for obvious signs of damage and system integrity. Visual Inspection Electrical Fuse(s) Electrical connector(s) Wiring Harness
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
DTC INDEX
| CAUTION | When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part number 3548-1358-00. |
Note. If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to the installation of a new module/component.
Note. Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information read by the manufacturer approved diagnostic system).
Note. When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.
Note. Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Note. Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
Note. If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the cause. Always check for loose connections and corroded terminals.
| DTC | Description | Possible Cause | Action |
|---|---|---|---|
| B10EB11 | Driver door double locking motor | Driver door double locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test driver door double locking motor control circuit for short ground |
| B10EB15 | Driver door double locking motor | Driver door double locking motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test driver door double locking motor control circuit for short to power or open circuit |
| B10EC11 | Passenger door double locking motor | Passenger door double locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test passenger door double locking motor control circuit for short ground |
| B10EC15 | Passenger door double locking motor | Passenger door double locking motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test passenger door double locking motor control circuit for short to power or open circuit |
| B10ED11 | Rear door driver side double locking motor | Rear door driver side double locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test rear door driver side double locking motor control circuit for short ground |
| B10ED15 | Rear door driver side double locking motor | Rear door driver side double locking motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test rear door driver side double locking motor control circuit for short power, open circuit |
| B10EE11 | Rear door passenger side double locking motor | Rear door passenger side double locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test rear door passenger side double locking motor control circuit for short ground |
| B10EE15 | Rear door passenger side double locking motor | Rear door passenger side double locking motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test rear door passenger side double locking motor control circuit for short power, open circuit |
| B110811 | Driver door central locking motor | Driver door central locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test driver door central locking motor control circuit for short ground |
| B110815 | Driver door central locking motor | Driver door central locking motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test driver door central locking motor control circuit for short to power, open circuit |
| B110A11 | Rear door driver side central locking motor | Rear driver door central locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test rear driver door central locking motor control circuit for short ground |
| B110A15 | Rear door driver side central locking motor | Rear driver door central locking motor control circuit - short to power, open circuit | Refer to the electrical circuit diagrams and test rear driver door central locking motor control circuit for short to power, open circuit |
| B116311 | Left Mirror Heater Output | Left mirror heater control circuit - short to ground | Refer to the electrical circuit diagrams and test left mirror heater control circuit for short to ground |
| B116315 | Left Mirror Heater Output | Left mirror heater control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test left mirror heater control circuit for short to power, open circuit |
| B116411 | Right Mirror Heater Output | Right mirror heater control circuit - short to ground | Refer to the electrical circuit diagrams and test right mirror heater control circuit for short to ground |
| B116415 | Right Mirror Heater Output | Right mirror heater control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test right mirror heater control circuit for short to power, open circuit |
| B116511 | Left Front Puddle Lamp Output | Left front puddle lamp control circuit - short to ground | Refer to the electrical circuit diagrams and test left front puddle lamp control circuit for short to ground |
| B116515 | Left Front Puddle Lamp Output | Left front puddle lamp control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test left front puddle lamp control circuit for short to power, open circuit |
| B116611 | Right Front Puddle Lamp Output | Right front puddle lamp control circuit - short to ground | Refer to the electrical circuit diagrams and test right front puddle lamp control circuit for short to ground |
| B116615 | Right Front Puddle Lamp Output | Right front puddle lamp control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test right front puddle lamp control circuit for short to power, open circuit |
| B117C07 | Rear Power Window Up | Mechanical failure | Check rear window mechanism for mechanical failure |
| B117C72 | Rear Power Window Up | Actuator stuck open | Suspect the rear door module. Check and install a new module as required, refer to the new module/component installation note at the top of the DTC Index |
| B117C73 | Rear Power Window Up | Actuator stuck closed | Suspect the rear door module. Check and install a new module as required, refer to the new module/component installation note at the top of the DTC Index |
| B117C92 | Rear Power Window Up | Performance or incorrect operation | Refer to the electrical circuit diagrams and check rear door module power and ground supplies |
| B117D72 | Rear Power Window Down | Actuator stuck open | Suspect the rear door module. Check and install a new module as required, refer to the new module/component installation note at the top of the DTC Index |
| B117D73 | Rear Power Window Down | Actuator stuck closed | Suspect the rear door module. Check and install a new module as required, refer to the new module/component installation note at the top of the DTC Index |
| B117E07 | Front Power Window Up | Mechanical failure | Check front window mechanism for mechanical failure |
| B117E72 | Front Power Window Up | Actuator stuck open | Suspect the DDM. Check and install a new DDM as required, refer to the new module/component installation note at the top of the DTC Index |
| B117E73 | Front Power Window Up | Actuator stuck closed | Suspect the DDM. Check and install a new DDM as required, refer to the new module/component installation note at the top of the DTC Index |
| B117F72 | Front Power Window Down | Actuator stuck open | Suspect the DDM. Check and install a new DDM as required, refer to the new module/component installation note at the top of the DTC Index |
| B117F73 | Front Power Window Down | Actuator stuck closed | Suspect the DDM. Check and install a new DDM as required, refer to the new module/component installation note at the top of the DTC Index |
| B118929 | Front Window Position Sensor | Front window hall position sensor - signal invalid | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| B118A29 | Rear Window Position Sensor | Rear window hall position sensor - signal invalid | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| B11D183 | LIN Bus Circuit "C" | Value of signal protection calculation incorrect | Suspect driver switchpack. Check and install a new driver switchpack as required, refer to the new module/component installation note at the top of the DTC Index |
| B11D186 | LIN Bus Circuit "C" | Signal invalid | Suspect driver switchpack. Check and install a new driver switchpack as required, refer to the new module/component installation note at the top of the DTC Index |
| B11D187 | LIN Bus Circuit "C" | Missing message | Suspect driver switchpack. Check and install a new driver switchpack as required, refer to the new module/component installation note at the top of the DTC Index |
| B11F611 | Driver Folding Mirror Motor | Driver folding mirror motor control circuit - short to ground | Refer to the electrical circuit diagrams and check driver folding mirror motor control circuit for short to ground |
| B11F615 | Driver Folding Mirror Motor | Driver folding mirror motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check driver folding mirror motor control circuit for short to power, open circuit |
| B1A9883 | LIN Bus Circuit #1 | Value of signal protection calculation incorrect | Refer to the electrical circuit diagrams and check LIN circuit between DDM and rear door module for short/open circuits |
| B1A9886 | LIN Bus Circuit #1 | Signal invalid | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check LIN circuit between DDM and rear door module for short/open circuits |
| B1A9887 | LIN Bus Circuit #1 | Missing message | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check LIN circuit between DDM and rear door module for short/open circuits |
| B1C0911 | Driver Left/Right Mirror Motor Circuit | Driver left/right mirror motor control circuit - short to ground | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test driver left/right mirror motor control circuit for short to ground |
| B1C0915 | Driver Left/Right Mirror Motor Circuit | Driver left/right mirror motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test driver left/right mirror motor control circuit for short to power, open circuit |
| B1C1011 | Driver Up/Down Mirror Motor Circuit | Driver up/down mirror motor control circuit - short to ground | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test driver up/down mirror motor control circuit for short to ground |
| B1C1015 | Driver Up/Down Mirror Motor Circuit | Driver up/down mirror motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test driver up/down mirror motor control circuit for short to power, open circuit |
| B1C1311 | Driver Up/Down Mirror Motor Feedback Circuit | Driver up/down mirror motor feedback circuit - short to ground | Refer to the electrical circuit diagrams and test driver up/down mirror motor feedback circuit for short to ground |
| B1C1315 | Driver Up/Down Mirror Motor Feedback Circuit | Driver up/down mirror motor feedback circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test driver up/down mirror motor feedback circuit for short to power, open circuit |
| B1C1411 | Driver Left/Right Mirror Motor Feedback Circuit | Driver left/right mirror motor feedback circuit - short to ground | Refer to the electrical circuit diagrams and test driver left/right mirror motor feedback circuit for short to ground |
| B1C1415 | Driver Left/Right Mirror Motor Feedback Circuit | Driver left/right mirror motor feedback circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test driver left/right mirror motor feedback circuit for short to power, open circuit |
| B1D0611 | Left Turn Indicator | Left side turn indicator repeater lamp circuit - short to ground | Refer to the electrical circuit diagrams and check left side turn indicator repeater lamp circuit for short to ground |
| B1D0615 | Left Turn Indicator | Left side turn indicator repeater lamp circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check left side turn indicator repeater lamp circuit for short to power, open circuit |
| B1D0711 | Right Turn Indicator | Right side turn indicator repeater lamp circuit - short to ground | Refer to the electrical circuit diagrams and check right side turn indicator repeater lamp circuit for short to ground |
| B1D0715 | Right Turn Indicator | Right side turn indicator repeater lamp circuit - short to power, open circuit | Refer to the electrical circuit diagrams and check right side turn indicator repeater lamp circuit for short to power, open circuit |
| C1B1411 | Sensor Supply #1 | Window position hall sensors supply circuit - short to ground | Refer to the electrical circuit diagrams and test window position hall sensors supply circuit for short to ground |
| C1B1415 | Sensor Supply #1 | Window position hall sensors supply circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test window position hall sensors supply circuit for short to power, open circuit |
| C1B1511 | Sensor Supply #2 | Hall sensor supply circuit - short to ground | Refer to the electrical circuit diagrams and test window position hall sensors supply circuit for short to ground |
| C1B1515 | Sensor Supply #2 | Hall sensor supply circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test window position hall sensors supply circuit for short to power, open circuit |
| U001000 | Medium Speed CAN Communication Bus | Bus off | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| U014000 | Lost Communication With Body Control Module | Missing message from CJB | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| U020800 | Lost Communication With Seat Control Module "A" | Missing message from driver seat module | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| U030000 | Internal Control Module Software Incompatibility | Invalid configuration message is received | Re-configure the RJB using the manufacturer approved diagnostic system. Clear the DTC and retest. If the DTC remains suspect the DDM. Check and install a new module as required, refer to the new module/component installation note at the top of the DTC Index |
| U200224 | Switch | Signal stuck high | Clear DTC and re-test. If DTC remains, suspect the passenger side window switch. Check and install a new passenger side window switch |
| U200424 | Auxiliary Switch Pack | Left or right rear door local switch - signal stuck high | Check for stuck rear window switch. Refer to the electrical circuit diagrams and check left or right rear door local switch circuit for short circuit |
| U201011 | Switch illumination | Rear window switch illumination circuit - short to ground | Refer to the electrical circuit diagrams and check rear window switch illumination circuit for short to ground |
| U201208 | Car Configuration Parameter(s) | Bus signal/message failures | Cycle the ignition status and re-test. If DTC remains, re-configure the RJB using the manufacturer approved diagnostic system |
| U201324 | Switch Pack | Signal stuck high | Clear DTC and re-test. If DTC remains, install a new driver door switch pack |
| U201444 | Control Module Hardware | Data memory failure | Suspect the DDM. Check and install a new DDM as required, refer to the new module/component installation note at the top of the DTC Index |
| U210000 | Initial Configuration Not Complete | No sub type information | Re-configure the DDM using the manufacturer approved diagnostic system |
| U300049 | Control Module | Internal electronic failure | Suspect the DDM. Check and install a new DDM as required, refer to the new module/component installation note at the top of the DTC Index |
| U300255 | Vehicle Identification Number | Not configured | Re-configure the DDM as new using the manufacturer approved diagnostic system and re-test. If DTC remains install a new module, refer to the new module/component installation note at the top of the DTC Index |
| U300281 | Vehicle Identification Number (VIN) | Vehicle/component mis-match. Corrupt VIN data being transmitted, module previously installed to other vehicle | Check and install correct/new module as required, refer to the new module/component installation note at the top of the DTC Index |
| U300362 | Battery voltage | Mis-match in battery voltage, of 2 volts or more, between DDM and RJB | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| CAUTION | Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle. |
- Verify the customer concern.
- Visually inspect for obvious signs of damage and system integrity. Visual Inspection Mechanical Electrical Misaligned door(s), hood or luggage compartment lid Door latch(s) Actuating rod(s) Exterior door handle(s) Interior door handle(s) Door lock cylinder Cable(s) Luggage compartment lid exterior release switch Fuse(s) Wiring harness Electrical connector(s) Door lock actuator(s) Remote transmitter batteries Vehicle battery Remote transmitter Door lock switch(s)
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
| CAUTION | When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part number 3548-1358-00. |
Note. If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to the installation of a new module/component.
Note. Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information read by the manufacturer approved diagnostic system).
Note. When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.
Note. Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Note. Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
Note. If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the cause. Always check for loose connections and corroded terminals.
| DTC | Description | Possible Cause | Action |
|---|---|---|---|
| B102B00 | Passive Key | Response Error - general failure | Using the manufacturer approved diagnostic system, clear all passive keys, re-learn all passive keys |
| B10C100 | Left Front Unlock Pull Switch | No subtype information | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| B10C124 | Left Front Unlock Pull Switch | Signal stuck high - button stuck in active position | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Check for stuck left front unlock switch. Refer to the electrical circuit diagrams and check left front unlock switch circuit for short to ground |
| B10C200 | Left Rear Unlock Pull Switch | No subtype information | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| B10C224 | Left Rear Unlock Pull Switch | Signal stuck high - button stuck in active position | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Check for stuck left rear unlock switch. Refer to the electrical circuit diagrams and check left rear unlock switch circuit for short to ground |
| B10C300 | Right Front Unlock Pull Switch | No subtype information | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| B10C324 | Right Front Unlock Pull Switch | Signal stuck high - button stuck in active position | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Check for stuck right front unlock switch. Refer to the electrical circuit diagrams and check right front unlock switch circuit for short to ground |
| B10C400 | Right Rear Unlock Pull Switch | No subtype information | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| B10C424 | Right Rear Unlock Pull Switch | Signal stuck high - button stuck in active position | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Check for stuck right rear unlock switch. Refer to the electrical circuit diagrams and check right front unlock switch circuit for short to ground |
| B10C524 | Trunk Unlock Pull Switch | Signal stuck high - button stuck in active position | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Check for stuck luggage compartment lid unlock switch. Refer to the electrical circuit diagrams and check luggage compartment lid unlock switch circuit for short to ground |
| B10C61F | Exterior Trunk Antenna | Circuit intermittent - general electrical error | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check exterior luggage compartment antenna circuits for short to ground, power, open circuit |
| B10C71F | Interior Trunk Antenna | Circuit intermittent - general electrical error | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check interior luggage compartment antenna circuits for short to ground, power, open circuit |
| B10C81F | Interior Center Antenna | Circuit intermittent - general electrical error | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check interior center antenna circuits for short to ground, power, open circuit |
| B10C91F | Interior Front Antenna | Circuit intermittent - general electrical error | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check interior front antenna circuits for short to ground, power, open circuit |
| B10CA1F | Left Rear Door Handle Antenna | Circuit intermittent - general electrical error | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check left rear door handle antenna circuits for short to ground, power, open circuit |
| B10CB1F | Right Rear Door Handle Antenna | Circuit intermittent - general electrical error | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check right rear door handle antenna circuits for short to ground, power, open circuit |
| B10CC24 | Left Front Latch Clutch Switch | Signal stuck high - button stuck in active position | Check for stuck left front door latch clutch switch. Refer to the electrical circuit diagrams and check left front door latch clutch switch circuit for short to ground |
| B10CD24 | Left Rear Latch Clutch Switch | Signal stuck high - button stuck in active position | Check for stuck left rear door latch clutch switch. Refer to the electrical circuit diagrams and check left rear door latch clutch switch circuit for short to ground |
| B10CE24 | Right Front Latch Clutch Switch | Signal stuck high - button stuck in active position | Check for stuck right front door latch clutch switch. Refer to the electrical circuit diagrams and check right front door latch clutch switch circuit for short to ground |
| B10CF24 | Right Rear Latch Clutch Switch | Signal stuck high - button stuck in active position | Check for stuck right rear door latch clutch switch. Refer to the electrical circuit diagrams and check right rear door latch clutch switch circuit for short to ground |
| B10D124 | Left Front Lock Button | Signal stuck high - button stuck in active position | Check for stuck left front door handle lock switch. Refer to the electrical circuit diagrams and check left front door handle lock switch circuit for short to ground |
| B10D224 | Left Rear Lock Button | Signal stuck high - button stuck in active position | Check for stuck left rear door handle lock switch. Refer to the electrical circuit diagrams and check left rear door handle lock switch circuit for short to ground |
| B10D324 | Right Front Lock Button | Signal stuck high - button stuck in active position | Check for stuck right front door handle lock switch. Refer to the electrical circuit diagrams and check right front door handle lock switch circuit for short to ground |
| B10D424 | Right Rear Lock Button | Signal stuck high - button stuck in active position | Check for stuck right rear door handle lock switch. Refer to the electrical circuit diagrams and check left front door handle lock switch circuit for short to ground |
| U001000 | Medium Speed CAN Communication Bus | No subtype information | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Carry out CAN network integrity test using the manufacturer approved diagnostic system |
| U014000 | Lost Communication With Body Control Module | Missing message from CJB | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Carry out CAN network integrity test using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check power and ground supplies to CJB |
| U014200 | Lost Communication With Body Control Module "B" | Missing message from RJB | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Carry out CAN network integrity test using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check power and ground supplies to RJB |
| U015500 | Lost Communication With Instrument Panel Cluster (IPC) Control Module | Missing message from instrument cluster | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Carry out CAN network integrity test using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check power and ground supplies to instrument cluster |
| U030000 | Internal Control Module Software Incompatibility | Invalid configuration message is received | Re-configure the RJB using the manufacturer approved diagnostic system. Clear the DTC and retest. If the DTC is still logged suspect the remote keyless entry module, refer to the new module installation note at the top of the DTC Index |
| U201F00 | External Receiver | No subtype information - communication error | Suspect the RF receiver, check and install a new RF receiver as required, refer to the new module/component installation note at top of DTC Index |
| U201F13 | External Receiver | Line open | Refer to the electrical circuit diagrams and test RF receiver communication circuit to remote keyless entry module for short to ground or open circuit |
| U201F87 | External Receiver | Transmission error | Refer to the electrical circuit diagrams and check the data line between the RF receiver and the remote keyless entry module for short, open circuit. Suspect the RF receiver or remote keyless entry module, check and install a new RF receiver or remote keyless entry module as required, refer to the new module/component installation note at top of DTC Index |
| U210000 | Initial Configuration Not Complete | No subtype information | Configure the Remote Keyless Entry module using the manufacturer approved diagnostic system |
| U210100 | Control Module Configuration Incompatible | No subtype information | Re-configure the RJB using the manufacturer approved diagnostic system |
| U300049 | Control Module | Internal electronic failure | Install a new remote keyless entry module, refer to the new module installation note at the top of the DTC Index |
| U300281 | Vehicle Identification Number | Vehicle/component mis-match. Module previously installed to other vehicle | Install correct/new module to vehicle specification, refer to the new module/component installation note at the top of the DTC Index |
| U300362 | Battery Voltage | Mis-match in battery voltage, of 2 volts or more, between remote keyless entry module and RJB | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| CAUTION | Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle. |
- Verify the customer concern.
- Visually inspect for obvious signs of damage and system integrity. Visual Inspection Electrical Fuse(s) Electrical connector(s) Wiring Harness
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
| CAUTION | When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part number 3548-1358-00. |
Note. If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to the installation of a new module/component.
Note. Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information read by the manufacturer approved diagnostic system).
Note. When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.
Note. Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Note. Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
Note. If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the cause. Always check for loose connections and corroded terminals.
| DTC | Description | Possible Cause | Action |
|---|---|---|---|
| B10EB11 | Driver door double locking motor | Driver door double locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test driver door double locking motor control circuit for short ground |
| B10EB15 | Driver door double locking motor | Driver door double locking motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test driver door double locking motor control circuit for short to power or open circuit |
| B10EC11 | Passenger door double locking motor | Passenger door double locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test passenger door double locking motor control circuit for short ground |
| B10EC15 | Passenger door double locking motor | Passenger door double locking motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test passenger door double locking motor control circuit for short to power or open circuit |
| B10ED11 | Rear door driver side double locking motor | Rear door driver side double locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test rear door driver side double locking motor control circuit for short ground |
| B10ED15 | Rear door driver side double locking motor | Rear door driver side double locking motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test rear door driver side double locking motor control circuit for short power, open circuit |
| B10EE11 | Rear door passenger side double locking motor | Rear door passenger side double locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test rear door passenger side double locking motor control circuit for short ground |
| B10EE15 | Rear door passenger side double locking motor | Rear door passenger side double locking motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test rear door passenger side double locking motor control circuit for short power, open circuit |
| B110911 | Passenger door central locking motor | Passenger door central locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test passenger door central locking motor control circuit for short ground |
| B110915 | Passenger door central locking motor | Passenger door central locking motor control circuit - short to power, open circuit | Refer to the electrical circuit diagrams and test passenger door central locking motor control circuit for short to power, open circuit |
| B110B11 | Rear door passenger side central locking motor | Rear passenger door central locking motor control circuit - short to ground | Refer to the electrical circuit diagrams and test rear passenger door central locking motor control circuit for short ground |
| B110B15 | Rear door passenger side central locking motor | Rear passenger door central locking motor control circuit - short to power, open circuit | Refer to the electrical circuit diagrams and test rear passenger door central locking motor control circuit for short to power, open circuit |
| B116311 | Left Mirror Heater Output | Left mirror heater control circuit - short to ground | Refer to the electrical circuit diagrams and test left mirror heater control circuit for short to ground |
| B116315 | Left Mirror Heater Output | Left mirror heater control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test left mirror heater control circuit for short to power, open circuit |
| B116411 | Right Mirror Heater Output | Right mirror heater control circuit - short to ground | Refer to the electrical circuit diagrams and test right mirror heater control circuit for short to ground |
| B116415 | Right Mirror Heater Output | Right mirror heater control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test right mirror heater control circuit for short to power, open circuit |
| B116511 | Left Front Puddle Lamp Output | Left front puddle lamp control circuit - short to ground | Refer to the electrical circuit diagrams and test left front puddle lamp control circuit for short to ground |
| B116515 | Left Front Puddle Lamp Output | Left front puddle lamp control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test left front puddle lamp control circuit for short to power, open circuit |
| B116611 | Right Front Puddle Lamp Output | Right front puddle lamp control circuit - short to ground | Refer to the electrical circuit diagrams and test right front puddle lamp control circuit for short to ground |
| B116615 | Right Front Puddle Lamp Output | Right front puddle lamp control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test right front puddle lamp control circuit for short to power, open circuit |
| B117C07 | Rear Power Window Up | Mechanical failure | Check rear window mechanism for mechanical failure |
| B117C72 | Rear Power Window Up | Actuator stuck open | Suspect the rear door module. Check and install a new module as required, refer to the new module/component installation note at the top of the DTC Index |
| B117C73 | Rear Power Window Up | Actuator stuck closed | Suspect the rear door module. Check and install a new module as required, refer to the new module/component installation note at the top of the DTC Index |
| B117C92 | Rear Power Window Up | Performance or incorrect operation | Refer to the electrical circuit diagrams and check rear door module power and ground supplies |
| B117D72 | Rear Power Window Down | Actuator stuck open | Suspect the rear door module. Check and install a new module as required, refer to the new module/component installation note at the top of the DTC Index |
| B117D73 | Rear Power Window Down | Actuator stuck closed | Suspect the rear door module. Check and install a new module as required, refer to the new module/component installation note at the top of the DTC Index |
| B117E07 | Front Power Window Up | Mechanical failure | Check the front window mechanism for mechanical failure |
| B117E72 | Front Power Window Up | Actuator stuck open | Suspect the PDM. Check and install a new PDM as required, refer to the new module/component installation note at the top of the DTC Index |
| B117E73 | Front Power Window Up | Actuator stuck closed | Suspect the PDM. Check and install a new PDM as required, refer to the new module/component installation note at the top of the DTC Index |
| B117F72 | Front Power Window Down | Actuator stuck open | Suspect the PDM. Check and install a new PDM as required, refer to the new module/component installation note at the top of the DTC Index |
| B117F73 | Front Power Window Down | Actuator stuck closed | Suspect the PDM. Check and install a new PDM as required, refer to the new module/component installation note at the top of the DTC Index |
| B118929 | Front Window Position Sensor | Front window hall position sensor - signal invalid | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| B118A29 | Rear Window Position Sensor | Rear window hall position sensor - signal invalid | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| B11D183 | LIN Bus Circuit "C" | Value of signal protection calculation incorrect | Suspect driver switchpack. Check and install a new driver switchpack as required, refer to the new module/component installation note at the top of the DTC Index |
| B11D186 | LIN Bus Circuit "C" | Signal invalid | Suspect driver switchpack. Check and install a new driver switchpack as required, refer to the new module/component installation note at the top of the DTC Index |
| B11D187 | LIN Bus Circuit "C" | Missing message | Suspect driver switchpack. Check and install a new driver switchpack as required, refer to the new module/component installation note at the top of the DTC Index |
| B11F711 | Passenger Folding Mirror Motor | Passenger folding mirror motor control circuit - short to ground | Refer to the electrical circuit diagrams and check passenger folding mirror motor control circuit for short to ground |
| B11F715 | Passenger Folding Mirror Motor | Passenger folding mirror motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check passenger folding mirror motor control circuit for short to power, open circuit |
| B1A9883 | LIN Bus Circuit #1 | Value of signal protection calculation incorrect | Refer to the electrical circuit diagrams and check LIN circuit between DDM and rear door module for short/open circuits |
| B1A9886 | LIN Bus Circuit #1 | Signal invalid | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check LIN circuit between DDM and rear door module for short/open circuits |
| B1A9887 | LIN Bus Circuit #1 | Missing message | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check LIN circuit between DDM and rear door module for short/open circuits |
| B1C1111 | Passenger Left/Right Mirror Motor Circuit | Passenger left/right mirror motor control circuit - short to ground | Refer to the electrical circuit diagrams and test passenger left/right mirror motor control circuit for short to ground |
| B1C1115 | Passenger Left/Right Mirror Motor Circuit | Passenger left/right mirror motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test passenger left/right mirror motor control circuit for short to power, open circuit |
| B1C1211 | Passenger Up/Down Mirror Motor Circuit | Passenger up/down mirror motor control circuit - short to ground | Refer to the electrical circuit diagrams and test passenger up/down mirror motor control circuit for short to ground |
| B1C1215 | Passenger Up/Down Mirror Motor Circuit | Passenger up/down mirror motor control circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test passenger up/down mirror motor control circuit for short to power, open circuit |
| B1C1511 | Passenger Up/Down Mirror Motor Feedback Circuit | Passenger up/down mirror motor feedback circuit - short to ground | Refer to the electrical circuit diagrams and test passenger up/down mirror motor feedback circuit for short to ground |
| B1C1515 | Passenger Up/Down Mirror Motor Feedback Circuit | Passenger up/down mirror motor feedback circuit - short to power, open circuit | Refer to the electrical circuit diagrams and test passenger up/down mirror motor feedback circuit for short to power, open circuit |
| B1C1611 | Passenger Left/Right Mirror Motor Feedback Circuit | Passenger left/right mirror motor feedback circuit - short to ground | Refer to the electrical circuit diagrams and test passenger left/right mirror motor feedback circuit for short to ground |
| B1C1615 | Passenger Left/Right Mirror Motor Feedback Circuit | Passenger left/right mirror motor feedback circuit - short to power, open circuit | Refer to the electrical circuit diagrams and test passenger left/right mirror motor feedback circuit for short to power, open circuit |
| B1D0611 | Left Turn Indicator | Left side turn indicator repeater lamp circuit - short to ground | Refer to the electrical circuit diagrams and check left side turn indicator repeater lamp circuit for short to ground |
| B1D0615 | Left Turn Indicator | Left side turn indicator repeater lamp circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check left side turn indicator repeater lamp circuit for short to power, open circuit |
| B1D0711 | Right Turn Indicator | Right side turn indicator repeater lamp circuit - short to ground | Refer to the electrical circuit diagrams and check right side turn indicator repeater lamp circuit for short to ground |
| B1D0715 | Right Turn Indicator | Right side turn indicator repeater lamp circuit - short to power, open circuit | Refer to the electrical circuit diagrams and check right side turn indicator repeater lamp circuit for short to power, open circuit |
| C1B1411 | Sensor Supply #1 | Front window position hall sensor supply circuit - short to ground | Refer to the electrical circuit diagrams and test front window position hall sensor supply circuit for short to ground |
| C1B1415 | Sensor Supply #1 | Front window position hall sensor supply circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test front window position hall sensor supply circuit for short to power, open circuit |
| C1B1511 | Sensor Supply #2 | Hall sensor supply circuit - short to ground | Refer to the electrical circuit diagrams and test window position hall sensors supply circuit for short to ground |
| C1B1515 | Sensor Supply #2 | Hall sensor supply circuit - short to power, open circuit | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test window position hall sensors supply circuit for short to power, open circuit |
| U001000 | Medium Speed CAN Communication Bus | Bus off | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| U014000 | Lost Communication With Body Control Module | Missing message from CJB | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| U020800 | Lost Communication With Seat Control Module "A" | Missing message from driver seat module | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| U030000 | Internal Control Module Software Incompatibility | Invalid configuration message is received | Re-configure the RJB using the manufacturer approved diagnostic system. Clear the DTC and retest. If the DTC remains suspect the PDM. Check and install a new module as required, refer to the new module/component installation note at the top of the DTC Index |
| U200224 | Switch | Signal stuck high | Clear DTC and re-test. If DTC remains, suspect the passenger side window switch. Check and install a new passenger side window switch |
| U200424 | Auxiliary Switch Pack | Left or right rear door local switch - signal stuck high | Check for stuck rear window switch. Refer to the electrical circuit diagrams and check left or right rear door local switch circuit for short circuit |
| U201011 | Switch illumination | Rear window switch illumination circuit - short to ground | Refer to the electrical circuit diagrams and check rear window switch illumination circuit for short to ground |
| U201208 | Car Configuration Parameter(s) | Bus signal/message failures | Cycle the ignition status and re-test. If DTC remains, re-configure the RJB using the manufacturer approved diagnostic system |
| U201324 | Switch Pack | Signal stuck high | Clear DTC and re-test. If DTC remains, install a new driver door switch pack |
| U201444 | Control Module Hardware | Data memory failure | Suspect the PDM. Check and install a new PDM as required, refer to the new module/component installation note at the top of the DTC Index |
| U210000 | Initial Configuration Not Complete | No sub type information | Re-configure the PDM using the manufacturer approved diagnostic system |
| U300049 | Control Module | Internal electronic failure | Suspect the PDM. Check and install a new PDM as required, refer to the new module/component installation note at the top of the DTC Index |
| U300255 | Vehicle Identification Number | Not configured | Re-configure the PDM as new using the manufacturer approved diagnostic system and re-test. If DTC remains install a new module, refer to the new module/component installation note at the top of the DTC Index |
| U300281 | Vehicle Identification Number (VIN) | Vehicle/component mis-match. Corrupt VIN data being transmitted, module previously installed to other vehicle | Check and install correct/new module as required, refer to the new module/component installation note at the top of the DTC Index |
| U300362 | Battery voltage | Mis-match in battery voltage, of 2 volts or more, between PDM and RJB | Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
Scheme 10
- Refer to «Battery Disconnect and Connect»(ref-568400-S03532047432013072200000) information.
- Refer to «Front Door Trim Panel»(ref-568405-S17125890272013072200000) information.