Navigation System Acura ZDX I

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General Operation

Refer to the Navigation Service information for the navigation system operating procedures.

Anti-Theft Feature

The navigation system has a coded theft protection circuit. Make sure you have the anti-theft security code before

1. Disconnecting the battery.
2. Disconnecting the audio-navigation unit connector A (24P).
3. Removing the No. 15 (10 A) fuse from the under-hood fuse/relay box.

After service, reconnect power to the audio-navigation unit, and turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode. Enter the 5-digit anti-theft security code.

If the code card is lost or unavailable, you can get the code from the iN using the navigation system serial number. The system serial number can easily be obtained without removing the audio-navigation unit. To get the serial number and the code, do this

1. Press and hold the MENU, the MAP/GUIDE, and the CANCEL buttons at the same time.
2. At the select diagnosis items screen, select Detail Information & Setting, select Unit Check, then ECU Info. The system runs a brief diagnosis, then the audio-navigation unit serial number is displayed at the bottom of the screen.
3. Use the Anti-theft code inquiry option on the iN to look up the 5-digit anti-theft code. The iN may display more than one code for a given serial number. This is because serial numbers are not unique. You may have to try more than one 5-digit code. If no code is shown, or if the code(s) given do not work in the audio-navigation unit, contact the Automobile Warranty department.

Alternatively, you can find the serial number on the upper label which is located on the audio-navigation unit in the dash.

The HDD and audio-navigation unit are mated to each other and can only be mated to a new unit. If someone tried to put a stolen HDD in another audio-navigation unit, or insert their HDD in a stolen audio-navigation unit, the two components cannot mate and a HDD read error appears on the display.

When replacing the audio-navigation unit, be sure to give the client the new anti-theft security code.

Symptom Diagnosis

Certain circumstances and system limitations may result in occasional vehicle positioning errors. Some clients may think this indicates a problem with the navigation system when, in fact, the system is normal. Keep the following items in mind when interviewing clients about symptoms of the navigation system.

Self-Inertial Navigation Limitations

The limitations of the self-inertial portion of the navigation system (the yaw rate sensor and the vehicle speed pulse) can cause discrepancies between the vehicle's actual position and the indicated vehicle's position (GPS vehicle position).

The following circumstances may cause vehicle positioning errors

1. Moving the vehicle with the engine stopped and the vehicle stopped, such as by ferry or tow truck, or if the vehicle is spun on a turn table.
2. Tire slippage, changes in tire rolling diameters, and some driving situations may cause discrepancies in travel distances. Examples of this include: Continuous tire slippage on a slippery surface Driving with snow chains mounted Abnormal tire pressure Incorrect tire size Frequent lane changes across a wide highway Continuous driving on a straight or gently curving highway Very bumpy roads
3. Tolerances in the system and map inaccuracies sometimes limit how precisely the vehicle's position is indicated. Examples of this include: Driving on roads not shown on the map (map matching is not possible) Driving on a road that winds in one direction, such as a loop bridge, an interchange, or a spiral parking garage Driving on a road with a series of sharp hair-pin turns Driving near a gradual highway exit or transition Driving on one of two close parallel roads Making many 90 degree turns

Global Positioning System (GPS) Limitations

The GPS cannot detect the vehicle's position or elevation during the following instances

1. For the first 5 to 10 minutes after reconnecting the battery (this process can take as long as 45 minutes).
2. When the satellite signals are blocked by tall buildings, mountains, tunnels, large trees, inside parking structures or large trucks.
3. When the GPS antenna is blocked by metallic window tinting or by an object placed above it in the vehicle. The GPS antenna requires a clear unobstructed view of the sky.
4. When there is no satellite signal output (signal output is sometimes stopped for satellite servicing).
5. When the satellite signals are blocked by the operation of some electronic aftermarket accessories including, but not limited to non-OEM in-dash entertainment units (amp, CD players/changers, radar detectors, theft recovery systems, etc.) and cell phones placed near the navigation system.

The accuracy of the GPS is reduced during these instances

1. Metallic window tinting above the GPS antenna.
2. When only three or less satellite signals are received (Four satellite signals are required for accurate positioning).
3. When driving near high tension power lines.
4. When the satellite signals are blocked by the operation of some electronic aftermarket accessories including, but not limited to non-OEM in-dash entertainment units (amp, CD players/changers, radar detectors, theft recovery systems, etc.) and cell phones placed near the navigation system.
5. When the satellite control centers are experiencing problems.

Muting Logic

Whenever the navigation system is giving guidance, outputs of all the speakers except the center speaker are decreased. When the voice control system is being used, all of the speakers are muted. If the AcuraLink or HandsFreeLink is in use, the voice control system is unavailable and a message appears onscreen.

LCD Unit Limitations

Note. The screen is not touch sensitive. Use the interface dial and buttons to select items on the screen.

1. In cold temperatures, the display may stay dark for the first 1 minute until it warms up.
2. When the display is too hot because of direct summer sunlight, it will remain dark until the temperature drops (you may see an error message displayed stating this fact).
3. When the humidity is high and the interior temperature is low, the display may appear cloudy. The display will clear up after some use.
4. Fingerprints on the screen may be noticeable. Clean the screen with a soft, damp cloth. You may use a mild cleaner intended for eye glasses or computer screens. To avoid scratching the panel, do not rub too hard or use abrasive cleaners or shop towels.

Symptom Duplication

1. When the symptom can be duplicated, verify that it is not a characteristic of the system. Review the navigation system service information and compare it to a known-good vehicle (with the same software and database), under the same conditions. If the symptom is not the same as the known-good vehicle, follow the self-diagnostic procedures and the appropriate troubleshooting procedures.
2. When the symptom does not reappear or only reappears intermittently, ask the client about the conditions when the symptom occurred. Always ask the client to demonstrate the problem Try to establish possible user error or misunderstanding of the system Try to establish if outside interference may have been the cause Try to duplication the symptom under the same conditions the client experienced Vibration, temperature extremes, and moisture (dew, humidity) are factors that are difficult to duplicate Inspect the vehicle for after-market electronic devices (amp, CD players/changers, radar detectors, theft recovery systems, etc.) that may be hidden NOTE: When troubleshooting navigation system problems, ensure that the known-good vehicle is the same software version year and model as the vehicle being serviced. Mixing incompatible navigation systems or other system components can delay the troubleshooting process by creating symptoms or issues unrelated to the original problem.

Audio-Navigation Unit and HDD Service Precautions

Contrary to previous generations of navigation units, the audio-navigation unit and the HDD cannot be substituted separately. You can substitute a combined audio-navigation unit and HDD with a known-good combined audio-navigation unit and HDD. When the audio-navigation unit and HDD are connected to a vehicle, and powered up for the first time, the audio-navigation unit and HDD go through a mating process where the HDD writes the audio-navigation unit's serial number to its memory. The audio-navigation unit and HDD are available separately.

When you get a replacement audio-navigation unit, the unit arrives able to mate one time to a HDD. When you connect the audio-navigation unit to the HDD and power it up for the first time, the two components are mated. Once the audio-navigation unit is mated, it does not accept an HDD that is already mated to another audio-navigation unit. It does accept a new HDD.

The HDD is removable from the audio-navigation unit. If the audio-navigation unit is replaced, install the original HDD into the new audio-navigation unit. When you transfer the HDD, all the client's settings, music, and photographs are transferred.

The HDD is able to mate more than once, allowing you to transfer the HDD with the client's information to a new audio-navigation unit. The HDD must mate to a new audio-navigation unit. It cannot mate to an audio-navigation unit that has been mated to another HDD.

If you need to replace the HDD, there is no way to transfer client data, music, or pictures to a new HDD. Explain to your client that their music and personal information is not transferable. The navigation system has the save users memory function available, but Acura does not recommend using it. If the HDD is OK, install it in the new audio-navigation unit and it will automatically transfer all the client's information and settings.

If you need to replace the HDD, you can try to back-up the navigation data (if possible) and transfer it to the new HDD. See SAVE USERS MEMORY (see ). The save users memory function only copies client settings and phone information. There is no way to copy or transfer music and photographs that are saved on the HDD to a new HDD. Explain to your client that this information is not transferable and will be lost.

1. When the battery is disconnected, the internal GPS clock resets to 0:00. The clock resets to the correct time after the system finishes GPS initialization.
2. Before disconnecting the battery, make sure you have the anti-theft code for the navigation system. Also obtain any PGM-FI or A/T DTCs and freeze frame date (which are lost when the PCM loses power).
3. After reconnecting the battery, you have to wait to get the initial signal from the satellite. It will take from 10 to 45 minutes.
4. Adjust the setup clock settings (time zone and daylight savings) in the navigation system.
5. Before returning the vehicle to the client, enter the anti-theft code for the navigation system.
6. Enter the client's audio presets.
7. Install any discs that were removed.

System Initialization

If the navigation system loses power (like the battery was disconnected), the navigation system requires initialization. Once completed, your system is ready to use.

This initialization requires the following

1. Entering the 5-digit anti-theft security code to unlock the system.
2. GPS initialization (may not be needed depending of the length of time the system was without power).
3. Map matching aligns the GPS to a location on the map.

Entering the Security Code

Any time the navigation system loses power, you need to enter the 5-digit anti-theft code on the navigation system display. This 5-digit code is located on a small code card that was given to the client. Enter the 5-digit code.

If the anti-theft code is missing, get the serial number from the audio-navigation unit and use the iN to look it up. You do not need to remove the audio-navigation unit. See Anti-theft feature.

When replacing the audio-navigation unit, make sure you give the client the new anti-theft security code.

GPS Initialization

Note. You must park the vehicle outside with a clear view of the sky.

Depending on the length of time the battery was disconnected, your system may require GPS initialization. If it does, the CSF screen appears

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If this procedure is not necessary, the system proceeds directly to the Disclaimer screen. During initialization, the system searches for all available GPS satellites, and obtains their orbital information. During this procedure the vehicle should be out in the open with a clear view of the sky.

If the navigation system finds the satellites properly, the CSF screen changes to the Disclaimer screen. If within 10 minutes the system fails to locate a sufficient number of satellites to locate your position, the following screen appears.

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If this screen appears, turn off the (engine, then restart the vehicle and move it to a different location. If the Disclaimer screen appears, the GPS initialization is complete.

Note. The average acquiring time is less than 10 minutes, but it can take as long as 45 minutes. If the system is still unable to acquire a signal, follow the instructions on the screen, if this screen appears again, go to GPS ICON IS WHITE OR NOT SHOWN TROUBLESHOOTING (see ). Skip to a CSF screen by pressing the MENU and the INFO/PHONE buttons at the same time and can move to a System Links screen.

Map Matching

This part of the initialization matches the GPS coordinates with a road on the map screen. To do this part of the procedure, make sure that the navigation system displays a map, and drive the vehicle on a mapped road shown on the map screen. Do not enter a destination at this time. When the name of the current road you are driving on appears at the bottom of the screen, the entire procedure is complete. Your system is now ready to use.

Ordering an Update Navigation DVD

If the client wants to purchase a yearly update for their HDD, you have two ways to purchase one. You can either call 888-549-3798, or order on-line at www.acuranavi.com.

When clients order an update DVD, they need

1. VIN
2. Device number (found on the INFO menu)
3. Credit card

Update DVDs are available for purchase usually in the fall of each year. They may contain the following

1. Enhanced maps and points of interest (POI) coverage
2. Fixes for minor software bugs
3. Additional features

The update DVD is mailed to the client along with the password.

When the client receives the update DVD, insert the disc into the CD/DVD player. The client is prompted to enter the password that is shipped with the update DVD. The navigation system automatically updates the HDD.

Note. The update DVD is designed to update the vehicle with the submitted VIN. If a client has more than one vehicle that needs updating, they need to order a separate update DVD for that vehicle.

Acura tracks the map software version purchased for the VIN. If you need to replace the HDD, the new HDD comes with the latest map version that the client loaded on the HDD.

Never promise your client future free updates. There are no free programs for updating the navigation HDD. Update DVDs are generally available for purchase each fall. The online DVD order site provides information when an update is available.

Disconnecting

To disconnect the connector, pull the lever (A) while pushing the lock tab (B) down, then pull the connector (C).

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Connecting

To connect the connector, push the connector into the connector sleeve (A). As the connector is pressed in, the lever (B) moves to the locked position.

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How to Answer Client Questions about Navigation Coverage

Some clients may ask questions regarding a city, address, or POI (point of interest) covered by the navigation system. It is better to verify a coverage question on an actual vehicle than to disappoint your client by promising coverage that may be incomplete or missing in their area. The following suggestions can be used to answer coverage inquiries from your client.

Is my address covered by the navigation system?

Using a current production vehicle (of the same model), and enter the client's address (street first) to see if their area is covered. Always enter the street first, because sometimes their city may be included in a neighboring township, or under some larger metropolitan city name. If the address is shown in a later year vehicle, but not your client's vehicle, you might recommend that your client purchase an update.

Is my city covered by the navigation system?

For general questions about whether a city is covered, view the map coverage link on the DVD order site. On the site, select a year, and select a model, then click on the Coverage link. You then select a state or province, and the cities are listed. This does not guarantee that the client's road or address is in the system. Verifying on an actual production vehicle is always the best guarantee that your information is accurate.

The gas station on my corner is now a restaurant. Why is it still incorrect in the navigation system?

For POI-related client questions, explain that businesses are constantly moving, and there can be a considerable lag in updating the millions of POIs in the system. The database is updated annually, and the best way to the verify whether the POI is accurate is verify the inquiry on a current production vehicle.

Answers to these and other questions regarding coverage can be found in these locations

1. In the Frequently Asked Questions section of the Navigation service information.
2. At the online DVD order site, by clicking on the FAQs link.

How do I find the local address of a business that is part of a national chain (for example, Starbucks)?

There are three ways to find the local address to businesses

1. If you know the phone number of the business, select Phone Number and enter the 10 digit phone number (area code plus seven digit number).
2. Select Category, then Restaurant. Enter the keyword Star. The resulting list includes all restaurants that have the letters Star anywhere in the name.
3. Select Name and enter Starbucks. For more common business names, like McDonalds, you may have to search through a list that includes other businesses like McDonalds Welding, McDonalds Automotive, etc.

Why are some features different or missing compared to my previous Acura vehicle?

Hardware and software continually go through updates and improvements. Features may change or disappear overtime based on the navigation system development.

How to Check Error History (Navigation DTCs)

Note. The navigation DTCs cannot be retrieved with the HDS.

The Error History feature is to record intermittent navigation issues that occur while the client is using the system. Sometimes the client complaint cannot be duplicated. The error history may record the information needed to diagnose the problem. To check the error history.

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1. Start the engine.
2. Press and hold the MAP/GUIDE, the MENU, and the CANCEL buttons for 3 seconds, or connect the SCS service connector to the navigation service check connector located by the front passenger's kick panel (see «FORCED STARTING OF THE AUDIO-NAVIGATION UNIT»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__forced-starting-of-the-audio-navigation-unit) ).
3. When the Select Diagnosis Items menu is displayed, select Detail Information & Setting.
4. When the audio-navigation unit has hard codes, the Error History icon appears yellow when the Self-Diagnosis Mode (System Links) screen is displayed. When no hard errors are stored, the icon appears gray. To view the errors with their navigation DTC, select the Error History icon. USA models Canada models
5. Select Hard Error in the Error History main menu. NOTE: Soft errors are for factory use only. Hardware Error History
6. The Hard Error screen displays the following information for each error: The navigation DTC for the error. A brief description of the navigation DTC. The date and time when the error occurred. NOTE: To see additional errors, use the interface dial to select UP or DOWN. Select Clear to delete the error history. The Save feature is for factory use only. Write down the navigation DTCs and error history before deleting.
7. Use the navigation DTC Troubleshooting table to troubleshoot the error.
8. Select Return to exit the Error History main menu. Software Error (Soft error) History Software errors are not available. They are for factory use only.

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1. Do the steps in How to check Error History.
2. Select Clear in the Hard Error screen. NOTE: Soft errors are for factory use only. By selecting Clear, all software and hardware errors stored in history are erased at the same time. Save is for factory use only. Write down the navigation DTCs and error history before deleting. Hard error history is displayed Soft error history is displayed (software errors are for factory use only)
3. After selecting Clear, then selecting Yes on the confirmation screen, both Hard Error history and Soft Error history are cleared at the same time. Hard error history clear/Soft error history clear (Soft errors are for factory use only)
4. Select Return to exit the error history main menu.

Audio-Navigation Unit and HDD Replacement Troubleshooting

To protect client information and data from theft, the audio-navigation unit and the HDD have a passcode that prevents the HDD from being accessed by any audio-navigation unit. When the HDD is first installed in an audio-navigation unit, and the ignition switch is turned to ON (II), or the engine start/stop button is pressed to select the ON mode, the HDD writes the passcode from the audio-navigation unit to its memory, which is also known as mating. Every time the ignition switch is turned to ON (II), or the engine start/stop button is pressed to select the ON mode, the audio-navigation unit and HDD confirm the passcode against the other component. If the audio-navigation unit has a different passcode than the HDD, the audio-navigation unit cannot access the HDD.

When you order a new audio-navigation unit, it arrives able to mate one time to a new or previously mated HDD. When you mate the two components, the new audio-navigation unit overwrites the HDD's original passcode with the new one. If you try to install the HDD back into the original audio-navigation unit, the passcode is different, and the audio-navigation unit cannot mate to the HDD.

When you order a new HDD, it arrives able to mate to a new or a previously mated audio-navigation unit. Once the HDD is mated, it then can only mate with a new audio-navigation unit.

For more information, refer to AUDIO-NAVIGATION UNIT AND HDD SERVICE PRECAUTIONS . The outline of the audio-navigation unit and the HDD replacement and substitution is shown in the following table.

Note. Original units are known-good units that have been mated at least one time, and new units have never been mated. You can substitute a mated audio-navigation unit and HDD into another vehicle, but you cannot substitute known-good components individually.

DTC Troubleshooting Index

Symptom Troubleshooting Index

Overview

The navigation system is a highly-sophisticated, hybrid locating system that uses satellites and a map database to show you where you are and to help guide you to a desired destination.

The navigation system receives signals from the global positioning system (GPS), a network of 24 satellites in orbit around the earth. By receiving signals from several of these satellites, the navigation system can determine the latitude, longitude, and elevation of the vehicle. In addition, signals from the system's yaw rate sensor and the PCM (vehicle speed pulse) enable the system to keep track of the vehicle's direction and speed of travel.

This hybrid system has advantages over a system that is either entirely self-contained or one that relies totally on the GPS. For example, the self-contained portion of the system can keep track of vehicle position even when satellite signals cannot be received. When the navigation system is on, the GPS can keep track of the vehicle position even when the vehicle is transported by ferry.

The navigation system applies all location, direction, and speed information to maps and calculates a route to the destination entered. As you drive to that destination, the system provides both visual and audio guidance.

The navigation system also uses dynamic route guidance to help avoid traffic delays and incidents. Clients need to subscribe to real-time traffic for this function to work.

This navigation system also has voice recognition that allows voice control of most of the navigation functions. The TALK and BACK buttons on the steering wheel activate the voice control. The voice control also allows control of the audio and climate functions.

The illumination signal (headlights ON) is used by the audio-navigation unit to automatically switch the display between Night and Day brightness modes. When the gauge control module brightness control is set to full brightness, the navigation system stays in the day mode, even with the headlights on.

The GA-Net II communication bus passes information back and forth between the navigation display, the audio-navigation unit, the AcuraLink control unit (XM receiver), and the audio system. The information passed on this bus is audio settings directed by the audio-navigation unit.

The Comm. Bus connects the HFL, the XM (HIP) (AcuraLink), and the audio-navigation units. This bus supports these functions

1. The audio-navigation unit receives traffic, weather, and AcuraLink message information from the AcuraLink control unit (XM receiver).
2. If a POI phone number is available, the audio-navigation unit sends the phone number (on the Calculate route to screen) to the HandsFreeLink control unit for dialing.
3. If vehicle problems are detected, and the client's cellular contract includes data service (the vehicle must also have an approved blue tooth phone paired and configured correctly), then the AcuraLink control unit (XM receiver) can send vehicle data to the HandsFreeLink control unit for transmitting back to the AcuraLink servers.
4. The AcuraLink server can pass additional problem details back through the HandsFreeLink control unit, to the AcuraLink control unit (XM receiver), and finally to the audio-navigation unit for display.

The Acura ZDX uses a hard disc drive (HDD) instead of a navigation DVD. The HDD system improves route calculation and POI searching time, as well as these additional functions

1. Ripping music to the HDD with on-board CD database (CDDB) information provided by Gracenote.
2. Clients can save their personal pictures to the HDD and use the images as wallpaper when they are not using the navigation system.
3. See the Owner's Manual or the Navigation service information for more information.

There are two software programs that run on the audio-navigation system

1. Navigation system software - This software comes pre-loaded on the HDD and runs the navigation system. It can be updated when a client orders a navigation update disc, or as directed by any official Acura service information like a service bulletin.
2. Map software - This is commonly referred to as update navigation DVD that clients can order to update their map info, POI DB, and CDDB information. This also comes pre-loaded on the HDD, but the client can choose to update it yearly.

When you order a reman HDD, the latest navigation system software is loaded on the HDD, along with the latest Map software that the client had installed on their HDD.

If a client wants to order an update, see ORDERING AN UPDATE NAVIGATION DVD (see ).

The Gracenote CDDB is updated quarterly. Clients can visit www.acura.com and download the latest update.

The HDD shuts down to protect itself from damage, if the audio-navigation unit internal temperature is 183°F (84°C) or higher.

Warning of extreme temperatures in the audio-navigation unit is displayed on the navigation screen as an error message.

USB Adapter

The USB module is built into the audio-navigation unit. Clients can load images (which can be used as wallpaper), music, and the CDDB. Not all USB devices and devices functions work with the USB adapter. Please see the Owner's Manual for more information.

The multi-view rear camera system is a functionality that provides three different view images of the rearview camera to the navigation display unit, and can be changed by user operation. The guiding lines are different according to the view mode difference. The rearview camera is connected directly to the navigation display instead of the audio-navigation unit to improve the time for the rearview image to appear on the display.

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1. Normal View Mode The display shows the basic view.
2. Wide View Mode The display shows wider visibility than the normal view, which helps the driver confirm any objects approaching from right and left.
3. Top Down View Mode The display shows the view from the top angle of the vehicle, which helps the driver confirm the distance from any object behind.

When the vehicle is in R position, the rearview camera image automatically appears on the navigation display. You can change the display while the vehicle is in R position by pressing the interface dial.

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ENTER

The rearview camera image changes between the wide view, the normal view, and the top down view in this order.

CANCEL button

Pressing and holding the CANCEL button for three seconds turns the guide lines on and off.

INTERFACE DIAL

You can change the rearview camera image brightness by rotating the interface dial. The brightness adjustment is not affected by the screen brightness adjustment in Setup.

Basic Control

When the navigation display detects the BACK UP LIGHT signal (when the vehicle is in R position) for at least 0.5 seconds, the navigation display turns on the rearview camera. The navigation display delays for the 0.5 seconds to prevent changing the screen image too frequently because of incorrect shift lever selection.

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1. When the rearview camera image is displayed, pressing the interface dial in (ENTER) sends a signal from the audio-navigation unit, to the navigation display unit using the GA-Net BUS to change the camera angle view.
2. The navigation display unit recognizes the signal, and sends a signal to the rearview camera using the CAMERA BIT0 and CAMERA BIT1 signal lines to change the rearview camera view. Wide Normal Top Down CAMERA BIT0 Signal OFF(0 V) 0N(8V) OFF (0 V) CAMERA BIT1 Signal OFF (0 V) OFF(0 V) ON (8 V)
3. The rearview camera takes the digital video using the input signal, then sends the rearview image to the navigation display unit using the NTSC lines. The rearview image appears on the navigation display unit.

View Mode Memorization

Any time the audio-navigation unit loses power (battery disconnected, navigation unit disconnected, etc.) the rearview camera defaults to the normal angle view. The rearview camera will also default to this angle if you had the top down angle selected when you turned the ignition switch to LOCK (0) or pressed the engine start/stop button to select the OFF mode. If you change the rearview camera to the wide angle view, the camera will remember this view when you turn the ignition switch to ON (II) or press the engine start/stop button to select the ON mode.

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Navigation Function

The navigation system is composed of the audio-navigation unit, the PCM (vehicle speed pulse), the AcuraLink control unit (XM receiver) (traffic and weather information), the HandsFreeLink control unit (to send a POI phone number or place a call), the GPS antenna, the microphone, the voice control switch, the navigation display unit, interface dial, and the rearview camera.

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GA-Net Bus Configuration

The GA-Net bus passes audio, navigation, and HFL commands throughout the audio, navigation, and HFL components. These commands include navigation audio/XM selections by voice, and XM station and music title names. Because the entire bus is interconnected between components, an open or short in the GA-Net bus harness may cause any or all of these functions to become inoperative.

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Vehicle Speed Pulse

The vehicle speed pulse is sent by the PCM. The PCM receives a signal from the output shaft (countershaft) speed sensor, then processes the signal and transmits it to the speedometer and other systems.

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Yaw Rate Sensor

The yaw rate sensor (located in the audio-navigation unit) detects the direction change (angular speed) of the vehicle. The sensor is an oscillation gyro built into the audio-navigation unit.

Sensor Element Structure

The sensor element is shaped like a tuning fork, and it consists of the piezoelectric parts, the metal block, and the support pin. There are four piezoelectric parts: one to drive the oscillators, one to monitor and maintain the oscillation at a regular frequency, and two to detect angular velocity. The two oscillators, which have a 90-degree twist in the center, are connected at the bottom by the metal block and supported by the support pin. A detection piezoelectric part is attached to the top of each oscillator. The driving piezoelectric part is attached to the bottom of one oscillator, and the monitoring piezoelectric part is attached to the bottom of the other oscillator.

Oscillation Gyro Principles

The piezoelectric parts have electric/mechanical transfer characteristics. They bend vertically when voltage is applied to both sides of the parts, and voltage is generated between both sides of the piezoelectric parts when they are bent by an external force. The oscillation gyro functions by utilizing this characteristic of the piezoelectric parts and Coriolis force. (Coriolis force deflects moving objects as a result of the earth's rotation.) In the oscillation gyro, this force moves the sensor element when angular velocity is applied.

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1. The driving piezoelectric part oscillates the oscillator by repeatedly bending and returning when an AC voltage of 6 kHz is applied to the part. The monitoring-side oscillator resonates because it is connected to the driving-side oscillator by the metal block.
2. The monitoring piezoelectric part bends in proportion to the oscillation and outputs voltage (the monitor signal). The navigation unit control circuit controls the drive signal to stabilize the monitor signal.
3. When the vehicle is stopped, the detecting piezoelectric parts oscillate right and left with the oscillators, but no signal is output because the parts are not bent (no angular force).
4. When the vehicle turns to the right, the sensor element moves in a circular motion with the right oscillator bending forward and the left oscillator bending rearward. The amount of forward/rearward bend varies according to the angular velocity of the vehicle.
5. The detecting piezoelectric parts output voltage (the yaw rate signal) according to the amount of bend. The amount of vehicle direction change is determined by measuring this voltage.

Global Positioning System (GPS)

The global positioning system (GPS) enables the navigation system to determine the current position of the vehicle by using the signals transmitted from the satellites in orbit around the earth. The satellites transmit the satellite identification signal, orbit information, transmission time signal, and other information. When the GPS receiver receives a signal from four or more satellites simultaneously, it calculates the current position of the vehicle based on the distance to each satellite and the satellite's position in its respective orbit.

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Precision of GPS

The precision of the GPS varies according to the number of satellites from which signals are received and the view of the sky. The accuracy is indicated by the color of the GPS icon shown on the display.

GPS Antenna

The GPS antenna amplifies and transmits the signals received from the satellites to the GPS receiver.

GPS Receiver and Clock

The GPS receiver is built into the audio-navigation unit. It calculates the vehicle position by receiving the signal from the GPS antenna. The current time, vehicle position and signal reception condition is transmitted from the GPS receiver to the audio-navigation unit to adjust vehicle position and the clock in the audio-navigation switch panel display.

Audio-Navigation Unit

The audio-navigation unit calculates the vehicle position and guides you to the destination. The unit performs map matching correction, GPS correction, and distance tuning. It also controls the menu functions and the HDD, and interprets voice commands. With control of all these items, the audio-navigation unit makes the navigation picture signal, then it transmits the signal to the navigation display unit.

Calculation of Vehicle Position

The audio-navigation unit calculates the vehicle position (the driving direction and the current position) by receiving the directional change signals from the yaw rate sensor and the travel distance signals from vehicle speed pulse (VSP) signal of the PCM.

Map Matching Tuning

The map matching tuning is accomplished by indicating the vehicle position on the roads on the map. The map data transmitted from the HDD is checked against the vehicle position data, and the vehicle position is indicated on the nearest road. Map matching tuning does not occur when the vehicle travels on a road not shown on the map, or when the vehicle position is far away from a road on the map.

GPS Tuning

The GPS tuning is accomplished by indicating the vehicle position as the GPS's vehicle position. The audio-navigation unit compares its calculated vehicle position data with the GPS vehicle position data. If there is large difference between the two, the indicated vehicle position is adjusted to the GPS vehicle position.

Distance Tuning

The distance tuning reduces the difference between the travel distance signal from the VSP and the distance data on the map. The audio-navigation unit compares its calculated vehicle position data with the GPS vehicle position data. The audio-navigation unit then decreases the tuning value when the vehicle position is always ahead of the GPS vehicle position, and it increases the tuning value when the vehicle position is always behind the GPS vehicle position.

Traffic Information

The Acura navigation system's real-time traffic feature helps you avoid traffic delays by providing up to the minute traffic information in many metropolitan areas across the contiguous USA. Color coded freeways appear on the navigation screen, displaying current traffic flow, and/or the locations of accidents and traffic conditions affected by construction and weather. Real-time traffic data services are offered on a subscription basis for a nominal fee following the 90-day free trial period.

Weather Information

The Acura navigation system's weather information option allows you to view the weather forecast, warning list, warning map, and weather radar. The weather information is available in a subscription basis for a fee following the 90-day free trial period.

Dynamic Route Guidance

The audio-navigation unit can calculate different routes to a selected destination. You have five options

1. Direct Route-Calculate a route that is the most direct.
2. Easy Route-Calculate a route that minimizes the number of turns needed.
3. Minimize Freeways-Calculate a route that avoids freeway travel. If that is not possible, keep the amount of freeway travel to a minimum. This is not selectable (button grayed out) for trips greater than 100 miles.
4. Minimize Toll Roads-Calculate a route that avoids, or minimizes travel on toll roads. This is not selectable (button grayed out) for trips greater than 100 miles.
5. Maximize Freeways-Calculate a route that uses freeways as much as possible.

Audio Guidance

The audio-navigation unit transmits audio driving instructions before entering an intersection or passing a junction. The audio instructions come through the stereo amplifier to the front speakers.

Note. The front speakers are muted whenever the navigation system is giving guidance commands, and all of the speakers when the voice control system is being used.

Muting Signal Logic

The audio muting logic is orchestrated by the audio-navigation unit. The audio-navigation unit determines what audio source has priority to use the speakers.

The priority of the audio sources is as follows

HFL has the highest priority, followed by navigation, and finally the radio/CD-DVD player. The priority is passed by HFL to the audio-navigation unit by dedicated mute wires. The navigation mute signal is passed to the stereo amplifier.

The audio-navigation unit temporarily disables the voice control buttons, but allows guidance to be heard. In addition, the audio-navigation unit suppresses the output from the audio system, the XM receiver, the disc player, or other audio accessories.

When the navigation system sends out a voice route guidance command, the audio front speaker is muted, and the navigation voice is heard in the front speakers.

When the navigation voice control system is in use, all of the speakers are muted, and the navigation voice prompts are heard from the front speakers.

Solar Angle

The climate control unit uses the sun's angle, along with the sunlight sensor to control the driver/passenger A/C airflow.

Off Road Tracking (bread-crumbs)

Off road tracking dots that can be followed on the map retrace your route back to a mapped (digitized) road.

Clock and Time Zone

The clock set up allows you to set daylight savings time, auto time zone and time adjustment.

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Navigation Display Unit

The display unit uses a liquid crystal display (LCD). The LCD is a 8-inch diagonal, thin film transistor (TFT), strip type with 336, 960 picture elements. The color film and fluorescent light are laid out on the back of the liquid crystal film.

TALK Button

Activates the voice control system in the audio-navigation unit to accept voice commands.

Note. If the navigation volume and/or voice feedback is turned off, this feature is disabled.

BACK Button

Returns the display to the previous screen (similar function as the CANCEL button).

PICK-UP Button

This button is used to answer incoming calls or to make outgoing calls. You can also go directly to the Cellular Phone screen by pressing this button.

HANG-UP Button

This button is used to end a call.

Audio Remote, HFL-Navigation Voice Control Switch

The navigation voice control switch is combined with the audio remote switch and the HFL switch. Navigation TALK/BACK commands are sent to the audio-navigation unit via the HandsFreeLink control unit.

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1. The navigation hard buttons and interface dial are used to input commands.
2. The display mode button switches the display between Day mode, Night mode, and off. NOTE: When you activate this button, the navigation auto dimming is turned off until you turn the ignition switch to LOCK (0) or press the engine start/stop button to select OFF mode.
3. The audio button displays the audio system information.

Front HFL-Navigation-ANC/Active Sound Control Microphone

Receives voice commands and transmits them to the audio-navigation unit or the HandsFreeLink control unit. The microphone unit consist of two microphones. One microphone is combined with the front ANC/active sound control microphone. The microphones detects the driver's voice and passenger's voice separately.

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Glossary

The following is a glossary of terms pertaining to the navigation system.

Note. All items may not apply to this vehicle. See the Navigation service information for more information.

Diagnostic System Diagram

This diagram below shows all of the navigation diagnostic features available for system troubleshooting. The diagram starts at the center, and works outward in layers.

Access to the diagnostic features begins by starting the vehicle. This is necessary so the system can check the other systems connected by various busses. After starting the vehicle you can enter the diagnostic mode either by pressing and holding the MENU, the MAP/GUIDE, and the CANCEL buttons, or by connecting the 2-PIN SCS service connector.

The main menu screen allows 2 checking modes - one automatic, and one manual

Scheme 359

1. The automatic diagnostic check starts when you select SELF DIAGNOSTIC MODE. The system runs for several seconds, and reports any issues with Red icons. Rotate the interface dial and select the icon you wish obtain the problem details.
2. The manual diagnostic check is selected from the main menu by selecting DETAIL INFORMATION AND SETTING. The traditional diagnostic menu is displayed. This allows you to obtain additional details as instructed in the troubleshooting procedures. NOTE: Do not clear or change settings unless specified by either the troubleshooting procedures or by the factory.

Navigation Unit Connector for Inputs and Outputs

Note. Refer to the audio system service information for the connectors C, E, and F inputs and outputs (see AUDIO UNIT CONNECTOR FOR INPUTS AND OUTPUTS (WITH NAVIGATION) ). The connector with the asterisk (*) mark is a lever-lock type (see LEVER-LOCKED CONNECTOR ).

AUDIO-NAVIGATION UNIT CONNECTOR A (24P)

Note. Refer to the audio system service information for the terminals inputs and outputs not shown (see AUDIO UNIT CONNECTOR FOR INPUTS AND OUTPUTS (WITH NAVIGATION) ).

Scheme 360

AUDIO-NAVIGATION UNIT CONNECTOR A (24P)

AUDIO-NAVIGATION UNIT CONNECTOR B (24P)

Note. Refer to the audio system service information for the terminals inputs and outputs not shown (see AUDIO UNIT CONNECTOR FOR INPUTS AND OUTPUTS (WITH NAVIGATION) ).

Scheme 361

AUDIO-NAVIGATION UNIT CONNECTOR B (24P)

AUDIO-NAVIGATION UNIT CONNECTOR D (20P)

Refer to the audio system service information for the terminals inputs and outputs not shown (see AUDIO UNIT CONNECTOR FOR INPUTS AND OUTPUTS (WITH NAVIGATION) ).

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AUDIO-NAVIGATION UNIT CONNECTOR D (20P)

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AUDIO-NAVIGATION UNIT CONNECTOR G (8P)

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AUDIO-NAVIGATION UNIT CONNECTOR H (28P)

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AUDIO-NAVIGATION UNIT CONNECTOR J (2P)

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NAVIGATION DISPLAY UNIT 28P CONNECTOR

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INTERFACE DIAL 5P CONNECTOR

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FRONT HFL-NAVIGATION-ANC/ACTIVE SOUND CONTROL MICROPHONE 7P CONNECTOR

Note. Refer to the audio system service information for the terminals inputs and outputs not shown (see ANC/ACTIVE SOUND CONTROL MICROPHONE CONNECTOR FOR INPUTS AND OUTPUTS ).

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FRONT HFL-NAVIGATION-ANC/ACTIVE SOUND CONTROL MICROPHONE 7P CONNECTOR

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REARVIEW CAMERA 16P CONNECTOR

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Start-Up Procedure and Diagnostic Menu

There are two ways to enter the diagnostic mode

Model

Start the vehicle, and at the disclaimer screen use the navigation hard buttons

Press and hold the MENU, the MAP/GUIDE, and the CANCEL buttons for about 3 seconds. The display screen goes directly to the Select Diagnosis Items menu shown.

Scheme 380

1. Self-Diagnosis Mode (runs the automatic diagnosis of the navigation system)
2. Detail Information & Setting (Can help you to manually diagnose the navigation system)

Mode 2

Start the vehicle. When the globe screen appears, connect the SCS service connector (see FORCED STARTING OF THE AUDIO-NAVIGATION UNIT ) to the navigation service check connector located by passenger's under-dash fuse/relay box. The screen changes to the System Links screen, and automatically begins running the self diagnosis. See the System Links service information for more information.

Note. When finished troubleshooting, make sure to remove the SCS service connector.

USA models

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Canada models

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1. Enter this screen by selecting Self Diagnosis Mode from the Select Diagnosis Items main menu or by connecting the SCS service connector. The message at the bottom of the screen flashes indicating the diagnosis is running. Make sure you enter the anti-theft code. NOTE: The system cannot complete a full diagnosis unless the engine is running. USA models Canada models
2. Rotate the interface dial to select the icon you want to diagnose. Press the interface dial to see the details of that diagnostic function.

The System Links function runs automatically and displays a flashing message at the bottom of the screen reminding you to have the engine running for the test. The diagnosis tests the following

1. Most of the wires connecting the navigation components that are shown in the block diagram.
2. The results from the various components shown in the block diagram.
3. The audio-navigation unit tests the microphone by listening to the bong sound produced by the audio-navigation unit from the speakers when the diagnosis is started. This requires that the audio system be operating normally.

When the diagnosis finishes, the icons turn different colors based on their test status. The color definitions are shown below and can also be seen by selecting Help on the System Links screen.

The indication on the screen may not change until you exit and reenter the Self-Diagnosis mode. In some cases, you may have to restart the engine for the indication to change. After you repair the affected component or harness, repeat this diagnosis.

Each icon color is explained in the table.

ICON COLOR INFORMATION

Factory Diagnostic Screen In Line Diag

Note. If the vehicle left the factory in the factory diagnostic mode, you will see this screen every time you turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode. You may also see this screen if you recently replaced the audio-navigation unit.

When the audio-navigation unit is powered up for the first time at the factory or sometimes when a remanufactured audio-navigation unit is installed, the factory diagnostic screen (In Line Diag) appears. Normally the factory does the steps necessary to verify proper operation and terminate the factory diagnosis. Until the proper confirmation sequence is done, the screen appears every time the vehicle is started.

Scheme 385

Follow these steps to prevent the screen from showing up in the future

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1. Press and hold the MENU, the MAP/GUIDE, and the CANCEL buttons at the same time until the Select Diagnosis Items screen comes up. Then release the buttons.
2. Press and hold the MAP/GUIDE button until the In Line Diag Setting screen appears.
3. Set the In Line Diag Setting to Complete, then select Return twice to exit the diagnostic mode.

Detailed Information & Setting

These sections allow you to run a specific diagnosis and allows additional setting choices for some screens that are not shown when selecting an icon from the System Links screen.

When you select the Detail Information & Setting menu, the main diagnosis menu is displayed.

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After the display changes to the Diagnostic Menu, select the item you want to check, and the test begins. To return to the previous screen, select Return.

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Monitor Check

Overview of the navigation display unit

1. The navigation display unit communicates with the audio-navigation unit over its own GA-Net bus. Information sent by the audio-navigation unit to the navigation display unit includes commands to control the LCD back light.
2. The security system protects the navigation display unit by daisy-chaining the security signal through the components.

These screens allow you to troubleshoot the navigation display unit. Select the item you want to troubleshoot, and follow the diagnostic instructions.

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RGB Color

This screen verifies that the display unit is receiving the video (R, G, B and Composite sync) signals properly. The three primary colors should all appear without distortion. The combination of all three should produce a central white section. If any of the colors are missing, troubleshoot for the color signal (see PICTURE IS MISSING A COLOR OR TONE OR IS AN ODD COLOR ). If the picture has lines in it or scrolls horizontally, or vertically, troubleshoot for a Composite sync problem (see PICTURE HAS LINES, ROLLS, OR IS BLURRY ).

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Gray Tone

This screen diagnoses problems with contrast. You should be able to see the changes from bar to bar across the scale. It is normal for the two bars on either side to appear the same. If you can't see changes from bar to bar, replace the navigation display unit (see NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION ).

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Black Raster

This screen checks for pixels that may be stuck on. The entire display must be black. If pixels are stuck on, replace the navigation display unit (see NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION ).

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Color Pattern

This screen shows the. colors being used for the map and menu screens. This is for factory use only. To check the color signal, use the RGB Color diagnosis found under the Monitor Check.

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White Raster

This screen checks for pixels that may be dead (off). The entire display must be white. If there are dead pixels, replace the navigation display unit (see NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION ).

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Monitor Adjustment

This screen allows you to center the navigation display. Use the interface dial to move the picture up/down or left/right. It is unlikely that you will ever need to adjust the monitor position. The Default button will reset the display position to factory specifications.

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Unit Check (Quick Check)

Some of the tests and screens that are displayed under the Unit Check are different from the more detailed checks listed under other menu options.

To start the test, select the item you want to check starts.

1. Display
2. Radio
3. GPS
4. Aircon
5. HFL
6. USB Memory Information
7. Sub Display
8. Hard Key
9. Yaw Sensor
10. ECU Info.
11. Rear Camera
12. XM (Canada models)
13. Smart Card
14. HDD
15. DVD Mech

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Display

This diagnosis checks on the communication bus between the audio-navigation unit and the navigation display unit. This test also checks the internal electronic functions.

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1. If Connection shows NG, the GA-Net bus line may be failure. Check for hard error codes (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ).
2. The version represents the software version in the display.

Radio

This diagnosis checks the audio-navigation unit internal radio tuner and CD/DVD player. If Connection shows NG, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).

Note. If the XM link appears red, but the radio link appears green in the System Links, do the XM self-diagnosis (see XM SELF-DIAGNOSIS ).

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GPS

This diagnosis checks the GPS antenna connection and the GPS receiver condition.

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1. If Antenna shows NG, the GPS antenna may be failure. Check for hard error codes (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ).
2. Select Information to see the GPS satellite details.

Aircon

This diagnosis tests the climate bus connection (NAVI SI and NAVI SO) between the audio-navigation unit and the climate control unit. Make sure the engine is running for this test.

If Connection shows NG, the bus line may be failure. Check for hard error codes (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS) ).

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HFL

This diagnosis checks the 4 wire communication bus between the HandsFreeLink control unit and the audio-navigation unit.

If Connection shows NG, the bus line may be failure. Check the HFL function and check for hard error codes (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS) ).

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USB Memory Information

If the USB memory is connected to the USB port, the screen displays the USB memory size, the Product ID, Vender ID, and connection status.

If Connection shows NG, Check for poor connections or loose terminals at audio-navigation unit connector K (7P).

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Sub Display

This diagnosis checks the connection between the audio-navigation and HVAC switch panel and the audio-navigation unit. If Connection shows NG, check for hard error codes (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS) ).

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Hard Key

This diagnosis checks the interface dial, the buttons that surround it, the audio remote switch, and the HFL-navigation voice control switch. For this model, the interface dial and buttons use the serial bus for communications.

To complete the test, press each button on the vehicle's control panel, and move the interface dial to each indicated position. As each function is tested, the corresponding button on the display should highlight.

To exit, press and hold the interface dial.

Note. You cannot use the onscreen return button to exit this function.

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Yaw Sensor

This screen gives a quick test of the yaw rate sensor functionality based on the two voltages Sensor and Offset. For more information see the Yaw Rate Diagnosis.

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ECU Info.

This screen looks for problems in the audio-navigation unit. When you initiate this diagnosis, the audio-navigation unit may freeze or delay up to a minute while the diagnosis runs.

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1. If D-RAM shows NG, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).
2. Program Flash: Displays the version of the navigation software in memory.
3. Program on HDD: If displayed, this value represents the version of the navigation software on the audio-navigation unit HDD.
4. Program on DVD: If displayed, this value represents the version of the navigation software on the audio-navigation unit DVD player.
5. Serial No. should be the same as the serial number found on the upper side of the audio-navigation unit. You need this number to obtain the security code from the iN system.
6. DB Version: Displays the version of the database on the audio-navigation unit HDD.
7. HDD Version: Display the version of the audio-navigation unit HDD.
8. D-RAM check is for factory use only.

Rear Camera

This diagnosis checks whether the rearview camera is connected to the navigation display unit.

If Connection shows NG, the rearview camera signal line may be failure. Check for hard error codes (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS) ).

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XM (Canada models)

This diagnosis checks the GA-Net Bus line between the audio-navigation unit and the XM receiver.

If Connection shows NG, the GA-Net Bus line may be failure. Check for hard error codes (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS) ).

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Smart Card

If the remotes are linked to the vehicle, you can check the remote condition on this screen.

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HDD

This screen shows the HDD mount error and the temperature.

The screen shows a list of total and free capacities of each partition.

Select the Error History will display the error history that occurred while reading or writing the data to the HDD.

1. If HDD Status shows OK, the connection between the HDD pins and the audio-navigation unit are good.
2. If HDD Status shows NG*, replace the HDD (see «HDD REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__hdd-removalinstallation) ).

*: If HDD Status shows NG, the screen does not show the free and total capacities of each partition, however, it shows the temperature.

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DVD Mech

Do this procedure only when directed by the factory or other Honda service information (like a service bulletin).

This diagnosis checks the audio-navigation unit internal DVD player mechanism.

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1. The screen shows DVD Mech version. When the audio-navigation unit can read the version, the screen shows Connection OK. If the version number cannot be read, the screen shows Connection NG.
2. Inserting the disc that contains a DVD Mech update program allows you to select Download. Otherwise it is grayed out.
3. To update the DVD Mech, you must insert the update disc before selecting this screen. If you insert the update disc when you are on this screen, the Down Load button stays grayed out. If this happens, exit the DVD Mech screen and start the procedure again.

Functional Setup

Select the item you want to check.

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1. Save User's Memory
2. Demo Mode
3. All Clear
4. Mic Level
5. HDD Rec. Deterrent

Save Users Memory

Note. If the audio-navigation unit HDD is OK, transfer the HDD to the new audio-navigation unit. Do this procedure only when replacing the HDD (if possible). Since the HDD is NG, it is unlikely you will be able to recover any information.

When replacing the audio-navigation unit, this function allows the technician to transfer the client's personal data to the new audio-navigation unit. The transferred information includes their setup settings and personal addresses. The Save Users memory cannot copy music or photographs that are saved on the old HDD. The dealer inserts a USB device into the USB port, and then selects the Save Users Memory function. The two functions in this diagnostic screen are EXPORT and IMPORT. EXPORT saves the client's data to the USB device, and IMPORT moves the USB device files to the new audio-navigation unit.

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This function does not start (the EXPORT and IMPORT buttons are grayed out) until you connect a USB device.

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1. Select EXPORT button to move the client's data from the original audio-navigation unit to the USB device. Select Yes on the Export User Data Confirmation screen. The process takes only a couple of seconds. The system stores.DAT files on the USB device. NOTE: If the EXPORT button is grayed out, check the USB port.
2. After replacing the new audio-navigation unit, allow the system to boot up. Insert the USB device into the USB port and enter the Save Users Memory in the navigation system diagnostic mode.
3. Select the IMPORT button to move the two files stored by the Export process from the USB device to the new audio-navigation unit. Select Yes on the Import User Data Confirmation screen. When the transfer is finished (a few seconds) the system automatically reboots. After the system reboots, remove the USB device from the USB port. NOTE: If the IMPORT button is grayed out, check if the Model and the Program Flash shown on the Version screen are the same.

Demo Mode

This screen is for factory use only, and should always be set to OFF. Occasionally the DEMO setting is turned ON when vehicles are being used at auto shows or similar events. Turning this feature on, allows the navigation system to automatically follow a route to a destination when the vehicle is stationary. The Speed Rate changes the speed of the demo mode.

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All Clear

The all clear function deletes all ripped music, images, cell phone information, previous destinations, and the phonebook from the HDD.

When All Clear is selected, the system restarts after performing the All Clear process. After the restart, a normal start-up process occurs and needs GPS initialization.

Scheme 422

If you select Yes, the second confirmation screen appears.

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Mic Level

This diagnosis allows you to independently test the microphone and the TALK and BACK buttons. They are used to activate the voice control system. The microphone is located near the map light in the roof console. The microphone can now isolate the driver's voice even when there is noise or other conversations in the vehicle. To properly check the microphones, make sure you are sitting in the driver's seat.

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1. Press the TALK button on the steering wheel, wait unit you hear a beep, and in a normal voice say "testing". The TALK indicator on the screen should momentarily turn green, and the text Now Recording... should appear in yellow. If the talk indicator shown on the screen does not briefly turn green when you press the TALK button, check the wiring from the steering wheel TALK button to the HandsFreeLink control unit. If there is no Mic Level movement when you speak, then you should check the wires running from the microphone in the roof console to the HandsFreeLink control unit and the audio-navigation unit. If the wires are OK, the microphone must be faulty; replace the microphone located in the roof console (see «FRONT HFL-ANC/ACTIVE SOUND CONTROL MICROPHONE REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
2. Press the BACK button on the steering wheel. This should cause the BACK indicator on the screen to momentarily turn green. If it does not briefly turn to green, then check the wiring from the steering wheel BACK button to the HandsFreeLink control unit. NOTE: The Mic level should reach the 6th bar.

HDD Rec. Deterrent

This setting allows you to enable or disable recording CDs to the HDD. refer to the Owner's Manual for more information about ripping music to the HDD.

Note. If the HDD Rec. Deterrent is set to on, and the client tries to rip a CD to the HDD, an error message appears on the screen. Refer to the Navigation Service Information.

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XM (HIP)

This diagnosis checks the wire connections between the XM (HIP) components.

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XM Status

You can check the XM status in this screen. For problems with XM signal reception, refer to the audio service information.

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B-CAN

This diagnosis checks whether the audio-navigation unit is receiving B-CAN data properly.

B-CAN (Body Controller Area Network) passes information between processors on the network. The B-CAN network uses a communication protocol that transmits data at 125 Kbps.

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1. This diagnosis must have the engine running.
2. If any icon colors red, check for B-CAN DTCs with the HDS.
3. The data displayed in the ID boxes is for factory use only.

GPS Information

This screen shows the current status of GPS reception. The circular diagram shows the current location of the GPS satellites (yellow numbers) as they would appear in the sky. The outer circle represents the horizon (0 degrees elevation). The middle and inner circles represents 30 and 60 degrees respectively. The very center of the diagram (90 degrees elevation) is directly overhead. Nearby obstructions, like tall buildings will block satellites in that direction. That is why it is necessary to be in an open area to effectively troubleshoot GPS reception issues. The satellite numbers shown on the diagram correspond to the PRN number in the GPS Details screen. There are always at least 24 active GPS satellites in orbit. Because satellites fail, and have to be removed from service, spares are always parked in orbit, ready to be activated. This is why the PRN (satellite ID number) can be greater than 24.

Note. When you use this screen for troubleshooting, park the vehicle outside, away from buildings, tall trees, and high-tension wires for at least 10 minutes with the engine running.

Scheme 431

1. The Number of Satellites box shows the number of acquired satellites (maximum of 12). It should contain four or more icons. If not, go to «GPS ICON IS WHITE OR NOT SHOWN TROUBLESHOOTING»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__gps-icon-is-white-or-not) (see ).
2. The Current Position shows latitude, longitude, and elevation (in feet). If there are less than four satellites, the elevation can be grossly inaccurate.
3. The Date/Time field shows the current date, and also GMI time. NOTE: Pressing the MAP/GUIDE button displays the satellite number on each circle.

GPS Detail

By pressing and holding the MENU button for 2 seconds, a GPS Detail screen appears. This screen displays real time incoming satellite positional data when the vehicle is outside in the open. The information shown on this screen is for factory use.

Note. The data shown is an example only.

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1. The box TS/AS and H Dop (horizontal dilution of precision)/V Dop (vertical dilution of precision) is for factory use.
2. The Speed and Direction information is updated in real time when driving.
3. The Date/Time Information is the same as in Setup screen 2 Adjust Time Zone/Clock.
4. If the 3D icon is shown above the yellow dots, this implies that at least four satellites are available for map positioning, and the GPS indicator on the map screen will be green. See the Global Positioning System detailed explanation in the System Description.
5. If the row of data in the table below begins with a yellow dot, the AZI and EL fields can be used to locate each satellite on the circular GPS diagram (see prior screen).

The table of values shown below define the terms at the top of the columns in the GPS detail screen.

Yaw Rate

This diagnosis checks the yaw rate sensor in the audio-navigation unit. This device detects when the vehicle turns, and repositions the vehicle position icon on the map screen. For more detailed information, see the yaw rate sensor theory of operation under System Description (see YAW RATE SENSOR ).

1. Sensor indicates the voltage output from the yaw rate sensor. It should indicate about 2.300 V-2.700 V when the vehicle is stopped.
2. Offset is the reference voltage or standard within the yaw rate sensor. It also should indicate about 2.300 V -2.700 V when the vehicle is stopped.
3. A sensor output voltage HIGHER than the Offset voltage indicates that the vehicle is turning to the right.
4. A sensor output voltage LOWER than the Offset voltage indicates that the vehicle is turning to the left.
5. The yaw rate offset, and sensor should both indicate about 2.300 V-2.700 V when the vehicle is stopped. If either reads below 2.300 V, or above 2.700 V, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).
6. The yaw rate offset and sensor should be within +/-0.01 V of each other when the vehicle is stopped. The sensor value should change relative to the offset as the vehicle turns while driving. If not, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

EXAMPLE: CAR STOPPED

EXAMPLE: CAR TURNING

Scheme 433

1. The settings CCW Cal Factor, CW Cal Factor, and Set are for factory use only. THIS SHOULD NEVER BE ADJUSTED.
2. For detailed analysis of the yaw rate select tuning.

Yaw Rate Tuning

This diagnosis allows you to graphically display problems with the yaw rate sensor.

1. The ANG-Disp value accumulates any differences between the offset, and sensor voltages (see Yaw Rate diagnostic). When the sensor functions normally, the random changes in these two voltages generally cancels out, so the value is 0. However if one voltage is consistently higher than the other, then the ANG-Disp value accumulates the constant change.
2. The Reset button temporarily clears the angular accumulation (ANG-Disp), and clears the display dots.
3. Do not touch the CCW, CW, or Set buttons. These are used for factory setup only.

Two tests are explained below. For gross problems with the sensor, the stationary test usually confirms whether the sensor is defective. For yaw rate issues related to driving, do the road test described below.

Scheme 434

1. Stationary test: If the VP icon spins with the vehicle parked and the engine running and the ANG-Disp value slowly increases or decreases, the yaw rate sensor is defective. Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).
2. Road test: Drive the vehicle on a very straight, smooth road. Enter the diagnostic mode, select Yaw rate, and touch the Tuning button. While driving down a straight road, the white dots should trace a straight line across the screen. However, if you are driving on a straight road, and you notice the dots constantly dropping down or heading up as you drive, the audio-navigation unit's yaw sensor is defective. To run the test again, touch Reset to clear ANG-Disp, and the dotted lines. If either test above fails, please enter Yaw rate sensor defective for the problem description, on the audio-navigation unit return form. NOTE: The CCW, CW and Set buttons are disabled and cannot be activated.

Car Status

Use this screen to confirm that the audio-navigation unit is properly receiving input signals. Signals equal to (0) are OFF, and signals equal to (1) are ON. If the value on the display does not match the actual vehicle status, then check the wire carrying the signal.

1. VSP-Vehicle Speed Pulse from PCM (audio-navigation unit connector A (24P) terminal No. 15) OFF (0) when vehicle is not moving ON (1) when vehicle is moving

The VSP comes from the PCM as a dedicated signal. Internally, the audio-navigation unit compares the actual VP on the map against street data to adjust the pulse to speed scaling factor. As this scaling factor becomes more accurate, the Level gradually increases from 0 to 10.

1. BACK-Reverse indication from taillight relay audio-navigation unit connector H (28P) terminal No. 20) OFF (0) when the shift lever is in any position other than reverse ON (1) when the shift lever is in R position

The Back signal is used by the audio-navigation unit to allow the map screen to show the VP moving backwards when the vehicle is in R position. This signal is needed because the Speed Pulse has no direction indication.

Scheme 435

1. ILL-Illumination Indication (audio-navigation unit connector H (28P) terminal No. 4) OFF (0) when parking lights, or headlights are off ON (1) when parking lights, or headlights are on

The navigation uses the signal to determine whether to put the navigation screen into the Day or Night brightness mode. (Setup screen 1)

Note. The PARK on this diagnostic screen in this models always shows [-]. You will not see this display when you shift into R because the screen displays the rearview camera image.

Error History

Refer to HOW TO CHECK FOR ERROR HISTORY to use this diagnosis.

Scheme 436

Version

This screen shows the current version information for the navigation system software. In addition, this screen allows the loading of updated software if requested by the factory, or instructed by a service bulletin. Software may be loaded from a DVD or a USB device.

1. Flash: Displays the version of the navigation software in memory.
2. HDD: Displays the version of the navigation software in the navigation HDD.
3. USB: If displayed, this value represents the version of the USB software in the USB device.
4. Disc: If displayed, this value represents the version of the navigation software on the navigation DVD.
5. DSP: Displays the version of the DSP firmware.
6. IPL, APL, DBOOT, HDD, and APP, are all for factory use.
7. Model: For this model, the field should begin with SZN.
8. Download: Do not touch, unless instructed by the factory or any other official Honda service information (like a service bulletin).

Check any official Honda service website for more service information about the navigation system.

Scheme 437

ERROR MESSAGE TABLE

DTC 1001: FROM System Info Error

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is an internal problem with the Flash-ROM. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
2. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1001 indicated? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1101: Media Bus Send Error

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is an internal error in BUS sending. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1101 indicated? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1102: USB Diag

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem is detected with the USB. Check any official Honda service website for more information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/ stop button to select the OFF mode, and make sure the USB device is disconnect from the USB port.
3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1102 indicated? YES -Go to step 5. NO -Intermittent failure, the system is OK at this time. The client's USB device could be defective or not compatible. Try the client's USB device in a known-good vehicle. If it does not work, the USB device is defective or not compatible.
5. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
6. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
7. Disconnect audio-navigation unit connector K (7P).
8. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
9. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Are DTC 1102 and 2710 indicated at the same time? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Substitute a known-good USB adapter, and recheck. If the symptom/indication goes away, replace the original USB adapter. If the symptom/indication still present, replace the USB main harness or USB subharness.

DTC 1201: DVD High Temp

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when the internal temperature of the navigation ECU rises above 158°F (70°C). The unit is designed to shut down to protect the navigation ECU. This could be caused by an inoperative audio-navigation unit cooling fan or if the vehicle cabin temperature exceeds the maximum. Do the troubleshooting when the audio-navigation unit is within the allowable temperature range. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Check that the temperature is below 158°F (70°C) in the dash.
2. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1201 indicated? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1204: HDD High Temp

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when the internal temperature of the navigation ECU rises above 158°F (70°C). The unit is designed to shut down to protect the navigation ECU. This could be caused by an inoperative audio-navigation unit cooling fan or if the vehicle cabin temperature exceeds the maximum. Do the troubleshooting when the audio-navigation unit is within the allowable temperature range. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Check that the temperature is below 158°F (70°C) in the dash.
2. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) .
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1204 indicated? YES -Replace the HDD (see «HDD REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__hdd-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1206: HDD Error

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is a problem with the HDD. Check any official Honda service website for more information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1206 indicated? YES -Replace the HDD (see «HDD REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__hdd-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1301: GPS Antenna Error

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is poor connectors or loose terminals at the GPS antenna connector or an open in GPS antenna lead. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Make sure the vehicle is parked outside, away from buildings. Aftermarket electronic devices located near the audio-navigation unit or GPS antenna can potentially interfere with the operation of the navigation system.

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode, and wait at least 1 minute.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1301 indicated? YES -Go to step 5. NO -Intermittent failure, the system is OK at this time.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Check for poor connections or loose terminals at audio-navigation unit connector J (2P). Are there connections or terminals OK? YES -Replace the GPS Antenna (see «GPS ANTENNA REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__gps-antenna-removalinstallation) ). NO -Repair poor connections or loose terminals, and recheck. If the code continues to reset intermittently, replace the GPS antenna (see «GPS ANTENNA REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__gps-antenna-removalinstallation) ).

DTC 1302: GPS Receiver Error 1

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is an internal GPS receiver problem. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Make sure the vehicle is parked outside, away from buildings. Aftermarket electronic devices located near the audio-navigation unit or GPS antenna can potentially interfere with the operation of the navigation system.

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode, and wait at least 1 minute.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1302 indicated? YES -Go to step 5. NO -Intermittent failure, the system is OK at this time.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Check for poor connections or loose terminals at audio-navigation unit connector J (2P). Are there connections or terminals OK? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Repair poor connections or loose terminals, and recheck. If the code continues to reset intermittently, replace the GPS antenna (see «GPS ANTENNA REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__gps-antenna-removalinstallation) ).

DTC 1303: GPS Receiver Error 2

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is an internal GPS receiver problem. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Make sure the vehicle is parked outside, away from buildings. Aftermarket electronic devices located near the audio-navigation unit or GPS antenna can potentially interfere with the operation of the navigation system.

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
3. Turn the ignition switch to ON, or press the engine start/stop button to select the ON mode, and wait at least 30 seconds.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1303 Indicated? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1305: Gyro Error 2 ECU Temp XX °C

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is a problem with the internal yaw rate sensor. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Make sure the vehicle is parked outside, away from buildings. Aftermarket electronic devices located near the audio-navigation unit or GPS antenna can potentially interfere with the operation of the navigation system. Do this test only when the dash temperature is between -4°F (-20°C) and 158°F (70°C).

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the Yaw Sensor icon red? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1306: Vehicle Speed Pulse

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is a problem with the VSP circuit. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). This navigation DTC may be caused by electrical interference. Check for aftermarket devices installed in the vehicle.

Scheme 438

Scheme 439

Scheme 440

1. Check the MIL on the gauge. Is the MIL on? YES -Go to the PGM-FI system's general troubleshooting information (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/testing-diagnostics/#fuel-and-emissions-systems) ). NO -Go to step 2.
2. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then start the engine.
4. Receiving the GPS signal, test-drive the vehicle several minutes.
5. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1306 indicated? YES -Go to step 6. NO -Intermittent failure, the system is OK at this time.
6. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
7. Select the Car Status in the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ) to check the vehicle speed pulse.
8. With the help of an assistant drive the vehicle and watch the VSP signal. Does the VSP signal change from [0] to [1] as you drive? YES -Update the PCM (see «PCM UPDATE»(/acura/zdx/i-2009-2013/remont/testing-diagnostics/#pgm-fi-system__pcm-update) ) if it does not have the latest software or substitute a known-good PCM (see «SUBSTITUTING THE PCM»(/acura/zdx/i-2009-2013/remont/testing-diagnostics/#fuel-and-emissions-systems__substituting-the-pcm) ). NO -Go to step 9.
9. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
10. Jump the SCS line with the HDS.
11. Disconnect PCM connector A (49P).
12. Turn the ignition switch to ON, or press the engine start/stop button to select the ON mode.
13. Measure the voltage between PCM connector A (49P) terminal No. 30 arid body ground. Is there about 5 V? YES -Go to step 15 . NO -Go to step 14.
14. Measure the voltage between audio-navigation unit connector A (24P) terminal No. 15 and body ground. Is there about 5 V? YES -Repair an open or a short in the wire between the audio-navigation unit and the PCM. NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).
15. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
16. Reconnect PCM connector A (49P).
17. Turn the ignition switch to ON, or press the engine start/stop button to select the ON mode.
18. Raise the vehicle on a lift, and rotate the wheels while measuring the voltage between audio-navigation unit connector A (24P) terminal No. 15 and body ground. Does the voltage pulse between 0 V and 5V as you rotate the wheels? YES -Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Update the PCM (see «PCM UPDATE»(/acura/zdx/i-2009-2013/remont/testing-diagnostics/#pgm-fi-system__pcm-update) ) if it does not have the latest software or substitute a known-good PCM (see «SUBSTITUTING THE PCM»(/acura/zdx/i-2009-2013/remont/testing-diagnostics/#fuel-and-emissions-systems__substituting-the-pcm) ).

DTC 1402: Audio Error 2 (CD Error)

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when the audio-navigation unit detects a mechanical malfunction in the CD/DVD player. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Check that the temperature is between -4°F (-20°C), below 158°F (70°C) in the dash.
2. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1402 indicated? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1403: Audio Error 3 (Display Error)

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a mechanical malfunction in the navigation display is detected. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Check that the temperature is between -4°F (-20°C), below 158°F (70°C) in the dash.
2. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1403 indicated? YES -Replace the navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1404: Audio Error 4 (DVD Error)

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is a problem with the DVD player. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Check that the temperature is between -4°F (-20°C), below 158°F (70°C) in the dash.
2. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1404 indicated? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1405: Audio Error 5 (HDD Error)

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when the internal temperature of the HDD rises above 158°F (70°C). The unit is designed to shut down to protect the HDD. This could be caused by an inoperative audio-navigation unit cooling fan or if the vehicle cabin temperature exceeds the maximum. Do the troubleshooting when the audio-navigation unit is within the allowable temperature range. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Check that the temperature is between -4°F (-20°C), below 158°F (70°C) in the dash.
2. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1405 indicated? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 1701: Rear Camera Error; DTC 2608: Rear Camera Diag

Note. Check the vehicle battery condition first (see BATTERY TEST ). These navigation DTCs set when a communication error between the rearview camera and the navigation display unit (open or short) is detected. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

Scheme 441

Scheme 442

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the Rear camera icon red? YES -Go to step 5. NO -Intermittent failure, the system is OK at this time.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Check for poor connection or loose terminals at rearview camera 16P connector. Are there connection or terminals OK? YES -Go to step 7. NO -Repair poor connection or loose terminals, and recheck.
7. Disconnect the rearview camera 16P connector.
8. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
9. Measure the voltage between rearview camera 16P connector terminal No. 11 and body ground. Is there 3-9 V? YES -Replace the rearview camera (see «REARVIEW CAMERA REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__rearview-camera-removalinstallation) ). NO -Go to step 10.
10. Measure the voltage between navigation display unit 28P connector terminal No. 9 and body ground. Is there 3-9 V? YES -There is an open in the wire between the navigation display unit and the rearview camera. Replace the affected shielded harness. NO -Replace the navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ).

USA Models

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem is detected in the XM antenna connection. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Make sure the vehicle is parked outside, away from buildings. Aftermarket electronic devices located near the audio-navigation unit or the XM antenna can potentially interfere with the operation of the navigation system.

1. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1801 or 2704 indicated? YES -Do the DTC 1801 (see «DTC 1801: HIP ERROR»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ) or DTC 2704 (see «DTC 2704: XM (HIP) DIAG»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__dtc-2704-xm-hip-diag) ) troubleshooting. NO -Go to step 2.
2. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
4. Press the XM button to select XM mode.
5. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1702 indicated? YES -Go to step 6. NO -Intermittent failure, the system is OK at this time.
6. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
7. Check for poor connection or loose terminals at AcuraLink control unit (XM receiver) connector B (2P). Are there connection or terminals OK? YES -Replace the AM/FM/XM antenna (see «AM/FM/XM ANTENNA REPLACEMENT»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) ). NO -Repair poor connection or loose terminals, and recheck.

Canada Models

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem is detected in the XM antenna connection. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Make sure the vehicle is parked outside, away from buildings. Aftermarket electronic devices located near the audio-navigation unit or the XM antenna can potentially interfere with the operation of the navigation system.

1. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 2607 indicated? YES -Do the DTC 2607 troubleshooting (see «DTC 2607: XM DIAG»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). NO -Go to step 2.
2. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
4. Press the XM button to select XM mode.
5. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Is DTC 1702 indicated? YES -Go to step 6. NO -Intermittent failure, the system is OK at this time.
6. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
7. Check for poor connection or loose terminals at XM receiver connector B (2P). Are there connection or terminals OK? YES -Replace the AM/FM/XM antenna (see «AM/FM/XM ANTENNA REPLACEMENT»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) ). NO -Repair poor connection or loose terminals, and recheck.

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem (open or short) is detected in the COMM BUS. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Check for and resolve any B-CAN DTCs before troubleshooting. Check any official Honda service website for any service information about the AcuraLink.

Scheme 443

Scheme 444

Scheme 445

Scheme 446

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the XM (HIP) icon red? YES -Go to step 6 . NO -Go to step 5.
5. Check the System Links. Is the HFL icon red? YES -Do the DTC 2705 troubleshooting (see «DTC 2705: HFL DIAG»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). NO -Intermittent failure, the system is OK at this time.
6. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
7. Turn on the audio system, and press the XM button to select the XM radio. Does the audio system change to XM source? YES -Go to step 8. NO -Go to XM radio display is blank and no station information is displayed troubleshooting (see «XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (USA MODELS WITH NAVIGATION)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system__xm-radio-display-is-blank-and) ).
8. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
9. Connect the HDS to the DLC (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#acuralink) ).
10. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
11. Check for AcuraLink DTCs with the HDS. Are any AcuraLink DTCs Indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 12.
12. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
13. Disconnect AcuraLink control unit (XM receiver) connector A (32P) and audio-navigation unit connector H (28P).
14. Check for continuity between AcuraLink control unit (XM receiver) connector A (32P) and body ground according to the table. AcuraLink control unit (XM receiver) connector Wire color A17 WHT A18 RED A19 GRN A20 BLK Is there continuity? YES -There is a short to body ground in the wire(s) between the AcuraLink control unit (XM receiver) and the audio-navigation unit. Replace the affected shielded harness. NO -Go to step 15.
15. Check for continuity between the terminals of AcuraLink control unit (XM receiver) connector A (32P) according to the table. From terminal To terminals A17(WHT) A18(RED), A19(GRN), A20 (BLK), A21 (GRY) A18(RED) A19(GRN), A20(BLK), A21 (GRY) A19(GRN) A20 (BLK), A21 (GRY) A20 (BLK) A21 (GRY) Is there continuity between any of the terminals? YES -There is a short in the wires between the AcuraLink control unit (XM receiver) and the audio-navigation unit. Replace the affected shielded harness. NO -Go to step 16.
16. Check for continuity between audio-navigation unit connector H (28P) and AcuraLink control unit (XM receiver) connector A (32P) according to the table. Audio-navigation unit connector AcuraLink control unit (XM receiver) connector Wire color H9 A18 RED H10 A17 WHT H22 A20 BLK H23 A19 GRN Is there continuity? YES -Replace the AcuraLink control unit (XM receiver) (see «ACURALINK CONTROL UNIT (XM RECEIVER) REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) ). NO -There is an open in the wire(s) between the AcuraLink control unit (XM receiver) and the audio-navigation unit. Replace the affected shielded harness.

DTC 2601: Display Diag: Connect

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a mechanical malfunction in the navigation display is detected, sets when a GA-Net bus problem is detected (open or short), or an internal ECU BUS circuit problem is detected (open or short). Check any official Honda service website for more service information about the navigation system. Check for B-CAN DTCs and resolve them before troubleshooting. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

Scheme 447

Scheme 448

Scheme 449

Scheme 450

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the Display icon red? YES -Go to step 5. NO -Intermittent failure, the system is OK at this time.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Disconnect audio-navigation unit connector B (24P) and the navigation display unit 28P connector.
7. Connect audio-navigation unit connector B (24P) terminals No. 18 and No. 19 with a jumper wire.
8. Check for continuity between navigation display unit 28P connector terminals No. 4 and No. 5. Is there continuity? YES -Go to step 9. NO -There is an open in the wire(s) between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.
9. Remove the jumper wire.
10. Check for continuity between body ground and navigation display unit 28P connector terminals No. 4 and No. 5 individually. Is there continuity? YES -There is a short to body ground in the wire(s) between the navigation display unit and the audio-navigation unit. Replace the affected shielded harness. NO -Go to step 11.
11. Check for continuity between the terminals of the navigation display unit 28P connector according to the table. From terminal To terminals 4(BLU) 5(PNK), 18(GRY) 5(PNK) 18(GRY) Is there continuity between any of the terminals? YES -There is a short in wires between the navigation display unit and the audio-navigation unit. Replace the affected shielded harness. NO -Substitute a known-good navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ). If the code continues to reset intermittently, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 2605: H/U Diag Connect

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem (open or short) is detected in the GA-Net BUS. Check any official Honda service website for more service information about the navigation system. Check for B-CAN DTCs and resolve them before troubleshooting. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Select the Radio in the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is Connection NG indicated? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem (open or short) is detected in the GA-Net BUS. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the XM icon red? YES -Go to step 5. NO -Intermittent failure, the system is OK at this time.
5. Check the System Links. Is the Display icon red? YES -Do the DTC 2601 troubleshooting (see «DTC 2601: DISPLAY DIAG: CONNECT»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__dtc-2601-display-diag-connect) ). NO -Go to XM radio display is blank and no station information is displayed troubleshooting (see «XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (CANADA MODELS WITH NAVIGATION)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system__xm-radio-display-is-blank-and) ).

DTC 2610: DRAM Diag

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem with the audio-navigation unit internal DRAM is detected. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Select the ECU Info in the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is D-RAM OK indicated? YES -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 2611: HDD Diag

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is a problem with the HDD. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Check for B-CAN DTCs and resolve them before troubleshooting.

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II) or the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Select the HDD in the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is HDD status OK indicated? YES -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Replace the HDD (see «HDD REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__hdd-removalinstallation) ).

DTC 2612: Sub Display Diag

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when there is a problem with the audio display. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II) or the ON mode.
2. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
3. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the Subdisplay icon red? YES -Go to Audio unit power switch will not turn on (No information display and no sound) troubleshooting (see «AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) (WITH NAVIGATION)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system__audio-unit-power-switch-will-not) ). NO -Intermittent failure, the system is OK at this time.

DTC 2701: GPS Diag: Antenna

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem is detected in the GPS antenna. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Make sure the vehicle is parked outside, away from buildings. Check for electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit. Check for aftermarket metallic window tint.

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Select the GPS Ant in the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is Antenna OK indicated? YES -Intermittent failure, the system is OK at this time. NO -Go to step 5.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Check for poor connection or loose terminals at audio-navigation unit connector J (2P). Are there connection or terminals OK? YES -Replace the GPS antenna (see «GPS ANTENNA REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__gps-antenna-removalinstallation) ). NO -Repair poor connection or loose terminals, and recheck.

DTC 2702: GPS Diag: Receiver in Navi ECU

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem is detected in the GPS antenna. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Check for B-CAN DTCs and resolve them before troubleshooting. Make sure the vehicle is parked outside, away from buildings. Check for electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit. Check for aftermarket metallic window tint.

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Select the GPS Ant in the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is Receiver in Navi ECU OK indicated? YES -Intermittent failure, the system is OK at this time. NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 2703: Aircon Diag

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC set when a communication error between the climate control unit and the audio-navigation unit (open or short) is detected. Check any official Honda service website for more service information about the navigation system. Check for B-CAN DTCs and resolve them before troubleshooting. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). If the A/C system does not work properly, do the A/C system troubleshooting.

Scheme 451

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1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the A/C icon red? YES -Go to step 5. NO -Intermittent failure, the system is OK at this time.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Disconnect audio-navigation unit connector D (20P).
7. Connect audio-navigation unit connector D (20P) terminals No. 4 and No. 5 with a jumper wire, then connect terminals No. 4 and No. 14 with a jumper wire.
8. Press and hold the AUTO button, then press and hold the FAN ON/OFF button of the climate control unit, then turn the ignition switch to ON (II), or press the engine start/ stop button to select the ON mode. Are both HEAT/VENT indicators solid with the remaining icons blinking? YES -Replace the audio-navigation unit. NO -Go to step 9.
9. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
10. Remove the jumper wires.
11. Disconnect climate control unit connector C (20P).
12. Check for continuity between audio-navigation unit connector D (20P) and body ground according to the table. Audio-navigation unit connector Wire color D4 ORN D5 GRN D14 YEL Are there continuity? YES -Repair a short to body ground in the wire(s) between the audio-navigation unit and the climate control unit, and recheck. NO -Go to step 13.
13. Check for continuity between the terminals of audio-navigation unit connector D (20P) according to the table. From terminal To terminals D4(ORN) D5(GRN), D14(YEL) D5(GRN) D14(YEL) Is there continuity between any of the terminals? YES -Repair a short in the wires between the audio-navigation unit and the climate control unit. NO -Go to step 14.
14. Check for continuity between audio-navigation unit connector D (20P) and climate control unit connector C (20P) according to the table. Climate control unit connector Audio-navigation unit connector Wire color C4 D4 ORN C5 D5 GRN C6 D14 YEL Is there continuity? YES -Replace the climate control unit (see «CLIMATE CONTROL UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/automatic-hvac-system/#climate-control) ), and recheck. NO -Repair an open in the wire(s) between the audio-navigation unit and the climate control unit, and recheck.

DTC 2704: XM (HIP) Diag

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem is detected in the COMM BUS (open or short) or in the AcuraLink control unit (XM receiver). Check any official Honda service website for more service information about the navigation system. Check for and resolve and CAN DTCs before troubleshoot the DTC 2704. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the XM (HIP) icon red? YES -Do the DTC 1801 troubleshooting (see «DTC 1801: HIP ERROR»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). NO -Do the AcuraLink Self-Diagnostic Function (see «SELF-DIAGNOSTIC FUNCTION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#acuralink__self-diagnostic-function) ).

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem is detected in the COMM BUS (open or short) or in the HandsFreeLink control unit. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

Scheme 456

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Scheme 459

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the XM (HIP) icon red? YES -Do the DTC 1801 troubleshooting (see «DTC 1801: HIP ERROR»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). NO -Go to step 5.
5. Check the XM (HIP) System Link. Is the HFL icon red? YES -Go to step 6. NO -Intermittent failure, the system is OK at this time.
6. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
7. Do the HandsFreeLink system Self-Diagnostic Function (see «SELF-DIAGNOSTIC FUNCTION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system__self-diagnostic-function) ). Do you hear the message "The hands free system is OK"? YES -Go to step 8. NO -Check for HFL DTCs (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ). If the HFL does not respond, do the HandsFreeLink control unit input test (see «CONTROL UNIT INPUT TEST»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
8. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
9. Disconnect the HandsFreeLink control unit 28P connector and AcuraLink control unit (XM receiver) connector A (32P).
10. Check for continuity between the HandsFreeLink control unit 28P connector and body ground according to the table. HandsFreeLink control unit connector Wire color 6 WHT 7 RED 20 BLK 21 GRN Is there continuity? YES -There is a short to body ground in the wire(s) between the AcuraLink control unit (XM receiver) and the HandsFreeLink control unit. Replace the affected shielded harness. NO -Go to step 11.
11. Check for continuity between the terminals of the HandsFreeLink control unit 28P connector according to the table. From terminal To terminals 6 (WHT) 7 (RED), 8 (GRY), 20 (BLK), 21 (GRN) 7 (RED) 8 (GRY), 20 (BLK), 21 (GRN) 8 (GRY) 20 (BLK), 21 (GRN) 20 (BLK) 21 (GRN) Is there continuity between any of the terminals? YES -There is a short in the wires between the HandsFreeLink control unit and the AcuraLink control unit (XM receiver). Replace the affected shielded harness. NO -Go to step 12.
12. Check for continuity between the HandsFreeLink control unit 28P connector and AcuraLink control unit (XM receiver) connector A (32P) according to the table. HandsFreeLink control unit connector AcuraLink control unit (XM receiver) connector Wire color 6 A23 WHT 7 A22 RED 20 A24 BLK 21 A25 GRN Is there continuity? YES -Replace the HandsFreeLink control unit (see «HANDSFREELINK CONTROL UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system__handsfreelink-control-unit-removalinstallation) ). NO -There is an open in the wire(s) between the AcuraLink control unit (XM receiver) and the HandsFreeLink control unit. Replace the affected shielded harness.

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem is detected in the connecting lines (open or short) or in the HandsFreeLink control unit. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

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Scheme 463

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the HFL icon red? YES -Go to step 5. NO -Intermittent failure, the system is OK at this time.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
6. Do the HandsFreeLink system Self-Diagnostic Function (see «SELF-DIAGNOSTIC FUNCTION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system__self-diagnostic-function) ). Do you hear the message "The hands free system is OK"? YES -Go to step 7. NO -Check for HFL DTCs (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ). If the HFL does not respond, do the HandsFreeLink control unit input test (see «CONTROL UNIT INPUT TEST»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
7. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
8. Disconnect the HandsFreeLink control unit 28P connector and audio-navigation unit connector H (28P).
9. Check for continuity between the HandsFreeLink control unit 28P connector and body ground according to the table. HandsFreeLink control unit connector Wire color 6 WHT 7 RED 20 BLK 21 GRN Is there continuity? YES -There is a short to body ground in the wire(s) between the audio-navigation unit and the HandsFreeLink control unit. Replace the affected shielded harness. NO -Go to step 10.
10. Check for continuity between the terminals of the HandsFreeLink control unit 28P connector according to the table. From terminal To terminals 6 (WHT) 7 (RED), 8 (GRY), 20 (BLK), 21 (GRN) 7 (RED) 8 (GRY), 20 (BLK), 21 (GRN) 8 (GRY) 20 (BLK), 21 (GRN) 20 (BLK) 21 (GRN) Is there continuity between any of the terminals? YES -There is a short in the wires between the HandsFreeLink control unit and the audio-navigation unit. Replace the affected shielded harness. NO -Go to step 11.
11. Check for continuity between the HandsFreeLink control unit 28P connector and audio-navigation unit connector H (28P) according to the table. HandsFreeLink control unit connector Audio-navigation unit connector Wire color 6 H22 WHT 7 H23 RED 20 H10 BLK 21 H9 GRN Is there continuity? YES -Replace the HandsFreeLink control unit (see «HANDSFREELINK CONTROL UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system__handsfreelink-control-unit-removalinstallation) ). NO -There is an open in the wire(s) between the audio-navigation unit and the HandsFreeLink control unit. Replace the affected shielded harness.

DTC 2706: Gyro Diag ECU Temp XX °C

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when the audio-navigation unit yaw rate sensor's temperature is out of its specified range. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ). Do this test only when the vehicle dash temperature is between -4°F (-20°C) and 158°F (70°C).

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the Yaw Sensor icon red? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 2707: MIC Diag

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem is detected in the microphone circuit. Check any official Honda service website for more service information about the navigation system. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

Scheme 464

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Scheme 466

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Check the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is the Mic icon red? YES -Go to step 5. NO -Go to step 10 .
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Check for poor connections or loose terminals at the HandsFreeLink control unit 28P connector and the front HFL-navigation-ANC/active sound control microphone 7P connector. Are there connections or terminals OK? YES -Go to step 7. NO -Repair poor connections or loose terminals, and recheck.
7. Connect the HDS to the DLC (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
8. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
9. Check for HFL DTCs with the HDS. Is DTC B1775 or B1776 indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 13 .
10. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
11. Select the Mic in the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
12. Press the TALK button on the steering wheel switch, then check the Mic Level (see «MIC LEVEL»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__mic-level) ). Is the microphone level OK? YES -Intermittent failure, the system is OK at this time. NO -Replace the front HFL-navigation-ANC/active sound control microphone (see «FRONT HFL-NAVIGATION-ANC/ACTIVE SOUND CONTROL MICROPHONE REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__front-hfl-navigation-ancactive-sound-control-microphone-remo) ).
13. Measure the voltage between body ground and front HFL-navigation-ANC/active sound control microphone 7P connector terminals No. 6 and No. 7 individually. Is there battery voltage? YES -Go to step 14. NO -If the +B wire does not have voltage, repair an open in the wire between the No. 15 (10 A) fuse in the under-hood fuse/relay box and the front HFL-navigation-ANC/active sound control microphone. If the ACC wire does not have voltage, repair an open in the wire between the No. 18 (7.5 A) fuse in the driver's under-dash fuse/relay box and the front HFL-navigation-ANC/active sound control microphone.
14. Measure the voltage between front HFL-navigation-ANC/active sound control microphone 7P connector terminal No. 1 and body ground. Is there less than 0.2 V? YES -Go to step 15. NO -Repair open or high resistance in the wire between the front HFL-navigation-ANC/active sound control microphone and body ground (G402) (see «CONNECTOR TO FUSE/RELAY BOX INDEX»(/acura/zdx/i-2009-2013/remont/body-electrical/#fuserelay-boxes__connector-to-fuserelay-box-index) ).
15. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
16. Disconnect the HandsFreeLink control unit 28P connector.
17. Disconnect audio-navigation unit connector H (28P).
18. Check for continuity between HandsFreeLink control unit 28P connector terminals No. 27 and No. 28 and audio-navigation unit connector H (28P) terminals No. 28 and No. 27 respectively. Is there continuity? YES -Substitute a known-good HandsFreeLink control unit (see «HANDSFREELINK CONTROL UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system__handsfreelink-control-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original HandsFreeLink control unit (see «HANDSFREELINK CONTROL UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system__handsfreelink-control-unit-removalinstallation) ). If the symptom/indication is still present, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -There is an open in the wires between the HandsFreeLink control unit and the audio-navigation unit. Replace the affected shielded harness.

DTC 2709: Flash-ROM Diag

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem with the audio-navigation unit internal flash-ROM is detected. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Select the ECU Info in the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is Flash OK indicated? YES -Intermittent failure, the system is OK at this time. If the vehicle repeatedly comes back with the navigation DTC, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

DTC 2710: USB Cable Diag

Note. Check the vehicle battery condition first (see BATTERY TEST ). This navigation DTC sets when a problem is detected in the USB circuit. Before you troubleshoot, make sure to follow the General Troubleshooting Information (see GENERAL TROUBLESHOOTING INFORMATION ).

Scheme 467

1. Clear the hard error code (see «HOW TO CLEAR ERROR HISTORY»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
3. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
4. Select the USB in the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Is Connection OK indicated? YES -Intermittent failure, the system is OK at this time. Check for loose connections at the USB subharness. NO -Go to step 5.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Check for poor connection or loose terminals at audio-navigation unit connector K (7P). Are there connection or terminals OK? YES -Go to step 7. NO -Repair poor connection or loose terminals, and recheck.
7. Disconnect audio-navigation unit connector K (7P).
8. Check for continuity between audio-navigation unit connector K (7P) terminal No. 6 and No. 7. Is there continuity? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Replace the USB subharness.

No picture is displayed

Note. Check the vehicle battery condition first (see BATTERY TEST ). Check if the Day/Night (light Icon) button has been pressed, and turned off the display (see the Navigation service information for more information). Before troubleshooting, make sure you have the anti-theft code. Check the connectors for poor connections or loose terminals. Check any official Honda service website for more service information about the navigation system.

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Scheme 471

1. Check the No. 15 (10 A) fuse in the under-hood fuse/relay box and the No. 18 (7.5 A) fuse in the driver's under-dash fuse/relay box. Are the fuses OK? YES -Go to step 2. NO -Replace the fuse(s), and recheck. If the fuse(s) blows again, check for a short in the No. 15 (10 A) fuse and/or the No. 18 (7.5 A) fuse circuit(s).
2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
3. Do the Forced Starting of the Audio-Navigation Unit (see «FORCED STARTING OF THE AUDIO-NAVIGATION UNIT»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__forced-starting-of-the-audio-navigation-unit) ). Is the diagnosis menu of the picture diagnosis displayed? YES -Go into the Self-Diagnosis Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ) to check the System Links. NO -Go to step 4.
4. Shield the display unit from the sun with your hand, and check that the display is back lit (only the back light is ON). Can you see the back light? YES -Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). If the symptom/indication is still present, replace the navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ). NO -Go to step 5.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Connect the HDS to the DLC (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
7. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
8. Check for DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 9.
9. Measure the voltage between body ground and audio-navigation unit connector A (24P) terminals No. 14 and No. 24 individually. Is there battery voltage? YES -Go to step 10. NO -If the + B wire does not have voltage, repair an open in the wire between the No. 15 (10 A) fuse in the under-hood fuse/relay box and the audio-navigation unit. If the ACC wire does not have voltage, repair an open in the wire between the No. 18 (7.5 A) fuse in the driver's under-dash fuse/relay box and the audio-navigation unit.
10. Measure the voltage between audio-navigation unit connector A (24P) terminal No. 12 and body ground. Is there less than 0.2 V? YES -Go to step 11. NO -Repair an open or high resistance in the wire between the audio-navigation unit and body ground (G502) (see «CONNECTOR TO FUSE/RELAY BOX INDEX»(/acura/zdx/i-2009-2013/remont/body-electrical/#fuserelay-boxes__connector-to-fuserelay-box-index) ).
11. Measure the voltage between body ground and navigation display unit 28P connector terminals No. 1 and No. 2 individually. Is there battery voltage? YES -Go to step 12. NO -If the +B wire does not have voltage, repair an open in the wire between the No. 15 (10 A) fuse in the under-hood fuse/relay box and the navigation display unit. If the ACC wire does not have voltage, repair an open in the wire between the No. 18 (7.5 A) fuse in the driver's under-dash fuse/relay box and the navigation display unit.
12. Measure the voltage between navigation display unit 28P connector terminal No. 15 and body ground. Is there less than 0.2 V? YES -Substitute a known-good navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ). If the symptom/indication is still present, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Repair an open or high resistance in the wire between the navigation display unit and body ground (G501) (see «CONNECTOR TO FUSE/RELAY BOX INDEX»(/acura/zdx/i-2009-2013/remont/body-electrical/#fuserelay-boxes__connector-to-fuserelay-box-index) ).

Vehicle position icon constantly leaves road, moves erratically, or is displayed very far from actual vehicle position

Note. Check the vehicle battery condition first (see BATTERY TEST ). Check that the GPS antenna is plugged in. Check the GPS signal reception in an open area. This is not the same condition as when driving off-road (or on a fire or logging road). This condition is caused by a loss of map matching from a bad sensor input. Check for aftermarket metallic window tinting or other objects that can block the GPS signal. Always do the Map Matching (see MAP MATCHING ) before proceeding with the troubleshooting. Make sure that the latest navigation software is installed. Check any official Honda service website for more service information about the navigation system.

1. Check the GPS icon on the navigation screen. Is the GPS icon white? YES -Go to «GPS ICON IS WHITE OR NOT SHOWN TROUBLESHOOTING»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__gps-icon-is-white-or-not) (see ). NO -Go to step 2.
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
3. Connect the HDS to the DLC.
4. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
5. Check for DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 6.
6. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Are there any navigation DTC(s) indicated? YES -Troubleshoot the indicated navigation DTC(s). NO -Go to step 7.
7. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
8. Substitute a known-good audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and check to see if the problem occurs in the same place. Does the problem occur in the same location each time? YES -Try to replicate the problem in a known-good vehicle. If the problem can be duplicated, the problem is in the database. Report the problem according to the Navigation service information under Reporting Errors. NO -Replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

Picture is missing a color or tone or is an odd color

Note. Check the vehicle battery condition first (see BATTERY TEST ). Check the navigation screen settings for brightness, contrast, and black level, and check the color screen for map color and menu color. Before troubleshooting, make sure you have the anti-theft code. After troubleshooting, enter the anti-theft code. Check for aftermarket accessories that may interfere with the navigation system. Check any official Honda service website for more service information about the navigation system.

Scheme 472

Scheme 473

Scheme 474

Scheme 475

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
2. Go into the System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ), and use the RGB Color test under the Monitor Check (see «MONITOR CHECK»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__monitor-check) ). Are the red, green, and blue colored circles shown? YES -The system is OK at this time. NO -Go to step 3.
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
4. Connect the HDS to the DLC (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
5. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
6. Check for DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 7.
7. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
8. Check for poor connections or loose terminals at audio-navigation unit connector G (8P) and the navigation display unit 28P connector. Are there connections or terminals OK? YES -Repair poor connections or loose terminals, and recheck. NO -Go to step 9.
9. Disconnect audio-navigation unit connector G (8P) and the navigation display unit 28P connector.
10. Check for continuity between the terminals of audio-navigation unit connector G (8P) according to the table. From terminal To terminals G3 (WHT) G4 (BLU), G7 (YEL), G8(GRN) G4 (BLU) G7 (YEL), G8 (GRN) G7 (YEL) G8 (GRN) Is there continuity between any of the terminals? YES -There is a short in the wires between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness. NO -Go to step 11.
11. Check for continuity between audio-navigation unit connector G (8P) and body ground according to the table. Audio-navigation unit connector Wire color G3 WHT G7 YEL G8 GRN Is there continuity? YES -There is a short to body ground in the wire(s) between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness. NO -Go to step 12.
12. Check for continuity between the appropriate terminals of audio-navigation unit connector G (8P) and the navigation display unit 28P connector based on the missing color(s). Missing color Audio-navigation unit connector Navigation display unit connector Wire color Blue G7 11 YEL Green G3 24 WHT Red G8 12 GRN Is there continuity? YES -Substitute a known-good navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ). If the symptom/indication is still present, replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -There is an open in the wire(s) between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.

Picture has lines, rolls, or is blurry

Note. Check the vehicle battery condition first (see BATTERY TEST ). Always compare the screen image to a known-good vehicle. If the screen looks the same, inform the client that it is a characteristic of the system. Check the navigation screen settings for brightness, contrast, and black level, and check the color screen for map color and menu color. Make sure that the latest navigation software is installed. Before troubleshooting, make sure you have the anti-theft code. After troubleshooting, enter the anti-theft code. Check any official Honda service website for more service information about the navigation system.

Scheme 476

Scheme 477

Scheme 478

1. Check for electronic aftermarket accessories (possibly hidden) mounted near the navigation display unit or the audio-navigation unit. Are there any electronic accessories? YES -Disable the accessories, and recheck. NO -Go to step 2.
2. Start up the navigation system (screen). Is the picture scrolling horizontally (left to right or right to left)? YES -Go to step 3. NO -Intermittent failure, the system is OK at this time.
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
4. Check for poor connections or loose terminals at audio-navigation unit connector G (8P) and the navigation display unit 28P connector. Are there connections or terminals OK? YES -Go to step 5. NO -Repair poor connections or loose terminals, and recheck.
5. Disconnect audio-navigation unit connector G (8P) and the navigation display unit 28P connector.
6. Check for continuity between audio-navigation unit connector G (8P) terminal No. 2 and body ground. Is there continuity? YES -There is a short to body ground in the wire between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness. NO -Go to step 7.
7. Check for continuity between the terminals of audio-navigation unit connector G (8P) according to the table. From terminal To terminals G2 (BRN) G3 (WHT), G4 (BLU), G7 (YEL), G8 (GRN) Is there continuity between any of the terminals? YES -There is a short in the wires between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness. NO -Go to step 8.
8. Check for continuity between audio-navigation unit connector G (8P) terminal No. 2 and navigation display unit 28P connector terminal No. 23. Is there continuity? YES -Go to step 9. NO -There is an open in the wire between the audio-navigation unit and the navigation display unit. Replace the affected shielded harness.
9. Substitute a known-good navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ), and recheck. Is the picture OK? YES -Replace the original navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ). NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

Interface dial buttons do not work

Note. Check the vehicle battery condition first (see BATTERY TEST ). Before troubleshooting, make sure you have anti-theft code. After troubleshooting, enter the anti-theft code. Check the connectors for poor connections or loose terminals. Check any official Honda service website for more service information about the navigation system.

Scheme 479

Scheme 480

Scheme 481

Scheme 482

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
2. Go into the System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ), and use the Hard Key test under the Unit Check (see «UNIT CHECK (QUICK CHECK)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__unit-check-quick-check) ). Do the interface dial buttons work properly? YES -The system is OK at this time. NO -Go to step 3.
3. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
4. Connect the HDS to the DLC (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
5. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
6. Check for DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 7.
7. Measure the voltage between the interface dial 5P connector terminal No. 4 and body ground. Is there battery voltage? YES -Go to step 8. NO -Repair an open in the wire between the No. 18 (7.5 A) fuse in the driver's under-dash fuse/relay box and the interface dial.
8. Measure the voltage between interface dial 5P connector terminal No. 3 and body ground. Is there less than 0.2 V? YES -Go to step 9. NO -Repair an open or high resistance in the wire between the interface dial and body ground (G501) (see «CONNECTOR TO FUSE/RELAY BOX INDEX»(/acura/zdx/i-2009-2013/remont/body-electrical/#fuserelay-boxes__connector-to-fuserelay-box-index) ).
9. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
10. Disconnect audio-navigation unit connector H (28P).
11. Disconnect the interface dial 5P connector.
12. Check for continuity between audio-navigation unit connector H (28P) terminal No. 26 and interface dial 5P connector terminal No. 1. Is there continuity? YES -Go to step 13. NO -There is an open in the wire between the interface dial and the audio-navigation unit. Replace the affected shielded harness.
13. Check for continuity between audio-navigation unit connector H (28P) terminals No. 13 and No. 26. Is there continuity? YES -There is a short in the wires between the audio-navigation unit and the interface dial. Replace the affected shielded harness. NO -Go to step 14.
14. Substitute a known-good interface dial (see «INTERFACE DIAL REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__interface-dial-removalinstallation) ), and recheck. Is the system OK? YES -Replace the original interface dial (see «INTERFACE DIAL REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__interface-dial-removalinstallation) ). NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

GPS icon is white or not shown

Note. Check the vehicle battery condition first (see BATTERY TEST ). With good reception, the icon is normally green. Make sure the GPS antenna is plugged in. Check for any aftermarket accessories or metallic window tinting that may be interfering with the GPS signal. Make sure the vehicle is parked outside, away from buildings.

1. Check for aftermarket metallic window tint on the front window and electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit. Is there aftermarket metallic window tint or electronic accessories? YES -Remove tint or the accessories, and recheck. NO -Go to step 2.
2. Connect the HDS to the DLC (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
4. Check for DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 5.
5. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Are there any navigation DTCs indicated? YES -Troubleshoot the indicated navigation DTC(s). NO -Go to step 6.
6. Go into the System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ), and use the GPS Information diagnosis (see «GPS INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__gps-information) ) to check the GPS reception. Are there 4 or more GPS satellite icon display? YES -Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Change the place (an open area away from buildings, power lines, other vehicles, and any other sources of strong magnetic fields), and recheck.

Voice guidance cannot be heard, is broken up, or there is static

Note. Check the vehicle battery condition first (see BATTERY TEST ). The navigation system uses the center speaker for voice response. Check the navigation volume level (see the Navigation service information). Before troubleshooting, make sure you have the anti-theft code. After troubleshooting, enter the anti-theft code. Check the connectors for poor connections or loose terminals.

Scheme 483

Scheme 484

Scheme 485

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
2. Press the INFO/PHONE button.
3. Check the volume and voice feedback setting for the navigation system in SETUP screen. Is either set to OFF? YES -Set the voice feedback to ON, and select an audible level for the volume. NO -Go to step 4.
4. Check the audio system operation. Can you hear the audio system? YES -Go to step 9 . NO -Go to step 5.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Connect the HDS to the DLC (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
7. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
8. Check for DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Troubleshoot the audio system.
9. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Are there any navigation DTCs indicated? YES -Troubleshoot the indicated navigation DTC(s). NO -Go to step 10.
10. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
11. Disconnect audio-navigation unit connector D (20P) and stereo amplifier connector B (28P).
12. Check for continuity between body ground and audio-navigation unit connector D (20P) terminals No. 17 and No. 19 individually. Is there continuity? YES -There is a short to body ground in the wire(s) between the audio-navigation unit and the stereo amplifier. Replace the affected shielded harness. NO -Go to step 13.
13. Check for continuity between the terminals of audio-navigation unit connector D (20P) according to the table. From terminal To terminals D17 (GRN) D19 (RED), D20(GRY) D19 (RED) D20 (GRY) Is there continuity between any of the terminals? YES -There is a short in the wires between the audio-navigation unit and the stereo amplifier. Replace the affected shielded harness. NO -Go to step 14.
14. Check for continuity between audio-navigation unit connector D (20P) terminals No. 17 and No. 19 and stereo amplifier connector B (28P) terminals No. 9 and No. 21 respectively. Is there continuity? YES -Go to step 15. NO -There is an open in the wire between the audio-navigation unit and the stereo amplifier. Replace the affected shielded harness.
15. Substitute a known-good stereo amplifier (see «STEREO AMPLIFIER REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) ), and recheck. Is the system OK? YES -Replace the original stereo amplifier (see «STEREO AMPLIFIER REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) ). NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

Voice control does not work/respond

Note. Check the vehicle battery condition first (see BATTERY TEST ). Make sure that the latest navigation software is installed. Before assuming that a voice complaint is hardware related, ensure that the voice control system is being operated correctly. Make sure you are on the correct screen when trying to issue a voice command. For instance, the command "Find the nearest Italian Restaurant" only works on Map screen. (See the Navigation service information for a complete list of allowed voice commands for the information being displayed) Close the windows and moonroof Set the fan speed to low (1 or 2) Adjust the air flow from the air conditioning vents so that they do not blow against the microphone on the ceiling Pause after pressing the navigation TALK button then give a voice command clearly in a natural speaking voice. If the system cannot recognize your command, speak louder If you speak a command with something in your mouth, or your voice is too husky, or high pitched, the system may misunderstand your command Check for a loose roof console microphone; if it's loose, tighten it. Before troubleshooting, make sure you have the anti-theft code. After troubleshooting, enter the anti-theft code. Determine if the problem only happens to one person, or everyone who uses the system. If the system only has a problem with one person's voice, this should be considered a system limitation. Check the connectors for poor connections or loose terminals. Check any official Honda service website for more service information about the navigation system.

1. Connect the HDS to the DLC (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
3. Check for DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 4.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Are there any navigation DTCs indicated? YES -Troubleshoot the indicated navigation DTC(s). NO -Go to step 5.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode, then back to ON (II), or press the engine start/stop button to select the ON mode.
6. Do the HandsFreeLink system Self-Diagnostic Function (see «SELF-DIAGNOSTIC FUNCTION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system__self-diagnostic-function) ). Do you hear the message "The hands free system is OK"? YES -Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Check for HFL DTCs (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ). If the HFL does not respond, do the HandsFreeLink control unit input test (see «CONTROL UNIT INPUT TEST»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).

Navigation cannot control HVAC by voice command

Note. Check the vehicle battery condition first (see BATTERY TEST ). If you are troubleshooting multiple DTCs, be sure to follow the instructions in B-CAN System Diagnosis Test Mode A (see TROUBLESHOOTING - B-CAN SYSTEM DIAGNOSIS TEST MODE A ). Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode (see SYSTEM DIAGNOSTIC MODE ), and use the Version (see VERSION ). Check the connectors for poor connections or loose terminals. Check any official Honda service website for more service information about the navigation system.

1. Connect the HDS to the DLC (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/automatic-hvac-system/#climate-control) ).
2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
3. Check for climate control DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 4.
4. Check the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Are there any navigation DTCs indicated? YES -Troubleshoot the indicated navigation DTC(s). NO -Go to step 5.
5. Substitute and a known-good climate control unit (see «CLIMATE CONTROL UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/automatic-hvac-system/#climate-control) ), and recheck. Does the symptom go away? YES -Replace the original climate control unit (see «CLIMATE CONTROL UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/automatic-hvac-system/#climate-control) ). NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

Display day/night mode does not work or does not work properly

1. Turn the headlight on, and check that the dash brightness setting is not set to high.
2. Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
3. Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ), and use the Version (see «VERSION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__version) ).
4. Before troubleshooting, make sure you have the anti-theft code.
5. After troubleshooting, enter the anti-theft code.
6. Check the connectors for poor connections or loose terminals.
7. Check any official Honda service website for more service information about the navigation system.

Scheme 486

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
2. Press the Day/Night (light Icon) button to see if the display changes to day and night modes. Does the display change to day and night modes when pressing the Day light button? YES -Go to step 3. NO -Go to «INTERFACE DIAL BUTTONS DO NOT WORK TROUBLESHOOTING»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__interface-dial-buttons-do-not-work) (see ).
3. Turn the headlights on, and adjust the dash brightness up and down, then to the middle range. Does the display change to day and night modes when turning the headlights on and off? YES -The system is OK at this time. NO -Go to step 4.
4. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Are there any navigation DTCs indicated? YES -Troubleshoot the indicated navigation DTC(s). NO -Go to step 5.
5. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
6. Disconnect the navigation display unit 28P connector.
7. With the headlight switch on, measure the voltage between body ground and navigation display unit 28P connector terminal No. 16. Is there battery voltage? YES -Substitute a known-good navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ), then reconnect all of the connectors, and recheck. If the symptom/indication goes away, replace the original navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ). If the symptom/indication is still present, replace the gauge control module (see «GAUGE CONTROL MODULE REPLACEMENT»(/acura/zdx/i-2009-2013/remont/gauges-instrument-panels/#gauges__gauge-control-module-replacement) ). NO -Repair an open or short in the wire between the navigation display unit and the gauge control module.

System locks up or freezes constantly

Note. Check the vehicle battery condition first (see BATTERY TEST ). Always check for and resolve all CAN DTCs before troubleshooting the navigation system. Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode (see SYSTEM DIAGNOSTIC MODE ), and use the Version (see VERSION ). Make sure that the latest navigation software is installed. Before troubleshooting, make sure you have the anti-theft code. After troubleshooting, enter the anti-theft code. Check the connectors for poor connections or loose terminals. Check any official Honda service website for more service information about the navigation system.

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode. Does the system reboot, lock up, or freeze? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and recheck. If the problem does not go away, replace the HDD (see «HDD REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__hdd-removalinstallation) ). NO -The system is OK at this time. Go into the System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ), and use the Unit Check diagnosis (see «UNIT CHECK (QUICK CHECK)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__unit-check-quick-check) ) to check the audio-navigation unit and the navigation display unit status. If any status are NG, substitute the affected unit with a known-good unit, and recheck.

Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins

Note. Check the vehicle battery condition first (see BATTERY TEST ). This is not the same condition as when driving off-road (or on a fire or logging road). This condition is caused by a loss of map matching from a bad sensor input. Check for aftermarket or other objects that can block the GPS signal. Always do the Map Matching (see MAP MATCHING ) before proceeding with the troubleshooting. Always check for and resolve all CAN DTCs before troubleshooting the navigation system. Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode (see SYSTEM DIAGNOSTIC MODE ), and use the Version (see VERSION ). Check for aftermarket metallic window tinting. Before troubleshooting, make sure you have the anti-theft code. After troubleshooting, enter the anti-theft code. Check the connectors for poor connections or loose terminals. Check any official Honda service website for more service information about the navigation system.

Scheme 487

Scheme 488

1. Check the GPS icon on the navigation screen. Is the GPS icon white or missing? YES -Go to «GPS ICON IS WHITE OR NOT SHOWN TROUBLESHOOTING»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__gps-icon-is-white-or-not) (see ). NO -Go to step 2.
2. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Are there any navigation DTCs indicated? YES -Troubleshoot the indicated navigation DTC(s). NO -Go to step 3.
3. Go into the System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ), and use the Car Status diagnosis (see «CAR STATUS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__car-status) ) to check the BACK signal. Does the BACK signal [0] when the shift lever position is P or N? YES -Go to step 8 . NO -Go to step 4.
4. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
5. Disconnect audio-navigation unit connector H (28P).
6. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
7. Measure the voltage between audio-navigation unit connector H (28P) terminal No. 20 and body ground. Is there battery voltage? YES -Repair a short to power in the wire between the audio-navigation unit and the driver's under-dash fuse/relay box. NO -Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).
8. Go into the System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ), and use the Car Status diagnosis (see «CAR STATUS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__car-status) ) to check the BACK signal. Does the BACK signal change from [0] to [1] when the shift lever position is changed from P or N to R? YES -The problem may be a characteristic of the system. Check to see if the problem occurs in the same place in a known-good vehicle. If it does, the problem could be in the database. Go to step 13 . NO -Troubleshoot the back-up light. If OK, go to step 9.
9. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
10. Disconnect audio-navigation unit connector H (28P).
11. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
12. Measure the voltage between audio-navigation unit connector H (28P) terminal No. 20 and body ground when the shift lever is in R position. Is there battery voltage? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Repair an open or high resistance in the wire between the audio-navigation unit and the driver's under-dash fuse/relay box.
13. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
14. Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and check to see if the problem occurs in the same place. Does the problem occur in the same place? YES -The problem is in the database and should be considered a characteristic of the system. Report the problem according to the Navigation service information under Reporting Errors and look for improvements in future databases. NO -Replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

Note. Check the vehicle battery condition first (see BATTERY TEST ). The system will not operate without the 5-digit security (anti-theft) code. Follow the this procedure. (After 10 consecutive tries, you must cycle the key to continue trying) The Navigation System Diagnosis and Core Return Form is available on ISIS, under Job aids, and can be printed out for recording this information. This information will help the reman facility determine what caused the failure. Always check for and resolve all CAN DTCs before troubleshooting the navigation system. Before troubleshooting, make sure you have anti-theft code. Check the connectors for poor connections or loose terminals. Check any official Honda service website for more service information about the navigation system.

1. Go into the System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ), and use the ECU Info under the Unit Check (see «UNIT CHECK (QUICK CHECK)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__unit-check-quick-check) ). A brief diagnostic runs for 20 seconds, and the serial number is displayed. Is the serial number displayed? YES -Go to step 5 . NO -Go to step 2.
2. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
3. Remove the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).
4. Check the serial number on the label on the upper side of the audio-navigation unit. Is the serial number confirmed on the upper side of the audio-navigation unit? YES -Go to step 5. NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).
5. Using the serial number, look up the navigation security code in the Interactive Network (iN) (click: Service, Vehicle Information, Anti-Theft code Inquiry, and then select Navigation from the "product" dropdown box). Enter the serial number. Is a 5-digit code displayed on the screen? YES -Go to step 6. NO -Call the Warranty Department to obtain the code (the telephone number is in the PDI service bulletin). Do not call Tech Line. Then go to step 6.
6. Check that the obtained code works to bypass the code screen in the navigation system. Does the code work? YES -The system is OK at this time. Return the vehicle to the client and give them the anti-theft code. NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and enter "Won't take security code" in the Problem description field of the core return form; (as proof, enclose the sticker that contains the Serial number and the Code).

Navigation display stays on with the ignition switch in LOCK (0), or in the OFF mode

Note. Check for aftermarket accessories that may interfere with the navigation system. The vehicle may have been used for a show event. Check for a short jumper harness in-line with the audio-navigation unit connector A. If a jumper harness is present, remove it, and return it to Tech Line. Before troubleshooting, make sure you have the anti-theft code. After troubleshooting, enter the anti-theft code. Check the connectors for poor connections or loose terminals.

Scheme 489

1. Mare sure turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode. Does the navigation screen stay on? YES -Go to step 2. NO -The system is OK at this time.
2. Measure the voltage between audio-navigation unit connector A (24P) terminal No. 14 and body ground. Is there battery voltage? YES -Check for short to power on the PUR wire. NO -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

Navigation cannot control audio system

Note. Check the vehicle battery condition first (see BATTERY TEST ). Check for and resolve all CAN DTCs before troubleshooting the navigation system. Verify that the correct navigation unit is installed for this model. Go into the System Diagnostic Mode (see SYSTEM DIAGNOSTIC MODE ), and use the Version (see VERSION ). Check the connectors for poor connections or loose terminals. Check any official Honda service website for more service information about the navigation system.

1. Connect the HDS to the DLC.
2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
3. Check for DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 4.
4. Make sure the anti-theft code is entered.
5. Turn on the audio system, and check for sound in each mode (AM/FM and CD or DVD). Is the sound normal? YES -Go to step 6. NO -Go to Sound Quality Diagnosis (see «SOUND QUALITY DIAGNOSIS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system__sound-quality-diagnosis) ) or No sound is heard from the speaker(s) (display is normal) troubleshooting (see «NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) (WITH NAVIGATION)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system__no-sound-is-heard-from-the) ).
6. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Are there any navigation DTCs indicated? YES -Troubleshoot the indicated navigation DTC(s). NO -Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

Navigation cannot control XM radio

Note. Check the vehicle battery condition first (see BATTERY TEST ). Check any official Honda service website for more service information about the navigation system.

1. Connect the HDS to the DLC.
2. Turn the ignition switch to ON (II), or press; the engine start/stop button to select the ON mode.
3. Check for DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 4.
4. Press the XM button to select XM mode.
5. Check for an XM error message on the display. Are there any messages displayed? YES -Go to Error Codes (see «ERROR CODES»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system__error-codes) ). NO -Go to step 6.
6. Check for the hard error code (see «HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__how-to-check-error-history-navigation) ). Are there any navigation DTCs indicated? YES -Troubleshoot the indicated navigation DTC(s). NO -Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

Navigation frequently asks for anti-theft code and/or needs GPS initialization

Note. This is often caused by a loss of battery power, a low or poor battery condition, or a poor ground. Make sure that the latest navigation software is installed. Before troubleshooting, make sure you have the anti-theft code. After troubleshooting, enter the anti-theft code. Check any official Honda service website for more service information about the navigation system.

Scheme 490

Scheme 491

1. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
2. Check for poor connection or loose terminals at audio-navigation unit connector A (24P). Are there connection or terminals OK? YES -Repair poor connection or loose terminals, and recheck. NO -Go to step 3.
3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
4. Measure the voltage between body ground and audio-navigation unit connector A (24P) terminals No. 14 and No. 24 individually. Is there battery voltage? YES -Go to step 5. NO -If the +B wire does not have voltage, repair an open in the wire between the No. 15 (10 A) fuse in the under-hood fuse/relay box and the audio-navigation unit. If the ACC wire does not have voltage, repair an open in the wire between the No. 18(7.5 A) fuse in the driver's under-dash fuse/relay box and the audio-navigation unit.
5. Measure the voltage between audio-navigation unit connector A (24P) terminal No. 12 and body ground. Is there less than 0.2 V? YES -Replace the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NO -Repair an open or high resistance in the wire between the audio-navigation unit and body ground (G502) (see «CONNECTOR TO FUSE/RELAY BOX INDEX»(/acura/zdx/i-2009-2013/remont/body-electrical/#fuserelay-boxes__connector-to-fuserelay-box-index) ).

Rearview camera image does not come on or work properly

Note. Check the vehicle battery condition first (see BATTERY TEST ). Check the connectors for poor connections or loose terminals. Check any official Honda service website for more service information about the navigation system.

Scheme 492

Scheme 493

Scheme 494

Scheme 495

Scheme 496

Scheme 497

1. Connect the HDS to the DLC (see «GENERAL TROUBLESHOOTING INFORMATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#handsfreelink-system) ).
2. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
3. Check for DTCs with the HDS. Are there any DTCs indicated? YES -Troubleshoot the indicated DTC(s). NO -Go to step 4.
4. Start the engine. Does the navigation screen come on and show an image when the vehicle is started? YES -Go to step 5. NO -Go to «NO PICTURE IS DISPLAYED TROUBLESHOOTING»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__no-picture-is-displayed) (see ).
5. Go into the System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ), and use the System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ) to check the connection between the navigation display unit and the rearview camera. Is the R-camera link on the screen? YES -Go to step 6. NO -Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).
6. Confirm the system connection. Is the R-camera link green on the screen? YES -Go to step 7. NO -Do the DTC 1701: Rear Camera Error troubleshooting (see «DTC 1701: REAR CAMERA ERROR; DTC 2608: REAR CAMERA DIAG»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__dtc-1701-rear-camera-error-dtc) ).
7. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
8. Disconnect the navigation display unit 28P connector.
9. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
10. Measure the voltage between navigation display unit 28P connector terminal No. 22 and body ground when the shift lever is in R position. Is there battery voltage? YES -Go to step 11. NO -Repair an open or high resistance in the wire between the navigation display unit and the driver's under-dash fuse/relay box.
11. Disconnect the rearview camera 16P connector.
12. Check for continuity between the navigation display unit 28P connector and the rearview camera 16P connector according to the table. Navigation display unit connector Rearview camera connector Wire color 9 11 YEL 13 12 GRY 14 13 WHT 26 16 GRN 27 14 BLK 28 15 RED Is there continuity? YES -Go to step 13. NO -There is an open in the wire(s) between the navigation display unit and the rearview camera. Replace the affected shielded harness.
13. Check for continuity between the terminals of the navigation display unit 28P connector according to the table. From terminal To terminals 9 (YEL) 13 (GRY), 14 (WHT), 26 (GRN), 27 (BLK), 28 (RED) 13 (GRY) 14 (WHT), 26 (GRN), 27 (BLK), 28 (RED) 14 (WHT) 26 (GRN), 27 (BLK), 28 (RED) 26 (GRN) 27 (BLK), 28 (RED) 27 (BLK) 28 (RED) Is there continuity between any of the terminals? YES -There is a short in the wires between the navigation display unit and the rearview camera. Replace the affected shielded harness. NO -Go to step 14.
14. Check for continuity between the navigation display unit 28P connector and body ground according to the table. Navigation display unit connector Wire color 9 YEL 13 GRY 14 WHT 26 GRN 27 BLK 28 RED Is there continuity? YES -There is a short to body ground in the wire(s) between the navigation display unit and the rearview camera. Replace the affected shielded harness. NO -Go to step 15.
15. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
16. Measure the voltage between the navigation display unit 28P connector and body ground according to the table. Navigation display unit connector Wire color 9 YEL 13 GRY 14 WHT 26 GRN 27 BLK 28 RED Is there 0.2 V or more? YES -There is a short to power in the wire(s) between the navigation display unit and the rearview camera. Replace the affected shielded harness. NO -Go to step 17.
17. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
18. Reconnect the rearview camera 16P connector.
19. Substitute a known-good navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ), and check the rearview camera image when the shift lever is in R position. Is the rearview image OK? YES -Replace the original navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ). NO -Replace the rearview camera (see «REARVIEW CAMERA REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__rearview-camera-removalinstallation) ).

Rearview camera image does not change

Note. You can select three different rearview camera angles for backing up. If there is no camera image on the display, go to REARVIEW CAMERA IMAGE DOES NOT COME ON OR WORK PROPERLY TROUBLESHOOTING (see ).

Scheme 498

Scheme 499

Scheme 500

Scheme 501

Scheme 502

1. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
2. Go into the System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ), and use the Hard Key test under the Unit Check (see «UNIT CHECK (QUICK CHECK)»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__unit-check-quick-check) ). Does the interface dial ENTER button work properly? YES -Go to step 3. NO -Go to «INTERFACE DIAL BUTTONS DO NOT WORK TROUBLESHOOTING»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__interface-dial-buttons-do-not-work) (see ).
3. With the brake pedal pressed, move the shift lever into the R position.
4. Press the ENTER button several times, and check the rearview camera image. Do any of the three camera views appear on the screen? YES -Go to step 5. NO -Go to «REARVIEW CAMERA IMAGE DOES NOT COME ON OR WORK PROPERLY TROUBLESHOOTING»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__rearview-camera-image-does-not-come) (see ).
5. Press the ENTER button to see if the rearview image changes between the wide view, the normal view, and the top down view in this order. Does the rearview camera image change properly? YES -Intermittent failure, the system is OK at this time. NO -Go to step 6.
6. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
7. Disconnect the navigation display unit 28P connector and the rearview camera 16P connector.
8. Check for continuity between body ground and rearview camera 16P connector terminals No. 9 and No. 10 individually. Is there continuity? YES -There is a short to ground in the wire(s) between the navigation display unit and the rearview camera. Replace the affected shielded harness. NO -Go to step 9.
9. Check for continuity between rearview camera 16P connector terminals No. 9 and No. 10. Is there continuity? YES -There is a short in the wires between the navigation display unit and the rearview camera. Replace the affected shielded harness. NO -Go to step 10.
10. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
11. Measure the voltage between body ground and rearview camera 16P connector terminals No. 9 and No. 10 individually. Is there less than 2.0 V? YES -Go to step 12. NO -There is a short to power in the wire(s) between the navigation display unit and the rearview camera. Replace the affected shielded harness.
12. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
13. Check for continuity between the navigation display unit 28P connector and the rearview camera 16P connector according to the table. Navigation display unit connector Rearview camera connector Wire color 7 10 RED 20 9 LT BLU Is there continuity? YES -Replace the rearview camera (see «REARVIEW CAMERA REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__rearview-camera-removalinstallation) ). NO -There is an open in the wire(s) between the navigation display unit and the rearview camera. Replace the affected shielded harness.

Traffic or Weather information is not shown on map screen

If your client complains that traffic and/or weather is not displayed, it could be because a traffic and/or weather setting is not correct.

Note. Always check for and resolve all CAN DTCs before troubleshooting the navigation system. A marginal battery or poorly performing charging system may cause the AcuraLink control unit (XM receiver) to malfunction. Before troubleshooting, make sure you have the anti-theft code. After troubleshooting, enter the anti-theft code. Check the connectors for poor connections or loose terminals. Check any official Honda service website for more service information about the navigation system.

Scheme 503

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Scheme 508

1. Test the battery condition (see «BATTERY TEST»(/acura/zdx/i-2009-2013/remont/body-electrical/#battery) ). Is the battery in good condition? YES -Go to step 2. NO -Troubleshoot the battery and/or charging system, and recheck.
2. Park the vehicle outside where you have a clear view of the southern sky.
3. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
4. Check to see if the vehicle is receiving an XM signal. Select Setup, then select more, then select Traffic/Weather.
5. Make sure that you are receiving the applicable signal that you are troubleshooting. For example, if the client complains that they do not receive real-time traffic and account is Expired, you need to contact XM to confirm the account is active. Refer to the table for the message status and action. NOTE: This check confirms the client account, but does not check the XM signal reception. The XM radio continues to tune XM channels 000, 001, 174, or 247, even if the XM account is expired. Message Description Action Receiving The system is receiving XM signal, Traffic information and/or weather information. The system is OK. For traffic information, go to step 7. For weather information, go to step 9. No signal The signal is not being received. Make sure you are outside with a clear view of the sky. Go into System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ) to check System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Expired The account is expired. Go to step 6. Loading The system is searching for the signal or receiving an update. Give the system a few minutes to finish loading. If the loading message does not go away, go into System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ) to check System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ). Check antenna There is a problem with the XM antenna. Check the XM antenna for damage or loose connections, then Go into System Diagnostic Mode (see «SYSTEM DIAGNOSTIC MODE»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ) to check System Links (see «SYSTEM LINKS»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system) ).
6. Make sure the client's XM NavTraffic and/or XM weather information account status is active. These accounts are separate from the regular XM radio subscription, and they have separate fees. NOTE: For the Acura ZDX, real-time traffic and weather are free for the first three months. To check the XM NavTraffic and XM weather account status: Call XM Radio at 800-852-9696. Make sure you have: The VIN The XM radio ID (shown on channel 000) From the automated phone menu, select tech support. Tell the agent that you are working on an Acura vehicle, and ask them to check the XM NavTraffic and XM weather account(s) status. Have the agent confirm that the XM NavTraffic and XM weather subscription(s) applies to the vehicle VIN you are working on. NOTE: A client may own more than one vehicle capable of displaying real-time traffic and XM weather. Is the XM NavTraffic and XM weather account(s) status active? YES - For traffic information, go to step 7. For weather information, go to step 9. NO -If the free trial period is expired, return the vehicle to the client, and inform them how to renew their XM NavTraffic and XM weather subscription(s) by calling XM Radio at 800-852-9696. If the free trial period has not expired, call XM Radio at 800-852-9696 and reactivate the account for the remainder of the free trial period, then request rapid refresh. To do a rapid refresh: Park the vehicle outside, in a clear area, with the engine running. Turn the audio system on, and tune to an XM radio channel. Wait 30 minutes. If the vehicle now receives real-time traffic information and/or XM weather, return it to the client, otherwise go to step 7.
7. Make sure the navigation map is set to any scale from 1/20 mile of a mile to 5 miles. If the scale is not set within this range, rotate the interface dial knob, or use the zoom in buttons to adjust the map to proper scale. NOTE: XM weather is available on all scales. Do you see real-time traffic on the navigation display? YES -Return the vehicle to the client, and explain the proper settings. NO -Go to step 8.
8. Make sure the real-time traffic settings are correct. Press the MAP/GUIDE button, then select the map menu by pressing in the selector button. Select Show Icon on Map by turning the interface dial, then pressing in the selector button. Select the TRAFFIC icon (A) from the Icon selection bar at the bottom of the navigation display. Select ICON OPTION (B) by pushing the selector to the right. From the Select Category for Icon settings menu, select the TRAFFIC. Make sure both Traffic Speeds and Traffic Icons are solid blue. If they are not, select Traffic Speeds by pressing in the selector on the Select Traffic Info screen. It should turn solid blue. Turn the interface dial to select TRAFFIC Icons, and press in the selector again. It should turn solid blue. Push the selector to the right (DONE) to complete the process. Do you see real-time traffic on the navigation display? YES -Return the vehicle to the client, and explain the proper settings. NO -Go to step 9.
9. Make sure the XM weather settings are correct. From the Show Icon on Map menu, select the WEATHER icon (A) from the Icon selection bar at the bottom of the navigation display. Select ICON OPTION (B) by pushing the interface dial knob to the right. From the Select Category for Icon settings menu, select the WEATHER. Make sure both Weather Warning Icons and WEATHER Icons are solid blue. If they are not, select Weather Warning Icon by pressing in the selector on the Select Weather Info screen. It should turn solid blue. Turn the interface dial to select WEATHER Icons, and press in the selector again. It should turn solid blue. Push the selector to the right (DONE) to complete the process. Do you see XM weather on the navigation display? YES -Return the vehicle to the client, and explain the proper settings. NO -Go to step 10.
10. Do the diagnostic mode checks: Start the vehicle, and enter the System Diagnostic Mode by pressing and holding the Menu, Map/Guide, and Cancel buttons. Go into the System Diagnostic Mode, and select the Self-Diagnosis Mode, and verify that all the icons are green. If any links/icons are red, refer to the applicable service information for repair information, then go to step 11. Return to the Detail Information & Setting menu and select XM (HIP), then select XM (HIP) System Link, and verify that the links/icons are green. If any links/icons are red, refer to the applicable service information for repair information, then go to step 11.
11. Do a VIN status inquiry, updating the AcuraLink control unit software. Are there any applicable product updates or service bulletins? YES -Do the applicable product updates and service bulletins, then recheck the vehicle. If real-time traffic does not work, go to step 12. NO -Go to step 12.
12. Reset the AcuraLink control unit. NOTE: Make sure you have the anti-theft codes for the navigation system. To reset the AcuraLink control unit: Disconnect AcuraLink control unit (XM receiver) connector B (2P) from the AcuraLink control unit (XM receiver). Enter the System Diagnostic Mode, select XM (HIP), then select XM (HIP) ECU. Select Data Reset to do the reset. When the reset is done, press cancel twice to return to the XM (HIP) diagnostic menu. Select Return to fully exit the diagnostic mode. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode. Reconnect AcuraLink control unit (XM receiver) connector B (2P). Start the vehicle. Enter the anti-theft code. Let the navigation system boot, then select one of the traffic scales (5, 1, 1/4, 1/20 miles). Park the vehicle outside with a clear view of the southern sky, and verify you are receiving an XM radio signal (see step 4 ). Do you see real-time traffic on the navigation display? YES -Call Acura Client Services to ask for an AcuraLink reactivation. Return the vehicle to the client. NO -Go to step 13.
13. Substitute a known-good AcuraLink control unit (XM receiver) (see «ACURALINK CONTROL UNIT (XM RECEIVER) REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) ), and recheck. Park the vehicle outside with a clear view of the southern sky, and verify you are receiving an XM radio signal (see step 4 ). Do you see real-time traffic on the navigation display? YES -Replace the original AcuraLink control unit (XM receiver) (see «ACURALINK CONTROL UNIT (XM RECEIVER) REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) ). Register the new AcuraLink control unit with XM radio and Acura Client Services. Return the vehicle to the client. NO -Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). If the problem goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).

Forced Starting of the Audio-Navigation Unit

Special Tools Required

SCS Service Connector 07PAZ-001010A

Scheme 509

1. Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
2. Remove the right side kick panel (see «TRIM REMOVAL/INSTALLATION - DOOR AREAS»(/acura/zdx/i-2009-2013/remont/exteriorinterior-trim/#interior-trim__trim-removalinstallation-door-areas) ).
3. Connect the SCS service connector (A) to the navigation service check connector (B) located by the passenger's kick panel.
4. Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
5. Check that the diagnosis menu for the picture diagnosis starts up, and then changes to the System Links menu. NOTE: If the display fails to display the System Links screen, refer to «NO PICTURE IS DISPLAYED TROUBLESHOOTING»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__no-picture-is-displayed) (see ).

HDD Removal/Installation

Note. The audio-navigation unit and the HDD are mated and cannot be substituted separately. If you need to substitute a known-good unit for testing, substitute a complete known-good audio-navigation unit and HDD. Check any official Honda service website for more service information about the navigation system. Static electricity can damage the HDD. Always follow proper handling procedures. Always use the anti-static mat (ESD) and wrist strap when removing the HDD. Before you open the audio-navigation unit or handle the replacement HDD, attach the wrist strap around one of your wrists, and attach the alligator clip to the ESD mat. Make sure you use the screws in the same holes. The HDD can be damaged if the wrong screws are used. You do not have to peel off the plastic cover to remove the screws or the HDD. Do not force the HDD. If it does not slide in smoothly, check the alignment of the HDD and the pins. If the pins are bent, replace the HDD. Make sure the HDD screws are not loose. If they are, the HDD can be damaged. Handle the HDD by its edges. Do not touch the pins.

Scheme 510

Scheme 511

1. Remove the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ). NOTE: Disconnect all the connectors when removing the audio-navigation unit to prevent damaging the HDD.
2. Remove the bolts (A) and the passenger's side bracket (B).
3. Remove the mounting screws (A).
4. Lift the plastic tab (B), and use it to pull out the HDD (C).
5. Install the HDD in the reverse order of removal. NOTE: Make sure the HDD is properly aligned when installing the HDD.

Audio-Navigation Unit Removal/Installation

SRS components are located in this area. Review the SRS component locations (see COMPONENT LOCATION INDEX ), and the precautions and procedures (see PRECAUTIONS AND PROCEDURES ) before doing repairs or service.

Note. Put on gloves to protect your hands. Take care not to scratch the dashboard and related parts. Lay a shop towel under the parts when working on them to protect the face panel from scratches or other damage. Eject the disc before removing the audio-navigation unit to prevent damaging the CD/DVD player's load mechanism. If you are replacing the audio-navigation unit, write down the audio presets (if possible), then enter them into the new audio-navigation unit. If the audio-navigation unit is replaced or disconnected, the Map Matching must be done (see MAP MATCHING ).

Scheme 512

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Scheme 514

1. Make sure you have the 5-digit anti-theft code.
2. Remove these items: Driver's inner dashboard trim (see «DRIVER'S OUTER DASHBOARD TRIM REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/gauges-instrument-panels/#dashboard) ) Passenger's dashboard trim (see «PASSENGER'S DASHBOARD TRIM PANEL REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/gauges-instrument-panels/#dashboard) ) Center console panel (see «CENTER CONSOLE PANEL REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/gauges-instrument-panels/#consoles__center-console-panel-removalinstallation) ) Audio-navigation and HVAC switch panel (see «AUDIO-NAVIGATION AND HVAC SWITCH PANEL REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) )
3. Carefully remove the bolts (A) and bolts (B), then disconnect the connector (C), and pull the audio-navigation unit (D) out.
4. Disconnect the audio-navigation unit connectors, and detach the clip (E).
5. Remove the bolts (A) and brackets (B).
6. Remove the self-tapping screws (A) and the mounting screws (B), then disconnect the connector (C), and remove the front panel (D) and (E) from the audio-navigation unit (F).
7. Remove the screws and audio-navigation unit. NOTE: If you are replacing the audio-navigation unit, remove the HDD (see «HDD REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__hdd-removalinstallation) ).
8. Install the audio-navigation unit in the reverse order of removal. NOTE: Check any official Honda service website for more service information about patches for the navigation system. Apply any prescribed patches to the new audio-navigation unit.
9. Enter the new 5-digit anti-theft code.
10. Park the vehicle outside, and do the GPS Initialization (see «GPS INITIALIZATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__gps-initialization) ).
11. Give the new navigation anti-theft code to the client.

Navigation Display Unit Removal/Installation

Note. Put on gloves to protect your hands. Take care not to scratch the dashboard and related parts. Lay a shop towel under the parts when working on them to protect the face panel from scratches or other damage.

Scheme 515

Scheme 516

Scheme 517

1. Remove these items: Front center speaker (see «FRONT CENTER SPEAKER»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) ) Audio-navigation and HVAC switch panel (see «AUDIO-NAVIGATION AND HVAC SWITCH PANEL REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) )
2. Remove the tray (A).
3. Remove the self-tapping screws (A) from the navigation display unit (B).
4. From the speaker hole, push out the navigation display unit (A). Then disconnect the connector (B) from the navigation display unit, and remove it.
5. Install the navigation display unit in the reverse order of removal.

Front HFL-Navigation-ANC/Active Sound Control Microphone Removal/Installation

Note. Put on gloves to protect your hands. Take care not to scratch the dashboard and related parts.

Scheme 518

1. Remove the roof console (see step 5 under «HEADLINER REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/exteriorinterior-trim/#interior-trim__headliner-removalinstallation) )
2. Remove the self-tapping screws and the front HFL-navigation-ANC/active sound control microphone (A).
3. Install the front HFL-navigation-ANC/active sound control microphone in the reverse order of removal.

Interface Dial Removal/Installation

Note. Put on gloves to protect your hands. Take care not to scratch the dashboard and related parts. Lay a shop towel under the parts when working on them to protect the face panel from scratches or other damage.

Scheme 519

Scheme 520

Scheme 521

1. Remove the audio-navigation and HVAC switch panel (see «AUDIO-NAVIGATION AND HVAC SWITCH PANEL REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) ).
2. Remove the self-tapping screws and the harness cover (A).
3. Disconnect the interface dial 13P connector (A), then pull up the interface dial (B) a little with KTC trim tool as shown until the click sound is heard.
4. Pull the interface dial (A) slowly and steadily by hand until the knob (B) and the dial (C) pops off.
5. Install the dial in the reverse order of removal. NOTE: If the hard buttons do not work, but the jog dial does, recheck the interface dial connector (D) connection.

GPS Antenna Removal/Installation

Note. Put on gloves to protect your hands. Take care not to scratch the dashboard and related parts. Lay a shop towel under the parts when working on them to protect the face panel from scratches or other damage.

Scheme 522

1. Remove these items: Audio-navigation and HVAC switch panel (see «AUDIO-NAVIGATION AND HVAC SWITCH PANEL REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#audio-system) ) Navigation display unit (see «NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__navigation-display-unit-removalinstallation) ) Audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/zdx/i-2009-2013/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) )
2. Disconnect audio-navigation unit connector J (A).
3. Remove the self-tapping screws and detach the clips, then remove the GPS antenna (B).
4. Install the GPS antenna in the reverse order of removal.

Scheme 523

1. Remove the audio remote, HFL-navigation voice control switch (see «STEERING WHEEL DISASSEMBLY/REASSEMBLY»(/acura/zdx/i-2009-2013/remont/manual-power-steering/#power-steering-system) ).
2. Measure the resistance between terminals No. 9 and No. 11 in each switch position according to the table. VOICE CONTROL SWITCH Position Resistance No button pressed About 10 kohms TALK button pressed About 2.2 kohms BACK button pressed About 650 ohms
3. In the resistance is not as specified, replace the switch (see «STEERING WHEEL DISASSEMBLY/REASSEMBLY»(/acura/zdx/i-2009-2013/remont/manual-power-steering/#power-steering-system) ).

Rearview Camera Removal/Installation

Note. Put on gloves to protect your hands. Take care not to scratch the tailgate and related parts.

Scheme 524

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Scheme 526

1. Remove these items: Tailgate trim panel (see «TRIM REMOVAL/INSTALLATION - TAILGATE AREA»(/acura/zdx/i-2009-2013/remont/exteriorinterior-trim/#interior-trim__trim-removalinstallation-tailgate-area) ) Tailgate lower trim (see «TRIM REMOVAL/INSTALLATION - TAILGATE AREA»(/acura/zdx/i-2009-2013/remont/exteriorinterior-trim/#interior-trim__trim-removalinstallation-tailgate-area) ) Inner taillights (see «INNER TAILLIGHT REPLACEMENT»(/acura/zdx/i-2009-2013/remont/exterior-lights/#exterior-lights) )
2. Disconnect the rearview camera 16P connector (A), and remove the nuts (B).
3. Pull the rear license trim (A) away from the tailgate, then remove the grommet (B) from the tailgate, and carefully pull the connector through the hole in the tailgate.
4. From behind the rear license trim, disconnect the connector (A), and remove the self-tapping screws.
5. Detach the clips, and remove the rearview camera (B).
6. Install the rearview camera in the reverse order of removal.

See also:
• AUDIO UNIT CONNECTOR FOR INPUTS AND OUTPUTS (WITH NAVIGATION)
• ANC/ACTIVE SOUND CONTROL MICROPHONE CONNECTOR FOR INPUTS AND OUTPUTS
• XM SELF-DIAGNOSIS
• FRONT HFL-ANC/ACTIVE SOUND CONTROL MICROPHONE REMOVAL/INSTALLATION
• BATTERY TEST
• GENERAL TROUBLESHOOTING INFORMATION
• PCM UPDATE
• SUBSTITUTING THE PCM
• XM RADIO DISPLAY IS BLANK AND NO STATION INFORMATION IS DISPLAYED (USA MODELS WITH NAVIGATION)
• GENERAL TROUBLESHOOTING INFORMATION
• AUDIO UNIT POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND) (WITH NAVIGATION)
• CLIMATE CONTROL UNIT REMOVAL/INSTALLATION
• SELF-DIAGNOSTIC FUNCTION
• SELF-DIAGNOSTIC FUNCTION
• HANDSFREELINK CONTROL UNIT REMOVAL/INSTALLATION
• CONNECTOR TO FUSE/RELAY BOX INDEX
• TROUBLESHOOTING - B-CAN SYSTEM DIAGNOSIS TEST MODE A
• GAUGE CONTROL MODULE REPLACEMENT
• SOUND QUALITY DIAGNOSIS
• NO SOUND IS HEARD FROM THE SPEAKER(S) (DISPLAY IS NORMAL) (WITH NAVIGATION)
• ERROR CODES
• TRIM REMOVAL/INSTALLATION - DOOR AREAS
• COMPONENT LOCATION INDEX
• DRIVER'S OUTER DASHBOARD TRIM REMOVAL/INSTALLATION
• CENTER CONSOLE PANEL REMOVAL/INSTALLATION
• HEADLINER REMOVAL/INSTALLATION
• STEERING WHEEL DISASSEMBLY/REASSEMBLY
• TRIM REMOVAL/INSTALLATION - TAILGATE AREA
• INNER TAILLIGHT REPLACEMENT
• SAVE USERS MEMORY
• GPS ICON IS WHITE OR NOT SHOWN TROUBLESHOOTING
• FORCED STARTING OF THE AUDIO-NAVIGATION UNIT
• AUDIO-NAVIGATION UNIT AND HDD SERVICE PRECAUTIONS
• 1001
• 1101
• 1102
• 1201
• 1204
• 1206
• 1301
• 1302
• 1303
• 1305
• 1306
• 1402
• 1403
• 1404
• 1405
• 1701
• 1702
• 2601
• 2605
• 2610
• 2611
• 2612
• 2701
• 2702
• 2703
• 2704
• 2706
• 2707
• 2709
• 2710
• GPS INITIALIZATION
• VEHICLE POSITION ICON CONSTANTLY LEAVES ROAD, MOVES ERRATICALLY, OR IS DISPLAYED VERY FAR FROM ACTUAL VEHICLE POSITION
• FACTORY DIAGNOSTIC SCREEN IN LINE DIAG
• NAVIGATION FREQUENTLY ASKS FOR ANTI-THEFT CODE AND/OR NEEDS GPS INITIALIZATION
• VEHICLE POSITION ICON WANDERS ACROSS THE MAP WHEN DRIVING (DOES NOT FOLLOW A DISPLAYED ROAD) OR MAP VEHICLE ICON SPINS
• NO PICTURE IS DISPLAYED
• PICTURE HAS LINES, ROLLS, OR IS BLURRY
• PICTURE IS MISSING A COLOR OR TONE OR IS AN ODD COLOR
• TRAFFIC OR WEATHER INFORMATION IS NOT SHOWN ON MAP SCREEN
• DISPLAY DAY/NIGHT MODE DOES NOT WORK OR DOES NOT WORK PROPERLY
• SYSTEM LOCKS UP OR FREEZES CONSTANTLY
• VOICE GUIDANCE CANNOT BE HEARD, IS BROKEN UP, OR THERE IS STATIC
• VOICE CONTROL DOES NOT WORK/RESPOND
• NAVIGATION CANNOT CONTROL HVAC BY VOICE COMMAND
• NAVIGATION CANNOT CONTROL XM RADIO
• NAVIGATION CANNOT CONTROL AUDIO SYSTEM
• INTERFACE DIAL BUTTONS DO NOT WORK
• REARVIEW CAMERA IMAGE DOES NOT COME ON OR WORK PROPERLY
• VERSION DIAGNOSTIC SCREEN
• NAVIGATION DISPLAY STAYS ON WITH THE IGNITION SWITCH IN LOCK (0), OR IN THE OFF MODE
• ANTI-THEFT FEATURE
• SELF-INERTIAL NAVIGATION LIMITATIONS
• LCD UNIT LIMITATIONS
• MAP MATCHING
• HOW TO ANSWER CLIENT QUESTIONS ABOUT NAVIGATION COVERAGE
• ORDERING AN UPDATE NAVIGATION DVD
• NAVIGATION DISPLAY UNIT REMOVAL/INSTALLATION
• HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)
• AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION
• HDD REMOVAL/INSTALLATION
• YAW RATE SENSOR
• GPS ANTENNA REMOVAL/INSTALLATION
• REARVIEW CAMERA REMOVAL/INSTALLATION
• MIC LEVEL
• FRONT HFL-NAVIGATION-ANC/ACTIVE SOUND CONTROL MICROPHONE REMOVAL/INSTALLATION
• MONITOR CHECK
• UNIT CHECK (QUICK CHECK)
• INTERFACE DIAL REMOVAL/INSTALLATION
• GPS INFORMATION
• CAR STATUS