Power Window Control System (Diagnostic Codes & Symptom Tests) (Base): Other Toyota Prius Plug-in

PROCEDURE

1. PERFORM ACTIVE TEST USING TECHSTREAM (APPLICABLE LOCATION) Connect the Techstream to the DLC3. Turn the power switch on (IG). Turn the Techstream on. Enter the following menus: Body Electrical / (desired system) / Active Test. HINT: Perform the Active Test for the power window regulator motor assembly that has DTC B2311 stored in its ECU. Perform the Active Test according to the display on the Techstream. WARNING: Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate. D-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER SIDE)) Tester Display Test Part Control Range Diagnostic Note Power Window Power window OFF / UP / DOWN - P-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR FRONT PASSENGER SIDE)) Tester Display Test Part Control Range Diagnostic Note Power Window Power window OFF / UP / DOWN - RL-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR LH SIDE)) Tester Display Test Part Control Range Diagnostic Note Power Window Power window OFF / UP / DOWN - RR-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR REAR RH SIDE)) Tester Display Test Part Control Range Diagnostic Note Power Window Power window OFF / UP / DOWN - OK Each power window motor operates. Result Result Proceed to OK A NG (Driver door power window) B NG (Front passenger side power window) C NG (Rear LH side power window) D NG (Rear RH side power window) E B --> See step 5 C --> See step 6 D --> See step 7 E --> See step 8 A: Go to next step
2. PERFORM INITIALIZATION (APPLICABLE LOCATION) Initialize the power window regulator motor assembly. Refer to «INITIALIZATION»(ref-551406-S32487670822013051500000) . HINT: Initialize the power window regulator motor assembly that has DTC B2311 stored in its ECU. NEXT: Go to next step
3. CHECK POWER WINDOW CONTROL SYSTEM (APPLICABLE LOCATION) Check that the power window operates normally by opening and closing the window. Refer to «OPERATION CHECK»(ref-551406-S16607402622013051500000) . HINT: Check the power window operation of the window where DTC B2311 has been stored. OK Each power window operates normally. Result Result Proceed to OK A NG (Driver door power window) B NG (Front passenger side power window) C NG (Rear LH side power window) D NG (Rear RH side power window) E B --> See step 5 C --> See step 6 D --> See step 7 E --> See step 8 A: Go to next step
4. CHECK WHETHER PARTS HAVE BEEN INSTALLED CORRECTLY Check that the power window components are installed correctly. OK Power window components are installed correctly. HINT: When the power window components are installed correctly, the problem has occurred because the battery is disconnected while the power switch is on (IG), the power window components are installed improperly or the motor is overheated. NG --> INSTALL PARTS CORRECTLY OK --> END
5. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)
6. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)
7. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear LH Side). Refer to «REMOVAL»(ref-551603-S34696677962013051500000)
8. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear RH Side). Refer to «REMOVAL»(ref-551603-S34696677962013051500000)

1. PERFORM INITIALIZATION (APPLICABLE LOCATION) Turn the power switch on (IG). Initialize the power window regulator motor assembly. Refer to «INITIALIZATION»(ref-551406-S32487670822013051500000) . HINT: Initialize the power window regulator motor assembly that has DTC B2313 stored in its ECU. NEXT: Go to next step
2. CHECK DTC OUTPUT Turn the power switch off. Wait for at least 10 seconds, and then turn the power switch on (IG). Check for DTCs. Refer to «DTC CHECK / CLEAR»(ref-551406-S06857972952013051500000) . HINT: Check for DTCs for the power window regulator motor assembly that has DTC B2313 stored in its ECU. OK DTC B2313 is not output. Result Result Proceed to OK A NG (Driver door power window) B NG (Front passenger side power window) C NG (Rear LH side power window) D NG (Rear RH side power window) E B --> See step 3 C --> See step 4 D --> See step 5 E --> See step 6 A --> END (POWER WINDOW CONTROL SYSTEM HAS NOT BEEN INITIALIZED)
3. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)
4. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)
5. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear LH Side). Refer to «REMOVAL»(ref-551603-S34696677962013051500000)
6. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear RH Side). Refer to «REMOVAL»(ref-551603-S34696677962013051500000)

1. READ VALUE USING TECHSTREAM (Main Body) Connect the Techstream to the DLC3. Turn the power switch on (IG). Turn the Techstream on. Enter the following menus: Body Electrical / Main Body / Data List. Read the Data List according to the display on the Techstream. MAIN BODY (MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)) Tester Display Measurement Item/Range Normal Condition Diagnostic Note Communication P-Door Motor Connection status between power window regulator motor (for front passenger side) and main body ECU (multiplex network body ECU) / OK or STOP OK: Normal communication STOP: Communication stopped - Communication RL-Door Motor Connection status between power window regulator motor (for rear LH) and main body ECU (multiplex network body ECU) / OK or STOP OK: Normal communication STOP: Communication stopped - Communication RR-Door Motor Connection status between power window regulator motor (for rear RH) and main body ECU (multiplex network body ECU) / OK or STOP OK: Normal communication STOP: Communication stopped - Communication Master SW Connection status between multiplex network master switch assembly and main body ECU (multiplex network body ECU) / OK or STOP OK: Normal communication STOP: Communication stopped - OK On the Techstream screen, OK is displayed. NG --> See step 4 OK: Go to next step
2. READ VALUE USING TECHSTREAM (Master Switch) Enter the following menus: Body Electrical / Master Switch / Data List. Read the Data List according to the display on the Techstream. MASTER SWITCH (MULTIPLEX NETWORK MASTER SWITCH ASSEMBLY) Tester Display Measurement Item/Range Normal Condition Diagnostic Note P Door P/W Auto SW Front passenger side power window auto up and down switch signal / ON or OFF ON: Front passenger door power window auto switch operated OFF: Front passenger door power window auto switch not operated - RL Door P/W Auto SW Rear LH side power window auto up and down switch signal / ON or OFF ON: Rear LH power window auto switch operated OFF: Rear LH power window auto switch not operated - RR Door P/W Auto SW Rear RH side power window auto up and down switch signal / ON or OFF ON: Rear RH power window auto switch operated OFF: Rear RH power window auto switch not operated - P Door P/W Up SW Front passenger side power window manual up switch signal / ON or OFF ON: Front passenger door power window manual up switch operated OFF: Front passenger door power window manual up switch not operated - RL Door P/W up Switch Rear LH side power window manual up switch signal / ON or OFF ON: Rear LH power window manual up switch operated OFF: Rear LH power window manual up switch not operated - RR Door P/W up Switch Rear RH side power window manual up switch signal / ON or OFF ON: Rear RH power window manual up switch operated OFF: Rear RH power window manual up switch not operated - P Door P/W Down SW Front passenger side power window manual down switch signal / ON or OFF ON: Front passenger door power window manual down switch operated OFF: Front passenger door power window manual down switch not operated - RL Door P/W Down SW Rear LH side power window manual down switch signal / ON or OFF ON: Rear LH power window manual down switch operated OFF: Rear LH power window manual down switch not operated - RR Door P/W Down SW Rear RH side power window manual down switch signal / ON or OFF ON: Rear RH power window manual down switch operated OFF: Rear RH power window manual down switch not operated - Window Lock Switch Status Window lock switch signal / ON or OFF ON: Window lock switch LOCK position OFF: Window lock switch UNLOCK position - OK On the Techstream screen, ON or OFF is displayed accordingly. Result Result Proceed to NG A OK (Front passenger side power window remote up and down function does not operate) B OK (Rear LH side power window remote up and down function does not operate) C OK (Rear RH side power window remote up and down function does not operate) D B --> See step 5 C --> See step 7 D --> See step 6 A --> See step 3
3. REPLACE MULTIPLEX NETWORK MASTER SWITCH ASSEMBLY. Refer to «REMOVAL»(ref-551603-S41555428112013051500000)
4. GO TO LIN COMMUNICATION SYSTEM (Proceed to How to Proceed with Troubleshooting). Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-551612-S08865931292013051500000)
5. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)
6. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear RH Side). Refer to «REMOVAL»(ref-551603-S34696677962013051500000)
7. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear LH Side). Refer to «REMOVAL»(ref-551603-S34696677962013051500000)

1. READ VALUE USING TECHSTREAM (Main Body) Connect the Techstream to the DLC3. Turn the power switch on (IG). Turn the Techstream on. Enter the following menus: Body Electrical / Main Body / Data List. Read the Data List according to the display on the Techstream. MAIN BODY (MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)) Tester Display Measurement Item/Range Normal Condition Diagnostic Note Communication D-Door Motor Connection status between power window regulator motor (for driver side) and main body ECU (multiplex network body ECU) / OK or STOP OK: Normal communication STOP: Communication stopped - OK On the Techstream screen, OK is displayed. NG --> See step 9 OK: Go to next step
2. READ VALUE USING TECHSTREAM (D-Door Motor) Enter the following menus: Body Electrical / D-Door Motor / Data List. Read the Data List according to the display on the Techstream. D-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER SIDE)) Tester Display Measurement Item/Range Normal Condition Diagnostic Note D Door P/W Up SW Driver door power window manual up switch signal / ON or OFF ON: Driver door power window manual up switch operated OFF: Driver door power window manual up switch not operated - D Door P/W Down SW Driver door power window manual down switch signal / ON or OFF ON: Driver door power window manual down switch operated OFF: Driver door power window manual down switch not operated - OK On the Techstream screen, ON or OFF is displayed accordingly. NG --> See step 4 OK: Go to next step
3. PERFORM ACTIVE TEST USING TECHSTREAM (D-Door Motor) Enter the following menus: Body Electrical / D-Door Motor / Active Test. Perform the Active Test according to the display on the Techstream. D-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER SIDE)) Tester Display Test Part Control Range Diagnostic Note Power Window Power window OFF / UP / DOWN - OK Driver door power window operates normally. WARNING: Be careful to avoid injuries as this test causes vehicle parts to move. During the Active Test, the jam protection function will not operate. NG --> See step 7 OK --> See step 8
4. CHECK HARNESS AND CONNECTOR (MASTER SWITCH - DRIVER SIDE MOTOR) Disconnect the multiplex network master switch assembly connector. Disconnect the power window regulator motor assembly (for driver side) connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition O6-20 (UP) - O2-10 (UP) Always Below 1 ohms O6-15 (DOWN) - O2-7 (DOWN) Always Below 1 ohms O6-20 (UP) - Body ground Always 10 kohms or higher O6-15 (DOWN) - Body ground Always 10 kohms or higher O2-10 (UP) - Body ground Always 10 kohms or higher O2-7 (DOWN) - Body ground Always 10 kohms or higher TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Multiplex Network Master Switch Assembly) *2 Front view of wire harness connector (to Power Window Regulator Motor Assembly (for Driver Side)) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
5. REPLACE MULTIPLEX NETWORK MASTER SWITCH ASSEMBLY Replace the multiplex network master switch assembly. Refer to «REMOVAL»(ref-551603-S41555428112013051500000) . NEXT: Go to next step
6. CHECK MANUAL UP / DOWN FUNCTION (for Driver Side) Check that the driver side door power window moves when the manual up and down function of the multiplex network master switch assembly is operated. Refer to «OPERATION CHECK»(ref-551406-S16607402622013051500000) . OK Driver side manual up and down function is normal. NG --> See step 7 OK --> END (MULTIPLEX NETWORK MASTER SWITCH ASSEMBLY WAS DEFECTIVE)
7. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)
8. REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU). Refer to «REMOVAL»(ref-551547-S09011097312013051500000)
9. GO TO LIN COMMUNICATION SYSTEM (Proceed to How to Proceed with Troubleshooting). Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-551612-S08865931292013051500000)

1. READ VALUE USING TECHSTREAM (Master Switch) Connect the Techstream to the DLC3. Turn the power switch on (IG). Turn the Techstream on. Enter the following menus: Body Electrical / Master switch / Data List. Read the Data List according to the display on the Techstream. MASTER SWITCH (MULTIPLEX NETWORK MASTER SWITCH ASSEMBLY) Tester Display Measurement Item/Range Normal Condition Diagnostic Note D Door P/W Auto SW Driver door power window auto up and down switch signal / ON or OFF ON: Driver door power window auto switch operated OFF: Driver door power window auto switch not operated - OK On the Techstream screen, ON or OFF is displayed accordingly. NG --> See step 7 OK: Go to next step
2. READ VALUE USING TECHSTREAM (D-Door Motor) Enter the following menus: Body Electrical / D-Door Motor / Data List. Read the Data List according to the display on the Techstream. D-DOOR MOTOR (POWER WINDOW REGULATOR MOTOR ASSEMBLY (FOR DRIVER SIDE)) Tester Display Measurement Item/Range Normal Condition Diagnostic Note D Door P/W Auto SW Driver door power window auto up and down switch signal / ON or OFF ON: Driver door power window auto switch operated OFF: Driver door power window auto switch not operated - OK On the Techstream screen, ON or OFF is displayed accordingly. NG --> See step 5 OK: Go to next step
3. PERFORM INITIALIZATION (for Driver Side) Initialize the power window regulator motor assembly (for driver side). Refer to «INITIALIZATION»(ref-551406-S32487670822013051500000) . NEXT: Go to next step
4. CHECK POWER WINDOW CONTROL SYSTEM (AUTO UP/DOWN FUNCTION) Check that the driver side door power window moves when the auto up and down function of the multiplex network master switch assembly is operated. Refer to «OPERATION CHECK»(ref-551406-S16607402622013051500000) . OK Driver side auto up and down function is normal. NG --> See step 8 OK --> END (PROBLEM DUE TO INITIALIZATION FAILURE)
5. REPLACE MULTIPLEX NETWORK MASTER SWITCH ASSEMBLY Replace the multiplex network master switch assembly. Refer to «REMOVAL»(ref-551603-S41555428112013051500000) . NEXT: Go to next step
6. CHECK POWER WINDOW CONTROL SYSTEM (AUTO UP/DOWN FUNCTION) Check that the driver side door power window moves when the auto up and down function of the multiplex network master switch assembly is operated. Refer to «OPERATION CHECK»(ref-551406-S16607402622013051500000) . OK Driver side auto up and down function is normal. NG --> See step 8 OK --> END (MULTIPLEX NETWORK MASTER SWITCH ASSEMBLY WAS DEFECTIVE)
7. REPLACE MULTIPLEX NETWORK MASTER SWITCH ASSEMBLY. Refer to «REMOVAL»(ref-551603-S41555428112013051500000)
8. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)

1. CHECK MANUAL UP / DOWN FUNCTION Check that the manual up and down function using the multiplex network master switch assembly and power window regulator switch assemblies can operate all the power windows. Refer to «OPERATION CHECK»(ref-551406-S16607402622013051500000) . OK Manual up and down function is normal. NG --> See step 7 OK: Go to next step
2. CHECK REMOTE UP / DOWN FUNCTION Check that the remote up and down function using the multiplex network master switch assembly operates the power windows. Refer to «OPERATION CHECK»(ref-551406-S16607402622013051500000) . OK Remote up and down function is normal. NG --> See step 7 OK: Go to next step
3. CHECK OPERATION FUNCTION AFTER POWER SWITCH IS TURNED OFF Check the power window operation function after the power switch is turned off. Result Result Proceed to When power window can still be operated even after opening driver side door or front passenger side door within approximately 45 seconds of power switch being turned off A When power window can still be operated even after approximately 45 seconds have elapsed after power switch is turned off (for All Doors) B When power window can still be operated even after approximately 45 seconds have elapsed after power switch is turned off (for Driver Side, Front Passenger Side, Rear LH Side or Rear RH Side)) C* HINT: *: Replace the power window regulator motor assembly. Refer to «REMOVAL»(ref-551603-S10142598522013051500000) for Front Door. Refer to «REMOVAL»(ref-551603-S34696677962013051500000) for Rear Door) for the window that still operates when more than 45 seconds have elapsed after the power switch was turned off. B --> See step 6 C --> REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (APPLICABLE LOCATION) A: Go to next step
4. READ VALUE USING TECHSTREAM (Main Body) Connect the Techstream to the DLC3. Turn the power switch on (IG). Turn the Techstream on. Enter the following menus: Body Electrical / Main Body / Data List. Read the Data List according to the display on the Techstream. MAIN BODY (MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU)) Tester Display Measurement Item/Range Normal Condition Diagnostic Note FR Door Courtesy SW Front door courtesy switch RH signal / ON or OFF ON: Front door RH open OFF: Front door RH closed - FL Door Courtesy SW Front door courtesy switch LH signal / ON or OFF ON: Front door LH open OFF: Front door LH closed - OK On the Techstream screen, ON or OFF is displayed accordingly. NG --> See step 5 OK --> See step 6
5. GO TO LIGHTING SYSTEM (Proceed to Door Courtesy Light Switch Circuit). Refer to «Door Courtesy Switch Circuit»(ref-551596-S26228256732013051500000)
6. REPLACE MAIN BODY ECU (MULTIPLEX NETWORK BODY ECU). Refer to «REMOVAL»(ref-551547-S09011097312013051500000)
7. GO TO OTHER PROBLEM (Proceed to Problem Symptoms Table). Refer to «PROBLEM SYMPTOMS TABLE»(ref-551406-S02208289052013051500000)

1. PERFORM INITIALIZATION (APPLICABLE LOCATION) Initialize the power window regulator motor assembly (applicable location). Refer to «INITIALIZATION»(ref-551406-S32487670822013051500000) . NEXT: Go to next step
2. CHECK POWER WINDOW CONTROL SYSTEM (AUTO UP/DOWN FUNCTION (APPLICABLE LOCATION)) Check that all the power windows move when the auto up and down function of the multiplex network master switch assembly and power window regulator switch assemblies are operated. Refer to «OPERATION CHECK»(ref-551406-S16607402622013051500000) . OK Auto up and down function is normal (applicable location). NG --> See step 3 OK --> END (PROBLEM DUE TO INITIALIZATION FAILURE)
3. CHECK WINDOW GLASS SLIDING MOVEMENT (APPLICABLE LOCATION) Remove the window regulator. Install the window glass onto the door glass run. Check if the door window regulator operates smoothly. Check that the window glass slides smoothly when sliding it up by hand. OK Door window glass slides smoothly. Result Result Proceed to NG A OK (Driver door power window) B OK (Front passenger side power window) C OK (Rear LH side power window) D OK (Rear RH side power window) E HINT: Ensure the following: The window glass fits with the glass run without improper contact or deformation. Foreign matter is not caught in the glass run. WARNING: Perform initialization again. B --> See step 4 C --> See step 5 D --> See step 6 E --> See step 7 A --> FIT WINDOW GLASS CORRECTLY (REMOVE FOREIGN MATTER CAUSING IMPROPER FIT OR REPLACE PARTS)
4. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)
5. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)
6. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear LH Side). Refer to «REMOVAL»(ref-551603-S34696677962013051500000)
7. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear RH Side). Refer to «REMOVAL»(ref-551603-S34696677962013051500000)

1. PERFORM INITIALIZATION (APPLICABLE LOCATION) Initialize the power window regulator motor assembly (applicable location). Refer to «INITIALIZATION»(ref-551406-S32487670822013051500000) . NEXT: Go to next step
2. CHECK POWER WINDOW CONTROL SYSTEM (AUTO UP/DOWN FUNCTION) Check if the power window auto up and down function operates normally. Refer to «OPERATION CHECK»(ref-551406-S16607402622013051500000) . OK Auto up and down function is normal. NG --> See step 4 OK: Go to next step
3. CHECK JAM PROTECTION FUNCTION OPERATING RANGE Check if the jam protection function operates normally for the applicable power window. HINT: The jam protection function will not operate within 4 mm (0.157 in.) of the fully closed position. OK Jam protection function operates normally. Result Result Proceed to OK A NG (Driver door power window) B NG (Front passenger side power window) C NG (Rear LH side power window) D NG (Rear RH side power window) E B --> See step 5 C --> See step 7 D --> See step 6 E --> See step 8 A --> END (PROBLEM DUE TO INITIALIZATION FAILURE)
4. GO TO OTHER PROBLEM (Proceed to Problem Symptoms Table). Refer to «PROBLEM SYMPTOMS TABLE»(ref-551406-S02208289052013051500000)
5. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Driver Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)
6. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear LH Side). Refer to «REMOVAL»(ref-551603-S34696677962013051500000)
7. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Front Passenger Side). Refer to «REMOVAL»(ref-551603-S10142598522013051500000)
8. REPLACE POWER WINDOW REGULATOR MOTOR ASSEMBLY (for Rear RH Side). Refer to «REMOVAL»(ref-551603-S34696677962013051500000)