PROCEDURE
- REPLACE USB DEVICE OR "iPod" Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Turn the engine switch off. HINT: When this DTC has been stored, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. HINT: If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection. Refer to System Description for compatible formats and versions. Refer to «SYSTEM DESCRIPTION»(ref-400881-S16513747872011051800000) . NEXT: Go to next step
- CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR»(ref-400881-S03422425642011051800000) . NEXT: Go to next step
- CHECK DTC Recheck for DTCs. HINT: If DTCs are detected frequently, replace the multi-media interface ECU. OK No DTC is output. NG --> See step 4 OK --> USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR USB DEVICE OR "iPod" WAS DEFECTIVE
- REPLACE MULTI-MEDIA INTERFACE ECU. Refer to «REMOVAL»(ref-400843-S33684803772011051800000)
- REPLACE USB DEVICE OR "iPod" Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Turn the engine switch off. HINT: When this DTC has been stored, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. HINT: If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection. Refer to System Description for compatible formats and versions. Refer to «SYSTEM DESCRIPTION»(ref-400881-S15431123752011051800000) . NEXT: Go to next step
- CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR»(ref-400881-S00220173482011051800000) . NEXT: Go to next step
- CHECK DTC Recheck for DTCs. HINT: If DTCs are detected frequently, replace the multi-media interface ECU. OK No DTC is output. NG --> See step 4 OK --> USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR USB DEVICE OR "iPod" WAS DEFECTIVE
- REPLACE MULTI-MEDIA INTERFACE ECU. Refer to «REMOVAL»(ref-400843-S26419664472011051800000)
- CHECK DTC Clear the DTC. Refer to «DTC CHECK / CLEAR»(ref-400881-S03422425642011051800000) . Recheck for DTCs and check if the same trouble occurs again. OK No DTC is output. NG --> See step 2 OK --> See step 3
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S35792232142011051800000)
- USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-400649-S11887826212011051800000)
- CHECK DTC Clear the DTC. Refer to «DTC CHECK / CLEAR»(ref-400881-S00220173482011051800000) . Recheck for DTCs and check if the same trouble occurs again. OK No DTC is output. NG --> See step 2 OK --> See step 3
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S38254967922011051800000)
- USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-400649-S16126263452011051800000)
- CHECK DTC Clear the DTC. Refer to «DTC CHECK / CLEAR»(ref-400881-S03422425642011051800000) . Recheck for DTC and check if the same trouble occurs again. OK No DTC is output. NG --> See step 2 OK --> See step 3
- REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S40446017332011051800000)
- USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-400649-S11887826212011051800000)
- CHECK DTC Clear the DTC. Refer to «DTC CHECK / CLEAR»(ref-400881-S00220173482011051800000) . Recheck for DTC and check if the same trouble occurs again. OK No DTC is output. NG --> See step 2 OK --> See step 3
- REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S08684925522011051800000)
- USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-400649-S16126263452011051800000)
- CHECK DTC Clear the DTC. Refer to «DTC CHECK / CLEAR»(ref-400881-S03422425642011051800000) . Recheck for DTC and check if the same trouble occurs again. OK No DTC is output. NG --> See step 3 OK --> See step 2
- USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-400649-S11887826212011051800000)
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S35792232142011051800000)
- CHECK DTC Clear the DTC. Refer to «DTC CHECK / CLEAR»(ref-400881-S00220173482011051800000) . Recheck for DTC and check if the same trouble occurs again. OK No DTC is output. NG --> See step 3 OK --> See step 2
- USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-400649-S16126263452011051800000)
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S38254967922011051800000)
- REPLACE "iPod" OR USB DEVICE Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Turn the engine switch off. HINT: When this DTC has been stored, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. HINT: If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection. NEXT: Go to next step
- CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR»(ref-400881-S00220173482011051800000) . NEXT: Go to next step
- RECHECK FOR DTC Recheck for DTCs and check if the same trouble occurs again. OK No DTC is output. NG --> See step 4 OK --> USB DEVICE OR "iPod" WAS DEFECTIVE
- INSPECT MULTI-MEDIA INTERFACE ECU Disconnect the No. 1 stereo jack adapter assembly connector. Measure the voltage according to the value(s) in the table below. Standard Voltage Tester Connection Condition Specified Condition U11-1 (UPI) - U11-4 (UJSG) Always 5 V TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly) NG --> See step 6 OK --> See step 5
- REPLACE NO. 1 STEREO JACK ADAPTER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S42481643032011051800000)
- CHECK HARNESS AND CONNECTOR Disconnect the multi-media interface ECU connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition U12-4 (UPO) - U11-1 (UPI) Always Below 1 ohms U12-1 (UESG) - U11-4 (UJSG) Always Below 1 ohms U11-1 (UPI) - Body ground Always 10 kohms or higher U11-4 (UJSG) - Body ground Always 10 kohms or higher TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly) *2 Front view of wire harness connector (to Multi-media Interface ECU) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 7
- REPLACE MULTI-MEDIA INTERFACE ECU. Refer to «REMOVAL»(ref-400843-S26419664472011051800000)
- REPLACE USB DEVICE OR "iPod" Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Turn the engine switch off. HINT: When this DTC has been stored, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. HINT: If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection. NEXT: Go to next step
- CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR»(ref-400881-S03422425642011051800000) . NEXT: Go to next step
- RECHECK FOR DTC Recheck for DTCs. HINT: If DTCs are detected frequently, replace the multi-media interface ECU. OK No DTC is output. NG --> See step 4 OK --> USB DEVICE OR "iPod" WAS DEFECTIVE
- REPLACE MULTI-MEDIA INTERFACE ECU. Refer to «REMOVAL»(ref-400843-S33684803772011051800000)
- REPLACE USB DEVICE OR "iPod" Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Turn the engine switch off. HINT: When this DTC has been stored, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. HINT: If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection. NEXT: Go to next step
- CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR»(ref-400881-S00220173482011051800000) . NEXT: Go to next step
- RECHECK FOR DTC Recheck for DTCs. HINT: If DTCs are detected frequently, replace the multi-media interface ECU. OK No DTC is output. NG --> See step 4 OK --> USB DEVICE OR "iPod" WAS DEFECTIVE
- REPLACE MULTI-MEDIA INTERFACE ECU. Refer to «REMOVAL»(ref-400843-S26419664472011051800000)
- CHECK DISC Check that the disc is not deformed or cracked. OK No deformation or cracks on the disc NG --> CHANGE DISC OK: Go to next step
- DISC CLEANING Disc cleaning If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction. NOTE: Do not use a conventional record cleaner or anti-static preservative. NEXT: Go to next step
- REPLACE DISC WITH ANOTHER AND RECHECK Replace the disc with another and recheck. Clear the DTC. Refer to «DTC CHECK / CLEAR»(ref-400881-S00220173482011051800000) . Recheck for DTC and check if the same trouble occurs again. OK No DTC is output. NG --> See step 4 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S38254967922011051800000)
- CHECK CONNECTION OF ANTENNA CABLE Check if the satellite radio antenna cable is securely connected to the radio receiver assembly. OK Satellite radio antenna cable is securely connected. NG --> SECURELY CONNECT SATELLITE RADIO ANTENNA CABLE OK: Go to next step
- REPLACE SATELLITE RADIO ANTENNA Replace the satellite radio antenna. Refer to «REMOVAL»(ref-400843-S31475139802011051800000) . Clear the DTCs. Refer to «DTC CHECK / CLEAR»(ref-400881-S03422425642011051800000) . Recheck for DTCs and check if the same trouble occurs again. OK No DTCs are output. NG --> See step 3 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S35792232142011051800000)
- CHECK CONNECTION OF ANTENNA CABLE Check if the satellite radio antenna cable is securely connected to the radio receiver assembly. OK Satellite radio antenna cable is securely connected. NG --> SECURELY CONNECT SATELLITE RADIO ANTENNA CABLE OK: Go to next step
- REPLACE SATELLITE RADIO ANTENNA Replace the satellite radio antenna. Refer to «REMOVAL»(ref-400843-S08746111402011051800000) . Clear the DTCs. Refer to «DTC CHECK / CLEAR»(ref-400881-S00220173482011051800000) . Recheck for DTCs and check if the same trouble occurs again. OK No DTCs are output. NG --> See step 3 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S38254967922011051800000)
- CHECK SURROUNDINGS Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle. HINT: If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible. OK Area above the vehicle is not blocked. NG --> END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) OK: Go to next step
- CHECK RADIO RECEIVER ASSEMBLY Check if CH001 (free broadcast) can be received. OK CH001 can be received. NG --> See step 6 OK: Go to next step
- CHECK DISPLAY SETTING Check the display screen. Result Result Proceed to "UNAUTH" is displayed A "-----" is displayed B None of the displays above are shown C C --> See step 6 B --> THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME A: Go to next step
- CHECK CONTRACT CONDITIONS Check if the pay-type contract has been extended, or if the contract period has ended. OK Pay-type contract is valid. NG --> TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO TUNER COMPANY OK: Go to next step
- PERFORM ACTIVATION REFRESH Perform activation refresh by referring to the satellite radio service web site (http://www.xmradio.com/refresh/). HINT: The XM radio ID that is necessary to perform activation refresh can be displayed when CH000 is selected on the satellite radio. OK Malfunction disappears. NG --> See step 10 OK --> END
- CHECK DISPLAY Check the display screen. Result Result Proceed to "ANTENNA" is displayed A "NO SIGNAL" is displayed B "LOADING" is displayed B "OFF AIR" is displayed C After "CH UNAVL" is displayed, display automatically switches to CH001 D None of the displays above are shown E E --> See step 9 D --> CHANNEL BROADCAST HAS ENDED CONDITION (CONFIRM WITH RADIO STATION) C --> CHANNEL IS CURRENTLY NOT BEING BROADCAST. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR CONDITION (CONFIRM WITH RADIO STATION) B --> END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) A: Go to next step
- CHECK CONNECTION OF ANTENNA CABLE Check if the satellite radio antenna cable is securely connected to the satellite radio tuner. OK Satellite radio antenna cable is securely connected. NG --> SECURELY CONNECT SATELLITE RADIO ANTENNA CABLE OK --> See step 8
- REPLACE SATELLITE RADIO ANTENNA. Refer to «REMOVAL»(ref-400843-S08746111402011051800000)
- CONFIRM CURRENTLY SELECTED CHANNEL Confirm if CH000 is currently selected. OK CH000 is selected. NG --> See step 11 OK --> END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL)
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK RADIO RECEIVER ASSEMBLY Check radio condition. Result Result Proceed to Broadcast cannot be selected A Broadcast can be selected, but selection can not be memorized B B --> See step 2 A --> See step 4
- CHECK RADIO RECEIVER ASSEMBLY Check the number of preset channels. OK 18 channels have already been preset. NG --> See step 3 OK --> END (ONLY 18 CHANNELS CAN BE PRESET)
- CHECK BATTERY Check if the battery was replaced. OK Battery was not replaced. NG --> See step 4 OK --> See step 5
- ADD PRESET CHANNEL INTO MEMORY AGAIN Check if the preset channels that have been cleared can be added into memory again. OK Preset channels can be added into memory. NG --> See step 6 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S35792232142011051800000)
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- CHECK RADIO RECEIVER ASSEMBLY Check radio condition. Result Result Proceed to Broadcast cannot be selected A Broadcast can be selected, but selection can not be memorized B B --> See step 2 A --> See step 4
- CHECK RADIO RECEIVER ASSEMBLY Check the number of preset channels. OK 18 channels have already been preset. NG --> See step 3 OK --> END (ONLY 18 CHANNELS CAN BE PRESET)
- CHECK BATTERY Check if the battery was replaced. OK Battery was not replaced. NG --> See step 4 OK --> See step 5
- ADD PRESET CHANNEL INTO MEMORY AGAIN Check if the preset channels that have been cleared can be added into memory again. OK Preset channels can be added into memory. NG --> See step 6 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S38254967922011051800000)
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- NOISE CONDITION Check from which direction the noise comes (front left or right, rear left or right). Check from which direction the noise comes. OK The location of the noise source can be determined. NG --> See step 3 OK: Go to next step
- CHECK SPEAKERS Check the installation conditions of the speaker units that are located near the noise source and that there are no cracks, scratches, deformation or other malfunctions. Result Condition Proceed to A speaker is installed incorrectly A Foreign objects are in the speaker B A speaker cone paper is broken C No malfunction is found D C --> REPLACE SPEAKER B --> REMOVE FOREIGN OBJECT A --> REINSTALL SPEAKER D: Go to next step
- CHECK NOISE CONDITION Check the noise condition. HINT: The radio has a noise prevention function to reduce noise when listening to the radio. If a loud noise occurs, check whether the ground at the antenna mounting base and the noise prevention unit are installed and wired correctly. Condition under which Noise Occurs Noise Source Noise increases when the accelerator pedal is depressed, but stops when the engine is stopped. Generator Noise occurs during A/C or heater operation. Blower motor Noise occurs when the horn switch is pressed and released or when pressed and held. Horn Noise occurs synchronously with the blink of the turn signal. Flasher Noise occurs during window washer operation. Washer Noise occurs during wiper operation. Wiper Noise occurs when the brake pedal is depressed. Stop light switch Others Static electricity HINT: In the chart left column, find the situation that matches the customer's complaint. Then, in the right column, find the part that is causing the noise. Check the respective noise filter. To save time and avoid a misdiagnosis, first make sure that the noise is not coming from outside the vehicle. Troubleshoot noises in descending order of loudness. Setting the radio to a frequency where no signal is received may make recognition of the noise problem easier. OK The noise source cannot be determined. NG --> REPAIR OR REPLACE NOISE SOURCE OK --> See step 4
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- NOISE CONDITION Check from which direction the noise comes (front left or right, rear left or right). Check from which direction the noise comes. OK The location of the noise source can be determined. NG --> See step 3 OK: Go to next step
- CHECK SPEAKERS Check the installation conditions of the speaker units that are located near the noise source and that there are no cracks, scratches, deformation or other malfunctions. Result Condition Proceed to A speaker is installed incorrectly A Foreign objects are in the speaker B A speaker cone paper is broken C No malfunction is found D C --> REPLACE SPEAKER B --> REMOVE FOREIGN OBJECT A --> REINSTALL SPEAKER D: Go to next step
- CHECK NOISE CONDITION Check the noise condition. HINT: The radio has a noise prevention function to reduce noise when listening to the radio. If a loud noise occurs, check whether the ground at the antenna mounting base and the noise prevention unit are installed and wired correctly. Condition under which Noise Occurs Noise Source Noise increases when the accelerator pedal is depressed, but stops when the engine is stopped. Generator Noise occurs during A/C or heater operation. Blower motor Noise occurs when the horn switch is pressed and released or when pressed and held. Horn Noise occurs synchronously with the blink of the turn signal. Flasher Noise occurs during window washer operation. Washer Noise occurs during wiper operation. Wiper Noise occurs when the brake pedal is depressed. Stop light switch Others Static electricity HINT: In the chart left column, find the situation that matches the customer's complaint. Then, in the right column, find the part that is causing the noise. Check the respective noise filter. To save time and avoid a misdiagnosis, first make sure that the noise is not coming from outside the vehicle. Troubleshoot noises in descending order of loudness. Setting the radio to a frequency where no signal is received may make recognition of the noise problem easier. OK The noise source cannot be determined. NG --> REPAIR OR REPLACE NOISE SOURCE OK --> See step 4
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK VEHICLE CONDITION Check that conditions in the cabin are not likely to cause condensation. HINT: This problem occurs if the cabin is humid and the temperature changes rapidly. This may produce condensation, resulting in a short circuit. OK Condensation is not likely being produced. NG --> DRY OUT CABIN AND RECHECK CONDITION OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- CHECK VEHICLE CONDITION Check that conditions in the cabin are not likely to cause condensation. HINT: This problem occurs if the cabin is humid and the temperature changes rapidly. This may produce condensation, resulting in a short circuit. OK Condensation is not likely being produced. NG --> DRY OUT CABIN AND RECHECK CONDITION OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK RADIO RECEIVER ASSEMBLY Check the radio receiver assembly settings. Check that the volume is not set to "0". Check that mute is off. OK The volume is not set to "0" and mute is off. NG --> SET VOLUME TO HIGH AND TURN MUTE OFF OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- CHECK RADIO RECEIVER ASSEMBLY Check the radio receiver assembly settings. Check that the volume is not set to "0". Check that mute is off. OK The volume is not set to "0" and mute is off. NG --> SET VOLUME TO HIGH AND TURN MUTE OFF OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- REPLACE DISC AND RECHECK Replace the disc with a known good one and recheck. Check if the same trouble occurs again. OK Malfunction disappears. NG --> See step 2 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S35792232142011051800000)
- REPLACE DISC AND RECHECK Replace the disc with a known good one and recheck. Check if the same trouble occurs again. OK Malfunction disappears. NG --> See step 2 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S38254967922011051800000)
- CHECK IF A PROPER DISC IS INSERTED Make sure that the disc is an audio disc or a disc with MP3 or WMA files, and that it is not deformed, flawed, stained, deteriorated or otherwise defective. OK Normal disc HINT: Translucent or uniquely-shaped discs cannot be played. CDs and DVDs with adhesive paper labels should not be played. Commercial audio CDs and DVDs can be played. CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played. MP3 and WMA files on CD-ROMs, CD-Rs and CD-RWs can be played. For details on playable CDs and DVDs, refer to the Owner's Manual. NG --> CHANGE DISC OK: Go to next step
- CHECK THAT DISC IS INSERTED PROPERLY Check whether or not the disc is inserted upside down. OK Disc is properly inserted. NG --> INSERT DISC PROPERLY OK: Go to next step
- CLEAN DISC AND RECHECK Clean the disc by wiping it clean with a soft cloth from the inside to the outside in a radial direction. OK Malfunction disappears. NOTE: Do not use a conventional record cleaner or anti-static preservative. NG --> See step 4 OK --> END
- REPLACE DISC AND RECHECK Replace the disc with a known good one and check if the same trouble occurs again. OK Malfunction disappears. NG --> See step 5 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S35792232142011051800000)
- CHECK IF A PROPER DISC IS INSERTED Make sure that the disc is an audio disc or a disc with MP3 or WMA files, and that it is not deformed, flawed, stained, deteriorated or otherwise defective. OK Normal disc HINT: Translucent or uniquely-shaped discs cannot be played. CDs and DVDs with adhesive paper labels should not be played. Commercial audio CDs and DVDs can be played. CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played. MP3 and WMA files on CD-ROMs, CD-Rs and CD-RWs can be played. For details on playable CDs and DVDs, refer to the Owner's Manual. NG --> CHANGE DISC OK: Go to next step
- CHECK THAT DISC IS INSERTED PROPERLY Check whether or not the disc is inserted upside down. OK Disc is properly inserted. NG --> INSERT DISC PROPERLY OK: Go to next step
- CLEAN DISC AND RECHECK Clean the disc by wiping it clean with a soft cloth from the inside to the outside in a radial direction. OK Malfunction disappears. NOTE: Do not use a conventional record cleaner or anti-static preservative. NG --> See step 4 OK --> END
- REPLACE DISC AND RECHECK Replace the disc with a known good one and check if the same trouble occurs again. OK Malfunction disappears. NG --> See step 5 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S38254967922011051800000)
- PRESS EJECT AND CHECK OPERATION Press the disc eject switch of the radio receiver assembly for 2 seconds or more and check that the disc is ejected. OK Disc is ejected. NG --> See step 3 OK: Go to next step
- REPLACE DISC AND RECHECK Replace the disc with a known good one and recheck. OK Disc is ejected. NG --> See step 3 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S35792232142011051800000)
- PRESS EJECT AND CHECK OPERATION Press the disc eject switch of the radio receiver assembly for 2 seconds or more and check that the disc is ejected. OK Disc is ejected. NG --> See step 3 OK: Go to next step
- REPLACE DISC AND RECHECK Replace the disc with a known good one and recheck. OK Disc is ejected. NG --> See step 3 OK --> END
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S38254967922011051800000)
- CHECK DISC Check that the disc is not deformed or cracked OK No deformation or cracks on the disc. NG --> CHANGE DISC OK: Go to next step
- CHECK DISC Check the disc. OK The disc is clean. HINT: If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction. NOTE: Do not use a conventional record cleaner or anti-static preservative. NG --> CLEAN DISC OK: Go to next step
- CHECK OPERATION Check if the same problem occurs again using a known good disc. OK Malfunction disappears. NG --> See step 4 OK --> END
- CHECK RADIO RECEIVER ASSEMBLY Check that the radio receiver assembly is properly installed. OK Radio receiver assembly is properly installed. NG --> REINSTALL RADIO RECEIVER ASSEMBLY PROPERLY OK --> See step 5
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S35792232142011051800000)
- CHECK DISC Check that the disc is not deformed or cracked OK No deformation or cracks on the disc. NG --> CHANGE DISC OK: Go to next step
- CHECK DISC Check the disc. OK The disc is clean. HINT: If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction. NOTE: Do not use a conventional record cleaner or anti-static preservative. NG --> CLEAN DISC OK: Go to next step
- CHECK OPERATION Check if the same problem occurs again using a known good disc. OK Malfunction disappears. NG --> See step 4 OK --> END
- CHECK RADIO RECEIVER ASSEMBLY Check that the radio receiver assembly is properly installed. OK Radio receiver assembly is properly installed. NG --> REINSTALL RADIO RECEIVER ASSEMBLY PROPERLY OK --> See step 5
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S38254967922011051800000)
Scheme 246
Scheme 247
Scheme 248
- CHECK RADIO RECEIVER ASSEMBLY Check the radio automatic station search function. Check the radio automatic station search function by activating it. Result Result Proceed to Automatic station search function stops on a station A Automatic station search function does not stop B B --> See step 2 A --> See step 8
- CHECK OPTIONAL COMPONENTS Check optional components (sunshade film, telephone antenna, etc.). Check if any optional components that may decrease reception capacity, such as sunshade film or a telephone antenna, are installed. Result Result Proceed to Optional components are installed A Optional components are not installed B NOTE: Do not remove any optional components installed by the customer without his or her consent. B --> See step 3 A --> REMOVE OPTIONAL COMPONENTS AND CHECK AGAIN (SEE NOTICE ABOVE)
- CHECK RADIO RECEIVER ASSEMBLY Preparation for check Remove the antenna plug from the radio receiver assembly. Check for noise Turn the engine switch on (ACC) with the radio receiver assembly connector connected. Turn the radio on and tune into AM mode. Place a screwdriver, thin wire or other metal object on the radio receiver assembly antenna jack and check that noise can be heard from the speakers. OK Noise can be heard from the speaker. NG --> See step 8 OK: Go to next step
- CHECK GLASS ANTENNA Check for continuity of the antenna. HINT: Check for continuity at the center of each antenna wire as shown in the illustration. NOTE: When cleaning the glass, wipe it in the direction of the wire with a soft dry cloth. Take care not to damage the wire. Do not use detergents or glass cleaners with abrasive ingredients. When measuring resistance, wrap a piece of tin foil around the tip of the each probe and press the foil against the wire with your finger, as shown in the illustration. OK There is continuity in the antenna. NG --> REPAIR GLASS ANTENNA OK: Go to next step
- INSPECT RADIO RECEIVER ASSEMBLY Disconnect the radio receiver assembly connector. Measure the voltage according to the value(s) in the table below. Standard Voltage Tester Connection Condition Specified Condition RA-5 (ANT+) - Body ground Engine switch on (ACC) Radio switch on 11 to 14 V TEXT IN ILLUSTRATION *1 Component without harness connected (Radio Receiver Assembly) NG --> See step 8 OK: Go to next step
- CHECK ANTENNA CORD Remove the antenna plug of the radio receiver assembly and antenna. Measure the resistance between the antenna and radio receiver assembly to check for an open circuit in the antenna cord. Standard Resistance Below 1 ohms Measure the resistance between the antenna cord and body ground to check for a short circuit in the antenna cord. Standard Resistance 10 kohms or higher NG --> See step 9 OK: Go to next step
- REPLACE AMPLIFIER ANTENNA ASSEMBLY Replace the amplifier antenna assembly and check if radio broadcasts can be received normally. Refer to «REMOVAL»(ref-400843-S31475139802011051800000) . OK Radio broadcasts can be received. NG --> See step 8 OK --> NORMAL OPERATION
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S35792232142011051800000)
- REPLACE ANTENNA CORD. Refer to «REMOVAL»(ref-400843-S34947868772011051800000)
- CHECK RADIO RECEIVER ASSEMBLY Check the radio automatic station search function. Check the radio automatic station search function by activating it. Result Result Proceed to Automatic station search function stops on a station A Automatic station search function does not stop B B --> See step 2 A --> See step 8
- CHECK OPTIONAL COMPONENTS Check optional components (sunshade film, telephone antenna, etc.). Check if any optional components that may decrease reception capacity, such as sunshade film or a telephone antenna, are installed. Result Result Proceed to Optional components are installed A Optional components are not installed B NOTE: Do not remove any optional components installed by the customer without his or her consent. B --> See step 3 A --> REMOVE OPTIONAL COMPONENTS AND CHECK AGAIN (SEE NOTICE ABOVE)
- CHECK RADIO RECEIVER ASSEMBLY Preparation for check Remove the antenna plug from the radio receiver assembly. Check for noise Turn the engine switch on (ACC) with the radio receiver assembly connector connected. Turn the radio on and tune into AM mode. Place a screwdriver, thin wire or other metal object on the radio receiver assembly antenna jack and check that noise can be heard from the speakers. OK Noise can be heard from the speaker. NG --> See step 8 OK: Go to next step
- CHECK GLASS ANTENNA Check for continuity of the antenna. HINT: Check for continuity at the center of each antenna wire as shown in the illustration. NOTE: When cleaning the glass, wipe it in the direction of the wire with a soft dry cloth. Take care not to damage the wire. Do not use detergents or glass cleaners with abrasive ingredients. When measuring resistance, wrap a piece of tin foil around the tip of the each probe and press the foil against the wire with your finger, as shown in the illustration. OK There is continuity in the antenna. NG --> REPAIR GLASS ANTENNA OK: Go to next step
- INSPECT RADIO RECEIVER ASSEMBLY Disconnect the radio receiver assembly connector. Measure the voltage according to the value(s) in the table below. Standard Voltage Tester Connection Condition Specified Condition RA-5 (ANT+) - Body ground Engine switch on (ACC) Radio switch on 11 to 14 V TEXT IN ILLUSTRATION *1 Component without harness connected (Radio Receiver Assembly) NG --> See step 8 OK: Go to next step
- CHECK ANTENNA CORD Remove the antenna plug of the radio receiver assembly and antenna. Measure the resistance between the antenna and radio receiver assembly to check for an open circuit in the antenna cord. Standard Resistance Below 1 ohms Measure the resistance between the antenna cord and body ground to check for a short circuit in the antenna cord. Standard Resistance 10 kohms or higher NG --> See step 9 OK: Go to next step
- REPLACE AMPLIFIER ANTENNA ASSEMBLY Replace the amplifier antenna assembly and check if radio broadcasts can be received normally. Refer to «REMOVAL»(ref-400843-S08746111402011051800000) . OK Radio broadcasts can be received. NG --> See step 8 OK --> NORMAL OPERATION
- REPLACE RADIO RECEIVER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S38254967922011051800000)
- REPLACE ANTENNA CORD. Refer to «REMOVAL»(ref-400843-S23340706352011051800000)
- CHECK AUDIO SETTINGS Set "BASS", "MID" and "TREB" to the initial values and check that sound is normal. OK Malfunction disappears. NG --> See step 2 OK --> END
- COMPARE WITH ANOTHER VEHICLE OF SAME MODEL Compare with another vehicle of the same model. Compare with another vehicle of the same model which does not have trouble to see if there is any difference in the sound quality. OK No difference is found. NG --> See step 3 OK --> END
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- CHECK AUDIO SETTINGS Set "BASS", "MID" and "TREB" to the initial values and check that sound is normal. OK Malfunction disappears. NG --> See step 2 OK --> END
- COMPARE WITH ANOTHER VEHICLE OF SAME MODEL Compare with another vehicle of the same model. Compare with another vehicle of the same model which does not have trouble to see if there is any difference in the sound quality. OK No difference is found. NG --> See step 3 OK --> END
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK PORTABLE PLAYER SETTINGS Check the portable player settings. Check that the volume is not set to "0". Check that the mute is off. Check that the sound of the portable player can be heard from the speakers. OK Sound of the portable player can be heard from the speakers. NG --> See step 2 OK --> END
- CHECK AUDIO SETTINGS Check the audio settings. Check that the volume is not set to "0". Check that the sound of the portable player can be heard from the speakers. OK Sound of the portable player can be heard from the speakers. NG --> See step 3 OK --> END
- CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check that the sound of the portable player can be heard from the speakers on another "Bluetooth" audio compatible vehicle of the same model. OK Sound of the portable player can be heard from the speakers. NG --> MALFUNCTION IN PORTABLE PLAYER OK --> See step 4
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- CHECK PORTABLE PLAYER SETTINGS Check the portable player settings. Check that the volume is not set to "0". Check that the mute is off. Check that the sound of the portable player can be heard from the speakers. OK Sound of the portable player can be heard from the speakers. NG --> See step 2 OK --> END
- CHECK AUDIO SETTINGS Check the audio settings. Check that the volume is not set to "0". Check that the sound of the portable player can be heard from the speakers. OK Sound of the portable player can be heard from the speakers. NG --> See step 3 OK --> END
- CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check that the sound of the portable player can be heard from the speakers on another "Bluetooth" audio compatible vehicle of the same model. OK Sound of the portable player can be heard from the speakers. NG --> MALFUNCTION IN PORTABLE PLAYER OK --> See step 4
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK OPERATION Check if the portable player operates normally. OK The portable player operates normally. NG --> MALFUNCTION IN PORTABLE PLAYER OK: Go to next step
- CHECK AUDIO SETTINGS Enter the "Sound Settings" screen by pressing the "Sound" switch on the audio display. Set volume, fader and balance to the initial values and check that sound is normal. OK Audio system returns to normal. HINT: Sound quality adjustment measures vary according to the type of the amplifier. NG --> SET VOLUME TO HIGH AND TURN MUTE OFF OK: Go to next step
- CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check if the "Bluetooth" audio player plays normally on another "Bluetooth" audio compatible vehicle of the same model. OK "Bluetooth" audio plays normally. NG --> MALFUNCTION IN PORTABLE PLAYER OK --> See step 4
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check if track information is displayed normally on another "Bluetooth" audio compatible vehicle of the same model. OK Track information is displayed normally. NG --> PORTABLE PLAYER IS NOT COMPATIBLE OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check if track information is displayed normally on another "Bluetooth" audio compatible vehicle of the same model. OK Track information is displayed normally. NG --> PORTABLE PLAYER IS NOT COMPATIBLE OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check that the same problem does not occur in the sound heard from the speakers on another "Bluetooth" audio compatible vehicle of the same model. OK The same problem does not occur in the sound heard from the speakers. NG --> MALFUNCTION IN PORTABLE PLAYER OK: Go to next step
- REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES Remove additional devices which use radio waves. Play the portable player and check that the same problem does not occur in the sound heard from the speakers. OK The same problem does not occur in the sound heard from the speakers. NG --> See step 3 OK --> END
- REPAIR OR REPLACE PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check that the same problem does not occur in the sound heard from the speakers on another "Bluetooth" audio compatible vehicle of the same model. OK The same problem does not occur in the sound heard from the speakers. NG --> MALFUNCTION IN PORTABLE PLAYER OK: Go to next step
- REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES Remove additional devices which use radio waves. Play the portable player and check that the same problem does not occur in the sound heard from the speakers. OK The same problem does not occur in the sound heard from the speakers. NG --> See step 3 OK --> END
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK CONNECTED DEVICE SETTINGS Enter the "Setup" screen by pressing the "Setup" switch. Select "Audio". Select "Select Portable Player". Check if the portable player is registered as a connected device. NOTE: If a cellular phone is used as a portable player, it must be registered independently from the registration that is performed for the hands free system. HINT: Only 2 portable players can be registered. Result Result Proceed to The portable player is registered as a connected device. A The portable player is not registered as a connected device. B B --> REGISTER PORTABLE PLAYER AS CONNECTED DEVICE A: Go to next step
- CHECK SYMPTOMS Check the connection condition between the portable player and radio receiver assembly. HINT: The portable player cannot be connected under any of the following conditions: The portable player is connected to another device. The portable player is connected to the radio receiver assembly using the handsfree function. The radio receiver assembly has cleared the portable player registration. The portable player is off. Result Result Proceed to The portable player cannot be connected manually. A The portable player cannot be connected automatically. B B --> See step 4 A: Go to next step
- CHECK AUTOMATIC CONNECTION SETTINGS Enter the "Setup" screen by pressing the "Setup" switch. Select "Audio". Select "Bluetooth Audio Settings". Check automatic connection settings of the "Bluetooth" audio. Check if On is displayed for "Auto Bluetooth connect" on the "BT audio settings" screen. OK On is displayed for "Auto Bluetooth connect". NG --> CHANGE "AUTO BLUETOOTH CONNECT" TO ON OK: Go to next step
- CHECK PORTABLE PLAYER STATUS Check the status of the portable player. Check that the portable player is in standby mode. Check that the portable player is not connected to another device (headphones etc.). OK The portable player is in standby mode and not connected to another device (headphones etc.). NG --> CHANGE PORTABLE PLAYER TO STANDBY MODE AND DISCONNECT OTHER DEVICES (HEADPHONES etc.) OK: Go to next step
- CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check if the portable player can be connected manually/automatically on another "Bluetooth" audio compatible vehicle of the same model. OK The portable player can be connected manually/automatically. NG --> PORTABLE PLAYER IS NOT COMPATIBLE OK: Go to next step
- REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES Remove additional devices which use radio waves. Check if the portable player can be connected manually/automatically. OK The portable player can be connected manually/automatically. NG --> See step 7 OK --> END
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- DELETE OPERATION Check if a registered portable player can be deleted normally. OK Registered portable player can be deleted normally. NG --> See step 2 OK --> END
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- DELETE OPERATION Check if a registered portable player can be deleted normally. OK Registered portable player can be deleted normally. NG --> See step 2 OK --> END
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK THAT PORTABLE PLAYER IS "BLUETOOTH" AUDIO COMPATIBLE Check if the portable player is "Bluetooth" audio compatible. Result Result Proceed to The portable player is "Bluetooth" audio compatible. A The portable player is not "Bluetooth" audio compatible. B B --> USE A "BLUETOOTH" AUDIO COMPATIBLE PORTABLE PLAYER A: Go to next step
- CHECK CONNECTION PROCEDURE OF CONNECTED DEVICE Referring to the owner's manual, correctly register the portable player. Check that the portable player can be registered as a connected device. HINT: The portable player cannot be registered under any of the following conditions: The A2DP (Advanced Audio Distribution Profile) is not used when registering a cellular phone. A different portable player registration remains in the radio receiver assembly. A different radio receiver assembly registration remains in the portable player. The portable player is off. OK The portable player has been registered as a connected device. NG --> See step 3 OK --> END
- CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check if the portable player can be registered normally on another "Bluetooth" audio compatible vehicle of the same model. OK The portable player can be registered. NG --> MALFUNCTION IN PORTABLE PLAYER OK: Go to next step
- REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES Remove additional devices which use radio waves. Check that the portable player can be registered as a connected device. OK The portable player can be registered. NG --> See step 5 OK --> END
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- CHECK THAT PORTABLE PLAYER IS "BLUETOOTH" AUDIO COMPATIBLE Check if the portable player is "Bluetooth" audio compatible. Result Result Proceed to The portable player is "Bluetooth" audio compatible. A The portable player is not "Bluetooth" audio compatible. B B --> USE A "BLUETOOTH" AUDIO COMPATIBLE PORTABLE PLAYER A: Go to next step
- CHECK CONNECTION PROCEDURE OF CONNECTED DEVICE Referring to the owner's manual, correctly register the portable player. Check that the portable player can be registered as a connected device. HINT: The portable player cannot be registered under any of the following conditions: The A2DP (Advanced Audio Distribution Profile) is not used when registering a cellular phone. A different portable player registration remains in the radio receiver assembly. A different radio receiver assembly registration remains in the portable player. The portable player is off. OK The portable player has been registered as a connected device. NG --> See step 3 OK --> END
- CHECK USING ANOTHER "BLUETOOTH" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check if the portable player can be registered normally on another "Bluetooth" audio compatible vehicle of the same model. OK The portable player can be registered. NG --> MALFUNCTION IN PORTABLE PLAYER OK: Go to next step
- REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES Remove additional devices which use radio waves. Check that the portable player can be registered as a connected device. OK The portable player can be registered. NG --> See step 5 OK --> END
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- REPLACE USB DEVICE OR "iPod" Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Turn the engine switch off. HINT: When this malfunction occurs, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. OK USB device or "iPod" charges. NG --> See step 2 OK --> USB DEVICE OR "iPod" WAS DEFECTIVE
- INSPECT MULTI-MEDIA INTERFACE ECU Disconnect the No. 1 stereo jack adapter assembly connector. Measure the voltage according to the value(s) in the table below. Standard Voltage Tester Connection Condition Specified Condition U11-1 (UPI) - U11-4 (UJSG) Always 5 V TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly) NG --> See step 4 OK --> See step 3
- REPLACE NO. 1 STEREO JACK ADAPTER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S19009095822011051800000)
- CHECK HARNESS AND CONNECTOR Disconnect the multi-media interface ECU connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition U12-4 (UPO) - U11-1 (UPI) Always Below 1 ohms U12-1 (UESG) - U11-4 (UJSG) Always Below 1 ohms U11-1 (UPI) - Body ground Always 10 kohms or higher U11-4 (UJSG) - Body ground Always 10 kohms or higher TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly) *2 Front view of wire harness connector (to Multi-media Interface ECU) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 5
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- REPLACE USB DEVICE OR "iPod" Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Turn the engine switch off. HINT: When this malfunction occurs, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. OK USB device or "iPod" charges. NG --> See step 2 OK --> USB DEVICE OR "iPod" WAS DEFECTIVE
- INSPECT MULTI-MEDIA INTERFACE ECU Disconnect the No. 1 stereo jack adapter assembly connector. Measure the voltage according to the value(s) in the table below. Standard Voltage Tester Connection Condition Specified Condition U11-1 (UPI) - U11-4 (UJSG) Always 5 V TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly) NG --> See step 4 OK --> See step 3
- REPLACE NO. 1 STEREO JACK ADAPTER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S42481643032011051800000)
- CHECK HARNESS AND CONNECTOR Disconnect the multi-media interface ECU connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition U12-4 (UPO) - U11-1 (UPI) Always Below 1 ohms U12-1 (UESG) - U11-4 (UJSG) Always Below 1 ohms U11-1 (UPI) - Body ground Always 10 kohms or higher U11-4 (UJSG) - Body ground Always 10 kohms or higher TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly) *2 Front view of wire harness connector (to Multi-media Interface ECU) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 5
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK USB DEVICE OR "iPod" Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Check if playable files are present on the USB device or "iPod". HINT: Refer to System Description for playable files. Refer to «SYSTEM DESCRIPTION»(ref-400881-S16513747872011051800000) . Check if the USB device is a compatible format or "iPod" is a compatible version. HINT: Refer to System Description for compatible formats and versions. Refer to «SYSTEM DESCRIPTION»(ref-400881-S16513747872011051800000) . Result Result Proceed to No playable files exist, or incompatible device format or version A Playable files exist, and compatible device format or version B B --> See step 2 A --> USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR NO PLAYABLE FILES PRESENT
- FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK Delete all files in the USB device or "iPod" and format/restore it. Save the data again and check if it can be played on the in-vehicle device. NOTE: Formatting a USB device or restoring an "iPod" erases all music on the device. Ensure that backup music data is available before performing this operation. OK Malfunction disappears. NG --> See step 3 OK --> END
- REPLACE USB DEVICE OR "iPod" Turn the engine switch off. HINT: When this malfunction occurs, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. HINT: If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection. Refer to System Description for compatible formats and versions. Refer to «SYSTEM DESCRIPTION»(ref-400881-S16513747872011051800000) . NEXT: Go to next step
- CHECK USB Device or "iPod" Check if USB device or "iPod" is recognized by the display and navigation module display, if information such as track, artist and album names are displayed on screen or if can play. OK USB device or "iPod" is recognized or track information such as track, artist and album names are displayed. NG --> See step 5 OK --> USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S26472401432011051800000)
- CHECK USB DEVICE OR "iPod" Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Check if playable files are present on the USB device or "iPod". HINT: Refer to System Description for playable files. Refer to «SYSTEM DESCRIPTION»(ref-400881-S15431123752011051800000) . Check if the USB device is a compatible format or "iPod" is a compatible version. HINT: Refer to System Description for compatible formats and versions. Refer to «SYSTEM DESCRIPTION»(ref-400881-S15431123752011051800000) . Result Result Proceed to No playable files exist, or incompatible device format or version A Playable files exist, and compatible device format or version B B --> See step 2 A --> USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR NO PLAYABLE FILES PRESENT
- FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK Delete all files in the USB device or "iPod" and format/restore it. Save the data again and check if it can be played on the in-vehicle device. NOTE: Formatting a USB device or restoring an "iPod" erases all music on the device. Ensure that backup music data is available before performing this operation. OK Malfunction disappears. NG --> See step 3 OK --> END
- REPLACE USB DEVICE OR "iPod" Turn the engine switch off. HINT: When this malfunction occurs, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. HINT: If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection. Refer to System Description for compatible formats and versions. Refer to «SYSTEM DESCRIPTION»(ref-400881-S15431123752011051800000) . NEXT: Go to next step
- CHECK USB Device or "iPod" Check if USB device or "iPod" is recognized by the display and navigation module display, if information such as track, artist and album names are displayed on screen or if can play. OK USB device or "iPod" is recognized or track information such as track, artist and album names are displayed. NG --> See step 5 OK --> USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK ILLUMINATION Check if the illumination for the radio receiver assembly, heater control switch or others (hazard switch, transmission control switch, etc.) comes on when the light control switch is turned to the head or tail position. Result Result Proceed to Illumination comes on for all components except radio receiver assembly. A No illumination comes on (radio receiver assembly, hazard switch, heater control switch, etc.). B B --> See step 5 A: Go to next step
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK HARNESS AND CONNECTOR (BATTERY - RADIO RECEIVER ASSEMBLY) Disconnect the radio receiver assembly connector. Measure the voltage according to the value(s) in the table below. Standard Voltage Tester Connection Condition Specified Condition G12-3 (ILL+) - Body ground Light control switch tail or head 11 to 14 V TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Radio Receiver Assembly) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
- CHECK HARNESS AND CONNECTOR (RADIO RECEIVER ASSEMBLY - COMBINATION METER ASSEMBLY) Disconnect the radio receiver assembly connector and combination meter assembly connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition G12-17 (ILL-) - F15-15 (ILL-) Always Below 1 ohms F15-16 (E2) - Body ground Always Below 1 ohms E15-15 (ILL-) - Body ground Always 10 kohms or higher TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Radio Receiver Assembly) *2 Front view of wire harness connector (to Combination Meter Assembly) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
- GO TO LIGHTING SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-400880-S21602599682011051800000)
- CHECK HARNESS AND CONNECTOR Disconnect the display and navigation module display connector and the multi-media interface ECU connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition G23-1 (AGND) - U9-1 (USD1) Always Below 1 ohms G23-3 (VAR+) - U9-2 (URO+) Always Below 1 ohms G23-4 (VAL+) - U9-3 (ULO+) Always Below 1 ohms G23-7 (VA-) - U9-4 (UGD1) Always Below 1 ohms G23-1 (AGND) - Body ground Always 10 kohms or higher G23-3 (VAR+) - Body ground Always 10 kohms or higher G23-4 (VAL+) - Body ground Always 10 kohms or higher G23-7 (VA-) - Body ground Always 10 kohms or higher TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Display and Navigation Module Display) *2 Front view of wire harness connector (to Multi-media Interface ECU) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK HARNESS AND CONNECTOR (RADIO RECEIVER ASSEMBLY - NO. 1 STEREO JACK ADAPTER ASSEMBLY) Disconnect the No. 1 stereo jack adapter assembly connector and radio receiver assembly connector. Measure the resistance according to the value(s) in the table below. Standard Resistance W/O USB AUDIO SYSTEM Tester Connection Condition Specified Condition U1-4 (AUXO) - G12-5 (AUXI) Always Below 1 ohms U1-3 (ASGN) - G12-21 (ASGN) Always Below 1 ohms U1-2 (ARO) - G12-19 (ARI) Always Below 1 ohms U1-1 (ALO) - G12-20 (ALI) Always Below 1 ohms U1-5 (AGND) - G12-6 (AGND) Always Below 1 ohms U1-4 (AUXO) - Body ground Always 10 kohms or higher U1-3 (ASGN) - Body ground Always 10 kohms or higher U1-2 (ARO) - Body ground Always 10 kohms or higher U1-1 (ALO) - Body ground Always 10 kohms or higher U1-5 (AGND) - Body ground Always 10 kohms or higher W/ USB AUDIO SYSTEM Tester Connection Condition Specified Condition U12-9 (AUXO) - G12-5 (AUXI) Always Below 1 ohms U12-8 (ASGN) - G12-21 (ASGN) Always Below 1 ohms U12-6 (ARO) - G12-19 (ARI) Always Below 1 ohms U12-7 (ALO) - G12-20 (ALI) Always Below 1 ohms U12-10 (AGND) - G12-6 (AGND) Always Below 1 ohms U12-9 (AUXO) - Body ground Always 10 kohms or higher U12-8 (ASGN) - Body ground Always 10 kohms or higher U12-6 (ARO) - Body ground Always 10 kohms or higher U12-7 (ALO) - Body ground Always 10 kohms or higher U12-10 (AGND) - Body ground Always 10 kohms or higher TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Radio Receiver Assembly) *2 Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly)*4 *3 Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly)*5 *4: w/o USB Audio System *5: w/ USB Audio System NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- CHECK HARNESS AND CONNECTOR Disconnect the multi-media interface ECU connector. Disconnect the No. 1 stereo jack adapter assembly connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition U11-3 (UDO+) - U12-2 (UDI+) Always Below 1 ohms U11-2 (UDO-) - U12-3 (UDI-) Always Below 1 ohms U11-3 (UDO+) - Body ground Always 10 kohms or higher U11-2 (UDO-) - Body ground Always 10 kohms or higher TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Multi-media Interface ECU) *2 Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- INSPECT COMBINATION METER ASSEMBLY (OUTPUT WAVEFORM) Check the output waveform. Remove the combination meter assembly with the connector still connected. Connect an oscilloscope to terminal F15-3 (+S) and body ground. Turn the engine switch on (IG). Turn a wheel slowly. Check the signal waveform according to the condition(s) in the table below. Item Condition Tool setting 5 V/DIV., 20 ms./DIV. Vehicle condition Wheel being rotated OK The waveform is similar to that shown in the illustration. HINT: When the system is functioning normally, one wheel revolution generates 4 pulses. As the vehicle speed increases, the width indicated by (A) in the illustration narrows. TEXT IN ILLUSTRATION *1 Component with harness connected (Combination Meter Assembly) NG --> See step 4 OK: Go to next step
- CHECK HARNESS AND CONNECTOR Disconnect the stereo component amplifier assembly connector and combination meter assembly connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition O15-2 (SPD) - F15-3 (+S) Always Below 1 ohms TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Stereo Component Amplifier Assembly) *2 Front view of wire harness connector (to Combination Meter Assembly) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 3
- REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY. Refer to «REMOVAL»(ref-400843-S08684925522011051800000)
- GO TO METER / GAUGE SYSTEM. Refer to «Speed Signal Circuit»(ref-400803-S27595521952011051800000)
- INSPECT RADIO RECEIVER ASSEMBLY Disconnect the radio receiver assembly connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition G12-15 (GND) - Body ground Always Below 1 ohms Measure the voltage according to the value(s) in the table below. Standard Voltage Tester Connection Condition Specified Condition G12-14 (B) - G12-15 (GND) Always 11 to 14 V TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Radio Receiver Assembly) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- INSPECT STEREO COMPONENT AMPLIFIER ASSEMBLY Disconnect the stereo component amplifier assembly connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition O18-2 (GND) - Body ground Always Below 1 ohms O18-6 (GND2) - Body ground Always Below 1 ohms Measure the voltage according to the value(s) in the table below. Standard Voltage Tester Connection Condition Specified Condition O18-1 (+B) - O18-2 (GND) Always 11 to 14 V O18-3 (+B2) - O18-2 (GND) Always 11 to 14 V TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Stereo Component Amplifier Assembly) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
- PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-400881-S42432176802011051800000)
- INSPECT MULTI-MEDIA INTERFACE ECU Disconnect the multi-media interface ECU connector. Measure the voltage according to the value(s) in the table below. Standard Voltage Tester Connection Condition Specified Condition U9-12 (+B) - U9-7 (GND) Always 11 to 14 V U9-11 (ACC) - U9-7 (GND) Engine switch on (ACC) 11 to 14 V TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Multi-media Interface ECU) NG --> See step 2 OK --> PROCEED TO NEXT SUSPECTED AREA SHOWN IN «PROBLEM SYMPTOMS TABLE»(ref-400881-S17926638152011051800000) PROBLEM SYMPTOMS TABLE
- CHECK HARNESS AND CONNECTOR Disconnect the display and navigation module display connector. Measure the resistance according to the value(s) in the table below. Standard Resistance Tester Connection Condition Specified Condition U9-11 (ACC) - G24-11 (ACC) Always Below 1 ohms U9-12 (+B) - G24-12 (+B) Always Below 1 ohms U9-7 (GND) - G24-7 (GND) Always Below 1 ohms U9-11 (ACC) - Body ground Always 10 kohms or higher U9-12 (+B) - Body ground Always 10 kohms or higher U9-7 (GND) - Body ground Always 10 kohms or higher TEXT IN ILLUSTRATION *1 Front view of wire harness connector (to Multi-media Interface ECU) *2 Front view of wire harness connector (to Display and Navigation Module Display) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 3
- REPLACE DISPLAY AND NAVIGATION MODULE DISPLAY. Refer to «REMOVAL»(ref-400887-S02864894222011051800000)