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Contents Section: Entertainment Systems All sections

Audio / Video System (Diagnostic Codes & Symptom Tests): Other Lexus LX J200 рестайлинг

Entertainment Systems 1 illustration ~18934 words

PROCEDURE

  1. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  2. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 4 OK --> See step 3
  3. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  4. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  2. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 3 OK --> See step 6
  3. REPLACE HARNESS AND CONNECTOR (GVIF CABLE) Replace the harness and connector (GVIF cable) with a new or normally functioning one. NEXT: Go to next step
  4. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  5. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 7 OK --> END (GVIF CABLE IS DEFECTIVE)
  6. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  7. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. REPLACE USB DEVICE OR "iPod" Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Turn the engine switch off. HINT: When this DTC has been stored, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. HINT: If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection. Refer to System Description for compatible formats and versions. Refer to «SYSTEM DESCRIPTION [01/2012 - ]»(ref-603987-S30943401212014031100000) . NEXT: Go to next step
  2. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  3. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 4 OK --> USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR USB DEVICE OR "iPod" WAS DEFECTIVE
  4. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  2. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 3 OK --> See step 4
  3. REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S36627722262014031100000)
  4. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  1. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  2. CHECK DTC Recheck for DTCs and check if the same DTCs are output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 4 OK --> See step 3
  3. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  4. REPLACE MULTI-DISPLAY ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CLEAR DTC Clear the DTC. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  2. CHECK DTC Recheck for DTCs and check if the same DTCs are output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 4 OK --> See step 3
  3. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  4. REPLACE MULTI-DISPLAY ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603990-S41727738462014031100000)
  1. CHECK HARD DISC (OPERATION CHECK) Enter the "Failure Diagnosis" screen. Refer to Check Hard Disc in Operation Check. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . Select "HDD Check" and check the result. OK "OK" is displayed. HINT: After selecting "HDD Check", it may take a while until the result is displayed. If the cabin temperature is -20°C (-4°F) or lower, or 65°C (149°F) or higher, the hard disc may not operate normally, and "NG" may be shown on the display. Make sure to perform the inspection with the cabin at an appropriate temperature. TEXT IN ILLUSTRATION *a Result NG --> See step 4 OK: Go to next step
  2. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  3. CHECK DTC Recheck for DTCs and check if the same DTCs are output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. HINT: The hard disc may be malfunctioning even if DTC B15B8 is not output. NG --> See step 8 OK --> See step 7
  4. REPLACE HARD DISC Replace the hard disc with a new one. Refer to «REMOVAL [01/2012 - ]»(ref-603990-S42909429522014031100000) . NEXT: Go to next step
  5. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  6. CHECK DTC Recheck for DTCs and check if the same DTCs are output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. HINT: The hard disc may be malfunctioning even if DTC B15B8 is not output. NG --> See step 9 OK --> END (HARD DISC IS DEFECTIVE)
  7. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  8. REPLACE HARD DISC. Refer to «REMOVAL [01/2012 - ]»(ref-603990-S42909429522014031100000)
  9. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  2. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 3 OK --> See step 5
  3. CHECK VEHICLE SENSOR (OPERATION CHECK) Enter the "Vehicle Sensors" screen. Refer to Check GPS & Vehicle Sensor in Operation Check. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . While driving the vehicle, compare the "Speed" indicator to the reading on the speedometer. Check if these readings are almost equal. HINT: The combination meter assembly receives the vehicle speed signal from the skid control ECU via CAN communication. Therefore, perform the following inspection referring to values on the Data List of the skid control ECU because it is the source of the vehicle speed signal. OK Vehicle speed displayed on the "Vehicle Sensors" screen is almost the same as the actual vehicle speed measured using the Techstream. Refer to «DATA LIST / ACTIVE TEST [01/2012 - ]»(ref-603951-S21345923902014031100000) . NG --> See step 4 OK --> See step 6
  4. GO TO METER / GAUGE SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603949-S13116950082014031100000)
  5. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  6. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK DTC Clear the DTC. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  2. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK DTC B15C3 is not output. NG --> See step 3 OK --> See step 21
  3. CHECK HARNESS AND CONNECTOR (STEREO COMPONENT AMPLIFIER ASSEMBLY - SPEAKERS) *1: for RH Side *2: for LH Side *3: w/ Manual (SOS) Switch *4: w/o Manual (SOS) Switch *5: for 9 speakers *6: for 19 speakers Disconnect the F60 and/or F61*6 stereo component amplifier assembly connector. Disconnect the I1*1 and/or I10*2 front No. 1 speaker assembly connector. Disconnect the F7*1 and/or F8*2 front No. 2 speaker assembly connector. Disconnect the F6 front No. 4 speaker assembly connector. Disconnect the J15*1 and/or J17*2 rear speaker set connector. Disconnect the J1*1 and/or J8*2 rear No. 3 speaker connector*6. Disconnect the S8*1 and/or S9*2 rear header speaker assembly connector*6. Disconnect the L4 No. 1 woofer box speaker connector*6. Disconnect the P6*3 DCM (telematics transceiver) connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE FOR 9 SPEAKERS Tester Connection Condition Specified Condition F60-5 (WFR+) - I1-1*1 Always Below 1 ohms F60-20 (WFR-) - I1-2*1 Always Below 1 ohms F60-4 (WFL+) - I10-1*2 Always Below 1 ohms F60-19 (WFL-) - I10-2*2 Always Below 1 ohms F60-13 (FR+) - P6-2 (SPI+)*1, *3 Always Below 1 ohms F60-28 (FR-) - P6-3 (SPI-)*1, *3 Always Below 1 ohms F60-13 (FR+) - F7-1 (+)*1, *4 Always Below 1 ohms F60-28 (FR-) - F7-3 (-)*1, *4 Always Below 1 ohms F60-12 (FL+) - F8-1 (+)*2 Always Below 1 ohms F60-27 (FL-) - F8-3 (-)*2 Always Below 1 ohms F60-7 (CTR+) - F6-1 (+) Always Below 1 ohms F60-22 (CTR-) - F6-2 (-) Always Below 1 ohms F60-15 (RR+) - J15-1*1 Always Below 1 ohms F60-30 (RR-) - J15-2*1 Always Below 1 ohms F60-14 (RL+) - J17-1*2 Always Below 1 ohms F60-29 (RL-) - J17-2*2 Always Below 1 ohms F60-5 (WFR+) - Body ground Always 10 kohms or higher F60-20 (WFR-) - Body ground Always 10 kohms or higher F60-4 (WFL+) - Body ground Always 10 kohms or higher F60-19 (WFL-) - Body ground Always 10 kohms or higher F60-13 (FR+) - Body ground Always 10 kohms or higher F60-28 (FR-) - Body ground Always 10 kohms or higher F60-12 (FL+) - Body ground Always 10 kohms or higher F60-27 (FL-) - Body ground Always 10 kohms or higher F60-7 (CTR+) - Body ground Always 10 kohms or higher F60-22 (CTR-) - Body ground Always 10 kohms or higher F60-15 (RR+) - Body ground Always 10 kohms or higher F60-30 (RR-) - Body ground Always 10 kohms or higher F60-14 (RL+) - Body ground Always 10 kohms or higher F60-29 (RL-) - Body ground Always 10 kohms or higher STANDARD RESISTANCE FOR 19 SPEAKERS Tester Connection Condition Specified Condition F60-11 (WFR+) - I1-1*1 Always Below 1 ohms F60-10 (WFR-) - I1-2*1 Always Below 1 ohms F60-13 (WFL+) - I10-1*2 Always Below 1 ohms F60-12 (WFL-) - I10-2*2 Always Below 1 ohms F60-14 (FR+) - P6-2 (SPI+)*1, *3 Always Below 1 ohms F60-29 (FR-) - P6-3 (SPI-)*1, *3 Always Below 1 ohms F60-14 (FR+) - F7-1 (+)*1, *4 Always Below 1 ohms F60-29 (FR-) - F7-3 (-)*1, *4 Always Below 1 ohms F60-15 (FL+) - F8-1 (+)*2 Always Below 1 ohms F60-30 (FL-) - F8-3 (-)*2 Always Below 1 ohms F60-7 (CTR+) - F6-1 (+) Always Below 1 ohms F60-22 (CTR-) - F6-2 (-) Always Below 1 ohms F61-3 (R-R+) - J1-1 (+)*1 Always Below 1 ohms F61-9 (R-R-) - J1-2 (-)*1 Always Below 1 ohms F61-4 (R-L+) - J8-1 (+)*2 Always Below 1 ohms F61-10 (R-L-) - J8-2 (-)*2 Always Below 1 ohms F60-8 (RR+) - J15-1*1 Always Below 1 ohms F60-23 (RR-) - J15-2*1 Always Below 1 ohms F60-9 (RL+) - J17-1*2 Always Below 1 ohms F60-24 (RL-) - J17-2*2 Always Below 1 ohms F61-1 (SR+) - S8-1 (RRD+)*1 Always Below 1 ohms F61-5 (SR-) - S8-2 (RRD-)*1 Always Below 1 ohms F61-2 (SL+) - S9-1 (RLD+)*2 Always Below 1 ohms F61-6 (SL-) - S9-2 (RLD-)*2 Always Below 1 ohms F60-6 (WF1+) - L4-1 (WF1+) Always Below 1 ohms F60-5 (WF1-) - L4-2 (WF1-) Always Below 1 ohms F60-11 (WFR+) - Body ground Always 10 kohms or higher F60-10 (WFR-) - Body ground Always 10 kohms or higher F60-13 (WFL+) - Body ground Always 10 kohms or higher F60-12 (WFL-) - Body ground Always 10 kohms or higher F60-14 (FR+) - Body ground Always 10 kohms or higher F60-29 (FR-) - Body ground Always 10 kohms or higher F60-15 (FL+) - Body ground Always 10 kohms or higher F60-30 (FL-) - Body ground Always 10 kohms or higher F60-7 (CTR+) - Body ground Always 10 kohms or higher F60-22 (CTR-) - Body ground Always 10 kohms or higher F61-3 (R-R+) - Body ground Always 10 kohms or higher F61-9 (R-R-) - Body ground Always 10 kohms or higher F61-4 (R-L+) - Body ground Always 10 kohms or higher F61-10 (R-L-) - Body ground Always 10 kohms or higher F60-8 (RR+) - Body ground Always 10 kohms or higher F60-23 (RR-) - Body ground Always 10 kohms or higher F60-9 (RL+) - Body ground Always 10 kohms or higher F60-24 (RL-) - Body ground Always 10 kohms or higher F60-1 (SR+) - Body ground Always 10 kohms or higher F60-5 (SR-) - Body ground Always 10 kohms or higher F61-2 (SL+)- Body ground Always 10 kohms or higher F61-6 (SL-) - Body ground Always 10 kohms or higher F60-6 (WF1+) - Body ground Always 10 kohms or higher F60-5 (WF1-) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  4. INSPECT FRONT NO. 1 SPEAKER ASSEMBLY Disconnect the front No. 1 speaker assembly connector. Inspect the front No. 1 speaker assembly. Refer to «INSPECTION [01/2012 - ]»(ref-603992-S20039638632014031100000) . NG --> See step 18 OK: Go to next step
  5. INSPECT FRONT NO. 2 SPEAKER ASSEMBLY Disconnect the front No. 2 speaker assembly connector. Inspect the front No. 2 speaker assembly. Refer to «INSPECTION [01/2012 - ]»(ref-603992-S35553012892014031100000) . NG --> See step 24 OK: Go to next step
  6. CHECK FRONT NO. 3 SPEAKER ASSEMBLY Temporarily replace the front No. 3 speaker assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S18316491202014031100000) . Check for DTCs and check if the same DTCs is output. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. RESULT Result Proceed to OK A NG (w/ Manual (SOS) Switch) B NG (w/o Manual (SOS) Switch) C B --> See step 7 C --> See step 9 A --> END (FRONT NO. 3 SPEAKER ASSEMBLY IS DEFECTIVE)
  7. CHECK HARNESS AND CONNECTOR (DCM [TELEMATICS TRANSCEIVER] - FRONT NO. 2 SPEAKER RH) Disconnect the P6 DCM (telematics transceiver) connector. Disconnect the F7 front No. 2 speaker assembly RH connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition P6-5 (SPO+) - F7-1 (+) Always Below 1 ohms P6-6 (SPO-) - F7-3 (-) Always Below 1 ohms P6-5 (SPO+) - Body ground Always 10 kohms or higher P6-6 (SPO-) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  8. INSPECT DCM (TELEMATICS TRANSCEIVER) Remove the DCM (telematics transceiver). Refer to «REMOVAL [01/2012 - ]»(ref-603993-S28082877452014031100000) . Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition 2 (SPI+) - 5 (SPO+) Always Below 1 ohms 3 (SPI-) - 6 (SPO-) Always Below 1 ohms 2 (SPI+) - Body ground Always 10 kohms or higher 3 (SPI-) - Body ground Always 10 kohms or higher NG --> See step 16 OK: Go to next step
  9. CHECK HARNESS AND CONNECTOR (FRONT NO. 2 SPEAKER - FRONT NO. 3 SPEAKER) *1: for RH Side *2: for LH Side Disconnect the F7*1 and/or F8*2 front No. 2 speaker assembly connector. Disconnect the F13*1 and/or F14*2 front No. 3 speaker assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE - FOR RH SIDE Tester Connection Condition Specified Condition F7-2 (TWR+) - F13-1 Always Below 1 ohms F7-4 (TWR-) - F13-2 Always Below 1 ohms F7-2 (TWR+) - Body ground Always 10 kohms or higher F7-4 (TWR-) - Body ground Always 10 kohms or higher STANDARD RESISTANCE - FOR LH SIDE Tester Connection Condition Specified Condition F8-2 (TWL+) - F14-1 Always Below 1 ohms F8-4 (TWL-) - F14-2 Always Below 1 ohms F8-2 (TWL+) - Body ground Always 10 kohms or higher F8-4 (TWL-) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  10. INSPECT FRONT NO. 4 SPEAKER ASSEMBLY Disconnect the front No. 4 speaker assembly connector. Inspect the front No. 4 speaker assembly. Refer to «INSPECTION [01/2012 - ]»(ref-603992-S35553012892014031100000) . NG --> See step 19 OK: Go to next step
  11. INSPECT REAR SPEAKER SET Disconnect the rear speaker set connector. Inspect the rear speaker set. Refer to «INSPECTION [01/2012 - ]»(ref-603992-S27712838762014031100000) . RESULT Result Proceed to OK (for 19 speakers) A OK (for 9 speakers) B NG C B --> See step 20 C --> See step 17 A: Go to next step
  12. CHECK REAR NO. 3 SPEAKER ASSEMBLY Temporarily replace the rear No. 3 speaker assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S21783990242014031100000) . Check for DTCs and check if the same DTCs is output. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 13 OK --> END (REAR NO. 3 SPEAKER ASSEMBLY IS DEFECTIVE)
  13. INSPECT REAR NO. 2 SPEAKER ASSEMBLY Disconnect the rear No. 2 speaker assembly connector. Inspect the rear No. 2 speaker assembly. Refer to «INSPECTION [01/2012 - ]»(ref-603992-S27712838762014031100000) . NG --> See step 25 OK: Go to next step
  14. INSPECT REAR HEADER SPEAKER ASSEMBLY Disconnect the rear header assembly connector. Inspect the rear header assembly. Refer to «INSPECTION [01/2012 - ]»(ref-603992-S16791785332014031100000) . NG --> See step 22 OK: Go to next step
  15. INSPECT NO. 1 WOOFER BOX SPEAKER ASSEMBLY Disconnect the No. 1 woofer box speaker assembly connector. Inspect the No. 1 woofer box speaker assembly. Refer to «INSPECTION [01/2012 - ]»(ref-603992-S32060229212014031100000) . NG --> See step 23 OK --> See step 20
  16. REPLACE DCM (TELEMATICS TRANSCEIVER). Refer to «REMOVAL [01/2012 - ]»(ref-603993-S28082877452014031100000)
  17. REPLACE REAR SPEAKER SET. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S21783990242014031100000)
  18. REPLACE FRONT NO. 1 SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S14271615402014031100000)
  19. REPLACE FRONT NO. 4 SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S15404731482014031100000)
  20. REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S36627722262014031100000)
  21. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  22. REPLACE REAR HEADER SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S07767772692014031100000)
  23. REPLACE NO. 1 WOOFER BOX SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S27246901972014031100000)
  24. REPLACE FRONT NO. 2 SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S15404731482014031100000)
  25. REPLACE REAR NO. 2 SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S21783990242014031100000)
  1. CHECK OPTIONAL COMPONENTS (INCLUDING ASSOCIATED WIRING) Check that optional components (including associated wiring) which generate radio waves are not installed. RESULT Result Proceed to Optional components (including associated wiring) are installed. A Optional components (including associated wiring) are installed. DTCs are not output. B HINT: Electrical noise from radio waves generated by optional components or the wiring for those components may affect AVC-LAN communication. These DTCs may be stored when an AVC-LAN communication error occurs due to electrical noise. B --> See step 3 A: Go to next step
  2. CONFIRM SYMPTOMS Turn the engine switch off. Turn the engine switch on (ACC) and check if the audio system activates and if the speakers operate. HINT: Choose a source such as radio so that sound can be output from the speakers. If sound from the speakers is low, turn up the volume. RESULT Result Proceed to Even after the engine switch is turned on (ACC), the audio system does not activate and sound is not output from the speakers (w/o Rear Seat Entertainment System). A Even after the engine switch is turned on (ACC), the audio system does not activate and sound is not output from the speakers (w/ Rear Seat Entertainment System). B The audio system activates when the engine switch is turned on (ACC) but the sound stops being output when the amplifier output exceeds a certain level. C HINT: If a short occurs in a speaker circuit, the sound from the corresponding speaker will be low or almost impossible to hear. If the volume is turned up in this situation, to prevent excessive current flow due to the short circuit, the stereo component amplifier assembly stops operating when its output exceeds a certain level. When the operation of the stereo component amplifier assembly stops, the audio and visual system will not function normally. This is because MOST communication will stop due to the shut down of the amplifier causing an error in the MOST network. The stereo component amplifier assembly will start operating again when the engine switch is turned off and back on (ACC) again. However, the amplifier will stop operating again if its output exceeds a certain level. When the stereo component amplifier assembly stops operating and a malfunction occurs in the audio and visual system due to a short in a speaker circuit, this DTC will be stored. In this case, check each speaker circuit and repair or replace malfunctioning parts, and then recheck for DTCs. B --> See step 11 C --> See step 24 A: Go to next step
  3. CHECK MOST COMMUNICATION CONNECTORS Display the "MOST Line Check" screen. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . Check the result on the "MOST Line Check" screen. RESULT Result Proceed to "NCON" is displayed for "AMP". A "OK" is displayed for all items. B When "NCON" is displayed for more than 1 item, proceed to the step for the device that has the smallest node position number. The "MOST Line Check" screen can be displayed only when DTC B15D0 is stored. TEXT IN ILLUSTRATION *a Node position number for devices that use MOST communication *b Device name *c Result B --> See step 7 A: Go to next step
  4. CONFIRM SYMPTOMS Check the MOST communication line connectors. Check if the MOST communication line connector between the multi-media module receiver assembly and stereo component amplifier assembly has any connection problems. Refer to «ELECTRONIC CIRCUIT INSPECTION PROCEDURE [01/2012 - ]»(ref-603789-S26835722402014031100000) . Display the "MOST Line Check" screen and check the result. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . RESULT Result Proceed to "NCON" is displayed for "AMP". A The screen cannot be changed to the "MOST Line Check" screen. B HINT: When the malfunction in the MOST network is repaired, the screen cannot be changed to the "MOST Line Check" screen. B --> See step 23 A: Go to next step
  5. CHECK HARNESS AND CONNECTOR (STEREO COMPONENT AMPLIFIER ASSEMBLY WAKE UP LINE) Disconnect the stereo component amplifier assembly connector. Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Switch Condition Specified Condition F73-8 (WUI) - Body ground Engine switch on (ACC) 4.5 V or higher TEXT IN ILLUSTRATION *a Front view of wire harness connector (to Stereo Component Amplifier Assembly) NG --> See step 6 OK --> See step 25
  6. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - STEREO COMPONENT AMPLIFIER ASSEMBLY) Disconnect the F72 multi-media module receiver assembly connector. Disconnect the F73 stereo component amplifier assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F72-1 (WUO) - F73-8 (WUI) Always Below 1 ohms F72-1 (WUO) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  7. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - STEREO COMPONENT AMPLIFIER ASSEMBLY) Disconnect the F72 multi-media module receiver assembly connector. Disconnect the F73 stereo component amplifier assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F72-2 (MI+) - F73-5 (MO+) Always Below 1 ohms F72-3 (MI-) - F73-6 (MO-) Always Below 1 ohms F72-4 (SLDI) - F73-7 (SLDO) Always Below 1 ohms F72-5 (MO+) - F73-2 (MI+) Always Below 1 ohms F72-6 (MO-) - F73-3 (MI-) Always Below 1 ohms F72-7 (SLDO) - F73-4 (SLDI) Always Below 1 ohms F72-2 (MI+) - Body ground Always 10 kohms or higher F72-3 (MI-) - Body ground Always 10 kohms or higher F72-4 (SLDI) - Body ground Always 10 kohms or higher F72-5 (MO+) - Body ground Always 10 kohms or higher F72-6 (MO-) - Body ground Always 10 kohms or higher F72-7 (SLDO) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  8. REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY Replace the stereo component amplifier assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S36627722262014031100000) . NEXT: Go to next step
  9. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  10. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 26 OK --> END (STEREO COMPONENT AMPLIFIER ASSEMBLY IS DEFECTIVE)
  11. CHECK MOST COMMUNICATION CONNECTORS Display the "MOST Line Check" screen. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . Check the result on the "MOST Line Check" screen. RESULT Result Proceed to "NCON" is displayed for "AMP". A "NCON" is displayed for "RSE". B "OK" is displayed for all items. C When "NCON" is displayed for more than 1 item, proceed to the step for the device that has the smallest node position number. The "MOST Line Check" screen can be displayed only when DTC B15D0 is stored. TEXT IN ILLUSTRATION *a Node position number for devices that use MOST communication *b Device name *c Result B --> See step 15 C --> See step 18 A: Go to next step
  12. CONFIRM SYMPTOMS Check the MOST communication line connectors. Check if the MOST communication line connector between the multi-media module receiver assembly and stereo component amplifier assembly has any connection problems. Refer to «ELECTRONIC CIRCUIT INSPECTION PROCEDURE [01/2012 - ]»(ref-603789-S26835722402014031100000) . Display the "MOST Line Check" screen and check the result. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . RESULT Result Proceed to "NCON" is displayed for "AMP". A The screen cannot be changed to the "MOST Line Check" screen. B HINT: When the malfunction in the MOST network is repaired, the screen cannot be changed to the "MOST Line Check" screen. B --> See step 23 A: Go to next step
  13. CHECK HARNESS AND CONNECTOR (STEREO COMPONENT AMPLIFIER ASSEMBLY WAKE UP LINE) Disconnect the stereo component amplifier assembly connector. Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Switch Condition Specified Condition F73-8 (WUI) - Body ground Engine switch on (ACC) 4.5 V or higher TEXT IN ILLUSTRATION *a Front view of wire harness connector (to Stereo Component Amplifier Assembly) NG --> See step 14 OK --> See step 25
  14. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - STEREO COMPONENT AMPLIFIER ASSEMBLY) Disconnect the F72 multi-media module receiver assembly connector. Disconnect the F73 stereo component amplifier assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F72-1 (WUO) - F73-8 (WUI) Always Below 1 ohms F72-1 (WUO) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 26
  15. CONFIRM SYMPTOMS Check the MOST communication line connectors. Check if the MOST communication line connector between the multi-media module receiver assembly and stereo component amplifier assembly has any connection problems. Refer to «ELECTRONIC CIRCUIT INSPECTION PROCEDURE [01/2012 - ]»(ref-603789-S26835722402014031100000) . Display the "MOST Line Check" screen and check the result. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . RESULT Result Proceed to "NCON" is displayed for "RSE". A The screen cannot be changed to the "MOST Line Check" screen. B HINT: When the malfunction in the MOST network is repaired, the screen cannot be changed to the "MOST Line Check" screen. B --> See step 23 A: Go to next step
  16. CHECK HARNESS AND CONNECTOR (MULTI-DISPLAY CONTROLLER SUB-ASSEMBLY WAKE UP LINE) Disconnect the multi-display controller sub-assembly connector. Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Switch Condition Specified Condition L57-8 (WUI) - Body ground Engine switch on (ACC) 4.5 V or higher TEXT IN ILLUSTRATION *a Front view of wire harness connector (to Multi-display Controller Sub-assembly) NG --> See step 17 OK --> See step 29
  17. CHECK HARNESS AND CONNECTOR (STEREO COMPONENT AMPLIFIER ASSEMBLY - MULTI-DISPLAY CONTROLLER SUB-ASSEMBLY) Disconnect the F73 stereo component amplifier assembly connector. Disconnect the L57 multi-display controller sub-assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F73-1 (WUO) - L57-8 (WUI) Always Below 1 ohms F73-1 (WUO) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 28
  18. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - STEREO COMPONENT AMPLIFIER ASSEMBLY) Disconnect the F72 multi-media module receiver assembly connector. Disconnect the F73 stereo component amplifier assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F72-5 (MO+) - F73-2 (MI+) Always Below 1 ohms F72-6 (MO-) - F73-3 (MI-) Always Below 1 ohms F72-7 (SLDO) - F73-4 (SLDI) Always Below 1 ohms F72-5 (MO+) - Body ground Always 10 kohms or higher F72-6 (MO-) - Body ground Always 10 kohms or higher F72-7 (SLDO) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  19. CHECK HARNESS AND CONNECTOR (STEREO COMPONENT AMPLIFIER ASSEMBLY - MULTI-DISPLAY CONTROLLER SUB-ASSEMBLY) Disconnect the F73 stereo component amplifier assembly connector. Disconnect the L57 multi-display controller sub-assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F73-5 (MO+) - L57-2 (MI+) Always Below 1 ohms F73-6 (MO-) - L57-3 (MI-) Always Below 1 ohms F73-7 (SLDO) - L57-4 (SLDI) Always Below 1 ohms F73-5 (MO+) - Body ground Always 10 kohms or higher F73-6 (MO-) - Body ground Always 10 kohms or higher F73-7 (SLDO) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  20. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - MULTI-DISPLAY CONTROLLER SUB-ASSEMBLY) Disconnect the F72 multi-media module receiver assembly connector. Disconnect the L57 multi-display controller sub-assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F72-2 (MI+) - L57-5 (MO+) Always Below 1 ohms F72-3 (MI-) - L57-6 (MO-) Always Below 1 ohms F72-4 (SLDI) - L57-7 (SLDO) Always Below 1 ohms F72-2 (MI+) - Body ground Always 10 kohms or higher F72-3 (MI-) - Body ground Always 10 kohms or higher F72-4 (SLDI) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  21. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  22. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 26 OK --> See step 27
  23. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  24. GO TO PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  25. REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S36627722262014031100000)
  26. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  27. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  28. REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S36627722262014031100000)
  29. REPLACE MULTI-DISPLAY CONTROLLER SUB-ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S37147981092014031100000)
  1. CHECK OPTIONAL COMPONENTS (INCLUDING ASSOCIATED WIRING) Check for optional components. Check that optional components (including associated wiring) which generate radio waves are not installed. RESULT Result Proceed to Optional components (including associated wiring) are installed. A Optional components (including associated wiring) are not installed. B HINT: Electrical noise from radio waves generated by optional components or the wiring for those components may affect MOST communication. This DTC may be stored when a MOST communication error occurs due to electrical noise. B --> See step 3 A: Go to next step
  2. REMOVE OPTIONAL COMPONENTS (INCLUDING ASSOCIATED WIRING) Remove optional components (including associated wiring). NOTE: Do not remove optional components or associated wiring without the permission of the customer. NEXT: Go to next step
  3. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  4. CHECK DTC Recheck for DTCs and check if the same DTCs are output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 5 OK --> END (COMMUNICATION MALFUNCTION DUE TO NOISE)
  5. CHECK HARNESS AND CONNECTOR (STEREO COMPONENT AMPLIFIER ASSEMBLY - BATTERY AND BODY GROUND) Disconnect the stereo component amplifier assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F60-3 (GND) - Body ground Always Below 1 ohms F60-18 (GND2) - Body ground Always Below 1 ohms Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Condition Specified Condition F60-1 (+B) - F60-3 (GND) Always 11 to 14 V F60-16 (+B2) - F60-3 (GND) Always 11 to 14 V TEXT IN ILLUSTRATION *a Front view of wire harness connector (to Stereo Component Amplifier Assembly) RESULT Result Proceed to OK (w/o Rear Seat Entertainment System) A OK (w/ Rear Seat Entertainment System) B NG C B --> See step 10 C --> REPAIR OR REPLACE HARNESS OR CONNECTOR A: Go to next step
  6. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - STEREO COMPONENT AMPLIFIER ASSEMBLY) Disconnect the F72 multi-media module receiver assembly connector. Disconnect the F73 stereo component amplifier assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F72-2 (MI+) - F73-5 (MO+) Always Below 1 ohms F72-3 (MI-) - F73-6 (MO-) Always Below 1 ohms F72-4 (SLDI) - F73-7 (SLDO) Always Below 1 ohms F72-5 (MO+) - F73-2 (MI+) Always Below 1 ohms F72-6 (MO-) - F73-3 (MI-) Always Below 1 ohms F72-7 (SLDO) - F73-4 (SLDI) Always Below 1 ohms F72-2 (MI+) - Body ground Always 10 kohms or higher F72-3 (MI-) - Body ground Always 10 kohms or higher F72-4 (SLDI) - Body ground Always 10 kohms or higher F72-5 (MO+) - Body ground Always 10 kohms or higher F72-6 (MO-) - Body ground Always 10 kohms or higher F72-7 (SLDO) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  7. REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY Replace the stereo component amplifier assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S36627722262014031100000) . NEXT: Go to next step
  8. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  9. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 17 OK --> END (STEREO COMPONENT AMPLIFIER ASSEMBLY IS DEFECTIVE)
  10. CHECK HARNESS AND CONNECTOR (STEREO COMPONENT AMPLIFIER - MULTI-MEDIA MODULE RECEIVER AND MULTI-DISPLAY CONTROLLER) Disconnect the F72 multi-media module receiver assembly connector. Disconnect the F73 stereo component amplifier assembly connector. Disconnect the L57 multi-display controller sub-assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F72-5 (MO+) - F73-2 (MI+) Always Below 1 ohms F72-6 (MO-) - F73-3 (MI-) Always Below 1 ohms F72-7 (SLDO) - F73-4 (SLDI) Always Below 1 ohms F73-5 (MO+) - L57-2 (MI+) Always Below 1 ohms F73-6 (MO-) - L57-3 (MI-) Always Below 1 ohms F73-7 (SLDO) - L57-4 (SLDI) Always Below 1 ohms F73-2 (MI+) - Body ground Always 10 kohms or higher F73-3 (MI-) - Body ground Always 10 kohms or higher F73-4 (SLDI) - Body ground Always 10 kohms or higher F73-5 (MO+) - Body ground Always 10 kohms or higher F73-6 (MO-) - Body ground Always 10 kohms or higher F73-7 (SLDO) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  11. REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY Replace the stereo component amplifier assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S36627722262014031100000) . NEXT: Go to next step
  12. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  13. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NG --> See step 14 OK --> END (STEREO COMPONENT AMPLIFIER ASSEMBLY IS DEFECTIVE)
  14. REPLACE MULTI-DISPLAY CONTROLLER SUB-ASSEMBLY Replace the multi-display controller sub-assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S37147981092014031100000) . NEXT: Go to next step
  15. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  16. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NG --> See step 18 OK --> END (MULTI-DISPLAY CONTROLLER SUB-ASSEMBLY IS DEFECTIVE)
  17. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  18. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  2. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK DTC B15D6 is not output. NG --> See step 3 OK --> See step 10
  3. CHECK HARNESS AND CONNECTOR (MULTI-DISPLAY ASSEMBLY - BATTERY AND BODY GROUND) Disconnect the multi-display assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F66-13 (GND1) - Body ground Always Below 1 ohms Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Condition Specified Condition F66-12 (+B2) - F66-13 (GND1) Always 11 to 14 V F66-23 (IG) - F66-13 (GND1) Engine switch on (IG) 11 to 14 V F66-24 (ACC) - F66-13 (GND1) Engine switch on (ACC) 11 to 14 V TEXT IN ILLUSTRATION *a Front view of wire harness connector (to Multi-display assembly) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  4. INSPECT MULTI-MEDIA MODULE RECEIVER ASSEMBLY Remove the multi-media module receiver assembly. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000) . Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition 45 (TX3+) - 46 (TX3-) Always 60 to 80 ohms NG --> See step 9 OK: Go to next step
  5. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - MULTI-DISPLAY ASSEMBLY) Disconnect the F64 multi-media module receiver assembly connector. Disconnect the F66 multi-display assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F64-45 (TX3+) - F66-7 (TX+) Always Below 1 ohms F64-46 (TX3-) - F66-19 (TX-) Always Below 1 ohms F64-45 (TX3+) - Body ground Always 10 kohms or higher F64-46 (TX3-) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  6. REPLACE MULTI-DISPLAY ASSEMBLY Replace the multi-display assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603990-S41727738462014031100000) . NEXT: Go to next step
  7. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  8. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK DTC B15D6 is not output. NG --> See step 11 OK --> END (MULTI-DISPLAY ASSEMBLY IS DEFECTIVE)
  9. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  10. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  11. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK CABIN Move the vehicle to an area that is at room temperature and allow the cabin temperature to adjust to between -20°C (-4°F) and 65°C (149°F). HINT: The hard disc may not operate normally at very high or low temperatures. Perform the DTC check at room temperature. NEXT: Go to next step
  2. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  3. CHECK DTC Recheck for DTCs and check if the same DTCs are output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 4 OK --> See step 5
  4. REPLACE HARD DISC. Refer to «REMOVAL [01/2012 - ]»(ref-603990-S42909429522014031100000)
  5. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  1. CHECK CAN COMMUNICATION SYSTEM Use the Techstream to check if the CAN communication system is functioning normally. Refer to «DIAGNOSIS SYSTEM [01/2012 - ]»(ref-603947-S06484156272014031100000) . OK CAN communication DTCs are not output. NG --> See step 5 OK: Go to next step
  2. CHECK AIR CONDITIONING SYSTEM Check if the air conditioning system is malfunctioning. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603931-S13819581692014031100000) . HINT: Customization may not be possible depending on the malfunction in the air conditioning system. OK No malfunctions are present in the air conditioning system. NG --> See step 6 OK: Go to next step
  3. CHECK CUSTOMIZE ITEMS Display the "Vehicle Customization" screen. Make a note of the customizable items for the air conditioning system. HINT: These air conditioning system items shown as customizable via the multi-display assembly vehicle customization screen can also be changed using the Techstream. In the following steps, the Techstream will be used. To match-up the items in the multi-display assembly with the items on the Techstream, check the customize parameters list for the air conditioning system related items that can be customized via the multi-display assembly screen. Refer to «CUSTOMIZE PARAMETERS [01/2012 - ]»(ref-603931-S38590604312014031100000) . Using the Techstream, confirm that it is possible to change the settings of the air conditioning system related customize parameters that are shown as customizable via the multi-display assembly screen. OK The items available for customization via the multi-display assembly screen can be customized successfully using the Techstream. NG --> See step 4 OK --> See step 7
  4. REPLACE AIR CONDITIONING AMPLIFIER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603919-S36487855842014031100000)
  5. GO TO CAN COMMUNICATION SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603947-S38607857192014031100000)
  6. GO TO AIR CONDITIONING SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603931-S13819581692014031100000)
  7. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK CAN COMMUNICATION SYSTEM Use the Techstream to check if the CAN communication system is functioning normally. Refer to «DIAGNOSIS SYSTEM [01/2012 - ]»(ref-603947-S06484156272014031100000) . OK CAN communication DTCs are not output. NG --> See step 6 OK: Go to next step
  2. CHECK POWER DOOR LOCK CONTROL SYSTEM Check if the power door lock control system is malfunctioning. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603995-S24248404022014031100000) . HINT: Customization may not be possible depending on the malfunction in the power door lock control system. OK No malfunctions are present in the power door lock control system. NG --> See step 7 OK: Go to next step
  3. CHECK WIRELESS DOOR LOCK CONTROL SYSTEM Check if the wireless door lock control system is malfunctioning. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603996-S09359165382014031100000) . HINT: Customization may not be possible depending on the malfunction in the wireless door lock control system. OK No malfunctions are present in the wireless door lock control system. NG --> See step 9 OK: Go to next step
  4. CHECK LIGHTING SYSTEM Check if the lighting system is malfunctioning. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603997-S16272078772014031100000) . HINT: Customization may not be possible depending on the malfunction in the lighting system. OK No malfunctions are present in the lighting system. NG --> See step 10 OK: Go to next step
  5. CHECK CUSTOMIZE ITEMS Display the "Vehicle Customization" screen. Make a note of the customizable items for each main body ECU (cowl side junction block LH) related system. HINT: These items shown as customizable via the multi-display assembly vehicle customization screen can also be changed using the Techstream. In a following step, the Techstream will be used. To match-up the items in the multi-display assembly with the items on the Techstream, check the customize parameters list for the power door lock control system related items that can be customized via the multi-display assembly screen. Refer to «CUSTOMIZE PARAMETERS [01/2012 - ]»(ref-603995-S26152119432014031100000) . To match-up the items in the multi-display assembly with the items on the Techstream, check the customize parameters list for the wireless door lock control system related items that can be customized via the multi-display assembly screen. Refer to «CUSTOMIZE PARAMETERS [01/2012 - ]»(ref-603996-S21044743842014031100000) . To match-up the items in the multi-display assembly with the items on the Techstream, check the customize parameters list for the lighting system related items that can be customized via the multi-display assembly screen. Refer to «CUSTOMIZE PARAMETERS [01/2012 - ]»(ref-603997-S04622492432014031100000) . Using the Techstream, confirm that it is possible to change the settings of the customize parameters that are available for customization via the multi-display assembly screen. OK The items available for customization via the multi-display assembly screen can be customized successfully using the Techstream. NG --> REPLACE MAIN BODY ECU (COWL SIDE JUNCTION BLOCK LH) OK --> See step 8
  6. GO TO CAN COMMUNICATION SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603947-S38607857192014031100000)
  7. GO TO POWER DOOR LOCK CONTROL SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603995-S24248404022014031100000)
  8. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  9. GO TO WIRELESS DOOR LOCK CONTROL SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603996-S09359165382014031100000)
  10. GO TO LIGHTING SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603997-S16272078772014031100000)
  1. CHECK CAN COMMUNICATION SYSTEM Use the Techstream to check if the CAN communication system is functioning normally. Refer to «DIAGNOSIS SYSTEM [01/2012 - ]»(ref-603947-S06484156272014031100000) . OK CAN communication DTCs are not output. NG --> See step 5 OK: Go to next step
  2. CHECK SMART ACCESS SYSTEM WITH PUSH-BUTTON START Check if the smart access system with push-button start is malfunctioning. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603998-S14760898972014031100000) . HINT: Customization may not be possible depending on the malfunction in the smart access system with push-button start. OK No malfunctions are present in the smart access system with push-button start. NG --> See step 6 OK: Go to next step
  3. CHECK CUSTOMIZE ITEMS Display the "Vehicle Customization" screen. Make a note of the customizable items for each certification ECU related system. HINT: These items shown as customizable via the multi-display assembly vehicle customization screen can also be changed using the Techstream. In a following step, the Techstream will be used. Check the customize parameters list for the smart access system with push-button start related items that can be customized via the multi-display assembly screen. Refer to «CUSTOMIZE PARAMETERS [01/2012 - ]»(ref-603998-S03736704152014031100000) . Manually change and confirm that it was possible to successfully change the settings of the customize parameters for each system that are available for customization via the multi-display assembly screen. OK The items available for customization via the multi-display assembly screen can be customized successfully using the manual procedure. NG --> See step 7 OK --> See step 4
  4. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  5. GO TO CAN COMMUNICATION SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603947-S38607857192014031100000)
  6. GO TO SMART ACCESS SYSTEM WITH PUSH-BUTTON START. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603998-S14760898972014031100000)
  7. REPLACE CERTIFICATION ECU (SMART KEY ECU ASSEMBLY). Refer to «REMOVAL [01/2012 - ]»(ref-603999-S03861866492014031100000)
  1. CHECK CAN COMMUNICATION SYSTEM Use the Techstream to check if the CAN communication system is functioning normally. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603947-S38607857192014031100000) . OK CAN communication DTCs are not output. NG --> See step 5 OK: Go to next step
  2. CHECK FRONT POWER SEAT CONTROL SYSTEM Check if the front power seat control system is malfunctioning. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-604000-S24688927042014031100000) . HINT: Customization may not be possible depending on the malfunction in the front power seat control system. OK No malfunctions are present in the front power seat control system. NG --> See step 6 OK: Go to next step
  3. CHECK CUSTOMIZE ITEMS Display the "Vehicle Customization" screen. Make a note of the customizable items for each position control ECU assembly related system. HINT: These items shown as customizable via the navigation system vehicle customization screen can also be changed manually. In a following step, a manual procedure will be used. Check the customize parameters list for the front power seat control system related items that can be customized via the multi-display screen. Refer to «CUSTOMIZE PARAMETERS [01/2012 - ]»(ref-604000-S13389317522014031100000) . Manually change and confirm that it was possible to successfully change the settings of the customize parameters for each system that are available for customization via the multi-display screen. OK The items available for customization via the multi-display screen can be customized successfully using the manual procedure. NG --> See step 7 OK --> See step 4
  4. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  5. GO TO CAN COMMUNICATION SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603947-S38607857192014031100000)
  6. GO TO FRONT POWER SEAT CONTROL SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-604000-S24688927042014031100000)
  7. REPLACE FRONT POWER SEAT SWITCH. Refer to «DISASSEMBLY [01/2012 - ]»(ref-603944-S05709036322014031100000)
  1. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  2. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 3 OK --> See step 7
  3. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - MULTI-DISPLAY ASSEMBLY) Disconnect the F64 multi-media module receiver assembly connector. Disconnect the F66 multi-display assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F64-36 (UPSW) - F66-3 (UPSW) Always Below 1 ohms F64-35 (UIND) - F66-4 (UIND) Always Below 1 ohms F64-36 (UPSW) - Body ground Always 10 kohms or higher F64-35 (UIND) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  4. REPLACE MULTI-DISPLAY ASSEMBLY Replace the multi-display assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603990-S41727738462014031100000) . NEXT: Go to next step
  5. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  6. CHECK DTC Recheck for DTCs and check if the same DTC is output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 8 OK --> END (MULTI-DISPLAY ASSEMBLY IS DEFECTIVE)
  7. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  8. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK CONNECTION OF ANTENNA CABLE Check if the satellite radio antenna cable is securely connected to the multi-media module receiver assembly. OK Satellite radio antenna cable is securely connected. NG --> SECURELY CONNECT SATELLITE RADIO ANTENNA CABLE OK: Go to next step
  2. CHECK TELEPHONE ANTENNA ASSEMBLY (SATELLITE RADIO ANTENNA) Replace the telephone antenna assembly. Refer to «REMOVAL [01/2012 - ]»(ref-603993-S22366583602014031100000) . Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . Recheck for DTCs and check if the same trouble occurs again. OK No DTCs are output. NG --> See step 3 OK --> END (TELEPHONE ANTENNA ASSEMBLY IS DEFECTIVE)
  3. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CLEAR DTC Clear the DTCs. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . NEXT: Go to next step
  2. CHECK CAN COMMUNICATION SYSTEM Recheck for DTCs and check if the same DTCs are output again. Refer to «DTC CHECK / CLEAR [01/2012 - ]»(ref-603987-S28590152672014031100000) . OK No DTCs are output. NG --> See step 4 OK --> See step 3
  3. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  4. GO TO CAN COMMUNICATION SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603947-S38607857192014031100000)
  1. CHECK SURROUNDINGS Check if the vehicle is in an environment where reception is difficult due to something blocking the area above the vehicle. TEXT IN ILLUSTRATION *1 Example *2 In a tunnel *3 In a building *4 Under an overpass *5 On a forest or tree-lined path *6 Between tall buildings *7 Under a cliff or overhang - - HINT: If the area above the vehicle is blocked, such as when in a building or tunnel, reception may not be possible. OK Area above the vehicle is not blocked. NG --> END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) OK: Go to next step
  2. CHECK MULTI-MEDIA MODULE RECEIVER ASSEMBLY Check if CH001 (free broadcast) can be received. OK CH001 can be received. NG --> See step 6 OK: Go to next step
  3. CHECK DISPLAY SETTING Check the display screen. RESULT Result Proceed to "UNAUTH" is displayed A "-----" is displayed B None of the displays above are shown C B --> THERE IS NO SONG/PROGRAM TITLE OR ARTIST NAME/FEATURE ASSOCIATED WITH CHANNEL AT THAT TIME C --> See step 6 A: Go to next step
  4. CHECK CONTRACT CONDITIONS Check if the pay-type contract has been extended, or if the contract period has ended. OK Pay-type contract is valid. NG --> TO RECEIVE PAY-TYPE BROADCASTS, CONTRACT MUST BE MADE WITH SATELLITE RADIO TUNER COMPANY OK: Go to next step
  5. PERFORM ACTIVATION REFRESH Perform activation refresh by referring to the satellite radio service web site (http://www.xmradio.com/refresh/). HINT: The XM radio ID that is necessary to perform activation refresh can be displayed when CH000 is selected on the satellite radio. OK Malfunction disappears. NG --> See step 10 OK --> END
  6. CHECK DISPLAY Check the display screen. RESULT Result Proceed to "ANTENNA" is displayed A "NO SIGNAL" is displayed B "LOADING" is displayed B "OFF AIR" is displayed C After "CH UNAVL" is displayed, display automatically switches to CH001 D None of the displays above are shown E B --> END (MOVE VEHICLE TO LOCATION WHERE RECEPTION IS BETTER) C --> CHANNEL IS CURRENTLY NOT BEING BROADCAST. BROADCAST CAN BE LISTENED TO OR VIEWED WHEN IT IS BACK ON AIR CONDITION (CONFIRM WITH RADIO STATION) D --> CHANNEL BROADCAST HAS ENDED CONDITION (CONFIRM WITH RADIO STATION) E --> See step 8 A: Go to next step
  7. CHECK CONNECTION OF ANTENNA CABLE Check if the satellite radio antenna cable is securely connected to the multi-media module receiver assembly. OK Satellite radio antenna cable is securely connected. NG --> SECURELY CONNECT SATELLITE CONNECT TELEPHONE ANTENNA CABLE OK --> See step 9
  8. CONFIRM CURRENTLY SELECTED CHANNEL Confirm if CH000 is currently selected. OK CH000 is selected. NG --> See step 11 OK --> END (CH000 HAS NO SOUND. SELECT ANOTHER CHANNEL)
  9. REPLACE TELEPHONE ANTENNA ASSEMBLY (SATELLITE RADIO ANTENNA). Refer to «REMOVAL [01/2012 - ]»(ref-603993-S22366583602014031100000)
  10. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  11. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK MULTI-MEDIA MODULE RECEIVER ASSEMBLY Check radio condition. RESULT Result Proceed to Broadcast cannot be selected A Broadcast can be selected, but selection cannot be memorized B B --> See step 2 A --> See step 4
  2. CHECK MULTI-MEDIA MODULE RECEIVER ASSEMBLY Check the number of preset channels. OK 36 channels have already been preset. NG --> See step 3 OK --> END (ONLY 36 CHANNELS CAN BE PRESET)
  3. CHECK BATTERY Check if the battery was replaced. OK Battery was not replaced. NG --> See step 4 OK --> See step 5
  4. ADD PRESET CHANNEL INTO MEMORY AGAIN Check if the preset channels that have been cleared can be added into memory again. OK Preset channels can be added into memory. NG --> See step 6 OK --> END
  5. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  6. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. NOISE CONDITION Check from which direction the noise comes (front left or right, rear left or right). OK The location of the noise source can be determined. NG --> See step 3 OK: Go to next step
  2. CHECK SPEAKERS Check the installation conditions of the speaker units that are located near the noise source and that there are no cracks, scratches, deformation or other malfunctions. RESULT Result Proceed to No malfunction is found. A The speaker is installed incorrectly. B Foreign objects are in the speaker. C The speaker cone paper is broken. D B --> REINSTALL SPEAKER C --> REMOVE FOREIGN OBJECT D --> REPLACE SPEAKER A: Go to next step
  3. CHECK NOISE CONDITION Check the noise condition. HINT: The radio has a noise prevention function to reduce noise when listening to the radio. If a loud noise occurs, check whether the ground at the antenna mounting base and the noise prevention unit are installed and wired correctly. Condition under which Noise Occurs Noise Source Noise increases when the accelerator pedal is depressed, but stops when the engine is stopped. Generator Noise occurs during A/C or heater operation. Blower motor Noise occurs when the horn switch is pressed and released or when pressed and held. Horn Noise occurs synchronously with the blink of the turn signal. Flasher Noise occurs during window washer operation. Washer Noise occurs during wiper operation. Wiper Noise occurs when the brake pedal is depressed. Stop light switch Noise occurs when the sliding roof moves. Sliding roof motor Others Static electricity HINT: In the left column of the table, find the situation that matches the customer's complaint. Then, in the right column, find the part that is causing the noise. Check the respective noise filter. To save time and avoid a misdiagnosis, first make sure that the noise is not coming from outside the vehicle. Troubleshoot noises in descending order of loudness. Setting the radio to a frequency where no signal is received may make recognition of the noise problem easier. RESULT Condition Proceed to The noise source cannot be determined. A The noise source can be determined. B B --> REPAIR OR REPLACE NOISE SOURCE A --> See step 4
  4. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK VEHICLE CONDITION Check that conditions in the cabin are not likely to cause condensation. HINT: This problem occurs if the cabin is humid and the temperature changes rapidly. This may produce condensation, resulting in a short circuit. OK Condensation is not likely being produced. NG --> DRY OUT CABIN AND RECHECK CONDITION OK --> See step 2
  2. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK AUDIO SETTINGS Display the "Sound Settings" screen. Set volume, fader and balance to the initial values and check that sound is normal. OK Audio system returns to normal. HINT: Sound quality adjustment measures vary according to the type of amplifier. TEXT IN ILLUSTRATION *a Example NG --> See step 2 OK --> END
  2. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. REPLACE DISC AND RECHECK Replace the disc with a known good one and recheck. Check if the same trouble occurs again. OK Malfunction disappears. NG --> See step 2 OK --> END
  2. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK IF A PROPER DISC IS INSERTED Make sure that the disc is an audio disc or a disc with MP3 or WMA files, and that it is not deformed, flawed, stained, deteriorated or otherwise defective. OK Disc is normal. HINT: Translucent or uniquely-shaped discs cannot be played. CDs and DVDs with adhesive paper labels should not be played. Commercial audio CDs and DVDs can be played. CD-DA files on CD-ROMs, CD-Rs and CD-RWs can be played. MP3 and WMA files on CD-ROMs, CD-Rs and CD-RWs can be played. For details on playable CDs and DVDs, refer to the Owner's Manual. NG --> CHANGE DISC OK: Go to next step
  2. CHECK THAT DISC IS INSERTED PROPERLY Check whether or not the disc is inserted upside down. OK Disc is properly inserted. NG --> INSERT DISC PROPERLY OK: Go to next step
  3. CLEAN DISC AND RECHECK Clean the disc by wiping it clean with a soft cloth from the inside to the outside in a radial direction. OK Malfunction disappears. NOTE: Do not use a conventional record cleaner or anti-static preservative. NG --> See step 4 OK --> END
  4. REPLACE DISC AND RECHECK Replace the disc with a known good one and check if the same trouble occurs again. OK Malfunction disappears. NG --> See step 5 OK --> END
  5. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. PRESS EJECT AND CHECK OPERATION Press the disc eject switch of the multi-media module receiver assembly for 2 seconds or more and check that the disc is ejected. OK Disc is ejected. NG --> See step 3 OK: Go to next step
  2. REPLACE DISC AND RECHECK Replace the disc with a known good one and recheck. OK Disc is ejected. NG --> See step 3 OK --> END
  3. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK DISC Check that the disc is not deformed or cracked. OK No deformation or cracks on the disc. NG --> CHANGE DISC OK: Go to next step
  2. CHECK DISC Check the disc. OK The disc is clean. HINT: If dirt is on the disc surface, wipe it clean with a soft cloth from the inside to the outside in a radial direction. NOTE: Do not use a conventional record cleaner or anti-static preservative. NG --> CLEAN DISC OK: Go to next step
  3. CHECK OPERATION Check if the same problem occurs again using a known good disc. OK Malfunction disappears. NG --> See step 4 OK --> END
  4. CHECK MULTI-MEDIA MODULE RECEIVER ASSEMBLY Check that the multi-media module receiver assembly is properly installed. OK Multi-media module receiver assembly is properly installed. NG --> REINSTALL MULTI-MEDIA MODULE RECEIVER ASSEMBLY PROPERLY OK --> See step 5
  5. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK MULTI-MEDIA MODULE RECEIVER ASSEMBLY Check the radio automatic station search function. Check the radio automatic station search function by activating it. RESULT Result Proceed to Automatic station search function stops on a station. A Automatic station search function does not stop. B B --> See step 2 A --> See step 10
  2. CHECK OPTIONAL COMPONENTS Check optional components (sunshade film, telephone antenna, etc.). Check if any optional components that may decrease reception capacity, such as sunshade film or a telephone antenna, are installed. RESULT Result Proceed to Optional components are installed. A Optional components are not installed. B NOTE: Do not remove any optional components installed by the customer without his or her consent. B --> See step 3 A --> REMOVE OPTIONAL COMPONENTS AND CHECK AGAIN (SEE NOTICE ABOVE)
  3. CHECK RADIO ANTENNA Check for noise Turn the engine switch on (ACC) with the multi-media module receiver assembly connector connected. Turn the radio on and tune into AM mode. Place a screwdriver, thin wire, or other metal object on the amplifier antenna threaded installation portion for the antenna and check that noise can be heard from the speakers. RESULT Result Proceed to Noise does not occur. A Noise occurs. B B --> See step 12 A: Go to next step
  4. CHECK MULTI-MEDIA MODULE RECEIVER ASSEMBLY Preparation for check Remove the antenna connector from the multi-media module receiver assembly. Check for noise Turn the engine switch on (ACC) with the multi-media module receiver assembly connector connected. Turn the radio on and tune into AM mode. Place a screwdriver, thin wire or other metal object on the multi-media module receiver assembly antenna jack and check that noise can be heard from the speakers. OK Noise can be heard from the speaker. NG --> See step 13 OK: Go to next step
  5. CHECK WINDOW GLASS ANTENNA WIRE Check for continuity of the antenna. HINT: Check for continuity at the center of each antenna wire as shown in the illustration. NOTE: When cleaning the glass, wipe it in the direction of the wire with a soft dry cloth. Take care not to damage the wire. Do not use detergents or glass cleaners with abrasive ingredients. When measuring resistance, wrap a piece of tin foil around the tip of each probe and press the foil against the wire with your finger, as shown in the illustration. OK There is continuity in the antenna. TEXT IN ILLUSTRATION *1 Tester Probe *2 Antenna Wire *3 Tin Foil NG --> See step 11 OK: Go to next step
  6. INSPECT MULTI-MEDIA MODULE RECEIVER ASSEMBLY Disconnect the multi-media module receiver assembly connector. Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Switch Condition Specified Condition RA-5 (ANT+) - Body ground Engine switch on (ACC) Radio switch on 11 to 14 V TEXT IN ILLUSTRATION *a Component without harness connected (Multi-media Module Receiver Assembly) NG --> See step 14 OK: Go to next step
  7. CHECK ANTENNA CORD SUB-ASSEMBLY Remove the antenna connector of the multi-media module receiver assembly and antenna. Measure the resistance between the antenna and multi-media module receiver assembly to check for an open circuit in the antenna cord. Standard resistance Below 1 ohms Measure the resistance between the antenna cord and body ground to check for a short circuit in the antenna cord. Standard resistance 10 kohms or higher NG --> See step 9 OK: Go to next step
  8. CHECK AMPLIFIER ANTENNA ASSEMBLY Replace the amplifier antenna assembly and check if radio broadcasts can be received normally. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S37161017682014031100000) . OK Radio broadcasts can be received. NG --> See step 15 OK --> END
  9. REPLACE ANTENNA CORD SUB-ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S05342651482014031100000)
  10. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  11. REPAIR WINDOW GLASS ANTENNA WIRE. Refer to «REPAIR [01/2012 - ]»(ref-603992-S19488128702014031100000)
  12. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  13. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  14. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  15. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK VEHICLE SIGNAL (OPERATION CHECK) Enter the "Vehicle Signal Check Mode" screen. Refer to Check Vehicle Signal in Operation Check. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . Check that the display changes between ON and OFF according to the light control switch operation. OK Light Control Switch Display Tail or head ON Off OFF HINT: This display is updated once per second. As a result, it is normal for the display to lag behind the actual switch operation. NG --> See step 3 OK --> See step 2
  2. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  3. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK IMAGE QUALITY SETTING Display the "Display" screen. Turn the light control switch to the tail or head position. Check if "Day Mode" on the display adjustment screen is on. TEXT IN ILLUSTRATION *a Example RESULT Result Proceed to "Day Mode" setting is on. A "Day Mode" setting is off. B B --> See step 2 A --> TURN "Day Mode" SETTING OFF
  2. CHECK VEHICLE SIGNAL (OPERATION CHECK) Enter the "Vehicle Signal Check Mode" screen. Refer to Check Vehicle Signal in Operation Check. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . Check that the display changes between ON and OFF according to the light control switch operation. OK Light Control Switch Display Tail or head ON Off OFF HINT: The display is updated once per second. It is normal for the display to lag behind the actual switch operation. NG --> See step 3 OK --> See step 4
  3. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  4. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK PANEL SWITCH Check for foreign matter around the switches that might prevent operation. OK No foreign matter is found. NG --> REMOVE ANY FOREIGN MATTER FOUND OK: Go to next step
  2. CHECK PANEL SWITCH (OPERATION CHECK) Enter the "Panel & Steering Switch Check Mode" screen. Refer to Check Panel & Steering Switch in Operation Check. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . Operate the abnormal switch and check if the switch name is correctly displayed. OK The switch name is correctly displayed as operated. TEXT IN ILLUSTRATION *a Name of the pushed switch is displayed NG --> See step 3 OK --> See step 4
  3. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  4. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK MULTI-DISPLAY ASSEMBLY Check if there is any foreign matter caught between the display and exterior frame of the multi-display assembly. OK No foreign matter is caught between the display and exterior frame of the multi-display assembly. HINT: If there is foreign matter between the display and exterior frame of the multi-display assembly, the touch panel will remain pressed, preventing touch switch operation. NG --> REMOVE FOREIGN MATTER OK: Go to next step
  2. CHECK TOUCH PANEL Check for foreign matter on the display. OK The display is clean. NG --> CLEAN DISPLAY AND RECHECK TOUCH PANEL OK: Go to next step
  3. CHECK TOUCH SWITCH (OPERATION CHECK) Enter the "Touch Switch Check" screen. Refer to Check Touch Switch in Operation Check. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . Touch the display in the area where the switch malfunction occurs. OK A "+" mark appears at the touched position. NG --> See step 4 OK --> See step 5
  4. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  5. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK DISPLAY SETTING Display the "Display (General)" screen. Reset display settings (contrast, brightness) and check that the screen appears normal. OK The display returns to normal. TEXT IN ILLUSTRATION *a Example NG --> See step 2 OK --> END
  2. CHECK COLOR BAR (OPERATION CHECK) Enter the "Color Bar Check Mode" screen. Refer to Check Color Bar in Operation Check. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . Check that the color bars match the displayed names. OK Color bars match the displayed names. NG --> See step 3 OK --> See step 4
  3. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  4. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK AUDIO SETTINGS Display the "Sound Settings" screen. Set "Treble", "Mid" and "Bass" to the initial values and check that sound is normal. OK Malfunction disappears. HINT: Sound quality adjustment measures vary according to the type of amplifier. TEXT IN ILLUSTRATION *a Example NG --> See step 2 OK --> END
  2. COMPARE WITH ANOTHER VEHICLE OF SAME MODEL Compare with another vehicle of the same model which does not have trouble to see if there is any difference in the sound quality. OK No difference is found. NG --> See step 3 OK --> END
  3. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK NAVIGATION SETTING Display the "Voice Settings" screen. Check that "Off" is not selected. OK "Off" is not selected. TEXT IN ILLUSTRATION *a Example NG --> SELECT VOICE VOLUME SETTING OTHER THAN "Off" OK: Go to next step
  2. CHECK NAVIGATION SETTING Display the "Voice Settings" screen. Check that "Auto Voice Guidance" is not "Off". OK "Auto Voice Guidance" is not "Off". TEXT IN ILLUSTRATION *a Example NG --> TURN AUTO VOICE GUIDANCE "On" OK: Go to next step
  3. CHECK NAVIGATION SETTING Display the "Voice Settings" screen. Check that "Voice Guidance in All Modes" is not "Off". OK "Voice Guidance in All Modes" is not "Off". TEXT IN ILLUSTRATION *a Example NG --> TURN VOICE GUIDANCE IN ALL MODES "On" OK: Go to next step
  4. CHECK AUDIO FUNCTION Check that sound can be heard from a front speaker. OK Sound can be heard. NG --> See step 5 OK --> See step 6
  5. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  6. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK CONDITION Refer to the owner's manual and follow its instructions to check that the voice recognition level of the system is not too low for a particular voice. RESULT Result Proceed to System voice recognition level is low with any voice. A System voice recognition level is low only for a particular voice. B HINT: System voice recognition level varies depending on voice and pronunciation. This is not a malfunction. B --> END A: Go to next step
  2. CHECK MICROPHONE (OPERATION CHECK) Enter the "Microphone&Voice Recognition Check" screen. Refer to Check Mic & Voice Recognition in Operation Check. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . When voice is input into the microphone, check that the microphone input level meter changes according to the input voice. Select the recording switch and perform voice recording. Select the recording switch with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded. Voice can be recorded up to 5 seconds. Check that the recording indicator remains on while recording and that the recorded voice is played normally without noise or distortion. OK All check results are normal. NG --> See step 4 OK: Go to next step
  3. REPLACE HARD DISC Replace the hard disc. Refer to «REMOVAL [01/2012 - ]»(ref-603990-S42909429522014031100000) . Check that voice recognition is normal. OK Voice can be recognized normally. NG --> See step 5 OK --> END (HARD DISC IS DEFECTIVE)
  4. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  5. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK OPERATION Place the cellular phone close to the multi-media module receiver assembly. Check if the cellular phone can be registered. OK The cellular phone can be registered. NG --> See step 2 OK --> NORMAL OPERATION
  2. CHECK CURRENT CONDITIONS Proceed to the next step according to the table below. RESULT Result Proceed to Another "Bluetooth" compatible cellular phone is available. A Another "Bluetooth" compatible vehicle is available. B None of the above. C B --> See step 4 C --> See step 5 A: Go to next step
  3. CHECK USING ANOTHER CELLULAR PHONE Check if the system functions using another "Bluetooth" compatible cellular phone. HINT: Confirm that either the same or a different version of another "Bluetooth" compatible cellular phone complies with the system. Depending on the version, some "Bluetooth" compatible cellular phones cannot be used. OK The system functions. NG --> See step 6 OK --> USE A "Bluetooth" COMPATIBLE CELLULAR PHONE
  4. CHECK USING ANOTHER "Bluetooth" COMPATIBLE VEHICLE Register the cellular phone with another vehicle and check if the system functions normally. HINT: Depending on the version, some "Bluetooth" compatible cellular phones cannot be used. OK The system functions. NG --> ASK CUSTOMER TO UPDATE CELLULAR PHONE OR CHANGE IT TO A "Bluetooth" COMPATIBLE MODEL OK --> See step 6
  5. CHECK CELLULAR PHONE Check if a call can be made from the cellular phone. HINT: The cellular phone is unable to call under any of the following conditions: The cellular phone is locked. The phonebook is being transferred. The line is crossed. The cellular phone is outside service range. The power is off. The battery is low. The cellular phone is not connected via "Bluetooth". OK A call can be made from the cellular phone. NG --> REPAIR OR REPLACE CELLULAR PHONE OK --> See step 6
  6. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK "Bluetooth" SETTINGS Check if the cellular phone is registered as a connected device and the "Bluetooth" settings are correct. OK The cellular phone is registered as a connected device and "Bluetooth" settings are correct. NG --> SET SETTINGS CORRECTLY OK: Go to next step
  2. CHECK SETTINGS AND CONDITIONS Check the cellular phone functions. HINT: The cellular phone is unable to call under any of the following conditions: The cellular phone is locked. The phonebook is being transferred. The line is crossed. The cellular phone is outside service range. The power is off. The battery is low. The cellular phone is not connected via "Bluetooth". OK None of the above conditions exist. NG --> SET CORRECTLY OK: Go to next step
  3. CHECK RECEPTION Place the cellular phone close to the multi-media module receiver assembly. Set the cellular phone so that it can receive calls. Check if the cellular phone has reception according to the multi-media module receiver assembly. OK The cellular phone has reception. NG --> See step 4 OK --> END
  4. CHECK CELLULAR PHONE Check if the cellular phone can make a call. HINT: The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle. OK Cellular phone can make a call. NG --> REPAIR OR REPLACE CELLULAR PHONE OK: Go to next step
  5. RESTART CELLULAR PHONE Restart the cellular phone. Register the cellular phone as a connected device again and check that the malfunction disappears. OK Malfunction disappears. NG --> See step 6 OK --> END
  6. CHECK CELLULAR PHONE Check if the cellular phone is "Bluetooth" compatible. HINT: Some versions of "Bluetooth" compatible cellular phones may not function. OK The phone is "Bluetooth" compatible. NG --> END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED) OK --> See step 7
  7. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK CELLULAR PHONE Check if the other caller's voice can be heard properly. OK Voice can be heard properly. HINT: The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle. NG --> REPAIR OR REPLACE CELLULAR PHONE OK: Go to next step
  2. CHECK AUDIO AND VISUAL SYSTEM Check that audio and visual system sound can be heard from the front speaker. OK Sound from the audio system can be heard. NG --> See step 5 OK: Go to next step
  3. CHECK SETTINGS Display the "Call" screen. Check that the volume level is not set to low. OK The level is not set to low. TEXT IN ILLUSTRATION *a Example NG --> SET VOLUME TO HIGH OK --> See step 4
  4. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  5. GO TO "VOICE GUIDANCE DOES NOT FUNCTION" IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK CELLULAR PHONE Check if the other caller can hear your voice properly. OK Your voice can be heard properly. HINT: The purpose of this step is to inspect the cellular phone when it is not connected to the vehicle. NG --> REPLACE CELLULAR PHONE OK: Go to next step
  2. CHECK SETTINGS Display the "Call" screen. Check if the "Mute" switch is set to on. OK "Mute" switch is not set to on. TEXT IN ILLUSTRATION *a Example NG --> TURN "Mute" SWITCH OFF OK: Go to next step
  3. CHECK MICROPHONE (OPERATION CHECK) Enter the "Microphone&Voice Recognition Check" screen. Refer to Check Mic & Voice Recognition in Operation Check. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . When voice is input into the microphone, check that the microphone input level meter changes according to the input voice. Select the recording switch and perform voice recording. Select the recording switch with the blower motor of the air conditioning system stopped. If an outlet of the air conditioning system is facing the microphone, noise may be recorded. Voice can be recorded up to 5 seconds. Check that the recording indicator remains on while recording and that the recorded voice is played normally without noise or distortion. OK All check results are normal. NG --> See step 4 OK --> See step 5
  4. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  5. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK PORTABLE PLAYER SETTINGS Check the portable player settings. Check that the volume is not set to "0". Check that the mute is off. Check that the sound of the portable player can be heard from the speakers. OK Sound of the portable player can be heard from the speakers. NG --> See step 2 OK --> END
  2. CHECK AUDIO SETTINGS Check the audio settings. Check that the volume is not set to "0". Check that the sound of the portable player can be heard from the speakers. OK Sound of the portable player can be heard from the speakers. NG --> See step 3 OK --> END
  3. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check that the sound of the portable player can be heard from the speakers on another "Bluetooth" audio compatible vehicle of the same model. OK Sound of the portable player can be heard from the speakers. NG --> MALFUNCTION IN PORTABLE PLAYER OK --> See step 4
  4. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK OPERATION Check if the portable player operates normally. OK The portable player operates normally. NG --> MALFUNCTION IN PORTABLE PLAYER OK: Go to next step
  2. CHECK AUDIO SETTINGS Enter the "Sound Settings" screen by pressing the "Sound" switch on the audio display. Set volume, fader and balance to the initial values and check that sound is normal. OK Audio system returns to normal. HINT: Sound quality adjustment measures vary according to the type of the amplifier. TEXT IN ILLUSTRATION *a Example NG --> SET VOLUME TO HIGH AND TURN MUTE OFF OK: Go to next step
  3. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check if the "Bluetooth" audio player plays normally on another "Bluetooth" audio compatible vehicle of the same model. OK "Bluetooth" audio plays normally. NG --> MALFUNCTION IN PORTABLE PLAYER OK --> See step 4
  4. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check if track information is displayed normally on another "Bluetooth" audio compatible vehicle of the same model. OK Track information is displayed normally. NG --> PORTABLE PLAYER IS NOT COMPATIBLE OK --> See step 2
  2. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check that the same problem does not occur in the sound heard from the speakers on another "Bluetooth" audio compatible vehicle of the same model. OK The same problem does not occur in the sound heard from the speakers. NG --> MALFUNCTION IN PORTABLE PLAYER OK: Go to next step
  2. REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES Remove additional devices which use radio waves. Play the portable player and check that the same problem does not occur in the sound heard from the speakers. OK The same problem does not occur in the sound heard from the speakers. NG --> See step 3 OK --> END
  3. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK CONNECTED DEVICE SETTINGS Display the "Select Portable Player" screen and check if the portable player is registered as a connected device. NOTE: If a cellular phone is used as a portable player, it must be registered independently from the registration that is performed for the hands-free system. HINT: Only 2 portable players can be registered. TEXT IN ILLUSTRATION *a Example RESULT Result Proceed to The portable player is registered as a connected device. A The portable player is not registered as a connected device. B B --> REGISTER PORTABLE PLAYER AS CONNECTED DEVICE A: Go to next step
  2. CHECK SYMPTOMS Check the connection condition between the portable player and multi-media module receiver assembly. HINT: The portable player cannot be connected when any of the following conditions are met: The portable player is connected to another device. The portable player is connected to the multi-media module receiver assembly using the hands-free function. The multi-media module receiver assembly has cleared the portable player registration. The portable player is off. RESULT Result Proceed to The portable player cannot be connected automatically. A The portable player cannot be connected manually. B B --> See step 4 A: Go to next step
  3. CHECK AUTOMATIC CONNECTION SETTINGS Display the "Detailed Bluetooth settings" screen and check automatic connection settings of the "Bluetooth" audio. Check if "On" is displayed for "Bluetooth Power" on the "Detailed Bluetooth settings" screen. OK "On" is displayed for "Bluetooth Power". TEXT IN ILLUSTRATION *a Example NG --> CHANGE "Bluetooth Power" TO "ON" OK: Go to next step
  4. CHECK PORTABLE PLAYER STATUS Check the status of the portable player. Check that the portable player is in standby mode. Check that the portable player is not connected to another device (headphones etc.). OK The portable player is not in standby mode and not connected to another device (headphones etc.). NG --> TAKE PORTABLE PLAYER OUT OF STANDBY MODE AND DISCONNECT OTHER DEVICES (HEADPHONES etc.) OK: Go to next step
  5. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check if the portable player can be connected manually/automatically on another "Bluetooth" audio compatible vehicle of the same model. OK The portable player can be connected manually/automatically. NG --> PORTABLE PLAYER IS NOT COMPATIBLE OK: Go to next step
  6. REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES Remove additional devices which use radio waves. Check if the portable player can be connected manually/automatically. OK The portable player can be connected manually/automatically. NG --> See step 7 OK --> END
  7. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. DELETE REGISTERED DEVICE Check if a registered portable player can be deleted normally. OK Registered portable player can be deleted normally. NG --> See step 2 OK --> END
  2. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK THAT PORTABLE PLAYER IS "Bluetooth" AUDIO COMPATIBLE Check if the portable player is "Bluetooth" audio compatible. RESULT Result Proceed to The portable player is "Bluetooth" audio compatible. A The portable player is not "Bluetooth" audio compatible. B B --> USE A "Bluetooth" AUDIO COMPATIBLE PORTABLE PLAYER A: Go to next step
  2. CHECK CONNECTION PROCEDURE OF CONNECTED DEVICE Referring to the owner's manual, correctly register the portable player. Check that the portable player can be registered as a connected device. HINT: The portable player cannot be registered when any of the following conditions are met: The A2DP (Advanced Audio Distribution Profile) is not used when registering a cellular phone. A different portable player registration remains in the multi-media module receiver assembly. A different multi-media module receiver assembly registration remains in the portable player. The portable player is off. OK The portable player has been registered as a connected device. NG --> See step 3 OK --> END
  3. CHECK USING ANOTHER "Bluetooth" AUDIO COMPATIBLE VEHICLE OF SAME MODEL Check if the portable player can be registered normally on another "Bluetooth" audio compatible vehicle of the same model. OK The portable player can be registered. NG --> MALFUNCTION IN PORTABLE PLAYER OK: Go to next step
  4. REMOVE ADDITIONAL DEVICES WHICH USE RADIO WAVES Remove additional devices which use radio waves. Check that the portable player can be registered as a connected device. OK The portable player can be registered. NG --> See step 5 OK --> END
  5. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)

Scheme 108

Scheme 108: WIRING DIAGRAM
Scheme 108: WIRING DIAGRAM
  1. CHECK USB DEVICE OR "iPod" Disconnect the USB device or "iPod" from the No. 1 stereo jack adapter assembly. Check if playable files are present on the USB device or "iPod". HINT: Refer to System Description for playable files. Refer to «SYSTEM DESCRIPTION [01/2012 - ]»(ref-603987-S30943401212014031100000) . Check if the USB device is a compatible format or "iPod" is a compatible version. HINT: Refer to System Description for compatible formats and versions. Refer to «SYSTEM DESCRIPTION [01/2012 - ]»(ref-603987-S30943401212014031100000) . RESULT Result Proceed to No playable files exist, or incompatible device format or version. A Playable files exist, and compatible device format or version. B B --> See step 2 A --> USB DEVICE FORMAT WAS INCOMPATIBLE, "iPod" VERSION WAS INCOMPATIBLE, OR NO PLAYABLE FILES PRESENT
  2. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - NO. 1 STEREO JACK ADAPTER ASSEMBLY) Disconnect the F75 multi-media module receiver assembly connector. Disconnect the k1 No. 1 stereo jack adapter assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F75-1 (USV1) - k1-4 (UJSG) Always Below 1 ohms F75-2 (US1-) - k1-3 (UDI+) Always Below 1 ohms F75-3 (US1+) - k1-2 (UDI-) Always Below 1 ohms F75-4 (UGD1) - k1-1 (UPO) Always Below 1 ohms F75-5 (UESS) - k1-5 (UJSS) Always Below 1 ohms F75-1 (USV1) - Body ground Always 10 kohms or higher F75-2 (US1-) - Body ground Always 10 kohms or higher F75-3 (US1+) - Body ground Always 10 kohms or higher F75-4 (UGD1) - Body ground Always 10 kohms or higher F75-5 (UESS) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  3. CHECK MULTI-MEDIA MODULE RECEIVER ASSEMBLY Reconnect the multi-media module receiver assembly connector. Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Switch Condition Specified Condition k1-1 (UPO) - k1-4 (UJSG) Engine switch on (ACC) 4.5 to 5.5 V TEXT IN ILLUSTRATION *a Front view of wire harness connector (to No. 1 Stereo Jack Adapter Assembly) NG --> See step 8 OK: Go to next step
  4. FORMAT USB DEVICE OR RESTORE "iPod" AND RECHECK Delete all files in the USB device or "iPod" and format/restore it. Save the data again and check if it can be played on the in-vehicle device. NOTE: Formatting a USB device or restoring an "iPod" erases all music on the device. Ensure that backup music data is available before performing this operation. OK Malfunction disappears. NG --> See step 5 OK --> END
  5. REPLACE USB DEVICE OR "iPod" Turn the engine switch off. HINT: When this malfunction occurs, it is necessary to turn off the engine switch to make it possible for the vehicle to recognize a new device when it is connected. Turn the engine switch on (ACC). Connect a known good USB device or "iPod" to the No. 1 stereo jack adapter assembly. HINT: If the malfunction occurred when a USB device was in use, use another USB device for the inspection. If the malfunction occurred when an "iPod" was in use, use another "iPod" for the inspection. Refer to System Description for compatible formats and versions. Refer to «SYSTEM DESCRIPTION [01/2012 - ]»(ref-603987-S30943401212014031100000) . NEXT: Go to next step
  6. CHECK USB DEVICE OR "iPod" Check if the USB device or "iPod" is recognized by the multi-media module receiver assembly, or if information such as track, artist and album names are displayed on the screen. OK USB device or "iPod" is recognized or track information such as track, artist and album names are displayed. NG --> See step 7 OK --> USB DEVICE OR "iPod" WAS INCOMPATIBLE OR DEFECTIVE
  7. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  8. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK DISPLAY SETTING Check that the display is not in "Screen Off" mode. OK The display setting is not in "Screen Off" mode. NG --> CHANGE SCREEN TO SCREEN ON MODE OK: Go to next step
  2. CHECK IMAGE QUALITY SETTING Check that the screen color quality can be set. OK Setting is possible. NG --> See step 3 OK --> SET SCREEN COLOR QUALITY TO NORMAL
  3. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK VEHICLE SIGNAL (OPERATION CHECK) Enter the "Vehicle Signal Check Mode" screen. Refer to Check Vehicle Signal Check Mode in Operation Check. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . While driving the vehicle, compare the "SPEED" indicator to the reading on the speedometer. Check if these readings are almost equal. HINT: The combination meter assembly receives the vehicle speed signal from the skid control ECU via CAN communication. Therefore, perform the following inspection referring to values on the Data List of the skid control ECU because it is the source of the vehicle speed signal. OK Vehicle speed displayed on the "Vehicle Signal Check Mode" screen is almost the same as the actual vehicle speed measured using the Techstream. Refer to «OPERATION CHECK [01/2012 - ]»(ref-603987-S35956871282014031100000) . NG --> See step 2 OK --> See step 3
  2. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - COMBINATION METER ASSEMBLY) Disconnect the F64 multi-media module receiver assembly connector. Disconnect the E77 combination meter assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F64-56 (SPD) - E77-6 (+S) Always Below 1 ohms F64-56 (SPD) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 3
  3. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA NODULE RECEIVER ASSEMBLY - SPIRAL CABLE SUB-ASSEMBLY) Disconnect the F64 multi-media module receiver assembly connector. Disconnect the E109 spiral cable sub-assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Switch Condition Specified Condition F64-30 (SW1) - E109-6 (AU1) Always Below 1 ohms F64-31 (SW2) - E109-5 (AU2) Always Below 1 ohms F64-32 (SWG) - E109-4 (EAU) Always Below 1 ohms F64-30 (SW1) - Body ground Always 10 kohms or higher F64-31 (SW2) - Body ground Always 10 kohms or higher F64-32 (SWG) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  2. CHECK NO. 1 SWITCH WIRE Disconnect the z53 and z51 No. 1 switch wire connectors. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Switch Condition Specified Condition z53-10 - z51-6 Always Below 1 ohms z53-8 - z51-8 Always Below 1 ohms z53-9 - z51-7 Always Below 1 ohms z53-10 - Body ground Always 10 kohms or higher z53-8 - Body ground Always 10 kohms or higher z53-9 - Body ground Always 10 kohms or higher NG --> REPLACE NO. 1 SWITCH WIRE OK: Go to next step
  3. INSPECT STEERING PAD SWITCH ASSEMBLY Remove the steering pad switch assembly. Refer to «REMOVAL [01/2012 - ]»(ref-603959-S04319489602014031100000) . Inspect the steering pad switch assembly. Refer to «INSPECTION [01/2012 - ]»(ref-603959-S10318776692014031100000) . NG --> See step 7 OK: Go to next step
  4. INSPECT SPIRAL CABLE SUB-ASSEMBLY Remove the spiral cable sub-assembly. Refer to «REMOVAL [01/2012 - ]»(ref-603953-S03456294402014031100000) . Inspect the spiral cable sub-assembly. Refer to «INSPECTION [01/2012 - ]»(ref-603953-S24665002602014031100000) . NG --> See step 6 OK --> See step 5
  5. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  6. REPLACE SPIRAL CABLE SUB-ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603953-S03456294402014031100000)
  7. REPLACE STEERING PAD SWITCH ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603959-S04319489602014031100000)
  1. CHECK ILLUMINATION Check if the illumination for the multi-media module receiver assembly, multi-display assembly, steering pad switch assembly or others (hazard switch etc.) comes on when the light control switch is turned to the head or tail position. RESULT Result Proceed to Illumination comes on for all components except steering pad switch assembly. A Illumination comes on for all components except multi-display assembly. B Illumination comes on for all components except multi-media module receiver assembly. C No illumination comes on (multi-media module receiver assembly, steering pad switch, hazard switch, heater control switch, etc.). D B --> See step 7 C --> See step 8 D --> See step 11 A: Go to next step
  2. CHECK HARNESS AND CONNECTOR (ILLUMINATION SIGNAL) Disconnect the spiral cable sub-assembly connector. Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Switch Condition Specified Condition E109-13 (IL+2) - Body ground Light control switch in the tail or head position 11 to 14 V TEXT IN ILLUSTRATION *a Front view of Spiral Cable Sub-assembly (to Spiral Cable Sub-assembly) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  3. CHECK NO. 1 SWITCH WIRE Disconnect the z53 and z51 No. 1 switch wire connectors. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition z53-8 - z51-8 Always Below 1 ohms z53-5 - z51-1 Always Below 1 ohms z53-8 - Body ground Always 10 kohms or higher z53-5 - Body ground Always 10 kohms or higher NG --> REPLACE NO. 1 SWITCH WIRE OK: Go to next step
  4. INSPECT STEERING PAD SWITCH ASSEMBLY Remove the steering pad switch assembly. Refer to «REMOVAL [01/2012 - ]»(ref-603959-S04319489602014031100000) . Inspect the steering pad switch assembly. Refer to «INSPECTION [01/2012 - ]»(ref-603959-S10318776692014031100000) . NG --> See step 13 OK: Go to next step
  5. INSPECT SPIRAL CABLE SUB-ASSEMBLY Remove the spiral cable sub-assembly. Refer to «REMOVAL [01/2012 - ]»(ref-603953-S03456294402014031100000) . Inspect the spiral cable sub-assembly. Refer to «INSPECTION [01/2012 - ]»(ref-603953-S24665002602014031100000) . NG --> See step 12 OK: Go to next step
  6. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY, MULTI-DISPLAY ASSEMBLY - SPIRAL CABLE SUB-ASSEMBLY) Disconnect the F64 multi-media module receiver assembly connector. Disconnect the F66 multi-display assembly connector. Disconnect the E109 spiral cable sub-assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F64-14 (ILL+) - E109-13 (IL+2) Always Below 1 ohms F64-32 (SWG) - E109-4 (EAU) Always Below 1 ohms F66-2 (ILL) - E109-13 (IL+2) Always Below 1 ohms F64-14 (ILL+) - Body ground Always 10 kohms or higher F64-32 (SWG) - Body ground Always 10 kohms or higher F66-2 (ILL) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 14
  7. CHECK HARNESS AND CONNECTOR (MULTI-DISPLAY ASSEMBLY - COMBINATION METER ASSEMBLY, BATTERY AND BODY GROUND) Disconnect the F66 multi-display assembly connector. Disconnect the E77 combination meter assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F66-14 (ILL-) - E77-17 (ILL-) Always Below 1 ohms F66-14 (ILL-) - Body ground Always 10 kohms or higher E77-20 (EP) - Body ground Always Below 1 ohms Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Switch Condition Specified Condition F66-2 (ILL) - Body ground Light control switch in the tail or head position 11 to 14 V NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 9
  8. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - COMBINATION METER ASSEMBLY, BATTERY AND BODY GROUND) Disconnect the F64 multi-media module receiver assembly connector. Disconnect the E77 combination meter assembly connector. Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Switch Condition Specified Condition F64-14 (ILL+) - Body ground Light control switch in the tail or head position 11 to 14 V Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F64-13 (ILL-) - E77-17 (ILL-) Always Below 1 ohms E77-20 (EP) - Body ground Always Below 1 ohms F64-13 (ILL-) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 10
  9. REPLACE MULTI-DISPLAY ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603990-S41727738462014031100000)
  10. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  11. GO TO LIGHTING SYSTEM. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603997-S16272078772014031100000)
  12. REPLACE SPIRAL CABLE SUB-ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603953-S03456294402014031100000)
  13. REPLACE STEERING PAD SWITCH ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603959-S04319489602014031100000)
  14. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603988-S26612308202014031100000)
  1. CHECK HARNESS AND CONNECTOR (STEREO COMPONENT AMPLIFIER - SPEAKERS) See step 3 NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  2. INSPECT FRONT NO. 1 SPEAKER ASSEMBLY See step 4 NG --> See step 14 OK: Go to next step
  3. INSPECT FRONT NO. 2 SPEAKER ASSEMBLY See step 5 NG --> See step 21 OK: Go to next step
  4. CHECK FRONT NO. 3 SPEAKER ASSEMBLY See step 6 B --> See step 5 C --> See step 7 A --> END (FRONT NO. 3 SPEAKER ASSEMBLY IS DEFECTIVE)
  5. CHECK HARNESS AND CONNECTOR (DCM [TELEMATICS TRANSCEIVER] - FRONT NO. 2 SPEAKER RH) See step 7 NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  6. INSPECT DCM (TELEMATICS TRANSCEIVER) See step 8 NG --> See step 19 OK: Go to next step
  7. CHECK HARNESS AND CONNECTOR (FRONT NO. 2 SPEAKER - FRONT NO. 3 SPEAKER) See step 9 NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  8. INSPECT FRONT NO. 4 SPEAKER ASSEMBLY See step 10 NG --> See step 16 OK: Go to next step
  9. INSPECT REAR SPEAKER SET See step 11 B --> See step 15 C --> See step 17 A: Go to next step
  10. CHECK REAR NO. 3 SPEAKER ASSEMBLY See step 12 NG --> See step 11 OK --> END (REAR NO. 3 SPEAKER ASSEMBLY IS DEFECTIVE)
  11. INSPECT REAR NO. 2 SPEAKER ASSEMBLY See step 13 NG --> See step 22 OK: Go to next step
  12. INSPECT REAR HEADER SPEAKER ASSEMBLY See step 14 NG --> See step 20 OK: Go to next step
  13. INSPECT NO. 1 WOOFER BOX SPEAKER ASSEMBLY See step 15 NG --> See step 18 OK --> See step 15
  14. REPLACE FRONT NO. 1 SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S14271615402014031100000)
  15. REPLACE STEREO COMPONENT AMPLIFIER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S36627722262014031100000)
  16. REPLACE FRONT NO. 4 SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S15404731482014031100000)
  17. REPLACE REAR SPEAKER SET. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S21783990242014031100000)
  18. REPLACE NO. 1 WOOFER BOX SPEAKER. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S27246901972014031100000)
  19. REPLACE DCM (TELEMATICS TRANSCEIVER). Refer to «REMOVAL [01/2012 - ]»(ref-603993-S28082877452014031100000)
  20. REPLACE REAR HEADER SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S07767772692014031100000)
  21. REPLACE FRONT NO. 2 SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S15404731482014031100000)
  22. REPLACE REAR NO. 2 SPEAKER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S21783990242014031100000)
  1. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - STEREO COMPONENT AMPLIFIER ASSEMBLY) Disconnect the F72 multi-media module receiver assembly connector. Disconnect the F73 stereo component amplifier assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F72-1 (WUO) - F73-8 (WUI) Always Below 1 ohms F72-2 (MI+) - F73-5 (MO+) Always Below 1 ohms F72-3 (MI-) - F73-6 (MO-) Always Below 1 ohms F72-4 (SLDI) - F73-7 (SLDO) Always Below 1 ohms F72-5 (MO+) - F73-2 (MI+) Always Below 1 ohms F72-6 (MO-) - F73-3 (MI-) Always Below 1 ohms F72-7 (SLDO) - F73-4 (SLDI) Always Below 1 ohms F72-1 (WUO) - Body ground Always 10 kohms or higher F72-2 (MI+) - Body ground Always 10 kohms or higher F72-3 (MI-) - Body ground Always 10 kohms or higher F72-4 (SLDI) - Body ground Always 10 kohms or higher F72-5 (MO+) - Body ground Always 10 kohms or higher F72-6 (MO-) - Body ground Always 10 kohms or higher F72-7 (SLDO) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
  2. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - NO. 1 STEREO JACK ADAPTER ASSEMBLY) Disconnect the F65 multi-media module receiver assembly connector. Disconnect the k1 No. 1 stereo jack adapter assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F65-16 (ADPG) - k1-8 (AUXO) Always Below 1 ohms F65-7 (VAR+) - k1-5 (ARO) Always Below 1 ohms F65-8 (VAL+) - k1-6 (ALO) Always Below 1 ohms F65-15 (VA-) - k1-7 (ASGN) Always Below 1 ohms F65-5 (AGND) - k1-9 (AGND) Always Below 1 ohms F65-16 (ADPG) - Body ground Always 10 kohms or higher F65-7 (VAR+) - Body ground Always 10 kohms or higher F65-8 (VAL+) - Body ground Always 10 kohms or higher F65-15 (VA-) - Body ground Always 10 kohms or higher F65-5 (AGND) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
  2. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - NO. 1 STEREO JACK ADAPTER ASSEMBLY) Disconnect the F75 multi-media module receiver assembly connector. Disconnect the k1 No. 1 stereo jack adapter assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F75-2 (US1-) - k1-3 (UDI+) Always Below 1 ohms F75-3 (US1+) - k1-2 (UDI-) Always Below 1 ohms F75-5 (UESS) - k1-5 (UJSS) Always Below 1 ohms F75-2 (US1-) - Body ground Always 10 kohms or higher F75-3 (US1+) - Body ground Always 10 kohms or higher F75-5 (UESS) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
  2. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK DIGITAL COMMUNICATION CABLE CONNECTOR Check if the digital communication cable connectors between the multi-media module receiver assembly and the multi-display assembly have any connection problems. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000) . Check that the screen display is normal. OK Screen display is normal. NG --> See step 2 OK --> See step 3
  2. CHECK MULTI-DISPLAY ASSEMBLY Replace the multi-display assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603990-S41727738462014031100000) . Check that the screen display is normal. OK Screen display is normal. NG --> See step 4 OK --> END (MULTI-DISPLAY ASSEMBLY IS DEFECTIVE)
  3. USE SIMULATION METHOD TO CHECK. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING [01/2012 - ]»(ref-603789-S02048416482014031100000)
  4. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CONFIRM MODEL Choose the model to be inspected. MODEL Model Proceed to w/o Manual (SOS) Switch A w/ Manual (SOS) Switch B B --> See step 7 A: Go to next step
  2. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - MAP LIGHT ASSEMBLY) See step 2 NG --> See step 18 OK: Go to next step
  3. INSPECT MULTI-MEDIA MODULE RECEIVER ASSEMBLY See step 3 NG --> See step 18 OK: Go to next step
  4. INSPECT MAP LIGHT ASSEMBLY See step 4 NG --> See step 6 OK: Go to next step
  5. CHECK MAP LIGHT ASSEMBLY See step 5 NG --> See step 6 OK --> See step 16
  6. CHECK TELEPHONE MICROPHONE ASSEMBLY Replace the telephone microphone assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S20686126722014031100000) . Check if the same malfunction recurs. RESULT Result Proceed to Malfunction does not recur (returns to normal). A Malfunction recurs. B B --> See step 15 A --> END (TELEPHONE MICROPHONE ASSEMBLY IS DEFECTIVE)
  7. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - MAP LIGHT ASSEMBLY) See step 7 NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  8. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - DCM [TELEMATICS TRANSCEIVER]) See step 8 NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  9. CHECK HARNESS AND CONNECTOR (DCM [TELEMATICS TRANSCEIVER] - MAP LIGHT ASSEMBLY) See step 9 NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK: Go to next step
  10. CHECK MULTI-MEDIA MODULE RECEIVER ASSEMBLY See step 10 NG --> See step 18 OK: Go to next step
  11. CHECK DCM (TELEMATICS TRANSCEIVER) See step 11 NG --> See step 17 OK: Go to next step
  12. INSPECT MAP LIGHT ASSEMBLY See step 12 NG --> See step 14 OK: Go to next step
  13. CHECK MAP LIGHT ASSEMBLY See step 13 B --> See step 14 A --> See step 16
  14. CHECK TELEPHONE MICROPHONE ASSEMBLY Replace the telephone microphone assembly with a new or normally functioning one. Refer to «REMOVAL [01/2012 - ]»(ref-603993-S12207753722014031100000) . Check if the same malfunction recurs. RESULT Result Proceed to Malfunction does not recur (returns to normal). A Malfunction recurs. B B --> See step 19 A --> END (TELEPHONE MICROPHONE ASSEMBLY IS DEFECTIVE)
  15. REPLACE MAP LIGHT ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S20686126722014031100000)
  16. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  17. REPLACE DCM (TELEMATICS TRANSCEIVER). Refer to «REMOVAL [01/2012 - ]»(ref-603993-S28082877452014031100000)
  18. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  19. REPLACE MAP LIGHT ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603993-S12207753722014031100000)
  1. CHECK MULTI-MEDIA MODULE RECEIVER ASSEMBLY Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Condition Specified Condition F64-10 (VMTF) - Body ground Engine switch on (ACC), screen display changes. 3.5 V or higher --> Below 1 V --> 3.5 V or higher TEXT IN ILLUSTRATION *a Component with harness connected (Multi-media Module Receiver Assembly) NG --> See step 4 OK: Go to next step
  2. CHECK HARNESS AND CONNECTOR (MULTI-MEDIA MODULE RECEIVER ASSEMBLY - MULTI-DISPLAY ASSEMBLY) Disconnect the F64 multi-media module receiver assembly connector. Disconnect the F66 multi-display assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F64-10 (VMTF) - F66-11 (VMTI) Always Below 1 ohms F64-10 (VMTF) - Body ground Always 10 kohms or higher NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 3
  3. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  4. REPLACE MULTI-MEDIA MODULE RECEIVER ASSEMBLY. Refer to «REMOVAL [01/2012 - ]»(ref-603992-S39809642872014031100000)
  1. CHECK HARNESS AND CONNECTOR (STEREO COMPONENT AMPLIFIER ASSEMBLY - BATTERY AND BODY GROUND) Disconnect the stereo component amplifier assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F60-3 (GND) - Body ground Always Below 1 ohms F60-18 (GND2) - Body ground Always Below 1 ohms Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Condition Specified Condition F60-1 (+B) - Body ground Always 11 to 14 V F60-16 (+B2) - Body ground Always 11 to 14 V TEXT IN ILLUSTRATION *a Front view of wire harness connector (to Stereo Component Amplifier Assembly) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
  2. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)
  1. CHECK HARNESS AND CONNECTOR (MULTI-DISPLAY ASSEMBLY - BATTERY AND BODY GROUND) Disconnect the multi-display assembly connector. Measure the resistance according to the value(s) in the table below. STANDARD RESISTANCE Tester Connection Condition Specified Condition F66-13 (GND1) - Body ground Always Below 1 ohms Measure the voltage according to the value(s) in the table below. STANDARD VOLTAGE Tester Connection Condition Specified Condition F66-12 (+B2) - Body ground Always 11 to 14 V F66-23 (IG) - Body ground Engine switch on (IG) 11 to 14 V F66-24 (ACC) - Body ground Engine switch on (ACC) 11 to 14 V TEXT IN ILLUSTRATION *a Front view of wire harness connector (to Multi-display Assembly) NG --> REPAIR OR REPLACE HARNESS OR CONNECTOR OK --> See step 2
  2. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE [01/2012 - ]»(ref-603987-S30894262242014031100000)

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