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Safety Connect System (Diagnostic Codes & Circuit Tests): Other Lexus HS I

Entertainment Systems ~1483 words

PROCEDURE

  1. CHECK TELEPHONE AND GPS ANTENNA ASSEMBLY Check that there are no problems with the telephone and GPS antenna assembly. OK The antenna is not excessively dirty, and there are no objects blocking signal reception. NG --> REMOVE FOREIGN OBJECT OK: Go to next step
  2. REPLACE TELEPHONE AND GPS ANTENNA ASSEMBLY Replace the telephone and GPS antenna assembly. Refer to «REMOVAL»(ref-398300-S01207821422011051600000) . NEXT: Go to next step
  3. CLEAR DTC Clear the DTC. Refer to «DTC CHECK / CLEAR»(ref-398101-S06492746422011051600000) . NEXT: Go to next step
  4. CHECK DTC Drive the vehicle for at least 15 miles, manual (SOS) switch red indicator will illuminate at approximately 10 miles if problem still exists. Turn the power switch off. Connect the Techstream to the DLC3. Turn the power switch on (IG) and wait for 10 seconds. Turn the Techstream on. Perform "HEALTH CHECK" and check for current DTCs. Refer to «HEALTH CHECK»(ref-398101-S07755224582011051600000) . HINT: Basically turning power switch off will clear the current DTC until vehicle is driven about 10 miles again with the issue. Result Result Proceed to DTC B1583 is output A DTC B1583 is not output B B --> END A: Go to next step
  5. REPLACE DCM (TELEMATICS TRANSCEIVER) Replace the DCM (Telematics Transceiver). Refer to «REMOVAL»(ref-398300-S33003729062011051600000) . NOTE: The power switch must be off. Do not swap the DCM (Telematics Transceiver) with one from another vehicle. NEXT --> See step 6
  6. PERFORM DCM ACTIVATION. Refer to «DCM ACTIVATION»(ref-398101-S08169926062011051600000)
  1. REPLACE DCM (TELEMATICS TRANSCEIVER) Replace the DCM (Telematics Transceiver). Refer to «REMOVAL»(ref-398300-S33003729062011051600000) . NOTE: The power switch must be off. Do not swap the DCM (Telematics Transceiver) with one from another vehicle. NEXT --> See step 2
  2. PERFORM DCM ACTIVATION. Refer to «DCM ACTIVATION»(ref-398101-S08169926062011051600000)
  1. CHECK DTC Turn the power switch off. Connect the Techstream to the DLC3. Turn the power switch on (IG) and wait for 10 seconds. Turn the Techstream on. Perform "HEALTH CHECK" and check for current DTCs. Refer to «HEALTH CHECK»(ref-398101-S07755224582011051600000) . Result Result Proceed to DTC B15EC is output A DTC B15EC is not output B B --> See step 3 A --> See step 2
  2. REPLACE BUB (BACK-UP BATTERY). Refer to «REMOVAL»(ref-398300-S33952076672011051600000)
  3. CHECK FOR INTERMITTENT PROBLEMS. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-398089-S18270818032011051600000)
  1. CHANGE SUBSCRIPTION MODE Turn the power switch on (IG). Push the manual (SOS) switch. The vehicle will issue a voice prompt: "Safety Connect is not initialized. To activate, please press the button again within 5 seconds." Push the manual (SOS) switch and a beep will be emitted. The telematics service provider will send an End Call command and the manual (SOS) switch green indicator will illuminate. A voice prompt will state: "Activation Complete" (This may take up to 3 minutes) Turn the power switch off. NEXT: Go to next step
  2. CHECK SUBSCRIPTION MODE Turn the power switch on (IG). Confirm the manual (SOS) switch red indicator illuminates for 2 seconds and turns off and the manual (SOS) switch green indicator illuminates and remains on. Refer to «SYSTEM DESCRIPTION»(ref-398101-S01060439972011051600000) . NEXT --> END
  1. HEALTH CHECK Turn the power switch off. Connect the Techstream to the DLC3. Turn the power switch on (IG) and wait for 10 seconds. Turn the Techstream on. Perform "Health Check" using the Techstream and check that Telematics (Safety Connect) is listed on "Health Check Result". Refer to «HEALTH CHECK»(ref-398101-S07755224582011051600000) . Result Result Proceed to "Telematics" is displayed on the Techstream A "Telematics" is not displayed on the Techstream B B --> See step 3 A: Go to next step
  2. CHECK DTC Turn the power switch off. Connect the Techstream to the DLC3. Turn the power switch on (IG) and wait for 10 seconds. Turn the Techstream on. Check current DTC and history DTCs. Refer to «DTC CHECK / CLEAR»(ref-398101-S06492746422011051600000) . Result Result Proceed to DTC is not output A DTC is output B B --> See step 5 A --> See step 4
  3. PROCEED TO NEXT SUSPECTED AREA SHOWN IN PROBLEM SYMPTOMS TABLE. Refer to «PROBLEM SYMPTOMS TABLE»(ref-398101-S31990637352011051600000)
  4. CHECK FOR INTERMITTENT PROBLEMS. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-398089-S18270818032011051600000)
  5. GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to «DIAGNOSTIC TROUBLE CODE CHART»(ref-398101-S12288729102011051600000)
  1. CONFIRM GREEN INDICATOR COMES ON After the power switched on (IG) and the manual (SOS) switch red indicator has come on for 2 seconds, confirm that the manual (SOS) switch green indicator comes on for 2 seconds. OK Green indicator comes on. NG --> See step 6 OK: Go to next step
  2. CONFIRM SUBSCRIPTION MODE Confirm the indicator status at 5 seconds after power switch on (IG). Result Result Proceed to Green indicator remains on A Green indicator remains off B Red and Green indicators both flash (1 second intervals, for 20 seconds) C HINT: If red and green indicator are flashing, the system is in shipping mode, so the system should be changed to either active mode or deactive mode. C --> CHANGE SUBSCRIPTION MODE B --> See step 3 A --> See step 8
  3. INPUT VIN WITH TECHSTREAM Turn the power switch off. Connect the Techstream to the DLC3. Turn the power switch on (IG) and wait for 10 seconds. Turn the Techstream on. Select "Vehicle Inquiry" and input VIN. NEXT: Go to next step
  4. CONFIRM SUBSCRIPTION MODE Confirm the indicator status at 5 seconds after the power switch on (IG). Result Result Proceed to Green indicator remains on A Green indicator remains off B B --> See step 5 A --> END
  5. REPLACE DCM (TELEMATICS TRANSCEIVER) Replace the DCM (Telematics Transceiver). Refer to «REMOVAL»(ref-398300-S33003729062011051600000) . NOTE: The power switch must be off. Do not swap the DCM (Telematics Transceiver) with one from another vehicle. NEXT --> See step 9
  6. CHECK DTC Turn the power switch off. Connect the Techstream to the DLC3. Turn the power switch on (IG) and wait for 10 seconds. Turn the Techstream on. Perform "HEALTH CHECK" and check for current DTCs. Refer to «HEALTH CHECK»(ref-398101-S07755224582011051600000) . Result Result Proceed to DTC is not output A DTC is output B B --> See step 10 A: Go to next step
  7. REPLACE DCM (TELEMATICS TRANSCEIVER) Replace the DCM (Telematics Transceiver). Refer to «REMOVAL»(ref-398300-S33003729062011051600000) . NOTE: The power switch must be off. Do not swap the DCM (Telematics Transceiver) with one from another vehicle. NEXT --> See step 11
  8. CHECK FOR INTERMITTENT PROBLEMS. Refer to «HOW TO PROCEED WITH TROUBLESHOOTING»(ref-398089-S18270818032011051600000)
  9. PERFORM DCM ACTIVATION. Refer to «DCM ACTIVATION»(ref-398101-S08169926062011051600000)
  10. GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to «DIAGNOSTIC TROUBLE CODE CHART»(ref-398101-S12288729102011051600000)
  11. PERFORM DCM ACTIVATION. Refer to «DCM ACTIVATION»(ref-398101-S08169926062011051600000)
  1. CHECK DTC Turn the power switch off. Connect the Techstream to the DLC3. Turn the power switch on (IG) and wait for 10 seconds. Turn the Techstream on. Perform "HEALTH CHECK" and check for current DTCs. Refer to «DCM ACTIVATION»(ref-398101-S08169926062011051600000) . Result Result Proceed to DTC is not output A DTC is output B B --> See step 3 A: Go to next step
  2. REPLACE DCM (TELEMATICS TRANSCEIVER) Replace the DCM (Telematics Transceiver). Refer to «REMOVAL»(ref-398300-S33003729062011051600000) . NOTE: The power switch must be off. Do not swap the DCM (Telematics Transceiver) with one from another vehicle. NEXT --> See step 4
  3. GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to «DIAGNOSTIC TROUBLE CODE CHART»(ref-398101-S12288729102011051600000)
  4. PERFORM DCM ACTIVATION. Refer to «DCM ACTIVATION»(ref-398101-S08169926062011051600000)
  1. CHECK COMMUNICATION SERVICE CONDITION Move the vehicle. If the vehicle is outside the communication service area, move the vehicle to a communication service area, wait for a while and perform the operation again. OK Same problem does not occur. NG --> See step 2 OK --> END
  2. CHECK DTC Turn the power switch off. Connect the Techstream to the DLC3. Turn the power switch on (IG) and wait for 10 seconds. Turn the Techstream on. Perform "HEALTH CHECK" and check for current DTCs. Refer to «HEALTH CHECK»(ref-398101-S07755224582011051600000) . Result Result Proceed to DTC is not output A DTC is output B B --> See step 6 A: Go to next step
  3. CHECK PRL UPDATE Check for PRL update. Refer to «PRL UPDATE»(ref-398101-S02717867672011051600000) . Check if the same problem occurs again. OK Same problem does not occur. NG --> See step 4 OK --> END
  4. CHECK DCM OPERATION HISTORY Check "DCM OPERATION HISTORY". Refer to «DCM OPERATION HISTORY»(ref-398101-S38459960822011051600000) . Result Result Proceed to Signal strength is weak (0 or 1) A Communication indicates "Fail" No problems with signal strength or communication B HINT: If there was a communication problem in the past but the communications are working correctly now, it is possible that the source of the problem was temporary radio interference, or the vehicle may have been outside the service area. B --> END A: Go to next step
  5. REPLACE DCM (TELEMATICS TRANSCEIVER) Replace the DCM (Telematics Transceiver). Refer to «REMOVAL»(ref-398300-S33003729062011051600000) . NOTE: The power switch must be off. Do not swap the DCM (Telematics Transceiver) with one from another vehicle. NEXT --> See step 7
  6. GO TO DIAGNOSTIC TROUBLE CODE CHART. Refer to «DIAGNOSTIC TROUBLE CODE CHART»(ref-398101-S12288729102011051600000)
  7. PERFORM DCM ACTIVATION. Refer to «DCM ACTIVATION»(ref-398101-S08169926062011051600000)

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