INSPECTION AND VERIFICATION
| CAUTION | Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle. |
- Verify the customer concern.
- Visually inspect for obvious signs of electrical damage. VISUAL INSPECTION Electrical Fuse(s) Electrical connector(s) Wiring Harness
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
DTC INDEX
Note. If the control module is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures information or determine if any prior approval program is in operation, prior to the installation of a new module.
Note. The DTC Index in this section shows information for DTCs that could be logged in the Driver Door Module (DDM) or Passenger Door Module (PDM). For diagnosis and testing information for
Driver Seat module. Refer to SEATS .
Information and Entertainment module. Refer to INFORMATION AND ENTERTAINMENT SYSTEM
Note. Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information read by the manufacturer approved diagnostic system).
Note. When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.
Note. Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.
Note. Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.
Note. If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the cause. Always check for loose connections and corroded terminals.
| DTC | Description | Possible Cause | Action |
|---|---|---|---|
| B108F23 | Cabin Lock/Unlock Switch | Signal stuck low | Carry out the pinpoint test associated with this DTC using the manufacturer approved diagnostic system |
| B109C15 | Front Courtesy Light | Short to power or open circuit | Refer to the electrical circuit diagrams and test front courtesy light circuit for short to power or open circuit |
| B109D11 | Front Courtesy Light | Short to ground | Refer to the electrical circuit diagrams and test front courtesy light circuit for short ground |
| B10EB11 | Driver door double locking motor | Short to ground | Refer to the electrical circuit diagrams and test driver door double locking motor circuit for short ground |
| B10EB15 | Driver door double locking motor | Short to power or open circuit | Refer to the electrical circuit diagrams and test driver door double locking motor circuit for short to power or open circuit |
| B10EC11 | Passenger door double locking motor | Short to ground | Refer to the electrical circuit diagrams and test passenger door double locking motor circuit for short ground |
| B10EC15 | Passenger door double locking motor | Short to power or open circuit | Refer to the electrical circuit diagrams and test passenger door double locking motor circuit for short to power or open circuit |
| B10ED11 | Rear door driver side double locking motor | Circuit short to ground | Refer to the electrical circuit diagrams and check rear door driver side double locking motor control circuit for short to ground |
| B10ED15 | Rear door driver side double locking motor | Circuit short to power or open | Refer to the electrical circuit diagrams and check rear door driver side double locking motor control circuit for short to power, open circuit |
| B10EE11 | Rear door passenger side double locking motor | Circuit short to ground | Refer to the electrical circuit diagrams and check rear door passenger side double locking motor control circuit for short to ground |
| B10EE15 | Rear door passenger side double locking motor | Circuit short to power or open | Refer to the electrical circuit diagrams and check rear door passenger side double locking motor control circuit for short to power, open circuit |
| B110811 | Driver door central locking motor | Short to ground | Refer to the electrical circuit diagrams and test driver door central locking motor circuit for short ground |
| B110815 | Driver door central locking motor | Short to power or open circuit | Refer to the electrical circuit diagrams and test driver door central locking motor circuit for short to power or open circuit |
| B110911 | Passenger door central locking motor | Short to ground | Refer to the electrical circuit diagrams and test passenger door central locking motor circuit for short ground |
| B110915 | Passenger door central locking motor | Short to power or open circuit | Refer to the electrical circuit diagrams and test passenger door central locking motor circuit for short to power or open circuit |
| B110A11 | Rear door driver side central locking motor | Circuit short to ground | Refer to electrical circuit diagrams and check rear door driver side central locking motor control circuit for short to ground |
| B110A15 | Rear door driver side central locking motor | Circuit short to power or open | Refer to electrical circuit diagrams and check rear door driver side central locking motor control circuit for short to power, open circuit |
| B110B11 | Rear door passenger side central locking motor | Circuit short to ground | Refer to electrical circuit diagrams and check rear door passenger side central locking motor control circuit for short to ground |
| B110B15 | Rear door passenger side central locking motor | Circuit short to power or open | Refer to electrical circuit diagrams and check rear door passenger side central locking motor control circuit for short to power, open circuit |
| B116311 | Left Mirror Heater Output short to ground | Short to ground | Refer to the electrical circuit diagrams and test left mirror heater output circuit for short to ground |
| B116315 | Left Mirror Heater Output short to power | Short to power or open circuit | Refer to the electrical circuit diagrams and test left mirror heater output circuit for short to power or open circuit |
| B116411 | Right Mirror Heater Output short to ground | Short to ground | Refer to the electrical circuit diagrams and test right mirror heater output circuit for short to ground |
| B116415 | Right Mirror Heater Output short to power | Short to power or open circuit | Refer to the electrical circuit diagrams and test right mirror heater output circuit for short to power or open circuit |
| B116511 | Left Front Puddle Lamp Output short to ground | Short to ground | Refer to the electrical circuit diagrams and test left front puddle lamp output circuit for short to ground |
| B116515 | Left Front Puddle Lamp Output open load or short to power | Short to power or open circuit | Refer to the electrical circuit diagrams and test left front puddle lamp output circuit for short to power or open circuit |
| B116611 | Right Front Puddle Lamp Output short to ground | Short to ground | Refer to the electrical circuit diagrams and test right front puddle lamp output circuit for short to ground |
| B116615 | Right Front Puddle Lamp Output open load or short to power | Short to power or open circuit | Refer to the electrical circuit diagrams and test right front puddle lamp output circuit for short to power or open circuit |
| B117C07 | Rear Power Window up | Mechanical Failure | Check for mechanical failure of rear window mechanism |
| B117C72 | Rear Power Window up | Actuator Stuck Open | Clear DTC and re-test. If DTC returns, install a new rear door module, refer to the new module installation note at the top of the DTC Index |
| B117C73 | Rear Power Window up | Actuator Stuck Closed | Clear DTC and re-test. If DTC returns, install a new rear door module, refer to the new module installation note at the top of the DTC Index |
| B117C92 | Rear Power Window up | Performance or incorrect operation | Refer to electrical circuit diagrams and check power and ground supplies to rear door module |
| B117D72 | Rear Power Window down | Actuator Stuck Open | Clear DTC and re-test. If DTC returns, install a new rear door module, refer to the new module installation note at the top of the DTC Index |
| B117D73 | Rear Power Window down | Actuator Stuck Closed | Clear DTC and re-test. If DTC returns, install a new rear door module, refer to the new module installation note at the top of the DTC Index |
| B117E07 | Front Power Window up | Mechanical failure | Check for mechanical failure of front window mechanism |
| B117E72 | Front Power Window up | Actuator stuck open | Clear DTC and re-test. If DTC returns, install a new DDM/PDM, refer to the new module installation note at the top of the DTC Index |
| B117E73 | Front Power Window up | Actuator stuck closed | Clear DTC and re-test. If DTC returns, install a new DDM/PDM, refer to the new module installation note at the top of the DTC Index |
| B117F72 | Front Power Window down | Actuator stuck open | Clear DTC and re-test. If DTC returns, install a new DDM/PDM, refer to the new module installation note at the top of the DTC Index |
| B117F73 | Front Power Window down | Actuator stuck closed | Clear DTC and re-test. If DTC returns, install a new DDM/PDM, refer to the new module installation note at the top of the DTC Index |
| B118929 | Front Window Position Sensor | Signal invalid | Carry out pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| B118A29 | Rear Window Position Sensor | Signal invalid | Carry out pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| B11D183 | LIN Bus Circuit "C" | Value of signal protection calculation incorrect | Refer to the electrical circuit diagrams and test LIN circuit between driver switch pack and DDM for short/open circuits, clear DTC and re-test. If DTC remains install a new switch pack. Refer to DRIVER DOOR WINDOW CONTROL SWITCH . |
| B11D186 | LIN Bus Circuit "C" | Signal Invalid | Refer to the electrical circuit diagrams and test LIN circuit between driver switch pack and DDM for short/open circuits, clear DTC and re-test. If DTC remains install a new switch pack. Refer to DRIVER DOOR WINDOW CONTROL SWITCH . |
| B11D187 | LIN Bus Circuit "C" | Missing Message | Refer to the electrical circuit diagrams and test LIN circuit between driver switch pack and DDM for short/open circuits, clear DTC and re-test. If DTC remains install a new switch pack. Refer to DRIVER DOOR WINDOW CONTROL SWITCH . |
| B11F611 | Driver Folding Mirror Motor | Short To Ground | Refer to electrical circuit diagrams and check driver folding mirror motor for short to ground |
| B11F615 | Driver Folding Mirror Motor | Short to power or open | Refer to electrical circuit diagrams and check driver folding mirror motor for short to power, open circuit |
| B11F711 | Passenger Folding Mirror Motor | Short To Ground | Refer to electrical circuit diagrams and check passenger folding mirror motor for short to ground |
| B11F715 | Passenger Folding Mirror Motor | Short to power or open | Refer to electrical circuit diagrams and check passenger folding mirror motor for short to power, open circuit |
| B1A9411 | Driver Mirror | Short to ground | Refer to the electrical circuit diagrams and test driver mirror fold motor circuit for short to ground |
| B1A9415 | Driver Mirror | Short to power or open circuit | Refer to the electrical circuit diagrams and test driver mirror fold motor circuit for short to power or open circuit |
| B1A9511 | Passenger Mirror | Short to ground | Refer to the electrical circuit diagrams and test passenger mirror fold motor circuit for short to ground |
| B1A9515 | Passenger Mirror | Short to power or open circuit | Refer to the electrical circuit diagrams and test passenger mirror fold motor circuit for short to power or open circuit |
| B1A9883 | LIN Bus Circuit #1 | Value of signal protection calculation incorrect | Carry out the pinpoint test associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and test LIN circuit between driver side rear door module and DDM for short/open circuits, clear DTC and re-test. If DTC remains install a new switch pack. Refer to DRIVER DOOR WINDOW CONTROL SWITCH . |
| B1A9886 | LIN Bus Circuit #1 | Signal Invalid | Refer to the electrical circuit diagrams and test LIN circuit between driver side rear door module and DDM for short/open circuits, clear DTC and re-test. If DTC remains install a new switch pack. Refer to DRIVER DOOR WINDOW CONTROL SWITCH . |
| B1A9887 | LIN Bus Circuit #1 | Missing Message | Refer to the electrical circuit diagrams and test LIN circuit between driver side rear door module and DDM for short/open circuits, clear DTC and re-test. If DTC remains install a new switch pack. Refer to DRIVER DOOR WINDOW CONTROL SWITCH . |
| B1C0911 | Driver Left/Right Mirror Motor Circuit | Short to ground | Refer to the electrical circuit diagrams and test driver left/right mirror motor circuit for short to ground |
| B1C0915 | Driver Left/Right Mirror Motor Circuit | Short to power or open circuit | Refer to the electrical circuit diagrams and test driver left/right mirror motor circuit for short to power or open circuit |
| B1C1011 | Driver Up/Down Mirror Motor Circuit | Short to ground | Refer to the electrical circuit diagrams and test driver up/down mirror motor circuit for short to ground |
| B1C1015 | Driver Up/Down Mirror Motor Circuit | Short to power or open circuit | Refer to the electrical circuit diagrams and test driver up/down mirror motor circuit for short to power or open circuit |
| B1C1111 | Passenger Left/Right Mirror Motor Circuit | Short to ground | Refer to the electrical circuit diagrams and test passenger left/right mirror motor circuit for short to ground |
| B1C1115 | Passenger Left/Right Mirror Motor Circuit | Short to power or open circuit | Refer to the electrical circuit diagrams and test passenger left/right mirror motor circuit for short to power or open circuit |
| B1C1211 | Passenger Up/Down Mirror Motor Circuit | Short to ground | Refer to the electrical circuit diagrams and test passenger up/down mirror motor circuit for short to ground |
| B1C1215 | Passenger Up/Down Mirror Motor Circuit | Short to power or open circuit | Refer to the electrical circuit diagrams and test passenger up/down mirror motor circuit for short to power or open circuit |
| B1C1311 | Driver Up/Down Mirror Motor Feedback Circuit | Short to ground | Refer to the electrical circuit diagrams and test driver up/down mirror motor feedback circuit for short to ground |
| B1C1315 | Driver Up/Down Mirror Motor Feedback Circuit | Short to power or open circuit | Refer to the electrical circuit diagrams and test driver up/down mirror motor feedback circuit for short to power or open circuit |
| B1C1411 | Driver Left/Right Mirror Motor Feedback Circuit | Short to ground | Refer to the electrical circuit diagrams and test driver left/right mirror motor feedback circuit for short to ground |
| B1C1415 | Driver Left/Right Mirror Motor Feedback Circuit | Short to power or open circuit | Refer to the electrical circuit diagrams and test driver left/right mirror motor feedback circuit for short to power or open circuit |
| B1C1511 | Passenger Up/Down Mirror Motor Feedback Circuit | Short to ground | Refer to the electrical circuit diagrams and test passenger up/down mirror motor feedback circuit for short to ground |
| B1C1515 | Passenger Up/Down Mirror Motor Feedback Circuit | Short to power or open circuit | Refer to the electrical circuit diagrams and test passenger up/down mirror motor feedback circuit for short to power or open circuit |
| B1C1611 | Passenger Left/Right Mirror Motor Feedback Circuit | Short to ground | Refer to the electrical circuit diagrams and test passenger left/right mirror motor feedback circuit for short to ground |
| B1C1615 | Passenger Left/Right Mirror Motor Feedback Circuit | Short to power or open circuit | Refer to the electrical circuit diagrams and test passenger left/right mirror motor feedback circuit for short to power or open circuit |
| B1C3929 | Key Lock Switch | Signal invalid | Carry out the associated pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| C1B1411 | Sensor Supply #1 | Short to ground | Refer to the electrical circuit diagrams and test front window sensor supply circuit for short to ground |
| C1B1415 | Sensor Supply #1 | Short to power or open circuit | Refer to the electrical circuit diagrams and test front window sensor supply circuit for short to power or open circuit |
| C1B1511 | Sensor Supply #2 | Short to ground | Refer to the electrical circuit diagrams and test rear window sensor supply circuit for short to ground |
| C1B1515 | Sensor Supply #2 | Short to power or open circuit | Refer to the electrical circuit diagrams and test rear window sensor supply circuit for short to power or open circuit |
| U001000 | Medium speed CAN communication Bus | Medium speed CAN communication Bus | Carry out pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| U014000 | Lost communication with CJB | Logged when subscribed CAN message missing from CJB | Carry out pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| U020800 | Lost communication With Driver Seat Module (DSM) | Missing message | Carry out pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| U030000 | Internal control module software incompatibility | Invalid configuration message is received | Re-configure the CJB using the manufacturer approved diagnostic system. Clear the DTC and retest. If the DTC is still logged suspect the DDM/PDM, refer to the new module installation note at the top of the DTC Index |
| U200224 | Switch | Signal stuck high | Clear DTC and re-test. If DTC remains, install a new passenger side window switch |
| U200424 | Auxiliary Switch Pack | Signal stuck high | Carry out the pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
| U201011 | Switch illumination | Circuit short to ground | Carry out CAN network tests using the manufacturer approved diagnostic system |
| U201012 | Switch illumination | Circuit short to power | Carry out CAN network tests using the manufacturer approved diagnostic system |
| U201208 | Car Configuration Parameter(s) | Bus signal/message failures | Cycle the ignition status and re-test. If DTC remains, re-configure the RJB using the manufacturer approved diagnostic system |
| U201324 | Switch Pack | Signal stuck high | Carry out the pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Clear DTC and re-test. If DTC remains, install a new driver side window switch pack. Refer to DRIVER DOOR WINDOW CONTROL SWITCH . |
| U201444 | Control module hardware | Data Memory Failure | Install a new DDM/PDM, refer to the new module installation note at the top of the DTC Index |
| U210000 | Initial configuration not complete | No sub type information | Re-configure the DDM/PDM using the manufacturer approved diagnostic system |
| U300049 | Control module | Internal electronic failure | Install a new DDM/PDM, refer to the new module installation note at the top of the DTC Index |
| U300255 | Vehicle Identification Number (VIN) | Not configured | Re-configure the relevant module as new using the manufacturer approved diagnostic system and re-test. If DTC remains install a new module, refer to the new module installation note at the top of the DTC Index |
| U300281 | Vehicle Identification Number (VIN) | Vehicle/component mis-match. Corrupt VIN data being transmitted, module previously installed to other vehicle | Install original module, check for DTCs and refer to relevant DTC Index |
| U300362 | Power voltage | Mis-match of power voltage, of 2 volts or lower, between DDM/PDM and CJB | Carry out pinpoint tests associated with this DTC using the manufacturer approved diagnostic system |
Scheme 62
- Disconnect the battery ground cable. Refer to «SPECIFICATIONS»(ref-531959-S27829531522013022000000) .
- Remove the front door trim panel. Refer to «REAR DOOR TRIM PANEL»(ref-531951-S06037986122013022000000) .