Symptom Charts
Diagnostics in this information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in SERVICE INFORMATION for more information about these practices.
| Condition | Possible Sources | Action |
|---|---|---|
| Both mirrors are inoperative | Refer to the Diagnostic Routine | GO to PINPOINT TEST A . |
| A single mirror is inoperative | Refer to the Diagnostic Routine | GO to PINPOINT TEST B . |
| A single mirror does not function correctly in all directions | Refer to the Diagnostic Routine | GO to PINPOINT TEST C . |
SYMPTOM CHART - EXTERIOR MIRRORS
Note. NVH symptoms should be identified using the diagnostic tools that are available. For a list of these tools, an explanation of their uses and a glossary of common terms, refer to NOISE, VIBRATION & HARSHNESS . Since it is possible any one of multiple systems may be the cause of a symptom, it may be necessary to use a process of elimination type of diagnostic approach to pinpoint the responsible system. If this is not the causal system for the symptom, refer back to NOISE, VIBRATION & HARSHNESS for the next likely system and continue diagnosis.
| Condition | Possible Sources | Action |
|---|---|---|
| Exterior mirror vibrates/loose | Exterior mirror mounting nuts loose | TIGHTEN the exterior mirror fasteners to the specified value. REFER to SPECIFICATIONS . |
| Exterior mirror glass loose | PRESS the center of the exterior mirror glass up, down, left and right to make sure that the exterior mirror glass is seated correctly. If the exterior mirror glass is still loose, REMOVE the exterior mirror glass and INSPECT the exterior mirror backing plate for damage. If the exterior mirror backing plate is damaged, INSTALL a new exterior mirror glass. REFER to EXTERIOR MIRROR GLASS . | |
| Aftermarket air deflector/stone shields | If possible, REMOVE aftermarket air deflector/stone shield, then ROAD TEST the vehicle. If concern is no longer present, ADVISE customer that aftermarket components were causing undesired vibration. | |
| Wind noise | Foam gasket between the exterior mirror and door frame is missing or damaged | VERIFY that the foam gasket is present and in good condition. If necessary, REPOSITION the foam gasket between the exterior mirror and door frame. |
| Exterior mirror is not correctly fitted to the door | VERIFY that there are no gaps between the exterior mirror and the door. If necessary, LOOSEN the exterior mirror nuts and REPOSITION the exterior mirror. | |
| Exterior mirror cover | VERIFY that the exterior mirror cover is not loose or broken. If necessary, INSTALL a new exterior mirror cover. |
SYMPTOM CHART - NVH
Diagnostics in this information assume a certain skill level and knowledge of Ford-specific diagnostic practices. Refer to Diagnostic Methods in SERVICE INFORMATION for more information about these practices.
| Condition | Possible Sources | Action |
|---|---|---|
| The interior mirror vibrates/loose | Interior mirror mounting loose | If the mirror is still on the windshield do not remove . ATTEMPT to fully seat the mirror first. If the mirror is still loose or vibrates, REMOVE and REINSTALL the mirror. REFER to INTERIOR REAR VIEW MIRROR . If the condition still exists, INSTALL a new mirror. |
| The interior mirror is blemished | Interior mirror glass/housing is dirty | NOTE: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. CLEAN the affected interior mirror surface. |
| The auto-dimming mirror does not dim correctly | Refer to the Diagnostic Routine | GO to PINPOINT TEST E . |
| NOTE |
|---|
| Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. |
SYMPTOM CHART