Home/Cadillac/STS/Cadillac STS I (2004-2007)/Repair manual/Door Locks & Anti-Theft Systems/Door System, Mirror System & Window System: Other
Contents Wiring diagrams Section: Door Locks & Anti-Theft Systems All sections

Door System, Mirror System & Window System: Other Cadillac STS I

Door Locks & Anti-Theft Systems 10 illustrations ~4477 words

Intermittent

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems.

Power Windows Inoperative - Express Up Function

StepActionYesNo
Schematic Reference: Power Window Schematics Connector End View Reference: Power Door Systems Connector End Views DEFINITION: This diagnostic is used when only the Express Up function of a power window is inoperative. This test assumes that all DTCs have been diagnosed.
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Verify that the Power Windows Inoperative - Express Up Function complaint is present. Does the power windows express up system operate as described in the Description and Operation?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 3
3Install a scan tool. Turn ON the ignition, with the engine OFF. With the scan tool, observe the appropriate Driver LF, LR, RF, or RR Window Switch parameters in the driver door switch assembly (DDSA) data list. Using the appropriate window switch on the DDSA, attempt to operate the inoperative window to the express up position. Did the parameter change from the Idle state to the Express Up state?Go to Step 4Go to Step 8
4With the scan tool, select the door control module associated with the inoperative window. Observe the Window Switch parameter of the inoperative window. Operate the passenger door window switch of the inoperative window to the Express Up position. Did the parameter change from the Idle state to the Express Up state?Go to Step 9Go to Step 5
5Turn OFF the ignition. Disconnect the harness connector of the window switch associated with the inoperative window. Connect a 3-amp fused jumper wire between the power window switch up signal circuit and the power window switch ground circuit at the harness connector. Connect an additional 3-amp fused jumper wire between the power window switch express signal circuit and the power window ground circuit at the harness connector. Turn ON the ignition, with the engine OFF. Does the Window Switch parameter change from the Idle state to the Express Up state?Go to Step 10Go to Step 6
6Test the power window switch express signal circuit of the inoperative window for an open, high resistance, or short to battery voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 15Go to Step 7
7Inspect for poor connections at the harness connector of the inoperative door control module. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 15Go to Step 11
8Inspect for poor connections at the harness connector of the DDSA. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 15Go to Step 12
9Inspect for poor connections at the harness connector of the inoperative window sensor/motor assembly. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 15Go to Step 13
10Inspect for poor connections at the harness connector of the inoperative power window switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 15Go to Step 14
11IMPORTANT: Test the battery positive voltage circuit of the appropriate window sensor/motor for a short to ground before replacing the door module. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Replace the appropriate door control module. Refer to Control Module References in Computer/Integrating Systems for replacement, setup and programming.Did you complete the replacement?Go to Step 15
12Replace the DDSA. Refer to Front Door Switch Replacement . Did you complete the replacement?Go to Step 15
13Replace the inoperative window sensor/motor assembly. Refer to Window Regulator Replacement - Front Door or Window Regulator Replacement - Rear Door . Did you complete the replacement?Go to Step 15
14Replace the inoperative power window switch. Refer to Front Door Switch Replacement or Power Window Switch Replacement - Rear Door . Did you complete the replacement?Go to Step 15
15Re-initialize the window sensor/motor. Refer to Window Motor Programming - Express Function . Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2
IMPORTANT
Test the battery positive voltage circuit of the appropriate window sensor/motor for a short to ground before replacing the door module. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.

Power Windows Inoperative - Express Up Function

Power Windows Inoperative - Lockout Function

StepActionYesNo
Schematic Reference: Door Control Module Schematics and Power Window Schematics Connector End View Reference: Power Door Systems Connector End Views DEFINITION: This test assumes that all DTCs have been diagnosed.
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Turn ON the ignition, with the engine OFF. Observe the LED indicator on the window lockout switch button. Momentarily press the window lockout switch button. Momentarily press the window lockout switch button again. Does the LED indicator illuminate when the window lockout switch button is first pressed, then go out when it is pressed again?Go to Step 3Go to Step 6
3IMPORTANT: Verify that the passenger window lockout option is selected as ON in the vehicle owner customization menu. If the window lockout selection is OFF, set it to ON and verify that the fault is still present. Install a scan tool. With the scan tool, observe the Window Lockout Switch parameter in the driver door switch assembly (DDSA) data list. Press and hold the window lockout switch button. Release the window lockout switch button. Does the scan tool display On when you press the switch and Off when you are not pressing it?Go to Step 4Go to Step 6
4Momentarily press the window lockout switch button until the switch LED indicator is illuminated. Attempt to operate each passenger window from there respective window switches mounted on the passenger doors. Do the windows still operate from their associated window switch?Go to Step 6Go to Step 5
5Did one of the rear windows still operate in step 4?Go to Step 7Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems
6Inspect for poor connections at the harness connector of the DDSA. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 10Go to Step 8
7Inspect for poor connections at the harness connector of the door control module associated with the window that continued to operate. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 10Go to Step 9
8Replace the DDSA. Refer to Front Door Switch Replacement . Did you complete the replacement?Go to Step 10
9Replace the door control module associated with the window that continued to operate. Refer to Control Module References in Computer/Integration Systems for replacement, setup, and programming. Did you complete the replacement?Go to Step 10
10Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2
IMPORTANT
Verify that the passenger window lockout option is selected as ON in the vehicle owner customization menu. If the window lockout selection is OFF, set it to ON and verify that the fault is still present.

Power Windows Inoperative - Lockout Function

Power Window Inoperative from Master Switch

StepActionYesNo
Schematic References: Power Window Schematics and Door Control Module Schematics Connector End View Reference: Power Door Systems Connector End Views DEFINITION: This diagnostic is used to diagnose either, an inoperative driver door power window, or, a passenger door power window that is inoperative only from the driver door switch assemble (DDSA). If the inoperative window is inoperative in only the Express Up mode, refer to Power Windows Inoperative - Express Up Function . This test assumes that all DTCs have been diagnosed.
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Verify that the Power Window Inoperative from Master Switch complaint is present. Does the power window system operate from the driver door switch assembly (DDSA) as described in the Description and Operation?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 3
3Install a scan tool. Turn ON the ignition, with the engine OFF. With the scan tool, observe the Driver LF Window Switch, Driver RF Window Switch, Driver LR Window Switch, and Driver RR Window Switch parameters in the DDSA data list. Operate each power window switch located on the DDSA. Did the parameters change from the Idle state to the Up, Down, Express Up, and Express Down states?Go to Step 4Go to Step 11
4Is the inoperative window the driver door window?Go to Step 5Go to Power Window Inoperative - Passenger Door
5Turn OFF the ignition. Disconnect the C 1 harness connector at the driver door module (DDM). Turn ON the ignition, with the engine OFF. Connect a test lamp between the battery positive voltage circuit and the ground circuit at the harness connector. Does the test lamp illuminate?Go to Step 6Go to Step 10
6Connect the C 1 harness connector at the DDM. Disconnect the driver door power window motor harness connector. Connect a test lamp between the power window motor left front up control circuit at the harness connector and ground. Operate the DDSA LF Window Switch to the UP position. Does the test lamp illuminate?Go to Step 7Go to Step 8
7Connect a test lamp between the power window motor left front down control circuit at the harness connector and ground. Operate the DDSA LF Window Switch to the DOWN position. Does the test lamp illuminate?Go to Step 12Go to Step 9
8Test the power window motor left front up control circuit for an open, high resistance, or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 13
9Test the power window motor left front down control circuit for an open, high resistance, or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 13
10Test the battery positive voltage circuit for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 14
11Inspect for poor connections at the harness connector of the DDSA. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 15
12Inspect for poor connections at the harness connector of the LF power window motor. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 16
13Inspect for poor connections at the harness connector of the DDM. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 17
14Locate and repair an open or high resistance in the ground circuit. Refer to Wiring Repairs in Wiring Systems. Did you complete the repair?Go to Step 18
15Replace the DDSA. Refer to Front Door Switch Replacement . Did you complete the replacement?Go to Step 18
16Replace the LF window sensor/motor assembly. Refer to Window Regulator Replacement - Front Door . Did you complete the replacement?Go to Step 18
17Replace the DDM. Refer to Control Module References in Computer/Integration Systems for replacement, setup, and programming. Did you complete the replacement?Go to Step 18
18Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2

Power Window Inoperative from Master Switch

Power Window Inoperative - Passenger Door

StepActionYesNo
Schematic References: Power Window Schematics and Door Control Module Schematics Connector End View Reference: Power Door Systems Connector End Views DEFINITION: A passenger door power window fails to operate from a passenger door power window switch, or, fails to operate from both the passenger door power window switch and the driver door switch assembly (DDSA). If the inoperative window is inoperative in only the Express Up direction, refer to Power Windows Inoperative - Express Up Function . This test assumes that all DTCs have been diagnosed.
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Verify that the Power Windows Inoperative - Passenger Door complaint is present. Do the passenger door power windows operate as described in the Description and Operation?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 3
3Install a scan tool. Turn ON the ignition, with the engine OFF. With the scan tool, select the door control module associated with the inoperative power window. With the scan tool, observe the Window Switch parameter located in the appropriate door control module data list. Operate the passenger door window switch associated with the inoperative window to the up, down, express up, and express down positions. Did the Window Switch parameter change from the Idle state to the Up, Down, Express Up, and Express Down states as expected?Go to Step 4Go to Step 7
4Turn OFF the ignition. Disconnect the C 1 harness connector at the door control module associated with the inoperative window. Turn ON the ignition, with the engine OFF. Connect a test lamp between the battery positive voltage circuit and the ground circuit. Does the test lamp illuminate?Go to Step 5Go to Step 12
5Turn OFF the ignition. Connect the C 1 harness connector at the door control module. Disconnect the harness connector of the window motor associated with the inoperative window. Turn ON the ignition, with the engine OFF. Connect a test lamp between the power window motor up control circuit at the harness connector and ground. Operate the passenger door window switch associated with the inoperative window to the up position. Does the test lamp illuminate?Go to Step 6Go to Step 12
6Connect a test lamp between the power window motor down control circuit at the harness connector and ground. Operate the passenger door window switch associated with the inoperative window to the down position. Does the test lamp illuminate?Go to Step 11Go to Step 12
7Turn OFF the ignition. Disconnect the harness connector of the window switch associated with the inoperative window. Connect a 3-amp fused jumper wire between the power window switch up signal circuit at the harness connector and ground. Turn ON the ignition, with the engine OFF. Wait 5 seconds. Does the scan tool Window Switch Inputs parameter indicate Up?Go to Step 8Go to Step 13
8Turn OFF the ignition. Connect a 3-amp fused jumper wire between the power window switch ground circuit and the power window switch up signal circuit at the harness connector. Turn ON the ignition, with the engine OFF. Wait 5 seconds. Does the scan tool Window Switch Inputs parameter indicate Up?Go to Step 9Go to Step 18
9Turn OFF the ignition. Connect a 3-amp fused jumper wire between the power window switch ground circuit and the power window switch down signal circuit at the harness connector. Turn ON the ignition, with the engine OFF. Wait 5 seconds. Does the Window Switch Inputs parameter indicate Down?Go to Step 10Go to Step 13
10Turn OFF the ignition. Make sure the 3-amp fused jumper wire is still connected between the power window switch ground circuit and the power window switch down signal circuit at the harness connector. Connect an additional 3-amp fused jumper wire between the power window switch ground circuit and the power window switch express signal circuit at the harness connector. Turn ON the ignition, with the engine OFF. Does the scan tool Window Switch Inputs parameter indicate Express Down?Go to Step 14Go to Step 13
11Test the battery positive voltage circuit for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 22Go to Step 17
12Test the power window motor control circuit of the inoperative window for an open or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 22Go to Step 16
13Test the appropriate power window switch signal circuit of the inoperative switch for an open or short to battery positive voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 22Go to Step 16
14Inspect for poor connections at the harness connector of the inoperative power window switch. Refer to Testing for Intermittent Conditions and Poor Connections and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 22Go to Step 19
15Inspect for poor connections at the harness connector of the inoperative window motor. Refer to Testing for Intermittent Conditions and Poor Connections and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 22Go to Step 20
16Inspect for poor connections at the harness connector of the inoperative door control module. Refer to Testing for Intermittent Conditions and Poor Connections and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 22Go to Step 21
17Locate and repair an open in the ground circuit. Refer to Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 22Go to Step 20
18Locate and repair an open in the ground circuit of the inoperative window switch. Refer to Wiring Repairs in Wiring Systems. Did you complete the repair?Go to Step 22
19Replace the inoperative power window switch. Refer to Front Door Switch Replacement or Power Window Switch Replacement - Rear Door . Did you complete the replacement?Go to Step 22
20Replace the inoperative power window motor. Refer to Window Regulator Replacement - Front Door or Window Regulator Replacement - Rear Door . Did you complete the replacement?Go to Step 22
21Replace the door control module. Refer to Control Module References in Computer/Integration Systems for replacement, setup, and programming. Did you complete the replacement?Go to Step 22
22Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2

Power Window Inoperative - Passenger Door

Door Ajar Indicator Malfunction

StepActionYesNo
Schematic Reference: Door Lock/Indicator Schematics Connector End View Reference: Power Door Systems Connector End Views DEFINITION: Diagnosis of one of the following DIC messages: DRIVER DOOR AJAR PASSENGER DOOR AJAR LEFT REAR DOOR AJAR RIGHT REAR DOOR AJAR
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Verify that the Door Ajar Indicator Malfunction complaint is present. Does the Door Ajar Indicator System operate as described in the System Description and Operation?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 3
3Install a scan tool. Turn ON the ignition, with the engine OFF. Close all doors. With the scan tool, observe the parameter of each Door Ajar Switch in each door control module data list. Does the scan tool indicate that the Door Ajar Switch parameter is in the Door Closed state for all doors?Go to Step 4Go to Step 5
4Open all of the vehicle doors. With the scan tool, observe the parameter of each Door Ajar Switch in each door control module data list. Does the scan tool indicate that the Door Ajar Switch is in the Door Ajar state for all doors?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 6
5Turn OFF the ignition. Disconnect the suspect door latch assembly. Turn ON the ignition, with the engine OFF. With the scan tool, observe the appropriate Door Ajar Switch parameter. Does the scan tool display Door Closed?Go to Step 11Go to Step 9
6Turn OFF the ignition. Disconnect the suspect door latch assembly. Connect a 3-amp fused jumper wire between the door ajar switch signal circuit and the ground circuit at the door latch assembly harness connector. Turn ON the ignition, with the engine OFF. With the scan tool, observe the appropriate Door Ajar Switch parameter. Does the scan tool display Door Ajar?Go to Step 11Go to Step 7
7Test the ground circuit of the door latch assembly for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 14Go to Step 8
8Test the door ajar switch signal circuit for an open, high resistance, or short to voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 14Go to Step 10
9Test the door ajar signal circuit of the door latch assembly for a short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 14Go to Step 10
10Inspect for poor connections at the harness connector of the suspect door control module. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 14Go to Step 12
11Inspect for poor connections at the harness connector of the suspect door latch assembly. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 14Go to Step 13
12Replace the door control module. Refer to Control Module References in Computer/Integration Systems for replacement, setup, and programming. Did you complete the replacement?Go to Step 14
13Replace the suspect door latch assembly. Refer to Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (w/o UA2) or Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (UA2) or Latch Replacement - Rear Door . Did you complete the replacement?Go to Step 14
14Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2

Door Ajar Indicator Malfunction

Power Door Latch Inoperative - Driver Door

StepActionYesNo
Schematic Reference: Door Lock/Indicator Schematics and Door Control Module Schematics Connector End View Reference: Power Door Systems Connector End Views
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Install a scan tool. Turn ON the ignition, with the engine OFF. With a scan tool, observe the driver door handle parameter in the driver door module (DDM) data list. Activate the driver exterior door handle. Does the scan tool display Inactive?Go to Step 5Go to Step 3
3With a scan tool, observe the ext. driver door handle switch parameter in the remote control door lock receiver (RCDLR) miscellaneous inputs list. Activate the driver exterior door handle. Does the scan tool display Inactive?Go to Step 6Go to Step 4
4Turn OFF the ignition. Disconnect the driver door latch assembly harness connector. Connect a test lamp between the door latch motor control circuit and the door unlatch motor control circuit at the driver door latch assembly harness connector. Turn ON the ignition, with the engine OFF. Activate the driver exterior door handle. Does the test lamp illuminate as the door handle is activated?Go to Step 11Go to Step 7
5Test the left front door handle lift switch signal circuit of the DDM for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 9
6Test the left front door handle lift switch signal circuit of the RCDLR for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 12
7Test the door latch motor control circuit for an open, high resistance, or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 8
8Test the door unlatch motor control circuit for an open, high resistance, or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 13
9Test the left front door handle unlatch enable switch signal circuit for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 10
10Test the driver door handle switch ground circuit for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 14
11Inspect for poor connections at the harness connector of the driver door latch assembly. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 15
12Inspect for poor connections at the harness connector of the RCDLR. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 16
13Inspect for poor connections at the harness connector of the DDM. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 17
14Inspect for poor connections at the harness connector of the driver exterior door handle switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 18
15Replace the driver door latch assembly. Refer to Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (w/o UA2) or Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (UA2) . Did you complete the replacement?Go to Step 19
16Replace the RCDLR. Refer to Control Module References in Computer/Integrating Systems for replacement, setup and programming. Did you complete the replacement?Go to Step 19
17Replace the DDM. Refer to Control Module References in Computer/Integrating Systems for replacement, setup and programming. Did you complete the replacement?Go to Step 19
18Replace the driver exterior door handle switch. Refer to Door Handle Replacement - Front Outside . Did you complete the replacement?Go to Step 19
19Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2

Power Door Latch Inoperative - Driver Door

Power Door Latch Inoperative - Passenger Door

StepActionYesNo
Schematic Reference: Door Lock/Indicator Schematics and Door Control Module Schematics Connector End View Reference: Power Door Systems Connector End Views
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Install a scan tool. Turn ON the ignition, with the engine OFF. With a scan tool, observe the passenger door handle parameter in the passenger door module (PDM) data list. Activate the front passenger exterior door handle. Does the scan tool display Inactive?Go to Step 5Go to Step 3
3With a scan tool, observe the ext. psgr. door handle switch parameter in the remote control door lock receiver (RCDLR) miscellaneous inputs list. Activate the front passenger exterior door handle. Does the scan tool display Inactive?Go to Step 6Go to Step 4
4Turn OFF the ignition. Disconnect the front passenger door latch assembly harness connector. Connect a test lamp between the door latch motor control circuit and the door unlatch motor control circuit at the passenger door latch assembly harness connector. Turn ON the ignition, with the engine OFF. Activate the front passenger exterior door handle. Does the test lamp illuminate as the door handle is activated?Go to Step 11Go to Step 7
5Test the right front door handle lift switch signal circuit of the PDM for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 9
6Test the right front door handle lift switch signal circuit of the RCDLR for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 12
7Test the door latch motor control circuit for an open, high resistance, or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 8
8Test the door unlatch motor control circuit for an open, high resistance, or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 13
9Test the front passenger door handle unlatch enable switch signal circuit for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 10
10Test the front passenger door handle switch ground circuit for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 14
11Inspect for poor connections at the harness connector of the front passenger door latch assembly. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 15
12Inspect for poor connections at the harness connector of the RCDLR. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 16
13Inspect for poor connections at the harness connector of the PDM. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 17
14Inspect for poor connections at the harness connector of the front passenger exterior door handle switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 19Go to Step 18
15Replace the front passenger door latch assembly. Refer to Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (w/o UA2) or Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (UA2) . Did you complete the replacement?Go to Step 19
16Replace the RCDLR. Refer to Control Module References in Computer/Integrating Systems for replacement, setup, and programming. Did you complete the replacement?Go to Step 19
17Replace the PDM. Refer to Control Module References in Computer/Integrating Systems for replacement, setup, and programming. Did you complete the replacement?Go to Step 19
18Replace the front passenger exterior door handle switch. Refer to Door Handle Replacement - Front Outside . Did you complete the replacement?Go to Step 19
19Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2

Power Door Latch Inoperative - Passenger Door

Door Lock Indicator Malfunction

StepActionYesNo
Schematic Reference: Door Lock/Indicator Schematics Connector End View Reference: Power Door Systems Connector End Views
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Install a scan tool. Turn ON the ignition, with the engine OFF. Open the door with the inoperative door status indicator. With a scan tool, observe the lock switch indicator command parameter in the appropriate door control module data list. Does the scan tool cycle between On/Off?Go to Step 3Go to Step 5
3Test the appropriate door lock status indicator voltage supply circuit for an open, short to ground, or short to battery voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 9Go to Step 4
4Test the appropriate door lock status indicator signal ground circuit for an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 9Go to Step 6
5Inspect for poor connections at the harness connector of the appropriate door control module. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 9Go to Step 7
6Inspect for poor connections at the harness connector of the appropriate door status indicator. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 9Go to Step 8
7Replace the appropriate door control module. Refer to Control Module References in Computer/Integrating Systems for replacement, setup, and programming. Did you complete the replacement?Go to Step 9
8Replace the appropriate door status indicator. Refer to Indicator Replacement - Door Lock Status . Did you complete the replacement?Go to Step 9
9Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2

Door Lock Indicator Malfunction

Power Door Locks Inoperative

StepActionYesNo
Schematic Reference: Door Lock/Indicator Schematics Connector End View Reference: Power Door Systems Connector End Views DEFINITION: This test assumes that all DTCs have been diagnosed.
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Install a scan tool. Close all doors. Turn ON the ignition, with the engine OFF. Operate one of the door lock switches to both the Lock and Unlock positions. Did DTCs U1162 and U1163 simultaneously set current when you operated the lock switch?Go to Step 8Go to Step 3
3With the scan tool, observe the Door Lock Switch parameter in the driver door switch assembly (DDSA) data list. Operate the driver door lock switch to both the Lock and Unlock positions. With the scan tool, observe the Door Lock Switch parameter in the front passenger door module (PDM) data list. Operate the front passenger door lock switch to both the Lock and Unlock positions. Did the parameters change to both the Lock and Unlock states for both switches?Go to Step 7Go to Step 4
4Turn OFF the ignition. Disconnect the inoperative door lock switch harness connector. Connect a 3-amp fused jumper wire between the door lock switch lock signal circuit at the harness connector and ground. Turn On the ignition, with the engine OFF. With the scan tool, observe the appropriate Door Lock Switch parameter. Turn OFF the ignition. Remove the 3-amp fused jumper from the door lock switch lock signal circuit. Connect the 3-amp fused jumper wire between the door lock switch unlock signal circuit at the harness connector and ground. Turn On the ignition, with the engine OFF. With the scan tool, observe the appropriate Door Lock Switch parameter. Did the Door Lock Switch parameter change state to both the Lock and Unlock states as expected?Go to Step 5Go to Step 6
5Turn OFF the ignition. Connect a 3-amp fused jumper wire between the door lock switch lock signal circuit and the door lock switch ground circuit at the door lock switch harness connector. Turn On the ignition, with the engine OFF. With the scan tool, observe the appropriate Door Lock Switch parameter. Did the Door Lock Switch parameter change to the Lock state as expected?Go to Step 9Go to Step 13
6IMPORTANT: If a power door lock switch signal circuit is found to be shorted to battery voltage, the lock switch may need to be replaced. Test the Lock and Unlock signal circuits of the inoperative door lock switch for opens, shorts to each other, or short to battery. Refer to Circuit Testing and Wiring Repairs in Wiring Systems.Did you find and correct the condition?Go to Step 18Go to Step 10
7Test the door lock actuator unlock and lock control circuits of the inoperative rear door lock actuator for an open, short to ground, or short to voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 11
8Test the lock and unlock control circuits of both rear door lock actuators for a short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 12
9Inspect for poor connections at the harness connector of the appropriate door lock switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 14
10Inspect for poor connections at the appropriate harness connector of, either the PDM, or, if the inoperative lock is the driver door lock, the driver door switch assembly (DDSA). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 15
11Inspect for poor connections at the harness connector of the appropriate door control module. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 16
12Inspect for poor connections at the harness connector of the inoperative door lock actuator. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18Go to Step 17
13Locate and repair an open or high resistance in the ground circuit of the appropriate door lock switch. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 18
14Replace the appropriate door lock switch. Refer to Power Door Lock Switch Replacement . Did you complete the replacement?Go to Step 18
15Replace the PDM, or, if the inoperative lock is the driver door lock, replace the DDSA. Refer to Control Module References in Computer/Integrating Systems for replacement, setup, and programming or Front Door Switch Replacement . Did you complete the replacement?Go to Step 18
16Replace the door control module. Refer to Control Module References in Computer/Integration Systems. Did you complete the replacement?Go to Step 18
17Replace the inoperative door lock actuator. Refer to Latch Replacement - Rear Door . Did you complete the replacement?Go to Step 18
18Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2
IMPORTANT
If a power door lock switch signal circuit is found to be shorted to battery voltage, the lock switch may need to be replaced.

Power Door Locks Inoperative

Power Door Locks Inoperative - Key Cylinder Switches

StepActionYesNo
Schematic Reference: Door Lock/Indicator Schematics Connector End View Reference: Power Door Systems Connector End Views DEFINITION: The doors do not Unlock from the driver door key lock cylinder, or, the doors do not Lock from the driver door key lock cylinder. This test assumes that all DTCs have been diagnosed.
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Verify that the Power Door Locks Inoperative - Key Cylinder Switches complaint is present. Does the Central Door Lock and Central Door Unlock systems operate as described in the Description and Operation?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 3
3Install a scan tool. Turn ON the ignition, with the engine OFF. With the scan tool, observe the Door Cylinder Switch parameter in the driver door module (DDM) data list. If the vehicle is equipped with the Central Door Lock feature (export), insert the door key into the driver door lock cylinder, turn it to the Lock position and hold it there for 3-5 seconds. If the vehicle is equipped with the Central Door Unlock feature, insert the door key into the driver door lock cylinder, turn it to the Unlock position and hold it there for 3-5 seconds. Does the Door Cylinder Switch parameter change to the appropriate state as expected?Go to Step 8Go to Step 4
4Turn OFF the ignition. Disconnect the driver door latch assembly harness connector. Turn ON the ignition, with the engine OFF. Install a 3-amp fused jumper wire between the driver door key switch signal circuit at the driver door latch assembly harness connector and ground. With the scan tool, observe the Door Cylinder Switch parameter. Does the Door Cylinder Switch parameter change to the appropriate state?Go to Step 5Go to Step 6
5Install a 3-amp fused jumper wire between the driver door key switch signal and ground circuit at the driver door latch assembly harness connector. With the scan tool, observe the Door Cylinder Switch parameter. Does the Door Cylinder Switch parameter change to the appropriate state?Go to Step 7Go to Step 9
6Test the driver door key switch signal circuit for an open or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 12Go to Step 8
7Inspect for poor connections at the harness connector of the driver door latch assembly. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 12Go to Step 10
8Inspect for poor connections at the harness connector of the DDM. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 12Go to Step 11
9Locate and repair an open or high resistance in the driver door latch assembly ground circuit. Refer to Wiring Repairs in Wiring Systems. Did you complete the repair?Go to Step 12
10Replace the driver door latch assembly. Refer to Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (w/o UA2) or Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (UA2) . Did you complete the replacement?Go to Step 12
11Replace the DDM. Refer to Control Module References in Computer/Integration Systems for replacement, setup, and programming. Did you complete the replacement?Go to Step 12
12Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2

Power Door Locks Inoperative - Key Cylinder Switches

Automatic Door Locks Inoperative

StepActionYesNo
Schematic Reference: Door Lock/Indicator Schematics Connector End View Reference: Computer/Integrating Systems Connector End Views in Computer/Integrating Systems
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Install a scan tool. Turn the ignition ON, with the engine OFF. Read current personalization setting for the automatic door locks. Refer to Driver Personalization in Personalization for a description of door lock mode functions. Close all doors. Shift the gear selector out of PARK. Shift the gear selector into PARK. Turn OFF the ignition. Did the power door locks operate as expected for the mode selected?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 3
3With the scan tool, observe the Door Open Switch of each door in each door control module data list. Does the scan tool indicate that the Door Open Switch parameter is in the Closed state for all doors?Go to Step 4Go to Courtesy Lamps Always On in Lighting Systems
4Inspect for poor connections at the harness connector of the rear integration module (RIM). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 6Go to Step 5
5IMPORTANT: The Automatic Door Locks personalization mode must be reset following RIM replacement. Refer to Driver Personalization in Personalization. Replace the RIM. Refer to Control Module References in Computer/Integrating Systems.Did you complete the replacement?Go to Step 6
6Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2
IMPORTANT
The Automatic Door Locks personalization mode must be reset following RIM replacement. Refer to Driver Personalization in Personalization.

Automatic Door Locks Inoperative

Power Mirrors Inoperative

StepActionYesNo
Schematic Reference: Outside Mirror Schematics Connector End View Reference: Power Door Systems Connector End Views
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Verify that the personalization system operates as described in Driver Personalization in Personalization. Does the personalization system operate as described?Go to Step 3Go to Personalization System Malfunction in Personalization
3Verify that the Power Mirrors Inoperative complaint is present. Refer to Outside Mirror Description and Operation . Does the power mirror system operate as described in the Description and Operation?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 4
4Install a scan tool. Turn ON the ignition, with the engine OFF. Observe the Mirror Select Switch parameter in the driver door switch assembly (DDSA) data list. Place the mirror select switch in the Driver and then Passenger mirror selections. Does the Mirror Select Switch parameters indicate the appropriate mirror selections as the switch is cycled?Go to Step 5Go to Step 7
5Observe the Driver Mirror Motors Command parameters in the driver door module (DDM) data list. Operate the mirror position switch to the Up, Down, Left, and Right positions. Did the Driver Mirror Motors Command parameters change from the Idle state to the Up, Down, Left, and Right states as expected?Go to Step 6Go to Step 8
6Disconnect the inoperative mirror harness connector from the door module. Connect a test lamp between the appropriate motor control circuits at the door module pins. With the mirror select switch, select the inoperative mirror. With the mirror position switch, attempt to operate the mirror in both directions of the inoperative axis. Does the test lamp illuminate in both directions?Go to Step 9Go to Step 8
7Inspect for poor connections at the harness connector of the DDSA. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 13Go to Step 12
8Inspect for poor connections at the harness connector of the door control module associated with the inoperative power mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 13Go to Step 11
9Inspect for poor connections at the harness connector of the inoperative outside rear view mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 13Go to Step 10
10Replace the inoperative outside rear view mirror. Refer to Mirror, Mirror Face Replacement - Front Door . Did you complete the replacement?Go to Step 13
11Replace the door control module associated with the inoperative mirror. Refer to Control Module References in Computer/Integrating Systems for replacement, setup and programming. Did you complete the replacement?Go to Step 13
12Replace the driver door switch assembly. Refer to Front Door Switch Replacement . Did you complete the replacement?Go to Step 13
13Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2

Power Mirrors Inoperative

Power Mirrors - Folding Inoperative

StepActionYesNo
Schematic Reference: Outside Mirror Schematics Connector End View Reference: Power Door Systems Connector End Views
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Verify that the personalization system operates as described in Driver Personalization in Personalization. Does the personalization system operate as described?Go to Step 3Go to Personalization System Malfunction in Personalization
3Verify that the Power Mirrors - Folding Inoperative complaint is present. Does the power folding mirrors system operate as described in the Description and Operation?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 4
4Turn OFF the ignition. Install a scan tool. Turn ON the ignition, with the engine OFF. Observe the Mirror Fold Switch parameter in the driver door switch assembly (DDSA) data list while momentarily pressing the power mirror fold switch. Does the parameter display In or Out when momentarily pressing the fold switch, and Idle when it is not momentarily pressed?Go to Step 5Go to Step 10
5Turn OFF the ignition. Disconnect the door module harness connector from the door module associated with the inoperative mirror. Connect a test lamp between the extend and retract circuits at the door module pins. Turn ON the ignition, with the engine OFF. Observe the test lamp, while momentarily pressing the power mirror fold switch. Does the test lamp illuminate each time the power mirror fold switch is momentarily pressed?Go to Step 6Go to Step 9
6Test the folding mirror motor control circuits of the inoperative mirror for an open, or a short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 14Go to Step 7
7Test the folding mirror motor control circuits of the inoperative mirror for a short to battery voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 14Go to Step 8
8Inspect for poor connections at the harness connector of the inoperative power mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 14Go to Step 11
9Inspect for poor connections at the harness connector of the door control module associated with the inoperative mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 14Go to Step 12
10Inspect for poor connections at the harness connector of the DDSA. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 14Go to Step 13
11Replace the inoperative power mirror. Refer to Mirror, Mirror Face Replacement - Front Door . Did you complete the repair?Go to Step 14
12Replace the door control module associated with the inoperative mirror. Refer to Control Module References in Computer/Integrating Systems for replacement, setup and programming. Did you complete the repair?Go to Step 14
13Replace the DDSA. Refer to Front Door Switch Replacement . Did you complete the repair?Go to Step 14
14Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2

Power Mirrors - Folding Inoperative

Mirrors - Outside Automatic Day-Night Feature Inoperative

StepActionValue(s)YesNo
Schematic Reference: Inside Rearview Mirror Schematics Connector End View Reference: Stationary Windows Connector End Views
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Turn ON the ignition, with the engine OFF. Turn ON the automatic day-night feature of the inside rearview mirror. Cover the sensor on the mirror back, facing the front window. Shine a bright light into the sensor on the mirror face, facing the rear window. Does the inside rearview mirror darken?Go to Step 3Go to Mirrors - Automatic Day-Night Inoperative in Stationary Windows
3While shining a bright light into the sensor on the mirror face, facing the rear window, observe the driver outside rearview mirror. Does the driver outside rearview mirror darken?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 4
4Turn OFF the ignition. Disconnect the C 3 harness connector at the driver door module (DDM). Turn ON the ignition, with the engine OFF. Turn ON the automatic day-night feature of the inside rearview mirror. Cover the sensor on the mirror back, facing the front window. Shine a bright light into the sensor on the mirror face, facing the rear window. Measure the voltage between the automatic day/night mirror signal circuit and the automatic day/night mirror low reference circuit at the DDM C 3 harness connector. Is the voltage within the specified range?0.75-1.5 VGo to Step 7Go to Step 5
5Is the voltage greater than the specified value?1.5 VGo to Step 18Go to Step 6
6Measure the voltage between the automatic day/night mirror signal circuit of the driver outside mirror element and ground. Is the voltage within the specified range?0.75-1.5 VGo to Step 13Go to Step 12
7Turn OFF the ignition. Reconnect the C 3 harness connector at the DDM. Carefully disconnect the driver outside rearview mirror face. Refer to Mirror, Mirror Face Replacement - Front Door . Turn ON the ignition, with the engine OFF. Turn ON the automatic day-night feature of the inside rearview mirror. Cover the sensor on the mirror back, facing the front window. Shine a bright light into the sensor on the mirror face, facing the rear window. Measure the voltage between the automatic day/night mirror signal circuit and the automatic day/night mirror low reference circuit at the driver outside rearview mirror element. Is the voltage within the specified range?0.75-1.5 VGo to Step 14Go to Step 8
8Is the voltage greater than the specified value?1.5 VGo to Step 18Go to Step 9
9Turn OFF the ignition. Disconnect the C 3 harness connector at the DDM. Measure the resistance of the automatic day/night mirror signal circuit of the driver outside rearview mirror element between the driver outside rearview mirror element and the DDM. Is the resistance less than the specified value?3 ohmsGo to Step 10Go to Step 15
10Measure the resistance between the automatic day/night mirror signal circuit of the driver outside rearview mirror element to ground. Is the resistance within the specified range?OLGo to Step 11Go to Step 15
11Measure the resistance of the automatic day/night mirror low reference circuit of the driver outside rearview mirror element between the driver outside rearview mirror element and the DDM. Is the resistance less than the specified value?3 ohmsGo to Step 17Go to Step 15
12Test the automatic day/night mirror signal circuit of the driver outside rearview mirror element for an open, high resistance, or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find or correct the condition?Go to Step 23Go to Step 16
13Test the automatic day/night mirror low reference circuit of the driver outside rearview mirror element for an open, high resistance, or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find or correct the condition?Go to Step 23Go to Step 16
14Inspect for poor connections at the harness connector of the driver outside rearview mirror face. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find or correct the condition?Go to Step 23Go to Step 19
15Inspect for poor connections at the harness connector of the driver outside rearview mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find or correct the condition?Go to Step 23Go to Step 20
16Inspect for poor connections at the harness connector of the inside rearview mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find or correct the condition?Go to Step 23Go to Step 21
17Inspect for poor connections at the harness connector of the DDM. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find or correct the condition?Go to Step 23Go to Step 22
18IMPORTANT: A short to voltage in the signal circuit of the driver outside rearview mirror element will cause permanent damage to both the driver outside rearview mirror element and the inside rearview mirror. Locate and repair a short to voltage in the automatic day/night mirror signal circuit of the driver outside rearview mirror element. Refer to Wiring Repairs in Wiring Systems.Did you complete the repair?Go to Step 23
19Replace the driver outside rearview mirror face. Refer to Mirror, Mirror Face Replacement - Front Door . Did you complete the replacement?Go to Step 23
20Replace the driver outside rearview mirror. Refer to Mirror, Mirror Face Replacement - Front Door . Did you complete the replacement?Go to Step 23
21Replace the inside rearview mirror. Refer to Rearview Mirror Replacement (UE1) or Rearview Mirror Replacement (DD7, DD8) in Stationary Windows. Did you complete the replacement?Go to Step 23
22Replace the DDM. Refer to Control Module References in Computer/Integrating Systems for replacement, setup, and programming. Did you complete the replacement?Go to Step 23
23Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2
IMPORTANT
A short to voltage in the signal circuit of the driver outside rearview mirror element will cause permanent damage to both the driver outside rearview mirror element and the inside rearview mirror.

Mirrors - Outside Automatic Day-Night Feature Inoperative

Power Mirrors - Mirror Tilt Inoperative in Reverse

StepActionYesNo
Schematic Reference: Outside Mirror Schematics Connector End View Reference: Power Door Systems Connector End Views
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Verify that the reverse park aid mirror option is turned ON for the current driver. Refer to Driver Personalization in Personalization. Was the option ON or did you turn the reverse park aid option ON?Go to Step 3Go to Driver Personalization in Personalization
3With the mirror control switches, operate the passenger door mirror in both the Up and Down directions. Does the passenger door mirror operate in both directions?Go to Step 4Go to Power Mirrors Inoperative
4Start the engine. With the brake pedal depressed, move the gear shift selector into the reverse position. Does the passenger outside rearview mirror tilt downward 10 degrees?Go to Step 7Go to Step 5
5Inspect for poor connections at the harness connector of the passenger door module (PDM). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 7Go to Step 6
6IMPORTANT: Perform the setup procedure for the replacement door module. Refer to Door Control Module Programming and Setup in Programming and Setup. Replace the PDM. Refer to Control Module References in Computer/Integrating Systems.Did you complete the replacement?Go to Step 7
7Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2
IMPORTANT
Perform the setup procedure for the replacement door module. Refer to Door Control Module Programming and Setup in Programming and Setup.

Power Mirrors - Mirror Tilt Inoperative in Reverse

Heated Mirrors Inoperative - One

StepActionYesNo
Schematic Reference: Outside Mirror Schematics Connector End View Reference: Power Door Systems Connector End Views
1Did you perform the Diagnostic System Check - Vehicle?Go to Step 2Go to Diagnostic System Check - Vehicle in Vehicle DTC Information
2Verify that the Heated Mirrors Inoperative - One complaint is present. Does the heated mirrors system operate as described in the Description and Operation?Go to Testing for Intermittent Conditions and Poor Connections in Wiring SystemsGo to Step 3
3Turn OFF the ignition. Disconnect the C 4 harness connector at the door control module associated with the inoperative heated mirror. Ensure that all other harness connectors to the door control module remain connected. Connect a test lamp between the mirror heating element supply voltage circuit and the mirror heating element low reference circuit at the door control module pins. Turn ON the ignition, with the engine OFF. Does the test lamp illuminate?Go to Step 9Go to Step 4
4While observing the test lamp, command the mirrors to heat by turning ON the rear window defroster. Does the test lamp illuminate?Go to Step 5Go to Step 9
5Turn OFF the ignition. Carefully remove the mirror face of the mirror that does not heat. Refer to Mirror, Mirror Face Replacement - Front Door . Disconnect the heated mirror harness connector from the mirror face. Connect a test lamp between the mirror heater circuits of the harness connector. Turn ON the ignition, with the engine OFF. Does the test lamp illuminate?Go to Step 7Go to Step 6
6While observing the test lamp, command the mirrors to heat by turning ON the rear window defroster. Does the test lamp illuminate?Go to Step 8Go to Step 7
7Inspect for poor connections at the harness connector of the inoperative heated rear view mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 13Go to Step 12
8Inspect for poor connections at the harness connector of the inoperative heated mirror face. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 13Go to Step 10
9Inspect for poor connections at the C 4 harness connector of the door control module associated with the inoperative outside rear view mirror. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?Go to Step 13Go to Step 11
10Replace the inoperative heated rear view mirror face. Refer to Mirror, Mirror Face Replacement - Front Door . Did you complete the replacement?Go to Step 13
11IMPORTANT: Perform the setup procedure for the replacement door module. Refer to Door Control Module Programming and Setup in Programming and Setup. Replace the door control module associated with the inoperative outside rear view mirror. Refer to Control Module References in Computer/Integrating Systems.Did you complete the replacement?Go to Step 13
12Replace the inoperative heated rear view mirror. Refer to Mirror, Mirror Face Replacement - Front Door . Did you complete the replacement?Go to Step 13
13Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2
IMPORTANT
Perform the setup procedure for the replacement door module. Refer to Door Control Module Programming and Setup in Programming and Setup.

Heated Mirrors Inoperative - One

Scheme 31

Scheme 31: Door, Hinge Replacement - Front Door
CalloutComponent Name
NOTE: Refer to Fastener Notice in Cautions and Notices. Fastener Tightening Specifications: Refer to Fastener Tightening Specifications .
Front Side Door Assembly Replacement
1Screw, Front Side Door Check Link Tighten: 9 N.m (80 lb in)
2Harness, Front Side Door Wiring Tip: Disconnect door wiring harness and reconnect when replacement is complete.
3Bolt, Front Side Door Hinge Lower (Qty: 2) Tighten: 25 N.m (18 lb ft)
4Bolt, Front Side Door Hinge Upper (Qty: 2) Tighten: 25 N.m (18 lb ft)
5Door Assembly, Front Side NOTE: Striker alignment is a crucial part of door latch operation. Do not use the door striker to adjust the door to the vehicle. Failure to properly adjust the striker can result in damage to the door latch and the striker. Tip: Check the door for proper alignment, adjust as necessary. Refer to Door Adjustment .
Front Side Door Lower Hinge Assembly Replacement IMPORTANT: Replace only one hinge at a time.
3Bolt, Front Side Door Hinge Lower (Qty: 2) Tighten: 25 N.m (18 lb ft)
6Bolt, Front Side Door Hinge Lower (Qty: 2) Tighten: 25 N.m (18 lb ft)
7Hinge Assembly, Front Side Door Lower NOTE: Striker alignment is a crucial part of door latch operation. Do not use the door striker to adjust the door to the vehicle. Failure to properly adjust the striker can result in damage to the door latch and the striker. Tip: Check the door for proper alignment, adjust as necessary. Refer to Door Adjustment .
Front Side Door Upper Hinge Assembly Replacement IMPORTANT: Replace only one hinge at a time.
4Bolt, Front Side Door Hinge Upper (Qty: 2) Tighten: 25 N.m (18 lb ft)
8Bolt, Front Side Door Hinge Upper (Qty: 2) Tighten: 25 N.m (18 lb ft)
9Hinge Assembly, Front Side Door Upper NOTE: Striker alignment is a crucial part of door latch operation. Do not use the door striker to adjust the door to the vehicle. Failure to properly adjust the striker can result in damage to the door latch and the striker. Tip: Check the door for proper alignment, adjust as necessary. Refer to Door Adjustment .
NOTE
Refer to Fastener Notice in Cautions and Notices.
NOTE
Striker alignment is a crucial part of door latch operation. Do not use the door striker to adjust the door to the vehicle. Failure to properly adjust the striker can result in damage to the door latch and the striker.
IMPORTANT
Replace only one hinge at a time.
NOTE
Striker alignment is a crucial part of door latch operation. Do not use the door striker to adjust the door to the vehicle. Failure to properly adjust the striker can result in damage to the door latch and the striker.
IMPORTANT
Replace only one hinge at a time.
NOTE
Striker alignment is a crucial part of door latch operation. Do not use the door striker to adjust the door to the vehicle. Failure to properly adjust the striker can result in damage to the door latch and the striker.

Door, Hinge Replacement - Front Door

Scheme 32

Scheme 32: Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (w/o UA2)
CalloutComponent Name
NOTE: Refer to Fastener Notice in Cautions and Notices. Fastener Tightening Specifications: Refer to Fastener Tightening Specifications .
Front Side Door Lock Assembly Replacement Preliminary Procedures Remove the front side door trim panel. Refer to Trim Panel Replacement - Side Front Door . Remove the front side door water deflector. Refer to Water Deflector, Check Link Replacement - Front Door .
1Screw, Front Side Door Lock (Qty: 2) Tighten: 9 N.m (80 lb in)
2Lock Assembly, Front Side Door Tip: Raise the window to the full up position. The following items will need to be disconnected for removal and reconnected for installation: Lock cylinder rod Outside handle lock rod by opening the clip Lock assembly electrical connector Remove the lock assembly from the door with the inside handle cable assembly attached.
Front Side Door Inside Handle Cable Assembly Replacement Preliminary Procedures Remove the front side door trim panel. Refer to Trim Panel Replacement - Side Front Door . Remove the front side door water deflector. Refer to Water Deflector, Check Link Replacement - Front Door .
1Screw, Front Side Door Lock (Qty: 2) Tighten: 9 N.m (80 lb in)
2Lock Assembly, Front Side Door Tip: Raise the window to the full up position. The following items will need to be disconnected for removal and reconnected for installation: Lock cylinder rod Outside handle lock rod by opening the clip Lock assembly electrical connector Remove the lock assembly from the door with the inside handle cable assembly attached.
3Cable Assembly, Front Side Door Inside Handle
NOTE
Refer to Fastener Notice in Cautions and Notices.

Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (w/o UA2)

Scheme 33

Scheme 33: Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (UA2)
CalloutComponent Name
NOTE: Refer to Fastener Notice in Cautions and Notices. Fastener Tightening Specifications: Refer to Fastener Tightening Specifications .
Front Side Door Lock Cover Assembly Replacement Preliminary Procedures Remove the front side door trim panel. Refer to Trim Panel Replacement - Side Front Door . Remove the front side door water deflector. Refer to Water Deflector, Check Link Replacement - Front Door .
1Screw, Front Side Door Lock Cover (Qty: 3) Tighten: 5 N.m (44 lb in)
2Cover Assembly, Front Side Door Lock
Front Side Door Lock Assembly Replacement Preliminary Procedures Remove the front side door trim panel. Refer to Trim Panel Replacement - Side Front Door . Remove the front side door water deflector. Refer to Water Deflector, Check Link Replacement - Front Door .
1Screw, Front Side Door Lock Cover (Qty: 3) Tighten: 5 N.m (44 lb in)
2Cover Assembly, Front Side Door Lock
3Screw, Front Side Door Lock (Qty: 2) Tighten: 9 N.m (80 lb in)
4Lock Assembly, Front Side Door Tip: Raise the window to the full up position. The following items will need to be disconnected for removal and reconnected for installation: Lock cylinder rod Outside handle lock rod by opening the clip Lock assembly electrical connector Remove the lock assembly from the door with the inside handle cable assembly attached.
Front Side Door Inside Handle Cable Assembly Replacement Preliminary Procedures Remove the front side door trim panel. Refer to Trim Panel Replacement - Side Front Door . Remove the front side door water deflector. Refer to Water Deflector, Check Link Replacement - Front Door .
1Screw, Front Side Door Lock Cover (Qty: 3) Tighten: 5 N.m (44 lb in)
2Cover Assembly, Front Side Door Lock
3Screw, Front Side Door Lock (Qty: 2) Tighten: 9 N.m (80 lb in)
4Lock Assembly, Front Side Door Tip: Raise the window to the full up position. The following items will need to be disconnected for removal and reconnected for installation: Lock cylinder rod Outside handle lock rod by opening the clip Lock assembly electrical connector Remove the lock assembly from the door with the inside handle cable assembly attached.
5Cable Assembly, Front Side Door Inside Handle
NOTE
Refer to Fastener Notice in Cautions and Notices.

Lock Assembly, Inside Handle Cable Assembly Replacement - Front Door (UA2)

Scheme 34

Scheme 34: Applique, Weatherstrip, Sealing Strip Replacement - Front Door
CalloutComponent Name
Fastener Tightening Specifications: Refer to Fastener Tightening Specifications .
Front Side Door Window Outer Belt Sealing Strip Assembly Replacement
1Mirror, Outside Rearview Refer to Mirror, Mirror Face Replacement - Front Door .
2Sealing Strip Assembly, Front Side Door Window Outer Belt Tip: Ensure that the outer belt sealing strip tab goes through the hole in the applique.
Front Side Door Window Frame Rear Applique Replacement
1Mirror, Outside Rearview Refer to Mirror, Mirror Face Replacement - Front Door .
2Sealing Strip Assembly, Front Side Door Window Outer Belt Tip: Ensure that the outer belt sealing strip tab goes through the hole in the applique.
3Applique, Front Side Door Window Frame Rear Tip: Applique is installed with double sided tape.
Front Side Door Lower Weatherstrip Replacement
4Weatherstrip, Front Side Door Lower Tip: Push in retainers are molded into the weatherstrip.
Front Side Door Weatherstrip Replacement
5Weatherstrip Assembly, Front Side Door
Front Side Door Front Auxiliary Weatherstrip Assembly Replacement
6Weatherstrip Assembly, Front Side Door Front Auxiliary Tip: Weatherstrip assembly is installed with double sided tape.

Applique, Weatherstrip, Sealing Strip Replacement - Front Door

Scheme 35

Scheme 35: Mirror, Mirror Face Replacement - Front Door
CalloutComponent Name
NOTE: Refer to Fastener Notice in Cautions and Notices. Fastener Tightening Specifications: Refer to Fastener Tightening Specifications .
Outside Rearview Mirror Assembly Replacement
1Trim Assembly, Front Side Door Refer to Trim Panel Replacement - Side Front Door .
2Trim Assembly, Front Side Door Window Inner Refer to Trim Panel Replacement - Side Front Door .
3Connector, Mirror Assembly Outside Rearview Wiring Harness
4Nut, Outside Rearview Mirror (Qty: 3) Tighten: 9 N.m (80 lb in)
5Mirror Assembly, Outside Rearview
Outside Rearview Mirror Glass Replacement
6Mirror Glass, Outside Rearview CAUTION: Refer to Glass and Sheet Metal Handling Caution in Cautions and Notices. Tip: Apply masking tape to the top of the outside of the mirror housing to prevent damage. Push the mirror face inward at the bottom until full travel is reached. Insert a J 38778 Door Trim Pad Clip Remover or equivalent behind the glass and the first rib support and pry outward until the mirror face is released. See Special Tools . When installing the mirror glass align the mirror face to the backing plate and apply pressure, using a rubber sanding block or equivalent, until an audible click is heard.
NOTE
Refer to Fastener Notice in Cautions and Notices.
CAUTION
Refer to Glass and Sheet Metal Handling Caution in Cautions and Notices.

Mirror, Mirror Face Replacement - Front Door

Scheme 36

Scheme 36: Water Deflector, Check Link Replacement - Front Door
CalloutComponent Name
NOTE: Refer to Fastener Notice in Cautions and Notices. Fastener Tightening Specifications: Refer to Fastener Tightening Specifications .
Front Door Water Deflector Assembly Replacement
1Trim Assembly, Front Side Door Refer to Trim Panel Replacement - Side Front Door .
2Deflector Assembly, Front Side Door Water
Front Door Check Link Assembly Replacement
1Trim Assembly, Front Side Door Refer to Trim Panel Replacement - Side Front Door .
2Deflector Assembly, Front Side Door Water
3Bolt, Front Side Door Check Link Tighten: 32 N.m (24 lb ft)
5Nut, Front Side Door Check Link (Qty: 2) Tighten: 10 N.m (89 lb in)
6Link Assembly, Front Side Door Check Tip: Check link assembly is removed and installed from the inside of the door.
NOTE
Refer to Fastener Notice in Cautions and Notices.

Water Deflector, Check Link Replacement - Front Door

Scheme 37

Scheme 37: Striker, Weatherstrip Replacement - Side Door
CalloutComponent Name
NOTE: Refer to Fastener Notice in Cautions and Notices. Fastener Tightening Specifications: Refer to Fastener Tightening Specifications .
Front Side Door Lock Striker Replacement
1Screw, Front Side Door Lock Striker (Qty: 2) Tighten: 28 N.m (21 lb ft)
2Striker Assembly, Front Side Door Lock NOTE: Striker alignment is a crucial part of door latch operation. Do not use the door striker to adjust the door to the vehicle. Failure to properly adjust the striker can result in damage to the door latch and the striker. Tip: Adjust striker as needed. Refer to Lock Striker Adjustment - Door .
Rear Side Door Lock Striker Replacement
3Screw, Rear Side Door Lock Striker (Qty: 2) Tighten: 28 N.m (21 lb ft)
4Striker Assembly, Rear Side Door Lock NOTE: Striker alignment is a crucial part of door latch operation. Do not use the door striker to adjust the door to the vehicle. Failure to properly adjust the striker can result in damage to the door latch and the striker. Tip: Adjust striker as needed. Refer to Lock Striker Adjustment - Door .
Front Side Door Auxiliary Weatherstrip Assembly Replacement Preliminary Procedure: Remove the front door carpet retainer and reinstall when replacement is complete. Refer to Carpet Retainer Replacement - Front in Interior Trim.
5Weatherstrip Assembly, Front Side Door Auxiliary
Rear Side Door Auxiliary Weatherstrip Assembly Replacement Preliminary Procedure: Remove the rear door carpet retainer and reinstall when replacement is complete. Refer to Carpet Retainer Replacement - Rear in Interior Trim.
6Weatherstrip Assembly, Rear Side Door Auxiliary
NOTE
Refer to Fastener Notice in Cautions and Notices.
NOTE
Striker alignment is a crucial part of door latch operation. Do not use the door striker to adjust the door to the vehicle. Failure to properly adjust the striker can result in damage to the door latch and the striker.
NOTE
Striker alignment is a crucial part of door latch operation. Do not use the door striker to adjust the door to the vehicle. Failure to properly adjust the striker can result in damage to the door latch and the striker.

Striker, Weatherstrip Replacement - Side Door

Scheme 38

Scheme 38: Door, Hinge Replacement - Rear Door
CalloutComponent Name
NOTE: Refer to Fastener Notice in Cautions and Notices. Fastener Tightening Specifications: Refer to Fastener Tightening Specifications .
Rear Side Door Assembly Replacement
1Bolt, Rear Side Door Hinge Lower (Qty: 2) Tighten: 25 N.m (18 lb ft)
2Bolt, Rear Side Door Hinge Upper (Qty: 2) Tighten: 25 N.m (18 lb ft)
3Door Assembly, Rear Side Tip: Disconnect the rear door wiring harness connector and reconnect when finished with replacement.
Rear Side Door Lower Hinge Assembly Replacement IMPORTANT: Replace only one hinge at a time.
1Bolt, Rear Side Door Hinge Lower (Qty: 2) Tighten: 25 N.m (18 lb ft)
4Bolt, Rear Side Door Hinge Lower (Qty: 2) Tighten: 25 N.m (18 lb ft)
5Hinge Assembly, Rear Side Door Lower
Rear Side Door Upper Hinge Assembly Replacement IMPORTANT: Replace only one hinge at a time.
2Bolt, Rear Side Door Hinge Upper (Qty: 2) Tighten: 25 N.m (18 lb ft)
6Bolt, Rear Side Door Hinge Upper (Qty: 2) Tighten: 25 N.m (18 lb ft)
7Hinge Assembly, Rear Side Door Upper
NOTE
Refer to Fastener Notice in Cautions and Notices.
IMPORTANT
Replace only one hinge at a time.
IMPORTANT
Replace only one hinge at a time.

Door, Hinge Replacement - Rear Door

Scheme 39

Scheme 39: Channel, Applique, Weatherstrip, Sealing Strip Replacement - Rear Door
CalloutComponent Name
NOTE: Refer to Fastener Notice . Fastener Tightening Specifications: Refer to Fastener Tightening Specifications .
Rear Side Door Window Outer Belt Sealing Strip Assembly Replacement
1Sealing Strip Assembly, Rear Side Door Window Outer Belt Tip: Ensure that the outer belt sealing strip tab goes through the hole in the applique.
Rear Side Door Window Frame Rear Applique Replacement
1Sealing Strip Assembly, Rear Side Door Window Outer Belt Tip: Ensure that the outer belt sealing strip tab goes through the hole in the applique.
2Applique, Rear Side Door Window Frame Rear Tip: Applique is installed with double sided tape.
Rear Side Door Window Inner Weatherstrip Replacement
3Panel, Rear Side Door Trim Refer to Trim Panel Replacement - Side Rear Door .
4Retainer, Rear Side Door Window Inner Weatherstrip (Qty: 2)
5Weatherstrip, Rear Side Door Window Inner
Rear Side Door Window Inner Sealing Strip Replacement
6Sealing Strip, Rear Side Door Window Inner
Rear Side Door Lower Weatherstrip Replacement
7Weatherstrip, Rear Side Door Lower Tip: Push in retainers are molded into the weatherstrip.
NOTE
Refer to Fastener Notice .

Channel, Applique, Weatherstrip, Sealing Strip Replacement - Rear Door

Scheme 40

Scheme 40: Water Deflector, Check Link, Energy Absorber Replacement - Rear Door
CalloutComponent Name
NOTE: Refer to Fastener Notice in Cautions and Notices. Fastener Tightening Specifications: Refer to Fastener Tightening Specifications .
Rear Side Door Absorber Assembly Replacement
1Trim Assembly, Rear Side Door Refer to Trim Panel Replacement - Side Rear Door .
2Absorber Assembly, Rear Side Door
Rear Door Water Deflector Assembly Replacement
1Trim Assembly, Rear Side Door Refer to Trim Panel Replacement - Side Rear Door .
2Absorber Assembly, Rear Side Door
3Deflector Assembly, Rear Side Door Water
Rear Door Check Link Assembly Replacement
1Trim Assembly, Rear Side Door Refer to Trim Panel Replacement - Side Rear Door .
2Absorber Assembly, Rear Side Door
3Deflector Assembly, Rear Side Door Water
4Bolt, Rear Side Door Check Link Tighten: 32 N.m (24 lb ft)
6Nut, Rear Side Door Check Link (Qty: 2) Tighten: 10 N.m (89 lb in)
7Link Assembly, Front Side Door Check Tip: Check link assembly is removed and installed from the inside of the door.
NOTE
Refer to Fastener Notice in Cautions and Notices.

Water Deflector, Check Link, Energy Absorber Replacement - Rear Door

Tools Required

J 36796 Clip Zip Clip Removal Tool. See Special Tools .

J 36796 Clip Zip Clip Removal Tool. See Special Tools .

Window Motor Programming - Express Function

If the vehicles battery has been disconnected, each side door window regulator motor must be reprogrammed in order for the express-UP or express-DOWN feature to operate properly. Keep in mind, that if something is obstructing the window from opening or closing and you continue programming, the window will only express-UP or express-DOWN to the spot where the obstruction occurred. If an obstruction comes in contact with the window during the programming procedure, the procedure will have to be repeated.

The following steps explain how to program the side door window regulator motors

  1. Press and hold the power window switch until the window is fully DOWN.
  2. Continue holding the power window switch for approximately 3 seconds.
  3. Press and hold the power window switch until the window is fully UP.
  4. Continue holding the power window switch for approximately 3 seconds.
  5. The power window regulator motor is now programmed for the express function.
  6. Repeat this process for all of the power windows.

Power Windows System Components

The power windows system consists of the following components

  1. Driver door module (DDM) - GMLAN device that receives and transmits messages and signals for window functionality
  2. Passenger front door module (PDM) - GMLAN device that receives and transmits messages and signals for window functionality
  3. Left rear door module (LRDM) - GMLAN device that receives and transmits messages and signals for window functionality
  4. Right rear door module (RRDM) - GMLAN device that receives and transmits messages and signals for window functionality
  5. Driver door switch assembly (DDSA) - GMLAN device that contains the driver, front passenger, RR and LR window and window lockout switches
  6. Right front power window switch - provides switched ground window switch signals to the PDM for the front passenger window
  7. Left rear power window switch - provides switched ground window switch signals to the LRDM for the left rear passenger window
  8. Right rear power window switch - provides switched ground window switch signals to the RRDM for the right rear passenger window
  9. Left front power window motor - contains position sensors and a module that receives signals from the DDM and provides a status signal to the DDM
  10. Right front power window motor - contains position sensors and a module that receives signals from the PDM and provides a status signal to the PDM
  11. Left rear power window motor - contains position sensors and a module that receives signals from the LRDM and provides a status signal to the LRDM
  12. Right rear power window motor - contains position sensors and a module that receives signals from the RRDM and provides a status signal to the RRDM
  13. DRIVER DR MOD fuse (10-amp)
  14. FRT PASS DR MOD fuse (15-amp)
  15. REAR DR MOD fuse (10 amp)
  16. Power Window Motors Circuit Breaker (30-amp)

Power Window Controls

The driver power window can be controlled by the driver window switch located on the DDSA. The passenger windows can be controlled by the power window switches located on the DDSA or from the power window switch mounted locally on its associated door.

The power windows can be controlled in the following modes

  1. Up
  2. Down
  3. Express Up
  4. Express Down

Window Lockout Feature

The window lockout switch is part of the DDSA. The lockout function is used to prevent the passenger door windows from being operated from their locally mounted switches. When the lockout switch is pressed momentarily, the switch contacts are briefly closed, the LED indicator on the switch button is illuminated, and the DDSA processes the switch signal. The DDSA sends the switch status via GMLAN serial data to the passenger door modules. The passenger door modules then prohibit the windows from being operated from the locally mounted passenger door window switches. When the lockout function has been activated, the passenger door windows can still be operated from the driver door by using the window switches built into the DDSA. the front passenger window can be personalized to operate when the window lockout function is active. Refer to Vehicle Personalization (w/o Voice Recognition) or Vehicle Personalization (w/Voice Recognition) in Personalization.

Power Door Latch System Components

  1. Remote control door lock receiver (RCDLR) - GMLAN device that provides passive keyless entry status information to the DDM and PDM
  2. Driver door module (DDM) - GMLAN device that receives door handle switch inputs and controls the power door latches
  3. Passenger door module (PDM) - GMLAN device that receives door handle switch inputs and controls the power door latches
  4. Door handle assembly - includes the lift handle and unlatch enable switches on the driver and front
  5. Power door latches - electrically operated door latches in the driver and front passenger doors
  6. DRIVER DR MOD 10 A fuse
  7. FRT PASS DR MOD 15 A fuse

Power Door Latch Controls

Control of the power door latches is dependent on the door lock status. If the status of the door lock system is UNLOCK, the power door latches will electrically release after lifting the exterior door handle. If the status of the door lock system is LOCK, one of the following inputs will be required before the latch will release

  1. A door unlock switch activation
  2. A door key cylinder unlock switch activation
  3. An active keyless entry unlock command
  4. A passive keyless entry unlock command message is received by the DDM or PDM from the RCDLR

Once any of the above inputs has been received, the power door latches will electrically release after lifting the exterior door handle.

The interior door handles provide a mechanical link between the handle and the latch and requires no electrical inputs or outputs to release the door latch.

For further information on the power door lock status, refer to Power Door Locks Description and Operation . For further information on the active and passive keyless entry system, refer to Keyless Entry System Description and Operation in Keyless Entry.

Power Door Lock Components

The power door lock system consists of the following components

  1. Driver door lock switch - provides a switched ground signal to the DDSA for both lock and unlock switch activations
  2. Passenger front door lock switch - provides a switched ground signal to the PDM for both lock and unlock switch activations
  3. Driver door switch assembly (DDSA) - GMLAN device that communicates lock and unlock requests to the door modules
  4. Driver door module (DDM) - GMLAN device that controls the driver door lock status indicator and deadbolt lock actuator on export vehicles
  5. Passenger front door module (PDM) - GMLAN device that controls the front passenger door lock status indicator and deadbolt lock actuator on export vehicles
  6. Left rear door module (LRDM) - GMLAN device that controls the left rear door lock actuator and deadbolt lock actuator on export vehicles
  7. Right rear door module (RRDM) - GMLAN device that controls the left rear door lock actuator and deadbolt lock actuator on export vehicles
  8. Driver door lock status indicator - red LED located on driver door trim that illuminates when the lock system is in a virtual state of lock
  9. Passenger front door lock status indicator - red LED located on driver door trim that illuminates when the lock system is in a virtual state of lock
  10. Left rear door latch assembly - contains the door lock actuator and deadbolt lock actuator on export vehicles
  11. Right rear door latch assembly - contains the door lock actuator and deadbolt lock actuator on export vehicles
  12. Remote Control Door Lock Receiver (RCDLR) - GMLAN device that receives RFA transmissions and communicates with the door modules for lock and unlock commands
  13. Driver DR MOD fuse (10-amp) - located in the left rear fuse block and is hot at all times
  14. FRT PASS DR MOD fuse (15-amp) - located in the right rear fuse block and is hot at all times
  15. REAR DR MOD fuse (10-amp) - located in the left rear fuse block and is hot at all times
  16. GMLAN serial data link

Door Lock System Controls

The power door lock system can be controlled by any of the following

  1. Automatic door lock function
  2. Driver door key cylinder unlock switch activation
  3. Driver door key cylinder lock switch activation (Export)
  4. Power door lock switch activation
  5. Remote keyless entry transmission

Power Door Lock Switches

The front passenger door lock switch is wired to the PDM. The lock switch receives a constant ground source. There are 2 signal circuits, one for lock signal, and one for unlock signal. When the switch is activated for a lock or unlock function, the normally open switch contacts for that function are closed and provide a switched ground signal to the PDM.

The driver door lock switch is wired to the DDSA. The lock switch receives a constant ground source. There are 2 signal circuits, one for lock signal, and one for unlock signal. When the switch is activated for a lock or unlock function, the normally open switch contacts for that function are closed and provide a switched ground signal to the DDSA. These switch activations are detected and processed by the DDSA and then communicated to the DDM via a GMLAN message.

Power Door Lock Motors

A power door lock motor is contained within each rear door latch assembly. The RRDM and LRDM supplies voltage and ground, through the door lock actuator motor control circuits to its associated door lock actuator motor. The power door lock motors are reversible. The function performed by the lock motor depends on which motor control circuit the voltage is applied to, and which motor control circuit the ground is applied to. To perform a lock function, the module momentarily applies voltage to the door lock motor lock control circuit, and ground to the door lock motor unlock control circuit. To perform a unlock function, the door module reverses polarity and momentarily applies voltage to the door lock motor unlock control circuit, and ground to the door lock motor lock control circuit.

Power Door Lock Deadbolt Motors (Export)

Export vehicles may be equipped with the deadbolt feature, which includes a reversible deadbolt motor contained within each door latch assembly. Each deadbolt motor is wired to the associated door module through 2 circuits; the deadbolt motor lock control circuit and the door lock motor unlock control circuit. To deadbolt a door, the door module locks the door by momentarily applying voltage to the door lock motor lock control circuit, and ground to the door lock motor unlock control circuit. To complete the deadbolting, the door module then momentarily applies voltage to the deadbolt motor control circuit and ground to the door lock motor unlock control circuit. Once the door is deadbolted, the mechanical lock/unlock linkage within the door lock actuator is physically disconnected so that the door can not be manually unlocked. If the content theft feature is armed at the same time, the interior door lock switches will not operate the locks.

To undeadbolt the door, the door module reverses the polarity, applying battery voltage to the door lock motor unlock control circuit, and ground to the deadbolt motor control circuit.

Automatic Door Locks

The automatic door lock system provides for the locking or unlocking of one or all of the doors when shifting the transmission. When the vehicle doors are closed with the ignition turned ON and the transmission is shifted out of PARK, all doors will lock. When the vehicle is stopped and the transmission is shifted into PARK, one or all of the doors will unlock.

Operation of the automatic door lock system also depends upon door status information gathered by the associated door module, and examined by the RCDLR. The system will not operate properly if the RCDLR, which is the door lock master, detects that a vehicle door is open. Each door lock actuator contains a door open switch. Each door open switch receives voltage and ground from the associated door module. When a door is open, the switch closes, voltage flows through the switch, and the door module interprets the flow of voltage as a door open input. The door module sends this information over the GMLAN serial data circuit where it is detected by the RCDLR. If the RCDLR determines that one of the vehicle doors is open, automatic door locking will not be permitted.

The signals supplied by the door open switches are also used by the lighting system in order to determine when to turn the vehicle courtesy lamps ON or OFF. For more information concerning courtesy lamps and the door open switches, refer to Interior Lighting Systems Description and Operation in Lighting Systems.

It should further be noted that, while each door open switch shares its ground circuit with another switch in the door lock actuator, the door ajar indicator switch, the 2 switches must not be confused when service is required. Unlike the door open switch, the door ajar indicator switch has no affect on door locking. For more information concerning door ajar indicators and the door ajar indicator switches, refer to Door Ajar Indicator Description and Operation .

Automatic door locking is programmed during the manufacturing process, but it can be custom programmed by the operator to fit individual preferences. For information concerning custom programming available and programming instructions, refer to Driver Personalization in Personalization.

Central Door Unlock

The vehicle may be equipped with the central door unlock feature. With this feature, all doors can be unlocked from the driver door using the door key. To operate the feature, the door key is inserted into the driver door lock cylinder, turned to the unlock position and held for 3 seconds or longer, or turned to the unlock position twice within 3 seconds. A mechanical linkage rod connects the driver door lock cylinder to the key cylinder unlock switch, which is built into the driver door latch assembly. The key cylinder unlock switch contacts, which are normally open, receive a constant ground via the ground circuit. When the door key is turned to unlock, the switch contacts close and the DDM detects a switched ground. The DDM sends a message via GMLAN serial data to the RCDLR, indicating the key cylinder unlock switch request. The RCDLR is the master of all lock and unlock operations. If the RCDLR determines that the key cylinder unlock switch request is valid and conditions are correct for the door modules to perform the unlock function, it sends a message via GMLAN serial data back to all door modules to unlock all doors.

Central Door Lock and Deadbolt (Export)

Some export vehicles may be equipped with the central door lock feature. Some export vehicles may have both the central door lock and deadbolt features. With the central door lock feature, all doors can be locked from the driver door using the door key. With the central door lock and deadbolt features, all doors can be locked and deadbolted from the driver door using the door key. When the doors have been deadbolted, they cannot be unlocked using the manual lock buttons. If the content theft feature is armed at the same time, the interior door lock switches will not operate the locks. All doors can be undeadbolted using the driver door key, however, only the driver door will be unlocked. After undeadbolting with the door key, the passenger doors can be unlocked manually, or by using either the interior lock switches or the remote function actuator (RFA).

To operate the central door lock feature, the door key is inserted into the driver door lock cylinder and turned to the lock position. This causes all doors to lock immediately. A mechanical linkage connects the driver door lock cylinder to the key cylinder lock switch, which is built into the driver door lock actuator. The key cylinder lock switch contacts, which are normally open, receive a constant ground source ground circuit. When the door key is turned to lock, the switch contacts close and the DDM detects a switched ground signal The DDM then sends a message via GMLAN serial data to the RCDLR, indicating the key cylinder lock switch request. If the RCDLR determines that the key cylinder lock switch request is valid and conditions are correct for the door modules to perform the lock function, a message is sent via GMLAN serial data back to all door modules to lock all doors.

To operate the deadbolt feature, the door key is inserted into the driver door lock cylinder and turned to the lock position. This causes all doors to lock immediately. If the door key is then held to the Lock position for 3 seconds or longer, or, turned to the Lock position twice within 3 seconds, the DDM interprets the key cylinder lock switch input as a deadbolt request. The DDM then sends a message via GMLAN serial data to the RCDLR indicating the request. If the RCDLR determines that the deadbolt request is valid and conditions are correct for the door modules to perform the deadbolt function, a message is sent via GMLAN serial data to all door modules to deadbolt all doors. When the doors are deadbolted, all doors are locked and the mechanical lock/unlock linkage within each door lock actuator is physically disconnected so that no door can be manually unlocked. If the content theft feature is armed at the same time, the interior door lock switches will not operate the locks.

To undeadbolt the doors with the driver door key, the key cylinder unlock switch is used. The key cylinder unlock switch input is interpreted as an undeadbolt request because the vehicles content options are configured for export. The normally open key cylinder unlock switch contacts receive a constant ground source. When the driver door lock cylinder is turned to unlock, the switch contacts close and the DDM detects a switched ground signal. The DDM then sends a message via GMLAN serial data to the RCDLR indicating the switch request. The RCDLR interprets the key cylinder unlock switch request as an undeadbolt request. If all conditions are correct, the RCDLR sends a message back to all door modules to undeadbolt. The driver door will be unlocked and undeadbolted while the passenger doors will be undeadbolted only. The passenger doors can be unlocked manually, or by using either the interior lock switches or the remote function actuator (RFA).

By performing the following actions, the doors can be locked and deadbolted or unlocked and undeadbolted using the remote function actuator (RFA)

  1. Press the RFA lock button once to lock all doors, then press a second time within 3 seconds to deadbolt all doors.
  2. Press the RFA unlock button once to undeadbolt and unlock the driver door and undeadbolt all passenger doors, then press a second time within 3 seconds to unlock all passenger doors

Door Ajar Indicator System Components

The door ajar indicator system consists of the following components.

  1. Driver door module (DDM) - GMLAN device that receives the switched input from the door ajar switches and communicates the status to the Instrument Panel Cluster (IPC)
  2. Passenger front door module (PDM) - GMLAN device that receives the switched input from the door ajar switches and communicates the status to the Instrument Panel Cluster (IPC)
  3. Left rear door module (LRDM) - GMLAN device that receives the switched input from the door ajar switches and communicates the status to the Instrument Panel Cluster (IPC)
  4. Right rear door module (RRDM) - GMLAN device that receives the switched input from the door ajar switches and communicates the status to the Instrument Panel Cluster (IPC)
  5. Driver information center (DIC) - Part of the Instrument Panel Cluster (IPC)
  6. Integrated radio chassis (IRC) - GMLAN device that will provide an audible warning for the door ajar indicator system
  7. Driver door ajar switch - part of the door latch and provides a switched ground signal for both door ajar and door open
  8. Passenger door ajar switch - part of the door latch and provides a switched ground signal for both door ajar and door open
  9. Left rear door ajar switch - part of the door latch and provides a switched ground signal for both door ajar and door open
  10. Right rear door ajar switch - part of the door latch and provides a switched ground signal for both door ajar and door open

The door ajar indicator system function is to alert the vehicle operator when a vehicle door has inadvertently been left ajar or open. Failure of the door ajar indicator system does not affect door locks or any other vehicle system.

Driver Door Ajar Switch

The DDM receives a discrete input from the driver door ajar switch. The IPC and IRC receive the status of the driver door from the DDM via GMLAN serial data. When the driver door is open/ajar and the vehicle is in any gear other than PARK, the driver information center (DIC) will display DRIVER DOOR AJAR. If the door is still ajar and the vehicles speed is greater than 4.8 km/h (3 mph) the DDM will send GMLAN serial data message to the IRC requesting 5 chimes to sound.

Passenger Door Ajar Switch

The PDM receives a discrete input from the passenger front door ajar switch. The IPC and IRC receive the status of the passenger door from the PDM via GMLAN serial data. When the passenger door is open/ajar and the vehicle is in any gear other than PARK, the driver information center (DIC) will display PASSENGER DOOR AJAR. If the door is still ajar when the vehicles speed is greater than 4.8 km/h (3 mph) the PDM will send a GMLAN serial data message to the IRC requesting 5 chimes to sound.

Left Rear Door Ajar Switch

The LRDM receives a discrete input from the left rear door ajar switch. The IPC and IRC receive the status of the left rear door from the LRDM via GMLAN serial data. When the left rear door is open/ajar and the vehicle is in any gear other than PARK, the driver information center (DIC) will display LEFT REAR DOOR AJAR. If the door is still ajar when the vehicles speed is greater than 4.8 km/h (3 mph) the LRDM will send a GMLAN serial data message to the IRC requesting 5 chimes to sound.

Right Rear Door Ajar Switch

The RRDM receives a discrete input from the right rear door ajar switch. The IPC and IRC receive the status of the right rear door from the RRDM via GMLAN serial data. When the right rear door is open/ajar and the vehicle is in any gear other than PARK, the driver information center (DIC) will display RIGHT REAR DOOR AJAR. If the door is still ajar when the vehicles speed is greater than 4.8 km/h (3 mph) the RRDM will send a GMLAN serial data message to the IRC requesting 5 chimes to sound.

Outside Mirror System Components

The power outside rearview mirror system consists of the following components

  1. Driver door switch assembly (DDSA) - GMLAN device that contains the mirror select, fold and direction switches.
  2. Driver door module (DDM) - GMLAN device that controls the mirror horizontal, vertical and fold motors. Supplies a 5 volt and low reference to the mirror position sensors, interprets and stores their positions.
  3. Passenger front door module (PDM) - GMLAN device that controls the mirror horizontal, vertical and fold motors. Supplies a 5 volt and low reference to the mirror position sensors, interprets and stores their positions.
  4. Remote control door lock receiver (RCDLR) - GMLAN device that provides driver identification information to the DDM and PDM for memory recalls.
  5. Base or navigation radio - GMLAN device that provides driver identification setup and recall information to the DDM and PDM.
  6. Driver outside mirror - contains horizontal, vertical and fold mirror motors, heating elements, auto dimming and also horizontal and vertical position sensors if equipped.
  7. Passenger outside mirror- contains horizontal, vertical and fold mirror motors, heating elements, auto dimming and also horizontal and vertical position sensors if equipped.
  8. DRIVER DR MOD 10 A fuse
  9. FRT PASS DR MOD 15 A fuse

Outside Rearview Mirror Controls

For non memory mirrors, the outside rearview mirrors are controlled by the driver door switch assembly (DDSA) which contains the mirror control switches. The DDSA decodes mirror control switch activations while the door modules apply battery voltage and ground to their respective mirror motors to move the mirrors to the desired positions.

For memory mirror applications, the mirrors can be controlled as outlined above or by any of the following

  1. A keyless entry unlock transmission - which will position the mirrors, among other features, to predetermined positions for up to two different drivers.
  2. A passive keyless entry command - upon opening the driver door, to predetermined positions for up to two different drivers.
  3. A memory recall activation through the radio.
  4. A voice activation memory recall through the navigation radio.

For further information on personalizing the memory recall functions, refer to Driver Personalization in Personalization.