Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT PRE-TENSIONER"
The Supplemental Restraint System such as "AIR BAG" and "SEAT BELT PRE-TENSIONER", used along with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain types of collision. Information necessary to service the system safely is included in the SRS AIRBAG and SEAT BELTS article of this Service Information.
| WARNING | To avoid rendering the SRS inoperative, which could increase the risk of personal injury or death in the event of a collision which would result in air bag inflation, all maintenance must be performed by an authorized NISSAN/INFINITI dealer. Improper maintenance, including incorrect removal and installation of the SRS, can lead to personal injury caused by unintentional activation of the system. For removal of Spiral Cable and Air Bag Module, see the SRS AIRBAG . Do not use electrical test equipment on any circuit related to the SRS unless instructed to in this Service Information. SRS wiring harnesses can be identified by yellow and/or orange harnesses or harness connectors. |
PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS
| WARNING | When working near the Airbag Diagnosis Sensor Unit or other Airbag System sensors with the Ignition ON or engine running, DO NOT use air or electric power tools or strike near the sensor(s) with a hammer. Heavy vibration could activate the sensor(s) and deploy the air bag(s), possibly causing serious injury. When using air or electric power tools or hammers, always switch the Ignition OFF, disconnect the battery and wait at least three minutes before performing any service. |
Precaution for Work
- When removing or disassembling each component, be careful not to damage or deform it. If a component may be subject to interference, be sure to protect it with a shop cloth.
- When removing (disengaging) components with a screwdriver or similar tool, be sure to wrap the component with a shop cloth or vinyl tape to protect it.
- Protect the removed parts with a shop cloth and prevent them from being dropped.
- Replace a deformed or damaged clip.
- If a part is specified as a non-reusable part, always replace it with a new one.
- Be sure to tighten bolts and nuts securely to the specified torque.
- After installation is complete, be sure to check that each part works properly.
- Follow the steps below to clean components: Water soluble dirt
- Dip a soft cloth into lukewarm water, wring the water out of the cloth and wipe the dirty area.
- Then rub with a soft, dry cloth. Oily dirt
- Dip a soft cloth into lukewarm water with mild detergent (concentration: within 2 to 3%) and wipe the dirty area.
- Then dip a cloth into fresh water, wring the water out of the cloth and wipe the detergent off.
- Then rub with a soft, dry cloth. Do not use organic solvent such as thinner, benzene, alcohol or gasoline. For genuine leather seats, use a genuine leather seat cleaner.
Special Service Tools
The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.
Tool number (Kent-Moore No.) Tool name Description - (J-46534) Trim Tool Set Removing trim components
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Commercial Service Tools
Tool name Description Power tool Loosening nuts, screws and bolts
Scheme 21
| No. | Component | Function |
|---|---|---|
| 1. | Rod antenna | Refer to " ROD ANTENNA, ANTENNA AMP. AND ANTENNA FEEDER ". |
| 2. | Antenna base (antenna amp.) | |
| 3. | Rear door speaker RH | Refer to " SPEAKER ". |
| 4. | Front door speaker RH | |
| 5. | Front door speaker LH | |
| 6. | Rear door speaker LH | |
| 7. | Audio unit | Refer to " AUDIO UNIT ". |
| 8. | Steering wheel audio control switches | Refer to " STEERING SWITCH ". |
| 9. | Bluetooth® control unit | Refer to " BLUETOOTH CONTROL UNIT ". |
| 10. | Bluetooth® antenna | Refer to " BLUETOOTH ANTENNA ". |
| 11. | Microphone | Refer to " MICROPHONE ". |
Scheme 22
- AM/FM electronic tuner radio, CD player, and auxiliary input jack are integrated into the audio unit.
- The audio unit supports CD-R/CD-RW and provides the playback of MP3/WMA music files.
Scheme 23
- 16.5 cm (6.5 in) speakers are installed in the bottom of the front doors.
- Sound signals are input from the audio unit to output high, mid and low range sounds.
REAR DOOR SPEAKER
- 16.5 cm (6.5 in) speakers are installed in the bottom of the rear doors.
- Sound signals are input from the audio unit to output high, mid and low range sounds.
Scheme 24
- Inputs the TEL voice signal from Bluetooth® antenna and outputs it to the audio unit
- Connected to the audio unit via AV communication.
Bluetooth Antenna
Receives the TEL voice signal from cellular phone and outputs it to the Bluetooth® control unit.
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- Operations for audio and hands-free phone are possible.
- Switch is connected to the Bluetooth® control unit.
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- The microphone is installed in the roof in front of the map lamp assembly.
- Power is supplied from the Bluetooth® control unit.
RADIO ANTENNA
AM/FM radio rod antenna and antenna base is located on the rear of the roof. The antenna amp. is built into the antenna base.
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AUDIO SYSTEM
The audio system consists of the following components
- Audio unit
- Front door speakers
- Rear door speakers
- Steering switches
- Antenna amp.
- Rod antenna
When the audio system is on, AM/FM signals received by the rod antenna are amplified by the antenna amp. and sent to the audio unit. The audio unit then sends audio signals to the front door speakers and rear door speakers.
Refer to Owner's Manual for audio system operating instructions.
Bluetooth® Control Unit
When the ignition switch is turned to ACC or ON, the Bluetooth® control unit will power up. During power up, the Bluetooth® control unit is initialized and performs various self-checks. Initialization may take up to 20 seconds. If a phone is present in the vehicle and paired with the Bluetooth® control unit, Nissan Voice Recognition will then become active. Bluetooth® telephone functions can be turned off using the Nissan Voice Recognition system.
Steering Switches
When buttons on the steering switches are pushed, the resistance in steering wheel audio control switch circuit changes, depending on which button is pushed. The Bluetooth® control unit uses this signal to perform various functions while navigating through the voice recognition system.
The following functions can be performed using the steering switches
- Initiate self-diagnosis of the Bluetooth® telephone system
- Start a voice recognition session
- Answer and end telephone calls
- Adjust the volume of calls
Microphone
The microphone is located in the roof console assembly. The microphone sends a signal to the Bluetooth® control unit. The microphone can be actively tested during self-diagnosis.
Audio Unit
The audio unit receives signals from the Bluetooth® control unit and sends audio signals to the speakers.
SPEED SENSITIVE VOLUME SYSTEM
Volume level of this system goes up and down automatically in proportion to the vehicle speed. The control level can be selected by the customer. Refer to Owner's Manual for operating instructions.
Bluetooth® CONTROL UNIT INITIALIZATION CHECKS
- Internal control unit failure
- Bluetooth® antenna connection open or shorted
- Steering wheel audio control switches [ (PHONE/SEND), (PHONE/END)] stuck closed
- Vehicle speed pulse count
- Microphone connection test (with playback to operator)
- Bluetooth® inquiry check
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- Turn ignition switch to ACC or ON.
- Wait for the Bluetooth® system to complete initialization. This may take up to 20 seconds.
- Press and hold the steering wheel audio control switch (PHONE/SEND) button for at least 5 seconds. The Bluetooth® system will begin to play a verbal prompt.
- While the prompt is playing, press and hold the steering wheel audio control switch (PHONE/END) button until you hear the "Diagnostics mode" prompt. The Bluetooth® system will sound a 5-second beep.
- While the beep is sounding, press and hold the steering wheel audio control switch (PHONE/END) button again until you hear prompts.
- The Bluetooth® system has now entered into the diagnostic mode. Results of the diagnostic checks will be verbalized to the technician. Refer to " «WORK FLOW»(ref-675622-S06854852682014120500000) ".
- After the failure records are reported, an interactive microphone test will be performed. Follow the voice prompt. If the microphone test fails, refer to " «WORK FLOW»(ref-675622-S06854852682014120500000) ".
Work Flow
| Failure Message | Action |
|---|---|
| "Internal failure" | Replace Bluetooth® control unit. Refer to " REMOVAL AND INSTALLATION ". |
| "Bluetooth® antenna open" | Inspect harness connection. Replace Bluetooth® antenna. Refer to " REMOVAL AND INSTALLATION ". |
| "Bluetooth® antenna shorted" | |
| "Phone/Send for Hands Free System is stuck" | Check steering switches. Refer to " DIAGNOSIS PROCEDURE ". |
| "Phone/End for the Hands Free System is stuck" | |
| "Microphone test" (failed interactive test) | Inspect harness between Bluetooth® control unit and microphone. Replace microphone. Refer to " REMOVAL AND INSTALLATION ". |
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PHYSICAL VALUES
Terminal (Wire color) Description Condition Reference value (Approx.) + - Signal name Input/Output Ignition switch Operation 2 (GR) 3 (P) Sound signal front speaker LH Output ON Sound output. 4 (W) 5 (R) Sound signal rear speaker LH Output ON Sound output. 6 (BR) 15 (GR) Steering switch signal A Input ON Press SOURCE switch 0V Press switch 1.0V Press switch 2.0V Press switch 3.0V Except above 5.0V 7 (W) Ground ACC power supply Input ACC - Battery voltage 9 (LG/R) 8 (B) Illumination control signal Input ON Headlamps ON. Battery voltage 11 (O) 12 (V) Sound signal front speaker RH Output ON Sound output. 13 (L) 14 (Y) Sound signal rear speaker RH Output ON Sound output. 16 (V) 15 (GR) Steering switch signal B Input ON Press switch 0V Press switch 1.0V Press switch 2.0V Except above 5.0V 18 (LG) Ground Vehicle speed signal Input ON When vehicle speed is approx. 40 km/h (25 MPH). 19 (Y) Ground Battery power supply Input OFF - Battery voltage 22 (B/W) Ground EQ2 Ground - ON - 0 V 24 (B) Ground EQ4 Ground - ON - 0 V 27 (SB) - AV communication (H) Input/Output - - - 28 (LG) - AV communication (L) Input/Output - - - 29 (P) Ground TEL ON Output ON - - 30 (Shield) - TEL voice signal shield - - - - 32 (G) 31 (R) TEL voice signal Input ON During voice guide output with switch pressed. 37 (B) Ground Antenna amp. ON signal Output ON Audio unit ON, AM or FM selected. Battery voltage 38 (B) Ground AM/FM antenna signal Input ON Audio unit ON, AM or FM selected. 5.0 V
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Terminal (wire color) Description Condition Reference value (Approx.) + - Signal name Input/output Ignition switch Operation 1 (Y/G) Ground Battery power Input OFF - Battery voltage 2 (L/Y) Ground ACC power Input ACC - Battery voltage 3 (O) Ground IGN power Input ON - Battery voltage 4 (B) Ground Ground - ON - 0V 7 (P) 8 (Shield) MIC in signal Input - - - 9 (W) 10 (B) Audio out Output ACC or ON Bluetooth® control unit sends audio signal 11 (SB) Ground Tel ON signal Output ON While using hands free phone system 0V Except above 5.0V 12 (R) 14 (G) LAD IN 1 Input ON Press SOURCE switch 0V Press switch 1.0V Press switch 2.0V Press switch 3.0V Except above 5.0V 13 (P) 14 (G) LAD IN 2 Input ON Press switch 0V Press switch 1.0V Press switch 2.0V Except above 5.0V 17 (BR) 19 (GR) LAD OUT 1 Output ON Press SOURCE switch 0V Press switch 1.0V Press switch 2.0V Press switch 3.0V Except above 5.0V 18 (V) 19 (GR) LAD OUT 2 Output ON Press switch 0V Press switch 1.0V Press switch 2.0V Except above 5.0V 21 (B) Ground CONT2 Ground - ON - 0V 22 (B) Ground CONT3 Ground - ON - 0V 24 (B) Ground CONT5 Ground - ON - 0V 27 (B) Ground CONT6 Ground - ON - 0V 28 (Y) Ground Vehicle speed signal (2-pulse) Input ON When vehicle speed is approx. 40 km/h (25 MPH) 29 (L) Ground Microphone power Output ON - 5V 33 (SB) - AV communication (H) - - - - 34 (LG) - AV communication (L) - - - - 37 (LG) - AV communication jumper (H) - - - - 38 (LG) - AV communication jumper (H) - - - - 39 (SB) - AV communication jumper (L) - - - - 40 (SB) - AV communication jumper (L) - - - - 41 (B) - Bluetooth® antenna - - - - 42 (Shield) - Bluetooth® antenna shield
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DETAILED FLOW
- GET INFORMATION FOR SYMPTOM Get detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred). : GO TO 2.
- CONFIRM THE SYMPTOM Try to confirm the symptom described by the customer. Verify relation between the symptom and the condition when the symptom is detected. Refer to " «SYMPTOM TABLE»(ref-675622-S39413118712014120500000) ". : GO TO 3.
- DETECT MALFUNCTIONING PART BY DIAGNOSTIC PROCEDURE Inspect according to Diagnostic Procedure of the system. Is malfunctioning part detected? YES: GO TO 4. NO: GO TO 2 .
- REPAIR OR REPLACE THE MALFUNCTIONING PART Repair or replace the malfunctioning part. Reconnect parts or connectors disconnected during Diagnostic Procedure. : GO TO 5.
- FINAL CHECK Refer to confirmed symptom in step 2 , and make sure that the symptom is not detected. Was the repair confirmed? YES: Inspection End. NO: GO TO 2 .
| Symptoms | Check items | Probable malfunction location |
|---|---|---|
| The disk cannot be removed. | Audio unit | Malfunction in audio unit. Refer to " ON BOARD DIAGNOSIS FUNCTION ". |
| No sound comes out or the level of the sound is low. | No sound from all speakers. | Speaker circuit shorted to ground. Refer to " WIRING DIAGRAM ". Audio unit power supply and ground circuits malfunction. Refer to " AUDIO UNIT: DIAGNOSIS PROCEDURE ". |
| Only a certain speaker (front door speaker LH, front door speaker RH, rear door speaker LH, rear door speaker RH) does not output sound. | Poor connector connection of speaker. Sound signal circuit malfunction between audio unit and speaker. Refer to: " DIAGNOSIS PROCEDURE " (front door speaker). " DIAGNOSIS PROCEDURE " (rear door speaker). Malfunction in speaker. Refer to: " REMOVAL AND INSTALLATION " (front door speaker). " REMOVAL AND INSTALLATION " (rear door speaker). Malfunction in audio unit. Refer to " ON BOARD DIAGNOSIS FUNCTION ". | |
| Noise is mixed with audio. | Noise comes out from all speakers. | Malfunction in audio unit. Refer to " ON BOARD DIAGNOSIS FUNCTION ". |
| Noise comes out only from a certain speaker (front door speaker LH, front door speaker RH, rear door speaker LH, rear door speaker RH). | Poor connector connection of speaker. Sound signal circuit malfunction between audio unit and speaker. Refer to: " DIAGNOSIS PROCEDURE " (front door speaker). " DIAGNOSIS PROCEDURE " (rear door speaker). Malfunction in speaker. Poor Installation of speaker (e.g. backlash and looseness). Refer to: " REMOVAL AND INSTALLATION " (front door speaker). " REMOVAL AND INSTALLATION " (rear door speaker). Malfunction in audio unit. Refer to " ON BOARD DIAGNOSIS FUNCTION ". | |
| Noise is mixed with radio only (when the vehicle hits a bump or while driving over bad roads) | Poor connector connection of antenna or antenna feeder. Refer to " FEEDER LAYOUT ". | |
| No radio reception or poor reception. | Other audio sounds are normal. Any radio station cannot be received or poor reception is caused even after moving to a service area with good reception (e.g. a place with clear view and no obstacles generating external noises). | Antenna amp. ON signal circuit malfunction. Refer to " REFERENCE VALUE ". Poor connector connection of antenna or antenna feeder. Refer to " FEEDER LAYOUT ". |
| Buzz/rattle sound from speaker | The majority of buzz/rattle sounds are not indicative of an issue with the speaker, usually something nearby the speaker is causing the buzz/rattle. | Refer to SQUEAK AND RATTLE TROUBLE DIAGNOSES in the appropriate interior trim article. |
- Before performing diagnosis, confirm that the cellular phone being used by the customer is compatible with the vehicle.
- It is possible that a malfunction is occurring due to a version change of the phone even though the phone is a compatible type. This can be confirmed by changing the cellular phone to another compatible type, and check that it operates normally. It is important to determine whether the cause of the malfunction is the vehicle or the cellular phone.
Check Compatibility
- Make sure the customer's Bluetooth® related concern is understood.
- Verify the customer's concern. NOTE: The customer's phone may be required, depending upon their concern.
- Write down the customer's phone brand, model and service provider. NOTE: It is necessary to know the service provider. On occasion, a given phone may be on the approved list with one provider, but may not be on the approved list with other providers.
- Go to "www.nissanusa.com/bluetooth/". Using the website's search engine, find out if the customer's phone is on the approved list. If the customer's phone is NOT on the approved list: Stop diagnosis here. The customer needs to obtain a Bluetooth® phone that is on the approved list before any further action. If the feature related to the customer's concern shows as "N" (not compatible): Stop diagnosis here. If the customer still wants the feature to function, they will need to get an approved phone showing the feature as "Y" (compatible) in the "Basic Features". If the feature related to the customer's concern shows as "Y" (compatible): Perform diagnosis as per the following table. Symptoms Check items Probable malfunction location Does not recognize cellular phone connection (no connection is displayed on the display at the guide). Repeat the registration of cellular phone. Malfunction in audio unit. Replace audio unit. Refer to " «REMOVAL AND INSTALLATION»(ref-675622-S16684214222014120500000) ". Hands-free phone cannot be established. Hands-free phone operation can be made, but the communication cannot be established. Hands-free phone operation can be performed, however, voice between each other cannot be heard during the conversation. The other party's voice cannot be heard by hands-free phone. Check the "microphone speaker" in Inspection & Adjustment Mode if sound is heard. Originating sound is not heard by the other party with hands-free phone communication. Sound operation function is normal. Sound operation function does not work. Microphone signal circuit malfunction. Refer to " «DIAGNOSIS PROCEDURE»(ref-675622-S00862577942014120500000) ". The system cannot be operated. The voice recognition can be controlled. Steering switch's and switch works, but does not work. Steering switch malfunction. Replace steering switch. Refer to " «REMOVAL AND INSTALLATION»(ref-675622-S03610546322014120500000) ". Steering switch's and switches do not work. Steering switch signal circuit malfunction. Refer to " «DIAGNOSIS PROCEDURE»(ref-675622-S13370678832014120500000) ". All steering switches do not work. Steering switch ground circuit malfunction. Refer to " «DIAGNOSIS PROCEDURE»(ref-675622-S13370678832014120500000) ".
| Symptom | Cause and Counter measure |
|---|---|
| Does not recognize cellular phone connection (No connection is displayed on the display at the guide). | Some Bluetooth® enabled cellular phones may not be recognized by the in-vehicle phone module. Refer to " (CHECK COMPATIBILITY) " in " SYMPTOM TABLE ". |
| Cannot use hands-free phone. | Customer will not be able to use a hands-free phone under the following conditions: The vehicle is outside of the telephone service area. The vehicle is in an area where it is difficult to receive radio waves; such as in a tunnel, in an underground parking garage, near a tall building or in a mountainous area. The cellular phone is locked to prevent it from being dialed. NOTE: While a cellular phone is connected through the Bluetooth® wireless connection, the battery power of the cellular phone may discharge quicker than usual. The Bluetooth® Hands-Free Phone System cannot charge cellular phones. |
| The other party's voice cannot be heard by hands-free phone. | When the radio wave condition is not ideal or ambient sound is too loud, it may be difficult to hear the other person's voice during a call. |
| Poor sound quality. | Do not place the cellular phone in an area surrounded by metal or far away from the in-vehicle phone module to prevent tone quality degradation and wireless connection disruption. |
| NOTE |
|---|
| While a cellular phone is connected through the Bluetooth® wireless connection, the battery power of the cellular phone may discharge quicker than usual. The Bluetooth® Hands-Free Phone System cannot charge cellular phones. |