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Symptom Troubleshooting [Power Window System (Exterior Open/close Function)]: Other Mazda CX-9 I

Windows ~154 words

No. 1 UNABLE TO COMMUNICATE WITH GENERIC ELECTRONIC MODULE (GEM) [POWER WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]

1Door glass does not operate even though various operations are performed
POSSIBLE CAUSEPower window main switch malfunction Power window motor malfunction Battery malfunction (low voltage) power window initialization procedure error Open circuit in wiring harness between power window main switch and BCM BCM malfunction

POSSIBLE CAUSE CHART

No. 2 DOOR GLASS DOES NOT OPERATE USING THE KEYLESS TRANSMITTER [POWER WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]

2DOOR GLASS DOES NOT OPERATE USING THE KEYLESS TRANSMITTER
POSSIBLE CAUSEKeyless control module malfunction BCM malfunction Open circuit in wiring harness between keyless control module and BCM Any door or liftgate is open Key is inserted in steering lock

POSSIBLE CAUSE CHART

No. 3 DOOR GLASS DOES NOT OPERATE USING THE REQUEST SWITCH [POWER WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]

3Door glass does not operate using the request switch
POSSIBLE CAUSEKeyless control module malfunction BCM malfunction Open circuit in wiring harness between request switch and keyless control module. Any door or liftgate is open. Key is inserted in steering lock. Start knob is in a position other than LOCK position.

POSSIBLE CAUSE CHART

No. 4 PASSENGER DOOR GLASS DOES NOT OPERATE [POWER WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]

4Passenger door glass does not operate
POSSIBLE CAUSEPower window subswitch (passenger side) malfunction Power window motor malfunction Battery malfunction (low voltage) Open circuit in wiring harness between power window main switch and power window subswitch (passenger side) power window initialization procedure error

POSSIBLE CAUSE CHART

No. 5 DOOR GLASS STOPS BEFORE FULLY OPENING/CLOSING [POWER WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]

5DOOR GLASS STOPS BEFORE FULLY OPENING/CLOSING
POSSIBLE CAUSEPower window main switch malfunction Power window subswitch (passenger side) malfunction Power window motor malfunction Battery malfunction (low voltage) Door glass improper installation Power window initialization procedure error Keyless control module malfunction BCM malfunction Keyless entry system signal reception error (outside operation area, radio signal interference)

POSSIBLE CAUSE CHART

No. 6 DOOR GLASS REVERSES BEFORE IT FULLY OPENS [POWER WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]

6Door glass reverses before it fully opens
POSSIBLE CAUSEMalfunction in power window motor Malfunction in battery Improper installation of door glass

POSSIBLE CAUSE CHART

No. 7 DRIVER AND PASSENGER DOOR GLASSES OPERATE ACCIDENTALLY [POWER WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]

7Driver and passenger door glasses operate accidentally
POSSIBLE CAUSETransmitter malfunction Request switch malfunction Open or short circuit in wiring harness between request switch (each door) and keyless control module. Power window main switch malfunction Power window subswitch (passenger side) malfunction Open or short circuit in wiring harness between power window main switch and power window subswitch (passenger side) BCM malfunction

POSSIBLE CAUSE CHART

No. 8 PASSENGER DOOR GLASS OPERATES ACCIDENTALLY [POWER WINDOW SYSTEMS (EXTERIOR OPEN/CLOSE FUNCTION)]

8Passenger door glass operates accidentally
POSSIBLE CAUSEPower window subswitch (passenger side) malfunction

POSSIBLE CAUSE CHART