Home/Mazda/3/Mazda 3 BL (2008-2011)/Repair manual/Entertainment Systems/Symptom Troubleshooting (CD Player/changer): Other
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Symptom Troubleshooting (CD Player/changer): Other Mazda 3 BL

NO.1 CD PLAYER/CHANGER DOES NOT LOAD THE CD OR EJECTS THE CD IMMEDIATELY [CD PLAYER/CHANGER]

1CD player/changer does not load the CD or ejects the CD immediately/Possible DTC: 03:Er01, 03:Er10
Troubleshooting hints CD is inserted upside down Audio unit is malfunctioning Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc) Poor connection of audio unit connector or terminal (e.g., damaged, bent, pulled-out pin, corrosion) Deformed disc is used (e.g., out of specification (thickness), bent disc)

DETECTION CONDITION POSSIBLE CAUSE

NO.2 CD PLAYER/CHANGER DOES NOT EJECT THE CD [CD PLAYER/CHANGER]

2CD player/changer does not eject the CD/Possible DTC: 03:Er01
Troubleshooting hints Audio units is malfunctioning Defective CD. (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc) Poor connection of audio unit connector or terminal (e.g., damaged, bent, pulled-out pin, corrosion) Improper center panel installation Improper CD cover installation Deformed disc is used (e.g., out of specification (thickness), bent disc). Multiple CDs are inserted into the CD player at the same time NOTE: The CD may be malfunctioning if the CD player/changer does not eject a certain CD only. Inspect the CD player/changer operation using a CD known to be operational.
NOTE
The CD may be malfunctioning if the CD player/changer does not eject a certain CD only. Inspect the CD player/changer operation using a CD known to be operational.

DETECTION CONDITION POSSIBLE CAUSE

NO.3 CD PLAYER/CHANGER DOES NOT PLAY THE CD/NO SOUND [CD PLAYER/CHANGER]

3CD player/changer does not play the CD/No sound/Possible DTC: 03:Er07, 03:Er10
Troubleshooting hints CD is inserted upside down Audio units is malfunctioning Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc)

DETECTION CONDITION POSSIBLE CAUSE

NO.4 SOUND JUMPS [CD PLAYER/CHANGER]

4Sound jumps/Possible DTC: 03:Er02
Troubleshooting hints Audio unit is malfunctioning Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) Improper audio unit installation (e.g., rattle, loose) Inadequate tire pressure NOTE: The CD may be malfunctioning if the sound jumps on a certain CD only. Inspect the CD player/changer operation using a CD known to be operational.
NOTE
The CD may be malfunctioning if the sound jumps on a certain CD only. Inspect the CD player/changer operation using a CD known to be operational.

DETECTION CONDITION POSSIBLE CAUSE

NO.5 SCRATCHES ON THE CD [CD PLAYER/CHANGER]

5Scratches on the CD/Possible DTC: 03:Er02
Troubleshooting hints Audio unit is malfunctioning Deformed disc is used (e.g., out of specification (thickness), bent disc) Multiple CDs are inserted into the CD player at the same time

DETECTION CONDITION POSSIBLE CAUSE

NO.6 DISC CHANGE IS INOPERATIVE [CD PLAYER/CHANGER]

6Disc change is inoperative/Possible DTC
Troubleshooting hints Audio unit is malfunctioning Improper center panel installation Center panel is malfunctioning

DETECTION CONDITION POSSIBLE CAUSE

NO.7 TRACK CHANGE IS INOPERATIVE [CD PLAYER/CHANGER]

7Track change is inoperative/Possible DTC: 03:Er02
Troubleshooting hints Audio unit is malfunctioning Defective CD (e.g., cracked, badly bent, rough edges, scratch, dirty CD, condensation) Non-conventional discs (e.g., 8 cm (3 in) CD, 8 cm (3 in) disc adapter, heart-shaped disc, octagonal disc) Center panel is malfunctioning MP3 applicable CD player is malfunctioning

DETECTION CONDITION POSSIBLE CAUSE