Troubleshooting Index
| No. | Items | Symptom | Possible DTC |
|---|---|---|---|
| 1 | CD player/changer | CD player/changer does not load the CD or ejects the CD immediately | 03:Er01, 03:Er10 |
| 2 | CD player/changer does not eject the CD | 03:Er01 | |
| 3 | CD player/changer does not play the CD/No sound | 03:Er07, 03:Er10 | |
| 4 | Sound jumps | 03:Er02 | |
| 5 | Scratches on the CD | 03:Er02 | |
| 6 | CD changer | Disc changer is inoperative | |
| 7 | CD player/changer | Track change is inoperative | 03:Er02 |
TROUBLESHOOTING INDEX
Scheme 77
Diagnostic procedure
| STEP | INSPECTION | ACTION | |
|---|---|---|---|
| 1 | Is CD inserted properly, label-side up? | Yes | Go to the next step. |
| No | Explain to the customer that the CD should be inserted into the slot label-side up. | ||
| 2 | Replace with a CD known to be operational. Does the CD player/changer load the CD? | Yes | Go to the next step. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) | ||
| 3 | Visually inspect the CD. Is there any dirt, scratches or deformation on the CD? Is the CD a non-conventional disc? | Yes | Explain to the customer that the defective CD or non-conventional disc cannot be used. |
| No | Go to the next step. | ||
| 4 | Turn the ignition switch to the LOCK position. Inspect the connection of the audio unit connector (24-pin). Inspect both the audio unit connector and wiring harness-side connector for a poor connection, (such as damaged/bent/pulled-out pins, corrosion) All the pins and connector normal? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) |
| No | If the audio unit connector/pin is malfunctioning: Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) If the wiring harness-side connector/pin is malfunctioning: Repair or replace the pins and/or the connector. | ||
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION | |
|---|---|---|---|
| 1 | Inspect the operation of the audio system other than the CD player/changer (e.g. Radio). Does the other audio system operate? | Yes | Go to Step 3. |
| No | Go to the next step. | ||
| 2 | Turn the ignition switch to the LOCK position. Inspect the connection of the audio unit connector (24-pin). Inspect both audio unit connector and wiring harness-side connector for poor connection, (such as damaged/bent/pulled-out pins, corrosion) Are all the pins and connectors normal? | Yes | Go to the next step. |
| No | If the audio unit connector/pin is malfunctioning: Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) If the wiring harness-side connector/pin is malfunctioning: Repair or replace the pins and/or the connector. | ||
| 3 | Eject the CD. Is the CD ejected from the CD player/changer? | Yes | Go to the next step. |
| No | Inspect the center panel and CD cover installation. Securely install the center panel and/or CD cover if necessary. | ||
| 4 | Insert the CD into the CD player/changer. Does the CD insert into the CD player/changer smoothly? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) |
| No | Install the center panel and/or CD cover properly, then go to the next step. | ||
| 5 | Is the CD ejected from the CD player/changer? | Yes | Troubleshooting completed. Explain repairs to the customers. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) | ||
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION | |
|---|---|---|---|
| 1 | Turn the radio on and check for sound. Is there sound output? NOTE: Check the volume dial position. | Yes | Go to the next step. |
| No | Go to symptom troubleshooting No.3 (Audio system). | ||
| 2 | Was the CD inserted properly, label-side up? | Yes | Go to the next step. |
| No | Explain to the customer that the CD should be inserted into the slot label-side up. | ||
| 3 | Replace with a CD known to be operational. Does the CD player/changer load the CD? | Yes | Go to the next step. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) | ||
| 4 | Visually inspect the CD. Is there any dirt, scratches or deformation on the CD? Is the CD a non-conventional disc? | Yes | Explain to the customer that the defective CD or non-conventional disc cannot be use. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) | ||
| NOTE |
|---|
| Check the volume dial position. |
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION | |
|---|---|---|---|
| 1 | Does the sound jump when the vehicle is stopped? | Yes | Go to the Step 6. |
| No | Go to the next step. | ||
| 2 | Drive the vehicle. Does the sound jump when driving over uneven surfaces? | Yes | Go to the next step. |
| No | Go to the Step 6. | ||
| 3 | Is the audio unit installed securely? | Yes | Go to the next step. |
| No | Install the audio unit securely. | ||
| 4 | Inspect the tire pressure. Is the tire pressure normal? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) |
| No | Go to the next step. | ||
| 5 | Adjust the tire pressure within specification. Does the sound jump when driving the vehicle? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) |
| No | Audio system is normal. Explain repairs to the customers. | ||
| 6 | Replace with a CD other than the one known to be operational. Does the sound jump when driving the vehicle? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) |
| No | Audio system is normal. Explain to the customer that the CD is malfunctioning. | ||
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION | |
|---|---|---|---|
| 1 | Were multiple CDs inserted into the CD player at the same time? | Yes | Explain to the customer to insert CDs one by one. |
| No | Go to the next step. | ||
| 2 | Visually inspect the CD. Is the CD deformed disc (e.g., out of specification (thickness), bent disc)? | Yes | Audio system is normal. Explain to the customer that the CD is malfunctioning. |
| No | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) | ||
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION | |
|---|---|---|---|
| 1 | Inspect the CD changer operation. Does the CD changer operate properly? | Yes | Go to the next step. |
| No | Go to symptom troubleshooting " NO.3 CD PLAYER/CHANGER DOES NOT PLAY THE CD/NO SOUND ". | ||
| 2 | Inspect the following: Is the display shown properly when operating the disc change button? Does the radio band selection operate properly? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) |
| No | Go to the next step. | ||
| 3 | Inspect the center panel installation. Does the CD changer change the disc properly after re-installing the center panel? | Yes | Install the center panel securely and properly. |
| No | Go to " " in this section. Replace the center panel if necessary. | ||
DIAGNOSTIC PROCEDURE CHART
| STEP | INSPECTION | ACTION | |
|---|---|---|---|
| 1 | Replace with a CD known to be operational. Does the CD player change the track? | Yes | Explain to the customer that the defective CD or a non-conventional disc cannot be used. |
| No | Go to the next step. | ||
| 2 | Inspect the center panel installation. Does the CD player change the track number on the display when pressing the track up or down button? | Yes | Replace the audio unit. (See CENTER PANEL UNIT REMOVAL/INSTALLATION .) (See CENTER PANEL UNIT DISASSEMBLY/ASSEMBLY .) (See AUDIO UNIT DISASSEMBLY/ASSEMBLY .) |
| No | Go to the " " in this section. Replace the center panel if necessary. | ||
DIAGNOSTIC PROCEDURE CHART
Scheme 78
![Scheme 78: AUDIO CD [CD PLAYER/CHANGER]](https://i.diagnostdata.com/repair/1d/1d9357f09cb0056d4ab0a7429e8bdda18209d7fedf577d74184ada355db2f4ba.webp)
- The CD player/changer has been designed to play CDs bearing the identification logo, COMPACT DISC DIGITAL AUDIO, as shown. No other discs can be played on the CD player/changer other than MP3 applicable ones.
- The CD player/changer may not play the following types of CDs: Defective CDs (e.g., cracked, badly bent, rough edges, scratch, dirty CD condensation) 8 cm (3 in) CD accessories (e.g., 8 cm (3 in) disc adapter, sticker, label) Nonstandard CDs (e.g., Diameter/thickness is out of specification) Specification: 119.7-120.3 mm (4.668-4.692 in) of diameter, 1.2+0.3 or -0.1 mm (0.047+0.012 or 0.004 in) of thickness
- Do not use non-conventional discs. The CD player/changer could be damaged.
Examples
Scheme 79
- Although the same physical size as the compact disc, SACDs use a different kind of digital audio signal called Direct Stream Digital.
- The CD player/changer may not play the CD-R/RW properly due to the disc condition (excluding MP3).