Seating: Diagnosis Jaguar XF I

INSPECTION AND VERIFICATION

Note. Prior to carrying out any diagnosis, ensure the vehicle battery is in a good serviceable condition, refer to the battery care manual.

1. Verify the customer concern.
2. Visually inspect for obvious signs of damage and system integrity. VISUAL INSPECTION Mechanical Electrical Security, condition and correct installation of seat components and fixings Fuses Harnesses for damage/corrosion Electrical connectors Damaged/corroded pins
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
4. If the cause is not visually evident, verify the concern and refer to the Symptom Chart, alternatively, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
5. Check DDW for open campaigns. Refer to the corresponding bulletins and SSM's which may be valid for the specific customer complaint and carry out the recommendations as needed.

SYMPTOM CHART

DTC INDEX

Note. If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval program is in operation, prior to the installation of a new module/component.

Note. Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information read by the manufacturer approved diagnostic system).

Note. When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.

Note. Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.

Note. Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.

Note. If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the cause. Always check for loose connections and corroded terminals.

DRIVER SEAT MODULE

Note. If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval program is in operation, prior to the installation of a new module/component.

Note. Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information read by the manufacturer approved diagnostic system).

Note. When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.

Note. Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.

Note. Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.

Note. If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the cause. Always check for loose connections and corroded terminals.

CLIMATE CONTROLLED SEAT MODULE

Pinpoint Test A: Front seat fore/aft movement not functioning

Pinpoint Test B: Front seat excessive forward-rearward free play

Pinpoint Test C: Front seat forward-rearward movement noisy

Pinpoint Test D: Front seat height, tilt and/or seat extension motor movement not functioning

Pinpoint Test E: Front seat height, tilt and/or extension movement noisy

Pinpoint Test F: Heater And Cooling - Inoperative

Pinpoint Test H: Heating And Cooling - Poor Heat Or Cool Efficiency

1. Verify the customer concern.
2. Visually inspect for obvious signs of mechanical or electrical damage. VISUAL INSPECTION Mechanical Electrical Seat heater switches condition and installation Fuses Harnesses and connectors Seat heater module Seat heater switches Seat heater mat
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTC's) and refer to the DTC Index.

Note. If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the warranty policy and procedures manual (section B1.2), or determine if any prior approval program is in operation, prior to the installation of a new module/component.

Note. Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information read by the manufacturer approved diagnostic system).

Note. When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.

Note. Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.

Note. Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.

Note. If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the cause. Always check for loose connections and corroded terminals.

Note. CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part number 3548-1358-00.

DTC Index

For a complete list of all diagnostic trouble codes that could be logged on this vehicle, please refer to section 100-00.

Note. To ensure an accurate resistance reading, calibrated test equipment must be used

SEAT HEATER MAT APPLICATION CHART

Pinpoint Test: Seat Heater Mat

Note. If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the warranty policy and procedures manual (section B1.2), or determine if any prior approval program is in operation, prior to the installation of a new module/component

Note. Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests

Note. If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the cause. Always check for loose connections and corroded terminals

Note. The DTC index containing an actions list is for guidance only any reference to "check and install new blower unit" should only be carried out following failure confirmation using the pin out diagnostics and/or the over temperature and fluid/air leak diagnostics contained below. The recording of a DTC does NOT signify a permanently failed unit

Note. The climate system functions in a manner that means any detected error state either intermittent or permanent will shut down the complete seat climate system until the next ignition cycle, this does not mean that both climate units within the one seat have failed. This shut down is design intent to protect the system to ensure that the fault detected does not damage the units, it is possible that both units are functioning correctly and that the fault lies elsewhere within the system. The following process can be carried out without removing either the seats or the climate units from the vehicle and should correctly identify any failed units, this should ensure that only failed units are changed under warranty. Any units exhibiting the correct reading as per process below, should NOT be changed under warranty. If all units have a correct reading then re-confirm customer symptom, if customer symptom is still present then carry out further system checks

1. Verify the customer concern.
2. Visually inspect for obvious signs of mechanical or electrical damage VISUAL INSPECTION Mechanical Electrical Seat heater switch condition and installation Battery condition and state of charge Fuses Harnesses and connectors Seat heater switch(es) Seat heater elements Seat module(s) Ignition switch Battery junction box Central junction box LIN circuit
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
4. If the cause is not visually evident, verify the concern and refer to the Symptom Chart, alternatively, check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index.
5. Allow 30 mins since the last seat/cooled operation prior to carrying out pin testing detailed below in the section "Connector and Pin Information"
6. Locate climate seat module, (refer to Electrical Information - Electrical Reference Library, contained in TOPIx) for guidance on how to gain access to the connector(s)
7. Locate and disconnect relevant connector prior to pin test
8. Using ohm-meter to probe each heat/cooled unit pins (at rear of connector), reading should achieve no greater than 10 ohms after 1 minute (initial fluctuations in readings may occur using ohm-meter, post 1 minute readings will have stabilized)

Over Temperature and Fluid/Air Leak Diagnostics

Note. If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval program is in operation, prior to the installation of a new module/component.

Note. Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give additional information read by the manufacturer approved diagnostic system).

Note. When performing electrical voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.

Note. Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.

Note. Inspect connectors for signs of water ingress, and pins for damage and/or corrosion.

Note. If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the cause. Always check for loose connections and corroded terminals. CLIMATE CONTROLLED SEAT MODULE DTC Description Possible Cause Action B10B913 Blower Control Left blower control circuit - open circuit Left blower motor - open circuit Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check left blower control circuit for open circuit. Check and install new left blower motor, climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index B10B94B Blower Control Mechanical restriction within the left blower motor housing Left blower control circuit - short to ground Left blower motor - short to ground Climate controlled seat module failure Check for mechanical restriction within the left blower motor housing. Refer to the electrical circuit diagrams and check left blower control circuit for short to ground. Check and install new left blower motor, climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index B115713 Blower Control "B" Right blower control circuit - open circuit Right blower motor - open circuit Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check right blower control circuit for open circuit. Check and install new right blower motor, climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index B11574B Blower Control "B" Mechanical restriction within the right blower motor housing Right blower control circuit - short to ground Right blower motor - short to ground Climate controlled seat module failure Check for mechanical restriction within the right blower motor housing. Refer to the electrical circuit diagrams and check right blower control circuit for short to ground. Check and install new right blower motor, climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index B120E13 Right Thermal Electric Device Control Right seatback/cushion thermal electric device control circuits - open circuit Thermal electric device failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check right seatback/cushion thermal electric device control circuits for open circuit. Check and install new thermal electric device/climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index B120E19 Right Thermal Electric Device Control Right seatback/cushion thermal electric device control circuits - short to ground Thermal electric device failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check right seatback/cushion thermal electric device control circuits for short to ground. Check and install new thermal electric device/climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index B120E4B Right Thermal Electric Device Control Right seatback/cushion thermal electric device control circuits - short to ground Blocked thermal electric device duct (restriction in airflow) Thermal electric device failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Check for restriction in thermal electric device duct. Refer to the electrical circuit diagrams and check right seatback/cushion thermal electric device control circuits for short to ground. Check and install new thermal electric device/climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index B122413 Left Thermal Electric Device Control Left seatback/cushion thermal electric device control circuits - open circuit Thermal electric device failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check left seatback/cushion thermal electric device control circuits for open circuit. Check and install new thermal electric device/climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index B122419 Left Thermal Electric Device Control Left seatback/cushion thermal electric device control circuits - short to ground Thermal electric device failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check left seatback/cushion thermal electric device control circuits for short to ground. Check and install new thermal electric device/climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index B12244B Left Thermal Electric Device Control Left seatback/cushion thermal electric device control circuits - short to ground Blocked thermal electric device duct (restriction in airflow) Thermal electric device failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Check for restriction in thermal electric device duct. Refer to the electrical circuit diagrams and check left seatback/cushion thermal electric device control circuits for short to ground. Check and install new thermal electric device/climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index B122A11 Right Seat Cushion Blower Speed Sensor Right seat cushion blower speed sensor circuit - short to ground Internal motor failure Climate controlled seat module failure Refer to the electrical circuit diagrams and check right seat cushion blower speed sensor circuit for short to ground. Check and install a new motor/module as required, refer to the new module/component installation note at the top of the DTC Index B122A12 Right Seat Cushion Blower Speed Sensor Right seat cushion blower speed sensor circuit - short to power Internal motor failure Climate controlled seat module failure Refer to the electrical circuit diagrams and check right seat cushion blower speed sensor circuit for short to power. Check and install a new motor/module as required, refer to the new module/component installation note at the top of the DTC Index B122B11 Right Seat Back Blower Speed Sensor Right seatback blower speed sensor circuit - short to ground Internal motor failure Climate controlled seat module failure Refer to the electrical circuit diagrams and check right seatback blower speed sensor circuit for short to ground. Check and install a new motor/module as required, refer to the new module/component installation note at the top of the DTC Index B122B12 Right Seat Back Blower Speed Sensor Right seatback blower speed sensor circuit - short to power Internal motor failure Climate controlled seat module failure Refer to the electrical circuit diagrams and check right seatback blower speed sensor circuit for short to power. Check and install a new motor/module as required, refer to the new module/component installation note at the top of the DTC Index B122C11 Left Seat Cushion Blower Speed Sensor Left seat cushion blower speed sensor circuit - short to ground Internal motor failure Climate controlled seat module failure Refer to the electrical circuit diagrams and check left seat cushion blower speed sensor circuit for short to ground. Check and install a new motor/module as required, refer to the new module/component installation note at the top of the DTC Index B122C12 Left Seat Cushion Blower Speed Sensor Left seat cushion blower speed sensor circuit - short to power Internal motor failure Climate controlled seat module failure Refer to the electrical circuit diagrams and check left seat cushion blower speed sensor circuit for short to power. Check and install a new motor/module as required, refer to the new module/component installation note at the top of the DTC Index B122D11 Left Seat Back Blower Speed Sensor Left seatback blower speed sensor circuit - short to ground Internal motor failure Climate controlled seat module failure Refer to the electrical circuit diagrams and check left seatback blower speed sensor circuit for short to ground. Check and install a new motor/module as required, refer to the new module/component installation note at the top of the DTC Index B122D12 Left Seat Back Blower Speed Sensor Left seatback blower speed sensor circuit - short to power Internal motor failure Climate controlled seat module failure Refer to the electrical circuit diagrams and check left seatback blower speed sensor circuit for short to power. Check and install a new motor/module as required, refer to the new module/component installation note at the top of the DTC Index B122E13 Right Seat Cushion Right seat cushion temperature sensor circuit - open circuit Temperature sensor failure Climate controlled seat module failure Refer to the electrical circuit diagrams and check right seat cushion temperature sensor circuit for open circuit. Check and install a new sensor/module as required, refer to the new module/component installation note at the top of the DTC Index B122E98 Right Seat Cushion Blockage in the right seat cushion thermal electric device fan exhaust vent Right seat cushion thermal electric device fan movement restricted Check/remove any blockage/restriction from the right seat cushion thermal electric device fan exhaust vent B122F13 Right Seat Back Right seatback temperature sensor circuit - open circuit Temperature sensor failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check right seatback temperature sensor circuit for open circuit. Check and install a new sensor/module as required, refer to the new module/component installation note at the top of the DTC Index B122F98 Right Seat Back Blockage in the right seatback thermal electric device fan exhaust vent Right seatback thermal electric device fan movement restricted Check/remove any blockage/restriction from the right seatback thermal electric device fan exhaust vent B120F13 Left Seat Cushion Left seat cushion temperature sensor circuit - open circuit Temperature sensor failure Climate controlled seat module failure Refer to the electrical circuit diagrams and check left seat cushion temperature sensor circuit for open circuit. Check and install a new sensor/module as required, refer to the new module/component installation note at the top of the DTC Index B120F98 Left Seat Cushion Blockage in the left seat cushion thermal electric device fan exhaust vent Left seat cushion thermal electric device fan movement restricted Check/remove any blockage/restriction from the left seat cushion thermal electric device fan exhaust vent B123013 Left Seat Back Left seatback temperature sensor circuit - open circuit Temperature sensor failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check left seatback temperature sensor circuit for open circuit. Check and install a new sensor/module as required, refer to the new module/component installation note at the top of the DTC Index B123098 Left Seat Back Blockage in the left seatback thermal electric device fan exhaust vent Left seatback thermal electric device fan movement restricted Check/remove any blockage/restriction from the left seatback thermal electric device fan exhaust vent B12317A Right Seat Temperature difference between seatback and cushion Check/remove any blockage/restriction from the right seatback and cushion thermal electric device fan exhaust vent B12327A Left Seat Temperature difference between seatback and cushion Check/remove any blockage/restriction from the right seatback and cushion thermal electric device fan exhaust vent B122313 Right Seat Cushion Temperature Sensor Right seat cushion temperature sensor circuit - open circuit Temperature sensor failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check right seat cushion temperature sensor circuit for open circuit. Check and install a new sensor/module as required, refer to the new module/component installation note at the top of the DTC Index B122513 Right Seat Back Temperature Sensor Right seat back temperature sensor circuit - open circuit Temperature sensor failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check right seat cushion temperature sensor circuit for open circuit. Check and install a new sensor/module as required, refer to the new module/component installation note at the top of the DTC Index B122913 Left Seat Back Temperature Sensor Left seatback temperature sensor circuit - open circuit Temperature sensor failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check right seat cushion temperature sensor circuit for open circuit. Check and install a new sensor/module as required, refer to the new module/component installation note at the top of the DTC Index B123513 Left Seat Cushion Temperature Sensor Left seat cushion temperature sensor circuit - open circuit Temperature sensor failure Climate controlled seat module failure Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check right seat cushion temperature sensor circuit for open circuit. Check and install a new sensor/module as required, refer to the new module/component installation note at the top of the DTC Index U000188 High Speed CAN Communication Bus Bus off Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check CAN network to climate controlled seat module for short, open circuit U001088 Medium speed Can communication Bus Bus off Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check CAN network to climate controlled seat module for short, open circuit U014000 Lost communication with CJB Lost communication with CJB Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system U014200 Lost communication with RJB Lost communication with RJB Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system U015500 Lost communications with instrument cluster Lost communications with instrument cluster Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system. Refer to the electrical circuit diagrams and check CAN network to climate controlled seat module and instrument cluster for short, open circuit U015600 Lost Communication With Information Centre "A" Lost communications with information and entertainment control module Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system U030000 Internal control module software incompatibility Invalid configuration message is received Re-configure the climate controlled seat module and the RJB using the manufacturer approved diagnostic system. Clear the DTC and retest. If the DTC is still logged suspect the climate controlled seat module, refer to the new module installation note at the top of the DTC Index U040100 Invalid Data Received From ECM/PCM Poor engine speed quality factor Check ECM for speed related DTCs and refer to the relevant DTC Index. On software levels previous to 8X23-14B663-AE clear the DTC and take no further action if the system is operating correctly U210100 Control Module Configuration Incompatible Calibration incomplete/corrupt Re-configure the climate controlled seat module using the manufacturer approved diagnostic system U300004 Control Module Internal electronic failure Check and install a new climate controlled seat module as required, refer to the new module/component installation note at the top of the DTC Index U300362 Battery Voltage Mis-match in battery voltage, of 2 volts or more, between climate controlled seat module and RJB Carry out any pinpoint tests associated with this DTC using the manufacturer approved diagnostic system

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1. Make the air bag supplemental restraint system (SRS) safe. Refer to «Standard Workshop Practices»(ref-568389-S00771621212013072200000) information.
2. Position the front seat fully forwards. Lower the front seat head restraint to the fully lowered position.
3. Remove the safety belt lower anchor trim panel.
4. Release the safety belt lower anchor from the front seat.
5. Remove the 2 rear bolts from the front seat.
6. Position the front seat fully rearwards.
7. Remove the 2 front bolts from the front seat.
8. Reposition the front seat to the central position.
9. Disconnect the battery ground cable. Refer to «Battery Disconnect and Connect»(ref-568400-S03532047432013072200000) information.
10. Disconnect the front seat harness electrical connectors. Tilt the front seat rearwards to aid disconnecting the front seat electrical connectors.
11. Remove the front seat.