Power Window System (V6): Diagnosis Honda Crosstour I

Power Window Master Switch Input Test

Note. Before testing, troubleshoot the multiplex integrated control unit first, using B-CAN System Diagnosis Test Mode A (see TROUBLESHOOTING - B-CAN SYSTEM DIAGNOSIS TEST MODE A ).

Scheme 4

1. Turn the ignition switch to LOCK (0), open and close the driver's door, then remove the power window master switch (see «POWER WINDOW MASTER SWITCH REPLACEMENT»(ref-360115-S00779746282010042600000) ).
2. Open and close the driver's door, then remove the power window master switch (see «POWER WINDOW MASTER SWITCH REPLACEMENT»(ref-360115-S00779746282010042600000) ).
3. Disconnect the 37P connector (A) from the door power window master switch (B).
4. Inspect the connector and socket terminals to be sure they are all making good contact. If the terminals are bent, loose or corroded, repair them as necessary and recheck the system. If the terminals look OK, go to next step.
5. Reconnect the connector to the power window master switch, turn the ignition switch to ON (II), and do the following input tests: If any test indicates a problem, find and correct the cause, then recheck the system. If all the input tests prove OK, go to next step. CONNECTOR INPUT TESTS REFERENCE Cavity Wire Test condition Test: Desired result Possible cause if desired result is not obtained 31 BLK In all ignition switch positions Measure the voltage to ground: There should be less than 0.2 V. Poor ground (G401) An open or high resistance in the ground wire 3 BLK In all ignition switch positions Measure the voltage to ground: There should be less than 0.2 V. Poor ground (G402) An open or high resistance in the ground wire 26 WHT Under all conditions Measure the voltage to ground: There should be battery voltage. Blown No. A15 (10 A) fuse in the under-hood fuse/relay box Faulty driver's under-dash fuse/relay box An open or high resistance in the wire 25 LT GRN Ignition switch ON (II) Measure the voltage to ground: There should be battery voltage. Blown No. B16 (7.5 A) fuse in the driver's under-dash fuse/relay box Faulty driver's under-dash fuse/relay box An open or high resistance in the wire, 4 WHT Under all conditions Measure the voltage to ground: There should be battery voltage. Blown No. B24 (20 A) fuse in the driver's under-dash fuse/relay box Faulty driver's under-dash fuse/relay box An open or high resistance in the wire 13 PUR Ignition switch ON (II) Measure the voltage to ground: There should be battery voltage. Faulty power window master switch A short to ground in the wire 19 ORN Ignition switch ON (II), and driver's power window moving up or down Measure the voltage between terminals No. 19 and No. 3: An analog voltmeter should alternate to between 0 V and about 5 V (a digital voltmeter should read about 2.5 V while the window moves). Faulty power window master switch Faulty driver's power window motor An open or high resistance in the wire A short to ground in the wire 17 PNK Ignition switch ON (II), and driver's power window moving up or down Measure the voltage between terminals No. 17 and No. 3: An analog voltmeter should alternate to between 0 V and about 5 V (a digital voltmeter should read about 2.5 V while the window moves). Faulty power window master switch Faulty driver's power window motor An open or high resistance in the wire A short to ground in the wire
6. Turn the ignition switch to LOCK (0), open and close the driver's door, then disconnect the 37P connector from the power window master switch again.
7. With the connector still disconnected, do the following input tests: If any test indicates a problem, find and correct the cause, then recheck the system. If all the input tests prove OK, the door multiplex control unit must be faulty, replace the power window master switch (see «POWER WINDOW MASTER SWITCH REPLACEMENT»(ref-360115-S00779746282010042600000) ). NOTE: After replacing the power window master switch, reset the power window control unit (see «RESETTING THE POWER WINDOW CONTROL UNIT»(ref-360115-S36729123722010042600000) ). CONNECTOR INPUT TESTS REFERENCE Cavity Wire Test condition Test: Desired result Possible cause if desired result is not obtained 2 BLU Under all conditions, connect terminals No. 4 and No. 1 (or No. 2), and terminals No. 2 (or No. 1) and No. 3 with jumper wires. Check front passenger's power window motor operation: The driver's power window should open (or close). Faulty driver's power window motor An open or high resistance in the wire 1 GRN 16 GRN Under all conditions disconnect the front passenger's power window motor 6P connector. Check left rear power window motor operation: The left rear power window should open (or close). Faulty driver's under-dash fuse/relay box Faulty left rear power window switch Faulty left rear power window motor Poor ground (G601) or an open in the ground wire An open or high resistance in the wire 27 BLK 18 PUR Under all conditions disconnect the front passenger's power window motor 37P and the moonroof control unit motor 14P connector Check right rear power window motor operation: The right rear power window should open (or close). Faulty passenger's under-dash fuse/relay box Faulty right rear power window switch Faulty right rear power window motor Poor ground (G701) or an open in the ground wire An open or high resistance in the wire 29 LT GRN 37 PNK Connect terminals No. 4 and No. 37 with a jumper wire. Check left and right rear power window switch lights: The left and right rear power window switch lights should come on. Faulty LED Faulty left or right rear power window switch Poor ground (G601, G701) or an open in the ground wire An open in the wire 36 BLU Disconnect the front passenger's power window switch 37P and moonroof control unit/motor 14P connectors. Check for continuity between terminal No. 36 and front passenger's power window switch 37P connector terminal No. 34: There should be continuity. An open in the UART wire Check for continuity to ground: There should be no continuity. A short to ground in the wire 30 BLU Disconnect driver's under-dash fuse/relay box connector P (20P) Check for continuity between terminal No. 30 and driver's under-dash fuse/relay box connector P (20P) terminal No. 6: There should be continuity. An open in the B-CAN wire Check for continuity to ground: There should be no continuity. A short to ground in the wire 28 PNK Disconnect driver's under-dash fuse/relay box connector P (20P) Check for continuity between terminal No. 28 and driver's under-dash fuse/relay box connector P (20P) terminal No. 5: There should be continuity. An open in the B-CAN wire Check for continuity to ground: There should be no continuity. A short to ground in the wire

Front Passenger's Power Window Switch Input Test

Note. Before testing, troubleshoot the multiplex integrated control unit first, using B-CAN System Diagnostic Test Mode A (see TROUBLESHOOTING - B-CAN SYSTEM DIAGNOSIS TEST MODE A ).

Scheme 5

1. Turn the ignition switch to LOCK (0).
2. open and close the driver's door, then remove the front passenger's power window switch (see «FRONT PASSENGER'S POWER WINDOW SWITCH REPLACEMENT»(ref-360115-S22166709682010042600000) ).
3. Disconnect the 37P connector (A) from the front passenger's power window switch (B).
4. Inspect the connector and socket terminals to be sure they are all making good contact. If the terminals are bent, loose or corroded, repair them as necessary and recheck the system. If the terminals look OK, go to next step.
5. With the connector still disconnected, do the following input tests: If the test indicates a problem, find and correct the cause, then recheck the system. If the tests prove everything OK, go to next step.
6. Reconnect the connector to the front passenger's power window switch, turn the ignition switch to ON (II), and do the following input tests: If any test indicates a problem, find and correct the cause, then recheck the system. If all the input tests prove OK, go to next step. NOTE: After replacing the power windows master switch, reset the power window control unit (see «RESETTING THE POWER WINDOW CONTROL UNIT»(ref-360115-S36729123722010042600000) ). CONNECTOR INPUT TESTS REFERENCE Cavity Wire Test condition Test: Desired result Possible cause if desired result is not obtained 2 BLU Under all conditions, connect terminals No. 4 and No. 1 (or No. 2), and terminals No. 2 (or No. 1) and No. 3 with jumper wires. Check front passenger's power window motor operation: The front passenger's power window should open (or close). Faulty front passenger's power window motor An open or high resistance in the wire 1 RED 34 BLU Under all conditions, disconnect the power window master switch 37P and moonroof control unit/motor 14P connectors. Check for continuity between terminal No. 34 and power window master switch 37P connector terminal No. 36: There should be continuity. An open or high resistance in the UART wire Check for continuity to ground: There should be no continuity. A short to ground in the UART wire 27 BLK Under all conditions, disconnect the front passenger's power window motor 6P connector. Check for continuity between terminal No. 27 and front passenger's power window motor 6P connector terminal No. 4: There should be continuity. An open or high resistance in the wire CONNECTOR INPUT TESTS REFERENCE Cavity Wire Test condition Test: Desired result Possible cause if desired result is not obtained 3 BLK In all ignition switch positions Measure the voltage to ground: There should be less than 0.2 V. Poor ground (G405) An open or high resistance in the ground wire 4 GRN Under all conditions Measure the voltage to ground: There should be battery voltage. Blown No. C13 (20 A) fuse in the passenger's under-dash fuse/relay box Faulty driver's under-dash fuse/relay box Faulty passenger's under-dash fuse/relay box An open or high resistance in the wire 37 PUR Ignition switch ON (II) Measure the voltage to ground: There should be battery voltage. Faulty front passenger's power window switch A short to ground in the wire 36 PNK Ignition switch ON (II), and front passenger's power window switch moving up or down Measure the voltage between terminals No. 36 and No. 3: An analog voltmeter should alternate to between 0 V and about 5 V (a digital voltmeter should read about 2.5 V while the window moves). Faulty front passenger's power window switch Faulty front passenger's power window motor An open or high resistance in the wire A short to ground in the wire 35 ORN Ignition switch ON (II), and front passenger's power window switch moving up or down Measure the voltage between terminals No. 35 and No. 3: An analog voltmeter should alternate to between 0 V and about 5 V (a digital voltmeter should read about 2.5 V while the window moves). Faulty front passenger's power window switch Faulty front passenger's power window motor An open or high resistance in the wire A short to ground in the wire

Driver's Power Window Motor Test

Motor Test

Scheme 6

Scheme 7

Scheme 8

Scheme 9

Scheme 10

1. Remove the power window master switch (see «POWER WINDOW MASTER SWITCH REPLACEMENT»(ref-360115-S00779746282010042600000) ).
2. Test the motor in each direction by connecting battery power and ground to the power window master switch 37P connector (A) according to the table.
3. If the motor does not run or fails to run smoothly, go to next step, if the motor runs smoothly, go to step 8 .
4. Remove the door panel (see «FRONT DOOR PANEL REMOVAL/INSTALLATION»(ref-360114-S16109316092010042600000) ).
5. Disconnect the 6P connector (A) from the driver's power window motor (B).
6. Check for continuity between the door multiplex control unit 37P connector terminals and driver's power window motor 6P connector terminals as shown. There should be continuity. CONNECTOR TERMINALS REFERENCE Door multiplex control unit 37P connector Driver's power window motor 6P connector 1 (GRN) 2 (GRN) 2 (YEL) 1 (YEL)
7. If there is no continuity, repair an open or high resistance in the wire(s). If the wire harness is OK, faulty driver's power window motor; replace the driver's door regulator (see «FRONT DOOR GLASS AND REGULATOR REPLACEMENT»(ref-360114-S13038609692010042600000) ). Hall IC Unit (Pulser) Test
8. Check for continuity between driver's power window motor 6P connector terminal No. 4 and body ground. There should be continuity. If there is continuity, go to next step. If there is no continuity, check for an open or high resistance in the BLK wire or poor ground (G401).
9. Do the power window master switch input test terminals No. 13, No. 17, and No. 19 (see «POWER WINDOW MASTER SWITCH INPUT TEST»(ref-360115-S25406361152010042600000) ).

Front Passenger's Power Window Motor Test

Motor Test

Scheme 11

Scheme 12

Scheme 13

Scheme 14

1. Remove the front passenger's power window switch (see «FRONT PASSENGER'S POWER WINDOW SWITCH REPLACEMENT»(ref-360115-S22166709682010042600000) ).
2. Test the motor in each direction by connecting battery power and ground to the front passenger's power window switch 37P connector (A) according to the table.
3. If the motor does not run or fails to run smoothly, go to next step, if the motor runs smoothly, go to step 8 .
4. Remove the door panel (see «FRONT DOOR PANEL REMOVAL/INSTALLATION»(ref-360114-S16109316092010042600000) ).
5. Disconnect the 6P connector (A) from the front passenger's power window motor (B).
6. Check for continuity between the front passenger's power window switch 37P connector terminals and front passenger's power window motor 6P connector terminals as shown. There should be continuity. CONNECTOR TERMINALS REFERENCE Front passenger's power window switch 37P connector Front passenger's power window motor 6P connector 1 (RED) 2 (RED) 2 (BLU) 1 (BLU)
7. If there is no continuity, repair an open or high resistance in the wire(s). If the wire harness is OK, faulty driver's power window motor; replace the front passenger's door regulator (see «FRONT DOOR GLASS AND REGULATOR REPLACEMENT»(ref-360114-S13038609692010042600000) ). Hall IC Unit (Pulser) Test
8. Do the front passenger's power window switch input test at terminals No. 35, No. 36, and No. 37 (see «FRONT PASSENGER'S POWER WINDOW SWITCH INPUT TEST»(ref-360115-S00002451862010042600000) ).

Scheme 15

Scheme 16

Scheme 17

Scheme 18

1. Remove the rear power window switch (see «REAR POWER WINDOW SWITCH TEST/REPLACEMENT»(ref-360115-S28839291372010042600000) ).
2. Test the motor in each direction by connecting battery power and ground to the rear power window switch 14P connector (A) according to the table.
3. If the motor does not run or fails to run smoothly, go to next step.
4. Remove the door panel (see «REAR DOOR PANEL REMOVAL/INSTALLATION»(ref-360114-S30434507362010042600000) ).
5. Disconnect the 2P connector (A) from the rear power window motor (B).
6. Check for continuity between the rear power window switch 14P connector terminals and rear power window motor 2P connector terminals as shown. There should be continuity. CONNECTOR TERMINALS REFERENCE Rear power window switch 14P connector Rear power window motor 2P connector 1 (RED) 1 (RED) 2 (BRN) 2 (BRN)
7. If the wire harness is OK, faulty rear power window motor; replace the rear door regulator (see «REAR DOOR GLASS AND REGULATOR REPLACEMENT»(ref-360114-S06454546622010042600000) ).

Scheme 19

Scheme 20

1. Carefully remove the power window master switch (A).
2. Disconnect the 37P connector (B) from the power window master switch, and the 13P connector (C) from the power mirror switch (D).
3. Remove the four screws and the power window master switch (A).
4. Install the switch in the reverse order of removal.
5. After replacement, reset the power window control unit (see «RESETTING THE POWER WINDOW CONTROL UNIT»(ref-360115-S36729123722010042600000) ).

Scheme 21

Scheme 22

1. Carefully remove the front passenger's power window switch (A).
2. Disconnect the 37P connector (B) from the front passenger's power window switch.
3. Remove the four screws and the front passenger's power window switch (A).
4. Install the switch in the reverse order of removal.
5. After replacement reset the power window control unit (see «RESETTING THE POWER WINDOW CONTROL UNIT»(ref-360115-S36729123722010042600000) ).

Scheme 23

Scheme 24

1. Carefully remove the rear power window switch (A).
2. Disconnect the 14P connector (B) from the rear power window switch.
3. Remove the three screws and the rear power window switch (A).
4. Swap the rear power window switch with another known-good rear power window switch and test. If the original power window switch is faulty; replace it.
5. Install the switch in the reverse order of removal.