Test Description
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step inspects for lack of communication that may be due to a partial malfunction of the Class 2 serial data circuit or due to a total malfunction of the Class 2 serial data circuit. The specified procedure determines the particular condition.
- 3: The presence of DTCs indicates that the transfer case shift control module has detected a fault. Go to symptoms for other concerns.
- 4: The presence of DTCs which begin with "U" indicate some other module is not communicating. The specified procedure compiles all the available information before tests are performed.
- 5: Vehicle speed is provided to the transfer case shift control module via Class 2 and can effect the setting of DTC C0300. Perform the diagnostics for powertrain DTC P0502 and DTC P0503 first.
- 6: Perform diagnostics for DTC C0300 and DTC C0305 first before addressing other DTCs. DTC C0300 and DTC C0305 can be responsible for setting other DTCs.
| Step | Action | Yes | No |
|---|---|---|---|
| 1 | Install a scan tool. Does the scan tool power up? | Go to Step 2 | Go to Scan Tool Does Not Power Up in Data Link Communications |
| 2 | IMPORTANT: The ATC module does not come from the manufacturer already programmed. Use the scan tool to program the module with the latest calibrations, failure to do so causes no communications with the ATC module. Turn ON the ignition, with the engine OFF. Attempt to establish communication with the transfer case shift control module. Does the scan tool communicate with the transfer case shift control module? | Go to Step 3 | Go to Scan Tool Does Not Communicate with Class 2 Device in Data Link Communications |
| 3 | Select the Transfer Case Shift Control Module display DTCs function on the scan tool. Does the scan tool display any DTCs? | Go to Step 4 | Go to Symptoms - Transfer Case |
| 4 | Does the scan tool display any DTCs which begin with a "U"? | Go to Scan Tool Does Not Communicate with Class 2 Device in Data Link Communications | Go to Step 5 |
| 5 | Does the scan tool display DTC P0502 or P0503? | Go to Applicable Powertrain OBD Diagnostic System Check | Go to Step 6 |
| 6 | Does the scan tool display DTC C0300 or C0305? | Go to DTC C0300 or DTC C0305 | Go to Diagnostic Trouble Code (DTC) List |
| IMPORTANT |
|---|
| The ATC module does not come from the manufacturer already programmed. Use the scan tool to program the module with the latest calibrations, failure to do so causes no communications with the ATC module. |
Diagnostic System Check - Transfer Case
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step inspects for the visual operation of the neutral Indicator. Command both the ON and OFF states.
- 3: This step tests for voltage at the neutral indicator feed side of the transfer case select switch.
- 4: This step verifies that the transfer case shift control module is providing ground to the neutral Indicator.
- 5: This step tests if ground is constantly being applied to the neutral indicator.
- 6: This step tests the control circuit of the neutral indicator for a short to voltage or an open.
- 7: This step tests the control circuit of the neutral indicator for a short to ground.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Install a scan tool. Turn the ignition ON, with the engine OFF. With the scan tool, command the neutral control ON and OFF. Does the neutral turn ON and OFF with each command? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Turn the ignition OFF. Remove the transfer case select switch. Disconnect the connector on the transfer case select switch. Turn the ignition ON. Probe the ignition 3 voltage circuit with a DMM that is connected to a good ground. Does the DMM indicate battery voltage? | Go to Step 4 | Go to Step 10 |
| 4 | Connect a DMM between the harness connector of the neutral indicator control circuit and the ignition 3 voltage circuit. With the scan tool, command the neutral indicator ON and OFF. Does the DMM indicate battery voltage and then 0 volts with each command? | Go to Step 8 | Go to Step 5 |
| 5 | Does the DMM continue to indicate battery voltage with each command? | Go to Step 7 | Go to Step 6 |
| 6 | Test the neutral indicator control circuit for a short to voltage or an open. Refer to Testing for Continuity and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 13 | Go to Step 9 |
| 7 | Test the control circuit of the neutral indicator for a short to ground. Refer to Testing for Short to Ground and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 13 | Go to Step 9 |
| 8 | Inspect for poor connections at the transfer case shift control switch. Refer to Testing for Intermittent Conditions and Poor Connections and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 13 | Go to Step 11 |
| 9 | Inspect for poor connections at the harness connector of the transfer case shift control module. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 13 | Go to Step 12 |
| 10 | Repair the ignition 3 voltage circuit of the transfer case select switch for an open, high resistance or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you complete the repair? | Go to Step 13 | |
| 11 | Replace the transfer case select switch. Refer to Transfer Case Shift Control Switch Replacement . Did you complete the repair? | Go to Step 13 | |
| 12 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 13 | |
| 13 | Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text. Does the DTC set? | Go to Step 2 | System OK |
DTC B0790
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests for proper operation of the transfer case mode select switch.
- 3: This step tests the mode switch for proper resistance values in all mode switch states.
- 4: This step tests the switch signal wire for a short to ground, short to voltage, or high resistance.
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case | |
| 2 | Install a scan tool. Start the engine. Set the parking brake. Place the transmission into Neutral. With a scan tool, observe the mode switch selected in the tech 2 transfer case data list. Select each of the modes. Does the scan tool indicate that the modes are in the correct state while pressing the mode buttons? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 | |
| 3 | With the switch disconnected, connect a DMM between the mode switch signal circuit and the 5 volt reference circuit at the switch. Measure the resistance through the mode switch while pressing and holding each of the mode buttons and comparing values. Does the DMM indicate all resistance values within the specified ranges? | Normal: 8.63-9.54 K ohms 2 HI: 1.50-1.53 K ohms AWD: 61.65-68.15ohms 4 HI: 656-670 ohms 4 LO: 2.32-2.37 K ohms Neutral: 1.015-1.035 K ohms | Go to Step 4 | Go to Step 5 |
| 4 | Test the switch signal and 5 volt reference circuits for a short to voltage, short to ground or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 7 | Go to Step 6 | |
| 5 | Replace the mode switch. Refer to Transfer Case Shift Control Switch Replacement . Did you complete the repair? | Go to Step 7 | ||
| 6 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 7 | ||
| 7 | Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text. Does the DTC set? | Go to Step 2 | System OK | |
DTC B2725
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests to see if the malfunction is intermittent.
- 3: This step tests the internal resistance of the propshaft speed sensor.
- 4: This step tests to see if the propshaft speed sensor can generate a sufficient amount of AC voltage.
- 5: This step tests the rear speed sensor low circuit for a short to ground, a high resistance, or an open.
- 6: This step tests the rear speed sensor high circuit for a short to ground, a high resistance or an open.
- 7: This step tests the rear speed sensor low circuit for a short to voltage.
- 8: This step tests the rear speed sensor high circuit for a short to voltage.
- 9: This step tests the rear speed sensor low circuit for a short to the rear speed sensor high circuit.
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case | |
| 2 | Drive the vehicle for a short test drive. With the scan tool, observe the value of the rear propshaft speed data parameter in the transfer case data list, while driving. Does the RPM value vary while driving? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 | |
| 3 | Turn the ignition OFF. Disconnect the transfer case rear propshaft speed sensor. Measure the resistance of the transfer case rear propshaft speed sensor. Is the resistance reading within the specified values? | 1,300-2,700 ohms | Go to Step 4 | Go to Step 10 |
| 4 | Connect a DMM to the transfer case rear propshaft speed sensor. Block the front wheels. Place the transmission in neutral. Raise and support the rear axle so that the wheels turn freely. Hold one rear wheel while rotating the other rear wheel. Observing the AC voltage reading on the DMM Is the voltage reading greater than the specified value? | 0.2-0.5 V AC | Go to Step 5 | Go to Step 10 |
| 5 | Disconnect the transfer case shift control module. Test the rear speed sensor low signal circuit for a short to ground, a high resistance, or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 6 | |
| 6 | Test the rear speed sensor high signal circuit for a short to ground, a high resistance, or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 7 | |
| 7 | Test the rear speed sensor low signal circuit for a short to voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 8 | |
| 8 | Test the rear speed sensor high signal circuit for a short to voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 9 | |
| 9 | Test the rear speed sensor high signal circuit for a short to the rear speed sensor low signal circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 11 | |
| 10 | Replace the transfer case rear propshaft speed sensor. Refer to Transfer Case Speed Sensor Replacement - Right Rear . Did you complete the repair? | Go to Step 12 | ||
| 11 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 12 | ||
| 12 | Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text. Does the DTC set? | Go to Step 2 | System OK | |
DTC C0300
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests to see if the malfunction is intermittent.
- 3: This step tests the internal resistance of the propshaft speed sensor.
- 4: This step tests to see if the propshaft speed sensor can generate a sufficient amount of AC voltage.
- 5: This step tests the front speed sensor low signal circuit for a short to ground, a high resistance, or an open.
- 6: This step tests the front speed sensor high signal circuit for a short to ground, a high resistance or an open.
- 7: This step tests the front speed sensor low signal circuit for a short to voltage.
- 8: This step tests the front speed sensor high signal circuit for a short to voltage.
- 9: This step tests the front speed sensor low signal circuit for a short to the front speed sensor high circuit.
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case | |
| 2 | Place the transfer case in AWD mode. Drive the vehicle for a short test drive. With the scan tool, observe the value of the Front Propshaft Speed data parameter in the transfer case data list while driving. Does the RPM value vary while driving? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 | |
| 3 | Turn the ignition OFF. Disconnect the transfer case front propshaft speed sensor. Measure the resistance of the transfer case rear propshaft speed sensor. Is the resistance reading within the specified values? | 1,300-2,700 ohms | Go to Step 4 | Go to Step 10 |
| 4 | Connect a DMM to the transfer case front propshaft speed sensor. Block the front wheels. Place the transmission in Neutral. Raise and support the rear axle so that the wheels turn freely. Hold one front wheel while rotating the other front wheel. Observe the AC voltage reading on the DMM. Is the voltage reading greater than the specified value? | 0.2-0.5 V AC | Go to Step 5 | Go to Step 10 |
| 5 | Disconnect the transfer case shift control module. Test the front speed sensor low signal circuit for a short to ground, a high resistance, or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 6 | |
| 6 | Test the front speed sensor high signal circuit for a short to ground, a high resistance, or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 7 | |
| 7 | Test the front speed sensor low signal circuit for a short to voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 8 | |
| 8 | Test the front speed sensor high signal circuit for a short to voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 9 | |
| 9 | Test the front speed sensor low signal circuit for a short to the front speed sensor high signal circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 11 | |
| 10 | Replace the transfer case front propshaft speed sensor. Refer to Transfer Case Speed Sensor Replacement - Front . Did you complete the repair? | Go to Step 12 | ||
| 11 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 12 | ||
| 12 | Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text. Does the DTC set? | Go to Step 2 | System OK | |
DTC C0305
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests the battery positive and ground circuits for poor connections.
- 3: This step tests the encoder motor for an internal short to ground.
- 4: This step helps isolate motor malfunctions from the transfer case shift control module and wiring.
- 5: This step test for an open, high resistance, short to ground or short to voltage.
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case | |
| 2 | Check the battery positive and ground circuits for poor connections. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 8 | Go to Step 3 | |
| 3 | IMPORTANT: Use test leads designed for this connector and make firm contact with the leads. Turn off the ignition. Disconnect the encoder motor. With a DMM at the encoder motor pigtail connector, test motor control A and motor control B for a short to ground within the encoder motor. Is motor control A or motor control B shorted to ground? | Go to Step 6 | Go to Step 4 | |
| 4 | IMPORTANT: Use test leads designed for this connector and make firm contact with the leads. Turn OFF the ignition. Disconnect the encoder motor connector. Zero the DMM with ohms selected by touching the two leads. Connect the DMM between motor control A terminal and motor control B terminal and test the resistance in the encoder motor. Is the motor/encoder within the specified values? | 0.3-35 ohms | Go to Step 5 | Go to Step 6 |
| 5 | Test the motor A and motor B control circuits for a short to ground, short to voltage, open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 8 | Go to Step 7 | |
| 6 | Replace the encoder motor. Refer to Transfer Case Encoder Motor Replacement . Did you complete the repair? | Go to Step 8 | ||
| 7 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 8 | ||
| 8 | Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text. Does the DTC set? | Go to Step 2 | System OK | |
| IMPORTANT |
|---|
| Use test leads designed for this connector and make firm contact with the leads. |
| IMPORTANT |
|---|
| Use test leads designed for this connector and make firm contact with the leads. |
DTC C0306
The numbers below refer to the step numbers on the diagnostic table.
- 2: Listen for an audible click when the encoder motor brake operates. Command both the ON and OFF states. Repeat the commands as necessary.
- 3: This step tests for voltage at the lock solenoid feed side of the encoder motor lock solenoid.
- 4: This step verifies that the lock solenoid battery positive circuit is not shorted to power, shorted to ground, or have high resistance.
- 5: This step determines if the encoder motor lock solenoid is faulty by checking the internal resistance.
- 6: This step tests the control circuit of the encoder motor brake for a short to voltage or an open.
- 7: This step determines if a corroded or damaged connector in the encoder motor harness is the cause.
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case | |
| 2 | Install a scan tool. Turn the ignition ON, with the engine OFF. Apply the Park brake and put the transmission in Neutral. With the scan tool, command the transfer case lock control ON and OFF. Does the encoder motor lock turn ON and OFF with each command? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 | |
| 3 | Turn the ignition ON with the engine OFF. Using a DMM, measure the battery positive voltage circuit of the transfer case lock solenoid. Is the voltage within the specified range? | 12.5-14.5 | Go to Step 5 | Go to Step 4 |
| 4 | Inspect the lock solenoid battery positive circuit for open, short to ground, or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 10 | Go to Step 5 | |
| 5 | Disconnect the transfer case encoder motor connector. Check the internal resistance of the lock solenoid. Is the resistance within the specified values? | 15-25 ohms | Go to Step 6 | Go to Step 8 |
| 6 | Disconnect the transfer case shift control module. With a DMM, test the lock solenoid control circuit for and short to ground, short to voltage or high resistance. Did you find and correct the condition? | Go to Step 10 | Go to Step 7 | |
| 7 | Check all connectors for corrosion or damage. Refer to Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 10 | Go to Step 9 | |
| 8 | Replace the encoder motor. Refer to Transfer Case Encoder Motor Replacement . Did you complete the repair? | Go to Step 10 | ||
| 9 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 10 | ||
| 10 | Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text. Does the DTC set? | Go to Step 2 | System OK | |
DTC C0321
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step checks for a voltage reading on the scan tool.
- 3: This step tests the encoder circuit for a current malfunction.
- 4: This step tests for an internal encoder malfunction which is present only in certain areas of the encoder sensor.
- 5: This step tests for proper reference voltage at the encoder.
- 6: This step tests the 5-volt reference circuit for proper voltage when the low reference circuit is used as a ground.
- 8: This step tests the 5-volt reference encoder circuit for a short to voltage, short to ground, an open or high resistance.
- 9: After determining if the reference voltage measured in Step 4 is correct, Step 6 reviews the reading originally measured in Step 3 to see if it is higher or lower than what is expected. This step helps determine whether the encoder signal circuit is being pulled high or low.
- 10: This step tests the encoder signal circuit and the encoder low reference circuit for a short to voltage.
- 11: This step helps determine a faulty encoder.
- 12: This step tests the encoder signal circuit and the encoder low reference circuit for an open or a short to ground.
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case | |
| 2 | Install a scan tool. Turn the ignition ON with the engine OFF. With a scan tool, observe the different voltage parameters. Are the voltage parameters displayed? | Go to Step 3 | Go to Step 5 | |
| 3 | Install a scan tool. Start the engine. Set the park brake. Place the transmission in NEUTRAL. With a scan tool, observe the Encoder Return Voltage parameter in the transfer case data list. Select each of the mode positions. Does the voltage reading stay within the specified values? | 0.5-4.5 V | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 4 |
| 4 | Does the voltage reading stay within the specified values at any position? | 0.5-4.5 V | Go to Step 13 | Go to Step 5 |
| 5 | Turn the ignition OFF. Disconnect the encoder motor. Turn the ignition ON with the engine OFF. Measure the voltage from the 5-volt reference encoder circuit to a good ground. Does the voltage measure within the specified values? | 4.8-5.2 V | Go to Step 6 | Go to Step 8 |
| 6 | Test the low reference circuit by jumping from the 5-volt reference circuit pin A to the low reference circuit pin C at the encoder pigtail on the module side of the harness. Does the voltage reading stay within the specified values? | 4.8-5.2 V | Go to Step 9 | Go to Step 7 |
| 7 | Test the low reference circuit for an open or high resistance. Refer to Testing for Continuity and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 15 | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | |
| 8 | Test the 5-volt reference circuit for a short to voltage, short to ground, an open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 15 | Go to Step 14 | |
| 9 | Was the voltage reading measured in Step 4 greater than 5.2 volts? | Go to Step 10 | Go to Step 11 | |
| 10 | Test the encoder signal circuit for a short to voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 15 | Go to Step 14 | |
| 11 | Install a scan tool. Turn the ignition ON with the engine OFF. Using a fused jumper, back probe between the 5-volt reference encoder circuit and encoder signal circuit. With a scan tool, observe the encoder return voltage parameter in the transfer case data list. Is the encoder return voltage display within the specified values? | 4.8-5.2 V | Go to Step 13 | Go to Step 12 |
| 12 | Test the encoder signal circuit and the encoder low reference circuit for an open or a short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 15 | Go to Step 14 | |
| 13 | Replace the encoder sensor. Refer to Encoder Motor Sensor Replacement . Did you complete the repair? | Go to Step 15 | ||
| 14 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 15 | ||
| 15 | Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text. Does the DTC set? | Go to Step 2 | System OK | |
DTC C0327
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests for proper reference voltage to the transfer case shift control module on the 4WD LO circuit.
- 3: This step tests the 4WD low circuit for a short to voltage.
- 4: This step tests the 4WD low circuit for an open or high resistance.
- 5: This step repairs the 4WD low circuit for a short to voltage.
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case | |
| 2 | Turn the ignition OFF. Disconnect the transfer case shift control module. Turn the ignition ON, with the engine OFF. Measure the voltage between the 4WD low circuit harness and ground. Is the voltage reading within the specified values? | 11-13.5 V | Go to Step 3 | Go to Step 4 |
| 3 | Disconnect the PCM. Measure the voltage between the 4WD low circuit harness and ground. Is the voltage reading at the specified value? | 0 V | Go to Step 7 | Go to Step 5 |
| 4 | Test the 4WD low circuit for an open, high resistance, or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 8 | Go to Step 6 | |
| 5 | Repair the 4WD low circuit for short to voltage. Refer to Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 8 | ||
| 6 | Replace the PCM. Refer to Powertrain Control Module (PCM) Replacement in Engine Controls - 4.8L, 5.3L, and 6.0L. Did you complete the repair? | Go to Step 8 | ||
| 7 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 8 | ||
| 8 | Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text. Does the DTC set? | Go to Step 2 | System OK | |
DTC C0359
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step determines if the rear propshaft speed sensor and wiring are operating properly.
- 3: This step determines if the front propshaft speed sensor and wiring are operating properly.
- 4: This step determines if the motor control A or motor control B circuits are shorted to ground within the encoder motor.
- 5: This step tests the integrity of the motor windings.
- 6: This step tests the motor control A and motor control B circuits for an open, short to ground, or high resistance between the encoder motor and the transfer case shift control module.
- 7: This step determines whether the transfer case is mechanically functioning properly.
| Step | Action | Value(s) | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case | |
| 2 | Take the vehicle for a short test drive. With the scan tool, observe the Rear Propshaft Speed data parameter in the Transfer Case Data List while driving. Does the RPM value vary or become intermittent while driving at a steady speed? | Go to DTC C0300 | Go to Step 3 | |
| 3 | Take the vehicle for a short test drive. Observe the scan tool Front Propshaft Speed data parameter in the Transfer Case Data List, while driving. Does the RPM value vary or become intermittent while driving? | Go to DTC C0305 | Go to Step 4 | |
| 4 | Turn OFF the ignition. Disconnect the encoder motor connector. With a DMM at the encoder motor pigtail connector, test motor control A and motor control B for a short to ground within the encoder motor. Is motor control A or motor control B shorted to ground? | Go to Step 9 | Go to Step 5 | |
| 5 | IMPORTANT: Use test leads designed for this connector and make firm contact with the leads. Turn OFF the ignition. Zero the DMM, with ohms selected, by touching the two leads. Connect the DMM between motor control A terminal and motor control B terminal and test the resistance in the encoder motor. Is the encoder motor within the specified values? | 0.3 - 35 ohms | Go to Step 6 | Go to Step 9 |
| 6 | Test the motor A and motor B control circuits for a short to ground, short to voltage, open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 11 | Go to Step 7 | |
| 7 | Remove the encoder motor assembly. Refer to Transfer Case Encoder Motor Replacement . Connect a wrench to the transfer case sector shaft. Turn the shift lever detent shaft to apply the clutch pack. While the clutch pack is applied, attempt to turn the front propshaft using a pry bar between the front propshaft U-Joint. Does the clutch hold the propshaft and prevent it from being turned? | Go to Step 9 | Go to Step 8 | |
| 8 | Remove the transfer case and overhaul. Refer to Transfer Case Disassemble in Transfer Case - NVG 246-NP8 Unit Repair. Did you complete the repair? | Go to Step 11 | ||
| 9 | Replace the transfer case encoder motor. Refer to Transfer Case Encoder Motor Replacement . Did you complete the repair? | Go to Step 11 | ||
| 10 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 2 | ||
| 11 | Use the scan tool in order to clear the DTCs. Operate the vehicle within the conditions for running the DTC as specified in the supporting text. Does the DTC set? | Go to Step 10 | System OK | |
| IMPORTANT |
|---|
| Use test leads designed for this connector and make firm contact with the leads. |
DTC C0374
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests the front axle circuit for a current malfunction.
- 3: This step helps determine if the failure is the result of a short to voltage or ground.
- 4: This step helps determine if the front axle control circuit is shorted to ground.
- 5: This step tests the integrity of the front axle switch and the ignition 3 voltage circuits.
- 6: This step tests the front axle control circuit for short to ground.
- 7: This step tests the front axle control circuit for a short to voltage or ground.
- 8: This step tests the front axle switch circuit for short to voltage.
- 9: This step tests the front axle ignition 3 voltage circuit and the front axle switch circuit for an open or short to ground.
- 10: This step tests the front axle control circuit and the front axle ground circuit for an open or high resistance.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Install a scan tool. Turn the ignition ON, with the engine OFF. Place the transfer case into 2WD mode and change to 4WD. With a scan tool, observe the Front Axle Switch parameter in the Transfer Case Data List. Does the Front Axle Switch parameter change from Unlocked to Locked? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Place the transfer case into 2WD mode. Does the scan tool parameter continue to display Locked? | Go to Step 4 | Go to Step 5 |
| 4 | Disconnect the front axle switch/actuator. Does the parameter display Unlocked? | Go to Step 6 | Go to Step 8 |
| 5 | Turn the ignition OFF. Disconnect the front axle switch/actuator. Turn the ignition ON, with the engine OFF. Connect a fused jumper across the ignition 3 voltage and the axle switch signal circuits. With a scan tool, observe the Front Axle Switch parameter. Does the Front Axle Switch parameter change from Unlocked to Locked? | Go to Step 11 | Go to Step 10 |
| 6 | Turn the ignition OFF and disconnect the transfer case control module connectors C1 and C2. Test the front axle actuator control circuit for short to ground. Refer to Testing for Short to Ground and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 13 | Go to Step 7 |
| 7 | With the transfer case shift control module connected, turn the ignition ON, with the engine OFF. Place the transfer case into 2WD. Use a DMM to probe the front axle control circuit and check for a short to ground or voltage. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did the DMM indicate continuity to ground? | Go to Step 12 | Go to Step 9 |
| 8 | Turn the ignition OFF. Disconnect the transfer case shift control module. Test the front axle switch signal circuit at the front axle actuator connector for a short to voltage. Refer to Testing for a Short to Voltage in Wiring Systems. Did you find and correct the condition? | Go to Step 13 | Go to Step 12 |
| 9 | Connect the transfer case control module connectors C1 and C2. Test the front axle switch signal circuit for short to voltage. Refer to Testing for a Short to Voltage and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 10 |
| 10 | Test the front axle ignition 3 circuit, front axle switch circuit, and the front axle control actuator ground circuit for an open or high resistance. Refer to Testing for Continuity and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 13 | Go to Step 12 |
| 11 | Replace the front axle switch/actuator. Refer to Electric Motor Actuator Replacement . Did you complete the repair? | Go to Step 13 | |
| 12 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 13 | |
| 13 | Use the scan tool in order to clear the DTCs. Operate the vehicle within the Conditions for Running the DTC as specified in the supporting text. Does the DTC set? | Go to Step 2 | System OK |
DTC C0379
The number below refers to the step number on the diagnostic table
- 2: This step replaces the transfer case shift control module.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | System OK | |
DTC C0550
Symptoms - Transfer Case
| IMPORTANT | Perform the Diagnostic System Check - Transfer Case before using the symptom tables in order to verify that the following statements are true: DTCs are not set. The control modules can communicate via the serial data link. Review the system operation in order to familiarize yourself with the system functions. Refer to Transfer Case Description and Operation . |
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests the electrical function of the front axle actuator and helps determine mechanical and electrical malfunctions.
- 3: This step tests for proper power and ground at the front axle actuator.
- 4: This step tests the operation of the front axle control circuit.
- 5: This step helps determine if the transfer case shift control module is able to monitor the front axle switch.
- 6: This step tests the front axle switch circuit for an open or high resistance.
- 7: This step measures the voltage between the front axle feed circuit and ground.
- 8: This step tests the front axle control circuit for an open or high resistance.
- 9: This step inspects the front axle for a mechanical malfunction.
- 10: This step tests for open fuse in the front axle feed circuit.
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case | |
| 2 | Install a scan tool. Turn the ignition ON, with the engine OFF. With a scan tool, command the front axle Unlocked and Locked. Does the front axle turn ON and OFF with each command? | Go to Step 9 | Go to Step 3 | |
| 3 | Turn the ignition OFF. Disconnect the front axle actuator. Turn the ignition ON, with the engine OFF. Measure the voltage between the ignition 3 voltage circuit and the front axle ground circuit at the front axle actuator. Is the voltage reading within the specified value? | 11-13 V | Go to Step 4 | Go to Step 7 |
| 4 | Connect a test lamp between the ignition 3 voltage circuit and the front axle actuator control circuit at the front axle actuator. Observe the test lamp while using the scan tool in order to engage the front axle. Does the test lamp illuminate? | Go to Step 5 | Go to Step 8 | |
| 5 | Connect a fused jumper wire between the ignition 3 voltage circuit and the front axle actuator signal circuit. Use the scan tool in order to read the Front Axle Switch status. Does the scan tool display the Front Axle Switch status Locked? | Go to Step 13 | Go to Step 6 | |
| 6 | Test the front axle actuator signal circuit for an open or high resistance. Refer to Testing for Continuity and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 15 | Go to Step 14 | |
| 7 | Measure the voltage between the ignition 3 voltage circuit and ground. Is the voltage reading within the specified range? | 9-14 V | Go to Step 12 | Go to Step 10 |
| 8 | Test the front axle control circuit for an open or high resistance. Refer to Testing for Continuity and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 15 | Go to Step 14 | |
| 9 | Inspect the front axle for a mechanical malfunction. Did you find and correct the condition? | Go to Step 15 | Go to Step 13 | |
| 10 | Test for open fuse in the front axle feed circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 15 | Go to Step 11 | |
| 11 | Repair an open in the front axle feed circuit. Refer to Wiring Repairs in Wiring Systems. Did you complete the repair? | Go to Step 15 | ||
| 12 | Repair an open in the front axle ground circuit. Refer to Wiring Repairs in Wiring Systems. Did you complete the repair? | Go to Step 15 | ||
| 13 | Replace the front axle switch/actuator. Refer to Electric Motor Actuator Replacement . Did you complete the repair? | Go to Step 15 | ||
| 14 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 15 | ||
| 15 | Use the scan tool in order to clear the DTCs. Operate the vehicle in order to determine if the symptom has been corrected. Is the symptom still present? | Go to Step 2 | System OK | |
Front Axle Will Not Engage
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests the electrical function of the front axle actuator and helps determine mechanical and electrical malfunctions.
- 3: This step tests for proper voltage and ground at the front axle actuator.
- 4: This step tests the operation of the front axle actuator control circuit.
- 5: This step tests the electrical function of the front axle actuator control circuit.
- 6: This step tests for proper supply voltage to the front axle actuator.
- 7: This step tests for open fuse in the ignition 3 voltage circuit.
- 8: This step tests the front axle actuator control circuit for an open or high resistance.
- 9: This step tests the front axle actuator signal circuit for an open or high resistance.
- 10: This step helps determine if the front axle actuator has a mechanical malfunction.
- 11: This step tests the front axle switch circuit for a short to voltage.
- 12: This step inspects the front axle for a mechanical malfunction.
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case | |
| 2 | Turn the ignition ON, with the engine OFF. Ensure that the vehicle is in 2WD mode Install a scan tool. Using the scan tool, observe the Front Axle Switch status. Does the scan tool display the Front Axle Switch status as Locked? | Go to Step 10 | Go to Step 3 | |
| 3 | Turn the ignition OFF. Disconnect the front axle actuator. Turn the ignition ON, with the engine OFF. Measure the voltage between the ignition 3 voltage circuit and the front axle ground circuit at the front axle actuator. Is the voltage reading within the specified values? | 11-13 V | Go to Step 4 | Go to Step 6 |
| 4 | Connect a DMM between the ignition 3 voltage circuit and the front axle control circuit at the front axle actuator. Observe the DMM, while using the scan tool in order to engage the front axle. Does the test lamp illuminate? | Go to Step 5 | Go to Step 8 | |
| 5 | Connect a fused jumper wire between the ignition 3 circuit and the front axle switch circuit. Using the scan tool, observe the Front Axle Switch status. Does the scan tool display the Front Axle Switch status Locked? | Go to Step 15 | Go to Step 9 | |
| 6 | Measure the voltage between the ignition 3 voltage circuit and ground. Is the voltage reading within the specified values? | 11-13 V | Go to Step 13 | Go to Step 7 |
| 7 | Test for an open fuse in the front axle feed circuit. Refer to Testing for Continuity and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 17 | Go to Step 14 | |
| 8 | Test the front axle control circuit for an open or high resistance. Refer to Testing for Continuity and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 17 | Go to Step 16 | |
| 9 | Test the front axle actuator signal circuit for an open or high resistance. Refer to Testing for Continuity and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 17 | Go to Step 16 | |
| 10 | Disconnect the front axle actuator. Use the scan tool in order to read the Front Axle Switch status. Does the scan tool display the Front Axle Switch status Locked? | Go to Step 11 | Go to Step 12 | |
| 11 | Test the front axle actuator signal circuit for a short to voltage. Refer to Testing for a Short to Voltage and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 17 | Go to Step 16 | |
| 12 | Inspect the front axle for a mechanical malfunction. Did you find and correct the condition? | Go to Step 17 | Go to Step 16 | |
| 13 | Repair an open in the front axle actuator ground circuit. Refer to Wiring Repairs in Wiring Systems. Did you complete the repair? | Go to Step 17 | ||
| 14 | Repair an open in the ignition 3 voltage circuit. Refer to Wiring Repairs in Wiring Systems. Did you complete the repair? | Go to Step 17 | ||
| 15 | Replace the front axle switch/actuator. Refer to Electric Motor Actuator Replacement . Did you complete the repair? | Go to Step 17 | ||
| 16 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 17 | ||
| 17 | Use the scan tool in order to clear the DTCs. Operate the vehicle in order to determine if the symptom has been corrected. Is the symptom still present? | Go to Step 2 | System OK | |
Front Axle Will Not Disengage
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests the functionality of the mode switch.
- 3: This step tests the modules ability to operate the transfer case modes.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Install a scan tool. Start the engine. Place the transmission into NEUTRAL. Set the park brake. Observe Commanded Mode Indicator states on the scan tool while selecting each of the Mode positions. Does the state change with the selection of any of the mode positions? | Go to Step 5 | Go to Step 3 |
| 3 | Use a scan tool in order to command through the modes of the transfer case shift control switch. With a scan tool, command through all Commanded Mode Indicator states. Does the Mode Indicator state change? | Go to Step 4 | Go to Step 5 |
| 4 | Replace the transfer case shift control switch. Refer to Transfer Case Shift Control Switch Replacement . Did you complete the repair? | Go to Step 6 | |
| 5 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 6 | |
| 6 | Use the scan tool in order to clear the DTCs. Operate the vehicle in order to determine if the symptom has been corrected. Is the symptom still present? | Go to Step 2 | System OK |
Transfer Case Shift Control Switch Inoperative
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step helps determine whether the front axle switch is functioning properly.
- 3: This step helps determine whether the front axle switch is locking and unlocking.
- 4: This step tests transfer case clutch performance.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Turn the ignition ON, with the engine OFF. Ensure that the vehicle is in 4WD mode. Install a scan tool. Using the scan tool, observe the Front Axle Switch status. Does the scan tool display the Front Axle Switch status as Locked? | Go to Step 3 | Go to Front Axle Will Not Engage |
| 3 | Change the transfer case mode from 4WD to AWD mode. Use the scan tool in order to read the Front Axle Switch status. Does the scan tool display the Front Axle Switch status as Locked? | Go to Step 4 | Go to Step 6 |
| 4 | Change the transfer case mode back to 4WD mode. Drive the vehicle for a short test drive while observing the ATC Data List. Note the values of the Front and Rear Propshaft Speed at a set speed. Compare the Front and Rear Propshaft speed previously noted at the same speeds. Are the RPM values approximately equal at the same speeds? | Go to Step 6 | Go to Step 5 |
| 5 | Inspect the front axle and transfer case for a mechanical malfunction. Repair or replace components as needed. Did you complete the repair? | Go to Step 7 | |
| 6 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 7 | |
| 7 | Use the scan tool in order to clear the DTCs. Operate the vehicle in order to determine if the symptom has been corrected. Is the symptom still present? | Go to Step 2 | System OK |
No Correction for Slip in AWD Mode
The number below refers to the step number on the diagnostic table.
- 2: This step determines whether the failure is the result of a malfunctioning transfer case shift control module or the IPC.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Turn the ignition ON, with the engine OFF. Install a scan tool. Using the scan tool, command the SERVICE 4WD lamp OFF. Does the SERVICE 4WD Lamp turn OFF? | Go to Step 3 | Go to Diagnostic System Check - Instrument Cluster in Instrument Panel, Gages, and Console |
| 3 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 4 | |
| 4 | Use the scan tool in order to clear the DTCs. Operate the vehicle in order to determine if the symptom has been corrected. Is the symptom still present? | Go to Step 2 | System OK |
Service Indicator Always On
The number below refers to the step number on the diagnostic table.
- 2: This step determines whether the failure is the result of a faulty transfer case shift control module or the IPC.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Turn the ignition ON, with the engine OFF. Install a scan tool. Using the scan tool, command the SERVICE 4WD Lamp ON. Does the SERVICE 4WD Lamp turn ON? | Go to Step 3 | Go to Diagnostic System Check - Instrument Cluster in Instrument Panel, Gages and Console. |
| 3 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 4 | |
| 4 | Use the scan tool in order to clear the DTCs. Operate the vehicle in order to determine if the symptom has been corrected. Is the symptom still present? | Go to Step 2 | System OK |
Service Indicator Inoperative
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests the transfer case electrical control of the lamp circuits.
- 3: This step helps determine if there is a short to ground in the suspect lamp circuits.
- 4: This step tests the suspect lamp circuits for a short to ground.
- 5: This step repairs a short to ground in the suspect lamp circuit.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Turn the ignition ON, with the engine OFF. Install a scan tool. Using the scan tool, command all the indicator lamps OFF. Do all the lamps go OFF? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | With a scan tool, determine the transfer case mode. Use this information to determine which lamp circuits are at fault. Disconnect the transfer case shift control switch. Test the suspect lamp circuits for a short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Are the suspect circuits shorted to ground? | Go to Step 4 | Go to Step 6 |
| 4 | Disconnect the transfer case shift control module. Test the suspect lamp circuits for a short to ground. Refer to Testing for Short to Ground and Wiring Repairs in Wiring Systems. Is the suspect circuits shorted to ground? | Go to Step 5 | Go to Step 7 |
| 5 | Repair the short to ground in the suspect lamp circuit. Refer to Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 8 | |
| 6 | Replace the mode switch. Refer to Transfer Case Shift Control Switch Replacement . Did you complete the repair? | Go to Step 8 | |
| 7 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 8 | |
| 8 | Use the scan tool in order to clear the DTCs. Operate the vehicle in order to determine if the symptom has been corrected. Is the symptom still present? | Go to Step 2 | System OK |
Transfer Case Shift Control Switch Indicator Always On - Two or More
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step determines if the battery positive or ground circuits have an open or high resistance.
- 3: This step helps to determine if the transfer case shift control module has the ability to command the encoder motor.
- 4: This step determines if motor control A and motor control B circuits being shorted together is causing a shift block.
- 5: This step determines if the motor control A and motor control B circuits are shorted together within the module.
- 6: This step determines if a binding shift lever detent shaft is causing a shift block.
- 7: This step has the transfer case removed and repaired.
- 8: This step determines if the PNP switch is sending the correct range signal.
- 9: This step replaces the transfer case shift control module.
- 10: This step determines if a short to ground, short to voltage, open, or high resistance on the transfer case lock circuit is causing a shift block.
- 11: This step replaced the encoder motor assembly.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Test the battery positive voltage circuit and the ground circuit for an open or high resistance. Refer to Testing for Continuity and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 11 | Go to Step 3 |
| 3 | Turn the ignition ON, with the engine OFF. Install a scan tool. Go to ATC Data List on the scan tool and observe motor A and B current. Using the mode switch in the instrument panel, select the different modes. Does the scan tool indicate an amperage draw from the motor? | Go to Step 4 | Go to Step 8 |
| 4 | Turn the ignition OFF and disconnect the transfer case shift control module, with a DMM, check to see if motor control A and motor control B are shorted together. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 5 |
| 5 | Connect the transfer case shift control module, with a DMM, check motor control A and motor Control B circuits for being shorted together. Refer to Circuit Testing in Wiring Systems. Did the DMM indicate the circuits are shorted together? | Go to Step 9 | Go to Step 6 |
| 6 | Remove the encoder motor and check to see if the shift lever detent shaft is binding. Refer to Transfer Case Encoder Motor Replacement . Is the shift lever detent shaft binding? | Go to Step 7 | Go to Step 10 |
| 7 | Remove the transfer case and repair. Refer to Transfer Case Assembly Replacement . Did you complete the repair? | Go to Step 12 | |
| 8 | Check the instrument panel to see if the correct transmission range is being displayed. Is the correct range being displayed? | Go to Step 9 | Go to Diagnostic System Check - Automatic Transmission in Automatic Transmission 4L60-E/4L65-E or Diagnostic System Check - Automatic Transmission In Automatic Transmission 4L80-E/4L85-E |
| 9 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 12 | |
| 10 | Test the transfer case Lock circuit for a short to ground, short to voltage, open or high resistance. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 12 | Go to Step 11 |
| 11 | Replace the encoder motor. Refer to Transfer Case Encoder Motor Replacement . Did you complete the repair? | Go to Step 12 | |
| 12 | Use the scan tool in order to clear the DTCs. Operate the vehicle in order to determine if the symptom has been corrected. Is the symptom still present? | Go to Step 2 | System OK |
Transfer Case Shift Control Switch Indicator Flashes, then Returns to Previous Mode
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step determines the position of the front axle switch.
- 3: This step helps determine if the front axle will not engage.
- 4: This step helps determine if the front axle will not disengage.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Turn the ignition ON, with the engine OFF. Install a scan tool. Using a scan tool, observe the Front Axle Switch status. Does the scan tool display the Front Axle Switch status as Locked? | Go to Step 4 | Go to Step 3 |
| 3 | Using a scan tool, observe the Encoder Gear Position status. Is the transfer case in AUTO 4WD, 4WD HI or 4WD Low mode? | Go to Front Axle Will Not Engage | Go to Step 5 |
| 4 | Using a scan tool, observe the Encoder Gear Position status. Is the transfer case in 2WD mode? | Go to Front Axle Will Not Disengage | Go to Step 5 |
| 5 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 6 | |
| 6 | Use the scan tool in order to clear the DTCs. Operate the vehicle in order to determine if the symptom has been corrected. Is the symptom still present? | Go to Step 2 | System OK |
Transfer Case Shift Control Switch Indicators Flash Continuously 15 Seconds or More
The numbers below refer to the step numbers on the diagnostic table.
- 2: This step tests the transfer case electrical control of the lamp circuits.
- 3: This step helps determine module failures.
- 4: This step tests the affected lamp circuit for an open or high resistance.
- 5: This step tests the lamp feed circuit for an open or short to ground.
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Transfer Case Control Schematics Connector End View Reference: Transfer Case Control Connector End Views | |||
| 1 | Did you perform the Diagnostic System Check - Transfer Case? | Go to Step 2 | Go to Diagnostic System Check - Transfer Case |
| 2 | Turn the ignition ON, with the engine OFF. Install a scan tool. Using the scan tool, command all the indicators ON. Do all the indicators illuminate? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Access the back of the mode switch. Backprobe the indicator control circuit of the affected indicator to ground. Does the affected indicator go ON? | Go to Step 7 | Go to Step 4 |
| 4 | Test the affected indicator control circuit for an open or high resistance. Refer to Testing for Continuity and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 8 | Go to Step 5 |
| 5 | Test the LED dimming supply circuit for an open or short to ground. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 8 | Go to Step 6 |
| 6 | Replace the transfer case shift control switch. Refer to Transfer Case Shift Control Switch Replacement . Did you complete the repair? | Go to Step 8 | |
| 7 | Replace the transfer case shift control module. Refer to Transfer Case Shift Control Module Replacement and Transfer Case Control Module Reprogramming . Did you complete the repair? | Go to Step 8 | |
| 8 | Use the scan tool in order to clear the DTCs. Operate the vehicle in order to determine if the symptom has been corrected. Is the symptom still present? | Go to Step 2 | System OK |
Transfer Case Shift Control Switch Indicator Inoperative - One or More
General Operation
The New Venture Gear model NVG 246 RPO NP8 transfer case is a two speed automatic, active, transfer case. The NVG 246 EAU provides 5 modes, Auto 4WD, 4HI, 4LO, 2HI and Neutral. The Auto 4WD position allows the capability of an active transfer case, which provides the benefits of on-demand torque biasing wet clutch and easy vehicle tuning through software calibrations. The software calibrations allow more features such as flexible adapt ready position and clutch preload torque levels. The technology allows for vehicle speed dependent clutch torque levels to enhance the performance of the system. For example, the system is calibrated to provide 0-5 ft lb of clutch torque during low speed, low engine torque operation, and predetermined higher torque for 40 km/h (25 mph) and greater. This prevents crow-hop and binding at low speeds and provides higher torque biases at higher vehicle speeds, in order to enhance stability.
Scheme 22
The NVG 246 EAU transfer case features a 4 button shift control switch located on the instrument panel. When the ignition key is in the RUN position, the transfer case shift control module monitors the transfer case shift control switch to determine if the driver desires a new mode/range position. At a single press of the transfer case shift control switch, the lamp of the new desired position will begin flashing to inform the driver that the transfer case shift control module has received the request for a new mode/range position. The lamp will continue to flash until all shifting criteria has been met and the new mode/range position has been reached, or has been engaged. Once the new mode/range position is fully active, the switch indicator lamp for the new position will remain ON constantly.
During normal driving situations, the transfer case can operate in the Auto 4WD mode. In the Auto 4WD mode, the transfer case shift control module monitors rear wheel slip speed, based on the inputs from both the front and rear propshaft speed sensors. When the vehicle experiences a rear wheel slip condition, the transfer case shift control module sends a pulse width modulated (PWM) signal to an electronic motor, which is the transfer case encoder motor. This motor rotates the transfer case control actuator lever shaft, applying a clutch pack. This clutch pack is designed to deliver a variable amount of torque, normally delivered to the rear wheels, and transfers it to the front wheels. Torque is ramped up to the front wheels until the front propshaft speed sensor matches that of the rear propshaft speed sensor. Torque is ramped down to the front wheels. The process would repeat if rear wheel slip is detected again.
The NVG 246 EAU transfer case has the added feature of also providing the driver with 3 manual mode/range positions
- 4HI - 4 Wheel Drive high range
- 2HI - 2 Wheel Drive high range
- 4LO - 4 Wheel Drive low range
The driver may choose to select any of these mode/range positions while driving the vehicle. However, the transfer case will not allow a shift into or out of 4LO unless the following criteria has been met
- The engine is running.
- The automatic transmission is in Neutral.
- The vehicle speed is below 5 km/h (3 mph).
This transfer case also has a Neutral position. A shift to the Neutral position allows the vehicle to be towed without rotating the transmission output shaft. Neutral position may be obtained only if the following criteria has been met
- The engine is running.
- The automatic transmission is in Neutral.
- The vehicle speed is below 5 km/h (3 mph).
- The transfer case is in 2HI mode.
Once these conditions have been met, press and hold both the 2HI and 4LO buttons for 10 seconds. When the system completes the shift to neutral, the red neutral lamp will illuminate.
The NVG 246 EAU case halves are high-pressure die-cast magnesium. Ball bearings support the input shaft, the front output shaft, and the rear output shaft. A thrust bearing is located inside of the input shaft gear to support the front of the rear output shaft. The transfer case requires Auto Trac® II Fluid GM P/N 12378508 (Canadian P/N 10953626) which is blue in color. The fluid is designed for smooth clutch application. An oil pump, driven by the rear output shaft, pumps the fluid through the rear output shaft oil gallery to the clutch and bearings.
There are two versions of the NVG 246 EAU, which depend on the transmission applications and vehicle applications. If the vehicle is equipped with a transmission RPO M30, the transmission splines in the input gear will have 27 teeth. With this application the planetary carrier assembly will have 3 pinion gears. If the vehicle is equipped with transmission RPO MT1 or MN8, the transmission splines in the input gear will have 32 teeth. The planetary carrier assembly on this application will have 6 pinion gears.
Some of the changes to the transfer case, that will take place over this model year, include the following
- The oil pump suction pipe and screen will change to a one piece design.
- The case half bolts will have a cup style washer and the bolt can be used again.
- The clutch apply plate, clutch hub, and clutch oil restrictor plate will have a design change.
- The 4 pinion gear planetary carrier assembly is changing to a 3 pinion gear design.
Scheme 23
When the NVG 246 EAU is in the 2HI mode, the power flows from the transmission (1) to the input shaft gear (2). The input shaft gear (2) is connected to the rear output shaft (4) by the high/low range collar (3). The range collar (3) outer teeth are engaged with the input shaft gear (2) inner, high-speed position teeth. At the same time the range collar is slip splined to the rear output shaft (4). The rear output shaft (4) delivers the power flow to the rear propshaft (5). The position of the control actuator lever shaft (7) allows no clutch (6) engagement. The high/low range shift fork (8), is in the high-speed position on the control actuator lever shaft (7).
Scheme 24
In the 4HI mode, the power flow to the rear propshaft (10) is the same as it is in the 2HI mode. To deliver power flow to the front propshaft (13) during the 4HI position, the transfer control module commands the encoder motor (15) to apply the clutch to a calibrated torque. The encoder motor (15) turns the control actuator lever shaft (14). A brake in the encoder motor (15) holds the control actuator lever shaft (14) in the full clutch position. The control actuator lever shaft (14) is cam designed and the cam action moves the clutch lever (4). The clutch lever (4) pivots on the clutch lever pivot studs and moves toward the clutch apply plate, to engage the clutch. As more pressure is applied to the clutch apply plate, the clutch discs are compressed.
Using inner clutch discs, which are engaged with the clutch hub (5), and the outer clutch discs, which are engaged with the clutch housing (6), the power flow is delivered to the clutch housing (6). The clutch hub (5) is splined to the rear output shaft (9), and the clutch housing (6) rotates on a needle bearing on the rear output shaft (9). The chain drive sprocket (7) is splined to the clutch housing (6). The power flows from the drive sprocket (7), through the chain (11), to the chain driven sprocket. The driven sprocket is splined to the front output shaft (12). The power flow is delivered to the front propshaft (13) through the front output shaft (12).
During the Auto 4WD mode, the power flow is the same as it is in the 4HI mode. Except, during the Auto 4WD mode, the encoder motor (15) rotates the control actuator shaft lever (14) to the correct torque level positions. Rotating the control actuator (14) to the various positions changes the clutch torque level. When a difference of front propshaft (13) to rear propshaft (10) speed is recognized, the transfer case control modules command for more, or less clutch torque.
Scheme 25
When shifting the transfer case to the 4LO mode, it commands the encoder motor (9) to turn the control actuator lever shaft (8), to move the high/low range shift fork (10). The shift fork (10) moves the high/low range collar (6), which is slip splined on the rear output shaft (7) toward the rear of the transfer case. The range collar (6) outer teeth disengage from the input shaft gear (2) inner teeth. The range collar (6) outer teeth then engage in the planetary carrier (5) teeth. The power flow is now from the input shaft gear (2) planetary teeth to the planetary gears (3) in the carrier. Rotating the planetary gears (3), which are engaged in the annulus gear (4), the planetary carrier (5) rotates. The planetary carrier (5) engaged to the range collar (6), drives the rear output shaft (7), providing a 2.72:1 reduction to the speed of the rear output shaft (7). The power flow to the front propshaft is the same as it is in the 4HI.
A neutral position is obtained when the range collar (6) is not engaged to the input shaft gear (2) or the planetary carrier (5). Neutral position is used for towing the vehicle.