Contents Section: Heater All sections

Additional Heating: Diagnosis Porsche Cayenne I рестайлинг

Heater ~1409 words

Troubleshooting procedure

Troubleshooting can only be performed when the fault is present. In other words, specific troubleshooting can only be performed in accordance with instructions (given under Diagnosis/troubleshooting for each fault code) if the entry has the status 'present' in the fault memory.

If the fault is currently 'not present', please check the following

  1. Diagnosis conditions are met; if necessary perform a short test or test drive
  2. All plug connections and ground points of the affected current path are OK.
  3. Set all wiring harnesses of the affected current path to a state that corresponds to driving by pulling and shaking them (loose contact)

Diagnostic conditions

Note. Important! Always connect a suitable battery charging device to the vehicle electrical system battery or to the designated jump-start terminal before starting diagnosis. All unnecessary loads must also be switched off.

Note. The fault can only be identified if the requirements listed under 'Diagnostic conditions' are met. For this reason, the specified procedure must be observed after a fault is repaired: Erase fault memory. Satisfy the requirements listed under 'Diagnostic conditions'. Read out fault memory again

Diagnosis/troubleshooting

Note. The fault memory Info key [F8] on 9588 Porsche System Tester II can be used to access the 'extended fault memory'. The following information can be displayed

Note. The auxiliary heater control module is locked if the same fault has happened 3 times or 5 different faults have happened in succession.

  1. Ignition on
  2. Internal auxiliary heater control unit function test
Work instructionDisplay OKIf not OK
1Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Battery positive voltage 9.76 V - 15 V
  3. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS .Go to Step 3Work through faults --> End
3Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Fuel supply warning light on
  3. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS .Go to Step 3Work through faults --> End
3Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS .Go to Step 3Work through faults --> End
3Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Engine on
  2. Internal auxiliary heater control unit function test
WARNINGDanger of accident due to moving parts when working in engine compartment

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

Note. Battery voltage: A battery voltage of between 11.4 and 14.5 V is required for the following troubleshooting procedure. This must be checked and provided, if necessary. On the vehicle electrical system, the voltage to the fuse (input side) must be guaranteed.

Work instructionDisplay OKIf not OK
1Measure charge voltage/current on three-phase generatorEngine speed > 2,000 rpm. Measure charge voltage/current of generator.11.4 to 14.5 V Go to Step 2Wiring/regulator or diodes faulty. Repair wires or generator. --> End
2Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS .Go to Step 3Work through faults --> End
3Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Check wire in vehicle between auxiliary heater control unit and 3/2-way valve plug for open circuitSwitch off ignition Pull off plug A from auxiliary heater control unit Pull off plug of 3/2-way valve Measure resistance between pin 4 of plug A on auxiliary heater control unit and pin 1 on plug of 3/2-way valve< 5 ohms Go to Step 3Repair wire or replace wiring harness --> End
3Check wire in vehicle between auxiliary heater control unit and 3/2-way valve for short circuit to groundMeasure resistance between pin 1 on plug for 3/2-way valve and groundInfinity ohms Go to Step 4Repair wire or replace wiring harness --> End
4Check wire in vehicle between auxiliary heater control unit and 3/2-way valve for short circuit to B+Push on plug A of auxiliary heater control unit Switch on ignition Measure voltage between pin 1 on plug for 3/2-way valve and ground< 0.3 V Go to Step 5Repair wire or replace wiring harness --> End
5Check ground leadsMeasure resistance between pin 2 on plug for 3/2-way valve and vehicle ground< 5 ohms Go to Step 6Repair wire or replace wiring harness --> End
6Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. If there is no incoming signal/message via the CAN Infotainment using several control modules, the CAN Infotainment must be checked for open or short circuits. Refer to ' CHECKING INSTRUCTIONS/CAN DATA BUS '.

Work instructionDisplay OKIf not OK
1Read out fault memory in gateway control moduleGo to Step 2Work through faults --> End
2Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS .Go to Step 3Work through faults --> End
3Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS .Go to Step 3Work through faults --> End
3Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. If there is no incoming signal/message via the CAN Infotainment using several control modules, the CAN Infotainment must be checked for open or short circuits. Refer to ' CHECKING INSTRUCTIONS/CAN DATA BUS '.

Work instructionDisplay OKIf not OK
1Read out fault memory in air-conditioning system regulator control moduleGo to Step 2Work through faults --> End
2Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS .Go to Step 3Work through faults --> End
3Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin connector on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wiring.

CAUTIONDanger! Danger of fire due to leaking fuel.

Note. The fuel supply of the auxiliary heater or metering pump must be ensured.

Note. Coolant temperature must be < 60 °C (140 °F) before the test!

Work instructionDisplay OKIf not OK
1Erase fault memory in auxiliary heater control unitGo to Step 2Go to Step 3
2Start up auxiliary heater> EndGo to Step 3
3Perform 'drive link test' using 9718 PIWIS TesterGo to Step 4
4Erase fault memory in auxiliary heater control unit> EndGo to Step 5
5Read out fault memory in auxiliary heater control unit> EndGo to Step 6
6Work through faults> EndGo to Step 7
7Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin connector on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wiring.

CAUTIONDanger! Danger of fire due to leaking fuel.

Note. The fuel supply of the auxiliary heater or metering pump must be ensured.

Note. Coolant temperature must be < 60 °C (140 °F) before the test!

Work instructionDisplay OKIf not OK
1Erase fault memory in auxiliary heater control unitGo to Step 2Go to Step 3
2Start up auxiliary heater> EndGo to Step 3
3Perform 'drive link test' using 9718 PIWIS TesterGo to Step 4
4Erase fault memory in auxiliary heater control unit> EndGo to Step 5
5Read out fault memory in auxiliary heater control unit> EndGo to Step 6
6Work through faults> EndGo to Step 7
7Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: In the next troubleshooting section, please check first that the affected fuses are not faulty. Replace faulty fuse(s) and determine and remedy the cause according to troubleshooting instructions. The affected 'pins' on the auxiliary heater control unit plug connection must be neither damaged nor corroded. The wiring of the affected components must also be checked for external damage. Repair damaged or corroded 'pins' if possible, otherwise replace affected 'pins'. Repair damaged wire or replace.

Work instructionDisplay OKIf not OK
1Measure charge voltage/current on three-phase generatorEngine speed > 2,000 rpm. Measure charge voltage/current of generator.11.4 to 14.5 V Go to Step 2Wiring/regulator or diodes faulty. Repair wires or generator. --> End
2Check terminal 30 power supply to auxiliary heater control unitSwitch off the ignition. Disconnect plug on auxiliary heater control unit. Measure voltage between 'pin 1 and ground'.11.4 to 14.5 V Go to Step 3Check whether fuses are faulty, check power supply lines for short circuit to ground: Go to Step 4
3Check terminal 31 ground to auxiliary heater control unitMeasure voltage between 'pin 2 and battery positive'.11.4 to 14.5 V Go to Step 4Check ground lead for short circuit to B+: Go to Step 5
4Check power supply lines for short circuit to groundSwitch off the ignition. Pull off plug on auxiliary heater control unit. Measure voltage between 'pin 1 and battery positive'.< 0.3 V. Go to Step 5Short circuit to ground in auxiliary heater control unit plug leads 'pin 1 and fuse F4' in left fuse carrier. Repair wiring and replace faulty fuse(s). --> End
5Check ground supply lines for short circuit to B+Measure voltage between 'pin 2 and body ground'.< 0.3 V Go to Step 6Short circuit to B+ in auxiliary heater control unit plug leads and 'body ground'. Repair wiring and replace faulty fuse(s). --> End
6Check power supply lines for open circuitSwitch off the ignition. Pull off plug on auxiliary heater control unit. Measure resistance between 'pin 1 and fuse F4' in fuse carrier at left of instrument panel.< 0.5 ohms Go to Step 7Open circuit in auxiliary heater control unit plug leads 'pin 1 and fuse F4' in fuse carrier at left of instrument panel. Repair wiring. --> End
7Check ground supply lines for open circuitMeasure resistance between 'pin 2 and body ground'.< 0.5 ohms Go to Step 8Open circuit in auxiliary heater control unit plug leads 'pin 2 and body ground'. Repair wire(s). --> End
8Check terminal 30 power supply at fuseMeasure voltage between fuse plug 'F4 and body ground' in left fuse carrier.11.4 to 14.5 V Go to Step 9Short circuit/contact resistance/corroded or loose connections near or in fuse carrier. Repair if possible, otherwise replace fuse carrier at left of dashboard. --> End
9Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin connector on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wiring.

CAUTIONDanger! Danger of fire due to leaking fuel.

Note. The fuel supply of the auxiliary heater or metering pump must be ensured.

Note. Coolant temperature must be < 60 °C (140 °F) before the test!

Work instructionDisplay OKIf not OK
1Erase fault memory in auxiliary heater control unitGo to Step 2Go to Step 3
2Start up auxiliary heater> EndGo to Step 3
3Perform 'drive link test' using 9718 PIWIS TesterGo to Step 4
4Erase fault memory in auxiliary heater control unit> EndGo to Step 5
5Read out fault memory in auxiliary heater control unit> EndGo to Step 6
6Work through faults> EndGo to Step 7
7Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Coolant temperature must be < 60 °C (140 °F) before the test!

Work instructionDisplay OKIf not OK
1Erase fault memory in auxiliary heater control unitGo to Step 2Go to Step 3
2Start up auxiliary heater> EndGo to Step 3
3Perform 'drive link test' using 9718 PIWIS TesterGo to Step 4
4Erase fault memory in auxiliary heater control unit> EndGo to Step 5
5Read out fault memory in auxiliary heater control unit> EndGo to Step 6
6Work through faults> EndGo to Step 7
7Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test
Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

CAUTIONDanger! Danger of fire due to leaking fuel.
Work instructionDisplay OKIf not OK
1Check wire in vehicle between auxiliary heater control unit and metering pump plug for open circuitSwitch off ignition Pull off plug A from auxiliary heater control unit Pull plug off the metering pump Measure resistance between pin 6 of plug A on auxiliary heater control unit and pin 2 on plug of metering pump< 5 ohms Go to Step 3Repair wire or replace wiring harness --> End
2Check wire in vehicle between auxiliary heater control unit and metering pump for short circuit to groundTest resistance between pin 2 of metering pump plug and groundInfinity ohms Go to Step 4Repair wire or replace wiring harness --> End
3Check wire in vehicle between auxiliary heater control unit and metering pump for short circuit to B+Push on plug A of auxiliary heater control unit Switch on ignition Test voltage between pin 2 of metering pump plug and ground< 0.3 V Go to Step 5Repair wire or replace wiring harness --> End
4Check ground leadsMeasure resistance between pin 1 of metering pump plug and vehicle ground< 5 ohms Go to Step 6Repair wire or replace wiring harness --> End
5Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test
Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Read out fault memory in air-conditioning system regulator control unitGo to Step 3Work through faults --> End
3Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS .Go to Step 4Work through faults --> End
4Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test
Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Go to Step 3
2Read out fault memory in vehicle electrical system control moduleGo to Step 3Work through faults --> End
3Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS .Go to Step 4Work through faults --> End
4Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test
Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test
Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test
Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Correct faults Go to Step 2
2Erase fault memory in auxiliary heater control unit> EndGo to Step 3
3Activate coding for auxiliary heater in 'gateway' Using the 9588 Porsche System Tester II 'write in data' via 'Control module replacement'.> EndGo to Step 4
4Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS .Go to Step 5Work through faults --> End
5Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unitGo to Step 2Work through faults --> End
2Check wire in vehicle between auxiliary heater control unit and radio remote control receiver for open circuitSwitch off ignition Pull off plug A from auxiliary heater control unit Pull off plug A of radio remote control receiver Measure resistance between pin 1 of plug A on auxiliary heater control unit and pin 2 on plug A of radio remote control receiver.< 5 ohms Go to Step 3Repair wire or replace wiring harness --> End
3Replace hand-held transmitterGo to Step 4Work through faults --> End
4Replace antennaGo to Step 5Work through faults --> End
5Replace receiverGo to Step 6Work through faults --> End
6Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin connector on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wiring.

Note. Depending on the fault codes entered in the 'fault memory' of the 9588 Porsche System tester II, check the fuel supply, the coolant circuit, or the air intake.

Note. Coolant temperature must be < 60 °C (140 °F) before the test!

Work instructionDisplay OKIf not OK
1Unlock auxiliary heater control unit with 9588 Porsche System tester II in the 'Coding' menu itemGo to Step 2
2Erase fault memory in auxiliary heater control unitGo to Step 3Go to Step 7
3Perform 'drive link test' using 9718 PIWIS TesterGo to Step 4
4Start up auxiliary heater> EndGo to Step 5
5Read out fault memory in auxiliary heater control unitGo to Step 6
6Work through faultsGo to Step 4Go to Step 7
7Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

  1. Ignition on
  2. Internal auxiliary heater control unit function test

Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.

Work instructionDisplay OKIf not OK
1Read out fault memory in auxiliary heater control unit and then eraseGo to Step 2Work through faults --> End
2Replace auxiliary heater> End

DIAGNOSIS TROUBLESHOOTING PROCEDURE

Poses Online