Glass & Window System: Other Nissan Quest IV

Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT BELT PRE-TENSIONER"

The Supplemental Restraint System such as "AIR BAG" and "SEAT BELT PRE- TENSIONER", used along with a front seat belt, helps to reduce the risk or severity of injury to the driver and front passenger for certain types of collision. Information necessary to service the system safely is included in the " SRS AIRBAG " and " SEAT BELTS " articles of this Service Information.

PRECAUTIONS WHEN USING POWER TOOLS (AIR OR ELECTRIC) AND HAMMERS

Precaution for Procedure without Cowl Top Cover

When performing the procedure after removing cowl top cover, cover the lower end of windshield with urethane, etc to prevent damage to windshield.

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1. When removing the 12V battery terminal, turn OFF the ignition switch and wait at least 30 seconds. NOTE: ECU may be active for several tens of seconds after the ignition switch is turned OFF. If the battery terminal is removed before ECU stops, then a DTC detection error or ECU data corruption may occur.
2. For vehicles with the 2-batteries, be sure to connect the main battery and the sub battery before turning ON the ignition switch. NOTE: If the ignition switch is turned ON with any one of the terminals of main battery and sub battery disconnected, then DTC may be detected.
3. After installing the 12V battery, always check "Self Diagnosis Result" of all ECUs and erase DTC. NOTE: The removal of 12V battery may cause a DTC detection error.

Handling for Adhesive and Primer

1. Do not use an adhesive which is past its usable date. Shelf life of this product is limited to six months after the date of manufacture. Carefully read the expiration or manufacture date printed on the box.
2. Keep primers and adhesive in a cool, dry place. Ideally, they should be stored in a refrigerator.
3. Open the seal of the primer and adhesive just before application. Discard the remainder.
4. Before application, be sure to shake the primer container to stir the contents. If any floating material is found, do not use it.
5. If any primer or adhesive contacts the skin, wipe it off with gasoline or equivalent and wash the skin with soap.
6. When using primer and adhesive, always observe the precautions in the instruction information.

Special Service Tools

The actual shapes of Kent-Moore tools may differ from those of special service tools illustrated here.

Tool number (Kent-Moore No.) Tool name Description (J-39570) Chassis ear Locates the noise (J-50397) NISSAN Squeak and Rattle Kit Repairs the cause of noise

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Commercial Service Tools

Tool name Description Engine ear Locates the noise Remover tool Removes clips, pawls and metal clips

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CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diagnostic Worksheet during the interview to document the facts and conditions when the noise occurs and any customer comments. Refer to " DIAGNOSTIC WORKSHEET ". This information is necessary to duplicate the conditions that exist when the noise occurs.

1. The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain all the facts and conditions that exist when the noise occurs (or does not occur).
2. If there is more than one noise in the vehicle, perform a diagnosis and repair the noise that the customer is concerned about. This can be accomplished by performing a test drive with the customer.
3. After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics are provided so that the customer, service adviser, and technician use the same language when describing the noise.
4. Squeak - (Like tennis shoes on a clean floor) Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces = high-pitched noise/softer surfaces = low-pitched noises/edge to surface = chirping
5. Creak - (Like walking on an old wooden floor) Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch dependent on materials/often brought on by activity.
6. Rattle - (Like shaking a baby rattle) Rattle characteristics include fast repeated contact/vibration or similar movement/loose parts/missing clip or fastener/incorrect clearance.
7. Knock - (Like a knock on a door) Knock characteristics include hollow sounds/sometimes repeating/often brought on by driver action.
8. Tick - (Like a clock second hand) Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver action or road conditions.
9. Thump - (Heavy, muffled knock noise) Thump characteristics include softer knock/dull sounds often brought on by activity.
10. Buzz - (Like a bumblebee) Buzz characteristics include high frequency rattle/firm contact.
11. Often the degree of acceptable noise level varies depending upon the person. A noise that a technician may judge as acceptable may be very irritating to a customer.
12. Weather conditions, especially humidity and temperature, may have a great effect on noise level.

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check for Technical Service Bulletins (TSBs) related to the concern or symptom.

If a TSB relates to the symptom, follow the procedure to repair the noise.

REPAIR THE CAUSE

1. If the cause is a loose component, tighten the component securely.
2. If the cause is insufficient clearance between components: Separate components by repositioning or loosening and retightening the components, if possible. Insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape, or urethane tape. A NISSAN Squeak and Rattle Kit (J-43980) is available through the authorized NISSAN Parts Department.

Note. Always check with the Parts Department for the latest parts information. The following materials are contained in the NISSAN Squeak and Rattle Kit (J-43980). Each item can be ordered separately as needed. URETHANE PADS [1.5 mm (0.059 in) thick] Insulates connectors, harness, etc. 76268-9E005: 100 x 135 mm (3.937 x 5.315 in) 76884-71L01: 60 x 85 mm (2.362 x 3.346 in) 76884-71L02: 15 x 25 mm (0.591 x 0.984 in) INSULATOR (Foam blocks) Insulates components from contact. Can be used to fill space behind a panel. 73982-9E000: 45 mm (1.772 in) thick, 50 x 50 mm (1.969 x 1.969 in) 73982-50Y00: 10 mm (0.394 in) thick, 50 x 50 mm (1.969 x 1.969 in) INSULATOR (Light foam block) 80845-71L00: 30 mm (1.181 in) thick, 30 x 50 mm (1.181 x 1.969in) FELT CLOTH TAPE Used to insulate where movement does not occur. Ideal for instrument panel applications. 68370-4B000: 15 x 25 mm (0.591 x 0.984 in) pad 68239-13E00: 5 mm (0.197 in) wide tape roll The following materials, not found in the kit, can also be used to repair squeaks and rattles. UHMW (TEFLON) TAPE Insulates where slight movement is present. Ideal for instrument panel applications. SILICONE GREASE Used in place of UHMW tape that is visible or does not fit. Only lasts a few months. SILICONE SPRAY Used when grease cannot be applied. DUCT TAPE Used to eliminate movement.

CONFIRM THE REPAIR

After repair is complete, test drive the vehicle to confirm that the cause of noise is repaired by test driving the vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the notes on the DIAGNOSTIC WORKSHEET .

INSTRUMENT PANEL

Most incidents are caused by contact and movement between

1. The cluster lid A and instrument panel
2. Acrylic lens and combination meter housing
3. Instrument panel to front pillar garnish
4. Instrument panel to windshield
5. Instrument panel mounting pins
6. Wiring harnesses behind the combination meter
7. A/C defroster duct and duct joint These incidents can usually be located by tapping or moving the components to duplicate the noise or by pressing on the components while driving to stop the noise. Most of these incidents can be repaired by applying felt cloth tape or silicon spray (in hard to reach areas). Urethane pads can be used to insulate wiring harness. CAUTION: Never use silicone spray to isolate a squeak or rattle. If the area is saturated with silicone, the recheck of repair becomes impossible.

CENTER CONSOLE

Components to check include

1. Shifter assembly cover to finisher
2. A/C control unit and cluster lid C
3. Wiring harnesses behind audio and A/C control unit

The instrument panel repair and isolation procedures also apply to the center console.

DOORS

Check the following items

1. Finisher and inner panel making a slapping noise
2. Inside handle escutcheon connection to door finisher
3. Wiring harnesses tapping
4. Door striker out of alignment causing a popping noise on starts and stops

Tapping, moving the components, or pressing on them while driving to duplicate the conditions can isolate many of these incidents. The areas can usually be insulated with felt cloth tape or insulator foam blocks from the NISSAN Squeak and Rattle Kit (J-50397) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put into the trunk by the customer.

In addition check for the following items

1. Trunk lid dumpers out of adjustment
2. Trunk lid striker out of adjustment
3. Trunk lid torsion bars knocking together
4. A loose license plate or bracket

Most of these incidents can be repaired by adjusting, securing, or insulating the item(s) or component(s) causing the noise.

SUNROOF/HEADLINING

Noises in the sunroof/headlining area can often be traced to one of the following items

1. Sunroof lid, rail, linkage, or seals making a rattle or light knocking noise
2. Sunvisor shaft shaking in the holder
3. Front or rear windshield touching headlining and squeaking

Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these incidents. Repairs usually consist of insulating with felt cloth tape.

SEATS

When isolating seat noise it is important to note the position the seat is in and the load placed on the seat when the noise occurs. These conditions should be duplicated when verifying and isolating the cause of the noise.

Causes of seat noise include

1. Headrest rods and holder
2. A squeak between the seat pad cushion and frame
3. The rear seatback lock and bracket

These noises can be isolated by moving or pressing on the suspected components while duplicating the conditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component or applying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or on the engine wall. The noise is then transmitted into the passenger compartment.

Causes of transmitted underhood noise include

1. Any component mounted to the engine wall
2. Components that pass through the engine wall
3. Engine wall mounts and connectors
4. Loose radiator mounting pins
5. Hood bumpers out of adjustment
6. Hood striker out of adjustment

These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best method is to secure, move, or insulate one component at a time and test drive the vehicle. Also, engine RPM or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or insulating the component causing the noise.

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1. Remove front pillar garnish (LH and RH). Refer to " «FRONT PILLAR GARNISH: REMOVAL AND INSTALLATION»(ref-672656-S21573212692014112400000) ".
2. Remove partially headlining (front edge). Refer to " «REMOVAL AND INSTALLATION»(ref-672656-S03988377272014112400000) ".
3. Remove front wiper arm (LH and RH). Refer to " «WIPER ARM: REMOVAL AND INSTALLATION»(ref-672627-S22259871952014112400000) ".
4. Remove front fender cover. Refer to " «REMOVAL AND INSTALLATION»(ref-672623-S22273486832014112400000) ".
5. Remove cowl top cover. Refer to " «REMOVAL AND INSTALLATION»(ref-672623-S22273486832014112400000) ".
6. Remove the roof side molding (LH and RH). Refer to " «REMOVAL AND INSTALLATION»(ref-672623-S01160419912014112400000) ".
7. Apply protective tape around windshield to prevent painted surface from being damaged.
8. Guiding a cutter knife along glass, cut the windshield molding.
9. Using a pair of pliers, pull molding remaining at the body flange out of bonded area of glass.
10. Paint matching marks on the body and glass if the windshield is reused. NOTE: Positioning during installation can be easily performed. When installing a new windshield glass mount the glass on the body and put the matching marks after clearing the body side.
11. Cut the adhesive. Depending on the tool in use, follow the procedures below: CAUTION: Never use a windshield cutter if the windshield is reused. (It may scratch the glass surface) With piano wire (when reusing glass). Pass the piano wire (B) from the passenger room to the bonded area of glass using a wire pierce (A). CAUTION: Never press the piano wire excessively against the edge of the glass. Always use a Standish cover (C) to keep the piano wire clear of plastic parts such as the instrument panel. For the corner area, never insert the piano wire into the mating surfaces of glass. Never damage the harness around the glass. Tie both ends of the piano wire (B) to the wire grip (A), etc. With 2 persons, one holding the piano wire (B) inside the vehicle along with the glass and the other holding it outside the vehicle along with the gap between the body and glass, pull it to cut off the adhesive. CAUTION: Always use a Standish cover (C) to keep the piano wire clear of plastic parts such as the instrument panel. With a windshield cutter (A) (when replacing glass) Apply soapy water around the bonded area on the body for smooth movement of the windshield cutter. Insert the windshield cutter into the bonded area. Cut the adhesive by pulling the knife, keeping the tip parallel to the edge of the glass.
12. Use rubber suction cups or suction lifter (A), etc. to remove glass from the vehicle.

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1. Using a scraper, remove remaining adhesive (sealant) on the body side down to approximately a depth that is 2 mm (0.079 in) thick (a) so that entire contour becomes smooth. CAUTION: If the bonded area on the body is scratched, repair it with a two-liquid type urethane paint. Never use lacquer type paint.
2. When reusing the glass (2), use the cutter (A) to remove the remaining adhesive (1) (sealant) and smooth out the surface.
3. Mount the glass onto the vehicle and paint matching marks on the body and glass when installing new glass. Then remove the glass again.
4. Use the rubber suction cups or suction lifter (A) to set the glass (1) on the glass stand (B).
5. Clean the bonded area on the glass and body with white gasoline or degreasing agent.
6. Install new glass insulator.
7. Install new clips (lower and upper).
8. Apply primer for the glass along the entire circumference of the glass. Use the sealing kit for glass application and the special holder for cartridge or similar tools. CAUTION: There are 2 types of primer. Never confuse the application methods. Primer for painted surfaces Primer for glass NOTE: The essential function of primers is to strengthen adhesion between the glass and the painted surface.
9. Apply primer for the painted surface to the body side bonding surface. CAUTION: If the body side bonding surface is repaired with a two-liquid type urethane paint, always apply the primer after drying the paint. If primer for painted surfaces, or if it overflows, quickly remove it with white gasoline or degreasing agent. Always use a Standish cover (stainless plate) to prevent primer for painted surfaces from the instrument panel.
10. Affix the dam sealant rubber and apply adhesive along the edge of the glass within the time period indicated in the service information after applying primer. When reusing the glass, affix new dam sealant rubber at the same place where old dam rubber is affixed. When installing new glass, apply the dam sealant rubber from the edge of the glass so as to hide the black print. CAUTION: Apply the dam sealant rubber (1) from the outline mark of black print as shown in Exploded View. Start to apply the dam sealant rubber at the outline mark of black print. Apply it so as to only place it without pulling. Stop applying at another outline mark of black print. NOTE: Open adhesive by cutting off the nozzle tip and set it in a sealant gun.
11. Use rubber suction cups or suction lifter (A) that are installed in advance, align the matching marks between the spacer and roof panel hole and between the body and glass (1) to install them on the vehicle. CAUTION: 2 or more workers are required when installing the glass.
12. Press the entire surface of the glass lightly to fit it completely.
13. Correct any adhesive overflow or shortage using a spatula to make the surface smooth.
14. Remove the protective tape.
15. Install new windshield glass molding. NOTE: Lightly affix the center of molding. Affix the whole length while checking the length on the left and right. CAUTION: Always install the windshield molding before the adhesive hardens. After installing glass, keep the front door glass open until the adhesive is completely cured. Never drive the vehicle.
16. Install the removed parts. CAUTION: Adjust the front wiper arms stop position. Refer to " «WIPER ARM: ADJUSTMENT»(ref-672627-S05574630822014112400000) ". Check the mating area with surrounding parts. Adjust if necessary.

SYSTEM INITIALIZATION

Initialize the system if any of the following work is complete. Refer to " WORK PROCEDURE " (Front window ANTIPINCH) or " WORK PROCEDURE " (Driver side window ANTIPINCH).

Initialize the system if any of the following work is complete. Refer to " WORK PROCEDURE " (Front window ANTIPINCH) or " WORK PROCEDURE " (Driver side window ANTIPINCH).