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Symptom Troubleshooting [Power Window Systems Exterior (Open/close Function)]: Diagnosis Mazda CX-7 I facelift

Diagnostic Procedure

StepInspectionAction
1Inspect the operation of the door glass by operating the power window main switch. Is the manual operation normal?YesGo to the next step.
NoInspect the following parts, and repair or replace. Power window main switch (See POWER WINDOW MAIN SWITCH INSPECTION ). Power window motor (See POWER WINDOW MOTOR INSPECTION ). Battery (Low voltage)
2Inspect the operation of the door glass by operating the power window main switch. Does the door glass operate in auto?YesGo to the next step.
NoPerform the power window initialization procedure. (See POWER WINDOW INITIALIZATION PROCEDURE ).
3Does the door lock/unlock normally?YesInspect the wiring harness between the power window main switch and the BCM. If there is any malfunction, repair or replace the applicable part.
NoReplace the BCM. (See BODY CONTROL MODULE (BCM) REMOVAL/INSTALLATION ).
StepInspectionAction
1Inspect the door lock/unlock operation using the transmitter. Does it operate normally?YesInspect the following parts, and repair or replace. BCM (See BODY CONTROL MODULE (BCM) INSPECTION ). Keyless control module (Vehicles with advanced keyless system) (See KEYLESS CONTROL MODULE INSPECTION[ADVANCED KEYLESS SYSTEM] ).
NoGo to the next step.
2Inspect the open/close condition of the doors and the liftgate. Is the reason why they do not lock/unlock because a door or the liftgate is open?YesSystem is normal (Does not operate when a door or the liftgate is open).
NoGo to the next step.
3Verify whether the key is in the steering lock. Is the reason why they do not lock/unlock because the key is inserted in the steering lock?YesSystem is normal (Does not operate when the key is inserted in the steering wheel lock)
NoGo to the next step.
4When the lock/unlock operation does not operate for reasons other than the above Steps 2 and 3.YesInspect the following parts, and repair or replace. Keyless control module (See KEYLESS CONTROL MODULE INSPECTION[ADVANCED KEYLESS SYSTEM] ). Wiring harness between keyless control module and BCM.
NoReinspect for malfunction recurrence. If the malfunction is not corrected, repeat the procedure from Step 1.
StepInspectionAction
1Verify the door lock/unlock operation by operating the request switch. Does it operate normally?YesInspect the following parts, and repair or replace. Keyless control module (See KEYLESS CONTROL MODULE INSPECTION[ADVANCED KEYLESS SYSTEM] ). BCM (See BODY CONTROL MODULE (BCM) INSPECTION ).
NoGo to the next step.
2Verify the open/close condition of the doors and the liftgate. Is the reason why they do not lock/unlock because a door or the liftgate is open?YesThe system is normal (When any door or the liftgate is open, the system does not operate).
NoGo to the next step.
3Verify the start knob position, or if the key is in the steering lock. Is the reason why the door lock/unlock does not operate because the start knob is in a position other than LOCK, or the key is inserted?YesThe system is normal (When the start knob is in a position other than LOCK, or the key is inserted in the steering lock, the system does not operate).
NoGo to the next step.
4The door lock/unlock does not operate for reasons other than Steps 2 and 3 above.YesInspect the following parts, and repair or replace. Keyless control module (See KEYLESS CONTROL MODULE INSPECTION[ADVANCED KEYLESS SYSTEM] ). Wiring harness between the request switch and the keyless control module.
NoReinspect for malfunction recurrence. If the malfunction is not corrected, repeat the procedure from Step 1.
StepInspectionAction
1Inspect the door glass operation by operating the power window subswitch (passenger's). Does it operate normally?YesGo to the next step.
NoInspect the following parts, and repair or replace. Power window subswitch (passenger's) (See POWER WINDOW SUBSWITCH INSPECTION ). Power window motor (See POWER WINDOW MOTOR INSPECTION ). Battery (Low voltage)
2Inspect the door glass operation by operating the power window subswitch (passenger's). Does it operate in auto?YesInspect the wiring harness between the power window main switch and the power window subswitch (passenger's). If there is any malfunction, repair or replace the applicable part.
NoPerform the power window initialization procedure. (See POWER WINDOW INITIALIZATION PROCEDURE ).
StepInspectionAction
1Operate the door glass in auto/manual by operating the power window main switch/power window subswitch (passenger's). Does the door glass stop before fully opening/ closing using either operation?YesInspect the following parts, and repair or replace. Power window main switch (See POWER WINDOW MAIN SWITCH INSPECTION ). Power window subswitch (passenger's) (See POWER WINDOW SUBSWITCH INSPECTION ). Power window motor (See POWER WINDOW MOTOR INSPECTION ). Battery (Low voltage) Door glass (Installation condition)
NoGo to the next step.
2Inspect the operation of the door glass by repeating Step 1 above. Does the door glass stop before fully opening/ closing while in auto operation?YesPerform the power window initialization procedure. (See POWER WINDOW INITIALIZATION PROCEDURE ).
NoGo to the next step.
3Open the door glass by operating the transmitter. Does the door glass stop before fully opening?YesInspect the following parts, and repair or replace. Keyless control module (Vehicles with advanced keyless system) (See KEYLESS CONTROL MODULE INSPECTION[ADVANCED KEYLESS SYSTEM] ). BCM (See BODY CONTROL MODULE (BCM) INSPECTION ).
NoGo to the next step.
4Close the door glass by operating the transmitter. Does the door glass stop before fully closing?YesInspect the following parts, and repair or replace. Keyless control module (Vehicle with advanced keyless system) (See KEYLESS CONTROL MODULE INSPECTION[ADVANCED KEYLESS SYSTEM] ). BCM (See BODY CONTROL MODULE (BCM) INSPECTION ). Keyless entry system signal reception error (outside operation area, radio signal interference)
NoReinspect for malfunction recurrence. If the malfunction is not corrected, repeat the procedure from Step 1.
StepINSPECTIONACTION
1By operating a power window main switch / power window subswitch (passenger's), operate the door glass. Does the door glass mis-reverse?YesInspect the power window motor and repair or replace it. (See POWER WINDOW MOTOR INSPECTION ).
NoInspect the following parts and repair or replace them. Power window motor (See POWER WINDOW MOTOR INSPECTION ). Battery (brownout) Door glass (improper installation) NOTE: Depending on the temperature, battery, and voltage condition, the door glass may mis-reverse.
NOTE
Depending on the temperature, battery, and voltage condition, the door glass may mis-reverse.
STEPINSPECTIONACTION
1Inspect if malfunction is in operating by transmitterYesInspect the transmitter.
NoWith keyless entry system Go to Step 3. With advanced keyless system Go to the next step.
2Inspect if malfunction is in operating by request switchYesInspect the following parts and repair or replace. Request switch (See REQUEST SWITCH INSPECTION[ADVANCED KEYLESS SYSTEM] ). Wiring harness between request switch and keyless control module
NoGo to the next step.
3Inspect if malfunction is in operating power window main switchYesInspect power window main switch (See POWER WINDOW MAIN SWITCH INSPECTION ).
NoGo to the next step.
4Inspect if malfunction is in without operating Step 1 to 3YesInspect the following parts and repair or replace Power window subswitch (passenger's) (See POWER WINDOW SUBSWITCH INSPECTION ). BCM (See BODY CONTROL MODULE (BCM) INSPECTION ). Wiring harness between power window subswitch (passenger's) and power window main switch
NoReinspect for malfunction recurrence. If the malfunction is not corrected, repeat the procedure from Step 1.
ACTION
Inspect the power window subswitch of the passenger's door glass and repair or replace (See POWER WINDOW SUBSWITCH INSPECTION ).