| Symptom | Possible Causes | Action |
|---|---|---|
| The engine does not crank (starter motor does not turn) | Gear selector not in P or N position (vehicles with automatic transmission) Battery Starter relay Invalid key code received by Central Junction Box (CJB) Harness/Connectors Starter motor Ignition switch Generator Transmission Control Module (TCM) Engine Control Module (ECM) Engine seized | Make sure the gear selector is in the P or N position. Check the battery condition and state of charge. Check for DTCs indicating an immobilizer fault. Check the starter motor relay, ignition switch and generator circuits. Refer to the electrical guides. Check for TCM and ECM DTCs. Check that the engine turns freely. |
| The engine does not crank (starter motor does turn) | Starter motor installation Starter motor Flywheel/Drive plate ring gear | Check the starter motor installation (fasteners tight, starter motor square to engine, etc). Check the flywheel/drive plate ring gear teeth for damage, foreign objects, etc. |
| Engine cranks too slowly | Battery Harness/Connectors Starter motor Oil grade | Check the battery condition and state of charge. Check the starter motor circuits. Refer to the electrical guides. Check the engine oil grade and condition. |
| Engine cranks too fast | Low engine compression | Check the engine compressions. |
| Excessive starter motor noise | Starter motor Flywheel/Drive plate ring gear Starter motor installation/casing | Check the starter motor installation (fasteners tight, motor square to engine, etc). Check the starter motor casing condition. Check the flywheel/drive plate ring gear teeth for damage, foreign objects, etc. |
Contents
Wiring diagrams Section: Starter- Pinpoint Test E: Engine Still Not Cranking: Overview
- Pinpoint Test E: Engine Still Not Cranking: Removal & Installation
- A/c Compressor
- Abbreviations
- Accessory Drive Belts
- Airbag
- Antenna Systems
- Anti-Lock/traction Control
- Automatic HVAC System
- Automatic Trans
- Auxiliary Emission Control Systems
- Basic Trouble Shooting
- Brakes
- Brakes Control Systems
- Cabin Air Filter
- Charging System
- Check Lists
- Collision/avoidance
- Communication Devices
- Cooling Fan
- Cruise Control Systems
- Diagnostic Connector Locations
- Differentials & Drive Axles
- Door Locks & Anti-Theft Systems
- Drive Cycles
- Driveline/axles
- Driveshaft & Universal Joints
- DTC Index
- Electrical Component Locations
- Electronic Suspension
- Emission Applications
- Engine
- Engine Control Systems
- Engine Performance
- Entertainment Systems
- Exhaust
- Exterior Body Panels
- Exterior Lights
- Exterior/interior Trim
- Frames, Subframes & Crossmembers
- Fuel System
- Gauges & Instrument Panels
- Heated Glass/defoggers
- Hoist/jack
- Horns
- Identification
- Ignition System
- Interior/illumination Lights
- Manual & Power Steering
- Mechanical
- Mechanical - Hydraulic
- Metric Conversions
- Mode 6
- Navigation System
- Oem General Information
- Reset Procedures
- Seats
- Specifications
- Starter
- Steering
- Steering Column
- Steering Column Switches
- Steering Linkage
- Sun Roof/t-Top/convertible Top
- Suspension
- Suspension Front
- Suspension Rear
- Testing & Diagnostics
- Traction Control Disable
- Transmission
- Warning System
- Wheel & Tire System
- Windows
- Wiper/washer Systems
- Wiring System (Data Link Connectors, Pwr Dist., Grnd Dist.)