Audio/video/navigation System Hyundai Santa Fe III

Specifications

GPS

Speaker

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GPS Signal Reception State

As the GPS satellite frequency is received/transmitted in straight lines, reception may not work if hiding devices are placed on or near the GPS antenna or when traveling through the following locations.

1. Tunnels
2. Basement parking structures
3. Underneath an overpass
4. Roads within forested areas
5. Areas near high rise buildings
6. Roads within canyons

Vehicle Position Display

1. If multipass errors occur due to reflections from buildings or related causes, the current position mark on the navigation may differ from the actual position of the vehicle.
2. The position of the vehicle on the navigation may be different from the actual position if this occurs, improve map matching and GPS information (several minutes may be necessary in certain cases). When driving on a Y-shaped road with a narrow angle, the current position may be displayed in the opposite direction. If the vehicle is loaded onto a car transport vehicle, the current position mark may be stalled on the last position prior to loading. When driving on a spiral-shaped road. When driving in mountain regions with sharp turns or sudden brakes. When entering a road after having been in an underground parking structure, building parking structure, or turnable with many rotations. When the tires have recently been replaced (Especially upon use of spare or studless tires) If the battery terminal is removed. When driving in city streets, the current position may be displayed on the opposite side or on an off-road position. When changing the zoom level from the maximum zoom in level to a different zoom level, the current position mark may be displayed on a different road. When driving in heavy traffic with frequent go stops in traffic or intersections. When driving under slippery conditions, such as heavy sand, snow, etc. When driving with the tire chain in place. When using a tire with an incorrect size specification. When the tire pressure for the 4 tires are different. When the replacement tire is a worn or used tire (Especially studless tires having passed a 2nd seasons, etc.) When driving near high-rise buildings If a roof carrier has been installed When driving under high speeds or having calculated a long-distance route.

Route Guidance

Suitable route guidance may not occur due to conditions or the driving position.

1. Guidance to go straight may be given while driving on a straight road.
2. Guidance may not be given even when having turned at an intersection.
3. There are certain intersections in which guidance may not occur.
4. A route guidance signaling entrance into a no enter zone may occur (No enter zone, road under construction, etc.)
5. Guidance may be given to a position removed from the actual destination if roads to reach the actual destination do not exist or are too narrow.
6. Faulty voice guidance may be given if the vehicle breaks from the designated route (ex: if a turn is made at an intersection while the navigation provided guidance to go straight).
7. Map Data may be missing or incorrect causing route guidance to not be given.

Route Re-calculation

The following phenomena may occur after conducting route recalculation.

1. Guidance may be given to a position differing from the current position when turning at an intersection.
2. Route recalculation may take a longer period of time when driving under high speeds.
3. A route guidance signaling for a U-Turn in a No U-Turn location may occur.
4. A route guidance signaling entrance into a no enter zone may occur (No enter zone, road under construction, etc).
5. Guidance may be given to a position removed from the actual destination does not exist or two narrow.
6. Faulty voice guidance may be given if the vehicle breaks from the designated route (ex: if a turn is made at an intersection while the navigation provided guidance to go straight)

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CONNECTOR PIN INFORMATION

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Description

The multimedia jack on the console upper cover is for customers who like to listen to external portable music players like the MP3, iPod and etc., through the vehicle's sound system when it is linked to this jack. The customer has this added option.

In case of distortions from media connected to the AUX source, the audio unit may not be defective but the output level of the used media does not match the specification of the AUX input.

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1. Disconnect the negative (-) battery terminal.
2. Remove the console front complete assembly (A). Refer to «FLOOR CONSOLE ASSEMBLY»(/hyundai/santa-fe/iii-2012-2016/remont/exteriorinterior-trim/#floor-console) .
3. Remove the multimedia jack (B) after disconnecting the connector (A) from the console front complete assembly.

Installation

1. Install the multimedia jack.
2. Install the console front complete assembly.
3. Connect the negative (-) battery connector.

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1. Troubleshooting for Speaker Basic inspection of speaker Inspect the sound from speaker after verifying that the speaker mounting screws are removed and the wiring connector is connected to remove any possible vibration transmitted from body trims and surrounding parts. Case Troubleshooting No. Case Inspection/Remedy 1 Trembling sound Before replacing the speaker, inspect that the mounting screw is installed normally. After re-installing the speaker, verify that no trembling sound is heard. When hearing a trembling sound again, replace the speaker with new one. 2 Noise Check if the wiring connector is connected normally. If not, reconnect the wiring connector. In case of radio static, check if there is a noise from CD. When a noise is heard on turning radio and CD on, replace the speaker with new one. NOTE: In case there is only radio static, this causes from poor radio reception. Thus the speaker needs no repair and replacement. 3 Poor working Inspection of the wiring connection between the battery and the speaker Before replacing the speaker, inspect the wiring connection between the battery and the speaker is normal. Check the supply power to the speaker and the resistance, then inspect the sound quality. (Scheme 59): Inspecting Wiring Connection Between Battery And Speaker If the speaker works poorly, replace it with new one. CAUTION: When handling the speaker: Dropping or rough handling of the speaker can cause damage. Be careful not to spill water or oil on the speaker. Caution when dealing with speaker because the diaphragm is paper and can be easily torn by impact and external force. Electrical mishandling of speakers is not covered by manufacturers warranty.

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1. Remove the front door trim. Refer to «FRONT DOOR TRIM»(/hyundai/santa-fe/iii-2012-2016/remont/exterior-body-panels/#front-door) .
2. Remove the front speaker (A) after loosening the screws (4EA).

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1. Remove the rear door trim. Refer to «REAR DOOR TRIM»(/hyundai/santa-fe/iii-2012-2016/remont/exterior-body-panels/#rear-door) .
2. Remove the rear speaker (A) after loosening the screws (4EA).

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1. Remove the front center speaker grill (A).
2. Remove the front center speaker (A) after loosening the mounting screws (2EA).
3. Remove the front center speaker (B) after disconnecting the connector (A).

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1. Using a screwdriver or remover, remove the front door quadrant inner cover (A).
2. Disconnect the tweeter speaker connector (A).

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1. Remove the left luggage side trim. Refer to «LUGGAGE SIDE TRIM»(/hyundai/santa-fe/iii-2012-2016/remont/exteriorinterior-trim/#interior-trim) .
2. Disconnect the woofer speaker connector (A).
3. Remove the woofer speaker (B) after loosening the mounting nuts (2EA) and bolts (2EA).

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1. Remove the luggage side trim. Refer to «LUGGAGE SIDE TRIM»(/hyundai/santa-fe/iii-2012-2016/remont/exteriorinterior-trim/#interior-trim) .
2. Disconnect the surround speaker connector (A).
3. Remove the woofer speaker (B) after loosening the mounting nuts (2EA).

Front Speaker

1. Install the front speaker.
2. Install the front door trim.

Rear Speaker

1. Install the rear speaker.
2. Install the rear door trim.

Front Center Speaker

1. Install the front center speaker.
2. Install the front center speaker grill.

Tweeter Speaker (Front)

1. Connect the connector.
2. Install the tweeter speaker and front door quadrant inner cover

Woofer Speaker

1. Install the woofer speaker.
2. Install the left luggage side trim.

Rear Surround Speaker

1. Install the surround speaker.
2. Install the luggage side trim.

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CONNECTOR PIN INFORMATION

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1. Remove the passenger seat assembly. Refer to «FRONT SEAT ASSEMBLY»(/hyundai/santa-fe/iii-2012-2016/remont/seats/#front-seat) .
2. Remove the external amplifier (A) after disconnecting the connectors and loosening the mounting bolts (3EA).

External Amplifier

1. Install the external amplifier after connecting the connector.
2. Install the passenger seat assembly. NOTE: Make sure the speaker and related connectors are plugged in properly.

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1. Remove the rear roof trim. Refer to «ROOF TRIM ASSEMBLY»(/hyundai/santa-fe/iii-2012-2016/remont/exteriorinterior-trim/#roof-trim) .
2. Disconnect the roof antenna connectors (A) from the roof antenna.
3. Remove the roof antenna (A) after removing a nut.

1. Connect the roof antenna connectors.
2. Install the rear roof trim. NOTE: Make sure that the cables and connectors are plugged in properly. Check the audio system.

Before Thinking The Product Has Malfunctioned

1. Errors which occur during the operation or installation of the device may be mistaken as a malfunction of the actual device.
2. If you are having problems with the divice, try the suggestions listed below.
3. If the problems persist, contact your point of purchase or the nearest service center.

Troubleshooting

LG AVN Basic Troubleshooting Guide

Inspect AVN system before replacing a head unit, following the procedures in this guide.

Inspection Flow

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1. AVN Reset : Press the POWER knob and then rotate it counterclockwise while pressing the EJECT button.
2. Symptom Troubleshooting Check the items below before performing the "Symptom Troubleshooting". Wirings and connectors Exterior condition Frequency of the symptom occurance : Always, Intermittent, or Frequent How to reproduce the symptom GPS A. Cannot identify current location (GPS not receiving) Step Troubleshooting Procedures 1 Is the vehicle in a location where the sky can be seen well, are there no high buildings, and is it not under a tree? [YES] Inspect the GPS Antenna and Wiring (Refer to the shop manual - "AVN Antenna") and go to Step 2 No] Move the vehicle to another place where there are no obstacles. 2 Can the AVN receive the GPS signal automatically within 10 minutes? YES] Problem solved. [NO] Replace the AVN Head unit if it does not work properly yet. NOTE: NOTICE * GPS cannot be used indoors and must be connected to a power source with ACC in a vehicle in a location where the signal from the satellite can be received easily. * When initially connecting the GPS, it usually takes about 10 minutes to be working normally, but the connection speed can differ depending on the weather condition and surrounding obstacles. No Power ON or Logo Frozen No Power ON Step Troubleshooting Procedures 1 Is the logo frozen whenever the AVN starts?1 Is the logo frozen whenever the AVN starts? [YES] Go to Step 3. NO] Go to Step 2. 2 To restart the AVN system, turn it off for 5 minutes or remove the power fuse, and then turn it on. Does it work properly? [YES] Problem solved. NO] Go to step 3. 3 Update the AVN S/W. (See 'S/W Version Check & Update' in this guide) Does the screen work properly? [YES] Problem solved. NO] [No] Replace the AVN Head unit if it does not work properly yet. Display Panel Error Message occurs, Stripe Line appears, or Touchscreen does not work at all Step Troubleshooting Procedures 1 Does the error message as below occur? [YES] Update the AVN S/W (See 'S/W Version Check & Update' in this guide). NO] Go to Step 2. 2 Is there an irregular stripe line on the screen, or does the screen shakes? YES] [No] Replace the AVN Head unit if it does not work properly yet. NO] If it does not work at all, replace the AVN Head unit. Radio (Tuner) FM/AM/RDS do not work properly Step Troubleshooting Procedures 1 Is there a symptom that the signal is not received intermittently? [YES] If it works well in general condition, do not replace AVN head unit NO] It does not work all the time. Go to Step 2. 2 Inspect the radio glass antenna, the antenna cable and the antenna amplifier. (Refer to the shop manual - "AVN Antenna") Does it work properly? YES] Problem solved. No] Replace the AVN Head unit if it does not work properly yet. Navigation Map POI/Address function does not work properly Step Troubleshooting Procedures 1 This symptom is related with map data. Upgrade the map data to a new version if you want to extend map coverage or POI categories. Map Screen Error Step Troubleshooting Procedures 1 If only map screen can not be shown at all time, replace the AVN head unit. AVN Deck and Button It is always impossible to operate the CD deck's Insert/Eject function. Step Troubleshooting Procedures 1 Replace the AVN head unit if Insert or Eject function does not always work. There is an abnormal sound, or it is always impossible to play a CD. Step Troubleshooting Procedures 1 Does this symptom appear in a specific mode? [Yes] Check the drive condition, inspect a scratch on the CD, or verify the file type of the CD.] [No] Replace the AVN head unit if the symptom always appears Buttons or knobs do not work. Step Troubleshooting Procedures 1 Replace the AVN head unit if the button or the knob does not work mechanically. Bluetooth Phonebook download or Incoming/Outgoing call list function is not supported. Step Troubleshooting Procedures 1 This is Bluetooth compatibility problem. (Not an AVN head unit problem) Check the Bluetooth phone compatibility. (http://www.navigation.com/hyundai) Bluetooth pairing is poor for a specific mobile phone. Step Troubleshooting Procedures 1 Check the Bluetooth phone compatibility. Do the factory reset (Refer to "[Appendix] AVN Factory Reset Procedures") if the mobile phone is on the list. (http://www.navigation.com/hyundai) Bluetooth calling quality is not good sometimes. Step Troubleshooting Procedures 1 It depends on region or mobile phone model. Rearview Camera There is no guideline on the screen Step Troubleshooting Procedures 1 The guideline is normally not shown until the AVN boots completely. (The guideline will be shown in about 30 seconds since the AVN boots) If the rearview camera does not work at all time, replace the AVN head unit. USB USB port does not work properly Step Troubleshooting Procedures 1 Check the USB port with another USB devices. Does the USB port work properly? [Yes] The USB port has no problem No] The USB port has a problem. Check the connectivity between AVN head unit and USB port. (Refer to the shop manual - "AUX jack")

See also:
• FLOOR CONSOLE ASSEMBLY
• FRONT DOOR TRIM
• REAR DOOR TRIM
• LUGGAGE SIDE TRIM
• FRONT SEAT ASSEMBLY
• ROOF TRIM ASSEMBLY