Audio disc does not load
Note. Check the vehicle battery condition first. Check the connectors for poor connections or loose terminals. Disc labels should not be used in the navigation unit or audio unit. They may damage the player mechanism. Make sure the disc is compatible with the system (see the owner's manual for more information).
- Insert a known-good disc to see if the symptom can be duplicated. Does the disc load? YES -Operation is normal. If the disc loads normally, but will not play, go to «AUDIO DISC DOES NOT PLAY»(ref-355137-S41761319372010012000000) . NO -Go to step 2.
- Insert another disc. Does the disc load? YES -The original disc is faulty. NO - With navigation: Replace the navigation unit (see «NAVIGATION UNIT REMOVAL/INSTALLATION»(ref-355136-S21397797632010012000000) ). Without navigation: Replace the audio unit (see «AUDIO UNIT REMOVAL/INSTALLATION»(ref-355137-S03118227492010012000000) ).