Intermittent
Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems.
Identifying Concerns
- In order to isolate the source of the noise/poor reception, identify the ignition switch position that the concern is most noticeable: Turn the ignition switch to the accessory position. Turn ON the radio. Seek up 88-108 FM then 550-1600 AM. Record the number of valid radio stations where the tuner stops. Repeat these steps with the ignition ON, and the engine OFF then again with the engine running.
- Return the ignition switch to the position that the concern was most noticeable.
- Remove fuses or circuit breakers one at a time until the noise has been eliminated.
- Identify what systems or components are powered by the fuse.
- Reinstall all fuses and circuit breakers.
- Disconnect the components powered by the fuse one at a time until the concern has been eliminated.
Corrective Action
- Inspect the ground integrity of the component or system causing the noise.
- Malfunctioning and marginal components such as relays and solenoids may cause noise and/or poor reception.
- Always use a braided ground strap when applying additional grounds and keep the ground strap as short as possible.
- If the noise source is found to be coming from the vehicle harness: Route the antenna cable separately from the wire harness that is emitting the noise. Use aluminum or nickel tape in order to shield the antenna cable. Try variations of the following repairs: Try adding only aluminum or nickel tape before adding a ground strap to the tape. Wrap a ground strap 360 degrees around the tape, securing the other end of the strap to chassis ground.
- Capacitors work best on switch pops and low frequency noise.
- Filters work best on high frequency whines and static.
- After adding any suppression device, inspect all of the vehicle systems including those not related to the audio system, for proper operation and function.
- Whenever possible, make a test harness that includes filters or capacitors. Always inspect the effectiveness and operation before permanent installation.
- If an audible pop is caused due to operating a switch, perform the following repairs as necessary: Add a capacitor across the contacts of the switch. Add a capacitor from the battery positive voltage (B+) side of the switch to chassis ground. Add a capacitor from the ground side of the switch to chassis ground.
- Use the following available noise suppression devices: 220 micro farad (50 V) capacitor GM P/N 1227895 - Works well for ignition system related noise. 0.47 micro farad capacitor GM P/N 1227894 - Works well for switches and relays. Feed through capacitor GM P/N 477371 - Works well for high current situations. Filter package GM P/N 1224205 - Works well for low current situations. Fuel pump suppressor GM P/N 25027405 21 inch braided ground strap GM P/N 8910791 19 inch braided ground strap GM P/N 6286800 10.5 inch braided ground strap GM P/N 6287160 8.5 inch braided ground strap GM P/N 12091511
Generator Whine Concerns
- Inspect the ground terminal and cable for high resistance.
- Inspect the generator and brackets for loose or coated mounting bolts.
- Inspect that the ground straps between the engine and the frame are clean and tight.
- If the noise is still present, inspect the charging system for proper operation. Refer to «Diagnostic Starting Point - Engine Electrical»(ref-200375-S03016376592005102000000) in Engine Electrical.
- Install a filter GM P/N 1224205 in the battery voltage feed circuit to the radio.
- If the noise is not eliminated, install the filter in each following variation: Install the filter with the single wire side toward the radio and the ground wire attached to chassis ground. Remove the ground to the filter. Reverse the filter so the 2-wire side is toward the radio with the ground wire attached to chassis ground. Remove the ground from the filter.
- If the filter GM P/N 1224205 causes a delay when turning the radio ON or OFF, or other problems, remove the filter and install a 0.47 micro farad capacitor to chassis ground.
- Before reassembling the vehicle, remove any unneeded filters.
- Test the functionality all of the vehicle systems including those not related to the audio system, for proper operation and function.
Digital Radio Poor or No Reception
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics Connector End View Reference: Entertainment Connector End Views | ||||
| 1 | Did you perform the Diagnostic System Check - Vehicle? | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information | |
| 2 | Make sure the vehicle is outside in an area with an unobstructed view of the southern sky. Turn ON the ignition, with the engine OFF. Turn ON the radio. Tune the radio to satellite channel 1. Is the reception clear? | Go to Step 3 | Go to Step 5 | |
| 3 | Tune the radio to several other satellite channels. Is the reception clear? | Go to Audio System Troubleshooting Hints | Go to Step 4 | |
| 4 | Contact XM at 1-800-556-3600 (GM Dealers Only) or 1-800-852-9696 (Isuzu Dealers Only) to verify customer account status or possible network problems. Did you find and correct the condition? | Go to Step 14 | Go to Step 10 | |
| 5 | Contact XM at 1-800-556-3600(GM Dealers Only) or 1-800-852-9696(Isuzu Dealers Only) to verify possible network problems. Did you find and correct the condition? | Go to Step 14 | Go to Step 6 | |
| 6 | With a scan tool, observe the digital radio antenna in the digital radio receiver data list. Does the scan tool indicate that the digital radio antenna is within the specified range? | 17-63 mA | Go to Step 10 | Go to Step 7 |
| 7 | Disconnect the antenna cables from the digital radio receiver. Measure the voltage from the center conductor of the inboard antenna connector on the digital radio receiver to one of the case screws. Does the voltage measure within the specified range? | 4.5-5.5 V | Go to Step 8 | Go to Step 10 |
| 8 | Test the antenna cables for an open, short, or high resistance. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems. Did you find the condition? | Go to Step 9 | Go to Step 11 | |
| 9 | Replace the antenna cable. Did you complete the replacement? | Go to Step 14 | ||
| 10 | Inspect for poor connections at the digital radio receiver. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems. Did you find and correct the condition? | Go to Step 14 | Go to Step 12 | |
| 11 | Inspect for poor connections at the digital radio antenna. Refer to Testing for Intermittent Conditions and Poor Connections in Wiring Systems. Did you find and correct the condition? | Go to Step 14 | Go to Step 13 | |
| 12 | Replace the digital radio receiver. Refer to Control Module References in Computer/Integrating Systems. Did you complete the replacement? | Go to Step 14 | ||
| 13 | Replace the digital radio antenna. Refer to Antenna Replacement - Digital Radio . Did you complete the replacement? | Go to Step 14 | ||
| 14 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 | |
Digital Radio Poor or No Reception
Radio Displays LOC, LOCKED, or CODE
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics | |||
| 1 | Did you perform the Diagnostic System Check - Vehicle? | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Does the radio operate normally? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Program the radio. Refer to Service Programming System (SPS) in Programming and Setup. Turn OFF the ignition. Turn ON the ignition, with the engine OFF. Turn ON the radio. Does the radio display Locked? | Go to Step 4 | Go to Step 5 |
| 4 | Replace the radio. Refer to Control Module References in Computer/Integrating Systems. Did you complete the replacement? | Go to Step 5 | |
| 5 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
Radio Displays LOC, LOCKED, or CODE
Radio Displays CLN or CLEAN
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics | |||
| 1 | Did you perform the Diagnostic System Check - Vehicle? | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Does the radio operate normally? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Clean the tape head path using J 39916-A CD and Cassette Diagnostic Audio Kit. Reset the display by pushing and holding the eject button for 5 seconds. Does the radio display CLN or CLEAN? | Go to Step 4 | Go to Step 5 |
| 4 | Replace the radio. Refer to Control Module References in Computer/Integrating Systems. Did you complete the replacement? | Go to Step 5 | |
| 5 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 3 |
Radio Displays CLN or CLEAN
Radio Displays CAL or CAL ERR
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics | |||
| 1 | Did you perform the Diagnostic System Check - Vehicle? | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Does the radio operate normally? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Program the radio. Refer to Service Programming System (SPS) in Programming and Setup. Turn OFF the ignition. Turn ON the ignition, with the engine OFF. Turn ON the radio. Does the radio display CAL ERR? | Go to Step 4 | Go to Step 5 |
| 4 | Replace the radio. Refer to Control Module References in Computer/Integrating Systems. Did you complete the replacement? | Go to Step 5 | |
| 5 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
Radio Displays CAL or CAL ERR
Tape Player Weak, Slow, or Garbled Output
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics | |||
| 1 | Did you perform the Diagnostic System Check - Vehicle? | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information |
| 2 | Use the J 39916-A CD and Cassette Diagnostic Audio Kit in order to perform the motor speed test. Is the cassette motor speed correct? | Go to Step 3 | Go to Step 4 |
| 3 | Use the J 39916-A in order to clean the cassette player. Did you complete the repair? | Go to Step 5 | |
| 4 | Replace the radio. Refer to Control Module References in Computer/Integrating Systems. Did you complete the repair? | Go to Step 5 | |
| 5 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
Tape Player Weak, Slow, or Garbled Output
Steering Wheel Controls Inoperative
| Step | Action | Values | Yes | No |
|---|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics | ||||
| 1 | Did you perform the Diagnostic System Check - Vehicle? | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information | |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Operate all of the steering wheel controls. Do all of the steering wheel controls (SWC) operate properly? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 | |
| 3 | Do one or more of the SWC switches operate properly? | Go to Step 8 | Go to Step 4 | |
| 4 | CAUTION: Refer to SIR Caution in Cautions and Notices. Disconnect the SWC. Press and hold the SWC AM/FM switch. Measure the resistance between the 12-volt reference circuit and the remote radio control signal circuit. Is the resistance within the specified range? | 2 148-2 625 ohms | Go to Step 5 | Go to Step 9 |
| 5 | Test the 12-volt reference circuit for a short to ground or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 11 | Go to Step 6 | |
| 6 | Test the remote radio control signal circuit for a high resistance or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 11 | Go to Step 7 | |
| 7 | Inspect for poor connections at the harness connector of the body control module (BCM). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 11 | Go to Step 10 | |
| 8 | Inspect for poor connections at the harness connector of the SWC. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 11 | Go to Step 9 | |
| 9 | Replace the SWC switch. Refer to Steering Wheel Control Switch Assembly Replacement in Steering Wheel and Column. Did you complete the replacement? | Go to Step 11 | ||
| 10 | Replace the BCM. Refer to Control Module References in Computer/Integrating Systems. Did you complete the replacement? | Go to Step 11 | ||
| 11 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 | |
| CAUTION |
|---|
| Refer to SIR Caution in Cautions and Notices. |
Steering Wheel Controls Inoperative
Reduced Volume - One or More Speakers
Schematic Reference: Radio/Audio System Schematics
Speakers Inoperative - One or More
Schematic Reference: Radio/Audio System Schematics
All Speakers Inoperative
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause followed by the appropriate test for that condition. If the list leads to the replacement of a component, always inspect for a poor connection before proceeding with the replacement. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. |
With RPO UM8 (Navigation)
- Speaker output shorted-Test all speaker outputs for a short. Refer to «Circuit Testing»(ref-200357-S18534902332005102000000) and «Wiring Repairs»(ref-200357-S37218532022005102000000) in Wiring Systems.
- Defective radio-Replace the radio. Refer to «Control Module References»(ref-200358-S22779820132005102000000) in Computer/Integrating Systems.
Without RPO UM8
- Low level audio signal circuit shorted-Test all low level audio signal circuits for a short to ground or short to voltage. Refer to «Circuit Testing»(ref-200357-S18534902332005102000000) and «Wiring Repairs»(ref-200357-S37218532022005102000000) in Wiring Systems.
- No low level audio output from the radio-Test for any AC voltage between the left front low level audio signal circuits at the amplifier harness connector, disconnected with the radio volume adjusted to 50 percent. If no AC voltage is present, replace the radio. Refer to «Control Module References»(ref-200358-S22779820132005102000000) in Computer/Integrating Systems.
- No audio output from the amplifier-Replace the amplifier. Refer to «Control Module References»(ref-200358-S22779820132005102000000) in Computer/Integrating Systems.
| IMPORTANT | The following procedure assumes all speakers are operative for all modes of operation except digital radio. |
With RPO U2K
- Remote radio audio signal circuit shorted-Test the remote radio audio signal circuits for a short. Refer to «Circuit Testing»(ref-200357-S18534902332005102000000) and «Wiring Repairs»(ref-200357-S37218532022005102000000) in Wiring Systems.
- No audio output from the digital radio receiver-Replace the digital radio receiver. Refer to «Control Module References»(ref-200358-S22779820132005102000000) in Computer/Integrating Systems.
- No digital radio audio output from the radio-Replace the radio. Refer to «Control Module References»(ref-200358-S22779820132005102000000) in Computer/Integrating Systems.
Speakers - One Channel Inoperative
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause. If the list leads to the replacement of a component, always inspect for a poor connection before proceeding with replacement. Refer to and in Wiring Systems. |
| IMPORTANT | The following procedure assumes all speakers are operative for all modes of operation except digital radio. |
With RPO U2K
- Remote radio audio signal circuit open-Test the appropriate remote radio audio signal circuit for an open. Refer to «Circuit Testing»(ref-200357-S18534902332005102000000) and «Wiring Repairs»(ref-200357-S37218532022005102000000) in Wiring Systems.
- No audio output from the digital radio receiver-Replace the digital radio receiver. Refer to «Control Module References»(ref-200358-S22779820132005102000000) in Computer/Integrating Systems.
- No digital radio audio output from the radio-Replace the radio. Refer to «Control Module References»(ref-200358-S22779820132005102000000) in Computer/Integrating Systems.
One Speaker Inoperative
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause. If the list leads to the replacement of a component, always inspect for a poor connection before proceeding with replacement. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. |
With RPO UM8
- Speaker output open-Test the appropriate speaker output circuits for an open. Refer to «Circuit Testing»(ref-200357-S18534902332005102000000) and «Wiring Repairs»(ref-200357-S37218532022005102000000) in Wiring Systems.
- No audio output from the radio-Test for any AC voltage between the appropriate speaker output circuits at the speaker harness connector, disconnected with the radio volume adjusted to an audible level. If AC voltage is present, replace the speaker. Refer to «Speaker Replacement Reference»(ref-200368-S19135763102005102000000) . If no AC voltage is present, replace the radio. Refer to «Control Module References»(ref-200358-S22779820132005102000000) in Computer/integrating Systems.
Without RPO UM8 or UQA
- Speaker output open-Test the appropriate speaker output circuits for an open. Refer to «Circuit Testing»(ref-200357-S18534902332005102000000) and «Wiring Repairs»(ref-200357-S37218532022005102000000) in Wiring Systems.
- No audio output from the radio-Test for any AC voltage between the appropriate speaker output circuits at the speaker harness connector, disconnected with the radio volume adjusted to an audible level. If AC voltage is present, replace the speaker. Refer to «Speaker Replacement Reference»(ref-200368-S19135763102005102000000) . If no AC voltage is present, replace the radio. Refer to «Control Module References»(ref-200358-S22779820132005102000000) in Computer/Integrating Systems.
With RPO UQA (Bose)
- Speaker output circuit from amplifier open or shorted-Test the appropriate speaker output circuits for an open or short. Refer to «Circuit Testing»(ref-200357-S18534902332005102000000) and «Wiring Repairs»(ref-200357-S37218532022005102000000) in Wiring Systems.
- No audio output from the amplifier-Test for any AC voltage between the appropriate speaker output circuits at the speaker harness connector, disconnected with the radio volume adjusted to an audible level. If AC voltage is present, replace the speaker. Refer to «Speaker Replacement Reference»(ref-200368-S19135763102005102000000) . If no AC voltage is present, replace the amplifier. Refer to «Control Module References»(ref-200358-S22779820132005102000000) in Computer/Integrating Systems.
Voice Recorder Inoperative
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics | |||
| 1 | Did you perform the Diagnostic System Check - Vehicle? | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information |
| 2 | Turn ON the ignition, with the engine OFF. Attempt to record a message. Does the voice recorder operate properly? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Disconnect the voice recorder. Test the battery positive voltage circuit of the voice recorder for an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 7 | Go to Step 4 |
| 4 | Test the ground circuit of the voice recorder for high resistance or an open. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 7 | Go to Step 5 |
| 5 | Inspect for poor connections at the harness connector of the voice recorder. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 7 | Go to Step 6 |
| 6 | Replace the voice recorder. Refer to Personal Message Player/Recorder Replacement . Did you complete the replacement? | Go to Step 7 | |
| 7 | Operate the system in order to verify the repair. Did you complete the repair? | System OK | Go to Step 2 |
Voice Recorder Inoperative
Schematic Reference: Video System Schematics
- Many conditions that affect video system operation may be corrected without removing the radio, the digital video disc (DVD) player or the video entertainment overhead console from the vehicle. Make sure to understand all features of system operation before beginning the diagnosis of the system. Verify the condition and follow the diagnostic procedures in order to isolate and correct the condition.
- Be sure the vehicle battery is fully charged before beginning video entertainment system diagnosis.
Video or Audio Distortion
The manufacturing process for producing DVD's does not have the same quality control processes in place that compact disk manufacturing does. If there are video or audio quality problems with an individual DVD, try playing that disk in another DVD player. If the quality is poor for both players, return the disk to the place of purchase and request an exchange. If the quality problem is only seen in one of the players, examine the disk for scratches dirt or smudges and attempt to clean the disk with one of the disk cleaning systems that are commercially available.
Video or audio distortion during auxiliary playback can often be attributed to the DC to AC inverter that is used to power the auxiliary device. The power inverters tend to introduce noisy signals into the vehicle electrical system.
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause followed by the appropriate test for that condition. |
- Volume control on the wireless headphone set is turned all the way down. Adjust the volume control on the headphones.
- Dead batteries in the wireless headphone set. Turn on power to the headphone set. If the headset indicator does not turn on, replace the batteries in the headset as needed.
- Faulty headphone set. Test the operation of the system using a known good headphone set. If operation is OK, replace the vehicle headphone set.
The buttons on the video remote control do not operate the video disc player but the buttons on the video disc player operate normally.
| IMPORTANT | The following information lists the most probable cause of the concern to the least probable cause followed by the appropriate test for that condition. |
- Dead batteries in the video remote control. Replace the dead batteries.
- Faulty remote control. Test the operation of the system using a known good remote control. If operation is OK, replace the remote control.
Radio Audio Inoperative at Rear Seat Audio (RSA) Control
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Radio/Audio System Schematics | |||
| 1 | Did you perform the Diagnostic System Check - Vehicle? | Go to Step 2 | Go to Diagnostic System Check - Vehicle in Vehicle DTC Information |
| 2 | Turn ON the ignition, with the engine OFF. Turn ON the radio. Turn ON the rear seat audio system. Connect headphones. Does the rear seat audio operate normally? | Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 | Inspect for poor connections at the harness connector of the auxiliary HVAC control module. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition? | Go to Step 5 | Go to Step 4 |
| 4 | Replace the auxiliary HVAC control module. Refer to Control Module References in Computer/Integrating Systems. Did you complete the replacement? | Go to Step 5 | |
| 5 | Operate the system in order to verify the repair. Did you correct the condition? | System OK | Go to Step 2 |
Radio Audio Inoperative at Rear Seat Audio (RSA) Control
Radio Setup (With RPO UM8)
The following service procedure requires programming or setup procedures to be performed on the radio.
Digital Radio Receiver Setup
| IMPORTANT | The digital radio receiver setup option does not contain a submenu. Digital radio receiver setup will configure the following systems: DTCs GMLAN and class 2 radio messages |
To setup the digital radio receiver, complete the setup procedure under the Special Functions menu of the scan tool, then cycle ignition.
XM Activation
| IMPORTANT | After replacement of an XM receiver, call XM radio to deactivate the receiver that has been removed from the vehicle and activate the new XM radio receiver. The vehicle must be parked in view of a satellite within 24 hours after an activation call. |
- Turn the radio ON, tune to the XM channel 0, and record the radio ID. The radio ID will be needed for activation of the new receiver.
- Call XM radio at 1-800-556-3600 to deactivate the faulty receiver and activate the new receiver.
- Park the vehicle outside in an area with an unobstructed view of the southern sky.
- Leave the vehicle outside with the ignition switch in the ACC position and the radio on for 30 minutes to activate XM service.
- Once activated, the radio will receive the remaining XM channels.
Cassette Player Care and Cleaning
Tools Required
J 39916-A CD and Cassette Diagnostic Kit
Follow the recommended cleaning schedule
- Clean the cassette player every 15 hours for the best performance.
- Clean the cassette player every 50 hours in order to prevent damage to the tape head.
Clean the following 2 parts on the tape player
- The head
- The capstan
Leave the tape player in the vehicle, since you can reach the parts through the tape door. Perform this service at least every 50 hours of cassette operation. After 50 hours of tape play, CLN (Clean) appears on the display as a reminder. Although the system will still function when this message is displayed, the following conditions may occur until the head and the capstan are cleaned
- Reduced sound quality
- Damage to the cassette tapes
After cleaning the cassette tape player, press and hold EJECT for 5 seconds in order to reset the CLN indicator. The radio displays - - - in order to show that the clean feature has been reset.
Failure to clean the cassette player regularly may cause the following conditions
- Reduced sound quality
- Damage to the cassettes
- Damage to the mechanism
Keep the cassette tapes correctly stored in their plastic cases away from the following conditions
- Contaminants
- Direct sunlight
- Extreme heat
Failure to correctly store the cassette tapes may cause the following conditions
- Improper operation of the cassette tapes
- Premature failure of the tape player
The cassettes are subject to wear. The sound quality may degrade over time.
Before servicing a tape player, verify that the following conditions exist
- The cassette tape is in good condition.
- The tape player is clean.
Clean the tape player at least after every 50 hours of use in order to provide optimum performance. The radio displays CLN as a reminder every 50 hours. If a reduction in the sound quality occurs, regardless of when the tape player was last cleaned, play a different cassette tape in order to see if the tape or the tape player is at fault. If the second cassette tape results in no improvement in sound quality, clean the tape player.
Scheme 32
Use a scrubbing action, non-abrasive cleaning cassette (part of J 39916-A ) for proper tape player cleaning. This cleaner is a wet-type cleaning system. The wet-type cleaning system uses a cleaning cassette with pads. The pads scrub the tape head as the hubs of the cleaner cassette turn.
If you use this type of cleaner, the following conditions may occur
- The radio displays an error.
- The cartridge ejects.
These conditions are normal and is the result of an added feature in the tape player that detects broken tapes.
If an error occurs, insert the cleaning cassette at least 3 times in order to thoroughly clean the tape player. You can also use a non-scrubbing action, wet-type cleaner. This type of cleaner uses a cassette with a fabric belt which cleans the tape head. This type of cleaning cassette will not cause an error, but may not clean the tape player as thoroughly as the scrubbing type cleaner.
Radio Signal
The radio signal is sent from a broadcast station and is then received by an antenna. The strength of the signal received depends on the following
- The power output (wattage) of the broadcasting station
- The location of the vehicle (or receiver) relative to the broadcast tower.
- Obstacles between the tower and the receiver
- Atmospheric conditions
- What band (AM or FM) the station is broadcasting
- Type of antenna and the ground plane
AM Reception
The AM band has a lower frequency range than the FM band. These longer wavelengths
- Bend around Obstacles
- Follow the curvature of the earth
- May reflect off the ionosphere (skip)
The AM frequencies have longer range due to the ground wave. The ground wave follows the curvature of the earth and is effected by its conductivity. Greater conductivity equates to less signal loss thus transmission over water is better than over land. The AM band has a range of 80-320 km (50-200 mi).
FM Reception
The shorter wavelengths of the higher frequency FM band
- Reflect off obstacles
- Are absorbed by the ground
- Penetrate the ionosphere
Broadcasts in the FM band are limited to "line of sight" reception which is typically 40 km (25 mi). Even when out of a direct line of sight, the signal may be reflected into areas that would be in a "shadow" otherwise. Factors which affect the line of sight include
- Height of the broadcast antenna
- Height of the receiving antenna
- Terrain and buildings in the broadcast path
XM Satellite Radio
XM satellite radio provides digital radio reception. The XM signal is broadcast from two satellites and, where necessary, terrestrial repeaters. The high power satellites allow the antenna to receive the XM signal even when foliage and other partial obstructions block the antennas view of the satellite. Terrestrial repeaters are used in dense urban areas. These repeaters will receive the satellite signal and re-broadcast them at much higher power levels in order to ensure reception in areas with densely packed tall buildings.
Theft Deterrent
The theft deterrent system is a feature on all base and uplevel radios. There is no need to program a security code into the radio as in past model years. The theft deterrent system now utilizes class 2 serial data to determine if the radio is in the appropriate vehicle. Each time the radio receives the "run" power mode message, it compares the VIN information it has stored to the VIN information received from a module on the class 2 serial data circuit responsible for transmitting that information. If a mis-match occurs, the radio display will indicate to the user the radio is locked. Once this takes place the radio will not respond to any button presses and become inoperative. The two scenarios able to cause this condition are
- A radio is installed from another vehicle.
- A module which communicates on the class 2 serial data circuit which supplies VIN information to the radio is replaced and not properly setup with the correct VIN information for that vehicle.
The only way to unlock the radio is by using a scan tool.
The digital radio receiver utilizes class 2 serial data to determine if it is in the appropriate vehicle. Each time the digital radio receiver receives the "run" power mode message, it compares the VIN information received from the body control module (BCM) on the class 2 serial data circuit. If a mis-match occurs, the radio display will indicate to the user the digital radio receiver is locked. The digital radio receiver cannot be unlocked, it must be replaced. The two scenarios able to cause this condition are
- A digital radio receiver is installed from another vehicle.
- The BCM is replaced and not properly setup with the correct VIN information for that vehicle.
Integral Multi Disc CD Changer (IMDX)
The integral multi disc CD changer has the capability of storing and playing up to six (6) compact discs. The integral multi disc CD changer has a shock-absorbing system. Only under extreme operating temperatures or severe shock or vibration should the compact disc player skip or mute. If the customer travels an abnormally rough road, a skip condition may be normal. Test drive the vehicle on a normal road with a known good CD. If the condition is still present, replace the radio.
The use of CD lens cleaner discs is not advised, due to the risk of contaminating the lens of the CD optics with lubricants internal to the CD mechanism.
Single Disc Loading
To operate the integral multi disc CD changer in the single play mode, press the "LOAD" button for less than two seconds. The LED to the right of the disc door will turn green to indicate the CD can be loaded. Insert the disc into the slot, label side up. The player will pull the disc in.
Multi Disc Loading
To operate the changer in the multi disc mode, press the "LOAD" button for more than two seconds and the LED to the right of the disc door will flash. Once the light stops flashing and turns green you can load a disc. Insert the disc into the slot, label side up. The player will pull the disc in. Once the disc is loaded, the light will begin flashing again. Once the light stops flashing and turns green you can load another disc.
Removing CDs
Use the eject button to remove a disc or discs. Perform the following to eject
- To remove a single disc, press and release the eject button. The message "REMOVE CD" is displayed.
- To remove multiple discs, press and hold the eject button for two seconds. An audible beep is heard and the LED to the right of the disc door begins to flash indicating a disc is being ejected. The message "REMOVE CD" is displayed.
Amplifier
The amplifier in early build vehicles is a class 2 device that communicates with the scan tool on the Class 2 bus. The Class 2 amplifier will set a U100 in the radio if there is a communication problem. The late build vehicles have a NON-Class 2 amplifier that does not communicate over the Class 2 bus and therefore the NON-Class 2 amplifier will not set codes. Both amplifiers have similar operating characteristics, therefore, there are not separate diagnostics for the NON-Class 2 amplifier.
Automatic Volume Control
With automatic volume, the audio system adjusts automatically to make up for road and wind noise by increasing the volume as vehicle speed increases. On first design Bose amplifiers (class 2) the system uses a noise compensation microphone to monitor cabin noise and increase volume as needed, press the AUTO VOL button until AVOL ON appears on the display, to turn off press AUTO VOL button until AVOL OFF is displayed. On second design Bose amplifiers (non-class 2) and base radios the radio uses a vehicle speed signal, received via class 2 message to adjust volume based on speed, press the AUTO VOL button to select LOW, MEDIUM, or HIGH. To turn AUTO VOL off, press until AVOL OFF is displayed.
Radio Data System (RDS)
All uplevel audio systems are equipped with technology known as the radio data system (RDS). RDS is a system that sends data along with the audio of the FM station you are currently tuned to. RDS is a standard that defines how a FM broadcast station may send digital data along with the audio program. Think of it as a one way wireless modem, allowing the broadcaster to send information about his program to your receiver.
RDS data is carried in what is known as a "sub-carrier". A sub-carrier is a frequency that the FM broadcaster is authorized to use to send data or other audio programs that are not audible in the main audio program. RDS information can be used to display program information and to control the radio.
To receive the RDS signal, all that is needed is an FM receiver with a RDS circuit. A special integrated circuit capable of dealing with the RDS signal is in the RDS circuit and passes it along to the receiver's microprocessor where it is decoded and acted upon.
RDS Basic Information
RDS basic information
- RDS functions are provided in the FM broadcast band only.
- RDS functions will only work with FM broadcast stations that are broadcasting RDS data.
- Not all FM Broadcast stations broadcast RDS data or offer all of the RDS services.
- RDS functions may not work properly when reception is weak, reception is of poor quality, or RDS is not implemented properly by the FM Broadcaster.
In some cases, a radio station broadcasting incorrect information may cause the RDS features of the radio to appear to work improperly.
Broadcast RDS information can be used in a variety of ways by the receiver and listener, but basically falls into two categories: Display and Control.
Displaying Program Information
RDS displays textual information such as
- The name of the station.
- The type of program.
- General information such as artist and song title, call in phone numbers, etc.
RDS is always on. When tuned to a non-RDS station, your radio will display frequency information as you would normally expect. When tuned to a RDS station, your radio will change from displaying the frequency of the FM station to displaying the call letters of the station or display the nickname of the station. This feature is known as the Program Service Name.
Controlling the Radio
RDS can control the radio when data the receiver can use responds to timely information performing the following
- Interrupt the playback of your cassette or CD for traffic or emergency bulletins.
- Search for stations by type of program.
- Automatically follow networked programming from transmitter to transmitter as you travel from one listening area to another.
- Set your clock to the time that the RDS Broadcast station broadcasts.
Viewing and Selecting RDS Information for Display
Press the TUNE knob once for less then 2 seconds when the radio displays the program service name and the frequency of the station will be displayed. Press the knob again, and the program type (PTY) will be displayed. Pressed again, and the program name will be displayed (if the broadcaster is broadcasting one). The program name is an eight-character name that the broadcaster may use to further identify the type of programming currently being broadcast.
Using the RDS Traffic Feature
Some RDS broadcasters may carry traffic information programming to inform you of current traffic conditions in your listening area and is indicated by the icon in the radio display. RDS enables the broadcaster to get this information to you even when you are listening to a tape or compact disc. This feature can be enabled or disabled by the listener. Press the "TRAF" button to find a station that claims to carry traffic information. You may do this even when playing a cassette tape or compact disc. This action will operate in the background without interrupting the current playback. If the radio is not currently tuned to an RDS traffic station, the radio will immediately SEEK an RDS traffic station. If the radio finds an RDS traffic station, the" TRAF" icon will appear in the radio display as will brackets around the (TRAF) icon. If the radio cannot find an RDS traffic station after searching through the entire FM band, the radio will display "NO TRAFFIC".
Alternate Frequency (AF) Switching
RDS permits broadcaster's to send information to the radio that allows the radio to automatically switch frequency to the best quality station in that broadcaster's network.
Since the radio is displaying the broadcaster call letters or nickname, the listener will not see the frequency during an AF switch unless you have changed the default display to be frequency instead of Program Service name.
To enable or disable AF switching perform the following
- Press and hold the AM/FM button for two seconds or more.
- The radio will display AF ON or AF OFF depending on the current condition of AF and a confirmation beep will be heard.
When AF is enabled and you recall a RDS station stored on preset, the radio determines if the station stored is of acceptable quality. If not, the radio checks all available AF's for your station. If the radio fails to locate your program, AF SEARCH will be displayed as the radio scans across the band looking for your program or an affiliated network. If the radio cannot find the original station or an acceptable alternate frequency NOT FOUND will be displayed and the radio returns to the original frequency for the preset.
RDS Clock Time
Broadcasters can choose to send clock time information in the RDS data. This information can be used to update the clock time on the radio. RDS clock time is broadcasted once a minute. To set the clock using RDS clock data perform the following
- Press and hold the HR and MIN buttons together for two or more seconds to update the time.
- The display will show UPDATED after receiving the broadcasted time data.
- If the broadcaster is not broadcasting the time data, the radio will display NO UPDATE and the time remains unchanged.
Radio Error Messages
The radio displays the following error messages
Voice Recorder
To record a message, press the button with the circle on it and begin speaking. Press the button with the circle on it again to stop recording. System allows you to record up to 4 minutes of messaging.
You may also press and hold the button with the circle on it while you are speaking and then let it go when you are finished.
To play back messages, press the button with the right arrow on it. Pressing the right arrow button more than once will return you to previously recorded messages. If you press and hold this button for more than 1 second, all of the recorded messages will be played back.
To delete messages, press the button with the square on it while the message is playing. If you press and hold the right arrow button and the circle button at the same time for a half of a second, all of the messages will be deleted.
Rear Seat Audio (RSA)
The rear seat audio (RSA) and rear HVAC control functions are combined into one dual function control unit. The rear seat audio (RSA) control allows the rear seat passengers to listen to a different music source than the front seat passengers. The rear seat passengers can only control the music sources that the front seat passengers are not listening to. For example, the rear seat passengers may listen to the cassette or CD through headphones while the driver listens to the radio through the front speakers. The rear seat passengers have control of the volume for each headphone. The primary radio controls always override the RSA controls.
Power (PWR)
Press the PWR button in order to turn the rear seat audio system ON or OFF. The rear speakers mute when the power is turned ON unless you have a Bose equipped vehicle. The rear seat audio functions are operable even when the primary radio power is OFF.
Volume (VOL)
Rotate the volume knob in order to increase or decrease the volume. The left volume knob controls the left headphone and the right volume knob controls the right headphone.
Source Switching
Press the PROG or SRCE button in order to switch between playing a cassette or a CD and listening to the radio. There must be a cassette tape and/or compact disc in the player.
Seek (SEEK)
Press the SEEK button in order to seek to the next station. The display will show your selection.
Preset Scan
Press and hold the SEEK button in order to scan station presets.
Next
While listening to a CD or cassette, press the SEEK button in order to hear the next track.
XM is a national satellite radio service that offers up to 100 coast to coast channels including music, news, sports, talk and children's programming. XM provides digital quality audio and text information, including song title and artist name. A service fee is required in order to receive the XM service. For more information, contact XM at www.xmradio.com or call 1-800-852-9696.
Digital Radio Receiver
The radio controls communicate with the digital radio receiver via the class 2 communication circuit. The digital radio receiver sends low level audio signals to the radio.
Viewing Messages
Press the TUNE/SELECT/RCL knob while in XM mode to view various pieces of information related to the current song or channel. By pressing TUNE/SELECT/RCL knob, you may view four different categories of information: Artist Name/Feature, Song/Program Title, Channel Category, and other Additional Information that may be broadcast on that channel. Additional Information messages may not always be available. Each of the four information types may have multiple pages of text. To reach a category, press TUNE/SELECT/RCL knob consecutively until the desired type is displayed. If there are multiple pages of text for the selected information type, the radio will automatically display all the pages for that type at a rate of approximately one page every three seconds before timing out and returning to the default display. You may override this feature by pressing the TUNE/SELECT/RCL knob to review all of the pages at your own pace.
Selecting a Program Type
The TUNE/SELECT/RCL knob can be used to scroll through the list of available program types (PROG TYPE). Press the PROG TYPE button, then turn the TUNE/SELECT/RCL knob to scroll through the available program types. When the desired program type is shown on the display, press the SCAN button. The radio will seek the next station of that type.
| Radio Display Message | Condition |
|---|---|
| XM Updating | Updating encryption code |
| No XM Signal | Loss of signal |
| Loading XM | Acquiring channel audio (after 4 second delay) |
| Channel Off Air | Channel not in service |
| Channel Unavail | Channel no longer available |
| No Artist Info | Artist Name/Feature not available |
| No Title Info | Song/Program Title not available |
| No CAT Info | Category name not available |
| Not Found | No channel available for the chosen category |
| No Information | No text/informational message available |
| XM Theftlocked | Theft Lock active |
| XM Radio ID | Electronic serial number (ESN) channel 0 |
| Unknown | Radio ID not known (should only be if hardware failure |
| Check XM Receiver | Hardware failure |
XM Advisory Messages
Scheme 33
The rear seat entertainment (RSE) system augments the vehicle's in-dash audio system with
- A Digital Versatile Disc (DVD) player
- A video display screen
- Two sets of wireless infrared headphones
- A remote control and
- Stereo audio and video inputs in the overhead console for playing an auxiliary device
Scheme 34
| Callout | Component Name |
|---|---|
| 1 | Eject Button |
| 2 | Enter Button |
| 3 | Menu Navigation Buttons |
| 4 | DVD Menu Button |
| 5 | Video Screen Display Menu Button |
| 6 | Play / Pause Button |
| 7 | Stop Button |
| 8 | Source Button |
| 9 | Power Button |
DVD Player
The DVD player and the video display screen are located in the overhead console. The DVD player can be controlled by both the buttons on the DVD player and by the buttons on the remote control. The DVD player power may be turned on when the ignition is in the run, accessory, or retained accessory power (RAP) power modes. DVDs are manufactured with different region codes based on the country in which they are sold. Therefore, the RSE system DVD player is only compatible with the region code where the vehicle is sold. The DVD region code is printed on the jacket of most DVDs. The DVD player will also play audio CDs. Home recorded CDs, CD-R or CD-RW formats, will not play in this DVD player.
The following buttons operate the DVD player.
Playing a Disc
To play a disc, gently insert the disc with the label side up, into the loading slot. The DVD player will continue to load the disc and the player will automatically start if the vehicle ignition is in an enabled power mode. If a disc is already in the player, press the play/pause button on the face of the DVD player or on the remote control. Some DVDs will not allow the user to fast forward or skip the copyright or previews. Some DVDs will automatically begin to play after the previews have finished. If the DVD does not begin to play the main title, refer to the on-screen instructions, and press play on the DVD player buttons or on the remote control.
Stopping and Resuming Play
To stop a disc, press and release the stop/eject button on the DVD player or the remote control. To resume playback, press the play/pause button on the DVD player or the remote control. The movie should resume play from where it was stopped. If the disc has been ejected, or if the stop button has been pressed 2 times, the disc will resume play at the beginning of the main title.
Ejecting the Disc
Press the eject button on the DVD player to eject the disc.
If a disc is ejected from the DVD player but is not removed, the DVD player will reload the disc within 25 to 30 seconds. The disc will then be stored in the DVD player. The DVD player will not resume play of this disc automatically upon its reload.
DVD Messages
The following errors may be displayed on the video screen monitor.
Scheme 35
| Callout | Component Name |
|---|---|
| 1 | Auxiliary Inputs |
| 2 | Parental Control Button |
| 3 | DVD Screen Latch |
This button is located on the forward part of the DVD console, near the driver of the vehicle. Press this button while media is playing in the DVD player to freeze the video and mute the audio. The video screen will display the message Parental Control ON and the power indicator light on the DVD player will flash at one-second intervals. While in this mode, all other button operations from the remote control and the DVD player, with the exception of the eject function, will be disabled. The driver will then be able to gain the attention of the rear seat passengers. Press this button again to restore normal operation of the DVD player. This button may also be used to turn the DVD power on and automatically resume play of the media within the DVD player if the vehicle is in an enabled power mode.
Video Screen
To use the video screen, push forward on the release latch and the screen will be free to rotate down. Adjust the screen's position as desired. The display menu button will allow different screen display modes, such as normal, full screen, zoom or cinema. When the video screen is not in use, push it up into its latched position.
The DVD player and video screen will continue to operate when the screen is in either the up (closed) or down (viewing) position. The video screen contains the infrared transmitters for the wireless headphones as well as the infrared receiver for the remote control. Therefore, if the screen is in the closed position the infrared signals will not be available for the operation of the headphones and the remote control.
Avoid directly touching the video screen, as damage may occur.
Remote Control
To use the remote control, aim it at the infrared window below the video screen and press the desired remote control button. Direct sunlight or very bright light may affect the ability of the entertainment system to receive signals from the remote control. If the remote control does not seem to be working, the batteries may need to be replaced. Objects blocking the line of sight may affect the function of the remote control.
Wireless Headphones
The RSE system includes 2 sets of wireless infrared headphones.
Each set of headphones has an ON/OFF control. To use the headphones activate the ON/OFF control. A red indicator light will illuminate on the headphones. If the light does not illuminate, the batteries may need to be replaced. See Battery Replacement in this section for more information. To turn the headphones OFF activate the ON/OFF control once again.
Each set of headphones has a rotary volume control. To adjust the volume, adjust this control. The headphones will automatically turn OFF if they lose the infrared signal from the system for approximately 4 minutes in order to preserve their battery power. The signal may be lost if the system is turned off or if the headphones are out of range of the infrared signal transmitters that are located below the video display screen.
Stereo RCA Jacks
The RCA jacks are located on the forward portion of the overhead console next to the parental control button. The RCA jacks allow you to connect audio and video from an auxiliary device such as a camcorder or a video game player to your RSE system just as you would to a standard television. Standard RCA cables are needed to connect the auxiliary device to the RCA jacks. The yellow connector transmits video while the red and white connectors transmit right and left stereo audio respectively. Please refer to the manufacturer's instructions for proper connection of your auxiliary device.
To use the auxiliary inputs on the RSE system, connect an external auxiliary device to the color-coded RCA jacks and turn both the auxiliary device and the RSE system power on. If the RSE system had been previously in the DVD player mode, the user will need to press the SRCE button on the faceplate or remote control to change to the auxiliary mode. Successive actuations of the SRCE button will toggle the RSE system between the auxiliary and DVD player modes.
Audio Output
Audio from the RSE system DVD player or auxiliary inputs may be heard through the following possible sources
- Wireless infrared headphones
- Vehicle speakers
- Vehicle wired headphone jacks on rear seat audio controller (if equipped)
The RSE system will always transmit the audio signal by infrared to the wireless headphones, if there is audio available. The RSE system is capable of outputting audio to the vehicle speakers by pressing the CD button on the vehicle's radio. The RSE system may be selected as an audio source on the radio if the RSE system power is on. Once the RSE system is selected as an audio source on the radio you may adjust the speaker volume on the radio to control the volume of the audio to the speakers. If the RSE system power is not on, the RSE system will not be an available source on the radio head unit. Please refer to the operating instructions for the vehicle radio for more information on its operation.
The RSE system is capable of outputting audio to the wired headphone jacks on the rear seat audio controller if the vehicle is so equipped. The RSE system may be selected as an audio source on the Rear Seat Audio controller if the RSE system power is on. Please refer to the operating instructions for the Rear Seat Audio Controller for more information on its operation.