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Contents Section: Mirrors All sections

Rear View Mirror Ford Econoline E250

Mirrors 36 illustrations ~5344 words

SPECIFICATIONS

DescriptionNm
Exterior rear view mirror motor screws - Aero5
Exterior rear view mirror nuts9

TORQUE SPECIFICATIONS

Aero Exterior Mirrors

The main components of the aero exterior mirrors are

  1. Exterior mirror glass
  2. Exterior mirror plastic housing
  3. Exterior mirror control switch
  4. Exterior mirror glass adjustment motors

Trailer Tow Exterior Mirrors

The main components of the trailer tow exterior mirrors are

  1. Exterior mirror glass
  2. Exterior mirror spotter glass
  3. Exterior mirror plastic housing
  4. Exterior mirror control switch
  5. Exterior mirror glass adjustment motors

The vehicle may be equipped with one of the following interior rear view mirrors

  1. Interior rear view mirror
  2. Interior auto-dimming rear view mirror with microphone
  3. Interior auto-dimming rear view mirror with microphone and compass
  4. Interior auto-dimming rear view mirror with microphone, compass and video display

The interior rear view mirror may be equipped with an auto-dimming feature. The interior auto-dimming rear view mirrors feature automatically reduces the glare caused by headlamps reflecting in the interior rear view mirror. The auto-dimming feature is activated when the ignition is in the RUN or ACC position. The interior auto-dimming rear view mirror adjusts the reflectance level of the interior rear view mirror glass to eliminate unwanted glare. The reflectance level of the mirror glass is variable and depends on the amount of rear glare in relation to ambient light conditions in front of the interior mirror. To provide increased visibility when backing up, the interior rear view mirror will automatically return to a high reflectance mode whenever the vehicle is in REVERSE.

On vehicles equipped with a compass, the interior rear view mirror will be equipped with an integrated compass module. For compass information, calibration or diagnostics, refer to INSTRUMENTATION, MESSAGE CENTER, AND WARNING CHIMES .

On vehicles equipped with navigation or SYNC®, the interior rear view mirror will be equipped with an integrated microphone. For microphone information or diagnostics, refer to INFORMATION AND ENTERTAINMENT SYSTEMS .

On vehicles equipped with a rear-mounted object detection camera, the interior rear view mirror may be equipped with a video display. When the transmission is in the REVERSE position, a video image will be displayed on the LH side of the interior rear view mirror glass. For information on the rear-mounted object detection system, refer to PARKING AID .

SPECIAL TOOLS CHART Flex Probe Kit 300-NUD105-R025DE or equivalent Fluke 77-IV Digital Multimeter FLU77-4 or equivalent

Scheme 1

Scheme 1: Rear View Mirrors - Exterior
Scheme 1: Rear View Mirrors - Exterior

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Scheme 2
Scheme 2

Principles of Operation

The movement of the LH and RH exterior mirror glass is controlled by the exterior mirror control switch and the LH and RH exterior mirror motors. Adjusting the exterior mirror switch to the LH or RH position determines which exterior mirror motor will be controlled. When the exterior mirror control switch is adjusted to the left, right, up or down position, the exterior mirror control switch will supply voltage and ground to the selected exterior mirror motor to move the exterior mirror glass to the desired position.

The exterior mirrors use a jumper harness between the vehicle wire harness connector and the exterior mirror motor. The exterior mirror jumper harness is integral to the exterior mirror. Before replacing an exterior mirror or mirror motor, inspect the jumper harness for open and shorted circuits or damaged and pushed-out pins. If a concern with the exterior mirror jumper harness exists, an attempt to repair the jumper harness should be made.

Inspection and Verification

  1. Verify the customer concern.
  2. Visually inspect for the following obvious signs of mechanical and electrical damage. VISUAL INSPECTION CHART Mechanical Electrical Exterior mirror Exterior mirror control switch Exterior mirror glass Smart Junction Box (SJB) fuse 13 (5A) Exterior mirror control switch Exterior mirror motor (aero mirrors only) Exterior mirror Loose or corroded connections Wiring harness
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the concern is not visually evident, verify the symptom and GO to «SYMPTOM CHART - INTERIOR MIRROR»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror__symptom-chart-interior-mirror) or «SYMPTOM CHART - NVH»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror__symptom-chart-nvh) .
ConditionPossible SourcesAction
The mirrors are inoperativeFuse Circuitry Exterior mirror control switchGO to PINPOINT TEST A .
A single mirror is inoperativeCircuitry Exterior mirror control switch Exterior mirror Exterior mirror motor (aero mirrors only)GO to PINPOINT TEST B .
A single mirror does not operate correctlyCircuitry Exterior mirror motor (aero mirrors only) Exterior mirror control switch Exterior mirrorGO to PINPOINT TEST C .

SYMPTOM CHART - REAR VIEW MIRRORS

Symptom Chart - NVH

Note. NVH symptoms should be identified using the diagnostic tools that are available. For a list of these tools, an explanation of their uses and a glossary of common terms, refer to NOISE, VIBRATION & HARSHNESS . Since it is possible any one of multiple systems may be the cause of a symptom, it may be necessary to use a process of elimination type of diagnostic approach to pinpoint the responsible system. If this is not the causal system for the symptom, refer back to NOISE, VIBRATION & HARSHNESS for the next likely system and continue diagnosis.

ConditionPossible SourcesAction
Mirror vibrates/looseExterior mirror motor screws looseREMOVE the mirror glass and TIGHTEN the exterior mirror motor screws.
Exterior mirror mounting nuts looseTIGHTEN the exterior mirror mounting nuts. REFER to the Torque Specifications table .
Mirror glass loosePRESS the center of the exterior mirror glass up, down, left and right to make sure that the exterior mirror glass is seated correctly. If the exterior mirror glass is still loose, REMOVE the exterior mirror glass and INSPECT the exterior mirror backing plate for damage. If the exterior mirror backing plate is damaged, INSTALL a new exterior mirror glass. REFER to EXTERIOR MIRROR GLASS - AERO , EXTERIOR MIRROR GLASS - TRAILER TOW or EXTERIOR MIRROR GLASS - SPOTTER, TRAILER TOW .
Aftermarket air deflector/stone shieldsIf possible, REMOVE aftermarket air deflector/stone shield, then ROAD TEST the vehicle. If concern is no longer present, ADVISE customer that aftermarket components were causing undesired vibration.
Wind noiseFoam gasket between the exterior mirror and door is misaligned or damagedVERIFY gasket is in good condition. If necessary, REPOSITION foam gasket between exterior mirror and door frame. If needed, REPAIR the foam gasket.
Exterior mirror is not correctly fitted to the doorVERIFY that there are no gaps between the exterior mirror and the door. If necessary, LOOSEN the exterior mirror nuts and REPOSITION the exterior mirror.

SYMPTOM CHART - NVH

Pinpoint Test A: The Mirrors are Inoperative

Refer to OEM WIRING DIAGRAMS - POWER MIRRORS for schematic and connector information.

Normal Operation

The exterior mirror control switch receives voltage from Smart Junction Box (SJB) fuse 13 (5A) through circuit SBP13 (GY/RD) and ground through circuit GD133 (BK). The exterior mirror control switch uses circuit CPM23 (GY) as the common circuit for exterior mirror motor up/down and right/left movement.

This pinpoint test is intended to diagnose the following

  1. Fuse
  2. Wiring, terminals or connectors
  3. Exterior mirror control switch

Note. Use the correct probe adapter(s) from the Flex Probe Kit when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

Scheme 3

Scheme 3: PINPOINT TEST A: THE MIRRORS ARE INOPERATIVE
Scheme 3: PINPOINT TEST A: THE MIRRORS ARE INOPERATIVE

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Scheme 7
  1. A1 CHECK THE VOLTAGE TO THE EXTERIOR MIRROR CONTROL SWITCH Ignition OFF. Disconnect: Exterior Mirror Control Switch C527. Ignition ON. Measure the voltage between exterior mirror control switch C527-3, circuit SBP13 (GY/RD), harness side and ground. Is the voltage greater than 10 volts? Yes : GO to A2. No : VERIFY that SJB fuse 13 (5A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the appropriate System Wiring Diagrams information to identify the possible causes of the circuit short. TEST the system for normal operation.
  2. A2 CHECK GROUND TO THE EXTERIOR MIRROR CONTROL SWITCH Ignition OFF. Measure the resistance between exterior mirror control switch C527-1, circuit GD133 (BK), harness side and ground. Is the resistance less than 5 ohms? Yes : GO to A3. No : REPAIR the circuit. TEST the system for normal operation.
  3. A3 CHECK COMMON CIRCUIT FOR A SHORT TO VOLTAGE Ignition ON. Measure the voltage between exterior mirror control switch C527-6, circuit CPM23 (GY), harness side and ground. Is any voltage present? Yes : REPAIR the circuit. TEST the system for normal operation. No : GO to A4.
  4. A4 CHECK COMMON CIRCUIT FOR A SHORT TO GROUND Ignition OFF. Measure the resistance between exterior mirror control switch C527-6, circuit CPM23 (GY), harness side and ground. Is the resistance greater than 10, 000 ohms? Yes : GO to A5. No : REPAIR the circuit. TEST the system for normal operation.
  5. A5 CHECK COMMON CIRCUIT FOR AN OPEN Disconnect: LH Exterior Mirror C521. Measure the resistance between exterior mirror control switch C527-6, circuit CPM23 (GY), harness side and LH exterior mirror C521-2, circuit CPM23 (GY), harness side. Is the resistance less than 5 ohms? Yes : INSTALL a new exterior mirror control switch. REFER to «EXTERIOR MIRROR CONTROL SWITCH»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. No : REPAIR the circuit. TEST system for normal operation.

Pinpoint Test B: A Single Mirror is Inoperative

Refer to OEM WIRING DIAGRAMS - POWER MIRRORS for schematic and connector information.

The exterior mirror control switch uses circuit CPM23 (GY) as the common circuit for both exterior mirror up/down and right/left movement.

This pinpoint test is intended to diagnose the following

  1. Wiring, terminals or connectors
  2. Exterior mirror control switch
  3. Exterior mirror motor (aero mirrors only)
  4. Exterior mirror

Note. Use the correct probe adapter(s) from the Flex Probe Kit when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

  1. B1 CHECK THE LH EXTERIOR MIRROR Set the exterior mirror control switch to the LH mirror position. Use the exterior mirror control switch to operate the LH exterior mirror. Does the LH exterior mirror operate? Yes : GO to B2. No : GO to B4 .
  2. B2 CHECK THE EXTERIOR MIRROR CONTROL SWITCH Ignition OFF. Disconnect: Exterior Mirror Control Switch C527. Carry out the Exterior Mirror Control Switch component test. Refer to «OEM COMPONENT TESTING»(/ford/econoline-e250/2012-2013/remont/body-electrical/#oem-component-testing) for component testing. Did the exterior mirror control switch pass the component test? Yes : GO to B3. No : INSTALL a new exterior mirror control switch. REFER to «EXTERIOR MIRROR CONTROL SWITCH»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation.
  3. B3 CHECK COMMON CIRCUIT FOR AN OPEN Disconnect: RH Exterior Mirror C601. Measure the resistance between exterior mirror control switch C527-6, circuit CPM23 (GY), harness side and RH exterior mirror C601-2, circuit CPM23 (GY), harness side. Is the resistance less than 5 ohms? Yes : Trailer tow mirrors: INSTALL a new RH exterior mirror. REFER to «EXTERIOR MIRROR - AERO, TRAILER TOW»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. Aero mirrors: CHECK the RH exterior mirror jumper harness between the vehicle harness and the RH exterior mirror motor for open circuits, and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new RH mirror. REFER to «EXTERIOR MIRROR - AERO, TRAILER TOW»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . If the jumper harness is OK, INSTALL a new RH exterior mirror motor. REFER to «EXTERIOR MIRROR MOTOR - AERO»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. No : REPAIR the circuit. TEST the system for normal operation.
  4. B4 CHECK THE EXTERIOR MIRROR CONTROL SWITCH Ignition OFF. Disconnect: Exterior Mirror Control Switch C527. Carry out the Exterior Mirror Control Switch component test. Refer to «OEM COMPONENT TESTING»(/ford/econoline-e250/2012-2013/remont/body-electrical/#oem-component-testing) for component testing. Did the exterior mirror control switch pass the component test? Yes : GO to B5. No : INSTALL a new exterior mirror control switch. REFER to «EXTERIOR MIRROR CONTROL SWITCH»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation.
  5. B5 CHECK COMMON CIRCUIT FOR AN OPEN Disconnect: LH Exterior Mirror C521. Measure the resistance between exterior mirror control switch C527-6, circuit CPM23 (GY), harness side and LH exterior mirror C521-2, circuit CPM23 (GY), harness side. Is the resistance less than 5 ohms? Yes : Trailer tow mirrors: INSTALL a new LH exterior mirror. REFER to «EXTERIOR MIRROR - AERO, TRAILER TOW»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. Aero mirrors: CHECK the LH exterior mirror jumper harness between the vehicle harness and the LH exterior mirror motor for open circuits, and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new LH mirror. REFER to «EXTERIOR MIRROR - AERO, TRAILER TOW»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . If the jumper harness is OK, INSTALL a new LH exterior mirror motor. REFER to «EXTERIOR MIRROR MOTOR - AERO»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. No : REPAIR the circuit. TEST the system for normal operation.

Pinpoint Test C: A Single Mirror Does Not Operate Correctly

Refer to OEM WIRING DIAGRAMS - POWER MIRRORS for schematic and connector information.

Under normal operation, the exterior mirror control switch uses circuits CPM16 (BN/BU), CPM17 (BU/GN), CPM20 (BN/WH), CPM21 (YE/VT) and CPM23 (GY) to control the exterior mirror motor movement. The exterior mirror switch controls the LH exterior mirror motor movement by switching voltage and ground to circuits CPM16 (BN/BU), CPM17 (BU/GN) and CPM23 (GY). The exterior mirror switch controls the RH exterior mirror motor movement by switching voltage and ground to circuits CPM20 (BN/WH), CPM21 (YE/VT) and CPM23 (GY).

Mirror Movement

  1. When the LH/RH exterior mirror motor receives ground through circuit CPM16 (BN/BU)/CPM20 (BN/WH) and voltage through circuit CPM23 (GY), the LH/RH exterior mirror motor will operate leftward.
  2. When the LH/RH exterior mirror motor receives voltage through circuit CPM16 (BN/BU)/CPM20 (BN/WH) and ground through circuit CPM23 (GY), the LH/RH exterior mirror motor will operate rightward.
  3. When the LH/RH exterior mirror motor receives ground through circuit CPM17 (BU/GN)/CPM21 (YE/VT) and voltage through circuit CPM23 (GY), the LH/RH exterior mirror motor will operate downward.
  4. When the LH/RH exterior mirror motor receives voltage through circuit CPM17 (BU/GN)/CPM21 (YE/VT) and ground through circuit CPM23 (GY), the LH/RH exterior mirror motor will operate upward.

This pinpoint test is intended to diagnose the following

  1. Wiring, terminals or connectors
  2. Exterior mirror control switch
  3. Exterior mirror motor (aero mirrors only)
  4. Exterior mirror

Note. Use the correct probe adapter(s) from the Flex Probe Kit when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

Scheme 8

Scheme 8: PINPOINT TEST C: A SINGLE MIRROR DOES NOT OPERATE CORRECTLY
Scheme 8: PINPOINT TEST C: A SINGLE MIRROR DOES NOT OPERATE CORRECTLY

Scheme 9

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Scheme 11
  1. C1 CHECK THE MIRROR MOVEMENT (RIGHT/LEFT) Operate the RH and LH exterior mirrors in the right and left direction using the exterior mirror control switch. Do the exterior mirrors move left and right? Yes : GO to C2. No : GO to C3 .
  2. C2 CHECK THE MIRROR MOVEMENT (UP/DOWN) Operate the RH and LH exterior mirrors in the up and down direction using the exterior mirror control switch. Do the exterior mirrors move up and down? Yes : The system is operating correctly at this time. Concern may have been caused by a loose or corroded connector. TEST the system for normal operation. No : GO to C4 .
  3. C3 CHECK THE VOLTAGE TO THE INOPERATIVE MIRROR (RIGHT/LEFT) Ignition OFF. Disconnect: Inoperative Exterior Mirror C521 (LH) or C601 (RH). Ignition ON. NOTE: Position the exterior mirror control switch to the LH or RH mirror position. While operating the exterior mirror control switch in the rightward position, measure the voltage between ground and exterior mirror: LH exterior mirror: C521-1, circuit CPM16 (BN/BU), harness side. RH exterior mirror: C601-1, circuit CPM20 (BN/WH), harness side. Is the voltage greater than 10 volts? Yes : Trailer tow mirrors: INSTALL a new LH or RH exterior mirror. REFER to «EXTERIOR MIRROR - AERO, TRAILER TOW»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. Aero mirrors: CHECK the LH or RH exterior mirror jumper harness between the vehicle harness and the LH or RH exterior mirror motor for open circuits, and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new LH or RH mirror. REFER to «EXTERIOR MIRROR - AERO, TRAILER TOW»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . If the jumper harness is OK, INSTALL a new LH or RH exterior mirror motor. REFER to «EXTERIOR MIRROR MOTOR - AERO»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. No : GO to C5 .
  4. C4 CHECK THE VOLTAGE TO THE INOPERATIVE MIRROR (UP/DOWN) Disconnect: Inoperative Exterior Mirror C521 (LH) or C601 (RH). Ignition ON. NOTE: Position the exterior mirror control switch to the LH or RH mirror position. While operating the exterior mirror control switch in the upward position, measure the voltage between ground and exterior mirror: LH exterior mirror: C521-3, circuit CPM17 (BU/GN), harness side. RH exterior mirror: C601-3, circuit CPM21 (YE/VT), harness side. Is the voltage greater than 10 volts? Yes : Trailer tow mirrors: INSTALL a new LH or RH exterior mirror. REFER to «EXTERIOR MIRROR - AERO, TRAILER TOW»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. Aero mirrors: CHECK the LH or RH exterior mirror jumper harness between the vehicle harness and the LH or RH exterior mirror motor for open circuits, and damaged or pushed-out pins. If the jumper harness is not OK, REPAIR the jumper harness. If the jumper harness cannot be repaired, INSTALL a new LH or RH mirror. REFER to «EXTERIOR MIRROR - AERO, TRAILER TOW»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . If the jumper harness is OK, INSTALL a new LH or RH exterior mirror motor. REFER to «EXTERIOR MIRROR MOTOR - AERO»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. No : GO to C6 .
  5. C5 CHECK CIRCUIT CPM16 (BN/BU) OR CPM20 (BN/WH) FOR AN OPEN Ignition OFF. Disconnect: Exterior Mirror Control Switch C527. LH exterior mirror: Measure the resistance between exterior mirror control switch C527-8, circuit CPM16 (BN/BU), harness side and LH exterior mirror C521-1, circuit CPM16 (BN/BU), harness side. RH exterior mirror: Measure the resistance between exterior mirror control switch C527-7, circuit CPM20 (BN/WH), harness side and RH exterior mirror C601-1, circuit CPM20 (BN/WH), harness side. Is the resistance less than 5 ohms? Yes : INSTALL a new exterior mirror control switch. REFER to «EXTERIOR MIRROR CONTROL SWITCH»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. No : REPAIR the circuit. TEST the system for normal operation.
  6. C6 CHECK CIRCUIT CPM17 (BU/GN) OR CPM21 (YE/VT) FOR AN OPEN Ignition OFF. Disconnect: Exterior Mirror Control Switch C527. LH exterior mirror: Measure the resistance between exterior mirror control switch C527-5, circuit CPM17 (BU/GN), harness side and LH exterior mirror C521-3, circuit CPM17 (BU/GN), harness side. RH exterior mirror: Measure the resistance between exterior mirror control switch C527-2, circuit CPM21 (YE/VT), harness side and RH exterior mirror C601-3, circuit CPM21 (YE/VT), harness side. Is the resistance less than 5 ohms? Yes : INSTALL a new exterior mirror control switch. REFER to «EXTERIOR MIRROR CONTROL SWITCH»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. No : REPAIR the circuit. TEST the system for normal operation.

SPECIAL TOOLS CHART Flex Probe Kit 300-NUD105-R025DE or equivalent Fluke 77-IV Digital Multimeter FLU77-4 or equivalent

The interior auto-dimming rear view mirror automatically reduces the glare caused by headlamps reflecting in the interior rear view mirror. The auto-dimming feature is disabled when the vehicle is in REVERSE. Power is supplied to the interior auto-dimming mirror when the ignition is in the RUN position or the accessory delay is active.

The interior auto-dimming rear view mirror has 2 photoelectric sensors, a forward facing sensor and a rearward facing sensor, that detect forward and rearward light conditions. Based on these inputs, the automatic dimming feature adjusts the reflectance level of the interior rear view mirror glass to eliminate unwanted glare. The reflectance level of the mirror glass is variable and depends on the amount of rear glare in relation to ambient light conditions in front of the interior mirror.

When the forward sensor detects daytime conditions, the rearward sensor is inactive and the interior rear view mirror stays in a high reflectance mode. When the forward sensor detects nighttime conditions, the rearward sensor is active and detects glare from the headlights of vehicles approaching from the rear or other glare-producing light sources. To provide increased visibility when backing up, the interior rear view mirror will automatically return to a high reflectance mode whenever the vehicle is in REVERSE.

If the forward or rearward sensors are blocked, the interior auto-dimming rear view mirror might not work correctly.

For vehicles that are equipped with a rear-mounted object detection camera, a video image will be displayed on the LH side of the interior rear view mirror glass when the transmission is in the REVERSE position. For information on the rear-mounted object detection system, refer to PARKING AID .

  1. Verify the customer concern.
  2. Visually inspect for obvious signs of mechanical or electrical damage. VISUAL INSPECTION CHART Mechanical Electrical Interior rear view mirror Smart Junction Box (SJB) fuse 41 (15A) Circuitry Interior auto-dimming rear view mirror Loose or corroded connections
  3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
  4. If the concern is not visually evident, verify the symptom and GO to «SYMPTOM CHART - INTERIOR MIRROR»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror__symptom-chart-interior-mirror) or «SYMPTOM CHART - NVH»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) .

Symptom Chart - Interior Mirror

ConditionPossible SourcesAction
The interior mirror is blemishedInterior mirror glass/housing is dirtyNOTE: Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products. CLEAN the affected interior mirror surface.
The interior mirror is damagedINSPECT the interior mirror damage. If needed, REPLACE the interior mirror. REFER to INTERIOR REAR VIEW MIRROR .
The auto-dimming mirror does not operate correctlyObstructed rearward-facing sensor: stickers, window decals, tags non-OEM window tinting Obstructed forward-facing sensor: stickers, window decals, tags non-OEM window tintingIf possible, REMOVE the obstruction. If the obstruction cannot be removed, GO to PINPOINT TEST D to test the interior auto-dimming mirror for correct function.
Light source near or inside of vehicleNone. Any light source the rearward-facing sensor is exposed to can be considered glare.
Vehicle inside garage or tunnelNone. Ambient light conditions are similar to nighttime.
Fuse Circuitry Interior auto-dimming mirrorGO to PINPOINT TEST D .
Interior mirror compass concernsGO to appropriate service information .
Interior mirror microphone concernsGO to INFORMATION AND ENTERTAINMENT SYSTEMS .
Interior mirror video display concernsGO to PARKING AID .
NOTE
Do not clean the housing or glass of any mirror with harsh abrasives, fuel or other petroleum-based cleaning products.

SYMPTOM CHART - INTERIOR MIRROR

Note. NVH symptoms should be identified using the diagnostic tools that are available. For a list of these tools, an explanation of their uses and a glossary of common terms, refer to NOISE, VIBRATION & HARSHNESS . Since it is possible any one of multiple systems may be the cause of a symptom, it may be necessary to use a process of elimination type of diagnostic approach to pinpoint the responsible system. If this is not the causal system for the symptom, refer back to NOISE, VIBRATION & HARSHNESS for the next likely system and continue diagnosis.

ConditionPossible SourcesAction
The interior mirror vibrates/looseInterior mirror mounting looseREMOVE the interior mirror. REFER to INTERIOR REAR VIEW MIRROR . INSPECT the interior mirror mount for damage. INSTALL the interior mirror, making sure that it is fully seated.

SYMPTOM CHART - NVH

Pinpoint Test D: The Auto-Dimming Mirror Does Not Operate Correctly

Refer to OEM WIRING DIAGRAMS - POWER MIRRORS for schematic and connector information.

Under normal operation, the interior auto-dimming mirror receives voltage from Smart Junction Box (SJB) fuse 41 (15A) through circuit CBP41 (BU) and ground from circuit GD133 (BK). When the selector lever is placed in REVERSE, voltage is sent to circuit CLS28 (BU/WH) and the interior auto-dimming mirror will turn the dimming feature off. There are 2 photoelectric sensors: one in the front of the interior rear view mirror and one mounted on the glass side of the mirror. If the sensors are blocked, the interior auto-dimming feature might not work correctly. Always verify both sensors are not physically blocked before attempting to diagnose interior auto-dimming mirror concerns.

This pinpoint test is intended to diagnose the following

  1. Fuse
  2. Wiring, terminals or connectors
  3. Interior auto-dimming mirror

Note. Use the correct probe adapter(s) from the Flex Probe Kit when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

Note. If the Transmission Range (TR) sensor is malfunctioning and the backup lamps are on all the time or do not turn on, the interior auto-dimming mirror will not darken or return to normal view.

Scheme 12

Scheme 12: PINPOINT TEST D: THE AUTO-DIMMING MIRROR DOES NOT OPERATE CORRECTLY
Scheme 12: PINPOINT TEST D: THE AUTO-DIMMING MIRROR DOES NOT OPERATE CORRECTLY

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Scheme 20
  1. D1 CHECK OPERATION OF THE BACKUP LAMPS Ignition ON. Move the selector lever through the entire range. Do the backup lamps illuminate only in REVERSE? Yes : GO to D2. No : REFER to «EXTERIOR LIGHTING»(/ford/econoline-e250/2012-2013/remont/exterior-lights/#exterior-lighting-system) to diagnose the backup lamps.
  2. D2 VERIFY THE FORWARD AND REARWARD FACING SENSORS ARE NOT BLOCKED Visually verify the forward and rearward facing sensors are not blocked. Sources of blockage can include: stickers, window decals or tags. fold-down screens for TVs or DVD players. non-OEM window tinting. Were either of the sensors blocked? Yes : If possible, REMOVE the blockage. TEST the system for normal operation. If it is not possible to remove the blockage, REVIEW the operation of the interior auto-dimming mirror with the customer. No : GO to D3.
  3. D3 CHECK OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - DAYLIGHT CONDITIONS Ignition ON. Use a bright lamp to illuminate the forward facing sensor and the rearward facing sensor. The mirror should adjust to a high reflectance mode (mirror will be clear). Does the mirror adjust to the high reflectance (clear) mode? Yes : GO to D4. No : INSTALL a new interior auto-dimming mirror. REFER to «INTERIOR REAR VIEW MIRROR»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation.
  4. D4 CHECK THE OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - NIGHTTIME CONDITIONS WITHOUT GLARE Ignition ON. NOTE: Covering the sensor with a finger or hand is not adequate. Simulate nighttime conditions without glare: cover the forward sensor with black electrical tape or other dark material. cover the rearward facing sensor. The mirror should adjust to the high reflectance mode. Did the mirror adjust to the high reflectance (clear) mode? Yes : GO to D5. No : GO to D7 .
  5. D5 CHECK THE OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - NIGHTTIME CONDITIONS WITH GLARE Ignition ON. NOTE: Covering the sensor with a finger or hand is not adequate. Simulate nighttime conditions with glare: cover the forward-facing sensor with black electrical tape or other dark material. illuminate the rearward-facing sensor. The mirror should darken to a lower reflectance mode. Did the mirror darken to a lower reflectance (darker) mode? Yes : GO to D6. No : GO to D7 .
  6. D6 CHECK THE OPERATION OF THE INTERIOR AUTO-DIMMING MIRROR - NIGHTTIME CONDITIONS WITH VEHICLE IN REVERSE Ignition ON. NOTE: Covering the sensor with a finger or hand is not adequate. Simulate nighttime conditions with glare: cover the forward sensor with black electrical tape or other dark material. illuminate the rearward facing sensor. Select REVERSE. Did the mirror adjust to a high reflectance (clear) mode? Yes : The system is operating correctly at this time. REVIEW operation of the interior auto-dimming interior mirror feature with the customer. No : GO to D7.
  7. D7 CHECK FOR VOLTAGE TO THE INTERIOR MIRROR Ignition OFF. Disconnect: Interior Mirror C9012 (with microphone) or C9039 (with video display). Ignition ON. With microphone: Measure the voltage between ground and interior auto-dimming mirror C9012-1, circuit CBP41 (BU), harness side. With video display: Measure the voltage between ground and interior auto-dimming mirror C9039-1, circuit CBP41 (BU), harness side. Is the voltage greater than 10 volts? Yes : GO to D8. No : VERIFY SJB fuse 41 (15A) is OK. If OK, REPAIR the circuit. If not OK, REFER to the appropriate System Wiring Diagrams information to identify the possible causes of the circuit short. TEST the system for normal operation.
  8. D8 CHECK GROUND TO THE INTERIOR MIRROR Ignition OFF. With microphone: Measure the resistance between interior auto-dimming mirror C9012-10, circuit GD133 (BK), harness side and ground. With video display: Measure the resistance between interior auto-dimming mirror C9039-3, circuit GD133 (BK), harness side and ground. Is the resistance less than 10 ohms? Yes : GO to D9. No : REPAIR the circuit. TEST the system for normal operation.
  9. D9 CHECK REVERSE INPUT FOR VOLTAGE Ignition ON. Select REVERSE. With microphone: Measure the voltage between interior auto-dimming mirror C9012-3, circuit CLS28 (BU/WH), harness side and ground. With video display: Measure the voltage between interior auto-dimming mirror C9039-2, circuit CLS28 (BU/WH), harness side and ground. Is the voltage greater than 10 volts? Yes : INSTALL a new interior auto-dimming mirror. REFER to «INTERIOR REAR VIEW MIRROR»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) . TEST the system for normal operation. No : REPAIR the circuit. TEST the system for normal operation.

Aero

Note. LH exterior mirror shown in illustration, RH exterior mirror similar.

Scheme 21

Scheme 21: Aero
Scheme 21: Aero
ItemPart NumberDescription
117K707Exterior mirror glass
2Exterior mirror screw (part of 17D696) (3 required)
317D696Exterior mirror motor
417682 RH/17683 LHExterior mirror assembly
5N802350Exterior mirror nut (4 required)

Trailer Tow

Note. LH exterior mirror shown in illustration, RH exterior mirror similar.

Scheme 22

Scheme 22: Trailer Tow
Scheme 22: Trailer Tow
ItemPart NumberDescription
1N802350Exterior mirror nuts (4 required)
2Exterior mirror electrical connector (part of 17682 RH/17683 LH)
317682 RH/17683 LHExterior mirror assembly
417K707Exterior mirror glass
517K707Exterior mirror glass - spotter
  1. For additional information, refer to the appropriate procedures in this information .

Removal and Installation

Note. Do not remove the exterior mirror assembly when repairing an individual part. Individual components can be installed without removing the exterior mirrors.

Note. Trailer tow mirror shown in illustration, Aero mirror similar.

Scheme 23

Scheme 23: Removal and Installation
Scheme 23: Removal and Installation

Scheme 24

Scheme 24
Scheme 24

Scheme 25

Scheme 25
Scheme 25
  1. Remove the exterior rear view mirror mounting hole cover.
  2. Remove the front door trim panel. For additional information, refer to «INTERIOR TRIM AND ORNAMENTATION»(/ford/econoline-e250/2012-2013/remont/exteriorinterior-trim/#interior-trim-and-ornamentation) .
  3. If equipped with power exterior mirrors, remove the front door speaker. For additional information, refer to «INFORMATION AND ENTERTAINMENT SYSTEMS»(/ford/econoline-e250/2012-2013/remont/entertainment-systems/#information-system-and-entertainment-system) .
  4. Remove the exterior rear view mirror. If equipped, disconnect the electrical connector. Remove the nuts. To install, tighten to 9 Nm (80 lb-in). Remove the exterior rear view mirror.
  5. To install, reverse the removal procedure. Tighten the exterior rear view mirror nuts in the sequence shown in illustration.

Scheme 26

Scheme 26: Removal
Scheme 26: Removal

Scheme 27

Scheme 27
Scheme 27
  1. Position the exterior rear view mirror glass in the full down position.
  2. Locate the notch at the inside top corner of the exterior mirror glass.
  3. Release the exterior mirror glass in the following sequence. Insert a long flat-blade screwdriver in the notch. Push the screwdriver into the notch until the glass is released.
  4. Remove the exterior mirror glass.

Installation

  1. Position the exterior mirror glass on the mirror motor.
  2. Place a hand against the back of the exterior mirror housing and a hand flat against the exterior mirror glass. Press the mirror glass in place until it is fully seated.

Exterior Mirror Glass - Trailer Tow

SPECIAL TOOLS CHART Heat Gun or equivalent 107-R0300

Scheme 28

Scheme 28: Exterior Mirror Glass - Trailer Tow
Scheme 28: Exterior Mirror Glass - Trailer Tow

Removal

Note. LH trailer tow mirror shown in illustration, RH trailer tow mirror similar.

Note. The service repair kit for the exterior mirror glass includes new jack pins and sealing boots. When installing a new mirror glass assembly, do not install new jack pins and sealing boots unless the original ones are worn or damaged.

All exterior mirrors

Pinpoint Test D

D1 Power exterior mirrors only
  1. Power exterior mirrors only
D2 All exterior mirrors
  1. All exterior mirrors

Power exterior mirrors (worn or damaged jack pins and sealing boots only)

Pinpoint Test D

D4 All exterior mirrors
  1. All exterior mirrors
D6 Power exterior mirrors only
  1. Power exterior mirrors only
D7 All exterior mirrors
  1. Starting with the bottom 2 friction pins, position the friction pins in their openings in the mirror housing.
  2. Align the locating tabs, on the jack pin balls, with the slots in the sockets on the back of the mirror glass assembly.
D8 Power exterior mirrors
  1. Power exterior mirrors

Exterior Mirror Glass - Spotter, Trailer Tow

SPECIAL TOOLS CHART Heat Gun or equivalent 107-R0300

Scheme 29

Scheme 29: Removal
Scheme 29: Removal
  1. Adjust the spotter glass fully upwards.
  2. Using a flat-blade screwdriver under the center of the spotter glass assembly, remove the spotter glass assembly.

Scheme 30

Scheme 30: Installation
Scheme 30: Installation
  1. Place the new spotter glass assembly down on a smooth firm surface.
  2. Align the friction pins vertically to the spotter glass backing plate socket and push down to snap the pivot ball into the socket.
  3. Using the Heat Gun, warm the main pivot socket in the spotter glass backing plate.
  4. Align the friction pins to the grommets and push in.
  5. Align the spotter glass backing plate pivot socket to the exterior mirror pivot ball and push with the thumb over the socket.

Scheme 31

Scheme 31: Removal and Installation
Scheme 31: Removal and Installation
  1. Remove the exterior mirror glass. For additional information, refer to «EXTERIOR MIRROR GLASS - AERO»(/ford/econoline-e250/2012-2013/remont/mirrors/#rear-view-mirror) .
  2. Remove the 3 screws and the exterior rear view mirror motor. Disconnect the electrical connector.
  3. To install, reverse the removal procedure.

Scheme 32

Scheme 32: Exterior Mirror Control Switch
Scheme 32: Exterior Mirror Control Switch
ItemPart NumberDescription
117B676Exterior mirror control switch
2Exterior mirror control switch electrical connector (part of 14631)

Scheme 33

Scheme 33: Removal and Installation
Scheme 33: Removal and Installation
  1. Remove the exterior mirror control switch. Using a non-marring tool, lift the exterior mirror control switch at the location shown in illustration.
  2. Disconnect the exterior mirror control switch electrical connector.
  3. To install, reverse the removal procedure.

SPECIAL TOOLS CHART Installer, Rear Mirror 501-025 (T94P-17700-AH) Mirror Remover 501-D118A Installer, Rear Mirror 501-191 Mirror Remover 501-190

Scheme 34

Scheme 34: Interior Rear View Mirror
Scheme 34: Interior Rear View Mirror

Scheme 35

Scheme 35
Scheme 35

Scheme 36

Scheme 36: Mirror Identification
Scheme 36: Mirror Identification
ItemPart NumberDescription
1Mirror type 1
2Mirror type 2
3Mirror type 3
4Mirror type 4

Mirror Type 1

Note. The windshield must be at room temperature. Otherwise, damage to the windshield glass may occur.

Note. A video version of this procedure is available on-Line.

Pinpoint Test D

D5 Mirror Type 2
D7 Mirror Type 3 (1 of 3)
D8 Mirror Type 3 (2 of 3)
D9 Mirror Type 3 (3 of 3)
D10 Mirror Type 4 (1 of 3)
D11 Mirror Type 4 (2 of 3)
D12 Mirror Type 4 (3 of 3)
  1. NOTE: To prevent damage to the mirror or base, rotate the mirror base with hands only do not use tools.
  2. NOTE: To prevent damage to the mirror wiring, do not rotate the mirror head beyond 180 degrees.

Mirror Type 1

Note. A video version of this procedure is available on-Line.

Pinpoint Test D

D5 Mirror Type 2
D6 Mirror Type 3
  1. Mirror Type 3
D7 Mirror Type 4
  1. Mirror Type 4