Home/Chevrolet/Tahoe/Chevrolet Tahoe III (2006-2014)/Repair manual/Entertainment Systems/Cellular Systems, Entertainment Systems & Navigation System…
Contents Wiring diagrams Section: Entertainment Systems All sections

Cellular Systems, Entertainment Systems & Navigation Systems: Other Chevrolet Tahoe III

Entertainment Systems 15 illustrations ~15260 words

Reference Information

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Navigation System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Repair Procedures

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for radio or EBCM replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Radio/Audio System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Circuit/System Verification

Note. Allow the entertainment system to cool if the ambient temperature inside the vehicle is in excess before proceeding with this diagnostic procedure.

  1. Ignition ON, with a scan tool clear all DTCs.
  2. Radio ON, operate the system within the Condition for Running the DTC. If the DTC resets, replace the audio amplifier.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for audio amplifier replacement, setup, and programming

Set by Radio

The radio sets a current status for this DTC when a short to ground, short to voltage or an open is detected on any of the speaker channel outputs from the radio.

Set by Bose Amplifier

The DTC will not set during normal amplifier operation. The vehicle must have the ignition OFF for several hours and the fault must be present during amplifier power-up.

The fault condition becomes history if not present for 0.25 seconds.

The fault condition becomes history after the vehicle ignition has been OFF for several hours and then the ignition turns ON.

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Radio ON, adjust the fade and balance controls on the radio to test all four channels individually. Each of the four channels should produce clear and even sound.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Speaker Replacement Reference»(ref-364479-S26298701832010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for Amplifier and Radio replacement, setup, and programming

Circuit System Verification

With the vehicle outside in an area with an unobstructed view of the southern sky, tune to XM. Verify XM reception is clear and the No XM Signal message is not displayed on the radio.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Cellular Communications/Digital Radio Antenna Replacement»(ref-364479-S42475607932010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for DRR replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Radio/Audio System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Radio ON, adjust the fade and balance control to verify audio is present at each individual channel.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for radio or amplifier replacement

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems)

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Video Display Replacement (Second Row)»(ref-364479-S23587506702010063000000) or «Video Display Replacement (Third Row)»(ref-364479-S23531264512010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for Radio replacement, setup, and programming

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems)

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Video Display Replacement (Second Row)»(ref-364479-S23587506702010063000000) or «Video Display Replacement (Third Row)»(ref-364479-S23531264512010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for Radio replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems)

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Audio System Transceiver Module Replacement»(ref-364479-S12592719312010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for Rear Audio/HVAC Module replacement, setup, and programming

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Mobile Telephone Microphone Replacement»(ref-364479-S09347226412010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for CIM replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Electronic Navigation Antenna Replacement»(ref-364479-S40151840142010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for radio replacement, setup, and programming

Note. The following verification requires the vehicle to be outside with an unobstructed view of the southern sky. Allow 5 minutes after turning key on for the GPS satellites to acquire vehicle signal.

Ignition ON, wait 5 minutes, then contact the OnStar call center consultant by pressing the blue OnStar button. A call center consultant should answer the call, verifying the vehicle OnStar system is functioning and the consultant can locate the vehicle.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Cellular Communications/Digital Radio Antenna Replacement»(ref-364479-S42475607932010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for telematics communication interface control module replacement, setup, and programming

Schematic Reference

OnStar Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Verify that the cellular antenna and cellular antenna coupling assembly are not damaged.

  1. If the antenna assembly is damaged, replace the cellular antenna.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Cellular Communications/Digital Radio Antenna Replacement»(ref-364479-S42475607932010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for CIM replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Navigation System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

  1. Ignition OFF, allow the navigation display to cool if the ambient temperature inside the vehicle is excessive and the radio is hot to the touch. Verify the navigation display is cool and the DTC has cleared and gone to history.
  2. Ignition ON, with a scan tool, clear all DTCs and operate the audio/navigation system within the Conditions for Running the DTC. Verify the DTC does not reset. If the DTC resets, replace the radio.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for Radio replacement, setup, and programming

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Inside Rearview Mirror Replacement»(ref-364480-S38691576222010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for CIM replacement, setup, and programming

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Wireless Communication Interface Antenna Replacement»(ref-364479-S32007968662010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for CIM replacement, setup, and programming

Symptoms - Cellular Communication

Note. The following steps must be completed before using the symptom table.

  1. Perform the «Diagnostic System Check - Vehicle»(ref-364486-S08087544882010063000000) before using the Symptom Tables in order to verify that all of the following are true: There are no DTCs set. The control modules can communicate via the serial data link.
  2. Review the system operation in order to familiarize yourself with the system functions. Refer to «OnStar Description and Operation»(ref-364479-S30030494282010063000000) .

Intermittent

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections .

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections .

Faulty electrical connections or wiring may be the cause of intermittent conditions. Refer to Testing for Intermittent Conditions and Poor Connections .

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems)

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Audio/Video Disc Player Adapter Replacement (Cadillac)»(ref-364479-S12243013382010063000000) or «Audio/Video Disc Player Adapter Replacement (Except Cadillac)»(ref-364479-S20516624162010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for Radio replacement, setup, and programming
  1. Verify DTC B2485 is not set. If DTC B2485 is set, refer to «DTC B2485»(ref-364479-S28492605372010063000000)
  2. Set up a Bluetooth ® test tool or equivalent.
  3. Ignition ON, perform the discovery/search operation with the test tool. Verify the vehicle appears in the list of available devices. If the vehicle is not in the list of available devices, repeat the discovery/search operation. If the vehicle is still not in the list of available devices, replace the CIM.
  4. Follow the instructions provided in the Vehicle Owners Manual for pairing a device. Verify successful pairing with the test tool. If pairing is not successful, repeat the pairing process. If pairing is still not successful, replace the CIM.
  5. Refer to Diagnostic Aids.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for CIM replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Radio/Audio System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Special Tools

EL-48028 Digital Radio Test Antenna. See Special Tools .

  1. Verify that the Check XM Receiver message is not displayed on the radio. If a Check XM Receiver message is displayed, replace the DRR.
  2. Tune to a strong AM or FM station and verify each speaker is producing clear and even sound, with no distortion. If any speaker is not producing sound or the sound produced is distorted, refer to «Speaker Malfunction»(ref-364479-S30109252362010063000000) .
  3. With the vehicle outside in an area with an unobstructed view of the southern sky, tune to XM. Verify XM reception is clear and the No XM Signal message is not displayed on the radio. If the No XM Signal message is displayed or XM reception is poor, refer to Digital Radio Antenna Circuit Malfunction below.
  4. Radio tuned to XM, use the radio balance function to transfer audio between the left and right side of the vehicle. Verify clear and even sound is heard from each side of the vehicle. If either side of the vehicle is not producing sound or the sound produced is distorted, refer to Digital Radio Output Circuit Malfunction below.
  5. Verify if the XM band is receiving all channels (preview mode). If no channels are displayed, advise the customer to refer to the owners manual for XM contact information in regards to an active account status and/or a refresh request.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Cellular Communications/Digital Radio Antenna Replacement»(ref-364479-S42475607932010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for radio or DRR replacement, setup, and programming

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems)

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Refer to Dual DVD Rear Seat Entertainment Headrest Package Installation

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems)

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Refer to Dual DVD Rear Seat Entertainment Headrest Package Installation

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Note. Test or replace the headphone batteries before performing Circuit/System Verification.

  1. Verify there are no obstructions that may block the infra-red port located above the video display screen.
  2. Radio ON, DVD playing, verify all of the headphones are working properly and the power indicator illuminates. If all of the headphones are inoperative, or the sound is distorted, refer to Circuit/System Testing. If only one of the headphones is not producing sound on either channel, or the sound is distorted, replace the appropriate set of headphones.
  3. Using a known good pair of wired headphones, plug them into both of the headphone jacks on the front of each DVD Monitor. If there is audio emitted from the wired headphones, and not the wireless headphones, replace the appropriate display.

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Note. Test or replace the remote batteries before performing Circuit/System Verification.

  1. Verify there are no obstructions that may block the infra-red port located above the video display screen.
  2. DVD playing, press multiple buttons on the remote control and verify the remote operatives properly at both monitors. If remote fails to operate either DVD monitor, replace the remote. If remote operates only one DVD monitor, replace the inoperative monitor.

Schematic Reference

OnStar Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)
  5. «OnStar Description and Operation»(ref-364479-S30030494282010063000000)

Scan Tool Reference

Control Module References for scan tool information

IMPORTANTIt is important to have the vehicle in an open outside area where a cellular call can be successfully placed and GPS data can be received from the satellites. It is also necessary to inform the OnStar® Call Center advisor that this call is for vehicle diagnostic purposes.
  1. Ignition ON, observe the GPS signal status indicator for at least 10 seconds with a scan tool. The indicator should display Yes. If the indicator does not display Yes, refer to Circuit/System Testing.
  2. Call and verify the OnStar advisor has received the GPS data. If the advisor did not receive the GPS data and the call was a "fail to voice", contact the GM Technical Assistance Center. If the advisor did not receive the GPS data and the call was not a "fail to voice", refer to Circuit/System Testing.
  3. Verify with the OnStar Call Center advisor that your actual position is within a reasonable distance from the actual location of the vehicle. If your actual position is not within a reasonable distance from the actual location of the vehicle, replace the CIM.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Cellular Communications/Digital Radio Antenna Replacement»(ref-364479-S42475607932010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for CIM replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Radio/Audio System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Note. Verify that the iPod® is in good working order and visually inspect the iPod® connector cavity for any signs of damage before performing this diagnostic. Verify the most up to date software has been downloaded from http://www.apple.com/support/ipod/ to the iPod® before performing this diagnostic.

  1. Tune to a strong AM or FM station and verify each speaker is producing clear and even sound, with no distortion. If any speaker is not producing sound or the sound produced is distorted, refer to «Speaker Malfunction»(ref-364479-S30109252362010063000000) .
  2. Ignition ON, Observe the PAL red LED lamp. Verify the red LED lamp is illuminated. If the PAL red LED is not illuminated, go to «Circuit/System Testing»(ref-364479-S29817364762010063000000) .
  3. Set the radio to the iPod® interface menu and attempt to operate audio from the iPod®.
  4. Inspect the interface harness at the connection to the iPod® and verify that audio quality from the iPod® is not changed when the harness is bent in multiple directions. If the audio changes quality or drops out, inspect the iPod® connector cavity or interface cable for damage. If no damage found, replace the iPod® interface cable.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. For PAL replacement, refer to Ipod® interface installation instructions.
  2. «Control Module References»(ref-364489-S22329914082010063000000) for radio replacement, setup, and programming

Schematic Reference

OnStar Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Mobile Telephone Microphone Replacement»(ref-364479-S09347226412010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for CIM replacement, setup, and programming

Schematic Reference

OnStar Schematics

Connector End View Reference

Component Connector End Views

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for radio replacement, setup, and programming

Schematic Reference

  1. «OnStar Schematics»(ref-364479-S15045775412010063000000)
  2. «Radio/Navigation System Schematics»(ref-364479-S40254147712010063000000)

Connector End View Reference

Component Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

  1. Tune radio to a known good station and verify the audio is heard clearly through all speaker channels. If audio is not heard clearly, refer to «Speaker Malfunction»(ref-364479-S30109252362010063000000) .
  2. Ignition ON, radio ON, set volume to comfortable level and press OnStar® Call Center button. Verify Connecting to OnStar® message is heard clearly through the audio system. If OnStar® message is noisy or distorted, refer to Circuit/System Testing.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for radio or CIM replacement, setup, and programming.

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Navigation System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Electronic Navigation Antenna Replacement»(ref-364479-S40151840142010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for Radio replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for radio replacement, setup, and programming

Schematic Reference

OnStar Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

  1. Ignition ON, command the Green LED ON and OFF with a scan tool while observing the green LED on the inside rearview mirror. The green LED should turn ON and OFF when commanded.
  2. Command the red LED ON and OFF with a scan tool while observing the red LED on the inside rearview mirror. The red LED should turn ON and OFF when commanded.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Inside Rearview Mirror Replacement»(ref-364480-S38691576222010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for CIM replacement, setup, and programming

Schematic Reference

OnStar Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

IMPORTANTIt is necessary to inform the OnStar® Call Center advisor that this call is for vehicle diagnostic purposes. It is necessary to have the vehicle in an open outside area where a cellular call can be successfully placed and GPS data can be received from satellites.
  1. Verify that the horn, lights, and the doors locks on the vehicle operate properly. If the applicable system does not operate properly, refer to «Diagnostic System Check - Vehicle»(ref-364486-S08087544882010063000000) .
  2. Contact the OnStar® Call Center by pressing the blue OnStar® button. Verify with the OnStar® advisor that all of the remote functions (door locks, lights, or horn) work. If unable to connect with the OnStar® call center, refer to «Unable to Contact OnStar Call Center»(ref-364479-S19832442832010063000000) . If the remote functions do not operate when requested, replace the CIM.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for CIM replacement, setup, and programming

Schematic Reference

OnStar Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Note. Contact the OnStar® Call Center first before pressing the emergency button in order to notify them of the test.

Ignition ON, press the OnStar® Call buttons one at the time. Verify that all of the OnStar® buttons operate normally.

  1. If some OnStar® buttons are inoperative but not all, replace the inside rearview mirror.
  2. If none of the OnStar® buttons operate, refer to circuit/system testing.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Inside Rearview Mirror Replacement»(ref-364480-S38691576222010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for CIM replacement, setup, and programming

OnStar Steering Wheel Control Functions Malfunction

Some vehicles equipped with the OnStar® system have the capability of accessing voice mailboxes and other automated phone systems by means of the steering wheel controls, while the OnStar® Personal Calling (OPC) feature is in use. If the "Talk" or "Mute" button (depending upon the vehicle) on the steering wheel controls is depressed during an OPC call, the communication interface module (CIM) receives the message on the serial data bus from either the radio or body control module (BCM). This message is interpreted as a request to turn any spoken numbers into dual tone multi-frequency (DTMF) tones to be delivered over the airwaves to the phone system the user is communicating with. Complete instructions for operation of these features can be found in the information provided to the customer with the OnStar® system.

The steering wheel controls are a resistor network that consist of multiple momentary contact switches and a series of resistors. The switches and resistor network are arranged so that each switch has a different resistance value. When a switch is pressed, a voltage drop occurs in the resistor network, which produces a specific voltage value unique to the switch selected, to be interpreted by either the radio or BCM. In the event the OnStar® steering wheel control functions are inoperative, technicians should refer to Steering Wheel Controls Malfunction , to begin diagnosis of the steering wheel control concern.

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Radio/Audio System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

  1. Radio ON, verify clear audio is heard from each audio speaker with the RSA system OFF. If audio is inoperative from one or all speakers, refer to «Speaker Malfunction»(ref-364479-S30109252362010063000000) .
  2. Using a known good pair of wired headphones, plug them into both of the headphone jacks on the RSA controller.
  3. Radio ON, RSA ON, cycle through several sources and listen for audio. Adjust appropriate volume control. If no audio is heard through the headphones, replace the RSA controller.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Rear Seat Audio Control Replacement

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Radio ON, verify clear audio is heard from each audio speaker with the RSA system OFF.

  1. If audio is inoperative from one or all speakers, refer to «Speaker Malfunction»(ref-364479-S30109252362010063000000) .

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Rear Seat Audio Control Replacement

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Radio/Audio System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Verify the CAL or CAL ERROR is not displayed on radio.

  1. If the radio displays CAL or CAL ERROR, reprogram the radio. If the radio still displays CAL or CAL ERR after performing the reprogramming procedure, replace the radio.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for Radio replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Radio/Audio System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Verify LOC, LOCKED, or CODE is not displayed on radio.

  1. If the radio displays LOC, LOCKED, or CODE, reprogram the radio. If the radio still displays LOC, LOCKED, or CODE after performing the reprogramming procedure, replace the radio.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for Radio replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Radio/Audio System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Note. Verify that the iPod® is in good working order and visually inspect the iPod® connector cavity for any signs of damage before performing this diagnostic. Verify the most up to date software has been downloaded from http://www.apple.com/support/ipod/ to the iPod® before performing this diagnostic.

  1. Tune to a strong AM or FM station and verify each speaker is producing clear and even sound, with no distortion. If any speaker is not producing sound or the sound produced is distorted, refer to «Symptoms - Entertainment»(ref-364479-S31150355622010063000000) .
  2. Ignition ON, Observe the PAL red LED lamp. Verify the red LED lamp is illuminated. If the PAL red LED is not illuminated, go to «Circuit/System Testing»(ref-364479-S29817364762010063000000) .
  3. Set the radio to the iPod® interface menu and attempt to operate audio from the iPod®.
  4. Inspect the interface harness at the connection to the iPod® and verify that audio quality from the iPod® is not changed when the harness is bent in multiple directions. If the audio changes quality or drops out, inspect the iPod® connector cavity or interface cable for damage. If no damage found, replace the iPod® interface cable.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

For PAL replacement, refer to Ipod® interface installation instructions.

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Radio/Audio System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

  1. Inspect the antenna for proper mounting or physical damage. If damage is found, repair or replace as necessary
  2. Radio ON, tune to several known FM, AM, and XM (if equipped) stations, and play a known good CD. If audio output is poor from all sources, refer to «Speaker Malfunction»(ref-364479-S30109252362010063000000) .

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Radio Antenna Module Replacement (9R199537 and Earlier)»(ref-364479-S14915825572010063000000) or «Radio Antenna Module Replacement (9R199538 and Later)»(ref-364479-S12176945262010063000000)
  2. «Antenna Cable Replacement (W/O Fixed Antenna)»(ref-364479-S23538298802010063000000)
  3. «Radio Antenna Cable Extension Cable Replacement (Avalanche/Escalade EXT)»(ref-364479-S27611780672010063000000)
  4. «Radio Antenna Replacement»(ref-364479-S29253928592010063000000)
  5. «Control Module References»(ref-364489-S22329914082010063000000) for radio replacement, setup, and programming

Schematic Reference

Radio/Navigation System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Radio/Audio System Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Radio ON, Rear Seat Audio (RSA) OFF (if equipped), adjust the fade and balance controls on the radio to test all four channels individually. Each of the four channels should produce clear and even sound.

Without Amplifier

Radio ON, verify clear audio is heard from each audio speaker.

  1. If audio is inoperative from all speakers, replace the radio.
  2. If audio is inoperative from one or more, but not all, speakers or the audio emitted from the speakers is not clear, refer to Speaker Circuit Malfunction - without Amplifier below.

With Amplifier

Radio ON, verify clear audio is heard from each audio speaker.

  1. If audio is inoperative from all speakers, refer to Amplifier Circuit Malfunction below.
  2. If audio is inoperative from one or more, but not all, speakers or the audio emitted from the speakers is not clear, refer to Speaker Circuit Malfunction - with Amplifier below.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Speaker Replacement Reference»(ref-364479-S26298701832010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for Amplifier and Radio replacement, setup, and programming

Schematic Reference

  1. «OnStar Schematics»(ref-364479-S15045775412010063000000)
  2. «Antenna Coaxial/Connector Cable Identification Table»(ref-364479-S20489375942010063000000)

Connector End View Reference

Component Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Special Tools

EL-49903 GM OnStar Antenna Diagnostic Tool Kit. See Special Tools .

Note. The following verification requires the vehicle to be outside with an unobstructed view of the southern sky. Allow 5 minutes after turning key on for the GPS satellites to acquire vehicle signal.

Ignition ON, wait 5 minutes, then contact the OnStar call center consultant by pressing the blue OnStar button. A call center consultant should answer the call, verifying the vehicle OnStar system is functioning and the consultant can locate the vehicle.

  1. If the unit does not connect to the OnStar Call Center, verify the vehicles OnStar subscription is valid, has not expired and is in good standing.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Cellular Communications/Digital Radio Antenna Replacement»(ref-364479-S42475607932010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for telematic communication interface control module replacement, setup, and programming

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems)

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

  1. Ignition ON, vehicle in Park. Operate the DVD entertainment system using several known good DVD disks. If the radio does not display the DVD, replace the radio.
  2. RSE ON and observe the rear DVD screen. Verify the rear video display is operational. If rear video display does not turn ON, refer to «Video Entertainment System Malfunction»(ref-364479-S34961544792010063000000) . If the rear video display turns ON, but is blank, or the video is poor quality, refer to circuit testing.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Video Display Replacement (Second Row)»(ref-364479-S23587506702010063000000) or «Video Display Replacement (Third Row)»(ref-364479-S23531264512010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for radio replacement, setup, and programming

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems)

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

  1. Ignition ON, vehicle in Park. Operate the DVD entertainment system using several known good DVD disks. If the radio does not display the DVD, replace the radio.
  2. RSE ON, observe the rear DVD screen. Verify the rear video display operates normally. If the rear video display does not operate normally, refer to circuit testing.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Video Display Replacement (Second Row)»(ref-364479-S23587506702010063000000) or «Video Display Replacement (Third Row)»(ref-364479-S23531264512010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for radio replacement, setup, and programming

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems)

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Audio System Transceiver Module Replacement»(ref-364479-S12592719312010063000000)
  2. «Control Module References»(ref-364489-S22329914082010063000000) for Radio and RSA replacement, setup, and programming

Schematic Reference

Video System Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems)

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Scan Tool Reference

Control Module References for scan tool information

Note. Test or replace the headphone batteries before performing the circuit/system verification.

  1. Turn ON the wireless headphones. Verify the power indicator lamp on the wireless headphone illuminates. If the power indicator lamp does not illuminate, replace the wireless headphones.
  2. With the Radio ON, RSA ON, and DVD playing, verify all of the headphones are working properly. If all of the headphones are inoperative, or the sound is distorted, refer to Circuit/System Testing. If only one of the headphones is not producing sound, or the sound is distorted, replace the appropriate set of headphones.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

  1. «Control Module References»(ref-364489-S22329914082010063000000) for radio and RSA replacement, setup, and programming
  2. «Audio System Transceiver Module Replacement»(ref-364479-S12592719312010063000000)

Schematic Reference

OnStar Schematics

Connector End View Reference

Component Connector End Views

Description and Operation

OnStar Description and Operation

Electrical Information Reference

  1. «Circuit Testing»(ref-364488-S04114729552010063000000)
  2. «Connector Repairs»(ref-364488-S23771656832010063000000)
  3. «Testing for Intermittent Conditions and Poor Connections»(ref-364488-S16423338542010063000000)
  4. «Wiring Repairs»(ref-364488-S17530456672010063000000)

Note. It is necessary to have the vehicle in an open outside area where a cellular call can be successfully placed and GPS data can be received from satellites. The vehicle should be located in a quiet area.

  1. Ignition ON, press OnStar® Call button. Verify that your voice is heard clearly by the OnStar® Call Center. If your voice can not be heard clearly, refer to «OnStar Microphone Malfunction»(ref-364479-S26242926972010063000000) .
  2. Press the OnStar® Call answer button. Attempt to operate the OnStar® system using multiple different voice commands. Verify the system responds appropriately to all voice commands. If the OnStar® system does not respond to any voice commands, replace the CIM.
  3. If the system is operational, but does not respond appropriately to certain commands refer to «OnStar Description and Operation»(ref-364479-S30030494282010063000000) for tips on proper pronunciation.

Perform the Diagnostic Repair Verification after completing the diagnostic procedure.

Control Module References for CIM replacement, setup, and programming

Scheme 43

Scheme 43: Mobile Telephone Microphone Replacement
CalloutComponent Name
1Front Overhead Console Lens
2Roof Console Screw (Qty: 2) CAUTION: Refer to Fastener Caution . Tighten: 2 N.m (18 lb in)
3Roof Console Assembly Tip: Disconnect electrical connectors.
4Mobile Telephone Microphone Assembly
CAUTION
Refer to Fastener Caution .

Scheme 44

Scheme 44: Communication Interface Module Replacement (Cadillac)
CalloutComponent Name
Preliminary Procedure Remove the instrument Panel Accessory Trim Plate. Refer to Instrument Panel Accessory Trim Plate Replacement (Cadillac) or Instrument Panel Accessory Trim Plate Replacement (Except Cadillac) . Remove the radio. Refer to Radio Replacement (Cadillac) or Radio Replacement (Except Cadillac) . Remove the HVAC Control Module. Refer to HVAC Control Module Replacement or HVAC Control Module Replacement .
1Communication Interface Module Tip: Push outward on the two tabs to release the communication interface module from the bracket. Disconnect the electrical connectors. When replacing the communication interface module be sure to transfer Bluetooth Antenna, if equipped. Reprogram the communication interface module after replacement. Refer to Control Module References .

Scheme 45

Scheme 45: Communication Interface Module Replacement (Except Cadillac)
CalloutComponent Name
Preliminary Procedure Remove the instrument Panel Accessory Trim Plate. Refer to Instrument Panel Accessory Trim Plate Replacement (Cadillac) or Instrument Panel Accessory Trim Plate Replacement (Except Cadillac) . Remove the HVAC Control Module. Refer to HVAC Control Module Replacement or HVAC Control Module Replacement . Remove the radio. Refer to Radio Replacement (Cadillac) or Radio Replacement (Except Cadillac) .
1Communication Interface Module Tip: Push outward on the two tabs to release the communication interface module from the bracket. Disconnect the electrical connectors. When replacing the communication interface module be sure to transfer Bluetooth Antenna, if equipped. Reprogram the communication interface module after replacement. Refer to Control Module References .

Scheme 46

Scheme 46: Wireless Communication Interface Antenna Replacement
CalloutComponent Name
Preliminary Procedure: Remove the communication interface module. Refer to Communication Interface Module Replacement (Cadillac) or Communication Interface Module Replacement (Except Cadillac)
1Wireless Communication Interface Antenna Bluetooth Module Procedure: Unsnap the Antenna from Communication Module.

Scheme 47

Scheme 47: Radio Replacement (Cadillac)
CalloutComponent Name
NOTE: Use a scan tool to retrieve the radio part number before removing the radio from the vehicle. Preliminary Procedure: Remove the instrument panel accessory trim plate. Refer to Instrument Panel Accessory Trim Plate Replacement (Cadillac) or Instrument Panel Accessory Trim Plate Replacement (Except Cadillac) .
1Radio Screw (Qty: 6) CAUTION: Refer to Fastener Caution . Tighten: 2 N.m (18 lb in)
2Radio Assembly Tip: Disconnect the 4 electrical connectors. Disconnect the antenna cable. Reprogram the radio after replacement. Refer to Control Module References .
NOTE
Use a scan tool to retrieve the radio part number before removing the radio from the vehicle.
CAUTION
Refer to Fastener Caution .

Scheme 48

Scheme 48: Radio Replacement (Except Cadillac)
CalloutComponent Name
NOTE: Use a scan tool to retrieve the radio part number before removing the radio from the vehicle. Preliminary Procedures Remove the accessory switch assembly. Refer to Accessory Switch Replacement (Except Cadillac) or Accessory Switch Replacement (Cadillac) . Remove the HVAC control module. Refer to HVAC Control Module Replacement or HVAC Control Module Replacement .
1Radio Screw (Qty: 4) CAUTION: Refer to Fastener Caution . Tighten: 2 N.m (18 lb in)
2Radio Assembly Tip: Disconnect the electrical connector. Disconnect the antenna cable. Reprogram the radio after replacement. Refer to Control Module References .
NOTE
Use a scan tool to retrieve the radio part number before removing the radio from the vehicle.
CAUTION
Refer to Fastener Caution .

Scheme 49

Scheme 49: Digital Radio Receiver Replacement
CalloutComponent Name
Preliminary Procedure: Remove the right instrument panel insulator. Refer to Instrument Panel Insulator Replacement (Cadillac) or Instrument Panel Insulator Replacement (Except Cadillac) .
1Digital Radio Receiver Tip: Disconnect the electrical connectors. Push in on the 2 tabs and pull down to remove the receiver. Perform the Digital Radio Receiver Setup. Refer to Control Module References .

Scheme 50

Scheme 50: Radio Volume Compensator Interior Noise Microphone Replacement (Floor Console)
CalloutComponent Name
Preliminary Procedure: Remove the Front Floor Console Bezel. Refer to Front Floor Console Compartment Bezel Replacement (Except Cadillac) or Front Floor Console Compartment Bezel Replacement (Cadillac)
1Radio Volume Compensator Interior Noise Microphone (Qty: 2) CAUTION: Refer to Fastener Caution . Tighten: 2 N.m (18 lb in)
2Radio Volume Compensator Interior Noise Microphone Assembly
CAUTION
Refer to Fastener Caution .

Scheme 51

Scheme 51: Radio Volume Compensator Interior Noise Microphone Replacement (Headliner)
CalloutComponent Name
Preliminary Procedure: Lower the front or rear of the headlining trim panel enough to gain access to the microphone. Refer to Headlining Trim Panel Replacement (LWB w/CJ3) or Headlining Trim Panel Replacement (LWB w/CJ2) or Headlining Trim Panel Replacement (Avalanche/Escalade EXT w/CF5 and U42) or Headlining Trim Panel Replacement (Avalanche/Escalade EXT w/CF5 w/o U42) or Headlining Trim Panel Replacement (Avalanche w/CJ2 w/o CF5 and U42) or Headlining Trim Panel Replacement (Avalanche/Escalade EXT w/CJ3) or Headlining Trim Panel Replacement (Avalanche/Escalade EXT w/U24 w/o CF5) or Headlining Trim Panel Replacement (LWB w/CF5 and U42) or Headlining Trim Panel Replacement (SWB w/U42 w/o CF5) or Headlining Trim Panel Replacement (SWB w/o CF5 and U42) or Headlining Trim Panel Replacement (SWB w/CJ3) or Headlining Trim Panel Replacement (SWB w/CF5 w/o U42) or Headlining Trim Panel Replacement (SWB w/CF5 and U42) or Headlining Trim Panel Replacement (LWB w/U42 w/o CF5) or Headlining Trim Panel Replacement (LWB w/CF5 w/o U42)
1Radio Volume Noise Compensator Interior Noise Microphone (Qty: 3) Disconnect the electrical connector. Note the foam position around the front of the microphone and the center foam plug over the top of the microphone to ensure proper installation. Remove the foam plug from the top of the microphone and large foam patch from around the microphone. Unsnap the microphone from the grille assembly bracket.

Scheme 52

Scheme 52: Radio Speaker Amplifier Replacement (Except Cadillac)
CalloutComponent Name
1Front Floor Console Screw (Qty: 8) CAUTION: Refer to Fastener Caution . Tighten: 9 N.m (80 lb in)
2Front Floor Console Assembly Refer to Front Floor Console Replacement (Cadillac) or Front Floor Console Replacement (Except Cadillac) .
3Front Floor Console Bracket Screw (Qty: 4) Tighten: 9 N.m (80 lb in)
4Front Floor Console Bracket
5Amplifier Screw (Qty: 3) Tighten: 9 N.m (80 lb in)
6Radio Speaker Amplifier Assembly Tip: Disconnect the electrical connectors. Program the amplifier, if applicable. Refer to Control Module References .
CAUTION
Refer to Fastener Caution .

Scheme 53

Scheme 53: Radio Speaker Amplifier Replacement (Cadillac)
CalloutComponent Name
Preliminary Procedures Remove the floor console bezel. Refer to Floor Console Bezel Replacement (Cadillac) or Floor Console Bezel Replacement (Except Cadillac) . Remove the front floor console side trim front panel - Left. Refer to Front Floor Console Side Trim Front Panel Replacement - Left Side (Cadillac) . Remove the front floor console side trim front panel - Right. Refer to Front Floor Console Side Trim Front Panel Replacement - Right Side (Cadillac) .
1Front Floor Console Bolt (Qty: 2) CAUTION: Refer to Fastener Caution . Tighten: 2 N.m (18 lb in)
2Front Floor Console Rear Screw (Qty: 2) Tip: Open the rear cupholder to access the screws. Tighten: 2 N.m (18 lb in)
3Front Floor Console Lower Screw (Qty: 4) Tip: Move the seats forward or rearward to access the screws as needed. Rotate the upper portion of the console assembly rearward to access the amplifier. Tighten: 9 N.m (80 lb in)
4Amplifier Screw (Qty: 4) Tighten: 9 N.m (80 lb in)
5Radio Speaker Amplifier Assembly Tip: Disconnect the electrical connectors. Program the amplifier, if applicable. Refer to Control Module References .
CAUTION
Refer to Fastener Caution .

Scheme 54

Scheme 54: Audio/Video Interface Module Replacement (AYE)
CalloutComponent Name
Preliminary Procedure: Remove the front floor console side trim - left side. Refer to Front Floor Console Side Trim Front Panel Replacement - Left Side (Cadillac) .
1Audio Video Interface Module Procedure Remove the foam tape covering the module. Disconnect the electrical connectors. Remove the module from the hook and loop fastener on the console.

Scheme 55

Scheme 55: Cellular Communications/Digital Radio Antenna Replacement
CalloutComponent Name
Preliminary Procedure: Lower the front of the headliner. Refer to Headlining Trim Panel Replacement (LWB w/CJ3) or Headlining Trim Panel Replacement (LWB w/CJ2) or Headlining Trim Panel Replacement (Avalanche/Escalade EXT w/CF5 and U42) or Headlining Trim Panel Replacement (Avalanche/Escalade EXT w/CF5 w/o U42) or Headlining Trim Panel Replacement (Avalanche w/CJ2 w/o CF5 and U42) or Headlining Trim Panel Replacement (Avalanche/Escalade EXT w/CJ3) or Headlining Trim Panel Replacement (Avalanche/Escalade EXT w/U24 w/o CF5) or Headlining Trim Panel Replacement (LWB w/CF5 and U42) or Headlining Trim Panel Replacement (SWB w/U42 w/o CF5) or Headlining Trim Panel Replacement (SWB w/o CF5 and U42) or Headlining Trim Panel Replacement (SWB w/CJ3) or Headlining Trim Panel Replacement (SWB w/CF5 w/o U42) or Headlining Trim Panel Replacement (SWB w/CF5 and U42) or Headlining Trim Panel Replacement (LWB w/U42 w/o CF5) or Headlining Trim Panel Replacement (LWB w/CF5 w/o U42) .
1Mobile Telephone Antenna Bolt CAUTION: Refer to Fastener Caution . Tighten: 9 N.m (80 lb in)
2Mobile Telephone and Navigation Antenna Assembly Tip: Disconnect the antenna cable.
CAUTION
Refer to Fastener Caution .

Scheme 56

Scheme 56: Radio Antenna Replacement
CalloutComponent Name
Preliminary Procedures Remove the battery. Refer to Battery Replacement . Remove the instrument panel (I/P) upper trim pad. Refer to Instrument Panel Upper Trim Panel with Windshield Defroster Nozzle Grille Replacement (Except Cadillac) or Instrument Panel Upper Trim Panel with Windshield Defroster Nozzle Grille Replacement (Cadillac) . Disconnect the upper intermediate steering shaft. Refer to Upper Intermediate Steering Shaft Replacement . Remove the 4 I/P bolts to body bolts. Disconnect the 5 electrical connections on the passenger side. Pull the passenger side of the I/P back approximately 760 mm (2.5 ft) pivoting on the drivers side. Set on floor or seat. Remove the 2 screws from the HVAC recirculation door and push door towards the center of the vehicle. Refer to Air Inlet Assembly Replacement . Disconnect the coaxial cable at the junction. Insert a shim between the HVAC and side metal approximately 38 mm (1.5 in). Tape pull wire to the coaxial cable.
1Radio Antenna Mast CAUTION: Refer to Fastener Caution . Tighten: 6 N.m (53 lb in)
2Air Inlet Grille Outer Cover
3Radio Antenna Assembly Screw (Qty: 3) Tighten: 5 N.m (44 lb in)
4Radio Antenna Assembly Tip: Remove the cable grommet from the body using the screwdriver from top down. Tie a long wire to the antenna cable to aid in installation of new antenna. Use a screwdriver to guide the cable from the inside. Tape a long pull wire to the antenna cable to aid in installation of the new antenna. Use the screwdriver to guide the wire from the inside. Lubricate the grommet to aid in installation.
CAUTION
Refer to Fastener Caution .

Scheme 57

Scheme 57: Radio Antenna Module Replacement (9R199537 and Earlier)
CalloutComponent Name
Preliminary Procedure Remove the right lock pillar garnish molding. Refer to Body Lock Pillar Garnish Molding Replacement (Standard Wheelbase) or Body Lock Pillar Garnish Molding Replacement (Avalanche/Escalade EXT) or Body Lock Pillar Garnish Molding Replacement (Extended Wheelbase) . Remove the screw from the HVAC duct and reposition the duct away from the module to allow access. Remove the right rear quarter trim panel. Refer to Rear Quarter Trim Panel Replacement - Right Side (Standard Wheelbase) or Rear Quarter Trim Panel Replacement - Right Side (Extended Wheelbase) .
1Radio Antenna Module Bolt CAUTION: Refer to Fastener Caution . Tighten: 9 N.m (80 lb in)
2Radio Antenna Ground Strap Screw Tighten: 2 N.m (18 lb in)
3Radio Antenna Module Tip: Slide the module up to release module retainers from the key slot. Disconnect the electrical connectors. Disconnect the antenna leads to the window. Use a small flat-bladed screw driver or pick tool to release the plastic retaining tab tongue on cable. The retaining clip is not removable after glass installation, caution must be used to ensure it is not broken.
CAUTION
Refer to Fastener Caution .

Navigation System Components

The navigation system contains the following components

  1. Navigation Radio
  2. GPS Antenna
  3. Auxiliary RCA Video Jacks (If Equipped)

Navigation Radio

This component acts as the operator interface for the navigation system, provides the data input from the operator to the navigation system and provides navigation information to the operator via the display screen. The navigation radio is located in the center of the instrument panel. The navigation radio provides the following

  1. A display screen-All navigation, audio and TV functions are displayed on this screen.
  2. Soft key buttons on the display to allow selection from menus and to operate the navigation system and the audio system
  3. The DVD provides map data for navigation and map route guidance.
  4. The navigation system map with routing information displayed on the navigation radio screen
  5. Provides verbal guidance to the operator
  6. Connection to the GPS antenna, which provides the vehicle position information

Global Positioning System (GPS) Antenna

The GPS antenna is located in the upper center of the I/P. The GPS antenna is powered through the same coaxial cable used to send the signals to the NAV radio. Interference to the system may occur if any of the following exist

  1. Signals are obstructed by objects such as, tall buildings or trees.
  2. Metallic objects located on the dashboard
  3. Aftermarket glass tinting has been applied to the vehicles windshield.

Route Guidance

The map will display the route to the selected destination. Voice prompts alert the operator of upcoming events, turns and arrivals at the destination. The navigation system will automatically recalculate if the route is not followed. The navigation radio uses data received from the GPS satellites as well as the vehicle speed signal to accurately display the current position of the vehicle. The map DVD must be in the NAV radio for route guidance.

Auxiliary RCA Video Jacks (If Equipped)

The auxiliary RCA video jacks are used to attach a remote video device. These connections may be used to provide audio and video input from a remote device such as a video game console or camera to the rear seat entertainment system.

Voice Recognition

The Navigation System voice recognition allows for hands-free operation of navigation and audio system features. The voice recognition can be used when the ignition is in accessory or ON, or when retained accessory power (RAP) is active. This feature only works if the map DVD is inserted and the AGREE button has been pressed. For a complete list of available commands, refer to the Owners Manual Navigation Supplement and/or Personalization in the Owners manual.

Points of Interest

Points of interests (POI) are locations that are frequently visited. Points of interest can be can be displayed on the map or set as a destination. The following are some of the available POI

  1. Gas Station
  2. Restaurant
  3. College
  4. Police Station

Telematics Communication Interface Module

The telematics communication interface module is a cellular device that allows the user to communicate data and voice signals over the national cellular network. Power is provided by a dedicated, fused B+ circuit. Ground is provided through the vehicle wiring harness attached to the module. The ignition state is determined by the telematics communication interface module through serial data messaging.

Dedicated circuits are used to connect the telematics communication interface module to a microphone, the button assembly, and to command the status LED. The telematics communication interface module communicates with the rest of the vehicle over the serial data bus.

The module houses 2 technology systems, one to process GPS data, and another for cellular information. The cellular system connects the OnStar® system to the cellular carrier's communication system by interacting with the national cellular infrastructure. The module sends and receives all cellular communications over the cellular antenna and cellular antenna coax. GPS satellites orbiting earth are constantly transmitting signals of their current location. The OnStar® system uses the GPS signals to provide location on demand.

The module also has the capability of activating the horn, initiating door lock/unlock, slowing down stolen vehicle gradually, or activating the exterior lamps using the serial data circuits. These functions can be commanded by the OnStar® Call Center per a customer request.

Secondary OnStar® Controls

Some vehicles may have an additional button that when pushed can engage the OnStar® system. The button may be a symbol of a face with sound waves, or may say MUTE, or be a symbol of a radio speaker with a slash through it.

By engaging the OnStar® system with this feature, the user can interact with the system by use of voice commands. A complete list of these commands is supplied in the information provided to the customer. If the information is not available for reference, at any command prompt the user can say "HELP" and the telematics communication interface module will return an audible list of available commands.

OnStar® Microphone

The OnStar®, or cellular phone microphone, can be a part of the rearview mirror assembly, or on some vehicle lines, a separate, stand alone unit. In either case, the telematics communication interface module supplies approximately 10 V to the microphone on the cellular phone microphone signal circuit, and voice data from the user is sent back to the telematics communication interface module over the same circuit. A cellular phone microphone low reference circuit or a drain wire provides a ground for the microphone.

Cellular and GPS Antennas

This vehicle will be equipped with one of the following types of antennas

  1. Separate, standalone cellular and navigation antennas
  2. A combination cellular and navigation antenna, which brings the functions of both into a single part
  3. A cellular, GPS, and digital radio receiver antenna, which also incorporates the functionality of the digital radio receiver satellite antenna (XM).
  4. A cellular, GPS, and digital radio receiver antenna, which also incorporates the AM/FM antenna.

The cellular antenna is the component that allows the OnStar® system to send and receive data over airwaves by means of cellular technology. The antenna is connected at the base to a coax cable that plugs directly into the telematics communication interface module.

The GPS antenna is used to collect the signals of the orbiting GPS satellites. Within the antenna is housed a low noise amplifier that allows for a more broad and precise reception of this data. The antenna is connected at the base to a coax cable that plugs directly into the telematics communication interface module. The cable also provides a path for DC current for powering the antenna.

The OnStar® Call Center also has the capability of communicating with the vehicle during an OnStar® call to retrieve the latest GPS location and transmit it to the OnStar® Call Center. A history location of the last recorded position of the vehicle is stored in the module and marked as aged, for as long as the module power is not removed. Actual GPS location may take up to 10 minutes to register in the event of a loss of power.

Cellular and Navigation Signal Antenna Splitter

The navigation signal splitter is a component for dividing the navigation signal antenna signal into two paths without any transmission loss. It has two RF-connectors, one signal fakra connector and one double fakra connector. Port 1 is the input for connecting to the navigation signal antenna, port 2 is the output for the car OnStar navigation system, port 3 is the output for the navigation radio. Port 1 and 2 are galvanically coupled internally using a matching network. The OnStar system supplies the navigation signal antenna with power via port 2. Connectivity is made between port 1 and 3 though and internal coupling element and low noise amplifier. The navigation radio provides the amplifier with power via port 3.

Bluetooth ® (If Equipped)

Bluetooth ® wireless technology is a short-range communications technology intended to replace the cables connecting portable and/or fixed devices while maintaining high levels of security. Only vehicles with steering wheel controls will have Bluetooth ® functionality. In order to utilize the vehicle Bluetooth ® system, a Bluetooth ® equipped cellular phone is required.

The Bluetooth ® antenna is a small fixed antenna connected directly to the telematics communication interface module and is used to send and receive signals from a Bluetooth ® enabled cellular phone. The antenna utilizes no cabling and is not external to the vehicle. The available features and functions are determined by the software within the device being used and the telematics communication interface module. The operating range of the signal from the vehicle is approximately 30 feet. Note that the operating range is dependent upon the cellular phone being used and battery level of the phone.

With Bluetooth ® technology customers can experience hands-free calling as their Bluetooth ® capable cellular phones are wirelessly connected to the vehicle. It will allow customers to place and receive calls using the steering wheel controls and voice recognition. The vehicle audio system will allow you to listen to your call through the vehicle speakers and adjust volume through steering wheel or radio controls.

Not all Bluetooth ® cellular phones are guaranteed to work with the vehicle's Bluetooth ® system. Based on the cellular phone's service provider and the manufacturer's implementation of Bluetooth ®, not all phones support all available Bluetooth ® functionality. Bluetooth ® enabled cellular phones will be tested for vehicle compatibility and a feature compatibility list will be provided via the GM Bluetooth ® website: http://www.gm.com/vc/bluetooth/

Bluetooth ® Features Supported

The following is a list of features supported by the Bluetooth ® system. Note that not all devices will support all of the listed functions.

  1. Automatic reconnection - highest priority phone will automatically be connected to vehicle when vehicle ignition is on
  2. Hands-free dialing- via digits, redial, name tags (phone number saved to a nametag via voice recognition)
  3. Answering a call
  4. Ending a call
  5. Mute a Call
  6. Rejecting a call - ignore an incoming call
  7. Call Waiting
  8. Three-way Calling - initiated from hands-free system
  9. Send Number During a Call - this is used when calling a menu-driven phone system
  10. Transfer a Call - transfer call from vehicle to cellular phone and visa versa
  11. Voice Pass-Thru - allow access to the voice recognition commands on the cellular phone

Pairing a Bluetooth ® Cellular Phone to the Vehicle

In order to use hands-free calling, the cellular phone must be paired to the vehicle. Up to five devices can be paired to the vehicle at one time, but only one can be connected at any given time. To pair a phone, the customer must know how to operate the Bluetooth ® functionality of their phone. The pairing process must only be done one time for each phone, unless that phone's information is deleted. For safety reasons, the pairing process is disabled while the vehicle is moving.

Once the Bluetooth ® cellular phone has been paired with vehicle, it will automatically connect to the vehicle when the ignition is on and the device is on. When more than one paired phone is in the vehicle, the phone with the highest priority will be connected. If the cellular phone is in use while getting into the vehicle, the phone can be switched to hands-free mode with the press of a button. In addition, a call in progress can be transferred from the vehicle hands-free mode to the phone to continue the call as the customer exits the vehicle.

Complete pairing instructions are provided in the Vehicle Owners Manual.

Back-up Battery (If Equipped)

Note. Do not disconnect the main vehicle battery or remove the telematics communication interface control module fuse with the ignition key in any position other than OFF. Disconnecting power to the telematics communication interface control module in any way while the ignition is ON or with retained accessory power activated may cause activation of the OnStar® Back-Up Battery. This action is per design as the back-up battery is designed to provide power to the telematics communication interface module so an emergency notification call can be made after a vehicle collision where the main battery is disabled. Once the Back-Up Battery is activated it will stay on until it has completely discharged. The back-up battery is not rechargeable and once activated the back-up battery must be replaced.

Certain OnStar® equipped vehicles may also be equipped with a back-up battery. The back-up battery is a non-rechargeable, lithium battery intended to provide an auxiliary power source for the telematics communication interface module in the event of a vehicle collision where power from the main vehicle battery is lost.

The back-up battery is intended to have a limited life span of approximately 4 years and is designed to maintain an open circuit voltage between 16V and 9V throughout this period. This allows the battery to power the basic functions of the telematics communication interface module for least one 200 second (5 minute) call at the end of the 4 year span, should a main vehicle battery loss collision occur.

The back-up battery is connected to the telematics communication interface module through the back-up battery positive voltage circuit and back-up battery ground circuit and is protected from a short circuit by means of an internal fuse. In the event the back-up battery positive voltage circuit is shorted to the back-up battery ground circuit or chassis ground, the fuse will open and render the back-up battery permanently inoperable. The status of the back-up battery and its associated wiring is monitored by the telematics communication interface module.

Audio System Interface

When the OnStar® requires audio output, a serial data message is sent to the audio system to mute all radio functions and transmit OnStar® originated audio. The OnStar® audio is transmitted to the vehicle audio system by a dedicated signal circuit and a low reference circuit.

The audio system will mute and an audible ring will be heard though the speakers if the vehicle receives a call with the radio ON.

On some vehicles, the HVAC blower speed may be reduced when the OnStar® system is active to aid in reducing interior noise. When the system is no longer active, the blower speed will return to its previous setting.

OnStar® Sleep Cycle

The OnStar® system uses a unique sleep cycle to allow the system to receive cellular calls while the ignition is in the OFF position and retained accessory power mode has ended. This cycle enables the telematics communication interface module to perform remote functions, such as door unlock, as commanded over the air by the OnStar® Call Center, and to continue to maintain an acceptable level of battery electrical drain.

The OnStar® system uses 4 states of readiness, depending upon the type of cellular market the vehicle is in when the ignition is put into the OFF state

  1. High power
  2. Low power
  3. Sleep
  4. Digital standby

The high power state is in effect whenever the ignition is in the ON or RUN position, or retained accessory power is enabled, and the OnStar® system is sending or receiving calls or when the system is performing a remote function.

The low power state is in effect when the OnStar® system is idle with the ignition in the ON or RUN position, or with retained accessory power enabled.

The sleep state is entered after the vehicle has been shut off and the retained accessory power has timed out while in an analog cellular area. At a predetermined time recorded within the telematics communication interface module, the system re-enters the low power state to listen for a call from the OnStar® Call Center for 1 minute. After this interval, the system will again return to the sleep state for 9 minutes. If a call is sent during the 1 minute interval, the OnStar® system will receive the call and immediately go into the high power mode to perform any requested functions. If no call is received during the 1 minute interval, the system will go back into the sleep mode for another 9 minutes. This process will continue for up to 48 hours, after which the OnStar® system will turn off until the ignition is turned to the ON or RUN position.

The digital standby power state is entered after the vehicle has been shut off and the retained accessory power has timed out while in a digital cellular area. When in digital standby mode, the OnStar® module is able to perform all remote functions as commanded by an OnStar® advisor at any time, for a continuous 48 hours. After 48 hours, the OnStar® module will go into sleep mode until a wake up signal from the vehicle is seen by the telematics communication interface module. If the OnStar module loses the digital cellular signal it will revert to analog mode and follow the standard sleep state (9 minutes OFF, 1 minute standby) based on the time of the GPS signals, this will continue until a digital cellular signal is again received.

If the OnStar® system loses battery power while the system is in a standby or sleep mode, the system will remain OFF until battery power is restored and the ignition is turned to the ON or RUN position.

OnStar® Personal Calling

The hands free, OnStar® personal calling cellular phone feature is an additional feature of the OnStar® system. This feature is embedded within the telematics communication interface module; however it must be activated by an OnStar® advisor. OnStar® personal calling operates similar to most hand held cellular phones in that the availability for its usage is based on minutes or units. The customer must have a current OnStar® subscription, as this feature cannot be utilized without it. To use OnStar® personal calling, the customer must also purchase units (minutes) as outlined in the owners guide provided with the OnStar® system. Units begin to deplete, 1 unit is equal to 1 minute, as the customer makes outbound phone calls, answers inbound phone calls, or while connected to the OnStar® virtual advisor. In addition, units may also have an expiration date, depending upon the type of units purchased.

Customers have the ability to store telephone numbers within the module, referenced by a nametag for the convenience of frequently dialed numbers. After storing a nametag, the user can dial this number by initiating the OnStar® personal calling feature, speaking the word "call," and repeating the nametag assigned.

Customers have the capability to lock their OnStar® personal calling system by pressing the answer/end call button, speaking "security" and entering a 4-digit code. Once this process is complete, the user must enter the code before OnStar® personal calling is available. In the event the customer cannot remember their code and is unable to use their system, they can press the blue OnStar® button and speak to an advisor to unlock the system by means of a discrete cellular call to the vehicle.

Turn by Turn Navigation

Turn by Turn Navigation allows the driver to contact OnStar® to obtain directions for driving from a current location to a desired location. The Turn by Turn Navigation system stores your planned route and continually checks your position along that route, when you deviate from the planned route, the system will recognize this and prompt the driver with verbal prompts for how to proceed. The driver then responds verbally to direct the system to continue the current routing or to recalculate the route because of a missed turn. On some vehicles, the Turn by Turn Navigation instructions may be displayed to the driver in the radio display or the driver information center.

OnStar® Stolen Vehicle Slowdown (If equipped)

OnStar® Stolen Vehicle Slowdown allows advisors working with law enforcement services to send a signal to limit fuel flow to the engine, gradually slowing down the stolen vehicle.

Stolen Vehicle Slowdown is an enhancement to OnStar's Stolen vehicle Location Assistance, which uses Global Positioning Technology to pinpoint the location of a vehicle reported stolen. Stolen Vehicle Slowdown is powered by OnStar's new generation of hardware (Generation 8).

Advisor Record Feature

The Advisor Record Feature allows the user to store any information given during a call with an OnStar® Advisor. Recording is activated by pressing the blue OnStar button during a call; pressing the button a second time stops the recording. The stored information can be played back by pressing the phone button and using the voice command "Advisor Playback".

Deactivated OnStar® Accounts

In the event a customer has not renewed their OnStar® account after expiration or the account was never activated, OnStar® will make a discrete cellular call to the vehicle to deactivate the OnStar® system. Before taking this action, customers are notified that the OnStar® system in their vehicle will be deactivated unless they elect to renew the account. After the OnStar® account has been deactivated, customers will experience the following

  1. The OnStar® status LED will not illuminate.
  2. The OnStar® system will NOT attempt to connect to the OnStar® Call Center in the event of a collision or if the vehicle front air bags deploy for any other reason.
  3. An emergency button press will play a demo message indicating the service has been deactivated.
  4. An OnStar® Call Center button press will connect the customer with a dedicated sales team who can sell an OnStar® subscription and reactivate the vehicle. Depending on the type of OnStar® hardware in the vehicle, the customer may first hear a demonstration message stating there is no current OnStar® subscription for the vehicle, and directing the customer what to do to activate services.
  5. OnStar® personal calling will not be available, as this feature requires the customer to have a current OnStar® account. Attempts to use this feature may result in cellular connection failure messages and the inability to connect to the number dialed.

Certain vehicles that have never had an active OnStar® account, or that have been deactivated, may be unable to establish a connection with the OnStar® Call Center. When normal published diagnostic procedures do not indicate a possible cause for the no connect concern, the vehicle may have been deactivated. For deactivated vehicles, a no connect response should be considered normal operation. Further diagnosis and subsequent repair is only necessary should the customer elect to become an active OnStar® subscriber or renew the account subscription.

Radio Power

The radio is supplied power by a fused B+ circuit. The radio does not use a discrete ignition feed circuit for power moding. The power mode master (PMM) provides the system power mode to the radio via serial data messages. The PMM determines the system power mode by processing power mode information from ignition switch inputs. Serial data power modes supported by the radio are OFF, ACCESSORY, RUN, and CRANK REQUEST.

Radio Grounds

The vehicle harness provides a ground for the radio circuits. The radio may also be case grounded.

The radio communicates with other modules via serial data.

Radio Outputs

At minimum volume, the plus (+) and minus (-) speaker outputs are approximately half battery voltage, measured to vehicle ground. As the volume increases, the plus and minus change to create a voltage difference between each other either driving the voice coil of the speaker, or being fed to an amplifier.

Radio Head Dimming

Dimming and backlighting levels are determined by the serial data messages the radio receives.

Antenna System

IMPORTANTRadio systems with the antenna(s) in the glass are subject to possible interference when an aftermarket window tint is applied.

Backglass Antenna (If Equipped)

The AM-FM antenna is on the backglass with the rear window defogger, at the top of the rear window.

Antenna Module (If Equipped)

The radio antenna is connected to the antenna module. The antenna module is powered by a battery voltage circuit supplied by the radio. The antenna module boosts the received signal and transmits the signal to the radio via a coaxial cable.

Fixed Mast Antenna (If Equipped)

The fixed mast antenna can withstand most car washes without being damaged. If the mast should ever become slightly bent, straighten it out by hand. If the mast is badly bent, replace it.

Check occasionally to make sure the mast is still tightened to its base. If tightening is required, tighten by hand, then with a wrench one quarter turn.

Multi-Band Antenna (If Equipped)

The multi-band antenna is located on the roof of the vehicle. This type of antenna may be used with the AM/FM radio, but is primarily for OnStar® and the XM™ Satellite Radio Service System, if the vehicle has these features. Keep this antenna clear of snow and ice build up for clear reception. If the vehicle has a sunroof, the performance of the system may be affected if the sunroof is open. Loading items onto the roof of the vehicle can interfere with the performance of the system, ensure the multi-band antenna is not obstructed.

Rear Side Window Antenna (If Equipped)

The AM-FM antenna is located in the passenger rear side windows. Make sure the inside surfaces of the rear side windows are not scratched and that the lines on the glass are not damaged. If the inside surfaces are damaged, they could interfere with radio reception.

Radio Signal

The radio signal is sent from a broadcast station and is then received by an antenna. The strength of the signal received depends on the following

  1. The power output (wattage) of the broadcasting station
  2. The location of the vehicle (or receiver) relative to the broadcast tower.
  3. Obstacles between the tower and the receiver
  4. Atmospheric conditions
  5. What band (AM or FM) the station is broadcasting
  6. Type of antenna and the ground plane

AM Reception

The AM band has a lower frequency range than the FM band. These longer wavelengths

  1. Bend around Obstacles
  2. Follow the curvature of the earth
  3. May reflect off the ionosphere (skip)

The AM frequencies have longer range due to the ground wave. The ground wave follows the curvature of the earth and is effected by its conductivity. Greater conductivity equates to less signal loss thus transmission over water is better than over land. The AM band has a range of 80-320 km (50-200 miles).

FM Reception

The shorter wavelengths of the higher frequency FM band

  1. Reflect off obstacles
  2. Are absorbed by the ground
  3. Penetrate the ionosphere

Broadcasts in the FM band are limited to line of sight reception which is typically 40 km (25 miles). Even when out of a direct line of sight, the signal may be reflected into areas that would be in a shadow otherwise. Factors which affect the line of sight include

  1. Height of the broadcast antenna
  2. Height of the receiving antenna
  3. Terrain and buildings in the broadcast path

Digital Radio Receiver (If Equipped)

XM satellite radio provides digital radio reception. The XM signal is broadcast from two satellites and, where necessary, terrestrial repeaters. The high power satellites allow the antenna to receive the XM signal even when foliage and other partial obstructions block the antennas view of the satellite. Terrestrial repeaters are used in dense urban areas. These repeaters will receive the satellite signal and re-broadcast them at much higher power levels in order to ensure reception in areas with densely packed tall buildings. A service fee is required in order to receive the XM service.

The radio communicates with the digital radio receiver (DRR) via serial data. During XM operation the audio signals are sent over the left and right audio signal circuits from the DRR to the radio.

Amplifier Interface UQA without Y91

The main amplifier power is provided by a fuse located in the body control module (BCM). A discrete switched 12-volt output is used to control the power state of the amplifier. To respond quickly to audio input and control signals, the amplifier is ON in all vehicle power modes except OFF and CRANK Request. However, when the amplifier is asleep it still must allow chime functionality. The internal amplifier bridges are fully powered and unmuted when the amplifier receives the switched 12-volt input.

The radio provides a remote amp mute output circuit to control overall muting of remote non-serial data amplifiers with rear seat audio (RSA) applications. The amplifier receives PWM signals on the circuit at varying duty cycle percentages for controlling the muted and unmuted functions of the amplifier. The RSA Enable circuit in the radio enables the rear seat channel muting of the amplifier. A Diag Sense circuit internal to the radio monitors the remote amp mute circuit for faults and sets the appropriate DTC when detected.

The function table below shows the four possible amplifier mute functions.

% Duty Cycle OutFunction
0% (Vlow Vdc)FOUR_CHANNEL_UNMUTE
50%REAR_MUTE (input must be 2-channel)
75%SIX_CHANNEL_UNMUTE
100% (Vhigh Vdc)ALL_MUTE

Amplifier Interface UQA with Y91 or UQS (Serial Data)

The main amplifier power is provided by a fuse located in the underhood fuse block. The radio controls both the overall muting and the rear seat muting via serial data messaging. For vehicles equipped with UQA, the radio commands the amplifier to perform the following functions through serial data communication.

  1. Volume
  2. Balance
  3. Fade
  4. Bass
  5. Midrange
  6. Treble
  7. DSP Modes
  8. Volume Compensation
  9. Chime Output

Radio Data System (RDS) (If Equipped)

The radio may be equipped with the Radio Data System (RDS). The RDS feature is available only on FM stations that broadcast RDS information. This system relies upon receiving specific information from these stations and only works when the information is available. While the radio is tuned to an FM-RDS station, the station name or call letters display.

RDS data is carried in what is known as a "subcarrier". A subcarrier is a frequency that the FM broadcaster is authorized to use to send data that is not audible in the main audio program.

  1. RDS functions will only work with FM broadcast stations that are broadcasting RDS data.
  2. Not all FM Broadcast stations broadcast RDS data or offer all of the RDS services.
  3. The information displayed is dependent upon the information broadcast by the particular station. The information may vary greatly between stations.
  4. RDS functions may not work properly when reception is weak, reception is of poor quality, or RDS is not implemented properly by the FM Broadcaster.
  5. In some cases, a radio station broadcasting incorrect information may cause the RDS features of the radio to appear to work improperly.

With RDS, the radio can do the following

  1. Seek to stations broadcasting the selected type of programming
  2. Receive announcements concerning local and national emergencies
  3. Display messages from radio stations

RDS may display text information such as

  1. The name of the station.
  2. The type of program.
  3. General information such as artist and song title, call in phone numbers, etc.

RDS Messages

  1. ALERT!: Alert warns of local or national emergencies. When an alert announcement comes on the current radio station, ALERT! displays. You will hear the announcement, even if the volume is low or a CD is playing. If a CD is playing, play stops during the announcement. Alert announcements cannot be turned off. ALERT! is not affected by tests of the emergency broadcast system. This feature is not supported by all RDS stations.
  2. INFO (Information): If the current station has a message, the information symbol or INFO displays. Press this button to see the message. The message can display the artist, song title, call in phone numbers, etc. If the entire message can not be displayed, parts of the message appear every three seconds. To scroll through the message, press and release the INFO button. A new group of words displays after every press of this button. Once the complete message has displayed, the information symbol or INFO disappears from the display until another new message is received. The last message is displayed by pressing the INFO button. View the last message until a new message is received or you tune to a different station.

MP3/CD Formatting Information for MP3/CD Radios

The MP3/CD equipped radios will play standard audio CDs, and MP3/WMA files that were recorded on a CD-R or CD-RW disc. Customers who record their own music CDs should be aware of the following

  1. The radio will only play audio from a CD-R/RW, it cannot record audio.
  2. Standard audio and MP3/WMA files should not be mixed on a disc.
  3. Song title, artist name, and album can display when files are recorded using ID3 tags version 1 and 2.
  4. Long file, folder, or playlist names, or a combination of a large number of files and folders, or playlists can cause the player to be unable to play up to the maximum number of files, folders, playlists, or sessions.
  5. The radio supports multi-session discs, but only the files from the last session will be played.

Integral Multi Disc CD Changer (IMDX) (If Equipped)

The integral multi disc CD changer has the capability of storing and playing up to six (6) compact discs. The integral multi disc CD changer has a shock-absorbing system. Only under extreme operating temperatures or severe shock or vibration should the compact disc player skip or mute. If the customer travels an abnormally rough road, a skip condition may be normal. Test drive the vehicle on a normal road with a known good CD. If the condition is still present, replace the radio. The use of CD lens cleaner discs is not advised, due to the risk of contaminating the lens of the CD optics with lubricants internal to the CD mechanism.

The CD mechanism within the ICDX radio will begin an initialization routine after a battery connect (e.g., connecting radio connector X1). The initialization process takes approximately 25 seconds to complete. It is very critical that the initialization is completed before removing battery power from the radio, in order for the complex moving parts of the CD mechanism to be positioned properly before shipping and/or handling purposes. Damage may result to the moving parts of the CD mechanism if battery power is removed during the initialization routine. The damage occurs to the CD mechanism during subsequent shipping or handling operations. The extent of the damage causes the CD mechanism not to recover and the mechanism becomes inoperative.

Rear Seat Audio (RSA) (If Equipped)

The rear seat audio (RSA) feature allows rear seat passengers to listen to a different audio program than the front seat passengers. When RSA is ON, the rear vehicle speakers are muted, and the rear passengers can select their own audio program to listen to using the headphones.

The rear seat passengers can only control the sources that are not being listened by the front seat passengers. For example, rear seat passengers can listen to and control CDs or DVDs through the headphones while the driver listens to the radio through the front speakers. The front seat audio controls always have priority over the RSA controls. If the front seat passengers switch the source for the main radio to a remote source, the RSA is not able to control the source. The rear seat audio can be operated while the main radio is OFF, and the key is ON/RUN, ACC/ACCESSORY, or when Retained Accessory Power (RAP) is active. The rear seat passengers have control of the volume for each set of headphones.

Depending on the audio system, the rear speakers may continue to play when the RSA is active through the headphones.

Rear Seat Entertainment (RSE) (If Equipped)

On some vehicles, there may be a video entertainment system for the rear passengers. This system will play DVD's and may have auxiliary inputs for connecting devices such as a camcorder or a video game console to your RSE system just as you would to a television. For a full description of RSE see Video Entertainment System Description and Operation (Non-Headrest DVD Systems) or Video Entertainment System Description and Operation (Dual Headrest DVD Systems) .

Theft Deterrent

The radio theft deterrent system is intended to disable or limit radio functionality if incorrect vehicle information is received by the radio. The radio disables functionality if the VIN information received by the radio does not match the VIN information that has been learned by the radio. A VIN sequence is the last 6 digits of the VIN. The radio receives this information via serial data. A possible cause of incorrect VIN info could be the radio was originally installed in another vehicle.

The radio has the following theft operating modes as part of the theft deterrent system

  1. Normal Mode-A radio has received a VIN sequence. The radio only learns the VIN sequence if the VIN sequence contained all 6 digits. In this mode the radio has full functionality.
  2. No VIN Mode-A radio that has not received or learned a VIN. In this mode the radio has limited functionality.
  3. Theft Detected Mode-A radio that had previously learned a VIN sequence and subsequently received a VIN sequence not matching the learned sequence. In this mode the radio has limited functionality.

Radio Error Messages

The Radio may display the following Error Messages (Not all messages may be applicable)

  1. ERR: This message is displayed when the radio is unable to play the inserted cassette or CD
  2. LOC: This message is displayed when the radio has entered Theft mode.
  3. CAL/CAL ERR: This message is displayed when the radio has detected an invalid calibration.
  4. CDX ERR: Displays if communication is lost with the remote CD changer.
  5. CHECK CD: Displays when the player encounters a focus or tracking error.
  6. CHK CDXX: Displays when the CD changer encounters a focus or tracking error.
  7. CHK TAPE: Displays if a tape has been inserted but is unable to be played due to an error.
  8. DOOR OPEN: Displays when the CD changer door has been left open.
  9. NO DISC: Displays when the radio expected a disc to be inserted.
  10. NONE: Displays when the radio is unable to detect the vehicle speed data information via the serial data circuit.

If an error message is displayed, perform the appropriate diagnostics.

OnStar ® (If Equipped)

When OnStar is activated, a serial data message is sent to the radio that activates a software program. When the software begins its process, the fade goes to the front, Bass and Treble are set to the mid range, the outputs are mono, and the audio source is OnStar. OnStar takes priority over any other audio source. All of these actions are preset values stored in the radio.

For additional OnStar information, refer to OnStar Description and Operation .

Steering Wheel Controls (If Equipped)

Some audio functions are available using the steering wheel controls. The steering wheel controls duplicate the function of the primary controls available on the radio.

For additional information on steering wheel controls, refer to Steering Wheel Controls Description and Operation .

Using the Auxiliary Input Jack (If Equipped)

The radio system may have a 3.5 mm auxiliary input jack located on the faceplate. An external audio device such as an MP3 player, CD changer, laptop computer, cassette tape player, etc. can be connected to the auxiliary input jack for use as another source for audio listening. This is not an audio output; do not plug a headphone set into the front auxiliary input jack.

To use a portable audio player, connect a 3.5 mm (1/8 inch) cable to the radio's front auxiliary input jack. While a device is connected, press the radio CD/AUX button to begin playing audio from the device over the vehicle speakers. If there is a CD in the player, pressing the button once will play the CD, pressing again will switch it to the AUX feature.

The Personal Audio Link (PAL) module is a dealer installed accessory that allows the radio to control an Apple iPod® with the latest software installed. The installation kit included with the PAL module includes a T-harness that connects inline behind the radio. The radio sees the PAL module as another Digital Radio Receiver (DRR), or XM radio. The audio circuits are shared between the DRR (if equipped), and the PAL. The power and ground circuits are shared with the radio and the PAL. By pressing the BAND button on the radio, the radio will cycle through AM, FM, and XM. The XM band alternates between XM and the PAL. The CAT button will allow access to the PAL menu screens. While the iPod® is connected, the PAL module will charge it.

Speed Compensated Volume (If Equipped)

With Speed Compensated Volume (SCV), the audio system will adjust automatically to make up for road and wind noise as you drive, by increasing the volume as vehicle speed increases. To use SCV, set the volume at the desired level, and then select either Low, Medium, or High. To turn SCV off, select the Off screen button. This option comes standard with the vehicle unless the vehicle is equipped with RPO Y91.

RSE Power

The rear seat entertainment (RSE) uses a switched battery voltage feed circuit for power moding. The radio outputs power to this circuit via the entertainment remote enable signal circuit.

RSE Grounds

The vehicle harness provides a ground for the RSE circuits.

The RSE does not communicate with serial data.

RSE Outputs

At minimum volume, the plus (+) and minus (-) audio signals are approximately half battery voltage, measured to vehicle ground. These audio signals are sent from the radio to the Infrared Module, most systems have a common minus (-) signal.

Rear Seat Entertainment Components

The RSE system includes

  1. A Digital Versatile Disc (DVD) player
  2. A video display screen
  3. Two sets of wireless infrared headphones
  4. A remote control
  5. Stereo audio and video inputs in the overhead console for playing an auxiliary device

DVD Player

The DVD player is interated into the radio, and will display on the rear screen. The DVD player can be controlled by both the buttons on the DVD player and by the buttons on the remote control. The DVD player power may be turned on when the ignition is in the run, accessory, or retained accessory power (RAP) power modes. DVDs are manufactured with different region codes based on the country in which they are sold. Therefore, the RSE system DVD player is only compatible with the region code where the vehicle is sold. The DVD region code is printed on the jacket of most DVDs. Home recorded CDs, CD-R or CD-RW formats, may not play in the DVD player.

Playing a Disc

To play a disc, gently insert the disc with the label side up, into the loading slot. The DVD player will continue to load the disc and the player will automatically start if the vehicle ignition is in an enabled power mode. If a disc is already in the player, press the play/pause button on the face of the DVD player or on the remote control. Some DVDs will not allow the user to fast forward or skip the copyright or previews. Some DVDs will automatically begin to play after the previews have finished. If the DVD does not begin to play the main title, refer to the on-screen instructions, and press play on the DVD player buttons or on the remote control.

DVD Messages

The following errors may be displayed on the video screen monitor.

Parental Control

The RSE system may have a Parental Control feature, depending on which radio the vehicle has. To start Parental Control, press and hold the radio power button for more than two seconds to stop all system features such as: radio, video screen, RSA, DVD and/or CD. While Parental Control is on, a padlock icon displays. The radio can be turned back on with a single press of the power button, but the RSE system will remain under Parental Control. To turn Parental Control off, press and hold the radio power button for more than two seconds. The RSE returns from where it was previously left and the padlock icon disappears from the radio display. Parental Control can also be turned off by inserting or ejecting any disc, pressing the play icon on the radio DVD display menu, or changing an ignition position.

Video Screen

The rear display screen shows video from either DVD movies, or an AUX input device, such as a video game console or camera. Each video screen has a dedicated video signal circuit to the radio.

Remote Control

To use the remote control, aim it at the infrared window below the video screen and press the desired remote control button. Direct sunlight or very bright light may affect the ability of the entertainment system to receive signals from the remote control. If the remote control does not seem to be working, the batteries may need to be replaced. Objects blocking the line of sight may affect the function of the remote control.

If the remote control is to be stored for a long period of time, remove the batteries and keep them in a cool, dry place. Do not store the remote control in heat or direct sunlight. This could damage the remote control. Keep the remote control stored in a cool, dry place.

Wireless Headphones

Wireless headphones are optional and allow for rear seat passengers to use the RSE or RSA functions without disturbing the listening of front seat passengers. The wireless headphones receive audio signals from the infrared (IR) transmitters on the overhead console. This transmission is line of sight only, so audio quality will be degraded if anything blocks the transmitter signal from reaching the headphones. On some models, the infrared transmitter will have red LEDs illuminated when the RSE is activated.

The wireless headphones include 2 channels. This allows rear seat passengers to utilize both RSE and RSA functions without disturbing one another. The toggle switch on the right side headphone earpiece switches between channel one and channel 2. RSE is broadcast on channel one, and RSA on channel 2.

Each set of headphones has a rotary volume control. To adjust the volume, adjust this control. The headphones may automatically turn OFF if they lose the infrared signal from the system for approximately 4 minutes in order to preserve their battery power. The signal may be lost if the system is turned off or if the headphones are out of range of the infrared signal transmitters that are located near the video display screen.

AUX Inputs

The AUX input jacks are standard color-coded RCA-style jacks. Video is yellow, right audio is red, and left audio is white. The jacks are located on the rear of the center console. A number of devices may be plugged into the AUX jacks, including, but not limited to video game consoles, digital cameras, camcorders, or other devices. Audio only sources can be played through the AUX jacks from portable audio devices. Turn on the RSA, press the SOURCE key repeatedly until AUX is selected or touch the AUX screen button. An auxiliary device must be connected for the AUX screen button to appear as an option to select on the radio.

Rear Seat Audio (RSA)

The RSA is integrated into the rear HVAC control module. Audio, video source are controlled by the radio through serial data communication. Some sources are; radio (AM/FM), XM™ (if equipped), CD, and if the vehicle has these features, DVD, front auxiliary, and rear auxiliary.

The rear speaker channels pass through the RSA. The rear seat audio can be muted by the RSA when in use. The RSE system includes a radio with a DVD player, a video display screen, 2 wireless headphones, and a remote control.

Audio Outputs

Audio from the DVD player or auxiliary inputs may be heard through the following possible sources

  1. Wireless infrared headphones
  2. Vehicle speakers
  3. Vehicle wired headphone jacks on rear seat audio controller (if equipped)

The RSE system will always transmit the audio signal by infrared to the wireless headphones, if there is audio available. The RSE system is capable of outputting audio to the vehicle speakers. Once the RSE system is selected as an audio source on the radio you may adjust the speaker volume on the radio to control the volume of the audio to the speakers.

The RSE system is capable of outputting audio to the wired headphone jacks on the rear seat audio controller if the vehicle is so equipped. The RSE system may be selected as an audio source on the Rear Seat Audio controller if the RSE system power is on.

Wired Headphone Jacks

The RSA controller is equipped with two 2.5 mm jacks for wired headphones. The headphones can be used to listen to either the RSE or RSA functions. If both RSE and RSA are used at the same time, the wired headphones may receive only RSA audio.

To use the wired headphones, plug the headphones into the jacks. The left knob controls the left headphones and the right knob controls the right headphones.

Dual Headrest DVD Power

The Dual Headrest DVD uses a switched battery voltage feed circuit for power moding.

Dual Headrest DVD Grounds

The vehicle harness provides a ground for the Dual Headrest DVD system.

The Dual Headrest DVD system does not communicate with serial data.

Dual Headrest DVD Outputs

The Dual Headrest DVD system can only output video to each screen and through the AV output for external devices such as a camcorder.

Dual Headrest DVD Components

The Dual Headrest DVD system includes

  1. Two video display screens
  2. DVD Control Module
  3. A Digital Versatile Disc (DVD) player built into each monitor - If equipped with Dual Player
  4. Two sets of wireless infrared headphones
  5. A remote control
  6. Stereo audio and video inputs for playing an auxiliary device

Dual Headrest DVD Player

The DVD players are integrated the display screen. The DVD player can be controlled by both the buttons on the DVD player and by the buttons on the remote control. The DVD player power may be turned on when the ignition is in the run, accessory, or retained accessory power (RAP) power modes. DVDs are manufactured with different region codes based on the country in which they are sold. Therefore, the DVD player is only compatible with the region code where the vehicle is sold. The DVD region code is printed on the jacket of most DVDs. Home recorded CDs, CD-R or CD-RW formats, may not play in the DVD player.

To play a disc, gently insert the disc with the label side facing the back of the vehicle, into the loading slot. The DVD player will continue to load the disc and the player will automatically start if the vehicle ignition is in an enabled power mode. If a disc is already in the player, press the play/pause button on the face of the DVD player or on the remote control. Some DVDs will not allow the user to fast forward or skip the copyright or previews. Some DVDs will automatically begin to play after the previews have finished. If the DVD does not begin to play the main title, refer to the on-screen instructions, and press play on the DVD player buttons or on the remote control.

The following errors may be displayed on the video screen monitor.

Part of the SETUP MENU lets users control the type of movie rating content (from G to Adult) that can be viewed and is only accessible when no disc is loaded. The parental control feature limits viewing to the selected preference. If a disc is inserted into the DVD compartment slot and it exceeds the Parental Setting, the following message appears on display: "The Parental Setting of this player prohibits play. Would you like to allow this disc to play?"

If yes if selected, the six digit password must be entered for the disc to play. If the wrong password is entered, the following message appears: " This movie will not play due to the Parental Setting of the player. To create a six digit password, use the numeric keypad on the remote control. Press the ENTER button to confirm." The default password is 136900.

The rear display screen shows video from either DVD player, or an AUX input device, such as a video game console or camera. Each video screen has a dedicated video signal circuit to the DVD control. If the vehicle is equipped with rear seat entertainment, there is no way to source the movie from the rear seat entertainment to the Dual Headrest DVD screens.

DVD Control Module

The two video screens are linked together by the DVD Control Module. This module allows screen 1 to source the media being played on screen 2. Video, audio, power, and remote signals are sent from the DVD Control Module, to each of the video screens. Video and audio signals are sent from the screen to the control module, and then to both screens.

To use the remote control, aim it at the infrared window above the video screen and press the desired remote control button. Direct sunlight or very bright light may affect the ability of the entertainment system to receive signals from the remote control. If the remote control does not seem to be working, the batteries may need to be replaced. Objects blocking the line of sight may affect the function of the remote control.

If the remote control is to be stored for a long period of time, remove the batteries and keep them in a cool, dry place. Do not store the remote control in heat or direct sunlight. This could damage the remote control. Keep the remote control stored in a cool, dry place.

Wireless headphones allow for rear seat passengers to use the Dual Headrest DVD player without disturbing the listening of front seat passengers. The wireless headphones receive audio signals from the infrared (IR) transmitters on the overhead console. This transmission is line of sight only, so audio quality will be degraded if anything blocks the transmitter signal from reaching the headphones, or if the headphones are placed in the front of the vehicle. On some models, the infrared transmitter will have red LEDs illuminated when activated.

The wireless headphones include 2 channels. This allows rear seat passengers to utilize both screens individually without disturbing one another.

Each set of headphones has a rotary volume control. To adjust the volume, adjust this control. The headphones may automatically turn OFF if they lose the infrared signal from the system for approximately 4 minutes in order to preserve their battery power. The signal may be lost if the system is turned off or if the headphones are out of range of the infrared signal transmitters that are located near the video display screen.

The AUX input jacks are standard color-coded RCA-style jacks. Video is yellow, right audio is red, and left audio is white. The jacks are located on the front of the monitor. A number of devices may be plugged into the AUX jacks, including, but not limited to video game consoles, digital cameras, camcorders, or other devices. Audio only sources can be played through the AUX jacks from portable audio devices.

Audio from the DVD player or auxiliary inputs may be heard through the following possible sources

  1. Wireless infrared headphones
  2. Vehicle speakers - via the FM transmitter (if equipped)
  3. Wired headphone jacks on each monitor

The Dual Headrest DVD system will always transmit the audio signal by infrared to the wireless headphones, if there is audio available. The Dual Headrest DVD system may be capable of outputting audio to the vehicle speakers via the FM transmitter. Once the correct FM frequency is selected as an audio source on the radio you may adjust the speaker volume on the radio to control the volume of the audio to the speakers. Only one audio source can be heard through the vehicle's speakers at a time. The audio source being used is specified by the A/V (audio/video) source selected on the driver side head restraint monitor.

The Dual Headrest DVD system is capable of outputting audio through the wired headphone jacks on the monitors.

Each headrest monitor is equipped with a 2.5 mm jack for wired headphones. To use the wired headphones, plug the headphones into the jacks. The headphones can be used to listen to any source the Dual Headrest DVD system can source.