Contents Wiring diagrams Section: Suspension Front All sections

Suspension General Diagnosis Buick LaCrosse I

Suspension Front 3 illustrations ~1110 words

Trim Height Specifications

VehicleSuspension RPOD (Curb)J (Curb)K (Curb)Z (Curb)
Buick 4 DoorFE1273 mm (10.7 in)238 mm (9.4 in)232 mm (9.1 in)48 mm (1.9 in)
FE2273 mm (10.7 in)237 mm (9.3 in)235 mm (9.3 in)48 mm (1.9 in)

Trim Height Specifications

Scheme 9

Scheme 9

The Z Height is measured in line with the wheel center

  1. 1 represents the center of the rear bushing bolt.
  2. 2 represents the lowest inboard point on the ball.

Scheme 10

Scheme 10

The D Height (represented as 1 on the figure) is measured from a point 30 mm outboard of the rear brake hose bracket bolt centerline to the bolt of the trailing arm to the steering knuckle.

Scheme 11

Scheme 11

Begin the system diagnosis by reviewing the system Description and Operation. Reviewing the Description and Operation information will help you determine the correct symptom diagnostic procedure when a malfunction exists. Reviewing the Description and Operation information, and the vehicle RPO, will also help you determine if the condition described by the customer is normal operation. Refer to Symptoms - Suspension General Diagnosis in order to identify the correct procedure for diagnosing the system and where the procedure is located.

IMPORTANTThe following steps must be completed before using the symptom tables.
  1. Determine whether the vehicle is equipped with an electrically assisted or active suspension system. Perform electrical diagnosis prior to beginning mechanical diagnosis.
  2. Review the system description and operation in order to familiarize yourself with the system functions. Refer to the appropriate description and operation: «General Description»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#front-suspension-system__general-description) in Front Suspension «General Description»(/buick/lacrosse/i-2004-2009/remont/suspension-rear/#rear-suspension-system__general-description) in Rear Suspension «General Description»(/buick/lacrosse/i-2004-2009/remont/wheel-tire-system/#tires-and-wheels__general-description) in Tires and Wheels

Visual/Physical Inspection

  1. Inspect for aftermarket devices which could affect the operation of any of the Suspension subsystems.
  2. Inspect the easily accessible or visible system components for obvious damage or conditions which could cause the symptom.
  3. Inspect for proper tire size and inflation pressure. Refer to «Label - Vehicle Certification, Tire Place Card, Anti-Theft and Service Parts ID»(/buick/lacrosse/i-2004-2009/remont/hoistjack/#general-information) in General Information.

Symptom List

Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom

  1. «Ride Diagnosis»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__ride-diagnosis)
  2. «Vehicle Leads/Pulls»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__vehicle-leadspulls)
  3. «Body Leans or Sways in Corners»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__body-leans-or-sways-in-corners)
  4. «Suspension Bottoms»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__suspension-bottoms)
  5. «Torque Steer»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__torque-steer)
  6. «Memory Steer»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__memory-steer)
  7. «Poor Directional Stability»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__poor-directional-stability)
  8. «Noise Diagnosis - Front Suspension»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__noise-diagnosis-front-suspension)
  9. «Noise Diagnosis - Rear Suspension»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__noise-diagnosis-rear-suspension)
  10. «Struts or Shock Absorbers On-Vehicle Testing»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__struts-or-shock-absorbers-on-vehicle-testing)
  11. «Wheel Bearings Diagnosis»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__wheel-bearings-diagnosis)

Ride Diagnosis

StepActionYesNo
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2IMPORTANT: Verify the vehicle suspension package RPO. Verify that the ride is too soft or too hard.Does the vehicle ride normally?System OKGo to Step 3
3Check the tire inflation and adjust to specifications. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Did you adjust the tire pressure?Go to Step 6Go to Step 4
4Inspect the vehicle trim height. Refer to Trim Height Inspection Procedure . Did you find and correct the condition?Go to Step 6Go to Step 5
5Inspect the following suspension components for wear or damage. The strut and shock absorbers. Refer to Struts or Shock Absorbers On-Vehicle Testing . The springs. Refer to Strut, Strut Component and/or Spring Replacement , in Front Suspension or Strut, Strut Component and/or Spring Replacement in Rear Suspension. Did you complete the inspection and make any corrections?Go to Step 6
6Drive the vehicle in order to verify the repair. Did you correct the condition?System OKGo to Step 3
IMPORTANT
Verify the vehicle suspension package RPO.

Ride Diagnosis

Vehicle Leads/Pulls

StepActionYesNo
DEFINITION: At a constant highway speed on a typical straight road, lead/pull is the amount of effort required at the steering wheel to maintain the vehicle's straight path.
1Did you review the General Description and perform the visual/physical inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Road test the vehicle in order to verify the complaint. Does the vehicle operate normally?System OKGo to Step 3
3Inspect the tire/wheel assemblies for: Correct tire pressure. See tire placard. Correct tire size. See tire placard. Abnormal tire wear or damage Did you find and correct the condition?Go to Step 9Go to Step 4
4Perform the Radial Tire Lead/Pull Correction in Tires and Wheels. Did you find and correct the condition?Go to Step 9Go to Step 5
5Inspect and correct/adjust the suspension and steering systems for: Vehicle trim height-Refer to Trim Height Specifications . Excessively worn, loose, or damaged components Did you find and correct the condition?Go to Step 9Go to Step 6
6Inspect the brake system for brake drag. With the vehicle suspended on a hoist, brake drag can be identified by rotating each wheel several times and observing whether more force is need to rotate the left wheel or the right wheel. Refer to Diagnostic Starting Point - Disc Brakes in Disc Brakes. Did you find and correct the condition?Go to Step 9Go to Step 7
7Inspect the wheel alignment and adjust as necessary. Refer to Measuring Wheel Alignment in Wheel Alignment. Did you correct the condition?Go to Step 9Go to Step 8
8Inspect the steering gear for unequal effort. The vehicle must be suspended on a hoist, the engine running, and the transmission in park or neutral. Grasp the tire assembly and manually simulate a turn from the left of center and the right of center observing whether more force is needed to turn to the left or to the right. If this condition exists replace the steering gear. Did you correct the condition?System OKGo to Step 3
9Operate the vehicle in order to verify the repair. Did you correct the condition?System OKGo to Step 3

Vehicle Leads/Pulls

Body Leans or Sways in Corners

StepActionYesNo
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Verify the vehicle leans or sways in corners. Does the vehicle operate normally?System OKGo to Step 3
3Inspect the following components for wear or damage: The front coil springs The rear coil springs Are the components worn or damaged?Go to Step 5Go to Step 4
4Inspect the stabilizer shaft link for wear or damage. Is the stabilizer shaft link worn or damaged?Go to Step 6Go to Step 2
5Replace the springs. Refer to the appropriate procedure: Strut, Strut Component and/or Spring Replacement in Front Suspension Strut, Strut Component and/or Spring Replacement in Rear Suspension Did you complete the repair?Go to Step 7
6Replace the stabilizer shaft link. Refer to the appropriate procedure: Stabilizer Shaft Link Replacement in Front Suspension Stabilizer Shaft Link Replacement in Rear Suspension Did you complete the repair?Go to Step 7
7Operate the vehicle in order to verify the repair. Did you correct the condition?System OKGo to Step 3

Body Leans Or Sways In Corners

Suspension Bottoms

StepActionYesNo
DEFINITION: A loud bang or thump that can usually be felt and/or heard when the vehicle is driven over bumps. This condition is commonly noticed when the vehicle trim height is too low.
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Verify that the suspension bottoms. Does the vehicle operate normally?System OKGo to Step 3
3Check for vehicle overloading and correct the overloading condition as necessary. Refer to Label - Vehicle Certification, Tire Place Card, Anti-Theft and Service Parts ID in General Information. Did you find and correct the condition?Go to Step 6Go to Step 4
4Inspect the following components: Inspect the struts. Refer to Struts or Shock Absorbers On-Vehicle Testing . Inspect for damaged coil springs and replace as necessary. Refer to Strut, Strut Component and/or Spring Replacement in Front Suspension or Strut, Strut Component and/or Spring Replacement in Rear Suspension. Did you find and correct the condition?Go to Step 6Go to Step 5
5Inspect the vehicle trim height. Refer to Trim Height Inspection Procedure . Did you complete the trim height inspection procedure?Go to Step 6
6Operate the vehicle in order to verify the repair. Did you correct the condition?System OKGo to Step 3

Suspension Bottoms

Torque Steer

StepActionYesNo
DEFINITION: On a dry, smooth, flat road, the vehicle has a left or right steering force during acceleration that is eliminated when the transmission is shifted into NEUTRAL. The level of the steering force is usually (but not always) dependent on the amount of torque which is applied by the engine.
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Drive the vehicle on a straight, smooth, flat road. Press the accelerator and momentarily release the steering wheel. Repeat this test with the vehicle traveling in the opposite direction in order to eliminate crosswind effects. Lead/pull caused by unlevel roads and crosswinds are considered normal. Does the vehicle exhibit torque steer when the accelerator is pressed?Go to Step 3System OK
3Drive the vehicle on a straight, smooth, flat road at 64-97 km/h (40-60 mph). Remove your foot from the accelerator. Shift the transmission into NEUTRAL in order to allow the vehicle to coast. Momentarily release the steering wheel and note any change in the direction of the vehicle. Repeat this test with the vehicle traveling in the opposite direction in order to eliminate crosswind effects. Lead/pull caused by unlevel roads and crosswinds are considered normal. Does the vehicle direction change when the steering wheel is momentarily released?Go to Vehicle Leads/PullsGo to Step 4
4Inspect the front suspension for worn or damaged components and repair as necessary. Did you find and correct the condition?Go to Step 7Go to Step 5
5Inspect the vehicle trim height. Refer to Trim Height Inspection Procedure . Did you find and correct the condition?Go to Step 7Go to Step 6
6Inspect for worn or damaged powertrain mounts. Replace as necessary. Refer to Engine Mount Inspection in Engine Mechanical-3.6L and Transmission Mount Inspection in Automatic Transaxle - 4T65-E. Did you complete the inspection/repair?Go to Step 7
7Operate the vehicle in order to verify the repair. Did you correct the condition?System OKGo to Step 3

Torque Steer

Memory Steer

StepActionYesNo
DEFINITION: The steering wheel does not return to center after completing a turn.
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Verify that memory steer is present. Does the system operate normally?System OKGo to Step 3
3Check the tire inflation and adjust to specifications. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Did you adjust the tire pressure?Go to Step 16Go to Step 4
4Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in General Information. Lubricate the tie rod ends and the ball joints if applicable. Inspect the suspension system for worn or damaged components. Repair as necessary. Did you find and correct the condition?Go to Step 16Go to Step 5
5Rotate the steering wheel ONE revolution in both directions. Rotate the steering wheel back to the original position. Was the steering wheel abnormally difficult to rotate in either direction?Go to Step 6Go to Step 10
6Remove the steering column pinch bolt in order to disengage the column from the steering system. IMPORTANT: Do NOT rotate the steering wheel more than one complete revolution. Note the position of the steering wheel and rotate the steering wheel ONE revolution in both directions. Rotate the steering wheel back to the original position. Was the steering wheel abnormally difficult to rotate in either direction?Go to Step 15Go to Step 7
7Remove the front tire and wheel assemblies. Refer to Tire and Wheel Removal and Installation in Tire and Wheel. Disconnect both of the outer tie rod ends from the steering knuckles. Refer to Rack and Pinion Outer Tie Rod End Replacement in Power Steering System. Use your hands in order to move the tie rod ends. Are either of the tie rod ends abnormally difficult to move?Go to Step 11Go to Step 8
8Inspect for binding strut bearings or ball joints. Use your hands to rotate the steering knuckle inboard and outboard. Are either of the steering knuckles abnormally difficult to move?Go to Step 9Go to Step 14
9Disconnect the strut from the steering knuckle. Use your hands to rotate the strut. Is the strut abnormally difficult to rotate?Go to Step 12Go to Step 13
10Inspect the wheel alignment and adjust as necessary. Refer to Measuring Wheel Alignment in Wheel Alignment. Did you complete the wheel alignment?Go to Step 16
11Replace the outer tie rod end. Refer to Rack and Pinion Outer Tie Rod End Replacement in Power Steering System. Did you complete the repair?Go to Step 16
12Replace the strut bearing. Refer to Strut, Strut Component and/or Spring Replacement in Front Suspension. Did you complete the repair?Go to Step 16
13Replace the lower control arm. Refer to Lower Control Arm Replacement in Front Suspension. Did you complete the repair?Go to Step 16
14Replace the steering gear. Refer to Power Steering Gear Replacement in Power Steering System. Did you complete the repair?Go to Step 16
15Repair or replace the steering column as necessary. Refer to Steering Column Replacement in Steering Wheel and Column. Did you complete the repair?Go to Step 16
16Operate the vehicle in order to verify the repair. Did you correct the condition?System OKGo to Step 3
IMPORTANT
Do NOT rotate the steering wheel more than one complete revolution.

Memory Steer

Poor Directional Stability

StepActionYesNo
DEFINITION: Driver is unable to maintain consistent, predictable vehicle driving control in any direction.
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Verify that the directional stability is poor. Does the system operate normally?System OKGo to Step 3
3Ensure that the tires are all the same size, make, and adequate tread depth. Repair as necessary. Ensure that all of the tires are inflated to the correct pressure. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Does the vehicle still exhibit poor directional stability?Go to Step 4System OK
4Inspect the stabilizer shaft, links, and insulators for wear or damage. Replace as necessary. Refer to the following: Stabilizer Shaft Replacement in Front Suspension Stabilizer Shaft Link Replacement in Front Suspension Stabilizer Shaft Insulator Replacement in Front Suspension Does the vehicle still exhibit poor directional stability?Go to Step 5System OK
5Inspect the lower control arms, ball joints and tie rods for wear or damage. Repair as necessary. Refer to the following: Lower Control Arm Replacement in Front Suspension Lower Ball Joint Replacement in Front Suspension Rack and Pinion Outer Tie Rod End Replacement in Power Steering System Does the vehicle still exhibit poor directional stability?Go to Step 6System OK
6Inspect the wheel bearings/hubs for looseness or excessive lateral runout. Refer to Wheel Bearings Diagnosis . Does the vehicle still exhibit poor directional stability?Go to Step 7System OK
7Inspect the vehicle trim height. Refer to Trim Height Inspection Procedure . Repair as necessary. Does the vehicle still exhibit poor directional stability?Go to Step 8System OK
8Inspect and adjust the wheel alignment as necessary. Refer to Measuring Wheel Alignment in Wheel Alignment. Does the vehicle still exhibit poor directional stability?Go to Step 9System OK
9Inspect the steering gear and steering column for looseness. Refer to Power Steering System Test Procedure in Power Steering System. Repair as necessary. Did you complete the repair?Go to Step 10
10Operate the vehicle in order to verify the repair. Did you correct the condition?System OKGo to Step 3

Poor Directional Stability

Noise Diagnosis - Front Suspension

StepActionYesNo
DEFINITION: Any noise emitted from the front of the vehicle that is induced by VEHICLE SPEED or DRIVING TERRAIN as related to the front suspension.
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Attempt to duplicate the condition. Road test the vehicle. Did you duplicate the condition?Go to Step 3System OK
3Is the noise reactive to vehicle load or speed?Go to Step 4Go to Step 7
4Inspect the tires for the following condition: Proper tire inflation and adjust as necessary - Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Unusual tire wear - Refer to Vibration Analysis - Tire and Wheel in Vibration Diagnosis and Correction. Inspect the wheel nuts for looseness and tighten as necessary. Refer to Fastener Tightening Specifications in Tires and Wheels. Did you find and correct the condition?Go to Step 14Go to Step 5
5Inspect the front wheel bearings. Refer to Wheel Bearings Diagnosis . Did you find and correct the condition?Go to Step 14Go to Step 6
6Inspect for transaxle noise. Refer to Symptoms - Automatic Transmission in Automatic Transaxle - 4T65-E. Did you find and correct the condition?Go to Step 14Go to Step 7
7Bounce the front of the vehicle in order to duplicate the noise. Did you duplicate the noise?Go to Step 8Go to Step 9
8Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in General Information. Inspect the front suspension components for looseness. Refer to Fastener Tightening Specifications Inspect the front suspension components for damage and repair as necessary. Did you find and correct the condition?Go to Step 14Go to Step 9
9Install the J 39570 Chassis Ear or equivalent. Bounce the front of the vehicle, using the J 39570 or equivalent, in order to locate the source of the noise. If necessary road test the vehicle. Repair or replace any damaged components as necessary. Did you find and correct the condition?Go to Step 14Go to Step 10
10Inspect the ball joints and steering components for the following conditions. Lack of lubrication where applicable Looseness in the ball joints - Refer to Ball Joint Inspection . Looseness in the steering linkage Looseness in the tie rods - Refer to Rack and Pinion Outer Tie Rod End Replacement or Rack and Pinion Inner Tie Rod Replacement in Power Steering System. Did you find and correct the condition?Go to Step 14Go to Step 11
11Inspect for damaged shock absorbers. Refer to Struts or Shock Absorbers On-Vehicle Testing . Did you find and correct the condition?Go to Step 14Go to Step 12
12Inspect the front stabilizer shaft and stabilizer shaft links for damage and repair as necessary. Refer to Stabilizer Shaft Replacement or Stabilizer Shaft Link Replacement in Front Suspension. Did you find and correct the condition?Go to Step 14Go to Step 13
13Inspect for control arm damage and repair as necessary. Refer to Lower Control Arm Replacement in Front Suspension. Did you find and correct the condition?Go to Step 14
14Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 3

Noise Diagnosis - Front Suspension

Noise Diagnosis - Rear Suspension

StepActionYesNo
DEFINITION: Any noise emitted from the rear of the vehicle that is induced by VEHICLE SPEED or DRIVING TERRAIN as related to the rear suspension.
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Attempt to duplicate the condition. Road test the vehicle. Did you duplicate the condition?Go to Step 3System OK
3Is the noise reactive to vehicle load or speed?Go to Step 4Go to Step 6
4Perform the following Inspections: Inspect and adjust the tire Inflation. Refer to Tire Inflation Pressure Specifications in Maintenance and Lubrication. Inspect for unusual tire wear. Refer to Vibration Analysis - Tire and Wheel in Vibration Diagnosis and Correction. Inspect the wheel nuts for looseness. Refer to Fastener Tightening Specifications in Tires and Wheels. Did you find and correct the condition?Go to Step 10Go to Step 5
5Inspect the rear wheel bearings. Refer to Wheel Bearings Diagnosis . Did you find and correct the condition?Go to Step 10Go to Step 6
6Bounce the rear of the vehicle in order to duplicate the noise. Did you duplicate the noise?Go to Step 7Go to Step 9
7Raise the vehicle. Refer to Lifting and Jacking the Vehicle in General Information. Inspect the rear suspension components for looseness. Refer to Fastener Tightening Specifications in Rear Suspension. Inspect the rear suspension components for damage and repair as necessary. Did you find and correct the condition?Go to Step 10Go to Step 8
8Inspect the rear shock absorber. Refer to Struts or Shock Absorbers On-Vehicle Testing . Did you find and correct the condition?Go to Step 10Go to Step 9
9Install the J 39570 Chassis Ear or equivalent. Bounce the rear of the vehicle, using the J 39570 or equivalent, in order to locate the source of the noise. If necessary, road test the vehicle. Repair or replace any defective component as necessary. Did you find and correct the condition?Go to Step 10System OK
10Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 3

Noise Diagnosis - Rear Suspension

Ball Joint Inspection

StepActionValuesYesNo
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in General Information. Clean the ball joint and inspect the seal for damage. Is the ball joint seal damaged?Go to Step 6Go to Step 3
3Check the wheel bearing for looseness. Refer to Wheel Bearings Diagnosis in Suspension General Diagnosis. Did you find and correct the condition?Go to Step 7Go to Step 4
4IMPORTANT: Remove tension from the ball joints. Check the ball joint for horizontal looseness using the following procedure: Position the J 8001 against the lowest outboard point of the wheel rim. Rock the wheel in and out while reading the dial indicator. Does the dial indicator measure greater than the specified value?3.18 mm (0.125 in)Go to Step 6Go to Step 5
5IMPORTANT: Remove tension from the ball joints. Check the ball joint for vertical looseness using the following procedure: Install the J 8001 . Move the ball joint up and down while reading the dial indicator. Does the dial indicator measure greater than the specified value?3.18 mm (0.125 in)Go to Step 6Go to Step 7
6Replace the ball joint. Refer to Lower Ball Joint Replacement in Front Suspension. Did you complete the repair?Go to Step 7
7Operate the system in order to verify the repair. Did you correct the condition?System OKGo to Step 2
IMPORTANT
Remove tension from the ball joints.
IMPORTANT
Remove tension from the ball joints.

Ball Joint Inspection

Struts or Shock Absorbers On-Vehicle Testing

StepActionYesNo
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Verify that the customer's concern is present. Does the vehicle operate normally?System OKGo to Step 3
3IMPORTANT: A light film of oil on the top portion of the shock reservoir is normal. Inspect each strut or shock absorber for external fluid leakage.Is a strut or shock absorber leaking?Go to Step 5Go to Step 4
4Use your hands in order to lift up and push down each corner of the vehicle 3 times. Remove your hands from the vehicle. Locate a shock or strut that exceeds 2 cycles. Did you locate shock or strut that exceeds 2 cycles?Go to Step 5Go to Step 6
5IMPORTANT: Inspect the vehicle trim height in order to correct any possible causes of shock/strut failures. Refer to Trim Height Inspection Procedure . Replace the strut or shock absorber. Refer to Strut, Strut Component and/or Spring Replacement in Front Suspension or Strut Assembly Replacement in Rear Suspension.Did you complete the repair?Go to Step 6
6Operate the vehicle in order to verify the repair. Did you correct the condition?System OKGo to Step 3
IMPORTANT
A light film of oil on the top portion of the shock reservoir is normal.
IMPORTANT
Inspect the vehicle trim height in order to correct any possible causes of shock/strut failures. Refer to Trim Height Inspection Procedure .

Struts Or Shock Absorbers On-Vehicle Testing

Wheel Bearings Diagnosis

StepActionValuesYesNo
1Did you review the General Description and perform the necessary inspections?Go to Step 2Go to Symptoms - Suspension General Diagnosis
2Install the J 39570 Chassis Ear. IMPORTANT: A noise heard during left turns is a good indicator of a noisy right wheel bearing. A noise heard during right turns is a good indicator of a noisy left wheel bearing. Road test the vehicle to verify the location of the noise. Drive the vehicle on a smooth road at a moderate speed range. While driving, turn the wheel to the left and the right to apply loads to each wheel corner. Is the noise present at the wheel bearing?48-72 kph (30-45 mph)Go to Step 7Go to Step 3
3Raise and support the vehicle. Refer to Lifting and Jacking the Vehicle in General Information. Remove the tire and wheel. Refer to Tire and Wheel Removal and Installation in Tires and Wheels. Ensure the wheel drive shaft nut is properly tightened. Refer to Fastener Tightening Specifications in Wheel Drive Shafts. Are the nuts fastened to the correct specified value?Go to Step 4Go to Step 8
4IMPORTANT: Support the vehicle by the lower control arms or the rear axle to prevent movement during wheel bearing/hub inspection. Mount and secure the J 8001 Dial Indicator to the steering knuckle. Firmly push the hub flange towards the vehicle. Ensure that the dial indicator contacts the vertical surface of the hub as close as possible to the center of the flange. Firmly pull the hub flange away from the vehicle in order to inspect the total travel indicator by the dial indicator. Is the measurement greater then the specified value?0.127 mm (0.005 in)Go to Step 7Go to Step 5
5Inspect for tire or wheel damage. Refer to Tire and Wheel Assembly Runout Measurement - On-Vehicle in Vibration Diagnosis and Correction. Did you find and correct the condition?Go to Step 9Go to Step 6
6Inspect the front and/or rear suspension. Refer to Noise Diagnosis - Front Suspension or Noise Diagnosis - Rear Suspension . Did you find and correct the condition?Go to Step 9Go to Step 2
7Replace the wheel bearing. Refer to Wheel Bearing/Hub Replacement - Front in Front Suspension, or Wheel Bearing/Hub Replacement - Rear in Rear Suspension. Did you complete the repair?Go to Step 9
8Remove the old wheel drive shaft nut and install a NEW wheel drive shaft nut. Tighten to the specified value. Refer to Fastener Tightening Specifications in Wheel Drive Shafts. Did you complete the repair?Go to Step 9
9Road test the vehicle to verify the repair. Does the vehicle operate normally?System OKGo to Step 3
IMPORTANT
A noise heard during left turns is a good indicator of a noisy right wheel bearing. A noise heard during right turns is a good indicator of a noisy left wheel bearing.
IMPORTANT
Support the vehicle by the lower control arms or the rear axle to prevent movement during wheel bearing/hub inspection.

Wheel Bearings Diagnosis

Trim Height Measurements

Trim height is a predetermined measurement relating to vehicle ride height. Incorrect trim heights can cause bottoming out over bumps, damage to the suspension components and symptoms similar to wheel alignment problems. Inspect the trim heights when diagnosing suspension concerns and before checking the wheel alignment.

Perform the following before measuring the trim heights

  1. Set the tire pressures to the pressure shown on the certification label. Refer to «Label - Vehicle Certification, Tire Place Card, Anti-Theft and Service Parts ID»(/buick/lacrosse/i-2004-2009/remont/hoistjack/#general-information) in General Information.
  2. Inspect the fuel level. Add additional weight if necessary to simulate a full tank.
  3. Verify the rear compartment is empty except for the spare tire.
  4. Ensure the vehicle is on a level surface, such as an alignment rack.
  5. Close the doors.
  6. Close the hood.
  7. All dimensions are measured vertical to the ground. Trim heights should be within 13 mm (0.5 in) to be considered correct.

Z Height Measurement

The Z height dimension measurement determines the proper ride height for the front end of the vehicle. There is no adjustment procedure. Repair may require replacement of suspension components.

  1. Lift the front bumper of the vehicle up about 38 mm (1.5 in).
  2. Gently remove your hands. Let the vehicle settle.
  3. Repeat this operation for a total of 3 times.
  4. Measure from the pivot bolt center line down to the lower corner of the lower ball joint in order to obtain the Z height measurement.
  5. Push the front bumper of the vehicle down about 38 mm (1.5 in).
  6. Gently remove your hands.
  7. Allow the vehicle to settle into position.
  8. Repeat the jouncing operation 2 more times for a total of 3 times.
  9. Measure the Z dimension.
  10. The true Z height dimension number is the average of the high and the low measurements. Refer to «Trim Height Specifications»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__trim-height-specifications) .

D Height Measurement

The D height dimension measurement determines the proper rear end ride height. There is no adjustment procedure. Repair may require replacement of suspension components.

  1. With the vehicle on a flat surface, lift upward on the rear bumper 38 mm (1.5 in).
  2. Gently remove your hands. Allow the vehicle to settle into position.
  3. Repeat the jouncing operation 2 more times for a total of 3 times.
  4. The D height is measured from a point 30 mm (1.1 in) outboard of the rear brake hose bracket bolt centerline to the bolt centerline of the trailing arm to the knuckle attachment.
  5. Push the rear bumper downward to 38 mm (1.5 in).
  6. Gently remove your hands. Allow the vehicle to settle into position.
  7. Repeat the jouncing operation 2 more times for a total of 3 times.
  8. Measure the D height dimension.
  9. The true D height dimension number is the average of the high and the low measurements. Refer to «Trim Height Specifications»(/buick/lacrosse/i-2004-2009/remont/suspension-front/#suspension-general-diagnosis__trim-height-specifications) .
  10. If these measurements are out of specifications, inspect for the following conditions: Improper weight distribution Collision damage Worn or damaged suspension components

Special Tools

Special Tools Illustration Tool Number/Description J 8001 Dial Indicator J 39570 Chassis Ear

See also:
General Description
General Description
General Description
Label - Vehicle Certification, Tire Place Card, Anti-Theft and Service Parts ID
Tire Inflation Pressure Specifications
Strut, Strut Component and/or Spring Replacement
Strut, Strut Component and/or Spring Replacement
Radial Tire Lead/Pull Correction
Diagnostic Starting Point - Disc Brakes
Measuring Wheel Alignment
Engine Mount Inspection
Transmission Mount Inspection
Lifting and Jacking the Vehicle
Tire and Wheel Removal and Installation
Rack and Pinion Outer Tie Rod End Replacement
Steering Column Replacement
Vibration Analysis - Tire and Wheel
Fastener Tightening Specifications
Symptoms - Automatic Transmission
Fastener Tightening Specifications
Fastener Tightening Specifications
Fastener Tightening Specifications
Tire and Wheel Assembly Runout Measurement - On-Vehicle
Symptoms - Suspension General Diagnosis
Ride Diagnosis
Vehicle Leads/Pulls
Body Leans or Sways in Corners
Suspension Bottoms
Torque Steer
Memory Steer
Poor Directional Stability
Noise Diagnosis - Front Suspension
Noise Diagnosis - Rear Suspension
Struts or Shock Absorbers On-Vehicle Testing
Wheel Bearings Diagnosis
Trim Height Specifications
Ball Joint Inspection