Contents Section: Communication All sections

Condition - system status light "green" plus Audi S8 D3 рестайлинг

Communication ~159 words

Condition - system status light "green" plus

  1. Message "unable to contact OnStar" and disconnect
  2. Message "OnStar request ended"
  3. Nothing happens
  4. Or a cellular message

Indicates system cellular reception is affected. Proceed as follows

  1. Relocate vehicle to a more elevated or open area and repeat connection attempts. Depending on the local cellular/GPS traffic conditions, several connection attempts may be necessary (and are normal).

Shortcomings in the vehicles cellular/GPS antenna system also affects connectivity.

  1. Check all cellular/GPS antenna connections, and perform OBD program using Vehicle Diagnostic Testing and Information System VAS 5051 in mode "Vehicle Self Diagnosis" and/or "Guided Fault Finding". Check for DTCs related to antenna function.

If you are still unable to connect

  1. Record the VIN and customer details and call the OnStar Customer Care at 1-888-390-4050. Identify yourself to the advisor as an Audi technician. The advisor will verify the customers OnStar account is active. Further troubleshooting assistance may be given.