Error Codes
The audio system can display a few error codes when some problems are detected with the audio disc player, the audio disc, the XM radio, the USB, or the anti-theft code. This is not a complete list of audio error codes. Refer to SYMPTOM TROUBLESHOOTING , or go to any official Honda service website for more service information.
| Error Code Displayed | Possible Cause | Solution |
|---|---|---|
| BAD DISC>PLEASE CHECK> OWNER'S MANUAL>PUSH EJECT | There is a problem with the disc player. A common problem is paper disc labels coming off the disc while in the player. | Try to eject the disc and try another one. If there is still a problem, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), or the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ). |
| HEAT ERROR | Disc player is hot. This can happen if the vehicle is parked out in the hot sun all day. | Park the vehicle in a cooler place for a while and try the disc player again. If the error code is still present, try another disc. If the error code is still present, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), or the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ). |
| UNPLAYABLE FILE | Track/File format not supported. | Current track is skipped. The next supported track or file plays automatically. Verify that CD file names end in CD-DA. Verify that CD-R or CD-RW with compressed music formats end in MP3 or WMA. Other file formats like iTunes (AAC) or Ogg are not recognized. WMA files may have (DRM) copy protection and cannot be read. |
| MECH ERROR | CD label jammed in the mechanism. CD eject mechanism or motor is inoperative. CD spindle motor won't spin up the CD. | Press the EJECT button and hold it for 5 seconds. If the CD does not eject, try again. If the CD still won't eject, replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), or the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ). |
CD ERROR CODES
| Error Code Displayed | Possible Cause | Solution |
|---|---|---|
| FILE ERROR | The audio unit cannot read the file(s). | Check the files in the USB device. There is a possibility that the files have been damaged or are not supported. |
| MEDIA ERROR UNSUPPORTED | Unsupported USB device is connected. | Connect the applicable USB device (see Owner's Manual). |
| USB LOADING | Data is being loaded from the USB device. | Check the files in the USB device. There is a possibility that the files have been damaged, or are not supported. |
| USB NO SONG | There are no files or files that are not supported on the USB device. | Check the files in the USB device. There is a possibility that the files have been damaged, or are not supported. |
| USB NO DATA | USB device is not connected. | If the code appears when the USB devices is connected, go to USB device does not function troubleshooting: With navigation (see USB DEVICE DOES NOT FUNCTION (WITH NAVIGATION) ) Without navigation (see USB DEVICE DOES NOT FUNCTION (WITHOUT NAVIGATION) ) |
USB ERROR CODES
| Error Code Displayed | Possible Cause | Solution |
|---|---|---|
| CODE ERROR 1 | Anti-theft code mismatch (1 st try). | Enter the correct anti-theft code. |
| CODE ERROR E | Anti-theft code mismatch (10 th try). | Remove the No. 15 (10 A) fuse in the under-hood fuse/relay box, then reinsert it. You will have 10 more tries to enter the correct anti-theft code. |
AUDIO UNIT ERROR CODES
| Error Code Displayed | Possible Cause | Solution |
|---|---|---|
| LOADING | XM radio is acquiring audio or program information. | Wait until the radio receives the information. |
| OFF AIR | XM channel not in service. | Try another XM channel. |
| NO SIGNAL | Loss of signal. | Both terrestrial and satellite antennas have lost the signal. Park the vehicle outside with a clear view of the southern horizon. |
| UPDATING | XM radio is receiving information update from the network. | This message disappears once the update finishes. |
| CHECK ANTENNA | XM antenna error. | Repair an open or a short in the satellite antenna. Substitute a known-good XM antenna (see XM ANTENNA REPLACEMENT ), and recheck. If the error is gone, replace the original XM antenna. If the error is still present, replace the antenna lead. |
| ANTENNA ERROR | ||
| No signal from XM. | Check a known-good vehicle with XM radio. If the known-good vehicle has the same symptoms, contact XM Radio at 800-852-9696. |
XM ERROR CODES
Note. Do these checks with the vehicle parked outside with a clear view of the southern horizon.