Note. Check the vehicle battery condition first (see BATTERY TEST ). Check the connectors for poor connections or loose terminals.
- Turn the ignition switch to ON (II), or press the engine start/stop button to select the ON mode.
- Turn on the audio-navigation unit, and check the audio remote switch operation (volume up, volume down, CH (UP), CH (DOWN), MODE). Is the audio system operation OK? YES -Intermittent failure, the system is OK at this time. NO -Go to step 3.
- Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
- Do the Audio Remote Switch Test (see «AUDIO REMOTE SWITCH TEST»(/acura/tl/iv-2011-2014/remont/entertainment-systems/#audio-system) ). Is the audio remote switch OK? YES -Go to step 5. NO -Replace the audio remote, HFL-navigation voice control switch (see «STEERING WHEEL DISASSEMBLY/REASSEMBLY»(/acura/tl/iv-2011-2014/remont/manual-power-steering/#power-steering-system) ).
- Turn the ignition switch to LOCK (0), or press the engine start/stop button to select the OFF mode.
- Reconnect the audio remote, HFL-navigation voice control switch 12P connector.
- Disconnect audio-navigation unit connector A (24P). NOTE: Eject all the disc(s) before disconnecting the audio-navigation unit to prevent damaging the CD/DVD player's load mechanism.
- Measure the resistance between audio-navigation unit connector A (24P) terminals No. 5 and No. 16 as specified in the table. AUDIO REMOTE SWITCH TABLE Button held down VOL DOWN VOL UP CH(-) CH(+) MODE No button pressed Resistance about 100 ohms about 357 ohms about 775 ohms about 1.7 kohms about 3.7 kohms about 10 kohms Is the resistance OK? YES -Go to step 9. NO -Repair a short or high resistance in the wires between the audio-navigation unit and the audio remote switch. If the wires are OK, replace the cable reel (see «CABLE REEL REPLACEMENT»(/acura/tl/iv-2011-2014/remont/airbag/#supplemental-restraint-system) ).
- Disconnect the audio remote, HFL-navigation voice control switch 12P connector.
- Check for continuity between body ground and audio-navigation unit connector A (24P) terminals No. 5 and No. 16 individually. Is there continuity? YES -Repair a short to body ground in the wire(s) between the audio-navigation unit and the audio remote switch. If the wires are OK, replace the cable reel (see «CABLE REEL REPLACEMENT»(/acura/tl/iv-2011-2014/remont/airbag/#supplemental-restraint-system) ). NO -Substitute a known-good audio-navigation unit (including the HDD) (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/tl/iv-2011-2014/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ), then reconnect all of the connectors, and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(/acura/tl/iv-2011-2014/remont/entertainment-systems/#navigation-system__audio-navigation-unit-removalinstallation) ).