Note. Check the vehicle battery condition first (see BATTERY TEST ). Check the connectors for poor connections or loose terminals. Before troubleshooting, make sure you have anti-theft codes for the audio-navigation unit. After troubleshooting, enter the anti-theft codes for the audio-navigation unit.
- Turn the ignition switch to ON (II).
- Turn on the audio-navigation unit and check the audio remote switch operation (volume up, volume down, CH (UP), CH (DOWN), MODE). Is the audio-navigation unit operation OK? YES -Operation is normal. NO -Go to step 3.
- Test the audio remote switch (see «AUDIO REMOTE SWITCH TEST»(ref-510484-S03988465742012102300000) ). Is the audio remote switch OK? YES -Go to step 4. NO -Replace the audio remote switch (see «AUDIO REMOTE SWITCH TEST»(ref-510484-S03988465742012102300000) ).
- Turn the ignition switch to LOCK (0).
- Remove the audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(ref-510512-S04174865142012102300000) ), and disconnect audio-navigation unit connector A (24P). NOTE: Eject all the discs before removing the audio-navigation unit to prevent damaging the CD/DVD player's load mechanism.
- Reconnect the audio remote switch, and measure the resistance between audio-navigation unit connector A (24P) terminals No. 5 and No. 16 as specified in the table. AUDIO REMOTE SWITCH TABLE Button held down VOL DOWN VOL UP CH (-) CH (+) MODE (No button pressed) Resistance about 100 ohms about 357 ohms about 775 ohms about 1.7 kohms about 3.7 kohms about 10 kohms Is the resistance OK? YES -Substitute a known-good audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(ref-510512-S04174865142012102300000) ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(ref-510512-S04174865142012102300000) ). NO -Go to step 7.
- Disconnect the cable reel subharness 20P connector from the cable reel.
- Check for continuity between body ground and audio-navigation unit connector A (24P) terminals No. 5 and No. 16 individually. Is there continuity? YES -Go to step 9. NO -Substitute a known-good audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(ref-510512-S04174865142012102300000) ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see «AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION»(ref-510512-S04174865142012102300000) ).
- Disconnect the dashboard wire harness 20P connector from the cable reel.
- Check for continuity between body ground and audio-navigation unit connector A (24P) terminals No. 5 and No. 16 individually. Is there continuity? YES -Repair a short to body ground in the wire(s) between the audio-navigation unit and the cable reel. NO -Replace the cable reel (see «CABLE REEL REPLACEMENT»(ref-510461-S23303786522012102300000) ).