Home/Acura/MDX/Acura MDX II (2006-2010)/Repair manual/Audio System/Audio disc does not eject

Contents

Wiring diagrams Section: Audio System

General information

Symptom Troubleshooting Index

Overview

Speed-sensitive volume compensation (SVC)

Audio Unit Connector for Inputs and Outputs

Stereo Amplifier Connector for Inputs and Outputs

AcuraLink Control Unit (XM Receiver) Connector for Inputs and Outputs (With AcuraLink)

XM Receiver Connector for Inputs and Outputs (Without AcuraLink)

Interface Dial Connector for Inputs and Outputs

Auxiliary Jack Assembly Connector for Inputs and Outputs (Without rear entertainment)

Self-diagnostic Function

How to Obtain the Audio Unit Serial Number

Display Specifications

Error Codes

Poor AM or FM radio reception or interference

Power switch will not turn ON (No information display and no sound)

Audio unit power will not turn OFF

No sound is heard from speaker(s) (display is normal) (with navigation)

No sound is heard from speaker(s) (display is normal) (without navigation)

Radio preset memory is lost

Volume does not change

Volume does not increase with speed

Volume is too high or too low when driving at freeway speeds

Radio tuner does not change stations

Display does not dim or brighten with dimmer

Audio unit button illumination does not work

Audio disc does not load

Audio disc does not eject

Audio disc changer does not load all six discs

Audio disc changer does not move between discs

Audio disc does not play

Audio disc skips

Error code: XM NO SIGNAL or XM ANTENNA is displayed

XM radio display is blank and no station information is displayed (with AcuraLink)

XM radio display is blank and no station information is displayed (Without AcuraLink)

XM radio preset memory is lost (with AcuraLink)

XM radio preset memory is lost (without AcuraLink)

Poor or no sound with XM radio (Audio unit does display XM channels)

Audio remote switch does not work properly

Audio unit button does not work

Audio unit disc indicator does not work

Security indicator does not work properly

Sound Quality Diagnosis

Left/Right Channel ID

Phase Test

Electrical Noise Test

Individual Speaker Test

Sound Balance Test

Frequency Sweep

Sound Judging

Seek Stop Test

Audio Unit Removal/Installation

Center Speaker

Input Test

AcuraLink Control Unit (XM Receiver) Removal/Installation

All sections

Audio disc does not eject Acura MDX II

Audio System ~128 words

Audio disc does not eject

Note. Disc labels should not be used in the audio unit. They may damage the player mechanism. Check the connectors for poor connections or loose terminals. Check the vehicle battery condition first.

Turn the ignition switch to ON (II).
Turn on the audio unit. Does the system turn on? YES - Go to step 3. NO - Go to audio unit power switch will not turn ON (see «POWER SWITCH WILL NOT TURN ON (NO INFORMATION DISPLAY AND NO SOUND)»(/acura/mdx/ii-2006-2010/remont/entertainment-systems/#audio-system__power-switch-will-not-turn-on) ).
Check to see if the disc ejects correctly with no binding by pushing the EJECT button. Does the disc eject properly? YES - Operation is normal. NO - Replace the audio unit (see «AUDIO UNIT REMOVAL/INSTALLATION»(/acura/mdx/ii-2006-2010/remont/entertainment-systems/#audio-system__audio-unit-removalinstallation) ).