Auxiliary heater introduction
Note. The following troubleshooting diagnosis has been geared only towards left-hand drive vehicles and describes only these types of vehicles. In some cases, specified plugs and sockets may be assigned differently in right-hand drive vehicles, which can lead to incorrect interpretations during troubleshooting and to unforeseen accidents. Therefore, no work should be performed on right-hand drive vehicles without the correct wiring diagram and troubleshooting diagnosis description.
Auxiliary heater diagnosis software number: 0101
Cayenne as of model year 2003
General instructions/safety instructions
The following points must be observed during vehicle diagnosis
- After the battery is connected, volatile memories must be reprogrammed. In the case of radio coding and tuning, the customer must be informed of decoding and the deleted tuner memory.
- After troubleshooting or repairs, erase the fault memory with the 9588 Porsche System Tester II and carry out a test drive.
- After the test drive, read out the fault memory with the 9588 Porsche System Tester II again.
| WARNING | Danger! Danger of injury through triggering of driver's airbag Never hang the 9588 Porsche System Tester II over the steering wheel. |
| CAUTION | Danger! Risk of fire and explosion. |
- When operating auxiliary heater in fire and explosion endangered areas.
- When working on the fuel system, the respective applicable safety regulations must be observed.
| WARNING | Danger! Danger of poisoning, suffocation Do not operate the auxiliary heater in closed rooms without exhaust extraction system. |
| WARNING | Danger of injury and damage due to unusual vehicle handling when plugs or components are disconnected! Never disconnect plugs when the vehicle is in motion or drive the vehicle with plugs disconnected. Drive only with all parts fully installed and connected. |
| WARNING | Danger of personal injury from moving vehicle independently with gear engaged and engine running! Before starting the engine in a vehicle with manual transmission, take the vehicle out of gear and put the handbrake on firmly. Before starting the engine in a vehicle with automatic transmission, move the selector lever to position 'P' and put the handbrake on firmly. |
| CAUTION | Danger of damage due to improper handling of batteries and control module plug connections! Never disconnect battery with engine running Never start engine if battery terminal clamps are not connected securely Never puff off or push on plug connections for the control modules or other electronic components when the ignition is switched on. Always disconnect the negative terminal of the battery and pull off all plug connections to the vehicle electrical system control module when carrying out welding work on the vehicle |
Fault code setting conditions
Fault codes can be set in several circumstances, e.g.
- battery disconnected
- plug connections disconnected
- faulty coding
- power failure
- etc.
In these circumstances, no fault is present in the system and the fault memory must be erased.
Troubleshooting procedure
Troubleshooting can only be performed when the fault is present. In other words, specific troubleshooting can only be performed in accordance with instructions (given under Diagnosis/troubleshooting for each fault code) if the entry has the status 'present' in the fault memory.
If the fault is currently 'not present', please check the following
- Diagnosis conditions are met; if necessary perform a short test or test drive
- All plug connections and ground points of the affected current path are OK.
- Set all wiring harnesses of the affected current path to a state that corresponds to driving by pulling and shaking them (loose contact)
Diagnostic conditions
Note. Important! Always connect a suitable battery charging device to the vehicle electrical system battery or to the designated jump-start terminal before starting diagnosis. All unnecessary loads must also be switched off.
Note. The fault can only be identified if the requirements listed under 'Diagnostic conditions' are met. For this reason, the specified procedure must be observed after a fault is repaired: Erase fault memory. Satisfy the requirements listed under 'Diagnostic conditions'. Read out fault memory again
Possible causes of fault
Note. The 'possible causes of fault' that are responsible for the fault are listed here. Please note that in certain circumstances further faults can be stored in the fault memory after troubleshooting (e.g. if plugs are disconnected). After carrying out repairs, read out the fault memory of all control modules and erase any faults.
Diagnosis/troubleshooting
Note. The fault memory Info key [F8] on 9588 Porsche System Tester II can be used to access the 'extended fault memory'. The following information can be displayed
Note. The auxiliary heater control module is locked if the same fault has happened 3 times or 5 different faults have happened in succession.
Fault type
The following fault types are possible
- no display
- upper limit value exceeded
- lower limit value not reached
- no signal/communication
- short circuit to B+
- short circuit to ground
- implausible signal
- open circuit/short circuit to ground
- open circuit/short circuit to B+
- open circuit
- electrical fault in electric circuit
- please read out fault memory
- faulty
Fault status
The following status types are possible
- present
- not present
This information should be saved using the Save key [F4] and printed out.
Note. Visual inspection: During troubleshooting, please check first that the affected pins on the wiring harness plug connection are neither damaged nor corroded. The wiring and plugs of the affected components must also be checked for external damage and correct contacts. Repair damaged or corroded pins if possible, otherwise replace affected pins. Repair or replace damaged wires.
Note. Battery voltage and signals: A battery voltage of between 11.4 and 14.5 V is required for troubleshooting. This must be checked and provided if necessary. Both signals and voltages as well as components or fuses (input side) must be guaranteed on the vehicle electrical system.
Note. Specified resistance values are based on an ambient temperature of 20°C.
Auxiliary heater tools
| WARNING | Danger of personal injury while driving with special tools Never hang the Porsche System Tester II No. 9588 over the steering wheel |
Note. Plug contacts are optimally designed to suit the plug system. Operations on pins can cause contact problems. Always use suitable measurement tools, adapter plugs and test cable.
Identifying Battery Charging Device. Scheme 1
Identifying Porsche System Tester II (9588). Scheme 2
Identifying Commercially Available Digital Multimeter. Scheme 3
Identifying Measurement Tool Set (9684). Scheme 4
Identifying Auxiliary Heater Component Arrangement. Scheme 5
Wiring harness plug A auxiliary heater
| Pin | Designation | Pin | Designation |
|---|---|---|---|
| 1 | W bus | 2 | CAN Infotainment 'high' |
| 3 | CAN Infotainment 'low' | 4 | Shutoff valve |
| 5 | Not used | 6 | Metering pump |
PLUG A AUXILIARY HEATER TERMINALS REFERENCE
Wiring harness plug B auxiliary heater
| Pin | Designation | Pin | Designation |
|---|---|---|---|
| 1 | Terminal 30 | 2 | Terminal 31 |
PLUG A AUXILIARY HEATER TERMINALS REFERENCE
Auxiliary heater fault overview
| Fault code | Fault text | Fault effect |
|---|---|---|
| 0003 | Control unit faulty | No system function. |
| 0480 | No instrument cluster communication | No/limited system function |
| 0664 | Fuel supply display | Start command for auxiliary heater is ignored |
| 0667 | Outside temperature signal | No/limited system function |
| 0668 | Vehicle voltage, terminal 30 | Auxiliary heater does not function |
| 1126 | Signal for engine speed | Start command for pre-heat operation is ignored |
| 1233 | 3/2-way valve | Auxiliary heater does not function |
| 1299 | Gateway | Auxiliary heater control unit malfunction possible |
| 1305 | CAN Infotainment | Auxiliary heater does not function |
| 1320 | Air-conditioning system regulator control module | Auxiliary heater does not function Read out fault memory in air-conditioning system regulator control module |
| 1406 | No flame formation | Auxiliary heater does not function |
| 1407 | Flame interruption | Interruption of heating operation Auxiliary heater does not function |
| 1408 | Undervoltage cutout (fixed value) | Interruption of heating operation Auxiliary heater does not function |
| 1409 | Repeated flame open circuit | Interruption of heating operation Auxiliary heater does not function |
| 1410 | Heater overheated | Interruption of heating operation |
| 1412 | Glow pin with flame monitoring | Auxiliary heater does not function |
| 1413 | Metering pump | No fuel supply Auxiliary heater does not function |
| 1414 | Combustion air blower | Auxiliary heater does not function |
| 1415 | Circulating pump | No/limited system function |
| 1444 | Undervoltage cutout (automatic) | Undervoltage information via CAN Infotainment Interruption of heating operation Auxiliary heater does not function |
| 1488 | Coolant temperature sensor | Auxiliary heater does not function |
| 1491 | Glow pin for heating | Auxiliary heater does not function |
| 2085 | Control unit coded incorrectly | Auxiliary heater does not function |
| 2245 | Radio remote control connection | Switching auxiliary heater on/off via radio remote control not possible |
| 2251 | Control unit locked | Auxiliary heater does not function |
| 2519 | No display unit | Auxiliary heater does not function |
FAULT REFERENCE CHART
- Ignition on
- Internal auxiliary heater control unit function test
Possible cause of fault
- Auxiliary heater control unit faulty
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Battery positive voltage 9.76 V - 15 V
- Internal auxiliary heater control unit function test
- Open circuit in CAN Infotainment (no signal/communication)
- Auxiliary heater control unit faulty
Affected pins
Plug A for auxiliary heater control unit
- Pin 2 'CAN Infotainment (high)'
- Pin 3 'CAN Infotainment (low)'
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End |
| 2 | Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS . | Go to Step 3 | Work through faults --> End |
| 3 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Fuel supply warning light on
- Internal auxiliary heater control unit function test
- Fuel quantity in vehicle tank on Reserve (< 12 litres)
- Open circuit in CAN Infotainment (no signal/communication)
- Auxiliary heater control unit faulty
Plug A for auxiliary heater control unit
- Pin 2 'CAN Infotainment (high)'
- Pin 3 'CAN Infotainment (low)'
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End |
| 2 | Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS . | Go to Step 3 | Work through faults --> End |
| 3 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Open circuit in CAN Infotainment (no signal/communication)
- Implausible signal
- Electrical fault in electric circuit (plug contact problem)
- Auxiliary heater control unit faulty
Plug A for auxiliary heater control unit
- Pin 2 'CAN Infotainment (high)'
- Pin 3 'CAN Infotainment (low)'
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End |
| 2 | Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS . | Go to Step 3 | Work through faults --> End |
| 3 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Engine on
- Internal auxiliary heater control unit function test
- Above upper limit (vehicle electrical system voltage, terminal 30 with engine running over 15.8 V)
- Auxiliary heater control unit faulty
Plug B for auxiliary heater control unit
- Pin 1 'terminal 30'
- Pin 2 'terminal 31'
| WARNING | Danger of accident due to moving parts when working in engine compartment |
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
Note. Battery voltage: A battery voltage of between 11.4 and 14.5 V is required for the following troubleshooting procedure. This must be checked and provided, if necessary. On the vehicle electrical system, the voltage to the fuse (input side) must be guaranteed.
| Work instruction | Display OK | If not OK | ||
|---|---|---|---|---|
| 1 | Measure charge voltage/current on three-phase generator | Engine speed > 2,000 rpm. Measure charge voltage/current of generator. | 11.4 to 14.5 V Go to Step 2 | Wiring/regulator or diodes faulty. Repair wires or generator. --> End |
| 2 | Replace auxiliary heater | > End | ||
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Open circuit in CAN Infotainment (no signal/communication)
- Implausible signal
- Electrical fault in electric circuit (plug contact problem)
- Auxiliary heater control unit faulty
Plug A for auxiliary heater control unit
- Pin 2 'CAN Infotainment (high)'
- Pin 3 'CAN Infotainment (low)'
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End |
| 2 | Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS . | Go to Step 3 | Work through faults --> End |
| 3 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Electrical fault in electric circuit (plug contact problem)
- Short circuit to ground
- Short circuit to B+
- Open circuit in wiring
- Auxiliary heater control unit faulty
Plug A for auxiliary heater control unit
- Pin 4 '3/2-way valve output'
Plug on 3/2-way valve
- Pin 1 '3/2-way valve input'
- Pin 2 'terminal 31'
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
| Work instruction | Display OK | If not OK | ||
|---|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End | |
| 2 | Check wire in vehicle between auxiliary heater control unit and 3/2-way valve plug for open circuit | Switch off ignition Pull off plug A from auxiliary heater control unit Pull off plug of 3/2-way valve Measure resistance between pin 4 of plug A on auxiliary heater control unit and pin 1 on plug of 3/2-way valve | < 5 ohms Go to Step 3 | Repair wire or replace wiring harness --> End |
| 3 | Check wire in vehicle between auxiliary heater control unit and 3/2-way valve for short circuit to ground | Measure resistance between pin 1 on plug for 3/2-way valve and ground | Infinity ohms Go to Step 4 | Repair wire or replace wiring harness --> End |
| 4 | Check wire in vehicle between auxiliary heater control unit and 3/2-way valve for short circuit to B+ | Push on plug A of auxiliary heater control unit Switch on ignition Measure voltage between pin 1 on plug for 3/2-way valve and ground | < 0.3 V Go to Step 5 | Repair wire or replace wiring harness --> End |
| 5 | Check ground leads | Measure resistance between pin 2 on plug for 3/2-way valve and vehicle ground | < 5 ohms Go to Step 6 | Repair wire or replace wiring harness --> End |
| 6 | Replace auxiliary heater | > End | ||
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
Communication problem with the Gateway control unit.
- No signal/communication
Plug A for auxiliary heater control unit
- Pin 2 'CAN Infotainment (high)'
- Pin 3 'CAN Infotainment (low)'
Note. If there is no incoming signal/message via the CAN Infotainment using several control modules, the CAN Infotainment must be checked for open or short circuits. Refer to ' CHECKING INSTRUCTIONS/CAN DATA BUS '.
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in gateway control module | Go to Step 2 | Work through faults --> End |
| 2 | Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS . | Go to Step 3 | Work through faults --> End |
| 3 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Open circuit in CAN Infotainment (no signal/communication)
- Electrical fault in electric circuit (plug contact problem)
- Auxiliary heater control unit faulty
Plug A for auxiliary heater control unit
- Pin 2 'CAN Infotainment (high)'
- Pin 3 'CAN Infotainment (low)'
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End |
| 2 | Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS . | Go to Step 3 | Work through faults --> End |
| 3 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
Communication problem with all control modules via CAN Infotainment.
- CAN Infotainment is faulty
- No signal/communication
Plug A for auxiliary heater control unit
- Pin 2 'CAN Infotainment (high)'
- Pin 3 'CAN Infotainment (low)'
Note. If there is no incoming signal/message via the CAN Infotainment using several control modules, the CAN Infotainment must be checked for open or short circuits. Refer to ' CHECKING INSTRUCTIONS/CAN DATA BUS '.
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in air-conditioning system regulator control module | Go to Step 2 | Work through faults --> End |
| 2 | Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS . | Go to Step 3 | Work through faults --> End |
| 3 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Electrical fault in electric circuit (plug contact problem)
- Fuel deficiency (e.g. when the auxiliary heater was not switched on for a longer period)
- Fuel lines leak (before or after the metering pump)
- Interruption in fuel lines
- Metering pump does not function
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin connector on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wiring.
| CAUTION | Danger! Danger of fire due to leaking fuel. |
Note. The fuel supply of the auxiliary heater or metering pump must be ensured.
Note. Coolant temperature must be < 60 °C (140 °F) before the test!
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Erase fault memory in auxiliary heater control unit | Go to Step 2 | Go to Step 3 |
| 2 | Start up auxiliary heater | > End | Go to Step 3 |
| 3 | Perform 'drive link test' using 9718 PIWIS Tester | Go to Step 4 | |
| 4 | Erase fault memory in auxiliary heater control unit | > End | Go to Step 5 |
| 5 | Read out fault memory in auxiliary heater control unit | > End | Go to Step 6 |
| 6 | Work through faults | > End | Go to Step 7 |
| 7 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Electrical fault in electric circuit (plug contact problem)
- Fuel lines leak (before or after the metering pump)
- Interruption in fuel lines
- Flame monitor does not function
- Fuel tank fuel level at reserve
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin connector on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wiring.
| CAUTION | Danger! Danger of fire due to leaking fuel. |
Note. The fuel supply of the auxiliary heater or metering pump must be ensured.
Note. Coolant temperature must be < 60 °C (140 °F) before the test!
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Erase fault memory in auxiliary heater control unit | Go to Step 2 | Go to Step 3 |
| 2 | Start up auxiliary heater | > End | Go to Step 3 |
| 3 | Perform 'drive link test' using 9718 PIWIS Tester | Go to Step 4 | |
| 4 | Erase fault memory in auxiliary heater control unit | > End | Go to Step 5 |
| 5 | Read out fault memory in auxiliary heater control unit | > End | Go to Step 6 |
| 6 | Work through faults | > End | Go to Step 7 |
| 7 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
Undervoltage cutout (internal)
Note. The 'internal' threshold can be modified using the 9588 Porsche System Tester II in the 'Coding' menu item under 'Threshold'.
Note. Using the 9588 Porsche System Tester II, the menu item 'Coding' under 'Undervoltage cutout' can be switched to the value 'external' (12.2 V).
- Ignition on
- Internal auxiliary heater control unit function test
- Voltage limit value not reached (< 9.6 V)
- Electrical fault in electric circuit (plug contact problem)
- Open circuit in wiring
- Auxiliary heater control unit faulty
Connector B
- Pin 1 'terminal 30'
- Pin 2 'terminal 31'
Note. Visual inspection: In the next troubleshooting section, please check first that the affected fuses are not faulty. Replace faulty fuse(s) and determine and remedy the cause according to troubleshooting instructions. The affected 'pins' on the auxiliary heater control unit plug connection must be neither damaged nor corroded. The wiring of the affected components must also be checked for external damage. Repair damaged or corroded 'pins' if possible, otherwise replace affected 'pins'. Repair damaged wire or replace.
| Work instruction | Display OK | If not OK | ||
|---|---|---|---|---|
| 1 | Measure charge voltage/current on three-phase generator | Engine speed > 2,000 rpm. Measure charge voltage/current of generator. | 11.4 to 14.5 V Go to Step 2 | Wiring/regulator or diodes faulty. Repair wires or generator. --> End |
| 2 | Check terminal 30 power supply to auxiliary heater control unit | Switch off the ignition. Disconnect plug on auxiliary heater control unit. Measure voltage between 'pin 1 and ground'. | 11.4 to 14.5 V Go to Step 3 | Check whether fuses are faulty, check power supply lines for short circuit to ground: Go to Step 4 |
| 3 | Check terminal 31 ground to auxiliary heater control unit | Measure voltage between 'pin 2 and battery positive'. | 11.4 to 14.5 V Go to Step 4 | Check ground lead for short circuit to B+: Go to Step 5 |
| 4 | Check power supply lines for short circuit to ground | Switch off the ignition. Pull off plug on auxiliary heater control unit. Measure voltage between 'pin 1 and battery positive'. | < 0.3 V. Go to Step 5 | Short circuit to ground in auxiliary heater control unit plug leads 'pin 1 and fuse F4' in left fuse carrier. Repair wiring and replace faulty fuse(s). --> End |
| 5 | Check ground supply lines for short circuit to B+ | Measure voltage between 'pin 2 and body ground'. | < 0.3 V Go to Step 6 | Short circuit to B+ in auxiliary heater control unit plug leads and 'body ground'. Repair wiring and replace faulty fuse(s). --> End |
| 6 | Check power supply lines for open circuit | Switch off the ignition. Pull off plug on auxiliary heater control unit. Measure resistance between 'pin 1 and fuse F4' in fuse carrier at left of instrument panel. | < 0.5 ohms Go to Step 7 | Open circuit in auxiliary heater control unit plug leads 'pin 1 and fuse F4' in fuse carrier at left of instrument panel. Repair wiring. --> End |
| 7 | Check ground supply lines for open circuit | Measure resistance between 'pin 2 and body ground'. | < 0.5 ohms Go to Step 8 | Open circuit in auxiliary heater control unit plug leads 'pin 2 and body ground'. Repair wire(s). --> End |
| 8 | Check terminal 30 power supply at fuse | Measure voltage between fuse plug 'F4 and body ground' in left fuse carrier. | 11.4 to 14.5 V Go to Step 9 | Short circuit/contact resistance/corroded or loose connections near or in fuse carrier. Repair if possible, otherwise replace fuse carrier at left of dashboard. --> End |
| 9 | Replace auxiliary heater | > End | ||
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Electrical fault in electric circuit (plug contact problem)
- Fuel lines leak (before or after the metering pump)
- Interruption in fuel lines
- Auxiliary heater control unit faulty
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin connector on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wiring.
| CAUTION | Danger! Danger of fire due to leaking fuel. |
Note. The fuel supply of the auxiliary heater or metering pump must be ensured.
Note. Coolant temperature must be < 60 °C (140 °F) before the test!
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Erase fault memory in auxiliary heater control unit | Go to Step 2 | Go to Step 3 |
| 2 | Start up auxiliary heater | > End | Go to Step 3 |
| 3 | Perform 'drive link test' using 9718 PIWIS Tester | Go to Step 4 | |
| 4 | Erase fault memory in auxiliary heater control unit | > End | Go to Step 5 |
| 5 | Read out fault memory in auxiliary heater control unit | > End | Go to Step 6 |
| 6 | Work through faults | > End | Go to Step 7 |
| 7 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Upper temperature limit value exceeded (>88°C (190°F))
- Circulating pump faulty
- Water temperature sensor faulty
- Auxiliary heater control unit faulty
Note. Coolant temperature must be < 60 °C (140 °F) before the test!
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Erase fault memory in auxiliary heater control unit | Go to Step 2 | Go to Step 3 |
| 2 | Start up auxiliary heater | > End | Go to Step 3 |
| 3 | Perform 'drive link test' using 9718 PIWIS Tester | Go to Step 4 | |
| 4 | Erase fault memory in auxiliary heater control unit | > End | Go to Step 5 |
| 5 | Read out fault memory in auxiliary heater control unit | > End | Go to Step 6 |
| 6 | Work through faults | > End | Go to Step 7 |
| 7 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Implausible signal
- Glow pin faulty
- Auxiliary heater control unit faulty
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End |
| 2 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Electrical fault in electric circuit (plug contact problem)
- Short circuit to ground
- Short circuit to B+
- Open circuit in wiring
- Auxiliary heater control unit faulty
Plug A for auxiliary heater control unit
- Pin 6 'output for metering pump'
Metering pump plug
- Pin 2 'input for metering pump'
- Pin 1 'terminal 31'
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
| CAUTION | Danger! Danger of fire due to leaking fuel. |
| Work instruction | Display OK | If not OK | ||
|---|---|---|---|---|
| 1 | Check wire in vehicle between auxiliary heater control unit and metering pump plug for open circuit | Switch off ignition Pull off plug A from auxiliary heater control unit Pull plug off the metering pump Measure resistance between pin 6 of plug A on auxiliary heater control unit and pin 2 on plug of metering pump | < 5 ohms Go to Step 3 | Repair wire or replace wiring harness --> End |
| 2 | Check wire in vehicle between auxiliary heater control unit and metering pump for short circuit to ground | Test resistance between pin 2 of metering pump plug and ground | Infinity ohms Go to Step 4 | Repair wire or replace wiring harness --> End |
| 3 | Check wire in vehicle between auxiliary heater control unit and metering pump for short circuit to B+ | Push on plug A of auxiliary heater control unit Switch on ignition Test voltage between pin 2 of metering pump plug and ground | < 0.3 V Go to Step 5 | Repair wire or replace wiring harness --> End |
| 4 | Check ground leads | Measure resistance between pin 1 of metering pump plug and vehicle ground | < 5 ohms Go to Step 6 | Repair wire or replace wiring harness --> End |
| 5 | Replace auxiliary heater | > End | ||
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Line from air filter to combustion air blower blocked
- Short circuit to ground
- Short circuit to B+
- Open circuit in wiring
- Auxiliary heater control unit faulty
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End |
| 2 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Electrical fault in electric circuit (plug contact problem)
- Open circuit in wiring
- Auxiliary heater control unit faulty
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End |
| 2 | Read out fault memory in air-conditioning system regulator control unit | Go to Step 3 | Work through faults --> End |
| 3 | Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS . | Go to Step 4 | Work through faults --> End |
| 4 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
Undervoltage cutout (external)
Note. Using the 9588 Porsche System Tester II, the menu item 'Coding' under 'Undervoltage cutout' can be switched to the value 'internal'.
- Ignition on
- Internal auxiliary heater control unit function test
- Lower limit value (< 11.6 V) not reached via CAN Infotainment
- Auxiliary heater control unit faulty
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Go to Step 3 |
| 2 | Read out fault memory in vehicle electrical system control module | Go to Step 3 | Work through faults --> End |
| 3 | Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS . | Go to Step 4 | Work through faults --> End |
| 4 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Upper limit value exceeded (>4.8V)
- Open circuit in wiring (<0.16V)
- Auxiliary heater control unit faulty
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End |
| 2 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Electrical fault in electric circuit (plug contact problem)
- Short circuit to ground
- Short circuit to B+
- Open circuit in wiring
- Auxiliary heater control unit faulty
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End |
| 2 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Coding of engine version in auxiliary heater control unit does not correspond to coding via CAN Infotainment or gateway.
- Auxiliary heater control unit faulty
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Correct faults Go to Step 2 |
| 2 | Erase fault memory in auxiliary heater control unit | > End | Go to Step 3 |
| 3 | Activate coding for auxiliary heater in 'gateway' Using the 9588 Porsche System Tester II 'write in data' via 'Control module replacement'. | > End | Go to Step 4 |
| 4 | Continue troubleshooting, refer to CHECKING INSTRUCTIONS/CAN DATA BUS . | Go to Step 5 | Work through faults --> End |
| 5 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- Open circuit from radio remote control receiver to auxiliary heater control unit
- Implausible signal
- Electrical fault in electric circuit (plug contact problem)
- Hand-held transmitter faulty
- Antenna faulty
- Receiver faulty
- Auxiliary heater control unit faulty
Plug A radio remote control receiver
- Pin 2 'output for radio remote control receiver'
Plug A for auxiliary heater control unit
- Pin 1 'input for auxiliary heater control unit'
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
| Work instruction | Display OK | If not OK | ||
|---|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit | Go to Step 2 | Work through faults --> End | |
| 2 | Check wire in vehicle between auxiliary heater control unit and radio remote control receiver for open circuit | Switch off ignition Pull off plug A from auxiliary heater control unit Pull off plug A of radio remote control receiver Measure resistance between pin 1 of plug A on auxiliary heater control unit and pin 2 on plug A of radio remote control receiver. | < 5 ohms Go to Step 3 | Repair wire or replace wiring harness --> End |
| 3 | Replace hand-held transmitter | Go to Step 4 | Work through faults --> End | |
| 4 | Replace antenna | Go to Step 5 | Work through faults --> End | |
| 5 | Replace receiver | Go to Step 6 | Work through faults --> End | |
| 6 | Replace auxiliary heater | > End | ||
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- No display in air-conditioning control unit display
- The same fault has happened 3 times or 5 different faults have happened in succession
- Auxiliary heater control unit faulty
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin connector on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wiring.
Note. Depending on the fault codes entered in the 'fault memory' of the 9588 Porsche System tester II, check the fuel supply, the coolant circuit, or the air intake.
Note. Coolant temperature must be < 60 °C (140 °F) before the test!
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Unlock auxiliary heater control unit with 9588 Porsche System tester II in the 'Coding' menu item | Go to Step 2 | |
| 2 | Erase fault memory in auxiliary heater control unit | Go to Step 3 | Go to Step 7 |
| 3 | Perform 'drive link test' using 9718 PIWIS Tester | Go to Step 4 | |
| 4 | Start up auxiliary heater | > End | Go to Step 5 |
| 5 | Read out fault memory in auxiliary heater control unit | Go to Step 6 | |
| 6 | Work through faults | Go to Step 4 | Go to Step 7 |
| 7 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
- Ignition on
- Internal auxiliary heater control unit function test
- After voltage interruption and recurrent voltage
- Auxiliary heater control unit faulty
Note. Visual inspection: During the next check, first ensure that the affected pins of the 14-pin plug connection on the wiring harness are neither damaged nor corroded. Remove any soiling or corrosion/oxidation. Replace damaged parts/wires.
| Work instruction | Display OK | If not OK | |
|---|---|---|---|
| 1 | Read out fault memory in auxiliary heater control unit and then erase | Go to Step 2 | Work through faults --> End |
| 2 | Replace auxiliary heater | > End | |
DIAGNOSIS TROUBLESHOOTING PROCEDURE
Poses Online
See also:
• CHECKING INSTRUCTIONS/CAN DATA BUS