SYMPTOM TROUBLESHOOTING CHART [POWER WINDOW SYSTEM (EXTERIOR OPEN FUNCTION)]
| No. | TROUBLESHOOTING ITEM |
|---|
| 1 | NO.1 DOOR GLASS DOES NOT OPERATE EVEN THOUGH VARIOUS OPERATIONS ARE PERFORMED [POWER WINDOW SYSTEM (EXTERIOR OPEN FUNCTION)] |
| 2 | NO.2 DOOR GLASS DOES NOT OPERATE USING THE KEYLESS TRANSMITTER [POWER WINDOW SYSTEM (EXTERIOR OPEN FUNCTION)] |
| 3 | NO.3 DOOR GLASS DOES NOT OPERATE USING THE REQUEST SWITCH [POWER WINDOW SYSTEM (EXTERIOR OPEN FUNCTION)] |
| 4 | NO.4 PASSENGER DOOR GLASS DOES NOT OPERATE [POWER WINDOW SYSTEM (EXTERIOR OPEN FUNCTION)] |
| 5 | NO.5 DOOR GLASS STOPS BEFORE FULLY OPENING/CLOSING [POWER WINDOW SYSTEM (EXTERIOR OPEN FUNCTION)] |
| 6 | NO.6 DRIVER'S AND PASSENGER'S DOOR GLASSES OPERATE ACCIDENTALLY [POWER WINDOW SYSTEM (EXTERIOR OPEN FUNCTION)] |
| 7 | NO.7 PASSENGER'S DOOR GLASS OPERATES ACCIDENTALLY [POWER WINDOW SYSTEM (EXTERIOR OPEN FUNCTION)] |
Diagnostic Procedure
| Step | Inspection | Action |
|---|
| 1 | Inspect the operation of the door glass by operating the power window main switch. Is the manual operation normal? | Yes | Go to the next step. |
| No | Inspect the following parts, and repair or replace. Power window main switch (See POWER WINDOW MAIN SWITCH INSPECTION .) Power window motor (See POWER WINDOW MOTOR INSPECTION .) Battery (Low voltage) |
| 2 | Inspect the operation of the door glass by operating the power window main switch. Does the door glass operate in auto? | Yes | Go to the next step. |
| No | Perform the power window initialization procedure. (See POWER WINDOW SYSTEM INITIALIZATION PROCEDURE .) |
| 3 | Does the door lock/unlock normally? | Yes | Inspect the wiring harness between the power window main switch and the BCM. If there is any malfunction, repair or replace the applicable part. |
| No | Perform the keyless entry system/advanced keyless entry and push button start system symptom troubleshooting procedure. (See NO.1 KEYLESS ENTRY SYSTEM DOES NOT OPERATE NORMALLY [KEYLESS ENTRY SYSTEM] .) (See NO.1 DOOR CANNOT BE LOCKED/UNLOCKED BY ADVANCED KEY [ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM] .) |
| Step | Inspection | Action |
|---|
| 1 | Inspect the door lock/unlock operation using the transmitter. Does it operate normally? | Yes | Inspect the following parts, and repair or replace. Keyless receiver BCM (See BODY CONTROL MODULE (BCM) INSPECTION .) Keyless control module (with advanced keyless entry and push button start system) (See KEYLESS CONTROL MODULE INSPECTION [ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM] .) |
| No | Go to the next step. |
| 2 | Inspect the open condition of the doors and the liftgate. Is the reason why they do not lock/unlock because a door or the liftgate is open? | Yes | System is normal (Does not operate when a door or the liftgate is open). |
| No | Go to the next step. |
| 3 | Verify whether the key is in the steering lock. (with keyless entry system) Verify that the ignition is switched to a position other than off. (with advanced keyless entry and push button start system) | Yes | System is normal (Does not operate when the key is inserted in the steering wheel lock. (with keyless entry system) (Does not operation when the ignition is switched to position other than off. (with advanced keyless entry and push button start system)) |
| No | Go to the next step. |
| 4 | When the lock/unlock operation does not operate for reasons other than the above Steps 2 and 3. | Yes | Inspect the following parts, and repair or replace. Keyless receiver Keyless control module (with advanced keyless entry and push button start system) (See KEYLESS CONTROL MODULE INSPECTION [ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM] .) Wiring harness between keyless control module/keyless receiver and BCM. |
| No | Reinspect for malfunction recurrence. If the malfunction is not corrected, repeat the procedure from Step 1. |
| Step | Inspection | Action |
|---|
| 1 | Verify the door lock/unlock operation by operating the request switch. Does it operate normally? | Yes | Inspect the following parts, and repair or replace. Keyless receiver Keyless control module (See KEYLESS CONTROL MODULE INSPECTION [ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM] .) BCM (See BODY CONTROL MODULE (BCM) INSPECTION .) |
| No | Go to the next step. |
| 2 | Verify the open condition of the doors and the liftgate. Is the reason why they do not lock/unlock because a door or the liftgate is open? | Yes | The system is normal (When any door or the liftgate is open, the system does not operate). |
| No | Go to the next step. |
| 3 | Verify whether the key is in the steering lock. (with keyless entry system) Verify that the ignition is switched to a position other than off. (with advanced keyless entry and push button start system) Can the doors be locked/unlocked? | Yes | System is normal (Does not operate when the key is inserted in the steering wheel lock. (with keyless entry system) (Does not operation when the ignition is switched to position other than off. (with advanced keyless entry and push button start system)) |
| No | Go to the next step. |
| 4 | The door lock/unlock does not operate for reasons other than Steps 2 and 3 above. | Yes | Inspect the following parts, and repair or replace. Keyless receiver Keyless control module (with advanced keyless entry and push button start system) (See KEYLESS CONTROL MODULE INSPECTION [ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM] .) Wiring harness between the request switch and the keyless control module. |
| No | Reinspect for malfunction recurrence. If the malfunction is not corrected, repeat the procedure from Step 1. |
| Step | Inspection | Action |
|---|
| 1 | Inspect the door glass operation by operating the power window subswitch (passenger's). Does it operate normally? | Yes | Go to the next step. |
| No | Inspect the following parts, and repair or replace. Power window subswitch (passenger's) (See POWER WINDOW SUBSWITCH INSPECTION .) Power window motor (See POWER WINDOW MOTOR INSPECTION .) Battery (Low voltage) |
| 2 | Inspect the door glass operation by operating the power window subswitch (passenger's). Does it operate in auto? | Yes | Inspect the wiring harness between the power window main switch and the power window subswitch (passenger's). If there is any malfunction, repair or replace the applicable part. |
| No | Perform the power window initialization procedure. (See POWER WINDOW SYSTEM INITIALIZATION PROCEDURE .) |
| Step | Inspection | Action |
|---|
| 1 | Operate the door glass in auto/manual by operating the power window main switch/power window subswitch (passenger's). Does the door glass stop before fully opening/closing using either operation? | Yes | Inspect the following parts, and repair or replace. Power window main switch (See POWER WINDOW MAIN SWITCH INSPECTION .) Power window subswitch (passenger's) (See POWER WINDOW SUBSWITCH INSPECTION .) Power window motor (See POWER WINDOW MOTOR INSPECTION .) Battery (Low voltage) Door glass (Installation condition) |
| No | Go to the next step. |
| 2 | Inspect the operation of the door glass by repeating Step 1 above. Does the door glass stop before fully opening/closing while in auto operation? | Yes | Perform the power window initialization procedure. (See POWER WINDOW SYSTEM INITIALIZATION PROCEDURE .) |
| No | Go to the next step. |
| 3 | Open the door glass by operating the transmitter. Does the door glass stop before fully opening? | Yes | Inspect the following parts, and repair or replace. Keyless control module (With advanced keyless entry and push button start system) (See KEYLESS CONTROL MODULE INSPECTION [ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM] .) BCM (See BODY CONTROL MODULE (BCM) INSPECTION .) |
| No | Reinspect for malfunction recurrence. If the malfunction is not corrected, repeat the procedure from Step 1. |
| STEP | INSPECTION | ACTION |
|---|
| 1 | Inspect if malfunction is in operating by transmitter | Yes | Inspect the transmitter. |
| No | With keyless entry system Go to Step 3. With advanced keyless entry and push button start system Go to the next step. |
| 2 | Inspect if malfunction is in operating by request switch | Yes | Inspect the following parts and repair or replace. Request switch (See REQUEST SWITCH INSPECTION [ADVANCED KEYLESS ENTRY AND PUSH BUTTON START SYSTEM] .) Wiring harness between request switch and keyless control module |
| No | Go to the next step. |
| 3 | Inspect if malfunction is in operating power window main switch | Yes | Inspect power window main switch (See POWER WINDOW MAIN SWITCH INSPECTION .) |
| No | Go to the next step. |
| 4 | Inspect if malfunction is in without operating Step 1 to 3 | Yes | Inspect the following parts and repair or replace Power window subswitch (passenger's) (See POWER WINDOW SUBSWITCH INSPECTION .) BCM (See BODY CONTROL MODULE (BCM) INSPECTION .) Wiring harness between power window subswitch (passenger's) and power window main switch |
| No | Reinspect for malfunction recurrence. If the malfunction is not corrected, repeat the procedure from Step 1. |
| ACTION |
|---|
| Inspect the power window subswitch of the passenger's door glass and repair or replace (See POWER WINDOW SUBSWITCH INSPECTION .) |
