| Steering wheel misalignment | Steering not correctly centered | Check the steering alignment. Refer to Specifications |
| Excessive free play at steering wheel (refer to the steering linkage inspection and backlash (free play) check in this section) | Steering wheel loose | Check and tighten the steering wheel retaining bolt as required. Refer to Specifications |
| Excess play in the steering linkage | Check and install new components as required |
| Steering gear not correctly adjusted (causing excessive backlash) | CAUTION: DO NOT attempt to adjust the steering gear yoke. Failure to follow this instruction will invalidate the steering gear warranty Check and install a new steering gear as required, refer to the new module/component installation note at the top of the symptom charts |
| Lower steering column universal joint pinch bolts loose | Check and tighten the lower steering column pinch bolts as required. Refer to Specifications |
| Excessive wear in steering column universal joints | Check and install a new steering column or steering column lower shaft as required, refer to the new module/component installation note at the top of the symptom charts |
| Steering gear mounting bolts loose or damaged | Check/tighten and install new steering gear mounting bolts as required. Refer to Specifications |
| Wear in steering gear tie-rod end ball joints | Check and install new tie-rod ends as required, refer to the new module/component installation note at the top of the symptom charts |
| NOTE: Inner ball joint wear is rare. The steering gear installed to all Jaguar vehicles has a spring loaded pinion to ensure the correct level of engagement between the rack and pinion. This play is optimized with the steering gear in the central position and should not be confused with inner ball joint wear. Check for vertical motion in the inner ball joint with the steering gear in the central position. Wear in steering gear inner ball joints | Check and install new steering gear as required, refer to the new module/component installation note at the top of the symptom charts |
| Wear in suspension ball joints/bushings | Check and install new components as required |
| Veer under braking | Steering gear not correctly adjusted | CAUTION: DO NOT attempt to adjust the steering gear yoke. Failure to follow this instruction will invalidate the steering gear warranty Check and install a new steering gear as required, refer to the new module/component installation note at the top of the symptom charts |
| Contamination of brake pads and discs | Check and rectify the source of the contamination and install new brake pads and discs as required, refer to the new module/component installation note at the top of the symptom charts |
| Seized front brake caliper slide pins or piston Damaged brake discs | Check and rectify sticking slide pins and install new calipers as required, refer to the new module/component installation note at the top of the symptom charts Check and install new brake discs as required, refer to the new module/component installation note at the top of the symptom charts |
| Vehicle pulls to one side when driving on a level surface | Uneven Tire Wear Refer To Suspension System information. Incorrect tire pressure Refer to Specifications information. | For information on diagnosis of uneven tire wear. Check and adjust tire pressures as required. |
| Incorrect geometry settings | NOTE: Dealerships must keep a copy of the BEFORE and AFTER geometry figures with job card for future reference Check and adjust geometry as required. Refer to Camber And Caster Adjustment , Front Toe Adjustment , Rear Toe Adjustment information. |
| Vehicle is unevenly loaded or overloaded | Notify the customer of incorrect vehicle loading |
| Steering gear is not correctly adjusted | CAUTION: DO NOT attempt to adjust the steering gear yoke. Failure to follow this instruction will invalidate the steering gear warranty Check and install a new steering gear as required, refer to the new module/component installation note at the top of the symptom charts |
| Loose, damaged or worn front suspension components | Check/tighten and install new front suspension components as required. Refer to Specifications information. |
| Loose, damaged or worn rear suspension components | Check/tighten and install new rear suspension components as required. Refer to Specifications information. |
| Incorrect brake operation | For information on diagnosis of the brake system. Refer to Brake System information. |
| Incorrect underbody alignment | Set underbody alignment referring to the Removal and Installation procedures in Uni-Body, Subframe And Mounting System information. |
| Vehicle wanders from side to side when driven straight ahead and the steering wheel is held in a firm position | Incorrect tire pressure or tire size | Check and adjust the tire pressures as required. Refer to Specifications information. |
| Vehicle is unevenly or excessively loaded | Notify the customer of incorrect vehicle loading |
| Incorrect toe adjustment | Check and adjust as required. Refer to Camber And Caster Adjustment , Front Toe Adjustment , Rear Toe Adjustment information. |
| Loose or worn steering gear tie-rod end(s) | Check/tighten and install a new tie-rod end as required. Refer to Specifications , Tie Rod End information. |
| Loose or worn suspension ball joint(s) | Check/tighten and install a new tie-rod end as required. Refer to Specifications information. |
| Steering column universal joint pinch bolt loose | Check/tighten the steering column universal joint pinch bolt to the correct torque. Refer to Specifications information. |
| Loose or worn rear suspension components | Check/tighten and install new rear suspension components as required. Refer to Specifications information. |
| Poor self center action of the steering | Incorrect tire pressure, size or type | Check/adjust the tire pressure and install correct tire as required. Refer to Specifications information. |
| Incorrect geometry adjustment | NOTE: Dealerships must keep a copy of the BEFORE and AFTER geometry figures with job card for future reference Check and adjust as required. Refer to Camber And Caster Adjustment , Front Toe Adjustment , Rear Toe Adjustment information. |
| Steering column/steering column lower shaft interference | Check the steering column and steering column lower shaft are free from interference from the engine harness, sound proofing and floor covering |
| Steering column shroud fouling on the steering wheel | Correctly install/align as necessary |
| Steering column universal joints binding or stiff | Check and install a new upper or lower steering column as required. Refer to Steering Column , Steering Column Flexible Coupling information. |
| Steering column lower shaft floor seal incorrectly installed, binding or damaged | Correctly install or install new lower shaft as required. |
| Binding or damaged steering gear tie-rod(s) | Check and install a new tie-rod end as required. Refer to Steering Column Flexible Coupling information. |
| Loose, damaged or worn front suspension components | Check/tighten and install new front suspension components as required. Refer to Specifications information. |
| Excessive steering efforts required during low speed/rapid maneuvering and/or during parking maneuvers | Low power steering fluid | Check and rectify any fluid leakage. Fill to correct level. Refer to Specifications |
| Damaged front end accessory drive belt tensioner | Check and install a new FEAD belt tensioner as required |
| Power steering hose or fluid cooler restriction | Check hoses and cooler for restriction/damage and install new components as required |
| Power steering fluid aeration | Bleed the power steering system. Refer to Power Steering System Bleeding |
| Steering transducer not closed - no feed voltage or cable fault | Refer to the electrical circuit diagrams and test power steering solenoid circuit |
| NOTE: REFER to the power steering pressure check in this section. Power steering fluid delivery pressure or flow too low Internal steering gear leakage | Check and install a new power steering pump or steering gear as required |
| Steering operation is very heavy when VEHICLE IS IN MOTION AT LOW SPEED, but when stationary maneuvering is NORMAL | Steering transducer open early | Refer to the electrical circuit diagrams and test steering transducer circuit |
| Speedometer signal error | Check for vehicle speed related DTCs and refer to the relevant DTC index |
| Steering operation is very light when VEHICLE IN MOTION AT HIGHER SPEED, but when stationary maneuvering is NORMAL | Steering transducer not open, (no power steering fluid flow) | Refer to the electrical circuit diagrams and test steering transducer circuit |
| Speedometer signal error | Check for vehicle speed related DTCs and refer to the relevant DTC index |
| Power steering fluid low pressure pipe/hose restricted flow | Check for kinking or blockage of pipe/hose Ensure correct installation and install a new power steering fluid low pressure pipe/hose as necessary |
| Fluid reservoir filter blocked | Check and install a new reservoir, refill with fluid and bleed the system |
| Steering operation is heavy in one direction | Lower steering column interference | Check the steering column is free from interference from the engine harness, sound proofing or the floor covering |
| Incorrect steering geometry | NOTE: Dealerships must keep a copy of the BEFORE and AFTER geometry figures with job card for future reference. Check and adjust the front wheel alignment. Refer to Camber And Caster Adjustment , Front Toe Adjustment , Rear Toe Adjustment information. |
| Faulty rotary valve/seal | NOTE: Refer to the power steering pressure check in this section If the power steering system pressure is low but the power steering pump maximum output pressure is correct install a new steering gear |
| Tire fouling on the wheel arch liner or suspension components | Check for correct installation or damage to wheel arch liner and suspension components. Correctly install and install new components as required Check tire for correct size, type and pressure |
| Damaged steering gear cylinder feed pipe | Check and install new components as required |
| Steering operation is heavy in both directions | Low power steering fluid | Check and rectify any fluid leaks. Refer to the fluid leakage symptom charts in this section Fill power steering system to correct level |
| Faulty rotary valve/seal | NOTE: Refer to the power steering pressure check in this section If the power steering system pressure is low but the power steering pump maximum output pressure is correct, install a new steering gear |
| NOTE: Refer to the power steering pressure check in this section Power steering fluid delivery pressure or flow too low Internal steering gear leakage | Check and install a new power steering pump or steering gear as required |
| Fluid loss at the power steering pump shaft seal | Check and install a new power steering pump as required. Refer to Power Steering Pump information. |
| Steering column universal joints binding or stiff | Check and install a new upper or lower steering column as required. Refer to Steering Column , Steering Column Flexible Coupling information. |
| Seized front ball joints | Check and install new components as required |
| Seized or worn steering gear | Check and install new steering gear as required |
| Steering operation varies from heavy to light when driving at constant speed | Lower steering column interference | Check the steering column is free from interference from the engine harness, sound proofing and floor covering |
| Incorrect speedometer signal | Check for vehicle speed related DTCs and refer to the relevant DTC index |
| Power steering solenoid circuit fault | Refer to the electrical circuit diagrams and test power steering solenoid circuit |
| Steering column universal joint binding or stiff | Check and install a new upper or lower steering column as required. Refer to Steering Column , Steering Column Flexible Coupling information. |
| Uncharacteristic effort/speed relationship | Power steering solenoid circuit fault | Refer to the electrical circuit diagrams and test power steering solenoid circuit |
| Excessive kick-back through steering wheel | Incorrect tire pressure, size or type | Check and adjust the tire pressure and install correct tire as required. Refer to Specifications information. |
| NOTE: Inner ball joint wear is rare. The steering gear installed to all Jaguar vehicles have a spring loaded pinion to ensure the correct level of engagement between the rack and pinion. This play is optimized with the steering gear in the central position and should not be confused with inner ball joint wear. Check for vertical motion in the inner ball joint with the steering gear in the central position. Badly worn steering gear/linkage | Check and install new steering gear and tie-rod ends as required |
| Loose or worn front suspension components/bushings | Tighten and install new front suspension components as required. Refer to Specifications |
| Column will not adjust Column will not move to memory position | Electrical/electronic failure | Check steering column movement datalogger signal using the manufacturer approved diagnostic system Check fuses/relays Check instrument cluster for column movement/memory related DTCs and refer to DTC index. Refer to Instrument Cluster information. If DTCs B1C3314, B1C3514 are stored, and the column inches when the switch is activated and there is no memory recall function, there will be an existing fault with the circuit, if the column function is OK the fault is intermittent If DTCs B1C3277, B1C3477 are stored, these should be ignored in this case Check condition of wiring and connectors Carry out column calibration application using the manufacturer approved diagnostic system. The BAR code information is located in the right hand luggage compartment floor area below the carpet Check seat control memory module |
| Motor locked/jammed | Check to see if mechanism has reached hard end stops Free mechanism Replace motor with appropriate service kit |
| Column easy entry/exit does not function | Electrical/electronic failure | Turn column adjust switch to AUTO position, check that 'Column Adjust AUTO' text is displayed in the instrument cluster message center Check steering column movement datalogger signal using the manufacturer approved diagnostic system Check fuses/relays Check instrument cluster for column movement/memory related DTCs and refer to DTC index. Refer to Instrument Cluster information. If DTCs B1C3314, B1C3514 are stored, and the column inches when the switch is activated and there is no memory recall function, there will be an existing fault with the circuit, if the column function is OK the fault is intermittent If DTCs B1C3277, B1C3477 are stored, these should be ignored in this case Check condition of wiring and connectors Carry out column calibration application using the manufacturer approved diagnostic system. The BAR code information is located in the right hand luggage compartment floor area below the carpet Check seat control memory module for DTCs and refer to DTC index |
| Electromechanical steering column lock will not operate | Internal lock failure | Refer to the electrical circuit diagrams and test steering column lock circuit Install a new steering column lock as required |
