Home/GMC/Cutaway G3500/GMC Cutaway G3500 (2012-2013)/Repair manual/Entertainment Systems/Cellular System, Entertainment System, and Navigation Syste…
Contents Wiring diagrams Section: Entertainment Systems All sections

Cellular System, Entertainment System, and Navigation System: Overview GMC Cutaway G3500

Entertainment Systems ~1822 words

Circuit/System Description

Each of the audio output channel circuits (+) and (-), at the radio have a DC bias voltage that is one half of the battery voltage. When using a DMM, each of the audio output channel circuits will measure approximately 6.5V DC. The audio being played on the system is produced by a varying AC voltage that is centered around the DC bias voltage on the same circuit. The AC voltage is what causes the speaker cone to move and produce sound. This voltage will vary depending on what type of audio is being listened to, talk or music, and type of music, as well as the volume setting of the system. Low volume and talk settings will measure around 1V AC and less, where constant music may measure 3V AC and slightly higher.

The vehicle communication interface control module provides the cellular phone microphone with a supplied voltage on the cellular phone microphone signal circuit. When the microphone is in use, voice data from the user is sent back to the vehicle communication interface control module on the signal circuit. The vehicle communication interface control module provides a ground for the cellular phone microphone via the low reference wire.

The cellular and digital radio antenna is connected to the vehicle communication interface module (VCIM) with a RG-58 coax cable. The VCIM polls the data from the cellular and digital radio antenna once every second.

The OnStar® button assembly consists of 3 buttons, Call/Answer, OnStar® Call Center, and OnStar® Emergency. The vehicle communication interface module (VCIM) supplies the OnStar® button assembly with 10 V via the keypad supply voltage circuit . Each of the buttons, when pressed, completes the circuit across a resistor allowing a specific voltage to be returned to the VCIM over the keypad signal circuit. Depending upon the voltage range returned, the VCIM is able to identify which button has been activated.

The Bluetooth ® antenna is internal to the vehicle communication interface module and is used to send and receive signals from a Bluetooth ® enabled cellular phone.

In order to use hands-free calling, the cellular phone must be paired to the vehicle. Up to five devices can be paired to the vehicle at one time, but only one can be connected at any given time. To pair a phone, the customer must know how to operate the Bluetooth ® functionality of their phone. The pairing process must only be done one time for each phone, unless that phone's information is deleted. For safety reasons, the pairing process is disabled while the vehicle is moving.

The vehicle communication interface module (VCIM) receives information from a specific cellular and digital radio antenna located on the outside of the vehicle. The cellular and digital radio antenna is connected to the vehicle communication interface module via a shielded coaxial cable. The antenna cable also provides a path for DC current for powering the antenna.

The telematics communication interface control module provides the cellular phone microphone with a supplied voltage on the cellular phone microphone signal circuit. When the cellular phone microphone is in use, voice data from the user is sent back to the telematics communication interface control module on the signal circuit. The telematics communication interface control module provides a ground for the microphone via the low reference wire.

When an OnStar® keypress is made, a serial data message is sent to the audio system to mute all radio functions and output OnStar® originated audio. After the audio system is muted, the vehicle communication interface control module transmits signals to the audio system on the audio signal and audio common circuits.

The communication interface module (CIM) has the capability of commanding the horn, initiating door lock/unlock, or operating the exterior lamps using the serial data circuits. These functions are commanded by the OnStar® Call Center per a customer request.

The OnStar® button assembly consists of 3 buttons, Call/Answer, OnStar® Call Center, and OnStar® Emergency. The vehicle communication interface module (VCIM) supplies the OnStar® button assembly with 10 V via the keypad supply voltage circuit . Each of the buttons, when pressed, completes the circuit across a resistor allowing a specific voltage to be returned to the VCIM over the keypad signal circuit. Depending upon the voltage range returned, the VCIM is able to identify which button has been activated.

AM and FM radio reception is dependent on the following components

  1. Radio antenna
  2. Coax cable between the radio antenna and the radio
  3. Radio

Each of the audio output channel circuits (+) and (-), at the radio have a DC bias voltage that is one half of the battery voltage. When using a DMM, each of the audio output channel circuits will measure approximately 6.5V DC. The audio being played on the system is produced by a varying AC voltage that is centered around the DC bias voltage on the same circuit. The AC voltage is what causes the speaker cone to move and produce sound. This voltage will vary depending on what type of audio is being listened to, talk or music, and type of music, as well as the volume setting of the system. Low volume and talk settings will measure around 1V AC and less, where constant music may measure 3V AC and slightly higher.

The vehicle communication interface module (VCIM) is a cellular device that allows the user to communicate data and voice signals over the national cellular network. When an OnStar keypress is made, the VCIM activates and connects the system to the cellular carriers communication system by interacting with the national cellular infrastructure. The module sends and receives all cellular communications over the cellular phone and navigation antenna and cellular antenna coax.

The CIM is capable of interpreting voice commands received over the cellular microphone circuits. Speech recognition allows the user to speak to one computer in the vehicle, and one reached over the cellular communication network. The module attempts to understand the users command, and responds by speaking back, or by taking the appropriate action, e.g. dialing the phone.

OnStar Description and Operation

This OnStar® system consists of the following components

  1. Vehicle Communication interface Module
  2. OnStar® button assembly
  3. Microphone
  4. Cellular antenna
  5. Navigation antenna
  6. Bluetooth ® antenna (If Equipped)
  7. Back Up Battery (If Equipped)

This system also interfaces with the factory installed vehicle audio system.

Mobile Identification Number and Mobile Directory Number

The vehicle communication interface module utilizes 2 numbers for cellular device identification, call routing and connection, a mobile identification number and a mobile directory number. The mobile identification number represents the number used by the cellular carrier for call routing purposes while the mobile directory number represents the number dialed to reach the cellular device.

Operation of the OnStar® Speech Recognition Systems

OnStar® users communicate with 2 speech recognition systems. Speech recognition allows the user to speak to one computer in the vehicle, and one reached over a phone line. The computer tries to understand the users command, and responds by speaking back, or by taking the appropriate action, e.g. dialing the phone.

  1. Personal Calling uses a speech recognition system that resides in the vehicle. When the user presses the phone button, the system states, Ready, and listens for the user command. The user can speak commands to control the hands-free phone.
  2. Virtual advisor is a remote speech recognition system that the caller can access by making a phone call. The user connects to virtual advisor by requesting it during personal calling use. The user is then transferred to the virtual advisor server and talks to it via a cellular connection.

The OnStar® speech recognition systems use speech technology that is designed to understand a wide range of American English speakers. Although there is no one right way to speak English, the system will work best when users try to modify their pronunciation should they encounter difficulty. Users who do not obtain good results are advised to try the tips and workarounds found in this section.

ConcernTip for Better Result
NoiseNoise may confuse the speech recognition system. You usually get better performance from the system in quieter conditions: The HVAC fan creates noise. Turn it down or OFF for better speech system performance. Driving at high speeds creates louder engine noise and wind noise. You may get better results at lower speeds. An open window or an open sunroof allows more noise to enter the vehicle. Close all windows for better results. Noisy rainstorms can also reduce performance. If passengers are talking while you use the speech system, it may be confused by their speech. You will get better results if all occupants of the vehicle are quiet while the system is listening for commands.
When to SpeakIn Personal Calling, the system is only listening after it prompts you to speak. When the system prompts you to speak, you have about 5 seconds to respond. If the system does not hear a response, it will prompt you again, or cancel the transaction. If you begin to speak too soon, it will tell you "Slower, please." Try pausing for a half second before speaking. In the Virtual Advisor, the system is always listening for commands, even while it is speaking.
How to SpeakSpeak forcefully, and clearly. The noisier the environment, the louder you need to speak. If you are in the driver seat, speak facing the front of the car. If you are a passenger, speak facing the rearview mirror. Speak calmly, and naturally. The system may sometimes fail your repeated attempts to give a command. If your speech is distorted by shouting or frustration, this may cause more errors. People with high-pitched voices may have better results by speaking in a deeper, lower-pitched voice. However, do not lower the volume of the voice. Avoid speaking with a rising intonation, like asking a question. Use a flat or falling intonation, like giving an answer.
What to SayPersonal Calling: One-word commands The Personal Calling system listens for only one word at a time. There are some exceptions, 2-word phrases that are spoken and understood as a single word, e.g. "virtual advisor", "voice feedback", and "my number". You can enter phone numbers only one digit at a time, and the system repeats each digit as it hears it. Say "Help" at the Ready prompt to hear the list of Personal Calling commands. Virtual Advisor can understand sentences with more than one word. It also expects to hear a 4-digit number all at once when it asks for your PIN. Say, "What are my choices?" to hear a list of commands that the Virtual Advisor understands.
Entering a phone numberIf you have trouble getting numbers correctly into the system, store your frequently-called number in the directory, so the system will remember them. After you have stored a number with a nametag, then you simply say "call" and the nametag in order to call the number. If the system cannot understand your numbers, ask another person to help you enter your frequently-called numbers. This person can speak the numbers, then you can speak the nametag.
Storing or dialing a numberWhen you have finished speaking your phone number, you do not need to say "store" or "dial" to indicate that you are done. If you pause and say nothing, the system will ask you if you want to store or dial. Say "yes".
Creating nametagsShort nametags that are similar may be easily confused by the system. You may get better recognition of your nametags if you make them longer, for example "George Washington" without pause, instead of "George" only. If you want to use nametags while driving, it is best to store the nametag with some vehicle noise in the background. If you are in park while you are storing nametags, you can turn the fan on low or open windows in order to create some background noise.
Virtual Advisor 4-digit PINSay the 4 digits in a natural way, without pausing between digits.
InterruptingWhen the Virtual Advisor is speaking, you can interrupt it with another command. The first word in your command helps to get its attention. If the Virtual Advisor has trouble understanding your commands when you interrupt, try speaking the first word loudly and clearly, then pause for an instant, then continue with the rest of the command. For example: "Get ... my weather" or "Lookup... a quote for General Motors".

General Tips for Better Speech Recognition

Radio/Audio System Description and Operation

The entertainment system on this vehicle may have several different configurations available to it. To determine the specific configuration of the vehicle, please see the Service Parts ID Label, and refer to RPO Code List .

The entertainment system on this vehicle is configured with either a base or an uplevel system. The base and uplevel systems each contain a radio, antenna, speakers, and on some systems an audio amplifier. The uplevel system differs from the base system by providing the customer with enhanced audio system features. Some of those features may include the radio data system (RDS), an audio amplifier, programmable equalizer (EQ), and digital satellite radio (U2K).

Each item in the list below represents topics covered in detail below.

  1. Radio Circuit Operation
  2. Antenna System
  3. AM/FM Reception
  4. Speaker Operation
  5. Radio Data System (RDS)
  6. Radio Data System (RDS) Messages
  7. MP3/CD Formatting Information for MP3/CD Radios (If equipped)
  8. Integral Multi Disc CD Changer (IMDX)
  9. Radio Error Messages
  10. Theft Deterrent
  11. Steering Wheel Controls
  12. Auxiliary Input Jack
  13. Speed Compensated Volume (SCV)

Radio Circuit Operation

Radio Power

The radio is supplied power by a fused B+ circuit. The radio does not use a discrete ignition feed circuit for power moding. The power mode master (PMM) provides the system power mode to the radio via serial data messages. The PMM determines the system power mode by processing power mode information from ignition switch inputs. Serial data power modes supported by the radio are OFF, ACCESSORY, RUN, and CRANK REQUEST.

Radio Grounds

The vehicle harness provides a ground for the radio circuits. The radio may also be case grounded.

Radio Data Link Communication

The radio communicates with other modules via serial data.

Radio Outputs

At minimum volume, the plus (+) and minus (-) speaker outputs are approximately half battery voltage, measured to vehicle ground. As the volume increases, the plus and minus change to create a voltage difference between each other either driving the voice coil of the speaker, or being fed to an amplifier.

Radio Head Dimming

Dimming and backlighting levels are determined by the serial data messages the radio receives.

Speaker Operation

Speakers turn electrical energy into mechanical energy to move air, using a permanent magnet and an electromagnet. The electromagnet is energized when the radio or amplifier (if equipped) delivers current to the voice coil on the speaker. The voice coil will form a north and south pole that will cause the voice coil and the speaker cone to move in relation to the permanent magnet. The current delivered to the speaker is rapidly changing alternating current (A/C). This causes the speaker cone to move in two directions producing sound. When the speaker is at rest, such as when the volume at a minimum value, the voltage applied to each side of the speaker is 1/2 ignition system voltage. This way, the speaker cone can be moved in either direction.