TROUBLE SHOOTING
Note. See TROUBLE SHOOTING article in GENERAL INFORMATION.
ON-VEHICLE TESTING
| CAUTION | When battery is disconnected, vehicle computer and memory systems may lose memory data. Driveability problems may exist until computer systems have completed a relearn cycle. See COMPUTER RELEARN PROCEDURES article in GENERAL INFORMATION before disconnecting battery. |
CRANKING TEST
Note. Ensure engine is at normal operating temperature. High viscosity oil, extreme cold temperatures, or tight engine will increase amperage draw.
- Using a battery load tester, connect positive and negative leads to battery. Connect inductive ammeter pick-up to positive battery cable. Disable ignition and fuel systems. See «DISABLING/ENABLING IGNITION & FUEL SYSTEMS»(ref-3588-S07190819692000051100000) .
- Ensure all lights and accessories are off. Place A/T in Park position or M/T in Neutral position. Apply parking brake. Crank engine and observe voltmeter reading. If voltage is more than 9.6 volts and cranking amperage draw is more than specified amps, proceed to «CIRCUIT RESISTANCE TESTS»(ref-3588-S27988724052000051100000) . See «STARTER SPECIFICATIONS - CARS»(ref-3588-S39750154542000051100000) or «STARTER SPECIFICATIONS - TRUCKS»(ref-3588-S09908665022000051100000) .
- If voltage is 12.5 volts or more and cranking amperage draw is less than specified, check starter circuit components in the following order: starter solenoid, starter relay, starter relay circuit, park/neutral position switch or transmission range sensor (A/T), clutch pedal position switch (M/T), ignition switch, wiring harness and connections.
Battery Connection Resistance Test
- Disable vehicle ignition and fuel systems. See «DISABLING/ENABLING IGNITION & FUEL SYSTEMS»(ref-3588-S07190819692000051100000) . A voltmeter accurate to one tenth of a volt will be needed for the following tests.
- Connect voltmeter positive lead to negative battery cable clamp. Connect voltmeter negative lead to negative battery post. Crank engine and observe voltmeter reading. If voltage is detected, repair poor contact between cable clamp and post. Perform same procedure to positive battery post and cable clamp.
Ground Connection Resistance Test
Connect voltmeter negative lead to negative battery post. Connect voltmeter positive lead to engine block, near negative battery cable grounding point. Crank engine and observe voltmeter reading. If voltmeter reading indicates more than 0.2 volt, repair poor ground connection or replace ground cable.
Starter Ground Connection Resistance Test
Connect voltmeter negative lead to negative battery post. Connect voltmeter positive lead to starter housing. Crank engine and observe voltmeter reading. If voltmeter reading indicates more than 0.2 volt, repair poor starter-to-ground connection.
Positive Battery Cable Resistance Test
- Remove starter heat shield (if equipped) to gain access to starter solenoid connections. Connect voltmeter negative lead to starter solenoid battery terminal and voltmeter positive lead to positive battery post.
- Crank engine and observe voltmeter reading. If voltage reads more than 0.2 volt, correct poor connection between battery cable and starter solenoid or replace positive battery cable.
SOLENOID CIRCUIT TEST
Note. Perform SOLENOID CIRCUIT TEST before testing starter relay and starter relay circuit. Ensure A/T is in Park position or M/T is in Neutral position and parking brake is applied.
- Disable vehicle ignition and fuel systems. See «DISABLING/ENABLING IGNITION & FUEL SYSTEMS»(ref-3588-S07190819692000051100000).
- Ensure battery is fully charged. Ensure solenoid connections are not loose or corroded. Remove starter relay from Power Distribution Center (PDC). Refer to PDC cover for proper relay location. PDC is located in engine compartment.
- Connect a remote starter switch or jumper wire between starter relay cavity terminal for relay terminal No. 87 and positive battery post. For identification, see appropriate RELAY TERMINAL IDENTIFICATION table in «STARTER RELAY TEST»(ref-3588-S34778376802000051100000). (Scheme 9), (Scheme 10) or (Scheme 11). If engine cranks, solenoid and starter are good. Go to «STARTER RELAY TEST»(ref-3588-S34778376802000051100000).
- If engine fails to crank, or if solenoid chatters, check wiring and connectors from starter relay socket to starter solenoid terminal. Repair any loose or corroded connections. On Neon, if engine still fails to crank, replace starter. On all others, if engine still fails to crank, remove starter and proceed to «SOLENOID TEST»(ref-3588-S13376826152000051100000) under BENCH TESTING.
STARTER RELAY TEST
Note. Perform SOLENOID CIRCUIT TEST before testing starter relay.
Note. Relay terminals are identified using Bosch numbers. (Scheme 9), (Scheme 10) or (Scheme 11). On Breeze, Cirrus, Concorde, Intrepid, LHS, Neon, Sebring Convertible, Stratus & 300M, relay cavity terminals in PDC are identified using wiring letters or numbers. See WIRING DIAGRAMS. For identification, see appropriate RELAY TERMINAL IDENTIFICATION table. On Caravan, Dakota, Durango, Pickup, Town & Country, and Voyager, relay and relay cavity terminals in PDC are identified using Bosch numbers.
| Relay Terminal | Wire Color (1) | PDC Cavity Terminal |
|---|---|---|
| 30 | Red | 87 |
| 85 | (2) | 83 |
| 86 | (3) | 81 |
| 87 | Brown | 79 |
| 87A | (4) | (4) |
| (1) In Power Distribution Center (PDC). (2) Black (M/T) or Black/White (A/T) (3) Yellow/Red (M/T) or Yellow/Orange (A/T). (4) Not used. | ||
| (1) | In Power Distribution Center (PDC). |
| (2) | Black (M/T) or Black/White (A/T) |
| (3) | Yellow/Red (M/T) or Yellow/Orange (A/T). |
| (4) | Not used. |
RELAY TERMINAL IDENTIFICATION (BREEZE, CIRRUS & STRATUS)
| Relay Terminal | Wire Color (1) | PDC Cavity Terminal |
|---|---|---|
| 30 | Red | "B" |
| 85 | Tan | "C" |
| 86 | Yellow | "A" |
| 87 | Light Green | "D" |
| 87A | (2) | (2) |
| (1) In Power Distribution Center (PDC). (2) Not used. | ||
| (1) | In Power Distribution Center (PDC). |
| (2) | Not used. |
RELAY TERMINAL IDENTIFICATION (CONCORDE, INTREPID, LHS & 300M)
| Relay Terminal | Wire Color (1) | PDC Cavity Terminal |
|---|---|---|
| 30 | Red | 25 |
| 85 | Tan | 28 |
| 86 | Yellow | 24 |
| 87 | Brown | 26 |
| 87A | (2) | (2) |
| (1) In Power Distribution Center (PDC). (2) Not used. | ||
| (1) | In Power Distribution Center (PDC). |
| (2) | Not used. |
RELAY TERMINAL IDENTIFICATION (NEON)
| Relay Terminal | Wire Color (1) | PDC Cavity "D" Terminal |
|---|---|---|
| 30 | Red/Violet | 3 |
| 85 | Tan | 2 |
| 86 | Yellow | 1 |
| 87 | Brown | 5 |
| 87A | (2) | (2) |
| (1) In Power Distribution Center (PDC). (2) Not used. | ||
| (1) | In Power Distribution Center (PDC). |
| (2) | Not used. |
RELAY TERMINAL IDENTIFICATION (RAM VAN & RAM WAGON)
| Relay Terminal | Wire Color (1) | PDC Cavity Terminal |
|---|---|---|
| 30 | Red | 87 |
| 85 | Tan | 83 |
| 86 | Yellow | 81 |
| 87 | Brown | 79 |
| 87A | (2) | (2) |
| (1) In Power Distribution Center (PDC). (2) Not used. | ||
| (1) | In Power Distribution Center (PDC). |
| (2) | Not used. |
RELAY TERMINAL IDENTIFICATION (SEBRING CONVERTIBLE)
Remove starter relay from Power Distribution Center (PDC). Refer to PDC cover for proper relay location. PDC is located in engine compartment. Connect 12-volt power source to starter relay terminal No. 86 and ground terminal No. 85. (Scheme 9), (Scheme 10) or (Scheme 11). Using ohmmeter, check continuity across starter relay terminals No. 30 and 87. If continuity is not present, replace starter relay.
Scheme 9
Scheme 10
Scheme 11
STARTER RELAY CIRCUIT TEST
Note. Perform STARTER RELAY TEST before testing starter relay circuit.
- Ensure battery is fully charged. Remove starter relay from Power Distribution Center (PDC). Refer to PDC cover for proper relay location. PDC is located in engine compartment.
- Connect a jumper wire between starter relay socket terminal No. 30 and terminal No. 87. (Scheme 9), (Scheme 10) or (Scheme 11). If engine does not crank, go to «SOLENOID TEST»(ref-3588-S38960705732000051100000) under BENCH TESTING. If engine cranks, go to next step.
- Turn ignition on. Check voltage between ground and starter relay socket terminal No. 30. If battery voltage is not present, repair open in circuit between starter relay socket and battery. If battery voltage is present, go to next step.
- Check voltage between ground and starter relay socket terminal No. 86 with ignition switch in START position and clutch pedal depressed (if equipped with M/T). If battery voltage is present, circuit is okay. Go to step 6 if equipped with M/T or step 7 if equipped with A/T. If battery voltage is not present, repair open in circuit between ignition switch and starter relay socket (A/T) or go to next step (M/T).
- Unplug wiring connector from clutch position switch mounted on clutch pedal bracket. Connect jumper wire between clutch position switch connector terminals. Recheck for voltage at starter relay socket terminal No. 86 with ignition switch in START position. If battery voltage is present, check clutch position switch adjustment (if applicable). Adjust switch as necessary. If switch adjustment is okay, check clutch position switch. See «CLUTCH PEDAL POSITION SWITCH TEST»(ref-3588-S17148933492000051100000). If battery voltage is not present, repair wiring between ignition switch and starter relay socket as necessary.
- On M/T models, connect voltmeter negative lead to starter relay socket terminal No. 85 and positive lead to terminal No. 86. Turn ignition switch to START position and depress clutch pedal. If battery voltage is present, starter relay socket ground circuit is good. Replace faulty starter relay. If battery voltage is not present, repair ground wire circuit.
- On A/T models, connect voltmeter negative lead to starter relay socket terminal No. 85 and positive lead to terminal No. 86. Ensure transmission gear selector is in Park or Neutral position. Ground circuit runs through Park/Neutral Position (PNP) switch or Transmission Range (TR) sensor on transmission. Turn ignition switch to START position. If battery voltage is present, starter relay socket ground circuit is good. Replace faulty starter relay.
- If battery voltage is not present, check PNP switch or TR sensor for loose or damaged connections. Also, check ground to PNP switch or TR sensor. Repair as necessary. If connections and ground are okay, check PNP switch or TR sensor. See «PARK/NEUTRAL POSITION (PNP) SWITCH & TRANSMISSION RANGE (TR) SENSOR TEST»(ref-3588-S03105886282000051100000).
PARK/NEUTRAL POSITION (PNP) SWITCH & TRANSMISSION RANGE (TR) SENSOR TEST
Note. Transmission Range (TR) sensor may be also known as Park/Neutral Position (PNP) switch or Park/Neutral switch.
Note. The following test is for Caravan, Ram Van, Ram Wagon, Town & Country and Voyager with 3-speed transmission. All other models are equipped with a Transmission Range (TR) sensor. If TR sensor or sensor circuit is defective, see appropriate NTC test in appropriate SELF-DIAGNOSTICS article in ENGINE PERFORMANCE.
- Place gear selector in Park. Disconnect negative battery cable. Raise and support vehicle. Disconnect PNP switch connector. Using an ohmmeter, check for continuity between ground and PNP switch center terminal. If continuity exists, go to next step. If continuity does not exist, replace PNP switch.
- Place gear selector in Reverse. Check for continuity between ground and PNP switch center terminal. If continuity does not exist, PNP switch is okay. If continuity exists, replace PNP switch.
CLUTCH POSITION PEDAL SWITCH TEST
Note. Clutch pedal position switch is refered to as clutch safety switch on Dakota.
Disconnect negative battery cable. Disconnect clutch pedal position switch connector. Using an ohmmeter, check for continuity between clutch pedal position switch terminals. With clutch pedal released, continuity should not exist. With clutch pedal depressed, continuity should exist. Replace clutch pedal position switch if continuity is not as specified.
IGNITION SWITCH TEST
Note. For ignition switch testing procedures, see appropriate STEERING COLUMN SWITCHES article in ACCESSORIES & EQUIPMENT.
SOLENOID TEST
- With starter removed from vehicle, remove starter motor field coil wire from solenoid field coil terminal. Using an ohmmeter, check for continuity between solenoid terminal and field coil terminal of starter solenoid. Continuity should exist.
- Check for continuity between solenoid terminal and solenoid housing. Continuity should exist. If continuity is not present in either test, replace starter and solenoid as an assembly.