*GENERAL RADIO DIAGNOSIS
| CONDITION | POSSIBLE CAUSES | CORRECTION |
|---|---|---|
| General Problems | ||
| RADIO WILL NOT TURN ON/OFF WITH IGNITION/NO POWER | 1. Blown fuses on the back of the radio or in the interior fuse box. | 1. Diagnose reason for blown fuse (short to ground in the circuit before the radio). |
| 2. No power to fuse. | 2. Open, short to ground to fuse panel. | |
| 3. Sufficient voltage to radio, but sill inoperative | 3. Install a known good radio, if the condition is gone replace the radio. | |
| NO AUDIO OUTPUT | 1. Faulty speakers | 1. Diagnose Speaker circuits, power and grounds |
| 2. Faulty amplifier | 2. Diagnose Amplifier power supply and grounds | |
| POPPING AND/OR CRACKING NOISE HEARD FROM SPEAKERS | 1. Antenna. | 1. Check antenna continuity, antenna ground connections, the antenna signal circuit integrity. |
| 2. Speakers | 2. Tune receiver to a known good station, if noise is gone the speakers are not the cause. If noise is still present, check speaker power and ground circuits. | |
| DISPLAY IS DIM OR BLACK | 1. No or low power to the radio. | 1. Blown fuses on the back of the radio or in the interior fuse box. Diagnose reason for blown fuse (short to ground in the circuit before the radio). |
| NO STEERING WHEEL CONTROLS | 1. Switches | 1. Diagnose the switches and the circuits between the switches and the radio. Check the circuits for opens, excessive resistance, or a short to ground. |
| SERIAL CODE DOES NOT WORK | 1. Incorrect code | 1. Call the Star Center for correct Serial code. |
| 2. A faulty radio can not cause this issue. | ||
| INTERMITTENTLY CUTS OUT | 1. Need to determine what cuts out: the sound, the CD drive, the AM/FM reception, Amp, or the speakers. | |
| WEAK SOUND | 1. Antenna | 1. Check antenna continuity, antenna ground connections, the antenna signal circuit integrity. |
| 2. Speakers | 2. Tune receiver to a known good station, if some stations are louder than others the speakers are not faulty. If noise is weak on all channels, check the speaker power and ground circuits. | |
| 3. Amplifier | 3. Check the Amplifier power and ground circuits for opens, excessive resistance, or a short to ground in the power supply. If the circuits are not faulty, install an known good amplifier. | |
| PHYSICAL DAMAGE | 1. Defective unit | 1. Replace the unit: Radio, Amplifier, Antenna, Speaker |
| UNIT (AMPLIFIER) LIGHTS ARE ON BUT NO SOUND IS HEARD | 1. Amplifier/speakers | 1. Amplifier was faulty and replaced and no noise is coming out of the speakers. The speakers may need to be replaced because DC voltage may have ran through the amplifier and damaged the speakers. |
| UNIT (AMPLIFIER) DOESN'T RESPOND WHEN POWER IS PRESSED | 1. Amplifier/speakers | 1. Amplifier was faulty and replaced and no noise is coming out of the speakers. The speakers may need to be replaced because DC voltage may have ran through the amplifier and damaged the speakers. |
| NO SOUND | 1. Blown fuses on the back of the radio or in the interior fuse box. | 1. Diagnose reason for blown fuse (short to ground in the circuit before the radio). |
| 2. No power to fuse. | 2. Diagnose reason for blown fuse (short to ground in the circuit before the radio). | |
| 3. Sufficient voltage to radio, but sill inoperative | 3. Install a known good radio, if the condition is gone replace the radio. | |
| 4. Amplifier/speakers | 4. Amplifier was faulty and replaced and no noise is coming out of the speakers. The speakers may need to be replaced because DC voltage may have ran through the amplifier and damaged the speakers. | |
| 5. Speakers | 5. Tune receiver to a known good station, if some stations are louder than others the speakers are not faulty. If noise is weak on all channels, check the speaker power and ground circuits. | |
| 6. Amplifier | 6. Check the Amplifier power and ground circuits for opens, excessive resistance, or a short to ground in the power supply. If the circuits are not faulty, install an known good amplifier. | |
| AM/FM Reception Problems | ||
| NO/POOR AM/FM RECEPTION | 1. Antenna | 1. Check antenna continuity, antenna ground connections, the antenna signal circuit integrity. |
| INTERFERENCE | 1. Antenna | 1. Check antenna continuity, antenna ground connections, the antenna signal circuit integrity. |
| NO SEEK/SCAN FUNCTION OR IT WILL NOT STOP SEARCHING | 1. Antenna | 1. Check antenna continuity, antenna ground connections, the antenna signal circuit integrity. |
| BROADCAST STATIONS FADE IN AND OUT | 1. Antenna | 1. Check antenna continuity, antenna ground connections, the antenna signal circuit integrity. |
| CD Problems | ||
| NO CD AUDIO | 1. Speakers | 1. Tune receiver to a known good station, if some stations are louder than others the speakers are not faulty. If noise is weak on all channels, check the speaker power and ground circuits. |
| 2. Amplifier | 2. Check the Amplifier power and ground circuits for opens, excessive resistance, or a short to ground in the power supply. If the circuits are not faulty, install an known good amplifier. | |
| 3. CD | 3. CD may be scratched, self made, or damaged in another way. Try a known good CD. | |
| CD WON'T EJECT | 1. Two CDs in the player. | 1. Carefully remove the CDs. without causing damage to the player. |
| WON'T RECOGNIZE A CD | 1. CD | 1. CD may be scratched, self made, or damaged in another way. Try a known good CD. |
| 2. CD player will not accept the CD | 2. CD may be scratched, self made, or damaged in another way. Try a known good CD. | |
| 3. CD Temp is too hot | 3. Let the player cool down and try again. | |
| CD SKIPS | 1. CD | 1. CD may be scratched, self made, or damaged in another way. Try a known good CD. Clean the CD. |
| 2. Rough Road | 2. Drive on smooth road to verify complaint is related to rough road surface. | |
| 3. High humidity | 3. Attempt to verify the complaint in a lower humidity environment. | |
| PLAYER WON'T ACCEPT A CD | 1. CD already in the player | 1. Eject the CD currently in the player. |
| 2. CD | 2. CD may be scratched, self made, or damaged in another way. Try a known good CD. Clean the CD. Player may be too hot. | |
| MECHANICAL NOISE COMING FROM THE DRIVE | 1. CD | 1. CD may be scratched, self made, or damaged in another way. Try a known good CD. Clean the CD. Player may be too hot. |
| CD Changer Problems | ||
| RADIO DOESN'T RECOGNIZE THE CD CHANGER | 1. CD changer | 1. The CD changer is not compatible with the radio system. |
| 2. Magazine | 2. Reload the magazine | |
| LOSS OF CONTROLS | 1. SW/Navigation SW | 1. Install the latest SW |
| 2. Magazine | 2. Reload the magazine | |
| Navigation Problems | ||
| NO GPS DATA RECEPTION | 1. GPS Antenna | 1. Check the GPS Antenna |
| NO GPS FUNCTION | 1. CD | 1. CD may be scratched, self made, or damaged in another way. Try a known good CD. Clean the CD. |
| GPS DOESN'T GUIDE CUSTOMER TO CORRECT DESTINATION | 1. SW/Navigation SW | 1. Install the latest Navigation SW |
| 2. GPS Antenna | 2. Check the GPS Antenna | |
| PROBLEMS RELATED TO THE CD DRIVE FUNCTION | 1. CD Temp is too hot | 1. Let the player cool down and try again. |
| 2. CD already in the player | 2. Eject the CD currently in the player. | |
| 3. Verify all other functions work | 3. Diagnose all other radio concerns, check for any trouble codes that may exist. | |
Scheme 29
| POSSIBLE CAUSES |
|---|
| FUSED IGNITION SWITCH OUTPUT CIRCUIT OPEN |
| GROUND CIRCUIT OPEN |
| POWER AMPLIFIER |
For a complete Audio System Circuit Diagram, see SCHEMATICS AND DIAGRAMS .
Scheme 30
Scheme 31
Scheme 32
Scheme 33
- 1) MEASURE POWER AMPLIFIER FUSED IGNITION SWITCH OUTPUT CIRCUIT VOLTAGE NOTE: Inspect Fuse 23 located in the Underhood Accessory Fuse Block. If the fuse is open, repair the cause of the open fuse before continuing. Turn the ignition off. Disconnect the Power Amplifier harness connector. NOTE: Check connector - Clean/repair as necessary. Turn the ignition on. Measure the voltage of the Fused Ignition Switch Output circuit at the Power Amplifier harness connector cavity 1 (connector B). Is the voltage above 10 volts? Yes Go to step 2) . No Repair the Power Amplifier Fused Ignition Switch Output circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
- 2) MEASURE POWER AMPLIFIER FUSED IGNITION SWITCH OUTPUT CIRCUIT VOLTAGE With the ignition on. Measure the voltage of the Fused Ignition Switch Output circuit at the Power Amplifier harness connector cavity 9 (connector B). Is the voltage above 10 volts? Yes Go to step 3) . No Repair the Power Amplifier Fused Ignition Switch Output circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
- 3) MEASURE POWER AMPLIFIER GROUND CIRCUIT RESISTANCE Turn the ignition off. Measure the resistance between ground and the Ground circuit at cavity 11 (connector A) of the Power Amplifier harness connector. Is the resistance below 5.0 ohms? Yes Go to step 4) . No Repair the Ground circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
- 4) MEASURE POWER AMPLIFIER GROUND CIRCUIT RESISTANCE With the ignition off. Measure the resistance between ground and the Ground circuit at cavity 4 (connector A) of the Power Amplifier harness connector. Is the resistance below 5.0 ohms? Yes Replace the Power Amplifier. Refer to «REMOVAL»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-service-information) . Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) . No Repair the Ground circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
Scheme 34
| POSSIBLE CAUSES |
|---|
| AMPLIFIED LEFT DOOR SPEAKER (+) CIRCUIT OPEN |
| AMPLIFIED LEFT DOOR SPEAKER (-) CIRCUIT OPEN |
| POWER AMPLIFIER |
For a complete Audio System Circuit Diagram, see SCHEMATICS AND DIAGRAMS .
Scheme 35
- 1) MEASURE LEFT DOOR SPEAKER CIRCUIT RESISTANCE Turn the ignition off. Disconnect the Power Amplifier harness connector. NOTE: Check connectors - Clean/repair as necessary. Disconnect the Left Door Speaker harness connector. NOTE: Check connectors - Clean/repair as necessary. Connect a jumper wire between cavity 1 and cavity 2 of inline harness connector C229. Measure the resistance between cavity 8 (connector B) and cavity 18 (connector B) of the Power Amplifier harness connector. Is the resistance below 5.0 ohms? Yes Replace the Power Amplifier. Refer to «REMOVAL»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-service-information) . Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) . No Repair the Amplified Left Door Speaker (+) or (-) circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
Scheme 36
| POSSIBLE CAUSES |
|---|
| AMPLIFIED LEFT REAR SPEAKER (+) CIRCUIT OPEN |
| AMPLIFIED LEFT REAR SPEAKER (-) CIRCUIT OPEN |
| LEFT REAR SPEAKER SUPPLY VOLTAGE CIRCUIT OPEN |
| LEFT REAR SPEAKER GROUND CIRCUIT OPEN |
| LEFT REAR SPEAKER |
For a complete Audio System Circuit Diagram, see SCHEMATICS AND DIAGRAMS .
Scheme 37
Scheme 38
- 1) MEASURE LEFT REAR SPEAKER CIRCUIT RESISTANCE Turn the ignition off. Disconnect the Power Amplifier harness connector. NOTE: Check connectors - Clean/repair as necessary. Disconnect the Left Rear Speaker harness connector. NOTE: Check connectors - Clean/repair as necessary. Connect a jumper wire between cavity 1 and cavity 2 of the Left Rear Speaker harness connector. Measure the resistance between cavity 6 (connector B) and cavity 16 (connector B) of the Power Amplifier harness connector. Is the resistance below 5.0 ohms? Yes Go to step 2) . No Repair the Amplified Left Rear Speaker (+) or (-) circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
- 2) MEASURE LEFT REAR SPEAKER CIRCUIT RESISTANCE With the ignition off. Connect a jumper wire between cavity 3 and cavity 4 of the Left Rear Speaker harness connector. Measure the resistance between cavity 12 (connector B) and cavity 4 (connector B) of the Power Amplifier harness connector. Is the resistance below 5.0 ohms? Yes Replace the Left Rear Speaker. Refer to «REMOVAL»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-service-information) . Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) . No Repair the Left Rear Speaker Ground circuit or Supply Voltage circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
Scheme 39
| POSSIBLE CAUSES |
|---|
| AMPLIFIED RIGHT DOOR SPEAKER (+) CIRCUIT OPEN |
| AMPLIFIED RIGHT DOOR SPEAKER (-) CIRCUIT OPEN |
| POWER AMPLIFIER |
For a complete Audio System Circuit Diagram, see SCHEMATICS AND DIAGRAMS .
Scheme 40
- 1) MEASURE RIGHT DOOR SPEAKER CIRCUIT RESISTANCE Turn the ignition off. Disconnect the Power Amplifier harness connector. NOTE: Check connectors - Clean/repair as necessary. Disconnect the Right Door Speaker harness connector. NOTE: Check connectors - Clean/repair as necessary. Connect a jumper wire between cavity 1 and cavity 2 of inline harness connector C231. Measure the resistance between cavity 7 (connector B) and cavity 17 (connector B) of the Power Amplifier harness connector. Is the resistance below 5.0 ohms? Yes Replace the Power Amplifier. Refer to «REMOVAL»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-service-information) . Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) . No Repair the Amplified Right Door Speaker (+) or (-) circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
Scheme 41
| POSSIBLE CAUSES |
|---|
| AMPLIFIED RIGHT REAR SPEAKER (+) CIRCUIT OPEN |
| AMPLIFIED RIGHT REAR SPEAKER (-) CIRCUIT OPEN |
| RIGHT REAR SPEAKER SUPPLY VOLTAGE CIRCUIT OPEN |
| RIGHT REAR SPEAKER GROUND CIRCUIT OPEN |
| RIGHT REAR SPEAKER |
For a complete Audio System Circuit Diagram, see SCHEMATICS AND DIAGRAMS .
Scheme 42
Scheme 43
- 1) MEASURE RIGHT REAR SPEAKER CIRCUIT RESISTANCE Turn the ignition off. Disconnect the Power Amplifier harness connector. NOTE: Check connectors - Clean/repair as necessary. Disconnect the Right Rear Speaker harness connector. NOTE: Check connectors - Clean/repair as necessary. Connect a jumper wire between cavity 1 and cavity 2 of the Right Rear Speaker harness connector. Measure the resistance between cavity 5 (connector B) and cavity 15 (connector B) of the Power Amplifier harness connector. Is the resistance below 5.0 ohms? Yes Go to step 2) . No Repair the Amplified Right Rear Speaker (+) or (-) circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
- 2) MEASURE RIGHT REAR SPEAKER CIRCUIT RESISTANCE With the ignition off. Connect a jumper wire between cavity 3 and cavity 4 of the Right Rear Speaker harness connector. Measure the resistance between cavity 14 (connector B) and cavity 13 (connector B) of the Power Amplifier harness connector. Is the resistance below 5.0 ohms? Yes Replace the Right Rear Speaker. Refer to «REMOVAL»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-service-information) . Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) . No Repair the Right Rear Speaker Ground circuit or Supply Voltage circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
Scheme 44
| POSSIBLE CAUSES |
|---|
| FUSED IGNITION SWITCH OUTPUT CIRCUIT OPEN |
| FUSED B(+) CIRCUIT OPEN |
| GROUND CIRCUIT OPEN |
| RADIO |
For a complete Audio System Circuit Diagram, see SCHEMATICS AND DIAGRAMS .
Scheme 45
Scheme 46
Scheme 47
- 1) MEASURE RADIO FUSED IGNITION SWITCH OUTPUT CIRCUIT VOLTAGE NOTE: Inspect Fuse 5 and Fuse 8 located in the Underhood Accessory Fuse Block. If either fuse is open, repair the cause of the open fuse before continuing. Turn the ignition off. Disconnect the Radio harness connector. NOTE: Check connector - Clean/repair as necessary. Turn the ignition on. Measure the voltage of the Fused Ignition Switch Output circuit at the Radio harness connector cavity 7 (connector A). Is the voltage above 10 volts? Yes Go to step 2) . No Repair the Radio Fused Ignition Switch Output circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
- 2) MEASURE RADIO FUSED B(+) CIRCUIT VOLTAGE With the ignition on. Measure the voltage of the Fused B(+) circuit at the Radio harness connector cavity 4 (connector A). Is the voltage above 10 volts? Yes Go to step 3) . No Repair the Radio Fused B(+) circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
- 3) MEASURE RADIO GROUND CIRCUIT RESISTANCE Turn the ignition off. Measure the resistance between ground and the Ground circuit at cavity 8 (connector A) of the Radio harness connector. Is the resistance below 5.0 ohms? Yes Replace the Radio. Refer to «REMOVAL»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-service-information) . Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) . No Repair the Ground circuit for an open. Perform «*BODY VERIFICATION TEST»(/chrysler/crossfire/i-final-2008-2008/remont/antenna-systems/#audio-system-electrical-diagnostics__body-verification-test) .
*BODY VERIFICATION TEST
Turn the ignition off.
Disconnect all jumper wires and reconnect all previously disconnected components and connectors.
Note. If the SKREEM or the PCM was replaced, refer to the service information for proper programming procedures.
If the Body Control Module was replaced, turn the ignition on for 15 seconds (to allow the new BCM to learn VIN) or engine may not start.
Program all RKE transmitters and other options as necessary.
With the scan tool, erase all Diagnostic Trouble Codes (DTCs) from ALL modules. Start the engine and allow it to run for 2 minutes. Operate all functions of the system that caused the original complaint.
Ensure that all accessories are turned off and the battery is fully charged.
Turn the ignition off and wait 5 seconds. Turn the ignition on and using the scan tool, read DTCs from ALL modules.
Are any DTCs present or is the original complaint still present?
Are any DTCs present?
YES
- Repair is not complete, refer to appropriate symptom.
NO
- Repair is complete.
Scheme 48
See also:
• REMOVAL
• SCHEMATICS AND DIAGRAMS
• *BODY VERIFICATION TEST