Configurable Customer Control System: Diagnosis Chevrolet Silverado 3500 HD

DIAGNOSTIC CODE INDEX

DIAGNOSTIC CODE INDEX

Diagnostic Starting Point - Secondary and Configurable Customer Controls

Begin the system diagnosis with the Diagnostic System Check - Vehicle . The Diagnostic System Check - Vehicle will provide the following information

1. The identification of the control modules which command the system
2. The ability of the control modules to communicate through the serial data circuit
3. The identification of any stored DTCs and their status

The use of the Diagnostic System Check - Vehicle will identify the correct procedure for diagnosing the system and where the procedure is located.

Diagnostic Instructions

1. Perform the «Diagnostic System Check - Vehicle»(ref-317170-S03444519162009060900000) prior to using this diagnostic procedure.
2. Review «Strategy Based Diagnosis»(ref-317170-S02898624092009060900000) for an overview of the diagnostic approach.
3. «Diagnostic Procedure Instructions»(ref-317170-S23773585642009060900000) provides an overview of each diagnostic category.

Diagnostic Fault Information

Conditions for Running the DTC

1. Battery voltage is between 9-16 volts
2. The ignition is ON.

Circuit/System Testing

1. Ignition OFF, disconnect the harness connector at the right steering wheel control switch.
2. Ignition ON, test for B+ between the voltage reference circuit terminal 3 and ground. If less than the specified value, test the voltage reference circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the BCM. If greater than the specified value, test the voltage reference circuit for a short to voltage. If the circuit tests normal, replace the BCM.
3. If all circuits test normal, test or replace the right steering wheel control switch.

Component Testing

1. Ignition OFF, disconnect the harness connector at the right steering wheel control switch.
2. Test the resistance between the voltage reference terminal 3 and the signal terminal 4 while depressing the appropriate steering wheel controls switch listed below. If not the specified range, replace the steering wheel switch.

1. Perform the «Diagnostic System Check - Vehicle»(ref-317170-S03444519162009060900000) prior to using this diagnostic procedure.
2. Review «Strategy Based Diagnosis»(ref-317170-S02898624092009060900000) for an overview of the diagnostic approach.
3. «Diagnostic Procedure Instructions»(ref-317170-S23773585642009060900000) provides an overview of each diagnostic category.

1. Battery voltage is between 9-16 volts
2. The ignition is ON.

Conditions for Setting the DTC

The BCM detects a short to voltage in the steering wheel control switch signal circuit.

Action Taken When the DTC Sets

The BCM will ignore switch inputs.

Conditions for Clearing the DTC

1. The condition responsible for setting the DTC no longer exists.
2. A history DTC will clear once 100 consecutive malfunction free ignition cycles have occurred.

1. Ignition OFF, disconnect the harness connector at the right steering wheel control switch.
2. Ignition ON, test for B+ between the voltage reference circuit terminal 3 and ground. If less than the specified value, test the voltage reference circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the BCM.
3. Test for B+ between the voltage reference circuit terminal 3 and the signal circuit terminal 4. If less than the specified value, test the signal circuit for a short to voltage or an open/high resistance. If the circuit tests normal, replace the BCM.
4. Ignition OFF, disconnect the X1 harness connector at the BCM.
5. Test for infinite resistance between the signal circuit terminal 4 and ground. If less than the specified value, test the signal circuit for a short to ground.
6. If all circuits test normal, test or replace the right steering wheel control switch.

1. Ignition OFF, disconnect the harness connector at the right steering wheel control switch.
2. Test the resistance between the voltage reference terminal 3 and the signal terminal 4 while depressing the appropriate steering wheel controls switch listed below. If not the specified range, replace the steering wheel switch.

Visual/Physical Inspection

1. Inspect for aftermarket devices which may affect the operation of the Steering Wheel Controls System. Refer to «Checking Aftermarket Accessories»(ref-317172-S31262273302009060900000) .
2. Inspect for easily accessible or visible system components for obvious damage or conditions which may cause the symptom.

Symptom List

Refer to Steering Wheel Controls Malfunction in order to diagnose the symptom.

1. Perform the «Diagnostic System Check - Vehicle»(ref-317170-S03444519162009060900000) prior to using this diagnostic procedure.
2. Review «Strategy Based Diagnosis»(ref-317170-S02898624092009060900000) for an overview of the diagnostic approach.
3. «Diagnostic Procedure Instructions»(ref-317170-S23773585642009060900000) provides an overview of each diagnostic category.

Diagnostic Aids

1. This diagnostic is for the audio steering wheel controls.
2. Before diagnosis of the steering wheel controls, ensure the primary controls of the associated component are functioning properly.

1. Ignition OFF, disconnect the harness connector at the right steering wheel control switch.
2. Ignition ON, test for B+ between the voltage reference circuit terminal 3 and ground. If less than the specified value, test the voltage reference circuit for a short to ground or an open/high resistance. If the circuit tests normal, replace the BCM.
3. Test for B+ between the voltage reference circuit terminal 3 and the signal circuit terminal 4. If less than the specified value, test the signal circuit for a short to voltage or an open/high resistance. If the circuit tests normal, replace the BCM.
4. Ignition OFF, disconnect the X1 harness connector at the BCM.
5. Test for infinite resistance between the signal circuit terminal 4 and ground. If less than the specified value, test the signal circuit for a short to ground.
6. If all circuits test normal, test or replace the right steering wheel control switch.

1. Ignition OFF, disconnect the harness connector at the right steering wheel control switch.
2. Test the resistance between the voltage reference terminal 3 and the signal terminal 4 while depressing the appropriate steering wheel controls switch listed below. If not the specified range, replace the steering wheel switch.