General Information: Other Chevrolet Captiva I facelift

Arrows and Symbols

This service manual uses various symbols in order to describe different service operations.

Scheme 2

Customer Concern Verification Sheets

The GM Customer Concern Verification Sheets have been designed to improve communications between the service customer and the technician. The more clearly the technician understands the concern and its symptoms, the more likely the concern will be fixed right the first time.

The GM-wide Customer Concern Verification Sheets are available in GM GlobalConnect. The Customer Concern Verification Sheets may be printed and reproduced locally.

Dealers

All U.S. Dealers participating in the Common Training Program can enroll through the Common Training System Website at https://www.gmtraining.com. Within the website, there are individual training paths that are designed to assist in planning the training needs for each individual. Technicians should advise their Service Manager of their training needs including course names and course numbers. Dealers who have questions about Common Training should contact the Common Training help desk at 1-888-748-2687. The help desk is available Monday through Friday, 8:00 am-8:00pm Eastern Standard Time, excluding holidays. For GM Access support, contact the GM Access Help Desk at 1-888-337-1010.

Fleets

GM Fleet customers with GM Warranty In-Shop agreements are able to participate in service technical training through Common Training/GM Service Technical College (STC).

Assistance for all GM fleet customers using GM STC products and services is provided on the Internet via www.gmtraining.com using the "Contact Us" button on the site and/or the Common Training Help Desk at 1-888-748-2687. To order GM STC Training Materials, please contact the GM Training Materials Headquarters at 1-800-393-4831.

Most GM STC course materials have associated charges.

To purchase authentic GM STC Training Materials, contact the GM Training Materials Headquarters at 1-800-393-4831.

Non-GM Dealer Technicians

Technicians training for non-GM dealers is available through ACDelco. This training is for ACDelco customers employed in the automotive or truck service industry.

ACDelco courses are available at all approved GM Training Centers. Availability and schedules can be obtained by calling 1-800-825-5886 or contact us via the web at www.acdelcotechconnect.com and select the training button. Clinics are also offered through ACDelco Warehouse Distributors. Contract your dealer directly for more information.

Scheme 3

Vehicle Identification Number (VIN) System

VIN Derivative Characters

2.4L RPO LEA Engine ID and VIN Derivative Location

Refer to Engine Identification (LEA) .

3.0L RPO LFW Engine ID and VIN Derivative Location

Refer to Engine Identification (LFW) .

4T40/45/50 Transmission ID and VIN Derivative Location

Refer to Transmission Identification Information .

Scheme 4

Vehicle Certification, Tire Placard, Anti-Theft, and Service Parts ID Label

RPO Code List

The following table provides the description of the RPO codes that are available on the vehicle. The vehicles RPO list is printed on the Service Parts Identification Label.

RPO Code List

Metric Fasteners

This vehicle provides fastener dimensions using the metric system. Most metric fasteners are approximate in diameter to equivalent English fasteners. Make replacements using fasteners of the same nominal diameter, thread pitch, and strength.

A number marking identifies the OE metric fasteners except cross-recess head screws. The number also indicates the strength of the fastener material. A Posidrive® or Type 1A cross-recess identifies a metric cross-recess screw. For best results, use a Type 1A cross-recess screwdriver, or equivalent, in Posidrive® recess head screws.

GM Engineering Standards and North American Industries have adopted a portion of the ISO-defined standard metric fastener sizes. The purpose was to reduce the number of fastener sizes used while retaining the best thread qualities in each thread size. For example, the metric M6.0 X 1 screw, with nearly the same diameter and 25.4 threads per inch replaced the English 1/4-20 and 1/4-28 screws. The thread pitch is midway between the English coarse and fine thread pitches.

Scheme 5

The most commonly used metric fastener strength property classes are 9.8 and 10.9. The class identification is embossed on the head of each bolt. The English, inch strength classes range from grade 2 to grade 8. Radial lines are embossed on the head of each bolt in order to identify the strength class. The number of lines on the head of the bolt is 2 lines less than the actual grade. For example, a grade 8 bolt will have 6 radial lines on the bolt head. Some metric nuts are marked with a single digit strength identification number on the nut face.

The correct fasteners are available through GM SPO. Many metric fasteners available in the aftermarket parts channels are designed to metric standards of countries other than the United States, and may exhibit the following

1. Lower strength
2. No numbered head marking system
3. Wrong thread pitch

The metric fasteners on GM products are designed to new, international standards. The following are the common sizes and pitches, except for special applications

1. M6.0 X 1
2. M8 X 1.25
3. M10 X 1.5
4. M12 X 1.75
5. M14 X 2.00
6. M16 X 2.00

Thread Inserts

General Purpose Thread Repair Kits.

These kits are available commercially.

Repair Procedure

1. Determine the size, the pitch, and the depth of the damaged thread. If necessary, adjust the stop collars on the cutting tool and tap to the required depth.
2. Drill out the damaged threads. Clean out any chips.
3. Lubricate the tap with light engine oil. Tap the hole. Clean the threads.
4. Thread the thread insert onto the mandrel of the installer. Engage the tang of the insert onto the end of the mandrel.
5. Lubricate the insert with light engine oil, except when installing in aluminum and install the insert.
6. If the tang of the insert does not break off when backing out the installer, break the tang off with a drift.

Registered and Non-Registered Trademarks

Listed below are Registered Trademarks (®) or Non-Registered Trademarks (™) which may appear in this service manual.

Registered and Non-Registered Trademarks

Key and Lock Cylinder Coding

This vehicle has two different types of ignition lock cylinders based on what type of steering column the vehicle is equipped with. The electric power steering (EPS) option, usually found on 4 cylinder models, and the non EPS, usually found on 6 cylinder models, use different ignition lock cylinder designs.

Ignition Lock Cylinder - Non EPS

The non EPS ignition lock cylinder uses 8 of the 10 key cut positions, 1-8 when counting from the key head. The tumbler orientations alternate in adjacent locations from side to side with 4 tumblers on each side.

1. Hold the uncoded cylinder assembly (2) positioned so the side with the security plug (3) faces to the left of the key head.
2. Insert one tumbler spring (7) into each of the 4 tumbler spring holes.
3. The first tumbler (1) to be loaded will be key cut position 1, the first number in the key code. Install this tumbler in the tumbler slot closest to the head of the lock cylinder (2), the end where the key is inserted.
4. Advancing one tumbler slot at a time, install tumblers 3, 5, and 7 sequentially on the same side as tumbler 1.
5. Turn the lock cylinder over and insert one tumbler spring (7) into each of the 4 tumbler spring holes on the opposite side of the lock cylinder.
6. Insert tumbler 2 into the tumbler slot closest to the head of the lock cylinder (2), the end where the key is inserted.
7. Advancing one tumbler slot at a time, install tumblers 4, 6, and 8 sequentially on the same side as tumbler 2.
8. Check for correct tumbler loading by holding the tumblers (1) in position and inserting the correct key into the lock cylinder. All tumblers (1) should be flush with the housing of the lock cylinder.
9. Lightly lubricate the tumblers and small detent recessed areas the tumblers are in with GM Super Lube or equivalent light lithium grease.
10. Insert the key into the coded lock cylinder (2) and hold the lock cylinder positioned so the side with the security plug (3) faces to the left of the key head.
11. Hold the ignition lock housing positioned so the security plug actuator lever (3) also faces to the right of the key head.
12. Push the exposed end of the security plug actuator lever (3) toward the center of the lock cylinder housing (1) and hold it. Insert the coded lock cylinder (2) with the key in it into the ignition lock cylinder housing (1) until the cap is flush with the housing.
13. Rotate the keyed lock cylinder counterclockwise slightly until it stops and detents outward slightly. The key should be able to be removed and the lock cylinder should remain in the housing.
14. Install the retaining clip (1) onto the coded lock cylinder where it comes out of the back of the lock cylinder housing.
15. Install the trim cap (4) on the ignition lock assembly.

Ignition Lock Cylinder - EPS

The ignition lock cylinder used 7 of the 10 key cut positions, 4-10 when counting from the key head. The tumbler (3) orientations alternate in adjacent locations from side to side with 3 on one side and 4 on the other.

1. Hold the uncoded cylinder plug (5) positioned so the side with the sidebar slot is facing to the left and the 3 spring holes are on top.
2. Insert one tumbler spring (7) each into the 3 tumbler spring holes.
3. The first tumbler to be loaded will be key cut position number 5, the fifth number in the key code. Determine the cut depth at this position and install the corresponding tumbler (8) into the tumbler slot second from the front of the cylinder plug (5) (the end where the key is inserted).
4. In the same manner, determine the cut depth and corresponding tumbler and install the 2 remaining tumblers (8) into the tumbler slots located at key cut positions 7 and 9.
5. Check for correct loading by holding the tumblers (8) in position and fully inserting the matching key into the cylinder plug (5). All tumblers should be flush with the outside diameter of the cylinder plug.
6. Rotate the cylinder plug (5) so that the side with the sidebar slot is facing to the right and then remove the matching key. Remember the tumblers (8) are not self-retaining and must be held in place.
7. Insert one tumbler spring (7) each into the 4 tumbler spring holes.
8. The first tumbler to be loaded will be key cut position number 4. Determine the cut depth at this position and install the corresponding tumbler (8) into the tumbler slot nearest the front of the cylinder plug (5).
9. In the same manner, determine the cut depth and corresponding tumbler and install the 3 remaining tumblers (8) into the slots located at key cut positions 6, 8, and 10.
10. Check for correct loading by holding the tumblers (8) in position and fully inserting the matching key into the cylinder plug assembly (5). All tumblers should be flush with the outside diameter of the cylinder plug.
11. Lightly lubricate tumbler (8) surfaces using the lubrication provided.
12. Hold the cylinder plug (5) positioned so the side with the sidebar slot is facing to the left. Insert the U-shaped plunger shaft (6) into the grooves on the right side of the cylinder plug.
13. Install the cylinder plug assembly (5) into the cylinder sleeve assembly (4). There is a slight interference fit between the cylinder plug and the cylinder sleeve assembly, so be sure that the cylinder plug is fully seated into the bottom of the cylinder sleeve. The cylinder plug should be slightly below flush with the inner face of the cylinder sleeve. Once the cylinder plug assembly is fully installed into the cylinder sleeve assembly, the tumblers (8) will be fully enclosed and retained.
14. Install the actuator (11) into the pocket in the front face of the cylinder plug.
15. Install the security plate (10) on top of the cylinder plug in the cylinder sleeve assembly.
16. Securely stake the security plate (10) into the cylinder sleeve assembly (4). Assemble the cylinder sleeve assembly and security plate. When loading cylinder sleeve assembly into the staking tool, ensure staking cup number 12 is positioned cup toward cylinder sleeve. Secure assembled staking tool in a vise. Rotate the forcing screw (13) in order to uniformly stake the cylinder sleeve material over the security plate. Tighten the forcing screw (13) to 23-28 N.m (17-21 lb ft). Once the security plate has been staked to the assembly, ensure the actuator can rotate freely inside the assembly by inserting a key and removing it.
17. Install and stake the cover (9) onto the head of the cylinder sleeve assembly (4) by crimping the cover material in 4 places into the pockets around the head of the cylinder sleeve. Ensure the cover is securely held onto the cylinder sleeve and that the key can be inserted into the cylinder sleeve assembly through the slot in the cover.
18. Install the sidebar (3) into the cylinder sleeve assembly (4).
19. Install the 2 sidebar springs (2) into the cylinder sleeve assembly (4).
20. Install the stake and the 2 sidebar spring retainers (1) onto the cylinder sleeve assembly (4) by crimping the material on the cylinder sleeve onto the sidebar spring retainers. Ensure the sidebar spring retainers are securely attached to the cylinder sleeve.
21. Insert the matching key into the cylinder assembly and confirm the following: The sidebar drops to be flush or below flush with the outer diameter of the cylinder sleeve (4) when the matching key is fully inserted into the cylinder assembly. The sidebar protrudes out of the diameter of the cylinder sleeve when the matching key is removed from the cylinder assembly. With the matching keys installed, the plunger protrudes to be flush or almost flush with the rear of the cylinder sleeve.
22. Install the ignition cylinder assembly into the steering column of the vehicle

Door Lock Cylinder

The door lock cylinder uses 8 of the 10 key cut positions, 1-8 when counting from the key head. The tumbler orientations alternate in adjacent locations from side to side with 4 tumblers on each side.

1. Hold the uncoded door lock cylinder (3) with the housing window facing up.
2. Insert one tumbler spring (2) into each of the 4 tumbler spring holes.
3. The first tumbler (1) to be loaded will be key cut position 2, the second number in the key code. Install this tumbler in the tumbler slot closest to the head of the lock cylinder housing, the end where the key is inserted.
4. Advancing one tumbler slot at a time, install tumblers 4, 6, and 8 sequentially on the same side as tumbler 2.
5. Turn the lock cylinder over and insert one tumbler spring (2) into each of the 4 tumbler spring holes on the opposite side of the lock cylinder.
6. Insert tumbler 1 into the tumbler slot closest to the head of the lock cylinder housing (3), the end where the key is inserted.
7. Advancing one tumbler slot at a time, install tumblers 3, 5, and 7 sequentially on the same side as tumbler 1.
8. Check for correct tumbler loading by holding the tumblers (1) in position and inserting the correct key into the lock cylinder. All tumblers (1) should be flush with the housing of the lock cylinder.
9. Lightly lubricate the tumblers and small detent recessed areas the tumblers are in with GM Super Lube or equivalent light lithium grease.
10. Holding the tumblers in place, remove the key from the coded lock cylinder (3) and install the key door spring (4) with the center loop of the spring facing the key slot.
11. Install the key door (5) and hold in the closed position while pushing the key door cover (6) onto the coded lock cylinder (3). The key door (5) should be under tension from the key door spring (4), and the key door cover (6) tab will engage with the assembled lock cylinder (3), holding the key door cover in place once installed.
12. Install the coded lock cylinder assembly into the door lock cylinder housing so the cut out area in the back of the lock cylinder assembly (3) lines up with the cut out area in the back of the door lock cylinder housing (11).
13. Install the door lock cylinder housing cap (7) and crimp the cap into position in 2 areas at 1 o'clock and 7 o'clock when looking at the face of the assembly in car position.
14. Install the return spring (10), inner winding end first, in the smaller notch in the lock cylinder housing (11).
15. Using a small flat-blade tool, pull the outer winding of the spring (10) clockwise until it engages with the larger notch in the lock cylinder housing (11). Ensure the return spring is seated fully in the opening.
16. Install the door lock cylinder lever (9) and lever retaining clip (8).
17. Install the coded door lock cylinder assembly into the door handle.

Instrument Panel Lock Cylinder

The instrument panel lock cannot be taken apart. This lock can only be replaced as a lock and latch assembly. The lock cylinder in this latch cannot be tumbled to match the code of the ignition lock cylinder. A key to match the replacement lock should be included with the replacement lock. Refer to Instrument Panel Compartment Door Lock Replacement .

Scheme 6

Vehicle Lifting-Frame Contact Lift

Front Lift Pads

When lifting the vehicle with a frame-contact lift, place the front lift pads approximately 12.2 in (310 mm) inboard from the front pinchweld flanges.

Rear Lift Pads

When lifting the vehicle with a frame-contact lift, place the rear lift pads 10.0 in (255 mm) inboard from the rear pinchweld flanges.

Runway Lift

The use of a 2 inch (50.8 mm) or higher spacer will need to be placed below the marked lifting point, close to the C pillar to clear the Electronic Parking Brake Control Module from the hoist. Spacers will be required on both sides of the vehicle to raise the vehicle evenly on both sides. It is recommended to use a wooden or rubber block as a spacer.

Vehicle Jacking

Under the Center of the Rear Suspension

Lift the rear of the vehicle by placing the floor jack lift pad at the center of the rear suspension.

Supporting the Vehicle with a Jackstand

When you support the vehicle with a jackstand, place the jackstand ONLY under strong and stable vehicle structures.